# Page 59 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 59 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 59 - Reviews of Brevo ## Showing most helpful reviews Showing 1451-1475 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GP George P. Founder Computer Software Used the software for: 6-12 months ### "Brevo is flexible, usable, complete - everything we needed in a tool." November 28, 2023 5.0 Pros It's so simple to use. Even if you're not a marketer or particularly tech literate, the layout and design of the platform is excellent and nothing feels off limits or too technical. We are relatively new to email marketing and it doesn't feel you need loads of previous experience to get going to take advantage of the great feature set. It is also extremely flexible, you can pay for the bits you need and the contacts you use without feeling like you're not taking advantage of features that are not relevant. It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo. It is by no means just an email marketing tool either, it has a complete feature set that gives you everything you could possibly need when you need it. Cons I guess the only thing I would change/add is more templates for email. It does a great job of giving you basic layouts and letting you build your own library, but the it would be great to introduce a template marketplace like has been done with Webflow. I would probably pay for templates as I am no designer. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Brevo It felt better to use and was a lot less complex. The others over complicated the way users were added, their APIs were not great and usually only available if you paid for the top plans, and we needed to get started slowly before fully committing. Switched from [Bento](https://www.capterra.com/p/209927/Bento/)[Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/) Mainly the cost and what you got for the price. Bento was nowhere near as complete and was more expensive. Review Source Jordi L. CEO Information Technology and Services Used the software for: 2+ years ### "Great tool to send our marketing campaigns." January 12, 2024 5.0 We're happy using Brevo, we've been using it for more than two years, and for us it's a must-have tool. Basically we use three functions: sending marketing campaigns that are generated in our system and sent via API; the synchronization of clients and users that is also synchronized via API; and finally the use of transactional emails, all emails sent from our website are monitored with Brevo. Pros It's easy to use, very intuitive, and with a good looking interface. We've contacted with the support team a couple of times and they gave us a quick answer and solution in both cases. Cons Recently the price has increased, and some functions that where in our plan are no longer available. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) At the beginning, we had many email addresses and we sent only a few emails per month. Mailchimp made us pay for the number of email addresses stored, and we wanted to pay for the number of email sent, regardless the number of addresses. Review Source Monica M. Dott.ssa Information Technology and Services Used the software for: 1-2 years ### "Now is really a valuable product!" July 6, 2023 5.0 My experience with this product is very positive. I often used it in pair with woocommerce stores. Pros I like the fact that they did their best to be really competitive on the market. Their plans offers a LOT for less, comparing with other email marketing services. Also, Brevo remains a very user friendly platform and a good product for any user level. Cons the only thing i don't like very much is that the form builder does not offer the possibility of disposing every input field like a grid, or disposing via rows\\column system, and only stacks elements. This means that for more complex forms, one need a lot of space. Also, if a user is not that expert in using css, is hard to really customize it. Review Source JS Jolie S. Marketing coordinator Information Technology and Services Used the software for: 1-2 years ### "Great and easy to use to level up your marketing campaigns" April 11, 2023 4.0 I have a lot of contacts but I didn't have the way to be in touch with all of them at the same time, sendinblue has been the smartest way to let them know that our company cares about them in all time. Pros Sendinblue has a lot of features that makes easier you marketing campaigns creation, it is no a simple email marketing software, you can also create landing pages by darg and drop in easy way, also make WhatsApp marketing and marketing automation. All you need for lead nurturing, the best part is that you can tranck your all campagns. Cons I would like to be able to create more than 5 landing pages for the same price. I have no enough budget to buy more landing pages. I also would like to find a way to lead scoring the links or data base. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing Brevo I saw some videos about how to create marketing automation, landing pages and how to track them and i realized that it was pretty easy. on sendinblue Review Source ULFN Ugochukwu L Fred N. Founder Marketing and Advertising Used the software for: 2+ years ### "Brevo: Is it worth the Investment or No" November 14, 2023 5.0 Well in summary, Brevo, formerly known as Sendinblue, presents a compelling solution for businesses that are in dire need of versatile marketing automation and an email marketing platform. I'm also one of the owners of a business in need of this service. With its user-friendly interface, robust automation capabilities, and competitive pricing, Brevo seamlessly caters to a broad spectrum of users. Despite the minor drawbacks that I mentioned earlier, Brevo's strengths make it a strong contender in the market, especially for organizations looking for an affordable and feature-rich marketing solution. If you ask me, Brevo is a well-rounded platform that maintains a balance between functionality and accessibility. This makes it a solid choice for businesses aiming to elevate their digital marketing efforts. Pros User-Friendly Interface: First of all, I love the simplicity of the design of the new user-friendly and intuitive Brevo interface; particularly the light-green feel of the Homepage and dashboard. Another striking thing there is their deliberate use of abundant white spaces; this does not only make the platform appear super-classy but it also makes it very easy for both beginners and experienced marketers alike to easily understand the system and make proper use of it. The drag-and-drop editor simplifies the process of creating engaging email campaigns without requiring extensive technical skills. Email Deliverability: One of Brevo's standout features is its robust email deliverability- anyone who uses the platform can attest to this. I've been using Brevo for over 3 years now (from when it was still known as Sendinblue). The platform employs advanced algorithms to optimize email delivery, minimizing the chances of messages ending up in spam folders (provided you use a custom email eg info@yourwebsitedotcom, and also verify you domain). This is crucial for ensuring that your messages reach the intended audience. Automation Capabilities: Brevo excels in automation, when it comes to automation, I give it to them. The system allows you to set up workflows for various scenarios. From welcome sequences to abandoned cart reminders, the automation features enable businesses to streamline their marketing processes and engage with customers at the right time. What's more interesting is the fact that even if you don't know how to use Brevo and need a little help, you can access training videos on Brevo's YouTube channel to help you get started. Affordability: The platform's pricing structure is competitive, especially for small to medium-sized businesses. Brevo also offers a free plan with basic features and affordable paid plans that scale with the user's needs even though that amount (Starter $25, Business $65, and BrevoPlus placed at custom price) is still a bit on the high side for some of us in Africa due to exchange, inflation and a whole lot of other pressing factors. This makes it an attractive option for budget-conscious organizations (especially those in the big 5). Comprehensive Marketing Suite: Brevo is not limited to just email marketing; it's a comprehensive marketing suite with an array of marketing tools. Users can leverage features such as: - SMS marketing - Chat - & CRM integration, creating a unified platform for managing various aspects of their marketing strategy. Analytics and Reporting: The platform also provides detailed analytics and reporting tools, offering insights into the performance of email campaigns. Users can track key metrics in real-time, such as open rates, click-through rates, and conversion rates, enabling data-driven decision-making. Cons Learning Curve for Advanced Features: It is true that Brevo is user-friendly, however, mastering its more advanced features may take some time (this is the reason I'll advise avy new user to get some help from their YouTube channel. Users looking to harness the full potential of the platform may need to invest additional effort in learning and experimentation. Limited Design Flexibility: Although the drag-and-drop editor is very convenient, some super-creative users might find the design flexibility limiting. Customizing templates beyond the provided options may require HTML/CSS knowledge, which could be a drawback for those without coding expertise. Contact Management Complexity: Managing contacts and segmentation could be more streamlined. Some users may find the contact management interface less intuitive compared to other platforms, especially when dealing with larger contact lists. Template Selection: While Brevo offers a variety of templates, the selection might not be as extensive as some other competitors. Users who are keen on getting some highly specialized or niche templates may find themselves needing to create custom designs; this is exactly what I do any time I want to create a campaign. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I needed something new. I started using Mailchimp in 2015. I felt I needed to explore other beautiful options, so one day while I was browsing on Google, I could see across the platform Review Source NC Nestor C. Gerente IT Marketing and Advertising Used the software for: 2+ years ### "Envía campañas maravillosas de marketing por correo" November 28, 2022 5.0 La experiencia ha sido muy buena. Es una plataforma muy fácil de usar y no se requiere de una persona con conocimientos técnicos para poder usarla. Eso si, si se quiere sacar el máximo provecho hay que ser bastante creativos y conocerla por completo. Pros Sendinblue es una herramienta muy fácil de utilizar y cuenta con todas las herramientas necesarias para hacer campañas de mail marketing de calidad. El precio es muy accesible en comparación de otras alternativas del mercado. Tiene un constructor de correos muy fácil de utilizar, crea formularios fácilmente y se integra a plataformas como Wordpress de manera muy sencilla. Cons Realmente es una plataforma muy completa. Tal vez la única contra, aunque hace parte del negocio, es que el plan gratuito es bastante limitado. Si se quieren funcionalidades como la automatización o transaccionalidad de correos es necesario pasar a un plan de pago. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source AD Antoinette D. Sr Executive Assistant Management Consulting Used the software for: 2+ years ### "Sendinblue is a keeper." May 1, 2023 5.0 My overall experience with Sendinblue has been reliable and I can count on it to do what I requested. Pros The feature that impacted me most was the analytics and drop-in feature. After sending my emails, I would run to the analytics to see if my open rates increased. And it did, depending on the topics of interest. Cons I don't have anything negative to say about this software because I truly enjoy it. I initially started using the free version of this software and surprised to know I could send a large volume of emails for free. This is how I became a loyal user of it, so technically there's nothing negative I have to say, just grateful. Review Source MG Mentor G. Operatore Sociale Non-Profit Organization Management Used the software for: Less than 6 months ### "Buono ma alcune funzionalita' andrebbero perfezionate" December 15, 2023 4.0 Esperienza piu' che positiva e ne consiglio l'utilizzo Pros Buona l'interazione con gli altri social sotto il nostro management e con i potenziali clienti Cons che alcuni dettagli andrebbero' migliorati Switched from [4DEM](https://www.capterra.com/p/199645/4Dem/) sentivo la necessita' di provare un altro software Review Source Rossella P. Producer Online Media Used the software for: 1-2 years ### "Ottimo soprattutto per il prezzo e il numero di contatti" June 28, 2023 4.0 Dopo anni di Mailchimp avevo voglia di cambiare: il prezzo si era alzato e le funzioni scarseggiavano. Mi hanno consigliato Brevo, che al tempo si chiamava Sendinblue. E' stato scelto inizialmente perchè col piano gratuito o al prezzo minimo si potevano avere un numero illimitato di contatti e un'enorme flessibilità Devo dire che sono riconoscente alla persona che me lo ha consigliato. Lo trovo molto intuitivo sulle campagne, i modelli e le automazioni. Quelle funzionano davvero bene. Sono felicissima di aver fatto questo cambio e lo consiglio a tutti Pros Le automazioni funzionano benissimo e sono molto intuitive grazie alla visualizzazione grafica I modelli di email sono ben fatti e semplici da creare Non ho trovato bugs o problemi Il prezzo è ottimo visto che consente di avere contatti illimitati e un sacco di invii mensiliDa quel lato è davvero imbattibile Cons Ho trovato due cose un po' assurde: la prima è la mancata integrazione con i form di Elementor. Se in wordpress creo un form con Elementor, si integra con tutto tranne che con Brevo. Devo quindi creare un signup form con Brevo ma poi non ho la possibilità di ricevere messaggi di testo e questo è un po' strano.la seconda cosa è che se pianifico una campagna email OGGI che sarà spedita tra qualche GIORNO, destinata ad una determinata lista, il giorno in cui la campagna sarà spedita non terrà conto dei nuovi utenti entrati in lista ma rimarrà fossilizzata sul numero di utenti presenti in lista al momento della creazione. Questo è molto scomodo oltre che fonte di problemiConsiglio di inserire la funzione RESEND TO NON OPENERS automatica come in Mailchimp invece di farmi creare un nuovo segmento ogni volta Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp mi aveva dato alcuni problemi, inoltre hanno messo a pagamento molte funzioni che prima erano gratuite e per il mio volume di pubblico mi sarebbe costato troppo. Non trovavo intuitive le automazioni e spesso ho sbagliato a creare i segmenti di pubblico. Brevo è molto meglio in questo e il rapporto qualità/prezzo è imbattibile Review Source OC Olga C. Product manager Computer Networking Used the software for: I used a free trial ### "Gran producto" July 9, 2024 5.0 Pros Su diseño sencillo de plantillas y funcionamiento Cons Nada, tido esta realmente bien es muy intuitivo Review Source Geoffrey K. MD Marketing and Advertising Used the software for: 1-2 years ### "Sendinblue is the best way to connect with your customers and grow your business." September 22, 2022 5.0 My experience with Sendinblue has been great! The software is user friendly and the customer service is excellent. I would highly recommend this company to anyone looking for a great email marketing solution. Pros The best thing about Sendinblue is its ease of use. Even if you're not a tech-savvy person, you can easily navigate the platform and find what you're looking for. The software is also very affordable, which is great for small businesses. Cons The Sendinblue software is great for managing email lists and sending out mass emails, but I found it difficult to use for more complex tasks. I had to search for a lot of tutorials online in order to figure out how to do certain things. Review Source Dawn B. Owner Retail Used the software for: Less than 6 months ### "Beware! They will terminate you withour notice, if your customers dimply don't open your emails enough!" December 7, 2023 1.0 bad, unfair, false accusations, poor customer service Pros The low price, great discoverability, other than that I urge people to stay far away. There are more ethical platforms out there. Cons We uploaded a modest list of valid customers and 100% opt ins and sent an annual holiday email. Deliverability was great (better than our current mailer Pabbly, thats why we are migrating) and our open rate was great for us, there were no spam complaints, but after three emails for around 500 customers each, they not only suspended my terminated my new account, without any ability to appeal! I am an 18 year old A+ BBB rated company, been using Pabbly (Mailget) with 0 spam flags for about 6 years- and I am presuming that the open rate wasn't high enough for them, but it's the holidays and I presume people are getting inundated during cyber week. \*This does not make me a spammer\* nor did I break their TOS in any way. I pleaded 5 times to allow me to prove that each customer was legit, even giving them credentials to my "mailmunch" opt in to confirm my list and some young student from India replied and confirmed my termination without reason or discussion, other than "we don't disclose why..." I have never in 18 years been treated like a criminal and spammer, this was insulting and unfair, and there in no sane person there to speak to, once they drop the guillotine, STAY AWAY. Where else have people gone, my list is about 13k, and we send mailings quarterly, any alternatives that treat ethical customers better? Switched from [Pabbly Subscriptions](https://www.capterra.com/p/166386/Pabbly-Subscriptions/) deliverability and price from another email service Review Source Response from Sendinblue December 12, 2023 Hi Dawn, Thank you for your review. I completely understand your frustration. Upon checking with our customer experience team, it seems that your contacts are non opt-in. However, as suggested in ticket #3903436, please help us with some additional information on the contact collection practices so that we can review your request further. Thank You Rick H. Director of sales Marketing and Advertising Used the software for: 6-12 months ### "Great bulk email platform but limited CRM" March 2, 2021 4.0 The learning curve is fast, the user interface is intuitive, they have multiple pricing options based on actual email volume not # of contacts so you can have 100,000 people in your database but you only pay for the number of emails. Customer support is a bit slow (it is not real time) but replies were knowledgeable. If you think you may need a lot of hand-holding this is may not be the platform for you. Pros This is a great bulk email marketing tool. I particularly recommend using it with the Stripo.io email creation tool. You can export from Stripo straight into Sendinblue and send amazing looking emails. Reporting is best I've seen and I've used Sendgrid, MailPoet, Infusionsoft, Mailchimp, Hubspot and Sendfox and Netsuite. Cons This is NOT CRM software. It is very good bulk email with drip campaign and sales automation follow-up. Reason for choosing Brevo They had a great free trial program during the peak of covid then when I discovered Stripo.io HTML editor it was game over. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) We switched because charging based on number of contacts in your database is bogus. Segmentation is everything. We don't mail to everyone on our list all the time. Review Source Miguel D. Desarrollo de nuevos negocios Marketing and Advertising Used the software for: 1-2 years ### "Email marketing with most of the tools you need and the least limitations." October 17, 2022 5.0 My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools offered can definitely improve your business. Pros \-Ease of creating an email campaign. -Their own CRM is connected to user behavior. -Even the free version is so complete. -Integration with many apps especially several WordPress form builders. -Multi inbox, manages emails and even Instagram messages. Cons \-The landing page feature could be so powerful but it is outdated. Alternatives considered [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) Reason for choosing Brevo Sendinblue was more intuitive, they also offered more options for the automated flows. Switched from [MailPoet](https://www.capterra.com/p/235222/MailPoet/) I needed automation and more options for email marketing instead of just a newsletter Review Source Jim G. Consultant Marketing and Advertising Used the software for: 6-12 months ### "After testing dozens of Email Marketing Platforms - I'd rank Sendinblue as one of the BEST!" May 12, 2022 5.0 My experience with Sendinblue has been excellent. It does everything I want it to do - right now. In other words, I don't have to wait for an update to be rolled out somewhere down the line. It's a mature service that's reliable which is really important when it comes to email marketing. Pros Sendinblue does more than I need it to do - but it does so without overcomplicating the platform. For example, there's a built in CRM (Customer Relationship Management) tool. I have another CRM that I'm already comfortable with... however, it's good to know it's there if I change my mind down the road. Cons This list management section was a bit difficult for me. I found the UI a little confusing at first, especially when I first started using Sendinblue. After I'd log out, if I didn't log back in for a few days, I have to find the folder within the folder were the list I was looking for was saved. Reason for choosing Brevo I choose Sendinblue for many reasons. Besides being good at what it's designed to do, it also integrates with other software that I regularly use (Webinar Kit, WordPress, Beaver Builder, Elementor, etc.) Review Source AS Amelia S. CEO Management Consulting Used the software for: 6-12 months ### "Brevo un buena y eficiente plataforma para la gestión de email." June 11, 2023 5.0 En general, mi experiencia con Sendinblue, ahora Brevo, es satisfactoria. El contra que he mencionado antes, me llevo a investigar otras opciones del mercado, pero al final sigo con Brevo, cumple con el 95% de mis necesidades. Pros Es fácil de usar, puedes tener una lista de correos grande que puedes segmentar con etiquetas. La curva de aprendizaje de la herramienta no es fácil, y en un par de campañas que hagas ya te haces con ella. La configuración para envíos por SMTP es fácil gracias a su API.Te informan de toda tu actividad también por email. Cons Hecho en falta en "Automations" poder hacerla para una lista de correos pero solo para los suscriptores que tengan determinada etiqueta. Me veo obligada a crear un lista de correo específica a partir para esa secuencia Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Por cumple con lo que necesito, me permite el envío de emails masivos, y no caen en la zona de spam. Los enlaces funcionan bien, y la atención al cliente es buena. Review Source Fabio R. Disegnatore Meccanico Renewables & Environment Used the software for: 1-2 years ### "Ottimo software molto completo anche in versione free" July 7, 2023 4.0 Da quando sono passato a Brevo (da Mailchimp= ho trovato molto più facile creare automazioniSi compiono meno errori perchè il flusso è più chiaro I contatti sono gestiti molto bene e la grafica è essenziale Purtroppo l'uso da mobile è davvero scomodo e impaginato male, a differenza di altri software. Ottimi i modelli, molto comodi per creare email graficamente semplici ma efficaci, editor molto chiaro e comprensibile. Pros La versione free permette un numero molto alto di contatti e invio email giornaliere. Visualizzazione utenti chiaraFacilità di gestione campagne email, creazione modelli e Automazioni molto più semplici da usare di altri software Cons Non integrato nei maggiori site builer come Elementor, non mostra le API in chiaro quindi difficile farlo collaborare con i form precompilati dei siti wordpress o Elementor300 email al giorno nella versione free sono tante ma si raggiunge il limite facilmenteImpossibile eliminare dal DB i contatti bloccati Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Il prezzo di Mailchimp si era alzato e volevo qualcosa di migliore Review Source Nikita V. Marketing Manager CRM Machinery Used the software for: 1-2 years ### "Great Email Marketing Tool" November 6, 2023 5.0 Brevo has been a great partner overall. It is hard to complain even about server outages or technical issues. Only limitations for already available features are concerning and the way Brevo pushes its CRM. Pros The way emails look, the full control over transactional and marketing email system links. Full localization possibility. Great support and documentation. Cons Services outages became frequent and emails cannot be tested or sent during that time. Brevo is pushing its CRM and close features that were available for free before. For people who are never going to swtich to their CRM such moves are clearly wrong. For example, the conversations feature is much more limited as of now and to reply to Whatsapp conversations, subscribers need to pay. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Brevo They were not as good in terms of GDPR, localisation. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The main reason was localisation possibility. Also, our emails were not crisp before, the reporting was worse than in Brevo, Brevo has better deliverability as it seems. Review Source Devyani S. Customer relationship associate Banking Used the software for: 1-2 years ### "Best tool for email marketing with quick analyzing reports to improve opening rates" April 6, 2022 4.0 Overall, sendinblue is the best automation email tool for startups who are looking for transactional emails in the field of finance, ecommerce or service based. Their price is comparably very less and hence anyone can afford to use their advance analytics to improve email campaigns. Pros Its free version provides necessary feature except limitation to number of email. But this way I can use this and see how it works before paying for premium features. Automation helped me and my team to send transactional emails to clients to make them aware of them about status. It's easy to make it integrate with our website and their support always have answer to our queries. Cons Searching a contact from long list sometimes fails, and I need to remember their emails to add it manually, a bit of frustration. Also, me and tech teams struggled to integrate it with custom SMTP server and Gmail too. Review Source AE Alaa E. Technical Outsourcing Specialist Information Technology and Services Used the software for: 2+ years ### "A low-cost, comprehensive system for organizing your email marketing operations." May 31, 2022 5.0 Sendinblue has given us the tools we need to manage and arrange our email marketing campaigns. We've reduced a lot of procedures and improved the effectiveness of our advertising efforts thanks to Sendinblue. We may repeat them again and over again within a particular time frame, all at a minimal cost. Pros Sendinblue is a low-cost tool for effective email marketing and campaign management. I enjoy how simple it is to create and organize contact lists, as well as divide them into sub-groups, which makes mailing fliers to them much easier. Sendinblue's ability to increase our contact lists without charging any more fees is something I like. I appreciate Sendinblue's ready-to-use concepts and templates, which make it simple to construct our campaign and add images and links. I enjoy the testing option since it allows us to analyze the ad campaign before sending it and make changes as needed. Add to that the option to upload materials such as presentations and PDFs as attachments. I particularly value the reports that Sendinblue provides, which allow us to see how many individuals have responded to our communications. Cons I found nothing to dislike about Sendinblue because it is really basic and straightforward to use. But I think it needs to be improved even more so that we can get more reports and analyses, which would help us improve the way we do email marketing. Review Source Elisabetta B. Ecommerce & Social Media Manager Consumer Goods Used the software for: 6-12 months ### "Sendinblue: la soluzione completa per l'automazione del marketing e la gestione dei contatti" February 28, 2023 4.0 Sendinblue offre funzionalità avanzate di automazione del marketing, tra cui sequenze di messaggi personalizzati e flussi di lavoro di automazione. Sendinblue offre analisi dettagliate delle campagne di email marketing per aiutare gli utenti a capire i risultati e migliorare le future campagne. Pros Sendinblue è una piattaforma di email marketing e automazione del marketing che offre molte funzionalità e vantaggi. Sendinblue è facile da usare grazie all'interfaccia utente intuitiva e alla navigazione semplice. SendInBlue permette di personalizzare i messaggi e la comunicazione con i propri clienti in modo avanzato. Cons Il piano gratuito di SendInblue ha alcune limitazioni, tra cui il numero limitato di email inviate al giorno e la mancanza di alcune funzionalità avanzate. Inoltre ha alcune limitazioni nell'integrazione con altre piattaforme di marketing e vendita, il che può limitare l'utilizzo della piattaforma in alcuni casi. Review Source BF Bryan F. E-Commerce Manager Automotive Used the software for: 1-2 years ### "Brevo - Everything in one place." April 4, 2024 5.0 It was much, much more affordable for our needs than other similar solutions we looked at. The Conversations Chat module allows us to add chat messaging from Facebook, Instagram, and Email. This allows all our staff to use one interface for all messaging and to spread out the workload to all staff. Pros We use Brevo for our email marketing and contact lists as well as the Conversation module that adds a Chat feature to our company website. Cons Regarding the Conversation module, I really want more high-level controls to monitor and manage our sales team who all use Brevo to digitally interact with our customer base. Reason for choosing Brevo Active Campaign, Mailchimp, and Constant Contact. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was easier to manage our email marketing and contact list. The inclusion of the chat feature was also a determining factor. Review Source RG Robin G. Partner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Sendinblue. For those that want an all in one solution for mail, marketing, list management" November 27, 2022 5.0 Before Send in blue I had dabbled with mailchimp and found it so hard to do anything and all the time being punished with the financial hits of the charges. Once I signed up for Sendinblue the whole mailshot, landing page, website to data opt in became a breeze. Anytime I faltered I went back to the sendinblue videos or course. Everything is a delight to do and creating a campaign less painful than before and the deliverability is high. A true winner of an experience. Pros Send in Blue makes is easy to mark out and make a plan of action so you know what you want to do. From the campaign email through to the landing page, to the sign ups and all integrated nicely with my wordpress website and Elementor. As it is all in one place you can skip in and out and work on components and filter and sort the emails. Make a list of what you want and Send in Blue has it somewhere. I even took a certified course in send in blue on marketing automation using send in blue (free course). Cons The only downside to Sendinblue for me was my lack of knowledge. However Sedin blue top the rescue with their free courses. Now I invested a few days of y time doing them and in the process the light bulb came on on what I needed to do. Once I got it, those training courses were the perfect tutor, they not only taught me automation and everything else, better, they did it so I could do what I learnt in the Sendinblue dashboard. Win win Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Got more and more expensive and I didn't find it great value. I struggled with the user interface Review Source SK Sayujya K. Sr Manager Revenue Hospital & Health Care Used the software for: 6-12 months ### "No.1 choice for Enterprise or Personal use" February 11, 2023 5.0 SendinBlue is the absolute best email marketing service ever! Every feature is top-notch and the customer service is simply unbeatable. It's so easy to use and has the most amazing features that will make your email campaigns look professional and sleek. Plus, sendinblue's pricing is highly competitive and their customer service is second to none. Whether you're a small business or a large enterprise, SendinBlue will be your go-to email marketing service. Pros Sendinblue is a very reliable spam blocker that can help protect your emails from unwanted and malicious messages. It uses a sophisticated filtering system to detect and block spam, phishing, and malicious emails. The system also allows you to create a blacklist of domains and keywords that you want to block from your inbox. Cons 1\. Limited third-party integrations 2. Unintuitive user interface 3. Limited customization options 4. Poor customer service response time 5. Expensive for small businesses 6. Limited list segmentation capabilities Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp is expensive Review Source Elysha-sądo E. Business Development Manager Banking Used the software for: 2+ years ### "All-in-one email marketing tool for Small Businesses. " December 17, 2020 5.0 The general encounters with them are extraordinary, I generally find new things and figure out how to give the best for myself and my customers. I'm happy I'm inclining toward a solid, veteran organization that realizes how to react and criticism on each move I make. The great encouraging group of people gives me the certainty that I can proceed to develop and develop together, in the organizations I do and the administrations I offer to different organizations. Pros Sendinblue premium engages the business to grow new associations through auto publicizing, email advancing, esteem based messages, messages, visit customer associations with the heads, Facebook notices, and retargeting advancements. It's constrained by a-list customer gatherings and offers to assess plans. It's created on me who I to some degree like the finished thing - the clean, dependably checked messages that go to my patients to banter with them reasonably. I like how basic it's to make messages and incorporate contacts. We basically required the best way to deal with talk with our customers even more effectively. It is anything but difficult to use with a minor expectation to absorb information. At whatever point you are trapped, client assistance has been astounding every single time! Normally, message them through FB Messenger and they have answered inside a day. That is truly what separates them as I would see it! May be "less expensive" choices around yet this is priceless! Cons Sendinblue Premium has horrendous customer uphold during the hidden periods of realizing and using their thing. This consumed enormous measures of inside ongoing memory absurdly. It appears to be a touch interface for fixing layouts League. Also, we do miss the handiness to organize pro designs which may be wont to make new void arrangements. The streamlined features are similarly not available in this application. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.