# Page 63 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 63 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 63 - Reviews of Brevo ## Showing most helpful reviews Showing 1551-1575 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carlos M. Marketing Marketing and Advertising Used the software for: 2+ years ### "A valuable tool for marketers" February 22, 2023 5.0 Its an important part of every campaign we design and implement for our clients. Powerful, it just delivers what it promises. Pros Its easy to implement, adds value compared to competitors at the same cost. Cons Visual editor could be a bit more flexible but overall it just works. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Similar features and added value at lower cost Review Source Nujan S. Managing Director Computer Software Used the software for: I used a free trial ### "Okay experiance with sendinblue." September 18, 2022 3.0 There are better alternatives at this price point. Pros It's one of the powerful and free software to run email marketing campaign. Also contact management is also on to the point. Cons We used to use sendinblue before few years. At that time at some point of time we were in the need of SMTP option for transactional emails. But the option for SMTP was disabled by default and we were supposed to request for enabling SMTP and I proceeded with that but my application was never been reviewed or got any response from them and the more worst thing is they still send emails with the title "YOUR SMTP REQUEST IS BEING REVIEWED". Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source Response from Sendinblue December 12, 2022 Hey Nujan, My name is Nadja and I'm part of the Sendinblue Branding team. I'm very sorry you've had this experience with us. Our goal is to support small businesses as best as we can, so I would love to get in touch with you and investigate this further. Would you mind providing us with more details (User ID + contact address) so we can allocate your account and offer support accordingly? You can contact us via this form: https://www.sendinblue.com/contact, open a ticket through your account - provided you still have access or simply use the provided email address to get in touch with me directly. Thank you for your feedback and sincerest apologies. Hoping to hear from you soon, Nadja from Sendinblue LM Lisa M. SEO Content Writer Insurance Used the software for: 6-12 months ### "Un bon outil d'emails marketing" January 9, 2024 4.0 Pros Brevo se distingue par son fonctionnement modulaire, permettant une création flexible. La planification anticipée des campagnes, l'application "Test" pour une relecture collaborative et une programmation simplifiée ajoutent à sa praticité. L'interface conviviale, le design graphique varié, la gestion aisée des contacts segmentés et les accès pratiques en un clic facilitent son utilisation. De plus, des rapports analytiques puissants et un support client réactif complètent cet outil efficace. Cons La sauvegarde des formulaires m'a posé problème, nécessitant une compréhension approfondie. De plus, le délai entre l'achat de crédits et l'utilisation pour les campagnes SMS a été contraignant. Review Source CH Clément H. Business Owner E-Learning Used the software for: 1-2 years ### "A great service at a justified price. " October 3, 2022 5.0 Pros Sendinblue is honestly the solution I've been looking for since the beginning when it comes to emailing and marketing automation. It gives you the ability to organize your contacts in a very granular way through their list and tag management. With their marketing automation system, you can send very specific emails to these users and add even more tags based on their actions (opened or read, for example), but I’m not done! You can even "hijack" their marketing automation system to not send emails at all, but instead automatically add tags to your users after a certain action (or inaction) on their part on your website, which could then add them to another marketing automation system... You get the idea, the possibilities are almost endless and if you are looking for the best system to track your contacts and talk to them in a very unique way, don’t look any further. Another very important point is that Sendinblue charges you on the number of emails you send per month, not the number of contacts you have (yes, I'm looking at you Mailchimp). This billing system makes more sense and the ROI is much easier to calculate. Finally, Sendinblue is growing more by the day, and propose now a CRM and a chatbot that I found very effective to convert my traffic on my landing pages. Cons Honestly, there's not much I don't like about their service. The chatbot is expected to become a paid option in the future, and that's a bummer. Their integrations with other services are also not as developed as it can be with other market leaders. Check on your end to see if Sendinblue is compatible with your other critical services, they still have plenty of integrations. Review Source Abigail N. Social Media Specialist Architecture & Planning Used the software for: Less than 6 months ### "A great email marketing automation tool" November 11, 2016 4.0 I use the SendinBlue free plan that allows me to send 9000 emails monthly. I rely on SendinBlue solely for their automation feature (PS: It's still in Beta). It's rare to find a free email marketing service that offers automation which was the reason why I signed up for SendinBlue. I still use MailChimp but I'm starting to find myself using it less than I did before SendinBlue. I used the automation to create a free 5-day email course. The path was simple: Visitor fill form on my website added automatically to a list wait two minutes send welcome email + course brief wait five minutes send day 1 of email course wait 23 hrs send day 2 wait 22 hrs send day 3 (etc...) It was simple to do, all I had to do was create the templates for each email and select them when creating the workflow and tada my course was good to go. I had to validate my account by answering a few questions such as where I got/will get the emails on my mailing list from. Once I sent them a link to the sidebar and fly-in widget on my website for the email course, to prove that I wasn't spamming anyone or buying lists, my account was validated. I wasn't happy that SendinBlue doesnt have a direct integration on Facebook, to include a tab for getting fans to subscribe, so i contacted them on facebook and they replied with a solution. Pros To me the pros are: Free 9000 monthly email send Amazing email automation for email courses etc. Fast and helpful customer support Responsive email template: I tested the emails on my PC, tablet, kindle tablet and phone and it looked great. Cons After I created my email course I received no notification to let me know if someone had signed up to my course or if they had completed the course. I contacted customer support and was told that they didn't have such option on their platform yet so I'll have to manually track my subscriber activities through the contacts section and automation log. I wish the signup form were as fluid and fully customizable as MailChimp's especially the ability to use an image as the header of a signup form. Review Source Response from Sendinblue December 16, 2016 Hi Abigail, Thank you for taking time to share such detailed feedback about your experience with SendinBlue -- it's so helpful to learn from our users! I'm glad to hear that SendinBlue has been a good overall fit for your needs, and we appreciate that you've been in touch with our team so that we can better understand your needs and provide solutions wherever possible. :) I did want to let you know that we have a new tool available in Automation that might be helpful as you monitor your contacts' progress through your course. We recently released a new feature that will allow you to BCC yourself on messages sent via Automation, as shown here: https://drive.google.com/file/d/0B8234zUOM-SJSkhyam5KTC1wQjQ/view. I hope this information is helpful, however please don't hesitate to contact our customer care team (contact@sendinblue.com) if you have any questions. We'll be glad to help! Best, Erin SendinBlue CF Cristian F. CEO E-Learning Used the software for: 2+ years ### "I love brevo and I recommended to everyone " June 21, 2023 5.0 One of the best Pros The automations and the triggers, they have so many that you go crazy trying to use it Cons Everything it’s good for me son I can’t say what I like least Alternatives considered [ZagoMail](https://www.capterra.com/p/211340/ZagoMail/)[Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) Reason for choosing Brevo Someone recommended to me and I tried Review Source BG Beth G. Rev. Religious Institutions Used the software for: 2+ years ### "Sendinblue is a great choice for non-profits! " April 4, 2022 5.0 Pros I am so grateful for the free support for tiny non-profit organizations. Cons Many of those I teach are looking for the "next step" buttons at the bottom of the screen. But that's just a matter of getting familiar. Reason for choosing Brevo In truth, the reason I chose Sendinblue for my enews manager is its logo, which cannot be offensive to anyone anywhere in the world (that I know of)! Certain other providers, not so much. Review Source MB Martin B. Software Developer Philanthropy Used the software for: 1-2 years ### "A short discussion about Sendinblue" May 3, 2021 4.0 I use Sendinblue to send out transactional emails for the platforms I develop on. I stay away from the marketing feature. Pros In terms of getting started to get a mailing server, for free, I don't think you'll find better. Sendinblue is an effective option to automate your email setup, and it's hassle free. If you've worked with API before, this will be no problem at all. Even if you haven't they take care of you with starter templates. Cons The website is incredibly slow. You will sit there just waiting for the page to load, even if it's simple data. Additionally, sendinblue does a horrible job documenting and announcing their own vetting process. I once purchased SIB Credit and had no feedback as to why it wasn't credited to my account. All of the top support docs just told me to look into my account or buy credit. It turns out, you have to contact support to get your account activated. Additionally, there are a few API contact adding handlers that could work a little bit better, and handle errors better. Reason for choosing Brevo Its ease of use. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was more expensive and convoluted in its transactional email feature. Review Source LT Leon T. Web Designer Aviation & Aerospace Used the software for: 2+ years ### "Everything we need and more" March 29, 2023 5.0 We have been using Sendinblue for over 2 years now and couldn't work without it. Has helped us with our email delivery and email campaigns. Makes everything much easier with the two in one place. Pros The ease of use for our team to design and create email campaigns. We can get them sent out in a matter of under an hour. It's also a great tool to manage transactional emails sent from our multiple websites. These can be time critical so is important we have a tool for it. Cons Sometimes when we need it the most the service will go down. This could be several times a month. In terms of features, it has plenty of them. Can't really complaint about that. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo The interface was easier to use and the pricing was better for us. We also like the integrations with out website with Sendinblue Review Source Jamie A. Partnership/Integration Team Computer Software Used the software for: Less than 6 months ### "Exceptional email platform with top tools and fast support" March 3, 2022 5.0 Fast and helpful support, flexible and easy to use platform with great value compared to the cost of using the tool. Pros The flexibility to use the domain and email I choose to use, the ease of use, and the high value. Cons Nothing, I am enjoying everything about this tool. Reason for choosing Brevo I just felt it was easy to use, and I was able to try it out first. Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) I was looking for a lower-cost tool, and I didn't need the database tool any longer. Review Source MC Matteo C. Web Marketer Marketing and Advertising Used the software for: 2+ years ### "Il software definitivo per l'email marketing" October 20, 2023 5.0 Estremamente positiva, ormai è la suite che utilizzo per tutti i miei clienti che sfruttano le potenzialità dell'email marketing Pros Facilità per l'uso quotidiano. E' molto intuitivo e non ho dovuto investire tanto tempo. Il servizio assistenza è stato sempre molto repentino nelle risposte. Inoltre, la ritengo una suite completa, su cui poter implementare campagne di SMS marketing, Whatsapp Marketing, volendo CRM. Un unico luogo con molteplici potenzialità. Cons La mancanza di una app per la gestione da cellulare. Anche solo per visualizzare gli insight di una campagna. Review Source María A. Director marketing Marketing and Advertising Used the software for: 1-2 years ### "Sendinblue es una gran herramienta " January 14, 2023 4.0 Trabajo sendinblue con aquellos clientes que lo usan para ayudarles en la configuración, creación de campañas, vinculación con sus webs... Etc. Pros En relacion calidad precio diría que es de lasejores herramientas crm y automatización de marketing que existen hoy en día Cons Es un software poco intuitito y limitado para ciertas acciones. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Clientify](https://www.capterra.com/p/218432/Clientify/) Reason for choosing Brevo Por si precio Review Source TS Théo S. Responsable communication Renewables & Environment Used the software for: 1-2 years ### "Logiciel simple et réactif dans la gestion de sa strat de marketing numérique" December 9, 2022 4.0 Pros Très maniable, il est possible de créer de belles campagnes très personnalisées, conformes à nos objectifs de branding.Rapports statistiques assez complet permettant un suivi régulier.Aisé de manier les listes de contacts.Parcours d'automation assez fins.Grande réactivité et professionnalisme du support technique. Cons Plusieurs problèmes lors de gros envois Pbs de blacklisting injustifié de contacts pourtant double OptInQuelques bugs d'affichage et de paramétrage. Review Source JC Jordi C. Presidente Non-Profit Organization Management Used the software for: 1-2 years ### "Recomendamos 100% la Plataforma" May 1, 2024 5.0 Pros Es una magnífica plataforma, tiene muchas funciones muy útiles y preparadas a la actualidad, y tiene una excelente atención al cliente y soporte técnico. Cons No hay nada que destacar desde nuestro punto de vista. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Lo veíamos más útil y sobre todo en español Review Source VR Verified Reviewer Imprenditore Business Supplies and Equipment Used the software for: 1-2 years ### "Semplice e diretto" February 8, 2023 5.0 In generale mi trovo bene, lo utilizzo da circa due anni per la mia attività e trovo che mi abbia semplificato di molto la gestione delle email, che riesco a realizzare e programmare in poco tempo. Pros Trovo che sia una valida alternativa a servizi simili, sia per quanto riguarda il costo ( nonostante gli aumenti dell'ultimo periodo), sia per l'interfaccia e la creazione dei layout. Cons La gestione dei contatti potrebbe essere resa più fluida. Come anche la gestione delle campagne. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo È più light e semplice da usare, oltre che più economico. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp è troppo costoso per la mia attività e troppo macchinoso. Review Source TM Thomas M. Podcast Mentor Professional Training & Coaching Used the software for: 6-12 months ### "Brevo - Das unterschätzte E-Mail-Marketing-Tool" March 23, 2024 5.0 Das Arbeiten mit Brevo macht Spaß. Die Einfachheit sowie der Workflow lassen keine Wünsche offen. Schade ist, dass das Tool nicht optimal mit Elementor zusammenarbeitet. In meinen Augen der absolute Preis- Leistungssieger bei den E-Mail-Marketing-Tools. Pros Besonders gefällt mir bei Brevo seine Benutzerfreundlichkeit, sein gutes Preis-Leistungs-Verhältnis und seine Vielseitigkeit, was es für mich zu einer attraktiven Option macht. Cons Schade ist, dass Brevo keine API-Verbindung zu Elementor bereitstellt. So ist die Gestaltung von Formularen leider in Elementor nicht so gut zu lösen. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) Die Preisgestaltung von ConvertKit ist nicht optimal für meine Bedürfnisse gewesen. Review Source MR Manoharan R. Director Marketing and Advertising Used the software for: I used a free trial ### "Sendinblue for email marketing" September 16, 2021 5.0 I love this email marketing tool and the automation features and easy to use and helps me send emails and manage lists and helps me manage my email newsletters and it helps me send out emails and I love the automation. I would recommend this to anyone who wants to get started with email marketing. Pros It's so easy to use and is so quick to set up. You can be live with your campaign in minutes. It's very intuitive and the customer support is so good. Cons It would be great if the tool allows cold outreach campaigns. Review Source Severin L. Performance-Marketing-Berater Internet Used the software for: 2+ years ### ""Das ganze ist recht rudimentär"" July 19, 2023 4.0 Brevo ist grundsätzlich einfach zu bedienen, solange man an der Oberfläche kratzt und ein einfaches Newsletter-Tool benötigt. Pros Einfaches Basis-Setup von Verteilern; Einfaches Design von Newsletter-Vorlagen; Relativ viele Möglichkeiten, das Tool in die Website zu integrieren (von HTML-Codes bis zu Plugins). Cons Der Titel des Zitat kommt vom Kundenservice und bezieht sich auf die Formulare zur Profilaktualisierung. Es ist weder möglich, diese sinnvoll zu individualisieren (z.B. lassen sich Attribute nicht auswählen; Pflichtfelder nicht stylen; Felder nicht conditional darstellen; Farben von Pflichtfeldern nicht stylen; das Datumsformat auf deutsche DIN 5008 ändern), noch in den Abonnement-Prozess einzubinden (lediglich als Automation nach Registrierung). Der Support liest die E-Mails nicht genau und antwortet nur mit FAQs – auch beim Nachhaken. Reason for choosing Brevo Europäischer Anbieter Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp ist als US-Anbieter keine Alternative und vom Setup her unübersichtlicher. Umgekehrt sind bspw. automatische Newsletter per RSS-Feed wesentlich besser gelöst in MailChimp. Review Source Corinna S. CEO, founder and product manager Computer Software Used the software for: Less than 6 months ### "Great choice for emails and web pushes" November 28, 2023 5.0 Pros I truly like how intuitive Brevo is. It's easy to use, the documentation is great and detailed so that I can use it without any dev help. Also - I did quite the research trying to find an all-in-one platform for marketing purposes and especially when it comes to pricing and what you get for the free version, Brevo is quite unbeatable. Cons I'm quite sad to see that the pushes are only made out for web and not for Android or iOS. I will have to look for an alternative here as it won't support the use case that I can send pushes both on web, Android and iOS and track it based on a user ID instead of device. If they figured out this issue, I'd be over the moon with them! Review Source JCC Jean Carlos C. Entrenador Health, Wellness and Fitness Used the software for: 6-12 months ### "Envia campañas de correo fácil y rápido" January 12, 2023 4.0 Tengo una experiencia positiva con Sendinblue en las campañas de correo, solo es necesario explorar la plataforma y tu creatividad para que sean exitosas Pros El precio de la plataforma es accesible teniendo en cuenta otras alternativas existentes, es muy sencillo usar el constructor de correos y formularios, además es muy facil de utilizar en la creación de campañas de mail marketing Cons Realmente no reconozco ninguna contra más allá de sus limitaciones en plan gratuito que hace necesario pasar a la parte de pago si se quieren cosas como la automatización de los correos Review Source Victoria M. Director Marketing and Advertising Used the software for: 2+ years ### "Sendinblue - All-in-One Marketing Solution!" May 1, 2023 5.0 Overall, Sendinblue is a great marketing solution that I would recommend to anyone looking for an all-in-one marketing tool. The flexibility in the pricing plans and comprehensive features make it a great choice, and while there are some areas for improvement, it's still an excellent platform to use. Pros Sendinblue is an all-in-one marketing solution that offers everything you need in one place, including email marketing, SMS campaigns, landing pages, and more.Automation workflows are a great feature that makes it easy to create targeted campaigns, and you can see how your campaigns are performing in real-time.The user interface is beautifully designed, making it easy to navigate and use the platform.The pricing plans are flexible, allowing you to customize your plan based on your needs and budget, and the free version offers a lot of features too. Cons The email editor could be better; it's not as intuitive as some other email marketing platforms out there.Some features, such as the A/B testing option, may require some technical knowledge.Integrations can be limited compared to other platforms. Review Source GÇ Gökhan Ç. Team Lead E-Learning Used the software for: 1-2 years ### "Best price/performance tool for email marketing." July 4, 2023 5.0 Brevo is a comprehensive and powerful tool that has significantly improved our email marketing efforts. I highly recommend it to any small & medium businesses looking for an effective, easy to understand and reliable email marketing solution. Pros Brevo's interface is often praised for being intuitive and easy to navigate. This makes it easier for our employees to manage their email campaigns and read analytics. I also think it is the best in terms of price performance balance. Cons If in-depth analytics are important to you, you may want to consider other options. Review Source JD Joshua D. Web Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "La migliore piattaforma di invio newsletter che ho provato finora" June 30, 2022 5.0 La mia esperienza con sendinblue è sicuramente positiva. Mi sono trovato immediatamente a mio agio con gli strumenti e l'utilizzo è stato chiaro fin dall'inizio. Consiglierò a tutti i miei colleghi questa soluzione. Pros Sono passato a Sendinblue dopo anni di utilizzo di una piattaforma della concorrenza ed è stato come una boccata d'aria fresca. Finalmente ho trovato un interfaccia chiara e ordinata, funzionalità all'avanguardia e complete. Anche dal punto di vista del prezzo Sendinblue è concorrenziale e particolarmente scalabile. Cons Durante il periodo iniziale del mio utilizzo la piattaforma non è stata particolarmente stabile. In diversi casi ho assistito a crash improvvisi, comportamenti imprevisti ed errori. Recentemente però la situazione è migliorata e sono alcuni mesi che la piattaforma funziona senza problemi. Alternatives considered [MailUp](https://www.capterra.com/p/127970/MailUp/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Sendinblue è in generale uno strumento migliore, con prezzi decisamente vantaggiosi rispetto alla concorrenza. Switched from [MailUp](https://www.capterra.com/p/127970/MailUp/) In molte circostanze mailup era lento e macchinoso da utilizzare. Sendinblue invece è sempre stato più reattivo e semplice. Review Source VR Verified Reviewer Content Marketing Writing Retail Used the software for: 1-2 years ### "Brevo - leading the CRM world!" March 26, 2024 5.0 Pros 1\. templates are super easy to create 2. Branding is easy to stay consistent from newsletter to newsletter 3. Easy to create and edit templates 4. Open rate, CTR rate easy to understand Cons To integrate BREVO to elementor, you need to bring ANOTHER product (like zapier, for example)...this is just too many things to keep track of. I wish it would integrate better to capture our leads from our site. Review Source MB Maria B. Directrice Arts and Crafts Used the software for: 1-2 years ### "Efficace et gratuit pour des newsletters" October 6, 2022 5.0 Sendinblue me permet de créer des campagnes à l'avance pour ne pas rater la date d'envoi de ma newsletter. L'interface est simple d'utilisation et j'aime la gestion des blocs qui permet de jolies fantaisies pour une newsletter esthétique et claire. Que ce soit des liens, des images ou du texte, tout est réalisable, y compris les liens vers les produits. Je n'utilise pas la version payante et pourtant, j'ai accès aux fonctionnalités principales qui me suffisent largement. Même le suivi des mails ouverts et de l'interaction avec les liens est disponible. Un très bon produit pour mon modeste usage que je recommande sans hésiter ! Pros La campagne est simple à mettre en place et on peut la programmer bien à l'avance. La création même du mail est rapide et facile, l'interface est bien faite, même si elle demande quelques tâtonnements (5 minutes max) au tout début. Cons J'ai eu un peu de mal à me retrouver dans l'interface d'accueil la toute première fois. Une fois compris le système, c'est super simple. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.