# Page 46 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Brevo the right Marketing Automation solution for you? Explore 3466 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3466)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 46 - Reviews of Brevo

## Showing most helpful reviews

Showing 1126-1150 of 3466 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LP

Lara P.  
Impiegata  
Information Services  
Used the software for: 1-2 years

### "Una buona soluzione per l'invio di newsletter"

October 31, 2024

4.0

Pros

Da anni utilizziamo il servizio (ex Sendinblue) per inviare newsletter e comunicazioni alla nostra clientela. Il servizio è semplice ed intuitivo e le mailing list sempre aggiornate.

Cons

Non ho particolari disservizi da segnalare. Il customer care risponde in modo puntuale e veloce quando occorre.

Review Source

WA

Wilian A.  
Vendedor  
Broadcast Media  
Used the software for: I used a free trial

### "Muito bom, site perfeito"

October 7, 2024

5.0

Estou conhecendo a plataforma e melhorando minhas vendas.

Pros

É muito simples de configurar e extremamente util.

Cons

Nada amei tudo, o site é simplesmente perfeito.

Review Source

NM

Neil M.  
Writer  
E-Learning  
Used the software for: 2+ years

### "The most generous free plan among the options I researched"

September 24, 2024

5.0

Very satisfied. I would recommend to others looking for a mailing plan with great free features.

Pros

Generous free package. The automations are great as well. The support is also great, even on the free plan.

Cons

It took me a little bit of time to figure out all the features. The feature set is quite advanced, so there is a little bit of a learning curve if one wants to use advanced features.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

I wanted something different with a generous free plan.

Review Source

VR

Verified Reviewer  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Stay away from Brevo"

September 22, 2024

1.0

Don’t waste your $ here. There are plenty of cheaper and more powerful CRMs out there.

Pros

After my initial set up which was smooth I had no good experiences.

Cons

The customer service was so bad. It was like I didn’t exist.

Review Source

MY

Muhammet Y.  
Truva Ajans  
Graphic Design  
Used the software for: Less than 6 months

### "My opinion about Brevo!"

October 24, 2024

5.0

I've reached hundreds of subscribers free and sent my e-mails to them. As a small company the process went very clean and nice.

Pros

User friendly UI, fast response by support, free to use if you are a small company or a start-up and easy-to-use mail template creating tool.

Cons

Sometimes getting bugs when I import templates from HTML codes.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because of late response from the Support Team

Review Source

AM

Ari M.  
All around man, D.Sc.  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "An application that delivers"

September 8, 2024

5.0

80% of my time (I've weeks) before production has gone to finding and testing an integration from Paid Memberships Pro that works. Companies with resources can pay and have professional people to set things right on no time, but non profit organizations are a different story. These problems are actually outside , but they may affect on the choice of a mailing client. I did try a few alternative solutions.

Pros

It's a versatile product and it really works. The help functions are excellent. For the user experience, everything related to the templates is very central, although I understand that thinking about the complex application as a whole, they are just one small feature.

Cons

For an inexperienced user, there is something unintuitive in the logic of sending emails. I had to go back and forth to find the correct settings. It's probably related to the separation of building templates and sending the actual emails.

Alternatives considered

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

MailPoet was difficult to set up and from a user point the templates were clumsy. MailChimp sounded expensive.

Review Source

BS

Beatricia S.  
Sales Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Impressive email campaign management tool"

July 31, 2024

5.0

With , we can quickly and easily create and send polished emails to large groups of recipients. It's fantastic to be able to sort the contact list by different criteria so you can send emails to the right people. It has other cool features that we don't use right now, but they're there. I can easily leverage communications across numerous channels by sharing your content on social media platforms like Facebook, LinkedIn, Twitter, etc. In addition to marketing and constituent communications, we use it for all other forms of email outreach.

Pros

The ability to examine contact-specific metrics from email campaigns, such as who opened the email, who didn't, who clicked on the link, etc., is one of my favorite features of this platform. I can also see how well your campaign is doing because it automatically tracks its results. When it comes to email templates, you have a lot of choices. I like how easy it is to change the layout, color scheme, fonts and backgrounds. The interface is intuitive, and your work is saved in its current state if you need to pause in the middle of the process.

Cons

Creating an email may require some graphic design skills. Sometimes it's more trouble than it's worth to drag and drop a bunch of images into the template. The mobile responsiveness is amazing, but there is room for improvement.

Review Source

CS

Cainã S.  
Gerente de Customer Experience  
Real Estate  
Used the software for: 6-12 months

### "Vale a pena contratar"

October 1, 2024

5.0

Muito boa, gostei da experiencia e recomendo a contratação. Faltou um onboarding sobre todas as features

Pros

Import de dados Volocidade Reports e dashboards

Cons

Preço apesar de ser bom, acho que poderia ter plano específico para emails Automações

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Preço, a antiga ferramenta era bem mais cara

Review Source

CB

Cris B.  
Publisher  
Information Services  
Used the software for: Less than 6 months

### "Ótima plataforma"

October 7, 2024

5.0

excelente até o momento, pretendo contratar

Pros

plataforma intuitiva, eficiente e preço excelente

Cons

poucos templates para as campanhas e falta informação em produtos como web push, que deveria ter uma breve descrição de como iniciar

Switched from

[RD Station](https://www.capterra.com/p/180098/RD-Station/)

era muito caro o RD, um preço realmente absurdo no BR

Review Source

CC

Chris C.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Better than constant! "

December 2, 2024

5.0

My overall experience with Bravo has been great so far, I love the easy to use features and AI set up. I am unsure about how I feel about the buying of "credits"

Pros

Pros about Bravo, very easy to use and learn. The AI writing features.

Cons

Wish there was an automatic AI layout designer

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Pricing was too expensive, they raised pricing.

Review Source

TG

TJ G.  
Independent Certified Optavia Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great platform! "

January 27, 2025

5.0

Great quality and beautiful emails. I haven't used all of the tools yet.

Pros

It's instructions. I am not techy! I feel like I will really love it as I embrace them. I am just studying out!

Cons

Lol It can be a little over my head. But that is me. It is very simple to navigate.

Review Source

IP

Ignacio P.  
General Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Simple but powerfull"

September 30, 2024

5.0

I have limited time, so I appreciate that you can learn how to use it and generate a mailing in a short time. I also have it integrated with my site, which makes it even easier to use. It has everything I need.

Pros

simple, it has several tools to simplify automation and mailing.

Cons

I have a strong focus on speed on my wordpress site, so I don't use the plugin but another integration via api as I find it a bit slow and complex,

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

better prices and simpler to use. Best value for price.

Review Source

IA

Iulian A.  
Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Thank you for your services and problem solving"

February 19, 2025

5.0

I’ve send the e-mails very fast, I received the report of the campaign, and you helped me with my issue so fast.

Pros

Fast response and client orientated, very good.

Cons

Nothing was to dislike. I like everything.

Review Source

KK

Karri K.  
CEO  
Design  
Used the software for: I used a free trial

### "Great customer service"

September 29, 2024

5.0

Generally, is very nice to use and the responsive customer service makes it ideal for beginners.

Pros

The customer service is very receptive and they help also with "stupid" questions.

Cons

My account was first suspended which felt little bit weird.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

I read reviews about mailchimp which were not so admiring and decided to try . Also the pricing is quite transparent.

Review Source

LM

Lorenzo M.  
Owner  
Computer Software  
Used the software for: I used a free trial

### "Good for starters"

October 29, 2024

4.0

Pros

This software has many features on the free plan, I like the phone feature

Cons

It asks too many personal data in order to function

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

offered more features on the free plan

Review Source

JH

Jagadeesh H.  
Web Developer  
Events Services  
Used the software for: Less than 6 months

### "Having good Set of Rules"

December 13, 2024

5.0

Pros

Having good Set of Rules to improve good email delivery, and Good Support assistance.

Cons

Blocking the entire account when bounce happen for one campagain.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Not getting much Open rate. and Good Click rate.

Review Source

PH

Panos H.  
CEO  
Import and Export  
Used the software for: 6-12 months

### "ManaGi Brevo Review"

September 27, 2024

5.0

Pros

Ease of campaign creation and automations

Cons

There is really nothing we do not like about

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Pricing and ease of use and campaign creation

Review Source

LK

Louis K.  
Owner  
Consumer Electronics  
Used the software for: Less than 6 months

### "Seems fine"

September 16, 2024

4.0

Fine at this stage, but only time will tell.

Pros

Volume allowed for my account, three times more than another ESP.

Cons

Answering reviews within days of commencement.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Volumes, I once exceed the maximum and my messages didn't go out till the end of the month.

Review Source

EG

Edmond G.  
CEO  
Market Research  
Used the software for: Less than 6 months

### "Best digital marketing platform."

November 23, 2024

4.0

My overall expérience with is perfect .

Pros

The platform is simple and intuitive to use. It facilitates the management of our email and SMS mailings, as well as campaign planning. The customer support is top-notch.

Cons

Acces to certain functions is limited .

Review Source

GJ

Gbolahan J.  
Digital marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "Fast customer service "

January 27, 2025

4.0

Had issues trying to signup and contacted the customer service, it was fast, smooth and effective

Pros

The customer service and how easy the platform is to use

Cons

Can’t seem to figure the signup out as a newbie

Review Source

AJ

Arpan J.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Awesome Email Marketing Tool"

September 18, 2024

5.0

I’ve had a good experience with . It’s affordable and packed with features that work well for small businesses. Just wish the support was a bit faster!

Pros

I really like how easy is to use! The drag-and-drop email builder and customizable templates make creating campaigns a breeze. Plus, the automation features are super handy for setting up welcome emails and follow-ups

Cons

On the downside, the analytics could be better especially if you’re on a lower plan. Also, getting quick support can be tricky sometimes.

Review Source

DF

Daniel F.  
Owner  
Writing and Editing  
Used the software for: 6-12 months

### "Easy to use and complete"

August 21, 2024

5.0

So far so good. I've tried other services and I had some frustrations that I didn't have with .

Pros

I think is easy to use and it's also complete. I can easily create and schedule my emails and I think the free version is great for small businesses. The paid versions have a fair price.

Cons

It doesn't have an app and it's terrible on the phone browser, so I can only use it with a desktop. Sometimes I want to write and prepare some campaigns while using my phone, but it's impossible.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too expensive and they reduced the features of the free version. It's definitely not good for small business anymore.

Review Source

ER

Ellen R.  
Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Email Marketing Made Easy"

September 24, 2024

5.0

Pros

is really easy to use, from automations to email campaigns. It's the best email marketing tool we've used.

Cons

It would be good to do some more custom things in campaigns.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

It was becoming increasingly difficult to use.

Review Source

NB

Natasa B.  
Marketing Manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Good customer service"

February 14, 2025

3.0

But customer service was really helpful, and were replying very fast.

Pros

Starting using Bevo was easy from importing contacts to designing.

Cons

A little hard on rules, fast on suspension.

Review Source

ML

Michel L.  
Country manager  
Hospitality  
Used the software for: 6-12 months

### "Best tool for me"

October 16, 2024

5.0

Exceptional really I am more than satisfied

Pros

Complete tool to do marketing automation with a lot of functionalities and easy to use. I have tested many tools but this one is from far the best.

Cons

Could do with more templates but I see they are adding more with time.

Review Source

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