# Page 94 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 94 - Is Brevo the right Marketing Automation solution for you? Explore 3445 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3445)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 94 - Reviews of Brevo

## Showing most helpful reviews

Showing 2326-2350 of 3445 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Aurelio C.  
Operation manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "Buen producto"

March 2, 2023

3.0

Pros

Una herramienta facil sencilla e intuitiva

Cons

Podrían añadir gratuita la opción de sms

Review Source

CY

Carlos Y.  
Founder  
Internet  
Used the software for: 2+ years

### "Sendinblue review "

December 11, 2022

5.0

Pros

I really like sendinblue, it's very easy and the free version allows you to send up to 200 messages per day

Cons

No problem encountered in the use of this software I highly recommend

Review Source

DL

Diego L.  
CMV  
Accounting  
Used the software for: Less than 6 months

### "Fantastic software"

April 11, 2023

4.0

It helps me to improve things in my business.

Pros

It works very well, fast and easy to use.

Cons

In general, the product satisfies all my requeriments but maybe I could say reducing the price.

Review Source

MG

Miguel G.  
CTO  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Muy recomendable "

August 17, 2023

5.0

Hasta el momento me ha ayudado mucho en las campañas de email marketing.

Pros

Facilidad de uso, importación de contactos, creación de campañas de email marketing.

Cons

Tal vez mejoraría el uso de algunas opciones de edición de plantillas, pero por poner una pega. En general es muy intuitivo y fácil de usar. Por la opción de pago que tengo (media), le daría alguna opción más de análisis.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Por facilidad de uso y por precio.

Review Source

KR

Kenny R.  
Communication Manager  
International Trade and Development  
Used the software for: 2+ years

### "Great assistance"

August 11, 2021

5.0

Pros

Easy to use and quick and effective customer support

Cons

No particular problem identified so far.

Review Source

SG

Stephane G.  
Développeur web  
Food Production  
Used the software for: 6-12 months

### "Super logiciel"

June 23, 2021

5.0

Il me sert tout les jour

Pros

Il s'intègre très facilement sur PrestaShop, et le service client et a l'écoute

Cons

Je n'en ai pas encore trouvé problème sur le fonctionnement du logiciel

Review Source

FU

Fanny U.  
webmaster  
Internet  
Used the software for: I used a free trial

### "avis brevo"

December 19, 2023

3.0

j'apprécie les fonctionnalités d'automatisation mais à côté j'ai eu tellement de petits soucis que cela m'a fait perdre plus de temps qu'en gagner, du coup je ne l'utilisearai pas pour mes clients

Pros

la prise en main est assez simple, le support est assez présent quoi qu'il ne faut pas être pressé dans la version gratuite (ce qui n'incite pas à passer au plan supérieur)

Cons

on ne peut pas faire de cold emailing, en tout cas la delivrabilité n'est pas au rdv manque de compatibilité avec elementor intégration dans wordpress pas évidente, conflit avec le recaptcha

Review Source

UC

Upayan C.  
Freelancer  
Fine Art  
Used the software for: I used a free trial

### "User Friendly tools with all that is needed"

September 22, 2020

4.0

I have been fairly satisfied with the product. As a budding business, it provides me with all that I need without making me worry too much about the technicalities or complexities. Very user friendly.

Pros

Perhaps the best thing about Sendinblue is the ease of use and simplicity of handling stuff, that helps businesses which are just starting out to concentrate on the work without having to worry to much about technicalities Managing contact lists and transferring them from one list to another is easy and can be done in a click The software has all that is needed minus the unnecessary complexities

Cons

Maybe the 300 emails per day limit should allow flowing over. I mean, I should be able to use my quota the next day, if I saved some on a date. Say, if I send no emails for 5 days, I should be able to send 1500+300 emails on the 6th day

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The unlimited contacts option in free version and ease of use

Review Source

AP

Ananias P.  
Diretor  
Alternative Medicine  
Used the software for: I used a free trial

### "Avaliação do Brevo"

October 11, 2023

5.0

O atendimento ao cliente é excelente.

Pros

O que mais me chamou a atenção é a facilidade de uso da plataforma.

Cons

Não há nada para pontuar de negativo, estou feliz com meu uso do .

Review Source

Christopher M.  
IT Administrator  
Retail  
Used the software for: Less than 6 months

### "Great for small - medium businesses!"

June 7, 2020

5.0

We have saved a lot of money, and are still able to send the same, if not more mailings per month then the main competitor in this sgment (who we were using before).

Pros

The pricing model makes a lot of sense. We have gleaned many subscribers over the years but only send a modest amount of mailing. Other software charges per contact, which means even when you aren't sending you are being charged. Sendinblue only charges based on the emails sent, which makes a lot more sense!

Cons

The interface for setting up emails is great, however it could do with a little improvement in terms of customisation - however it is still very good!

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Pricing vs. Functionality & Functionality vs. Usability

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing. We are paying 1/10th of what we were.

Review Source

LS

Léa S.  
web developer  
Sporting Goods  
Used the software for: 6-12 months

### "Très partique"

January 7, 2022

5.0

Pros

intuitive, prise en main facile, prix abordable, bon support client

Cons

certaines campagnes email atterrissent dans les spams

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Reason for choosing Brevo

le prix plus attractif et la langue

Review Source

VR

Verified Reviewer  
Director  
Consumer Electronics  
Used the software for: 2+ years

### "Gets the job done"

June 30, 2022

4.0

Pros

It gets the job done for broadcasts and opt ins

Cons

Setting up the follow up sequence is not intuitive and is time consuming

Review Source

TH

Tom H.  
CTO  
Computer Software  
Used the software for: 6-12 months

### "Cheap and easy"

September 10, 2021

4.0

Pros

Good free tier, easy to set up and good Node.js library

Cons

Interface is a bit clunky but for some reason all email systems are (except mailchimp but that’s expensive)

Review Source

HT

Harouna T.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use"

October 18, 2022

4.0

I really like sendinblue because of its speed and reliability even though it has some flaws

Pros

Sendinblue has an easy to use and fast interface. It is very interesting to create a customer base even if you are a beginner

Cons

Sendinblue has a lack of proposal in the connections with other platforms and there is a lack of communication between marketing and automation in the tool

Review Source

VV

Vyacheslav V.  
co-founder  
Internet  
Used the software for: Less than 6 months

### "Good product"

June 26, 2021

5.0

It's a good product

Pros

Free tier, speed of email delivery, quality of support

Cons

A bit obscure activation system for some features

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

I was using it before, so liked the interface and it has the best free tier to start with email delivery.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

They removed the free tier, it's too cumbersome to start with.

Review Source

EP

Earl P.  
Newsletter Editor  
Religious Institutions  
Used the software for: 1-2 years

### "User review"

August 1, 2019

5.0

We are able to reach a large number of our attendees with specific info in an easy to read format.

Pros

Easy to navigate. Lots of customization options.

Cons

Lists are a little difficult. Would like to see who has been soft bounces and more info about why.

Reason for choosing Brevo

We researched available features to narrow the field. Our team liked the look of this Service.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Limited number of emails we were able to send at one time. Many communication issues.

Review Source

JW

Josie W.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very happy with Sendinblue"

March 5, 2021

5.0

My list has just reached over a 1000 subscribers and so now I need to find a more affordable way to build and grow from here. Sendinblue is perfect for that.

Pros

I initially tried Sendinblue because I wanted a more affordable alternative to Mailchimp and I am so glad I did as I find that the whole platform is well set up and easy to use.

Cons

My least favourite thing is that I'm struggling to adjust the size of images in an easy and effective way.

Review Source

JC

Jim C.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Mobile Marketing Emails"

January 28, 2022

5.0

My overall experience thus far has been excellent. I am still in the testing phase but Sendinblue has all the easy-to-implement features that I need. I will be moving from the testing to the main phase of my emails next week.

Pros

I love the easy of optimizing the email for both the PC and the mobile phone. I also love the ability to see how the emails will look in various email clients. I was astonished to see how the email looked in some of the email clients.

Cons

I only started using Sendinblue this week so I really can't honestly answer this question yet.

Review Source

KH

Katrin H.  
CEO  
Cosmetics  
Used the software for: Less than 6 months

### "After long search, one of the best providers for mailing automation"

May 8, 2023

5.0

Pros

\- free version is very useful and complete- mail marketing is easy and works perfect- good and intuitive handling

Cons

\- at 2000 contacts suddenly price rises- sometimes features are a little bit hard to find

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Good free version

Review Source

AA

Adnan A.  
Founder / Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Perfect for marketing campaigns "

August 11, 2020

4.0

All is good in earlier it’s take time to understand how’s the software works. But if understand it’s really quick to marketing Campaigns.

Pros

It’s easy to use, and can be great in analyzing how’s campaign going on in market.

Cons

Easy to design campaigns and easy to see how’s campaign going with clients. And analysis for next move.

Reason for choosing Brevo

As per my research Sendinblue is number one project for marketing campaigns.

Review Source

ED

Etienne D.  
  
  
Used the software for:

### "Start with the private IP, you will save time"

April 11, 2017

1.0

They only want you to buy the private IP and they said this is because of the reputation of their shared IP address. The features were really great, but after setup everything, they refused my case. No problem for the refund, one good news!

Review Source

Response from Sendinblue

April 18, 2017

Hi Etienne, Thank you for taking time to try SendinBlue - we're sorry to hear it wasn¿t a good fit for your needs. When this happens, our hope is to be as helpful as possible as you assess your needs and transition to another service. The use of shared or borrowed email lists is not allowed in SendinBlue¿s terms of use. These lists often perform poorly and can negatively impact other SendinBlue users¿ ability to reach the inbox. (More details are available in our FAQs here: https://help.sendinblue.com/hc/en-us/articles/208835449--Introduction-to-dedicated-IP#q2). We understand that this can be a ¿deal breaker¿ for some email marketers, so we strive to be transparent about this important requirement by displaying several reminders during the account setup process. Please accept our sincere apologies if these were missed ¿ we understand that your time is valuable. If we can offer any additional assistance, please email us at contact@sendinblue.com. Kind regards, SendinBlue

AM

Ahmad M.  
Strategy & Business Development Associate  
Events Services  
Used the software for: 6-12 months

### "Awesome Service and Quality Support"

August 1, 2019

5.0

We used to have lower open rates but when we moved to Sendinblue, the team helped us improve our open rates a lot and we were able to reach more users than before.

Pros

I liked the support these guys are providing and the automation features. Scheduling of campaigns, Facebook ads etc.

Cons

The campaign builder has not much modules to choose from.

Reason for choosing Brevo

Better services, features and affordable rates.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

High cost and spam problem

Review Source

SZ

Stefano Z.  
Marketing  
Food & Beverages  
Used the software for: Less than 6 months

### "Pretty quick to get running"

September 3, 2021

5.0

So far- so good.

Pros

It takes a little time - few hours - to become acquainted with the product, but it's pretty intuitive. I was able to generate an email and campaign on the first day of us. The functionality was complete and the email looked nice. The majority of items were configurable so you can easily tailor the output to your needs. Controls are also very accissible and I like that the setting basically expose everything in a simple way so you know what is going on - unlike some simian products that shall remain nameless.

Cons

There was a delay in deploying the first campaign while the account was being validated. The campaign showed suspended and I never saw an indication that it was ok to send. It wasn't until I reached out to support that I learned it was up to me to resubmit. Also, support seems to respond during evening hours for the USA, so you get your answers the next day. But they are quick and helpful.

Review Source

SA

Shubham A.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Feedback for Sendinblue"

August 3, 2020

5.0

It has made our digital marketing go next level.

Pros

Easy to create dynamic marketing mails, very accurate data once the campaigns are launched (opening rate, clicks, etc.) & customer support is very good at the same time they have helped us a lot in terms of pricing during this COVID crisi.

Cons

To be hones there is nothing as of now which I find not good about this software. Being a small size startup, it is fulfilling all our needs.

Review Source

EH

Eric H.  
Owner  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Sendinblue did what I needed SMTP for Wordpress site"

April 1, 2022

5.0

I needed a reliable SMTP service in alternative to the built in one provided by my chosen forms plug-in

Pros

It is effective in providing the needed, reliable SMTP functionality I needed.

Cons

The online guidance for configuring the DNS entries could have been more helpful for my specific web host but their email support aided me in getting it set up in a timely manner

Switched from

[WPForms](https://www.capterra.com/p/234945/WPForms/)

Wordpress indicated that Sendinblue was one of the preferred options

Review Source

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