# Page 24 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 24 - Reviews of Brevo ## Showing most helpful reviews Showing 576-600 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Andras K. CEO Education Management Used the software for: Less than 6 months ### "Just switched, best decision ever" January 30, 2025 5.0 It was easy to set up, easy to learn, the whole team is excited to use it. We switched about a month ago. Pros We switched to Brevo from another major service and have found it to be better value for money, ease of use is great, and there are features that we are still looking to try. Particularly like the marketing platform's template builder, its image editor and the integration of AI. The emails look great, testing and building is easy. Cons Overall very satisfied. The only thing missing at this point is that we would love for the link map feature in the email marketing reports to be included in our pricing tear, we are missing that feature a bit as we are used to having it, but otherwise very happy. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better value for money for the features that we use Review Source MT Mark T. Owner Staffing and Recruiting Used the software for: Less than 6 months ### "A review from me" May 30, 2025 4.0 80% out of 100%. Some parts are weirdly complex despite it all being relatively easy. Have had some problems with credits. Pros Mostly easy to use. Campaigns send quick. Easy to add contacts. Nice layout. Staff to help are useful and reply quickly. Cons Some parts are hard to use, despite most of it being easy... Unsure why it's randomly hard to just find selective contacts and exclude them. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Customer support useless. Suspended the account for no reason and couldn't get it working again. Losing me time and money. Review Source JV Jose V. Mr Recreational Facilities and Services Used the software for: 2+ years ### "Brevo is a success story." February 3, 2025 5.0 Very good. I always recommend it to my clients and friends. Pros After-sales services Very versatile email templates Intuitive email automation Cons Difficulty creating and configuring multilingual emails Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Brevo beats Mailchimp in almost all aspects Review Source MC Marian C. Product owner Entertainment Used the software for: Less than 6 months ### "Very easy-to-use product for a good price" June 5, 2025 5.0 It has a great price/value ratio and is really easy to use. The FAQ also provides all the necessary answers for beginners. Pros Clear, understandable and easy to use product. Straightforward navigation on the portal. It is very simple to chose the right plan and to start an email campaign. Cons Templates editor can get more features, it was not easy to prepare a template for a non-graphic designer Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo 1\. lower price, 2. my personal experience with Brevo and lack of experience with Mail Chimp Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) 1\. lower price, 2. my personal experience with Brevo and lack of experience with Mail Chimp Review Source JS JAMES S. Treasurer Photography Used the software for: 1-2 years ### "Occasioanl user" April 7, 2025 5.0 Good. Fairly easy to work with. Good price point. Pros It is fairly straightforward and allows me to accomplish my needs. Cons 1) It does not have a default to my routinely used email address list. 2) I wish that when scheduling the time to send that it listed times per my time zone. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing Brevo It bypasses spam safeguards when I send multiple emails in one blast. Review Source SYL Sofia Ysabell L. Assistant Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Satisfactory Own Experience" April 4, 2025 5.0 Satisfied because we're 3 in the company that using your site. 2 of us already paid on the service, 1 on trial and will continue with the service because it's friendly to use. We can call easily, and will get notify easily for call backs. Pros I really love how easy I can call our drivers. They can also call us back. Cons Just the experience because we're delayed on the contract, I hope you verifies before you accept our payment. Review Source DW Demarish W. Owner Mental Health Care Used the software for: Less than 6 months ### "Great Experience for Newbie on a budget" June 25, 2025 5.0 I think the overall experience was great, primarily because of the user friendliness of the platform. Pros I really enjoyed the campaigns. This makes marketing so much easier. It is also user friendly which is a relief. Cons It needs more AI functioning, and more lengthy automation templates. If the automation templates had more than one trigger.... Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo It is easier to use. I still use acuity for scheduling Review Source AM Andreia M. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "User's review" June 17, 2025 5.0 Pros Efficiency and personalization in e-mail marketing to lots of contacts at the same time. Organizing contacts is easy to do. Cons I didn't have any complain of Brevo. Only 300 contacts per day is the only thing I would like to have more in the free version. Review Source LL Luc L. CEO Biotechnology Used the software for: 2+ years ### "2-to-20,000 B2B campaigns" March 24, 2025 5.0 We use Brevo for ultra-focused (as few as two sendees) up to wide (for us😊, e.g., 20,000 sendees) B2B campaigns. No automated connection with our CRM app. Pros User interface OK. Now, I don’t know if any benchmark Cons As a newbie, inconfortable whether I would effectively apply best practices Review Source VR Vimala R. VP Broadcast Media Used the software for: 6-12 months ### "Great review " March 6, 2025 5.0 Excellent. Works very well and saves a lot of time Pros Ease of uploading and a integrated platform Cons Nothing much as of now / it’s doing good Review Source LW Lisa W. MD Construction Used the software for: 1-2 years ### "Greate value for money, simple to use." February 20, 2025 5.0 Pros Easy to use, great value for money. We needed something simple and basic which it delivered on, but haven't explored all of it's functions thoroughly yet though. Cons Haven't come across anything yet but we haven't explored or utilised it fully yet. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mail Chimp was expensiven and I found it over complicated. Review Source DL Derek L. Owner Financial Services Used the software for: Less than 6 months ### "Best mass email sender in the market " May 27, 2025 5.0 Great straightforward with excellent support. Always on hand to help or assist with any queries raised. Pros Straight forward easy to use, well priced. Great templates, and ease to amend and create your own with your brand. Cons Linking email account to send individual emails. Would be great to target individuals or businesses. Review Source JG Jochen G. Marketing Manager Apparel & Fashion Used the software for: Less than 6 months ### "Great email and automation alrounder" February 8, 2025 5.0 The tool is handling all my email marketing needs. The support is very responsive and helpful. Pros I can automate all my WooCommerce campaigns and transactional mails in Brevo. My Brevo automations are constantly growing. Cons The distinction between campaigns, automations and transactional emails was not very intuitive to me. Review Source JLG Jose Luis G. Gerente Music Used the software for: 2+ years ### "Espero contar mas con Brevo" February 16, 2025 5.0 Tuve un problema con mi cuenta y no la podía usar hasta ahora. Pros Es fácil de usar el producto, con muchas posibilidades para crecer. Cons Es un producto que pone también algunas trabas aunque ya tenga tiempo de usarlo. El precio no me ayuda; somos una compañía pequeña y es un costo alto para nosotros. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) No tuve opción para realizar el cambio, eso fue Review Source HN Henrik N. Chairman Sports Used the software for: Less than 6 months ### "Happy camper" June 10, 2025 5.0 Great so far ;-), I've sent 3 campaings and learning fast. Looking forward to the next campaign :-)! Pros It's easy interface. drag and drop, easy to create lists. It's well thought through, all the way from A to Z. Cons I was trying to embedd an iframe from youtube, but couldn't figure it out. Maybe I just need more practice Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I liked it being European :-). Kidding aside, the features seemed great. Review Source JL John L. Owner Law Practice Used the software for: 1-2 years ### "Nice product, could better scale $ to customer demand signal. " June 17, 2025 4.0 Smooth and easy to use. Expensive for the results - or lack of - that we experienced. I'd use it if I thought it'd work in the future. Pros Customizable marketing tools. Reached many contacts. Could curtail campaign as we moved along. Good stuff if demand is there, not sure this generated demand. Cons I liked it, just wasn't generating leads, and the $ wasn't there for my firm - but that's specific to us, not objectively. Did NOT like the 2X $ to get a firm teammate access. Review Source AC Angie C. Member Religious Institutions Used the software for: 2+ years ### "Create Elaborate Newsletters Easily" January 31, 2025 5.0 Brevo provides everything you need for simple or elaborate newsletters. Pros Competitive pricing, more tools, easy to use. Cons I cannot think of anything negative when using Brevo. Review Source GS Gaelle S. Sales Director Machinery Used the software for: Less than 6 months ### "Organised, clear, easy to use" March 30, 2026 4.0 Pros Organised, clear, easy to use. You do not have to spend ages to understand how to start and use in your daily routine Cons I am only using for a few weeks and did not find downsides :) Probably there will be an easier way to track my pipeline Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) To complicated for my use and too expensive for my company size Review Source AP Asmir P. Owner Information Services Used the software for: Less than 6 months ### "Great feature, decent price, simple design" May 27, 2025 5.0 I’ve been very satisfied so far and plan on using Brevo for a long time. It’s simple and cost-effective, so I definitely recommend it to everyone who’s into email marketing. Pros It’s easy to use thanks to its simple interface. Furthermore, it’s great for sending emails to numerous contacts. Cons The cheapest paid plan is only limited to 500 contacts. I’d like to take advantage of additional options without paying 3 times the cheapest plan. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mostly due to the price of Brevo’s packages Review Source gM gianluca M. boss Research Used the software for: 6-12 months ### "non ne ho voglia" October 21, 2025 4.0 costosa, sia per lo straff che lo deve gestire sia per il costo mensile, alla fine ho dovuto licenziare lo staff e usarlo io Pros la funzionalità, il fatto che posso ivnviare la mail a molte persone insieme, e basta praticamente non offre altri vantaggi per ora Cons il fatto che se sfori con le mail devi pagare di più e il fatto che per mandare i messaggi su whatsapp debba associargli facebook Review Source DP Dean P. Sales Director Real Estate Used the software for: Less than 6 months ### "Inovo Review" December 5, 2024 5.0 very good, one the most effective email campaign platforms I've used Pros Its easy to use and the templates are straight forward, the drag and drop options help Cons When I manage list and select to view 100 contacts on the page, it changes back to 25 when I go into a contact and come back out. I would like it to stay on 100 Review Source OD Olga D. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use" February 13, 2025 4.0 Quite satisfied with the platform and the price Pros The new funnel for automations as well as the interface (it's easy to use) Cons The automation part before the new rebranding, it was very confusing Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Too expensive, I couldn't afford it as a freelancer Review Source rB ross B. Founder Music Used the software for: Less than 6 months ### "Multifunctional comms systems for marketing " May 22, 2025 5.0 Very positive - esp customer support. Thorough responses from agents and die follow ups - very helpful Pros The multi functional options and clean layout. I like the simplicity of the sidebar system . Way too easy to use… Cons Not sure there’s anything I don’t like yet. I found the whole documentation easy to follow with good cust service . Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing Brevo Easy to use and quick setup. Plus I like the ux Review Source SN Sibusiso N. Web Development Learner Computer Software Used the software for: I used a free trial ### "Great overall experience " November 27, 2025 5.0 Great experience, it was easy to set it up and follow through with configuration in my backend. It has a lot of support and easy to debug issues. Pros The support team is quick to respond and fixated with customer service. I received a high quality service. Cons I am still on a free tier, so I can’t complain and it caters for all my immediate needs. Only use it for a backend system I’m building and it’s still in testing phase Review Source JP Jorge P. MArketing Apparel & Fashion Used the software for: Less than 6 months ### "Great results and easy to use" July 31, 2025 4.0 Great but I needed some support, couldn't do everything by myself. Luckily customer service was there Pros it's very easy to use, not a lot of technical knowledge needed. Not need to be very good with technology Cons Some policies are not easy to understand. In fact, our account was cancelled and we didn't know why. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.