# Page 84 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 84 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 84 - Reviews of Brevo

## Showing most helpful reviews

Showing 2076-2100 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PW

Peter W.  
manager  
Civil Engineering  
Used the software for: 2+ years

### "Review"

October 18, 2022

5.0

Good software and the company. Highly recommended.

Pros

It is easy to use and understand. Always work. Pricing is fright

Cons

All is good. I have not found any floss so far.

Reason for choosing Brevo

na

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

BO

Bruna O.  
Marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "Un outil de gestion de campagnes email excellente "

November 15, 2023

5.0

Pros

En tant qu'utilisateur régulier de Brevo pour la gestion de mes campagnes email, ce qui m'a le plus marqué, c'est sa capacité à simplifier l'ensemble du processus de gestion des campagnes, de la création à l'analyse des résultats. J'apprécie particulièrement la manière dont Brevo facilite la gestion des différentes étapes des campagnes. En étant un expert en marketing, j'ai trouvé l'interface assez intuitive pour planifier et exécuter mes campagnes sans difficulté. L'ajout récent de fonctionnalités basées sur l'intelligence artificielle est également un point fort. Ces outils m'ont aidé à mieux comprendre et cibler mon audience, ce qui a eu un impact positif sur l'efficacité de mes campagnes.

Cons

Pas d'inconvénients pour le moment. L'outil évolue assez rapidement selon les besoins du marché.

Review Source

MT

Mariano T.  
Marketing  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "It’s everything i need"

August 1, 2019

5.0

I love that it lets me send emails without throwing complex features in my face. I buy an email platform, and it does just that. I love it.

Pros

It does everything i need, and not more than that. It is simple to use to get the results i want.

Cons

Not having an iphone app to see reports and handle at least the basic operations.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Cost and service

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Cost

Review Source

Lucy J.  
Sales Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Sendinblue is quite ergonomic and requires no installation "

July 30, 2019

4.0

Sendinblue is the right tool to achieve more optimal results in advanced analytics management, and to integrate into E-commerce sites. It is highly recommended to unify the management of CMS tools, and for online stores.

Pros

Using sendinblue you can work with a completely unlimited number of contacts. It is excellent for creating email campaigns, and through instant messaging. In addition, its interface is very interactive and easy to use.

Cons

Working with transactional emails causes the platform to reduce its performance a bit. The workflow automation system is not so good as to be able to work with email sequences for memberships, and many other possible scenarios.

Review Source

EL

Edouard L.  
Energy Analyst  
Market Research  
Used the software for: 6-12 months

### "Une gestion simple et efficace de nos campagnes marketing"

February 13, 2023

4.0

Sendinblue nous permet d'accroître notre visibilité et de réaliser des campagnes ciblées sur certaines typologies de clients.

Pros

La vitesse de réalisation de supports marketing type campagne mail ou newsletter.

Cons

La gestion des listes de contacts lorsqu'elles proviennent de plusieurs sources.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Sendinblue proposait une meilleure offre pour des fonctionnalités similaires.

Review Source

SP

Safya P.  
responsable de formation  
Civic & Social Organization  
Used the software for: 2+ years

### "Globalement il est facile à l'utilisation, je reproche la manque de diversité des modèles "

January 6, 2022

4.0

Très bien, je conseille

Pros

facilité d'utilisation, diversité pour ajouter un ou plusieurs contact sous différente format + import fichier contact...etc

Cons

outil d'image ne sert pas à grand chose, à améliorer ou enlever, l'ancien était mieux

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

offre intéressante + nbre de mail envoyé par mois nous convenait mieux

Review Source

RD

Roberto D.  
Webmaster  
Construction  
Used the software for: 2+ years

### "CETAL"

March 23, 2021

5.0

Une très bonne interface, intuitive, que j'ai pris en main rapidement et un support technique rapide et efficace.

Pros

La facilité d'utilisation pour créer rapidement des campagnes d'emailing Responsive.

Cons

Rien à signaler, il est bien. En espérant qu'il y aura des évolutions dans la partie Drag & Drop.

Reason for choosing Brevo

Nous avons opté pour Sendinblue pour son bon rapport qualité/prix et une interface très bien conçue.

Review Source

SI

Santiago I.  
Architect  
Architecture & Planning  
Used the software for: Less than 6 months

### "A great discovery"

March 2, 2021

4.0

At the moment was great, we are glad to find this platform

Pros

The simplicity of the platform, the diferent language and the posibilty to perform automation scenarios with the free account its a ten.

Cons

was a bit difficult to export some templates that we generate in another platform, we need to re write that emails campaigns, and the conection with cms, Wordpress or Woocommerce it's not easy to do (require some coding)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The princing of mailchimp and the functions. We use more the automation and forms.

Review Source

VR

Verified Reviewer  
Business Development Manager  
  
Used the software for: Less than 6 months

### "Cheap, but very bad"

March 8, 2018

1.0

Pros

Kind of easy to use, attractive prices and usable online in a web browser which is quite a good stuff

Cons

very poor deliverability not really compatible with WordPress (just a frame) support non-existent you have to pay a lot to have help

Review Source

Response from Sendinblue

May 24, 2018

Hello There. We're sorry to hear that you had a bad experience on our platform. Based on the provided information, it sounds like some miscommunications might have occurred as I can confirm that we do integrate with WordPress. In regard to deliverability, we do everything possible on our end to try and provide the best deliverability, however, we do recognize that we have to also make sure our customers are well-informed of the impact their content and sending habits have on this. We would be delighted to discuss this in more depth and further explain what deliverability is and how to improve it. If you would like to continue discussing this, please reach out to us at contact@sendinblue.com and include 'ATTN: Mari' so that I know to personally grab your tickets from our queues. I hope to hear from you so that we may continue moving forward. Mari US Outreach Specialist SendinBlue Customer Care

AA

Alan A.  
Graphic Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Sendinblue is the most AMAZING email marketing platform."

November 23, 2020

5.0

Pros

As Graphic designer who have a website with lot of contact forms, i need to have SMTP whit high deliverity rate with simple and nice looking dashbord. Thanks to Sendinblue i found all the things that i'm looking for . i higlly recommended you to use Sendinblue. WHY? Just try it and you will see? Thanks.

Cons

There is no cons in sendinblue. blieave me

Reason for choosing Brevo

Amazing Support, tis what makes platform great that others.

Review Source

RN

Ramkumar N.  
Standup Comedian and Writer  
Entertainment  
Used the software for: 6-12 months

### "Ramkumar Brevo Review"

November 20, 2023

5.0

Amazing. So far so good. Using forms and lists extensively and Just starting on Campaigns and stuff.

Pros

Lists and Forms - Easy to deploy forms to collect contact details.

Cons

Country, City and other dropdowns for Forms will be very helpful.

Reason for choosing Brevo

Ease of Use, Flexibility, Cost effective.

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Email marketing GDPR compliant"

May 12, 2022

5.0

Pros

It's easy to create a newsletter with the visual editor, the segmentation makes easy to send to the correct clusters and it's also GDPR compliace

Cons

It's not so easy to get access to all the functions, it requires a little bit of study to reach the full potential

Review Source

QR

Quentin R.  
Digital and communication manager  
Civic & Social Organization  
Used the software for: 1-2 years

### "One of the best emailing software "

March 3, 2022

4.0

I'm very happy with the use of sendinblue.

Pros

Easy to learn, easy to master for email management. I also love the RGPD compliant

Cons

I think the synergy between key figures (CRM, Automation, Mailing)

Alternatives considered

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

RP

Robert P.  
Head of public relations department  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It is easy to use and a very useful tool"

April 21, 2023

4.0

Pros

We use it to send emails, which is a fairly simple matter. We haven't used the other options so far, but we haven't really delved further into the options it offers. But what we use is also very good and useful.

Cons

We miss the translation and instructions in Slovenian, while we have no other comments.

Reason for choosing Brevo

Website developer recommendation

Review Source

EOO

Edward Oware O.  
CEO  
Consumer Electronics  
Used the software for: 2+ years

### "Email deliverability is top-notch"

November 5, 2022

5.0

Pros

The integration of the SMTP with our website has been productive for sending transactional emails. The deliverability is very high.

Cons

Did not really find any issues with the platform.

Review Source

PG

Priscila G.  
Comercial Assistant  
Consumer Services  
Used the software for: Less than 6 months

### "A good way to start email marketing"

November 23, 2023

5.0

It's a good experience at all, I don't face many issues.

Pros

It's really easy and friendly to use for who never worked with email marketing before.

Cons

I would like to export my database and an easy way to manager contacts whu block our letters.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Best rates for unlimited contacts in database

Review Source

GE

Gérald E.  
Educator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very satisfied"

October 19, 2022

5.0

Pros

ease of use even in the free version I find al the features I need

Cons

the contact database ist fine and allows a lot of things but it's the only part of the software that's not allways straight forward to use

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

simplicity

Review Source

AG

Ankit G.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "An all-purpose outbound marketing solution"

February 20, 2021

4.0

All in all it a love-hate relation, there are somethings like the availability of SMS credit which I absolutely love but then I don't really like the fact that it can't integrate much with the digital store and I have to use an additional tool for that.

Pros

The good thing about Sendinblue according to me was the wide support of outbound marketing solutions. Most tools in this price range generally limit to only email marketing whereas on Sendinblue it has support for emails(both promotional and transactional) and SMS as well. Apart from that, it has some other small services like chat and CRM which are good but not fully scaled.

Cons

Even though Sendinblue has wide support for services but it still lacks essential integrations. For example, you can't send abandoned cart emails or do product retargeting with them. These are very important for most e-commerce stores but it's not available here.

Alternatives considered

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Switched from

[ClickSend](https://www.capterra.com/p/175783/ClickSend/)

One of the biggest reason to switch was clear pricing and more refinement in the final product.

Review Source

JM

Jim M.  
Pres  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A Breath of Fresh Air — Thank you"

August 14, 2020

5.0

Pros

Easy to use; effective; professional. Moving from our prior ESP was fast and intuitive. We installed, migrated, integrated, and configured automation in minutes. The competitors have nothing on SendinBlue.

Cons

Not applicable, nothing to write here...

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

2020 is a challenging year for non-profits. We were looking for a lower priced product without sacrificing quality — and we needed an ESP that integrates with Optinmonster.

Review Source

Tjhin F.  
affiliate marketer  
Financial Services  
Used the software for: I used a free trial

### "this software is recomended for email marketing campaign"

October 29, 2022

5.0

overall sendinblue is good for email campaign and email marketing, with competitive cost, company that follow up or send newsletter to their clients, internet marketing, affiliate marketing can use this sendinblue as good tools for their campaign

Pros

have a good and friendly customer service, they quick help for newbie to use sendinblue, the most helpful is they have free package that we can try to test out until 300 emails per day, anoher package allow unlimited email lists, has good design, function and templates.

Cons

for free package no phone and chat support, but its ok, free package

Review Source

VR

Verified Reviewer  
Co-Founder  
Internet  
Used the software for: 6-12 months

### "Generous free email delivery that is easy to set up"

September 29, 2019

5.0

Sendinblue comes with a generous free plan that actually delivers emails to the inbox.

Pros

SendInBlue comes with a generous free plan that works great. And I'm surprised by how easy it is to set up unlike many other email delivery services.

Cons

Nothing in particular. I'm currently using a free plan. And because it works so well. I'll definitely upgrade to a paid plan when I need to send more emails.

Switched from

[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

Less errors, better delivery

Review Source

CA

Carmen A.  
Administradora  
Retail  
Used the software for: 2+ years

### "Sendinblue email"

April 22, 2022

5.0

requires a lot of attention and care

Pros

that simplifies my work, that simplifies my work

Cons

design new formats, design new formats, design new formats

Review Source

AL

Allan L.  
editor  
Media Production  
Used the software for: 2+ years

### "Cost-effective, powerful email marketing"

May 29, 2021

5.0

Great service, very responsive when there are problems

Pros

It is easy to build, manage and send email campaigns

Cons

Some advanced features are only available with more expensive plans

Reason for choosing Brevo

None did what I needed at the pricepoint I was able to afford

Switched from

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Easier to use and more cost-effective

Review Source

TF

Tracey F.  
Office Manager  
Graphic Design  
Used the software for: 1-2 years

### "Mailing with Send In Blue"

January 15, 2021

5.0

No problems but I did understand why you paused the account first time and explained the first time so did not expect the accounts to be paused again.

Pros

The logical sequence to produce a high quality mailing without the need to take tutorials

Cons

Nothing I dislike really other than perhaps the appreciation of current circumstances. Our last campaigns have not received the opening numbers we would expect but many in the UK are not at work so you really should not be pausing our account.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Unless you use it regularly it is easy to forget the process

Review Source

AH

Adam H.  
MD  
Accounting  
Used the software for: Less than 6 months

### "Good quality and easy to use"

December 20, 2023

5.0

Pros

It is easy to use, and the telephone support is very clear and helpful

Cons

The lack of a throttling option when sending campaigns. This can result in a negative experience with receiving mail servers.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

A lot more affordable. Mail chimp pricing was based on subscribers, whereas Brevo is based on send credits. This makes more sense.

Review Source

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