# Page 65 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 65 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 65 - Reviews of Brevo ## Showing most helpful reviews Showing 1601-1625 of 3471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Allan S. Founder Events Services Used the software for: Less than 6 months ### "Brevo is my new favorite app" January 30, 2024 4.0 so far, I'm with a big smile and hopefully I'll keep it for a long time. Pros I can set up the way I want, have more users on free tools and also in paid tools, this is very important as sometimes we have users that are not using any of the paid tools. So we can pay exactly the amount we need. Cons support is a bit slowly, if you want to solve any issues in 5 seconds, you won't be able to do and will be disappointed Alternatives considered [Builderall](https://www.capterra.com/p/202345/Builderall/)[RD Station](https://www.capterra.com/p/180098/RD-Station/) Reason for choosing Brevo the most important feature is because its a solution all in one. The idea is perfect. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Leadlovers](https://www.capterra.com/p/206995/leadlovers/)[JivoChat](https://www.capterra.com/p/178227/JivoChat/) cause it was 3 different products and it was very hard to connect each of them. Review Source VR Verified Reviewer Founder Human Resources Used the software for: 2+ years ### "Right from Transactional Emails to Campaign Management, my go to email platform" July 22, 2022 5.0 Pros Ease of use and ease of deployment is something I love about the platform. I have been using this for more than 4 years. Cons Not giving the SMS credits in the basic versions along with the email version is something I don't like. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Brevo Costing & Ease of use. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of the costing and ease of use. Review Source AH Audrey H. Founder Arts and Crafts Used the software for: 2+ years ### "A very good choice for a practical and affordable tool" March 7, 2022 5.0 I've been recommending and using this tool over the past 5-6 years in 3 different companies. I love how it has evolved (new features mainly). There's also a good team for the support. Pros Love the campaign management, automation possibilities, ease of use to create and send campaigns, the possibility to buy credits to send SMS too Cons I don't really know, maybe it's not that easy to use this tool to replace the transaction emails usually sent with the website CMS. Alternatives considered [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reason for choosing Brevo ease of use, price, features Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) too expensive, not that easy to use Review Source Zuhairah A. Senior Executive Banking Used the software for: 1-2 years ### "Sendinblue review" January 30, 2021 4.0 I am enjoying the low cost that comes with this service, it has almost the same features that other big company software has but only charge fraction of other software charging. We manage to have an email automation process that help us managing our email campaign. Pros Sendinblue has a good email marketing automation process that can be schedule when to sent the email and to do a follow-up email. One of the most interesting point with this software is the pricing plan, it let us to paid only for the email that are sent, not on the size of the contact list that we have import on the platform. Cons It has a limitation on how many email that can be sent on daily basis. We has a contact list of more than 50,000 than need to be sent at one time, but we has to separate the it to multiple batch and sent it over few days and it is time consuming and we had to carefully planning the timing as there are other follow-up email to be sent that need to be send to the same contact list. Switched from [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) Sendinblue has more feature and tool to manage a marketing funnel and campaign. Review Source Pradeep N. Business Development Manager Information Services Used the software for: 6-12 months ### "Review of Sendinblue" December 13, 2022 4.0 Pros We are a conference and training company that specializes in business-to-business and business-to-consumer programs. A significant proportion of our programs are open-workshop, which means that people sign up to participate on their own. As a result, we must maintain constant contact with them. Sendinblue was our primary email campaign tool.Your attention will likely be drawn to its pricing right away. With plans starting at $25 for 20,000 emails and unlimited contacts, Sendinblue has some of the most affordable prices available.WordPress users have over 80,000 active installations, The interface is identical to that of the web application, resulting in a seamless user experience. Cons Users have almost no access to customer service, and the old landing page feature has the potential to be quite effective. Review Source GD Gabriel D. B2B Strategy Consulting Information Services Used the software for: 2+ years ### "Why brevo is excellent for building a lasting customer experience. It is quite transformative." November 1, 2023 5.0 Great transformation on my way of doing things. Am enlightened and ready to conquer. Pros Brevo has given me a wider approach to customers handling. It is very easy to use and implement. Basically, implementation is extremely an easy way that exposes the user to simple features which are designed well to help. Brevo is secure and accurate. Cons Hot deals awaits. Brevo gives definitely brilliant performance. I can't complain. Review Source vM valeria M. project manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Ottimo strumento di e-mail marketing" April 12, 2023 5.0 Esperienza positiva nel complesso. Lo consiglio. Pros Mi piace la possibilità di personalizzare facilmente i modelli per l'invio delle e-mail e la gestione delle liste di contatti. Cons Non trovo funzioni adatte a me per il miglioramento delle immagini. Review Source SI Shireesh I. Founder Management Consulting Used the software for: 6-12 months ### "Excellent Email Marketing Tool" July 22, 2024 4.0 Pros I liked the free forever feature to help me get on board and understand the ease of use and functionality. Cons Sometimes the popup font toolbar gets in the way. Review Source AD Alejandro D. CEO / DIR Human Resources Used the software for: 2+ years ### "I finally found my email provider..." February 8, 2023 5.0 Sendinblue really supports my contact management process and helps me support my customer experience strategy. Pros Landing pages, list creation, campaign programming, and analytical power are the best features I like most about Sendinblue. Cons Not weak attributes; I'd need to deep dive more to mention any. Review Source VR Verified Reviewer CEO Retail Used the software for: 2+ years ### "Très malhonnête" April 26, 2024 3.0 Très decevant, Brevo intègrent leur logo dans vos emails de manière automatique par defaut. Il faut payer une option pour le supprimer mais attention : autant l'intégration par defaut est automatique, autant sa suppression est manuelle et vous devez vous même retirer ce logo de vos templates mais cela n'est pas dit. Quand je découvre le problème et demande à me faire rembourser les mois payés pour un service non rendu, on me réponds qu'ils ne remboursent pas les services inutilisés. Très malhonnête comme démarche... Pros Interface relativement claire. Connecteur prestashop Cons conversation : la version de base bien que gratuite est peu intéressante, il faut payer pour avoir quelque chose de correct mais le prix n'est pas attractif. Review Source KV Kaitlyn V. Partner and Sales Manager Apparel & Fashion Used the software for: 1-2 years ### "Free but limited" August 2, 2022 4.0 Sendinblue is free and effective. The ironic thing is that we grew so much from using sendinblue that we needed a bigger and better platform. Pros It's free until you go over a certain amount of emails per month and your contact storage is unlimited, no restrictions! Custom templates, automation/auto responders, custom CTAs, and click tracking are all pros. APIs for integration with your website. The reporting is pretty well detailed. Customer support is very responsive and polite. I was able to set up sendinblue very quickly and I had no problems using it. Cons Sendinblues free version is limited and when you go over the email limit you need to buy a subscription to keep using the service. The customizable templates are there but they're limited.. Sendinblue could be slow and glitchy at times, most often when sending emails with attachments. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) My free trial expired and I wasn't comfortable enough with the platform to pay for it. Sendinblue had an actual free version meaning I could learn to use it before moving up to a subscription. Review Source OR Oriol R. Self employee Health, Wellness and Fitness Used the software for: Less than 6 months ### "Moving from Mailchimp to Sendingblue is the best decision I made in a long time" June 30, 2022 5.0 I moved to sendingblue for an economic reason. My surprise was when I discovered a tool much easier to use and poweful than Mailchimp. But what it really blew my mind was the amazing customer support experience I got. So I get a better product and a better service for half the money! My only regret is not to have made this change earlier. Pros Awesome customer servise. Seriously! Any cuestion I have I get inmediate and useful answers. Super intuitive and powerful optimization tools. Very nice and easy to use Email editor. Best value for my money Cons The landing page creator is very simple and I still use another tool to create more elaborate templates. I miss the option to segment by templatessend in automations in order to identify users that don't open my emails. There is a workaround but it'd be nice to have this option Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Sendingblue is a lot cheaper Review Source Eric B. Marketing Staff Marketing and Advertising Used the software for: 1-2 years ### "SendinBlue is the best way to perform email marketing" September 11, 2019 5.0 My experience with SendinBlue is wonderful. As a program, it has given me a lot of confidence, guarantee and, through it, has achieved a large number of potential clients and a continuous mega productivity development. Thanks to SendinBlue, it has managed to save time and expenses with respect to marketing and advertising activities, effectively providing us with all campaigns to develop the company's productivity considerably. Pros SendinBlue is an incredible tool for marketing or perfecting your e-mail marketing business. I like it because it gives me the opportunity to trade in different ways, that is, through email, messages or simply social networks. It has a free version that is quite complete. Sendinblue is a super important tool to increase your business productivity, your ability to trade and your interaction with the external market Cons The only thing I don't like about this software is the need for technical assistance. This tool is very complete, but at the moment of doubt or any inconvenience that arises, it is impossible to inform a support since it is very difficult to do it, fundamentally if you need a quick response, the only way of relationship that it has is a message electronic and usually takes hours to respond. Review Source AP Antonio P. Secretario General Health, Wellness and Fitness Used the software for: 6-12 months ### "Sendinblue demasiado complejo para iniciarse y muchos problemas para que no te paralicen las campaña" November 27, 2022 3.0 No nos ha gustado, nos hemos pasado a ePigeon, mucho más barato, igual de fácil de usar y no paralizan campañas Pros Realmente me gustó en principio la promesa de facilidad de uso, pero luego se quedó en promesa, cuando ya teníamos las campañas, las paralizan y nos exigen el doble optin. Cons No hay flexibilidad en precios, si sobrepasamos los usuarios aunque sea por unos poco no te permite mandar la campaña y las opciones son caras Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Por una oferta en Appsumo Review Source Response from Sendinblue December 14, 2022 Hola, Gracias por su comentario, Me alegra saber que le gustan algunas funciones de Sendinblue y me gustaría que tratáramos las que deberíamos mejorar. ¿Podría facilitarnos más detalles (ID de usuario + dirección de contacto) para poder asignar su cuenta y encontrar una solución lo antes y mejor posible? Puedes ponerte en contacto con nosotros a través de este formulario: https://www.sendinblue.com/contact/, abrir un ticket a través de tu cuenta o simplemente ponerte en contacto conmigo directamente a través del correo electrónico proporcionado. .Le aseguro que estamos trabajando continuamente en nuestro producto y servicio. Le aseguro que estamos trabajando continuamente en nuestro producto y servicio. Saludos cordiales DC David C. Sales Manager Computer Software Used the software for: Less than 6 months ### "Great value for the price!" August 10, 2022 4.0 Having run a few campaigns, we found it meets our current needs and will be moving on to a paid plan. Overall was very easy to use and setup. The customer support was there, even for a free tier even though it was just via ticket submission. Would highly recommend Sendinblue for businesses looking to up their email campaign without having to pay hundreds of dollars monthly. Their pricing upgrades are very fair as well! Pros I love the free tier. It's a great place to start using Sendinblue with unlimited contacts. Most platforms give you a free trial period, but with Sendinblue it is forever free at that level. Cons Not many templates. Needs 2 way integrations with CRM. With Pipedrive, we cannot submit new Contacts from Sendinblue to Pipedrive, only from Pipedrive to Sendinblue. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Pricing Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipedrive is very difficult to manage lists and their email formatting options were very limited. Review Source KM Kerry M. Editor Publishing Used the software for: 6-12 months ### "Easiest marketing automation software I've found" July 12, 2022 5.0 It's helping me manage my email list and I love the ease of use. Pros I tried a few other softwares and found them hard to set up and also expensive once you'd used up the introductory offers. Sendinblue is highly functional and easy to use. It's great if you want to connect with new clients and keep in touch with existing ones. Cons Honestly, I can't think of anything I don't like about this software. I was struggling with some of the others on the market and was fortunate to stumble upon this one. Review Source VR Verified Reviewer Full Stack Web Developer Information Technology and Services Used the software for: 2+ years ### "One of the best email marketing automation services. " May 16, 2021 4.0 I will definitely encourage you to use Sendinblue as it will definitely help you to automate your marketing webflow regardless of the size of your business. It's easy to use and offers powerful features to run successful email campaigns for your websites and businesses. Pros Sendinblue has one of the most powerful automation systems for marketing available in the market. It offers everything from email, SMS marketing, chat, to CRM, landing pages, and Facebook ads. One of the best things about them is their super responsive customer support. It requires no installation, comes with thousand of pre-built email library, and powerful analytics system to track email campaigns. Cons It's a bit costly compared to other email marketing services but the features completely justify the price. Other downsides of Sendinblue are it doesn't offer synchronization with sales software and sometimes had email deliverability issues. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp comes with a limitation of the number of subscribers, email library, automation features, and much more in their free plan. That's when I found out Sendinblue and switched to it for good. Review Source AH Ada H. owner Marketing and Advertising Used the software for: 2+ years ### "Great tool to start email marketing" February 22, 2024 5.0 In general I like using this platform and to use it for my clients. Pros That is has automations since the most basic plan Cons It can have more options for email design Reason for choosing Brevo Price-service relation in comparison to others Review Source Krishnamoorthy K. Founder Marketing and Advertising Used the software for: 1-2 years ### "Sendinblue is an emailing platform for professional businesses" September 26, 2021 5.0 Our company is delighted with the fact that Sendinblue is an excellent program for implementing marketing strategies. Sendinblue has been able to adapt to our requirements as marketers by accommodating all of the customer assessment and follow-up activities that we need in order to sustain a reasonable level of sales, and this has been made possible in part by the simplicity of working inside the platform. Pros As an autoresponder when consumers contact us, Sendinblue enables us to handle not just emails but also other kinds of communications as a notification that the content has been correctly received and that we will soon evaluate the information and contact them personally, enabling customers to familiarize themselves with the business also during waiting periods. Cons Sendinblue, like many other platforms, focused only on email marketing development, does not provide a suitable connection with platforms designed to execute seminars and conferences, whose capabilities might significantly enhance our communication and social capacity no matter how many people we want to contact. Review Source TA Travis A. Management Renewables & Environment Used the software for: 6-12 months ### "Great tool for simple email automation and reaching contacts" October 30, 2023 5.0 10 out of 10! Brevo has been a great solution to some really specific scenarios and I couldn't be happier with my experience with them. Pros I like the ability to setup automated contact form responses. MY website originally went to a thank you for your submission page when a contact form was completed but the amount of people that would navigate away from the page after not submitting the form was a lot so setting up Brevo to send an email response was great. Really solved a specific problem. Cons N/A all the features I have needed are available and the user interface is super easy to navigate. Review Source Aminuddin B. Information Technology Manager Telecommunications Used the software for: 1-2 years ### "Great value with Sendinblue" February 8, 2021 5.0 Sendinblue offer a great tool and function that really critical for our marketing automation. We have switch from other email marketing software, and by far, Sendinblue has done a better job in managing our email campaign process and management. Pros Sendinblue has everything that i need in creating funnel system for our marketing automation. From creating a newsletter, creating email campaign template to scheduling when to sending the email. Lead management is so easy to manage and export it to our lead follow-up process. It has really changing up our overall process while managing our marketing campaign. Cons There are some of the build-in template are not properly design and we have wasting hours of our time trying to editing a broken template. In the end, we just working on other template. The mobile version has restriction on some of the feature and tool that we can use in the mobile version. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Sendinblue has more flexibility in marketing automation. Review Source FM Fernando M. IT Manager Human Resources Used the software for: 2+ years ### "SAE" November 7, 2023 4.0 Pros The traceability of sent messages. we can know exactly if the message was delivered, opened, rejected... Cons Recent changes. The functionality to search for a message by its content, or by part of the recipient's address, has been removed. Review Source Alaister L. System Administrator Information Technology and Services Used the software for: 6-12 months ### "User friendly and inexpensive email marketing platform" July 31, 2022 5.0 It integrates with our blog and ecommerce platform. We create campaigns to send marketing emails and newsletters to existing customers. Sales performance and relationship with our customers are greatly enhanced. Pros The campaign management interface is simple. The drag-and-drop content editor is very easy to use. It offers fast and reliable bulk email delivery, unlimited contact storage, automated transactional email, and third-party integrations, for a lower price than the alternatives. Cons Quite a lot of email templates from the Gallery are a bit outdated and non-professional. We end up building them ourselves using their drag-and-drop designer. Alternatives considered [Mailgun](https://www.capterra.com/p/159630/Mailgun/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Sendinblue costs less for the same number of emails and similar features. Review Source TK Timothy K. Owner Religious Institutions Used the software for: 6-12 months ### "Sendinblue — Simple, Savvy and Beyond Satisfactory " March 28, 2021 5.0 I am more than satisfied with Sendinblue. It would take a team of horses to drag me away from them and to consider one of their competitors. Pros When I was unable to figure out how to do something I was able to get rapid assistance from Sendinblue. Most of the time, the inability was self-inflicted but the team never made me feel inferior. They simply assisted me. Cons To this point, there has been nothing I've desired to have that it didn't have. A few times I didn't know how to activate a certain functionality but that was operator error. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Brevo Sendinblue checked all of the boxes for me. I am beyond thrilled with my decision. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Their pricing structure was more equitable and I believe they are ahead of the curve for compliance issues. Review Source Rakibul I. Digital Marketing Executive Information Technology and Services Used the software for: Less than 6 months ### "Best price and service providers compared to other providers" April 2, 2023 5.0 Overall, this tool is fantastic as it greatly simplifies and works great on my work. Pros When compared to other providers, Sendinblue stands out as an affordable email automation and transactional email provider. This platform makes it easy for anyone to create custom emails, send automated sales messages, and keep customers informed about the latest news and promotions. Cons The customer service response time is a little poor, and there are limited third-party integrations available. Reason for choosing Brevo High inbox rate, fast processing, and a user-friendly interface. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.