# Page 29 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 29 - Reviews of Brevo ## Showing most helpful reviews Showing 701-725 of 3471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR Geneviève R. Operations Coordinator Civic & Social Organization Used the software for: 1-2 years ### "Ease of use " January 23, 2025 4.0 Easy, accessible and useful for outreach! Pros It is very easy to use the site - setting up email campaigns, editing contacts. It is incredibly intuitive and I greatly appreciated that after using difficult websites like Salesforce. Cons Not having a way to save data for contacts in case there is an accidental wipe which happened to us. Review Source KF L. Director Marketing and Advertising Used the software for: Less than 6 months ### "Programmable and Great Support" February 4, 2025 5.0 A very good start so far with the help of . Looking forward to do more. Pros Programmable. I can send out customised transactional emails to keep my base informed. While the process is not simple, reps from answered my questions whenever necessary. Cons None so far. The API is not simple, but it is what it is. Review Source HM Harish M. Manager Chemicals Used the software for: 6-12 months ### "Email Campaign" February 15, 2025 5.0 Excellent since couple of month we are using and we are happy and satisfied with service for email. Pros Sending Campaigns to our subscribers & number of Templets Cons Delivery reports and Overall happy to use with reports Review Source Shivam V. Founder and Marketer Internet Used the software for: I used a free trial ### "Best free email plan for small businesses" January 25, 2025 5.0 Pros It is easy to use. For me being an early stage startup founder with less financial resources it was great to use the free plan. I must say i researched the internet for best free plan in email marketing tools and nobody beats in this forte. Cons I am pleased with their industry standard and competitive strategy. Review Source CO Christian O. Marketing Law Practice Used the software for: Less than 6 months ### "Brevo has it all" May 24, 2025 5.0 All the features I need to run successful mail campaigns at a competitive price. I haven’t found a feature that is missing yet. Pros comes with all the options for drag & drop email builder, forms, automation, contact management, and list segmentation. Cons Wish there was an easier way to edit mobile version font styles. I also wish the Branding options were a bit more flexible to allow for multiple scenarios. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Policy limitations and pricing of Mailchimp was too high compared to similar products. Review Source EH Elaine H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Free Resource for Small Nonprofits and Businesses" February 6, 2025 5.0 My experience has been very positive and I would definitely recommend to any small business that needs something to get the started. Pros The free version of is easy to use and fully featured and much appreciated as a resource for a small nonprofit that hopes to grow into a paid version! Cons I initially had problems with the embedded logo link in the footer sending all mail to spam but I worked with their customer service team and got it working and now I have great deliverability. Alternatives considered [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/) Reason for choosing Brevo Better features than Zoho and better recommendations. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) We had to switch because of the cost of the renewal. Review Source HO Haroldo O. vendedor Retail Used the software for: 6-12 months ### "Ache Ofertas" November 18, 2025 4.0 Boa Pros Facilidade da plataforma Cons Os planos são muito confuso de entender. Diz ilimitado, porem não são. Review Source RA Rasmus A. Marketing manager Building Materials Used the software for: 6-12 months ### "Simple, fast and intuitive" September 26, 2024 5.0 I really appreciate the simplicity and ease of creating and sending campaigns. The intuitive design makes it incredibly straightforward to get a campaign up and running without any hassle. This smooth process allows me to focus more on crafting the right message rather than spending time on technical setup, which is a huge advantage. Pros I appreciate the simplicity of creating campaigns. The straightforward process allows me to quickly convey the message I need to get across. This efficiency helps save time and ensures that my campaigns are launched without unnecessary complications. Additionally, the reports provided are clear and easy to understand, which makes it simple to analyze performance and adjust strategies accordingly. Overall, the user-friendly approach and transparent reporting empower me to focus more on the core content of my campaigns rather than getting bogged down by technicalities. Cons It's not a unique problem for , but one thing I dislike is that the statistics for sent campaigns are not entirely accurate. This issue is common among all providers. While the platform itself is user-friendly, the inconsistency in data makes it difficult to fully trust the campaign performance metrics. It’s an industry-wide challenge, but it’s still something that affects the overall reliability of email marketing tools. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Their pricing model became too expensive. While the platform offers valuable features, the cost eventually outweighed the benefits for my needs. It made it harder to justify the expense, especially when comparing it to other alternatives that offer similar functionality at a more competitive price. Review Source DG Duane G. Founder Management Consulting Used the software for: Less than 6 months ### "Fast, Easy and Convenient" June 24, 2025 5.0 We are a business solutions company and we ended up signing up with their partner program. This is an indication that we loved how easy and fast everything was setup. Pros The ease of setup and the fast response time of the support team. Onboarding was quick and easy as well as the setting up of the campaigns. Cons If there is anything, there are not much styles or designs or customizations you can do on the email itself. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The ease of use, the functionality and the price Review Source MN Márton N. Owner Food & Beverages Used the software for: Less than 6 months ### "Fine application " February 28, 2025 5.0 It is easy to use, transparent, and best of all, it is value for money. Pros simple easy to use, very good value for money Cons no Hungarian translation, sometimes it takes longer to attach images Switched from [Tableau](https://www.capterra.com/p/208764/Tableau/) expensive and unmanageable, customer service is below par Review Source VR Verified Reviewer Estagiária Comercial Airlines/Aviation Used the software for: I used a free trial ### "Avaliação do Brevo: Uma ótima plataforma." September 10, 2025 5.0 Ótima, recomendei para os meus colegas do escritório, conversei com a própria empresa para tentar usarmos por aqui. :) Pros Facilidade de uso, o design da plataforma, a forma que se comunicam com os clientes (UX) e o suporte. Cons O gerenciamento de e-mail, algumas atualizações que são um pouco confusas e as configurações de ativar o e-mail demorei para achar rs Review Source HK Haris K. CEO E-Learning Used the software for: Less than 6 months ### "Brevo is great for growing businesses." December 19, 2024 5.0 I have enjoyed using the platform and it has really helped my business grow. Pros It is very easy to use and is efficient. It sends my emails quickly and it is simple to add and remove contacts. It is easy to unsubscribe from emails for recipients which is very beneficial. Cons The menu items are a bit confusing to navigate. There's a bit too many choices to pick from so its hard to find where to go. This is not that big of an issue though, it just takes a while for me to get to the page I want. A simpler interface could be better going forwards. Also it is a bit unclear on the differences between each payment plan. If this could be fixed so it is clear how many contacts you get per payment bracket then that would be great. Review Source JC José C. Gestor Comercial Information Technology and Services Used the software for: I used a free trial ### "Uma Solução Acessível para Email Marketing Profissional" December 19, 2025 5.0 é uma ferramenta simples e fiável para email marketing. O plano gratuito é útil, mas o limite de 300 envios diários exige planeamento para listas maiores. Pros Gostei da simplicidade da interface, da fiabilidade na entrega de emails e da generosidade do plano gratuito, mesmo sem funcionalidades avançadas. Cons No plano gratuito, a impossibilidade de mover contactos entre listas e o limite de 300 emails por dia dificultam campanhas com mais destinatários. Review Source WO Willi O. Heilpraktiker für Psychotherapie Health, Wellness and Fitness Used the software for: I used a free trial ### "Gutes Angebot zu gutem Preis" July 22, 2025 5.0 Im Großen und Ganzen erschließt sich die -Seite gut und intuitiv. Das Upgrade ist leicht durchzuführen. Pros Komplexes Angebot zu einem überschaubaren Preis. Die Kosten orientieren sich an dem, was ich brauch und nutze. Cons "Kontakte" erschließt sich mir nicht intuitiv. "Vorhanden in einer Liste" mit "und" und "oder" hatte ich nicht verstanden. Das hat mich bei Löschen von Kontakten ca. 80 Kotaktdaten gekostet, weil sie auch aus den anderen Listen gelöscht wurden. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Getresponse war mir zu teuer, da ich nur ein Teil des Angebots genutzt habe. Review Source HNF Hubert Neil F. Associate Financial Services Used the software for: Less than 6 months ### "Positive review of Brevo" February 5, 2025 5.0 Amazing, it has streamlined and simplified my email campaigns. Pros Simplicity of the whole platform, very easy to use, crisp features. Excellent platform for email marketing . Cons Improvement required in template creation features Switched from [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Ease of use, simplicity, and higher success rate in . KPI's reports can be formed easily through brevo. Bigin was very difficult to use. Review Source AH Ahliman H. Full-Stack Developer Internet Used the software for: 2+ years ### "Best SMTP service ever" September 27, 2024 5.0 I've been using for a very long time, even before they changed their name (Sendinblue). I’ve tried many other similar services, but every time I faced technical issues (emails not sending, etc.), and more importantly, the services either stopped offering premium accounts or simply reduced their limits. Brevo is one of the only ones that respects its users. Plus, its integration is super easy, whether it’s on WordPress or a regular website. Pros is one of the only providers offering free SMTP with a generous limit! With a free account, you can do a lot of things. I've never had any issues with Brevo, and I say Bravo to them for never changing their pricing for free users. Cons I find it a shame that you can't have a single account to manage multiple sites. I would've liked it to be a bit like Cloudflare, where you have one account and can add as many sites as you want, and go premium either for all the sites or per site. Because right now, I have to create a separate account for each site, and it’s not practical. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) For pricing and limitation reasons. Also I like 's interface Review Source JO Johan O. CMO Health, Wellness and Fitness Used the software for: 1-2 years ### "Best marketing automation" February 4, 2025 5.0 Great, I’ve used it for years and switched from MailChimp Pros It’s comprehensive functionalities, compliance focus, possible integrations and generous free tier Cons New automation editor is a bit buggy and freezes. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Better at automation and integration of other platforms Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp was not GDPR compliant and thus not an option anymore Review Source AN Amanda N. Office Manager Construction Used the software for: 1-2 years ### "Excellent software " June 27, 2025 5.0 Pros Love the abilities to send bulk emails with a custom design! Especially with our branded logo and our information so customers can reach us. Cons I dont like that the "schedule later" button runs off of Paris time. I can never figure out the time im going to send it and i dont know how to change it. Review Source RJ Rodrigo J. Director Financial Services Used the software for: Less than 6 months ### "All be right back to use" March 13, 2025 5.0 The platform is very intuitive; all variations of inputs for campaigns and emails were very well presented and easy to use, highly intuitive. Pros its fantastic plataform. Easy to use and complete function. Very easy to use. Cons The function creat campaim. All templates is very easy to use and format and edition usefull. Review Source DD Darquiana D. Gerente Comercial e Relacionamento Management Consulting Used the software for: Less than 6 months ### "Cliente satisfeita" December 5, 2024 5.0 E uma plataforma de fácil entendimento, e o suporte responde rapido mesmo sendo por email Pros Estou usando a plataforma ha alguns dia.. Ja ativei 2 campanhas. O que mais tem me agradado: A parte gerencial. os relatorios .São otimo e em tempo real suporte do \[conteúdo sensível escondido\] claro, direto e bem direcional Cons A parte de upgrade nao tem liberação para boleto. E não poder falar com vcs via whatssapp. Deixo a sugestão de videos de formatação da plataforma ira agilizar muito a utilização Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) acesso rapido ,e modulo gratis muito eficiente, o que me direcionou para modulo pago Review Source BK Bibor K. CEO Marketing and Advertising Used the software for: 2+ years ### "Great, needs to proceed as such in the future" October 3, 2024 5.0 Generally very positive. I'd like to see the ecommerce section functionality expanded more. Pros The newsletter editor, and the UI in general is clean and functional. If there are implemented features, they are usually comprehensive. Cons I'm not exactly sure if follows the needs of us, its users, when introducing new features. There are more e-mail oriented features that would be welcome. For example, darkmode e-mail client management. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Awful editor and the way they charge per user. Honestly, at the time, it was the only one that fully supported Shopware. We switched from shopware in the meantime, but is now the best. Review Source KM Kim M. Owner Arts and Crafts Used the software for: Less than 6 months ### "Brevo for a small business" April 13, 2025 4.0 Overall, it's been a relatively easy process. I haven't taken too much time to watch the tutorials and get more in detail. I'm just using it for relatively simple sending of a monthly newsletter. Pros My business is small, so the fact that I can send emails to my small client list and it's free. Cons I haven't really found anything I don't really like about for the moment Alternatives considered [Clipchamp](https://www.capterra.com/p/202357/Clipchamp/) Reason for choosing Brevo recommended by someone during a seminar I watched Review Source NV Natalia V. Marketing Manager Computer Software Used the software for: Less than 6 months ### "Brevo fits us" March 10, 2025 5.0 Excellent, fits just well our necessities, I love the analytics and the support. Pros The support is one of the best things that has, it is immidiately adn super effective. Cons Nothing, I believe fits just well our necessities Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because I needed to charge all my data base without being charged extra, just for having them there until I decided to send something eventhough I didn't sent anything. They charge extra just for my contacts be there. Review Source BM Bruno M. Secretário Regional da Comunicação Non-Profit Organization Management Used the software for: Less than 6 months ### "1st campaign" March 18, 2025 4.0 My experience is not yet complete, as I have only run the first campaign, but I really liked it. Pros The usability of the program, flexibility, templates Cons The cost, the limits, considering that I belong to a non-profit organization, there should be a discount or something similar that could support and assist our work. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) It was the end of the platform that made me look for a new one. Review Source SP SNEH P. Researcher, editor Research Used the software for: I used a free trial ### "My experience with brevo" November 27, 2024 5.0 Over all good experience with what's app integration and meeting feature it's pretty unique and not everyone provides this features. Pros 's meeting feature, and quick setup time Cons The embedded form not much customisation available and no popup form. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) User-friendly interface, easy to deploy, and more features Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.