# Page 88 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 88 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 88 - Reviews of Brevo ## Showing most helpful reviews Showing 2176-2200 of 3471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZC Zaida C. Administrativo Information Technology and Services Used the software for: 1-2 years ### "Muy útil a muy buen precio" October 5, 2023 5.0 Es una plataforma fácil e intuitiva Pros Es una herramienta muy útil y tiene precios escalados que se adaptan a todos los bolsillos. Cons En general nos gusta todo, quizá añadiría opciones de guardar plantillas para diferentes campañas/emrpesas Reason for choosing Brevo Secillo y barato Review Source AK Arnaud K. Webmaster Internet Used the software for: 1-2 years ### "Sendinblue un produit simple et efficace, je recommande !" February 14, 2022 5.0 Pros J'apprécie particulièrement la simplicité d'utilisation du produit. Très intuitif, je n'ai pratiquement jamais eu besoin de recourir à la documentation. J'implémente des formulaires d'inscription pour des sites web clients sans difficultés à l'aide du plugin fournit. Ce dernier est mis à jour régulièrement et je n'ai à ce jour pas rencontré de régressions. Les rapports fournis suite à l'envoie d'une campagne d'E-mail sont complets et très lisibles. Le support est très réactif, j'ai toujours eu une réponse dans les 2 heures. Cons La procédure d'activation du compte et la justification de l'origine des contacts est à mes yeux trop longue. Beaucoup de questions, d'aller retour avec le support pour se justifier. Un peu trop lourd à mon gout. Ceci étant une fois activé, je n'ai plus rien à redire. Review Source George R. Digital Product Strategist Information Technology and Services Used the software for: Less than 6 months ### "A truly results driven solution that will allow you to set up and run campaigns within minutes" August 9, 2019 5.0 I was pleasantly surprised by SendInBlue after having some not so great experience with other similar software, which in some cases are more popular. I was able to set up my campaign in minutes and I started getting leads just days after running it, having all the tools that I needed in order to monitor my campaign in place and available to be used Pros The software is really easy to use, very intuitive and it provides enough features in order to set up and run a proper campaign for any small or medium size company Cons There is nothing that I don't like about this software Reason for choosing Brevo Because it's an easy to use and feature rich solution Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was very difficult to set up a campaign template that was meeting my business needs and to monitor running campaigns in an easy and intuitive way Review Source Dawn O. Marketer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great interface " November 19, 2022 3.0 Pros I really love the simplicity of the interface Cons The fact that a lot of mails enter spam box in client's email Review Source Response from Sendinblue December 12, 2022 Hey Dawn, I'm happy to hear that you've enjoyed Sendinblue so far. If you have any questions or would like to know how to improve your deliverability, don't hesitate to reach out to us! Thanks and all the best, Nadja from Sendinblue VR Verified Reviewer SEO outreach specialist Marketing and Advertising Used the software for: 1-2 years ### "Fast refund policy " July 20, 2021 5.0 Overall experience is nice Pros Simplicity and fast actions, easy to manage everything Cons Automatic subscription and free plan will expire after a paid one. Review Source ÁR Álvaro R. CEO Marketing and Advertising Used the software for: 1-2 years ### "Brevo es muy amigable y mis campañas son más eficientes" February 21, 2024 4.0 Mi experiencia ha sido muy buena, especialmente desde el momento en el que tomaron el control de Sendinblue. Me gusta la data y la posibilidad de automatizar procesos. Pros Lo que más me gustó es que está pensado esencialmente para el cliente. Es muy transparente, fácil de utilizar, de integrar tipos de campañas y la data es lo suficientemente robusta como para tomar buenas decisiones. Cons La verdad es que para lo que necesito en la agencia se ajusta perfectamente a lo requerido. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Por engorroso del sistema y lo poco amigable. Review Source LL Laura L. Social Media Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Easy to Design Templates and Export " March 25, 2022 5.0 I prefer Send In Blue over MailChimp. Pros I love the ability to customize by dragging and dropping. There are a wide range of templates to choose from as well that are nicely designed and professional looking. I love being able to export my template to HTML. Cons I've had issues re-sizing photos so the two blocks with titles/descriptions are even. Review Source DS Derek S. Techie Non-Profit Organization Management Used the software for: 6-12 months ### "Good for simple email campaigns and newsletters" August 25, 2022 4.0 Straightforward, sends customised emails which is all I want Pros Custome templates are very useful, and the contact me unlike MailChimp who left me up a proverbial creek Cons a couple of small anomalies in functionality, e.g. no preview of recipients before sending Reason for choosing Brevo price and simplicity Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They banned me for unspecified reasons, then never answered my requests to know why nor how to fix it. Strange because I don't really do marketing, just sending to members of our organisation Review Source SJ Sharif J. Owner Information Technology and Services Used the software for: Less than 6 months ### "Excellent Product" August 8, 2022 5.0 Good, I would recommend to others. Pros 3rd Party integration is easy to set up and works very well. Cons I've only had one experience with support, and it was average. I discovered an actual issue with my account and after pointing it out, support gave a canned response that did not address the issue at all. I believe there was possible a language-barrier. It took many back and forth messages over a few days before a resolution was made. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Sendinblue was recommended by the WordPress plugin I use to send mail - WP Mail SMTP. Review Source AR Alexandre R. International account manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Moins bien que certains concurrents" November 29, 2022 2.0 Pros L'outil fait ce qu'on lui demande: du mailing et de la gestion de relances. Cons Franchement pas facile d'utilisation, spécialement pour les Premières campagnes. L'outil est également assez radin niveau fonctionnalités Alternatives considered [Sarbacane](https://www.capterra.com/p/174511/Sarbacane/) Review Source Response from Sendinblue December 13, 2022 Bonjour Alexandre, Merci pour votre retour concernant l'utilisation de notre plateforme. Je suis désolée que vous n'ayez pas trouvé l'outil à votre goût. En ce qui concerne l'utilisation et les fonctionnalités de la plateforme, je serai ravie de pouvoir vous aider, d'autant plus que nous ajoutons toujours de nouvelles choses. Pourriez-vous nous fournir plus de détails (ID utilisateur + adresse de contact) afin que je puisse retrouver votre compte et recueillir plus d'informations ? Vous pouvez également nous contacter via ce formulaire : https://www.sendinblue.com/contact/. Merci encore pour votre retour. Je peux vous assurer que nous travaillons continuellement sur nos produits et services. Merci d'avance pour votre retour! LL Lucia L. Impiegata Retail Used the software for: 6-12 months ### "Sendinblue e la semplificazione del lavoro" February 15, 2023 4.0 Buona Pros La praticità di utilizzo e la capacità di interfaccia con altri sistemi Cons Forse un pochino lento nell'importazione dei data base Review Source MG Mohamed G. CEO Computer Software Used the software for: Less than 6 months ### "Excellent Choix Pour le CRM des StartUps / Entreprises" April 27, 2022 5.0 Nous utilisons actuellement SendInBlue pour les correspondances avec nos ainsi que les CRM & campagnes ciblées. Nous n'avons pas grand chose si ce n'est qu'il répond parfaitement à notre besoin. Pros Les templates, l'automatisation ainsi que le Free-Tier font que nous avons choisi SendInBlue. En effet pour des business qui viennent de débuter, disposer d'une version d'évaluation permettant de répondre à nos attentes et de fidéliser nos clients est pour nous une BENEDICTION ! Jusqu'à 300 mails gratuit par jours franchement le choix est vite-fait ! Cons J'ai juste eu un petit souci lors de l'activation de mon profil mais après juste deux échanges avec le support le problème à été réglé très rapidement. Switched from [WPForms](https://www.capterra.com/p/234945/WPForms/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Envie de tester du neuf et aussi parce que c'étais recommandé par un de nos clients. Review Source Tohibullah M. Business Owner Information Services Used the software for: I used a free trial ### " Great features and functionalities but need to make things user friendly" August 11, 2018 3.0 Maybe, it has great features and functionalities, but they need to make things user friendly. Pros When we first came to know about Sendinblue, we had big expectations. Features like 300 free emails per day together with all the great functionalities including automation, integration with one's website/blog are there. For those interested in affiliate marketing, they are running an affiliate program on cj.com as well through their own portal. The one running on their portal has multi-level marketing feature meaning you are incentivized for referring more affiliates. Cons After spending an hour or so, we soon realized that it is not that user-friendly or easy to use. Despite confirming email, getting the message: "Your account has not been validated yet. You are only a few steps away from sending your campaigns." Fail to understand the relationship between importing all of contacts, completing profile, creating and scheduling newsletter with validation. Review Source JH Jalayah H. Business Owner Computer Software Used the software for: Less than 6 months ### "I Absolutely Love SendinBlue!" May 9, 2022 5.0 So overall SendinBlue is an application that I would 1000% recommend to everyone who needs a cheap and affordable option to begin your small business. Pros SendinBlue is honestly the best when it comes to email marketing for small businesses! I say this because you can have a free plan with unlimited contacts and they truly do mean unlimited. But they do limit the amount of emails you can send to your email list to 300, which honestly more than I need since I pretty much only send about 1 email per day to my email list. Cons However the only thing that I don't like about SendinBlue is how you need to be 'validated' before you can actually begin to send emails to folks Review Source VR Verified Reviewer servizio clienti Furniture Used the software for: Less than 6 months ### "gestire campagna di marketing" August 27, 2023 4.0 Pros consente di gestire , creare ed analizzare campagne di marketing tramite email efficientemente Cons ci sono profili di personalizzazione ma se ne dovrebbero aggiungere altri Review Source AL Alberto L. Gerente Leisure, Travel & Tourism Used the software for: 1-2 years ### "Buena Herramienta" March 13, 2023 5.0 Me ayuda a enviar encuestas de satisfaccion Pros Que tiene su plan gratuito y es muy facil de usar Cons Que son muy pocos email para enviar, seria bueno enviar 500 email Reason for choosing Brevo Por ser gratuito Review Source RG Rémi G. Directeur Technique Internet Used the software for: Less than 6 months ### "Very good solution" December 15, 2021 5.0 Always good experience : tool or support, everything works great :) Pros This solution is really easy to use and very powerfull. Marketing automation scenarios are great and easy to implement on Wordpress Cons It's hard to implement the script with RGPD. The plugin add the cookie without user acceptation. I'd like to make it easier to implement the script (with woocommerce automation) on GTM or on plugins like "CookieYes | GDPR Cookie Consent & Compliance Notice (CCPA Ready)" by WebToffee. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Can't translate transactional emails.. Review Source AD Ana D. President Non-Profit Organization Management Used the software for: 2+ years ### "Yo estoy encantada con sendinblue" March 15, 2021 5.0 He trabajado muy bien con Sendinblue todos estos años Pros Es fácil de usar, ágil y con muchas capacidades. Y ahora que sé que me pueden responder de forma online mis dudas, estoy encantada. Cons Ah si! hay algo que no me gusta: que uno no puede linkear las campañas a personas que no utilicen sendinblue. eso limita mucho la difusión de mis boletines Reason for choosing Brevo Alguien me lo recomendó Review Source MB Miguel B. Founder Marketing and Advertising Used the software for: 2+ years ### "Excellent E-Mail Marketing tool" April 27, 2018 5.0 One of the best e-mail marketing tool!! Pros \- excellent price - you pay the emails you send, regardless of the size of your email database - you have a lot of features, like the BIG players Cons \- you cannot send a text with the TEST email. - you cannot have separated unsubscribe by the List. Review Source VR Verified Reviewer President & CEO Entertainment Used the software for: 6-12 months ### "A Great Marketing Platform Alternative For Small Businesses" November 29, 2018 5.0 When we sent out our first email campaign with SendinBlue, we found that the tool they provide for creating your email was very easy to use. When we have a question, their customer service team has been very quick to get us an answer. Pros Their price structure is based on the number of emails a business sends, not how big your database is. We had a growing list of customers and the monthly price we were paying to store names and email addresses with another well-known company kept increasing, even though we had very few email campaigns. Cons I can't think of anything about this software that I don't like. Review Source oD oscar D. coo Computer Hardware Used the software for: 1-2 years ### "Sendinblue review" June 18, 2021 5.0 . Pros Navigation through the page is very easy and very intuitive; customer service takes a while but it is effective. It is a great opportunity to create and maintain contact with real and potential clients. Cons We are a company that we spend more than € 8,000 per month capturing leads via Facebook ads and when importing our database they tell us that it does not comply with the policy, since the person does not accept the fb form in an additional box Reason for choosing Brevo yes Review Source VR Verified Reviewer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Worst service ever!" June 15, 2017 1.0 The deliverability is very bad, their customer service support is the worst, they didn't even read the emails and reply with something generic. I wasted my money with them. I bought 2 dedicated IP Addresses that I can't even use... they were marked as Spam the very first day following all their advises. Pros They are very Cheap. Cons Cheap things turn out expensive in the end, its a false economy. Review Source Response from Sendinblue June 16, 2017 Hi there, Thank you for taking the time to share your experience. We are terribly sorry for the poor experience you've had with our service and team! We value your business and your feedback, and your experience is a vast departure from the level of service we strive to provide to our clients. If you are open to helping me locate your account, I would be happy to look into this issue personally. Your contact information is currently private, and we would like to maintain your email address' privacy. Please email me at contact@sendinblue.com, "Attn: Adrien" and include the email address associated with your SendinBlue account and a link to your review. I would be happy to review your situation together, to see how we can help! Kind regards, Adrien SendinBlue GA Gerda A. Chef de service Government Administration Used the software for: I used a free trial ### "Un outil tout-en-un pour la gestion de vos campagnes marketing et de communication" April 27, 2023 4.0 Gestion de plusieurs canaux : Sendinblue offre une solution tout-en-un pour la gestion de plusieurs canaux de communication, tels que l'e-mail, le SMS, le chat en direct, etc. Cela permet aux entreprises de gérer plus efficacement leur présence en ligne et d'interagir avec leur public cible sur différents canaux. Pros Sendinblue propose des fonctionnalités d'automatisation du marketing pour automatiser des tâches comme l'envoi de courriels de bienvenue ou de rappels de panier abandonné. Cons Interface utilisateur complexe : L'interface utilisateur de Sendinblue peut sembler complexe et difficile à utiliser pour les nouveaux utilisateurs, ce qui peut nécessiter une période de formation pour bien comprendre toutes les fonctionnalités. Review Source GB Gene B. CEO Aviation & Aerospace Used the software for: 2+ years ### "Good Product at a Reasonable Price" December 8, 2021 5.0 Pros It is easy to use for our purposes. We send monthly newsletters to our clients so we do not use many of the advanced features. Cons When we first began a few years ago, the online help was useless and response time for assistance was slow. However, the service is much improved now and we have no issues with it. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source BB Benjamin B. Owner Information Technology and Services Used the software for: 6-12 months ### "Nice tool for marketing automation" May 6, 2018 4.0 Pros SendinBlue is a nice tool for marketing automation, which is also available in several languages and covers most of the features you would expect from such a tool. In addition to that, it is also completely free of charge and makes email marketing a lot easier. I have been using it, after I had some issues with MailChimp and I was really surprised. These days, there are not a lot free tools around and this one is really great. Another good thing, worth to mention, is the excellent customer support. Their service staff does really everything, to please you and to help you with any questions or issues, you might have. Cons SendinBlue in its free version lacks some important features. For example, there is no social media support, unless you get one of the paid plans. For bigger businesses, the free plan with its limited email support might also be an issue. In addition, there is no plan, that offers unlimited emails. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.