# Page 31 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 31 - Reviews of Brevo ## Showing most helpful reviews Showing 751-775 of 3471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AO Alison O. Director Entertainment Used the software for: Less than 6 months ### "Impressive and sleek bulk email service" June 23, 2025 5.0 I'm really happy with so far, and am glad I found the company. I haven't even tapped into the full potential yet, and I'm looking forward to exploring more. Pros The emails look good! They're sleek and well designed and there isn't a lot of extra logo junk at the bottom! Cons It took me a while to figure out how it all works, but once I got it, it really clicked and it isn't too difficult. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I like the way it looks better than the competitors. It was really important to me to have a very streamlined aesthetic without too much extra text at the bottom. Review Source GK Georgi K. Sales Manager Hospital & Health Care Used the software for: 2+ years ### "Fair price and features with potential for more" December 17, 2024 4.0 Our overall experience is very good and we will continue using . Pros Good price and relatively easy to use with logical interface. Cons No email campaign automation and lacking AI features. Conversion tracking should be easier. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Price and ease of use to match our business needs. Review Source VR Vivek R. Division manager Events Services Used the software for: 2+ years ### "reshaping the email marketing with a glow!!" November 14, 2024 5.0 Pros The overall UX is very good and smooth as well. Cons The help articles are very difficult to understand. Also, the Customer support seems little off while dealing with complex issues Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Specifically, because of the dashboard management which was very tricky Review Source FK Frank K. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Best crm ever." April 6, 2025 5.0 All in one system. For my company I feel lile I have controle. Pros Crm, email and campaigns that I can do automations with, save me alot of time and most of it are free. Cons All good, I dont have nothing to add here. Review Source VD Vanja D. ICT Coordinator Education Management Used the software for: 1-2 years ### "Brevo is the best" March 17, 2025 5.0 Ease of use and the ability to link the chat option to the page. Pros The fact that you don't charge by the number of contacts in your lists. Cons inability to top up credit for sending emails if the limit is exceeded Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of amount of email contact we don't use often Review Source KN Kamil N. CEO Publishing Used the software for: 2+ years ### "Few years user" December 16, 2024 5.0 I am happy with and I will continue to use it. I've been using multiple services like this before and this is the best one. I am using it for a few years now. Pros How simple it is to use it and how good it looks at the end. Cons To be honest, the prices for the bigger quantity of emails, could be a little lower. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Not easy to use and had some problem with connecting everything. Review Source TF Tommaso F. Sales leader Food & Beverages Used the software for: 1-2 years ### "The little big tool" November 9, 2024 5.0 Because of the kind of activity I perform with , I use the tool occasionally, but I don't need to be back to big tutorials since the tool is very intuitive. I need to better understand the use of the Contacts and how to fully leverage the mailing system (including the instant messaging part). Pros An easy yet powerful tool; the free version provides a full range of tools that are very useful and reliable. Easy of use is another big plus. Cons Of course the limitations of the free version affect my day-by-day, but nothing that cannot be handled. The building of Newsletters is not always straightforward because of the limitation of the graphic design tool, but that's acceptable. A better use of AI would probably be another plus. Alternatives considered [Sender](https://www.capterra.com/p/139770/SENDER/) Reason for choosing Brevo I found it more appropriate for our needs, in particular what I could do with the free version. Review Source JG Jayant G. Financial Consultant Insurance Used the software for: Less than 6 months ### "Excellent Sales Tool" February 4, 2025 5.0 It’s been good. I like how there are multiple tools covering all aspects of the sales process, allowing me to really tailor the experience for my customers. Especially useful are the short articles with tips on what to do and not to do. Pros I like how I can organise my contacts systematically. Before I was just using an excel sheet, so this is a real upgrade. Cons Not much! I’ve only just begun using it. Though I do wish it was easier to use on iPad, or even better - if there was an iPad app for it. Review Source VR Verified Reviewer Responsable technico-commerciale Internet Used the software for: 2+ years ### "Outil complet pour la gestion des compagnes mailing." January 7, 2025 4.0 Pros Sa simplicité d'utilisation et ses rapports. Cons Franchement, je n'ai pas de reproches a ce logiciel. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pour les rapports qui sont plus complets dans Review Source AJ Alex J. Mortgage Broker Real Estate Used the software for: Less than 6 months ### "Brevo Review " April 2, 2025 5.0 But I love and they adding more feature for my marketing Pros I like the campaign system is easy and simple to use it. Cons To subscribe to the sms it takes a longtime Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price was too high with mailchimp so I got to use . Brevo is really user friendly and the price is really. Review Source LS Luke S. Marketing and Web Admin Automotive Used the software for: Less than 6 months ### "Great Support" March 11, 2025 4.0 So far the support team have been great. The platform is easy to use. Pros The speed of customer support getting back to me and the many ways to contact them. Cons If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They kept increasing the price every year. Review Source GS Gaurav S. Co-Founder Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Email marketing tool. Needs more work. " February 24, 2025 5.0 It has been great. But the cost could be lower. Pros The integration with Shopify is advantageous for creating email lists. Cons They deactivate your account if interactions within the email are low. Review Source JD Julian D. Sales shop assistant Arts and Crafts Used the software for: 1-2 years ### "Great for small business." December 17, 2024 5.0 Its been good. Just a few issues with email address verifications compliance. Pros Easy to use and saves all Campaign content so can keep template. Cons Cant move text/image boxes to anywhere on the template. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) To complex for small businesses as we only need to send marketing and Newsletter information Review Source EB Elaine B. Communications Committee Chairperson Sports Used the software for: Less than 6 months ### "Email marketing made simple" February 23, 2025 5.0 Previous experience with other online services made the switch easy. The email generator interface is really simple and easy to figure out. Pros Honestly? The price is what our small non profit organization needs. Support was good with responses within 24-48 hours. Cons Not sure if this capability exists, but the ability to isolate recipients that do not engage so they can be manually removed. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Cost annually was less than half. Provided all our needs. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost. We are a non profit organization. Bravo was less than half the cost. Allows us to keep our members informed in a professional way. Review Source TSB Tajinder Singh B. Proprietor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Good to work with..." June 13, 2025 5.0 Overall an excellent experience with creation of campaign and sending bulk e-mails in just few steps. Pros Bulk e-mailing, email campaign delivery analysis, copy - paste in the contacts creation process and easy to understand interface. Cons creation of contact list is slightly tedious since we can't make changes / deletions etc in the already created contact list Review Source KV Karthik V. Co-Founder Information Technology and Services Used the software for: I used a free trial ### "Brevo is my go to tool for Email Marketing" April 6, 2025 5.0 Pros Easy Interface & awesome features. comes handy and it gives users the best interfaces to manage thinsg easy. Cons Customization of the Email Templates can be better. Review Source FS Felipe S. ANALISTA DE MARKETING Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Estou amando o Brevo no meu dia a dia" December 12, 2025 5.0 Experiencia muito positiva. Recomento bastante a todos os meus colegas do marketing pois é uma ferramenta muito poderosa e facil de usar. Diferente dos demais que conheci na internet. Pros O está me ajudando de forma pratica e dinâmica a alcançar mais clientes através do marketing de campanha. Cons O que menos gostei, foi em relação a ter que comprar créditos no aplicativo para mandar whatsapp aos contatos Review Source OT Ojo T. Copywriter, Mobile and Web developer, Data analyst Marketing and Advertising Used the software for: I used a free trial ### "My First Email Campaign" September 16, 2024 5.0 I ran my first “bulk” email campaign with and had a 10% open rate, no clicks but just the fact that I get real time info on how well my campaign was going and it was positiveish, It put a BIG SMILE on my face. Pros The UI is very intuitive. Usually, before I use any Saas platform, I watch a short YouTube video on how to do use the basic features just to get an idea of the tool. I did so for but for , I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a mailing service that allows at least 300 emails per day) - this feature, is the number one reason I’m sticking with Brevo as I cannot afford a paid service YET. The UI is great, so far I’ve only used the email campaign feature and the list importing, segmenting and exporting features but so far it’s an awesome app to use… I just know I’ll be sticking with it for a long while Cons When I tried exporting a contact list I had fine tuned, it didn’t inform me it would be send the link to the exported CSV to my email… I thought maybe there was an error and I kept exporting and exporting until I randomly checked my email and saw my inbox “spammed” with messages - This was partly my fault for not receiving notifications on the email too(I had to put on notifications for my mail on my iPhone immediately after… apart from this slight error I had with Brevo, no other problems Review Source LF Luciana F. Owner e CEO Human Resources Used the software for: I used a free trial ### "Plataforma completa. Tudo em um só lugar." February 12, 2025 4.0 Uma plataforma completa, embora com as limitações em alguns relatórios e filtros, mas tem sido uma boa experiência. Pros Uma plataforma completa, embora com as limitações em alguns relatórios e filtros. Cons Todas funções em um só lugar e custo acessível Review Source Cristian A. Program Lead Venture Capital & Private Equity Used the software for: Less than 6 months ### "Still figuring out things but definitely it's worth trying for basic/ medium needs" October 10, 2024 4.0 I am still giving a chance and try not to lose hope in migrating form hubspot to . Let's see, overall = I still have hopes Pros Flexibility of adjusting the database to my need (attributes) and a good UI Cons The ambiguity of how contacts and companies are linked and how to combine different needs of linking multiple entries to one entry and so on. I had some issues while uploading the file with companies. No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't). All in all some things can be improved in managing data and combining data. I am new to so I might find some other suggestions. Stay tunned:) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) is cheaper and so far more flexible Review Source sS sanchit S. BDM Marketing and Advertising Used the software for: Less than 6 months ### "amazing platform" June 3, 2025 5.0 it has been a great experience and its easy to use platform. I believe it's a really useful tool for. a business Pros convenient of using the platform. it is really simple for the person who is using it for the first time to understand. Cons daily limit of 300 emails. If I had more options I could have gotten better results to make sure before buying the paid subscription Review Source BP Björn P. Cassier Entertainment Used the software for: Less than 6 months ### "JazzIVäxjö" February 20, 2025 5.0 I have used some similar sites stuck to because it was easy to update. Pros The ease of updating the content and designing the ads. I only use it for marketing our gig. Cons That the site is not in Swedish because I am an older person who is not very good at English. Review Source SC Suchity C. Content creator Entertainment Used the software for: Less than 6 months ### "Brevo - the best option for content creators " May 27, 2025 5.0 made my work easy. All my contacts were easily exported and it’s super easy to manage contacts. Pros As a content creator I use to send newsletters to my viewers and it was so easy to create design of newsletter in Brevo. Cons If there was an option of importing other newsletter designs it would have been great. It would have helped me to be more creative. Review Source MB Marit B. Freelance Marketeer Retail Used the software for: Less than 6 months ### "Great sytem" July 7, 2025 5.0 Very good, easy to use. I like the program. Lot of explanations on all topics. Not expensive, I will keep on using it. Pros Very easy to use system and very good price compared to other similar companies. Lot of options to use in one newsletter. Cons No option to work on images in the system itself. I only used it for one newsletter, so no others cons find yet. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp way more expensive. More or less same program. Review Source DP Dean P. Director Music Used the software for: I used a free trial ### "Outstanding value for money " July 24, 2025 5.0 Pros was really easy to use to create our mail outs. Their customer support is amazing. Great value for money. Cons There wasn’t anything that I disliked about . Brevo is a really easy way of mail outs. Would highly recommended Brevo. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.