# Page 93 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 93 - Is Brevo the right Email Marketing solution for you? Explore 3445 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3445)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 93 - Reviews of Brevo

## Showing most helpful reviews

Showing 2301-2325 of 3445 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Marc D.  
Marketing Manager  
Internet  
Used the software for: Less than 6 months

### "Great tool and good value"

August 2, 2021

5.0

Pros

Really easy to use and a lot of options that make it great. Good deliverability as well.

Cons

Some options for the automation should be great like change the delays in real time.

Review Source

LAM

Luis Alberto M.  
Director  
Education Management  
Used the software for: 1-2 years

### "Incredible soft"

March 10, 2023

5.0

Very good and effective.

Pros

Simplicity and practice. Easy to use and very effective when evaluating results. It provides me with good information regarding the campaigns

Cons

The little understanding on the part of sendinblue in how one obtains the contacts

Reason for choosing Brevo

I chose Sendinblue because I saw an advertisement on the networks

Review Source

FR

Felix R.  
Projektmanager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Sehr gutes Newsletter Tool mit Schwächen im Bereich Marketing Automation"

March 15, 2022

3.0

Wöchentlicher Newsletter-Versand. Alles darüber hinaus nur via Schnittstellen zu anderen Tools.

Pros

Schon seit NL2GO ist dieses Tool eine top und vor allem DSGVO-konforme Mailchimp-Alternative gewesen im Bereich Email Marketing. Daran hat sich auch nach Umstellung auf SIB nichts geändert.

Cons

Leider sind die Funktionen, die über das reine Erstellen und (auch gut segmentierte) Distribuieren von Email Marketing Kampagnen hinausgehen, noch ausbaufähig. Man sieht die Bemühungen von SIB an der Stelle, doch derzeit kann ich hier nicht viel Positives sagen.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Datenschutz / DSGVO-Verordnung

Review Source

Response from Sendinblue

July 21, 2022

Hey Felix, My name is Nadja and I'm Sendinblue's Reputation Specialist. Thanks a lot for your valuable feedback. Please do let me know if there's anything I can do on my side to help you further familiarize yourself with the platform. You can contact us via our contact form or by opening a ticket through your Sendinblue account. Regarding your comment on certain features, I can assure you that we're working on our product and service continuously and lots of exciting things are coming :) Kind regards, Nadja from Sendinblue

TG

Tomas G.  
Lead Instructor  
E-Learning  
Used the software for: 2+ years

### "Useful and very good for the price"

March 19, 2026

5.0

It's been very solid and the email templates and nice and quick to use. A good money saver compared to previous software like this

Pros

The pricing is very competitive compared to other email marketing software and seems to do the same as the rest of them as well from what I've seen

Cons

If you have a lot of contacts and use a lot of automations, you can use your quota up quite fast and will need to upgrade and pay more for more automations

Review Source

AS

Amresh S.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best in Service"

October 6, 2022

5.0

My overall experience is awesome and that is the only reason of staying with this software.

Pros

Easy to use, simple and sober features. Have enough templates and customization tools for all purposes of email campaigning and marketing.

Cons

So far so good. Somehow software loading is slow comparatively.

Review Source

rM

russell M.  
developer/marketer  
E-Learning  
Used the software for: 6-12 months

### "Easy to send out emails to my clients for a great price"

June 9, 2020

5.0

I think they are a great service. They allow you to send many emails and the prices are very good.

Pros

It was easy to upload email lists. I like the data it gives back for who clicks on the emails. It gives you feedback on A/B testing. Setting up the email template is easy!

Cons

Figuring out the time to send can be confusing if you don't know your time zones because they are 6 hours ahead. So if I schedule an email blast the next day at 7:30 AM I must put for 13:30.

Reason for choosing Brevo

The price was better

Review Source

CS

Claire S.  
Spiritual Mentor and Coach  
Individual & Family Services  
Used the software for: Less than 6 months

### "Superb for Starting Out"

September 11, 2019

5.0

It's been great. The first time I used it, I overlooked a step and support responded very quick and I was able to send out my campaign in a timely way. I really like the simplicity while getting all the features I need and some I haven't been able to use yet.

Pros

It's simple and easy to get going and starting out. It is focused on email marketing so it doesn't complicate things with lots of other features. In addition, it has a text messaging option.

Cons

It's not really a con, but because I had moved from using other software, I had to adjust how I interfaced with the software. However, I quickly got the hang of it.

Reason for choosing Brevo

I don't remember the others I considered, outside of the ones I had switched from. I decided to try SendInBlue because it has the free option with great features that will allow me to scale up as my business grows. I have now chosen it primarily because it is uncomplicated, therefore easy to use, and customer service is good.

Review Source

MB

Murray B.  
owner  
Retail  
Used the software for: 6-12 months

### "the best email software i have "

October 22, 2021

4.0

its been great to keep in touch with my customers australia wide love it better than mailchimp

Pros

easy to use the updates of the email list is user friendly

Cons

nil its the best if use not criticism i love the software

Reason for choosing Brevo

its user frriendly and local to me

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

recomedned to me by a tech guru

Review Source

FE

Fabio E.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Not too bad, there's space for improvements."

April 2, 2023

3.0

Not too bad, not too good either. I switched to another platform after only a few weeks using this.

Pros

Some of the features you find in the free version are advanced ones, like automations or segmenting of the audience. That's a plus because most of the competition wants quite a lot of money for those.

Cons

The landing page editor is not the best one around, the email editor is a bit glitchy at times and quite limited. Overall, I didn't find the UI the most user friendly out there. Finally, the paid version it's a bit expensive compared to other alternatives.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

It seemed a good option at the time.

Review Source

Chandan C.  
Sales Manager  
Computer Software  
Used the software for: 1-2 years

### "Email and Campaigns management "

August 30, 2022

4.0

Pros

There are inbuilt templates which helps in designing campaigns better.

Cons

Templates can be more UI friendly and it takes time for the email to get delivered

Review Source

Mitch B.  
Founder  
  
Used the software for: Less than 6 months

### "Beautiful emails powered by Send in Blue's API"

April 6, 2018

5.0

Easy to use and setup great looking emails. The statistics on open and click rates are great to have as well.

Pros

The emails look great coming out of the system and the template builder was intuitive and easy to use.

Cons

It took a few tries to get the API up and working and the issues we did have was by trying to be overly complicated with the templates we were setting up initially. Once they had been setup, everything has been working out great!

Review Source

JB

Jarno B.  
Chief customer happiness  
Information Technology and Services  
Used the software for: 6-12 months

### "SendInBlue is a cost effective yet powerful mailing tool"

August 8, 2019

4.0

Very happy with the product so far.

Pros

We use SendInBlue mostly for transactional e-mails on https://www.fiksi.nl. The API seems rock solid with great response times. Pretty amazing at this price point.

Cons

The interface for setting up templates seems to be a little laggy. Furthermore we do miss functionality to set up master templates which can be used to generate new empty templates. The interface is not always very logical.

Reason for choosing Brevo

The combination of price and features.

Review Source

EM

Ercilia M.  
Director of Marketing  
Hospitality  
Used the software for: 1-2 years

### "Great, Easy to Use Platform"

October 20, 2022

5.0

Very satisfied overall with the ease of use and looking forward to refinements that make it easier.

Pros

Intuitive, easy-to use email marketing platform with a lot of robust features, and responsive support.

Cons

Would love the ability to automatically resend to non-openers at a scheduled time.

Review Source

JMW

Jean Michel W.  
Secrétaire National  
Government Administration  
Used the software for: 2+ years

### "Super produit"

October 19, 2022

5.0

Voilà plusieurs années que je l'utilise et j'en suis ravi. Je gagne du temps dans la gestion des courriels et dans l'envoi.

Pros

Ce produit permet d'envoyer et de préparer des campagnes d'envois d'e-mails à nos partenaires.

Cons

Rien - je n'ai rien à reprocher au produit

Reason for choosing Brevo

Après avoir cherché sur le net

Review Source

HD

Hervé D.  
Peintre  
Arts and Crafts  
Used the software for: 1-2 years

### "Peintre"

April 20, 2023

4.0

0

Pros

Liste client pour développer mon activité d’artiste peintre

Cons

Séparer clients, visiteurs, prospects et démarcheurs .

Review Source

DS

Dave S.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Quality email service "

May 19, 2020

5.0

Easy to use and reliable.

Pros

Sendinblue is great, it offers all the great features including template builder and easy drag and drop interface. Easy upload or copy and paste your contacts. Easily track your email analytics. I use Sendinblue for all my bulk email newsletters. Register and start free and upgrade as needed. No pressure from Sendinblue.com. Just a great service.

Cons

Their is no features I dislike about sendinblue. Even their free service is great.

Review Source

DP

Davide P.  
Marketing e Social Media Manager  
Sports  
Used the software for: 6-12 months

### "The best solution for newsletters"

January 10, 2024

4.0

Pros

They recommended , which at the time was called Sendinblue. It was initially chosen because with the free plan or at the minimum price you could have an unlimited number of contacts and enormous flexibility. Very intuitive about campaigns, templates and automations.

Cons

It is not possible to integrate with Elementor forms, which I use on Wordpress.

Review Source

Angel M.  
gerant  
Printing  
Used the software for: 2+ years

### "Retour"

September 1, 2021

4.0

Pros

Sa simplicité sa prise en main, facile à programmer

Cons

Reprise des templates compliqué Pour les refaires

Review Source

TB

Tim B.  
owner  
Farming  
Used the software for: Less than 6 months

### "sendinblue a value added product"

March 11, 2022

4.0

Pros

It has the features and price point to benefit my current business model. It also has growth potential for the futrure

Cons

The software is a bot intimidating to learn because there are so many options

Review Source

Ezechiel Narcisse A.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "One of the best email marketing tools"

August 8, 2022

4.0

I have been using Sendinblue for a few weeks now and I am impressed to see how easy and efficient it is to use. I found Sendinblue and its powerful features, such as the ability to send out newsletters in bulk at once, view and understand my statistics, create autoresponders and so much more.

Pros

Sendinblue is a complete email marketing solution that I'm able to use for my marketing campaigns. I can easily design and create email templates, send out emails to my subscribers, and monitor the results of my campaigns

Cons

To manage my emails and send out newsletters, I have nothing to say about it

Review Source

RR

Rochelle R.  
Sales & Marketing Director  
Hospitality  
Used the software for: Less than 6 months

### "Value for the Dollar"

August 14, 2019

5.0

For the most part, our experience has been very positive. We moved from another client that was just too clunky. There was a slight learning curve for some, but overall we were able to adapt quickly. Customer Service has been VERY attentive and patient.

Pros

As a event facility, we needed an all in one platform that wouldn't break the bank. We love the SMS feature that allows us to get the attention of our staff for special campaigns.

Cons

The only amedity missing from the platform are predesigned email templates. Not everyone is code capable and to have some generic forms for the team to use within their departments would be great. It wasn't a deal breaker, but it would be a nice touch.

Review Source

JP

Jon P.  
Sales  
Apparel & Fashion  
Used the software for: 1-2 years

### "Lower-cost alternative to other ESP's"

December 8, 2018

4.0

Pros

Very affordable for volume that you can send. New features regularly. Can also easily purchase a dedicated IP which is not found in a lot of other ESP's.

Cons

Campaign builder needs a lot of work, especially the templating . Other tools like MailChimp far exceed the capabilities in Sendinblue.

Review Source

HS

Harrison S.  
Business Development Manager  
Real Estate  
Used the software for: Less than 6 months

### "An epic product!"

September 23, 2021

5.0

We use this to quickly and easily reach our vendors for feedback, new product promotion and general use. It's a one stop shop for exactly this and so much more!

Pros

There are so many super useful functions that are all easy to use in one place.

Cons

Some filter terms are a little ambiguous. Only very minor and certainly not detrimental to the overall list management system.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

The free to use features are better and more abundant.

Review Source

MG

Martín G.  
IT  
Financial Services  
Used the software for: 1-2 years

### "Excelente opción"

May 12, 2021

5.0

Pros

Completa, sencilla y con un soporte técnico excelente.

Cons

Por lo pronto no hemos encontrado contras.

Review Source

CA

Cory A.  
Marketing Manager  
Hospitality  
Used the software for: 1-2 years

### "Good email marketing software but not the best "

April 24, 2023

3.0

It was a good simple program to get started with email marketing but there are much more advanced products on the market.

Pros

Very easy to use. Basic email building is very simple to get started. The price for the product is very good compared to similar software.

Cons

It does not have all the integrations that similar products that Mailchimp has. Reporting is also not as robust as other offerings.

Review Source

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