# Page 77 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 77 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3406)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 77 - Reviews of Brevo

## Showing most helpful reviews

Showing 1901-1925 of 3406 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Sarah C.  
Financial  
Farming  
Used the software for: Less than 6 months

### "in love with Brevo"

April 25, 2024

5.0

Pros

email marketing. first time using, it was really easy to understand how i worked. And, I am very happy with the results.

Cons

the way the contact list is organized. Also, it takes too long to load.

Review Source

CS

CHANDAN S.  
Email Marketing Specialist  
Market Research  
Used the software for: 1-2 years

### "Excellent Customer support from Sendinblue team"

May 11, 2021

4.0

The Best thing is pricing. It is available at the best price in the market. They haven’t increased there pricing even after more than 5 Years. It comes with many integration options.

Pros

I was using there free plan. It is easy to use. We can upload our contacts using CSV sheet in rows and column. The customer support is excellent. They will provide excellent support even if you are using there free plan. It is the best Email marketing tool

Cons

Not many pre-built email templates available in there Library. They should upgrade and bring more features creating email template using Drag and Drop features.

Review Source

DA

David A.  
Ecommerce Executive  
Retail  
Used the software for: 1-2 years

### "D&X"

December 4, 2020

4.0

Great software. Good helpful customer services.

Pros

Ease to use, Easy to Set Up, Great Analysis System, Great Format for the campaigns and good help service.

Cons

The fact that whilst we did a few campaigns to filter out the unengaged customers. Our account was locked for a few days and we had to wait for ages to have the account unlocked. We did explain that we had to do a campaign to be able to filter out or engaged customers. As we had built a list from 4 years ago which was stuck in a section on the website, and we had just noticed this after few years

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price was too high, customer support not good enough. Features not that good.

Review Source

NS

Natalia S.  
Country Manager  
Financial Services  
Used the software for: Less than 6 months

### "Cheaper option, more for non USA costumers"

September 2, 2021

4.0

It works properly. I highly recommend it. Easy to use, some good features. No limit of contact, just limits of emails per month. Cheaper than others.

Pros

It's easy to use. The free account of 300 mails for free is extreamly useful. It maight be enough for small enterprises or even just to try the features and know how healthy is your email base and your email base's rates. You can pay in different currencies so you can avoid some international taxes (more if you're in argentina). The email template is easy to use. None of the paid plans have limits of contacts.

Cons

I think that it would be nice to have the possibility of selecting the quantity of email that you want t sent from a base. Or, for example, choose a big base and set a quantity of contacts to send during a period of days. That is one of the problems that i found and that makes that i have to upload list of the exact number of contacts that i want to send in a campaing.

Review Source

VR

Verified Reviewer  
CEO  
Graphic Design  
Used the software for: 2+ years

### "Excellente solution"

August 7, 2021

4.0

Pros

Sendinblue est une solution complète et fiable.

Cons

Le coût et surtout la gestion des abonnements / volumes, très variables chez nous.

Review Source

SP

Sadhan P.  
Founder and CEO  
Internet  
Used the software for: 2+ years

### "My Favorite Email Marketing Tool That I Use To Send Transactional Emails To My Customers"

March 9, 2022

5.0

Pros

1\. User-friendly UI. 2. Full analytics and reports. 3. Drag-and-drop template builder. 4. Super support and help.

Cons

I have found nothing unnecessary in this software.

Review Source

AR

Andis R.  
CEO  
Construction  
Used the software for: I used a free trial

### "Andis about Brevo"

November 13, 2023

4.0

Pros

It's great that the product can be integrated with WP websites relatively easily.

Cons

What is missing is that the new Lead cannot be bundled with the client's email and Facebook lists, as can be done with other similar applications. Missing that an incoming email from a completed form cannot be attached to the corresponding customer Deal.

Review Source

MF

Michael F.  
Art Dealer  
Arts and Crafts  
Used the software for: 2+ years

### "So easy to use, incredible customer service!"

March 20, 2021

5.0

I have been with them a while and they never disappoint.

Pros

Super easy interface. Software is updated regularly and new features always offered, adapting to today's possibilities.

Cons

You do need to pay a higher price for more detailed analytics.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Ease of use

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

CC had a terrible interface and pathetic templates. Felt really outdated. And...I didn't like the name.

Review Source

LD

Luciana D.  
Marketing director and project management  
Construction  
Used the software for: 6-12 months

### "Review for Brevo "

September 18, 2023

4.0

Pros

Brevo is an affordable and easy-to-use software. It is easy for other participants who have no experience.

Cons

Sometimes it has some flaws but the support is decisive.

Review Source

BD

Bruna D.  
Executiva de Novos negocios  
Architecture & Planning  
Used the software for: Less than 6 months

### "ALGUEM SATISFEITA"

November 23, 2023

5.0

Feliz com o acesso que tenho feito dentro da plataforma.

Pros

A praticidade de mandar vários e-mails ao mesmo tempo

Cons

poderia aumentar a quantidade e e-mail enviados gratuitamente

Review Source

SS

Siva S.  
Senior Technology Specialist  
Human Resources  
Used the software for: 6-12 months

### "Easy to use Services - SMTP is Great and Tracking is Awesome"

September 22, 2021

5.0

Overall Wonderfull product, best in the market and support wise it really Great and Quick even for a free accounts

Pros

Open Tracking and click Tracking is Awesome SMTP is very simple to use Realtime updates is again Awesome

Cons

300 per day is good for me, Still if it can be increased to 500 / more it will be Great, About backlog mails, if there is an option to see which emails are in backlog it will be nice

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

MailerLite approval of free account is very bad even to try the product, Convertkit has less of the features SendGrid has very less sending limits

Review Source

BB

Brannon B.  
Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent product and customer service"

March 17, 2021

5.0

I am primarily using this for personal/home use projects to notify me when certain things fail within my custom home automation software and other utilities that I have created.

Pros

I am primarily using SendInBlue for Transactional e-mails. The product was easy to configure and get up and running. I contacted support for assistance with getting my domain's TXT records configured and the representative was very quick to respond, was very helpful, and even provided additional helpful links to other things that I might want to watch out for. I am using the API with C#.

Cons

I haven't found anything yet. So far, everything is great!

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

I had used SendGrid in the past and had no complaints. However, when trying to get up and running with them, the process was just too complicated. When I created my account, it submitted a support request where I was required to answer a million questions just to get approved to use their product. I quickly gave up on them and came across SendInBlue and have been very satisfied so far!

Review Source

YS

Youssef S.  
Company Owner  
Retail  
Used the software for: 1-2 years

### "Sendinblue makes email marketing extremely easy"

October 14, 2022

5.0

I really like the software, it's helped me learn about email marketing and helped me in creating a customer email list. If you are new to email marketing then this is where I'd start.

Pros

Sendinblue helped me go from 0-100 with email marketing. I knew nothing at first, and it helped me learn how to make a list, helped me formatting the email, and made the sending process as easy as possible.

Cons

I wish there were more advanced features within Sendinblue. It works great when you are just getting started with mass mailing, but as time goes on and you find the need for more advanced features, you sometimes find them missing.

Review Source

FP

Francesco P.  
Magaziniere logistica  
Marketing and Advertising  
Used the software for: I used a free trial

### "Affidabilità e prezzi al top "

August 1, 2023

5.0

Usato per inviare email di marketing è creare campagne web informative di tipo newsletter, personalmente lo utilizzavo per un azienda piccola privata

Pros

Mi è piaciuto sicuramente la velocità di creazione delle campagne con un software facile ed efficace interfaccia grafica molto semplice,ottima per le statistiche di gestione dei contatti aggiorna in automatico,il software dedicato per il marketing ad un prezzo molto conveniente

Cons

Non ho riscontrato problematiche di gestione e bug,funziona perfettamente senza rallentamenti

Review Source

FF

Filipa F.  
Responsável de Comunicação  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great email marketing platform"

April 23, 2024

5.0

Really easy, intuitive, beautiful designs

Pros

The fact that I can have as many subscribers as I need, in the free version!

Cons

So far I don't have a formed opinion on this. Still discovering some features

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Not very intuitive, limited subscribers.

Review Source

JB

Jean B.  
ceo cuiti  
Arts and Crafts  
Used the software for: 6-12 months

### "a simply way to send email"

February 11, 2023

3.0

u used it a long tile and i found accumbamail more easy and cheaper

Pros

i love this program because you can send a lot of email easily

Cons

the cost is too expensive , the help serice is too slowyou have no contact with sav

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

for the easy way to use

Switched from

[Acumbamail](https://www.capterra.com/p/195838/Acumbamail/)

more cheaper

Review Source

Néstor F.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Perfect service for Email Marketing"

January 18, 2023

4.0

I really like the specs of the service its just what we need in our company, the relation price-product its really good.

Pros

I really like the specs of the service its just what we need in our company, the relation price-product its really good.

Cons

I believe could improve in UI and UX, specially in the dashboard.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing Brevo

I believe its better overall

Switched from

[MailCamp](https://www.capterra.com/p/197365/MailCamp/)

Price go up and we did not use all the features we pay for.

Review Source

RA

Robert A.  
CEO  
Animation  
Used the software for: I used a free trial

### "very good"

November 6, 2023

5.0

Pros

versatile software that has features. That I enjoy.

Cons

It's a little bit of a learning curve. To move around and find what you need.

Review Source

MS

Madhusudan S.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Software for email marketing and marketing automation that has capabilities for companies of various"

February 8, 2023

5.0

I absolutely appreciate all of Sendinblue's marketing features and options. It provides all the tools I need, including a newsletter builder and email marketing manager. The inboxes aid in keeping track of a customer's prior email correspondence so that we may better serve and respond to their emails.

Pros

Our utilisation has been excellent for email marketing. With the software's excellent tool for campaign creation, creating campaigns is simple.

Cons

We had gone to great lengths to update our email list, become familiar with the new interface, and link it to our website for subscribers. We currently feel deceived or fooled.

Review Source

PF

Pedro F.  
Researcher  
Education Management  
Used the software for: 1-2 years

### "Sendinblue is a powerhouse"

November 8, 2022

5.0

I'm very pleased and I do recommend it for anyone who's looking for this kind of solution.

Pros

It's very easy to use from the beginning.

Cons

Nothing in particular, except the second interaction I had with the support team could be more quick. But this is far from making me looking for a substitute.

Review Source

EM

Emilio M.  
Commerciante  
Apparel & Fashion  
Used the software for: 2+ years

### "Ottimo software per le newsletter"

September 30, 2022

5.0

Pros

Sotto consiglio di un amico ho iniziato ad usare SENDINBLUE e devo dire che mi trovo benissimo

Cons

Niente di particolare da segnalare, va bene così.

Review Source

BV

Brunno V.  
Design Graphic  
Education Management  
Used the software for: I used a free trial

### "Satisfactory experience in the distribution and monitoring of campaigns."

April 20, 2024

5.0

I have been a user since the time the platform was sendblue, I like it a lot, I use it with my customers and I like the analytical feedback, the data that is presented after the creation of a campaign.

Pros

Agility and return of analytical information, with important data from the delivery of campaigns.

Cons

Difficulty in registering the email lists, it could be more intuitive.

Reason for choosing Brevo

I'm an old user, from the time of send Blue, I like the platform, it serves me in everything I'm looking for.

Review Source

AS

Ankur S.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Images don't work on alternate view link"

September 6, 2020

2.0

Generally support is good, unless you expect them to resolve an issue

Pros

One service for transactional and marketing email

Cons

The alternate email links do not work when you buy a dedicated IP. They want you to pay extra for SSLs if you expect images to be visible in the alternate links which are generated by Sendinblue. This is a big failure given this is a very basic feature expected to function in any such product. They use Let's Encrypt certificate to make the page work but they won't do so for the images in the content and want you to pay 108€/year for each certificate for the images to be displayed.

Alternatives considered

[Netcore Email API](https://www.capterra.com/p/147847/Pepipost/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Features, however now I've found one of the basics does not work

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

to simplify setup

Review Source

JM

Jessica M.  
IT Manager and Client Success Partner  
Computer Software  
Used the software for: 1-2 years

### "Great marketing Platform"

April 18, 2023

5.0

Pros

SendinBlue makes it simple to create and execute a strategy for recognizing what you want to do. It enables you to transition effortlessly from the campaign email to the landing page to the subscriber list while connected to my WordPress site and Elementor. When everything is in one place, you can rapidly travel back and forth, work on the components, and sort and filter emails. Make a list of everything you need, and SendinBlue will almost probably have it.

Cons

The service may be a little slower when loading depending on the demand on the servers, but nothing too serious.

Review Source

JPD

John Peter D.  
MD  
Computer Hardware  
Used the software for: 2+ years

### "SendinBlue is easy to use"

June 28, 2021

4.0

Quick and very efficient. I can get an almost instant mail-out done within an hour. Fast feedback from the sample mail and fast response on the opening rate

Pros

It's organized, step by step, save at any stage. Easy to use and sparkles well

Cons

I'd like more control over font sizes - Maybe I'm not using the correct text boxes

Reason for choosing Brevo

I made a quick decision and did not spend much time deciding

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I was still learning and did not it set up correctly

Review Source

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