# Page 85 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 85 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3471)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 85 - Reviews of Brevo

## Showing most helpful reviews

Showing 2101-2125 of 3471 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Mamadou S.  
Fondateur  
Marketing and Advertising  
Used the software for: 2+ years

### "Pas mieux nul part "

May 2, 2023

4.0

Pros

Je trouve que seendinblue est le meuilleur logiciel d'emailling. La version gratuite est vraiment un obene pour les débutants pour bien s'inpreingner du logiciel

Cons

la version standart pour moi n'a pas besoin d'etre car il n'apporte pas d'enormes fonctionnalite par rapport au forfait gratuit

Review Source

TN

Thomas N.  
Directeur  
Retail  
Used the software for: 6-12 months

### "Gestion de marketing de haute qualité "

December 15, 2022

5.0

Plutôt satisfait des services proposés avec une gamme de prix par rapport à vos besoins. J’aime bien gestion, marketing, très rapide et concrète.

Pros

Les prix sont plus que abordable par les services proposés différentes Gammes de prix, service, assistant très efficace et rapide.

Cons

C’est difficile à utiliser, au début où il faut s’y habituer à évident à comprendre

Review Source

DG

Dario G.  
Socio Gerente  
Wholesale  
Used the software for: 2+ years

### "Facil manejo"

March 25, 2022

5.0

siempre funciona, y las 24 horas!

Pros

Facil manejo del software para quienes solo queremos llegar a nuestra base de datos con publicidades. Rapido, y de muy simple manejo

Cons

si bien es muy amigable, muchas de las funciones no estan tan claras para que pueden usarse

Reason for choosing Brevo

publicidad

Review Source

VR

Verified Reviewer  
chargée de développement  
Sports  
Used the software for: 1-2 years

### "Expérience Sendinblue"

March 10, 2023

4.0

Pros

Assez simple d'utilisation, gratuit pour les petites entreprises et étudiants

Cons

Pas aussi intuitif que Canva, le site pourrait être plus intuitif pour déplacer les blocs

Review Source

SB

Simon B.  
Director  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Ease of use"

December 2, 2021

5.0

Easy to use and intuitive.

Pros

Copy and pasting contacts from an Excel sheet, then being able to duplicate a campaign and schedule the delivery time within ten minutes was a lifesaver for me. Using any new software for the first time is always a learning curve, but I found Sendinblue intuitive and their were only a few times I hit minor hurdles, which I was able to overcome on a second attempt.

Cons

For my use there are no cons as it does everything I need it to do.

Review Source

CS

Christopher S.  
Editor  
Online Media  
Used the software for: 1-2 years

### "Great product"

October 29, 2020

5.0

Overall, happy with the system and would recommend it.

Pros

I was looking for a simple to learn and simple to use method of sending out professional monthly newsletters and maintaining a subscriber database. On the whole SendinBlue suits my needs and is cost-effective in that it is less costly than other bigger names. I don't do e-commerce and I'm a small operation so many of the features are not relevant to me. The drag-and-drop editor works well and intuitively. The response time on questions has been good, although not immediate.

Cons

Some of the features were quite difficult to pick up as I'm neither a marketeer nor skilled in this area but I have managed the basics.

Review Source

JR

Jeff R.  
CEO  
Music  
Used the software for: 1-2 years

### "Sendinblue is the clear winner, go ahead and switch."

January 30, 2022

5.0

Easy and fast. I wish I would've switched years ago. I could've saved money, time, and quite likely retained more contacts that I lost because of my other platform.

Pros

From importing contacts to ease of email creation and sending, Sendinblue is easy and fun to use so I could focus more on content creation instead of trying to deal with byzantine structured email marketing platforms and billing.

Cons

I didn't care for the account verification process, but that's simply good housekeeping on their part. It's not really a complaint.

Reason for choosing Brevo

price to feature value.

Review Source

Joshua B.  
IT Coordinator  
Government Administration  
Used the software for: Less than 6 months

### "Excellent Product, Excellent Support"

September 25, 2020

5.0

Transactional emails are amazingly easy to set up, once you know what you're doing. The UI/UX in clean and "friendly," and the customer support reps are knowledgeable and helpful.

Pros

The transactional emails are a huge help for ensuring delivery on our websites and apps. Customer service was also incredible.

Cons

I had to contact support a few times to get started, but that was mostly because this was my first time working with a third-party transactional email service

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailgun](https://www.capterra.com/p/159630/Mailgun/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing Brevo

Great value for the cost

Review Source

MC

Magdalena C.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great value for money"

May 29, 2023

5.0

Pros

I am using from a few months now and I think it’s one of the best options out there. I really appreciate the flexibility it provides - each month I am choosing how many e-mails I’ll send and I don’t overspend when I know that my e-mail marketing is not gonna be my main focus this month (as a solo-entrepreneur I have to juggle a lot of things). I love the fact that that you can have unlimited base of contacts and just pay for the e-mails you send - that’s what really stands out compared to the offers from other newsletter software suppliers. The editor is easy to use and pretty intuitive, e-mails look very professional and neat. The reports are easy to read and understand. As a small business owner I highly recommend it!

Cons

I wish the function that lets you see what is gonna be the best sending time for your contacts was available in the basic plan

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

My clients were not getting the welcome e-mail on time and sometimes not at all - that e-mail contains a discount coupon which is the main reason they sign up

Review Source

LH

Lindsay H.  
Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Email marketing at it's finest!"

May 29, 2022

5.0

Pros

I love Sendinblue! It makes email automation easy and it's really user-friendly. I can easily create automated email sequences and I love the flexibility to personalize my messages. The reporting features are also great, and I can see how my campaigns are performing in real-time.

Cons

The pricing is a bit expensive, but it's worth it because the software is so user-friendly.

Review Source

Ngalla B.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Best software for email marketing "

October 27, 2022

4.0

Good experience.

Pros

The best feature with sendinblue is the ability to send up to 9000 emails per month using the free plan. With that small businesses can easily grow before getting to the paid plans. I also like the feature which permits me to remove the Branding too.

Cons

Haven't noticed any yet as of the moment of writing this review.

Review Source

MJ

Marie J.  
Community Marketing Managerin  
Marketing and Advertising  
Used the software for: 1-2 years

### "E-Mail Marketing leicht gemacht "

May 25, 2022

4.0

Ich würde es zusammenfassen mit: Sehr bemüht. Es gibt viele Möglichkeiten, aber längst nicht alle, die andere Anbieter beinhalten. Weil immer mehr Funktionen dazu kommen, wirkt es manchmal etwas unübersichtlich. Für kleinere Use-Cases ist es jedoch mehr als ausreichend und leicht anzuwenden.

Pros

Sendinblue (ehemals Newsletter 2 Go) ist in der Einfachheit der Anwendung wirklich nicht zu übertreffen. Auch ohne Einarbeitung oder Vorkenntnisse kann man schnell und einfach Kampagnen erstellen und verschicken. Die E-Mail-Pakete sind angemessen und der Support hilft via Mail schnell und einfach weiter.

Cons

Die Automationen bedürfen schon etwas mehr Know-How und sind nicht ganz so einfach umzusetzen. Auch die Erstellung von Anmeldemasken kann manchmal etwas kompliziert sein, wenn man mit verschiedenen Hacken verschiedene Listen befüllen will. Hier braucht man manchmal Unterstützung von einem Anwender, der schon länger Sendinblue nutzt.

Review Source

AV

Anna V.  
Language Coach  
Education Management  
Used the software for: Less than 6 months

### "Thanks for your great service"

March 22, 2021

5.0

Sendinblue is very intuitive, friendly, helpful and resolutive.

Pros

1\. The product is easy to use 2. The integration to our website (provided by Jimdo) was fast and easy. 3. Emailing campaigns and automation are the best. 4. Customer service is fast and very resolutive. 5. You can select and change the pricing at any moment depending on you current needs.

Cons

Everything was nice. Maybe better examples about how automation work would be appreciated.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Brevo

Ease in use, pricing, better product offer

Switched from

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

It was quite confusing and so intuitive. It is just didn't work with me. Also, it wasn't possible to embed their form in my website.

Review Source

MB

Michel B.  
Chef de projet digital  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "La meilleur solution pour l'implémentation et la gestion de campagne"

July 7, 2021

5.0

Intégration de l'API dans plusieurs services en ligne

Pros

J'aime la simplicité d'usage de l'API et l'éventail large des possibilité pour les différents utilisateurs.

Cons

Je ne sais pas, mais vraiment pas et encore 6 caractères pour valider ! ;o)))

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Solution plus complète

Review Source

VA

Vanessa A.  
blogger  
Writing and Editing  
Used the software for: I used a free trial

### "Good but confusing"

June 24, 2022

3.0

I found that the user interface wasn't for a beginner even on the free plan. Support was helpful which was a plus.

Pros

I liked that they offered a free option for email marketing. Customer support is helpful. Offers drag and drop email creations.

Cons

The user interface is a bit overwhelming. I also found the setup to be a bit difficult.

Review Source

Response from Sendinblue

July 21, 2022

Hey Vanessa, Thanks a lot for your valuable feedback. I'm happy to hear that our Customer Experience team was able to assist you on your way to getting to know Sendinblue. Please let me know if there's anything else I can do to help you familiarize yourself with the platform. Feel free to contact us at anytime, we're here to help! Thanks and all the best, Nadja from Sendinblue

LB

Lavelle B.  
admin  
Medical Practice  
Used the software for: 6-12 months

### "Grateful for the help"

July 14, 2021

5.0

Pros

Sendinblue was easy to use and set up. Also recommended by a friend in another business which was an excellent recomendation.

Cons

Bad emails and risk of losing access to this software. I didn't want to annoy subscribers or distribute unwanted information

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Brevo

Price and service, met my needs of just sending one campaign and pay for that one at the best rate

Review Source

VR

Verified Reviewer  
BIM Manager  
Construction  
Used the software for: 1-2 years

### "Powerfull and free for small users"

August 26, 2019

5.0

Pros

Free and easy to use. Ability to import and map csv files with contacts. It will prevent duplicate emails (contacts). It will give you real-time report where you can see who received, who opened, who clicked an email.

Cons

If you do not enter phone number it will remember it as "null" and warn you on the other contacts where you want to also leave empty phone number field that "it is already associated with another user". Still not figure out how to send the same campaign only to newly listed people (ignoring all the others that have already received the email) - I know it's possible, but is hard to find. It will send emails event to invalid email addresses and will not purge it or warn about the bounce.

Reason for choosing Brevo

Because of all the Pros I mentioned above.

Review Source

VR

Verified Reviewer  
marketer  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "the easier campaign builder place"

November 12, 2022

5.0

my experience was quiet good

Pros

sendinblue a software that helps affiliate marketers to set up their whole campaigns and to get leads

Cons

it is not easy to get acces to important tools with a free plan on the software.

Review Source

Antonello B.  
cultivator  
Farming  
Used the software for: I used a free trial

### "its ok"

May 16, 2023

5.0

Pros

good app to use for appointment and bookings

Cons

kinda hard to find out. i only found out because a Facebook ad

Review Source

Rohan K.  
Data Analyst  
Financial Services  
Used the software for: 6-12 months

### "The Best Email marketing solution"

February 18, 2022

5.0

Pros

The pricing plans are pretty good making it a value for money product. The features I like the most include Unlimited Contacts, Customizable Sign-up Forms and the Automations. Transactional emails work pretty well and deliverability is excellent. The pre-made templates are beautiful and can be used right off the bat.

Cons

Only thing I dislike is that while creating an automation you need to have an email template ready. The interface doesn't allow you to create a new template while setting up an automation.

Review Source

VS

Vladislav S.  
Commercial manager  
Computer Software  
Used the software for: 1-2 years

### "Megatec review"

February 9, 2021

5.0

Very well, recommend this services.

Pros

Price, it is cheaper that opponents, have more functionality from box.

Cons

Need to add more elements for visual email editor. For example for add to email video, possibility to add grids, add columns not only rows, add web push, and possibility to copy email templates between simple email campaigns and automations, now you should use separated templates.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Cheaper, better tariffs, you pay for emails sent, not for clients base size.

Review Source

KF

Katja F.  
Goldschmiedin  
Design  
Used the software for: 6-12 months

### "Der Kampagnenversand ist voll unlogisch im Ablauf. Nehmt euch ein Beispiel an Mailchimp"

September 14, 2023

1.0

Ich will newsletter versenden und haben jedesmal Ewigkeiten , weil das ganze so unlogisch aufgebaut ist. Voll nervig, hatte ich mit Mailchimp nie.

Pros

Gestaltungsblöcke einfügen ist toll, es ist günstiger als mailchimp aber tausendmal nerviger

Cons

Erst zum Schluss kommt die Meldung, dass die Bilder zu gross sind. Plötzlich kann ich meine eigene Mailadresse nicht mehr als Absender einfügen. was soll das denn!!!!Für jede Kampagne brauche ich ewig, Wer bezahlt diese Zeit?

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

preis

Review Source

CC

Cristina C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "On the way to being a great product"

November 3, 2022

4.0

Pros

The number of emails that can be sent with the free version.

Cons

It doesn't have a set-up tutorial that includes things that need to be in place right from the start. I did a lot of research to find things that are essential to functionality with Wordpress, that I was not able to find in the Sendinblue video tutorials.

Review Source

Ahmed Y.  
Founder and Managing Director  
Translation and Localization  
Used the software for: 6-12 months

### "An email marketing solutions for small to midsize businesses! "

August 21, 2022

4.0

Managing your email marketing needs has never been easier than with Sendinblue's all-in-one solution.

Pros

With Sendinblue, you get more than just email marketing software--it's an alternative to Mailchimp and serves as a comprehensive digital marketing hub. It allows you to create email campaigns, automate marketing campaigns, and send SMS messages and transactional emails to your clients, to name but a few.

Cons

In light of Sendinblue's many features, some small business owners and solopreneurs may not find its pricing attractive.

Review Source

PW

Peter W.  
manager  
Civil Engineering  
Used the software for: 2+ years

### "Review"

October 18, 2022

5.0

Good software and the company. Highly recommended.

Pros

It is easy to use and understand. Always work. Pricing is fright

Cons

All is good. I have not found any floss so far.

Reason for choosing Brevo

na

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

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