# Page 93 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 93 - Is Brevo the right Marketing Automation solution for you? Explore 3406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 93 - Reviews of Brevo ## Showing most helpful reviews Showing 2301-2325 of 3406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use UC Upayan C. Freelancer Fine Art Used the software for: I used a free trial ### "User Friendly tools with all that is needed" September 22, 2020 4.0 I have been fairly satisfied with the product. As a budding business, it provides me with all that I need without making me worry too much about the technicalities or complexities. Very user friendly. Pros Perhaps the best thing about Sendinblue is the ease of use and simplicity of handling stuff, that helps businesses which are just starting out to concentrate on the work without having to worry to much about technicalities Managing contact lists and transferring them from one list to another is easy and can be done in a click The software has all that is needed minus the unnecessary complexities Cons Maybe the 300 emails per day limit should allow flowing over. I mean, I should be able to use my quota the next day, if I saved some on a date. Say, if I send no emails for 5 days, I should be able to send 1500+300 emails on the 6th day Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The unlimited contacts option in free version and ease of use Review Source AP Ananias P. Diretor Alternative Medicine Used the software for: I used a free trial ### "Avaliação do Brevo" October 11, 2023 5.0 O atendimento ao cliente é excelente. Pros O que mais me chamou a atenção é a facilidade de uso da plataforma. Cons Não há nada para pontuar de negativo, estou feliz com meu uso do brevo. Review Source Christopher M. IT Administrator Retail Used the software for: Less than 6 months ### "Great for small - medium businesses!" June 7, 2020 5.0 We have saved a lot of money, and are still able to send the same, if not more mailings per month then the main competitor in this sgment (who we were using before). Pros The pricing model makes a lot of sense. We have gleaned many subscribers over the years but only send a modest amount of mailing. Other software charges per contact, which means even when you aren't sending you are being charged. Sendinblue only charges based on the emails sent, which makes a lot more sense! Cons The interface for setting up emails is great, however it could do with a little improvement in terms of customisation - however it is still very good! Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Brevo Pricing vs. Functionality & Functionality vs. Usability Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing. We are paying 1/10th of what we were. Review Source LS Léa S. web developer Sporting Goods Used the software for: 6-12 months ### "Très partique" January 7, 2022 5.0 Pros intuitive, prise en main facile, prix abordable, bon support client Cons certaines campagnes email atterrissent dans les spams Alternatives considered [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) Reason for choosing Brevo le prix plus attractif et la langue Review Source VR Verified Reviewer Director Consumer Electronics Used the software for: 2+ years ### "Gets the job done" June 30, 2022 4.0 Pros It gets the job done for broadcasts and opt ins Cons Setting up the follow up sequence is not intuitive and is time consuming Review Source TH Tom H. CTO Computer Software Used the software for: 6-12 months ### "Cheap and easy" September 10, 2021 4.0 Pros Good free tier, easy to set up and good Node.js library Cons Interface is a bit clunky but for some reason all email systems are (except mailchimp but that’s expensive) Review Source HT Harouna T. CEO Information Technology and Services Used the software for: 2+ years ### "Easy to use" October 18, 2022 4.0 I really like sendinblue because of its speed and reliability even though it has some flaws Pros Sendinblue has an easy to use and fast interface. It is very interesting to create a customer base even if you are a beginner Cons Sendinblue has a lack of proposal in the connections with other platforms and there is a lack of communication between marketing and automation in the tool Review Source VV Vyacheslav V. co-founder Internet Used the software for: Less than 6 months ### "Good product" June 26, 2021 5.0 It's a good product Pros Free tier, speed of email delivery, quality of support Cons A bit obscure activation system for some features Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo I was using it before, so liked the interface and it has the best free tier to start with email delivery. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) They removed the free tier, it's too cumbersome to start with. Review Source EP Earl P. Newsletter Editor Religious Institutions Used the software for: 1-2 years ### "User review" August 1, 2019 5.0 We are able to reach a large number of our attendees with specific info in an easy to read format. Pros Easy to navigate. Lots of customization options. Cons Lists are a little difficult. Would like to see who has been soft bounces and more info about why. Reason for choosing Brevo We researched available features to narrow the field. Our team liked the look of this Service. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Limited number of emails we were able to send at one time. Many communication issues. Review Source JW Josie W. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very happy with Sendinblue" March 5, 2021 5.0 My list has just reached over a 1000 subscribers and so now I need to find a more affordable way to build and grow from here. Sendinblue is perfect for that. Pros I initially tried Sendinblue because I wanted a more affordable alternative to Mailchimp and I am so glad I did as I find that the whole platform is well set up and easy to use. Cons My least favourite thing is that I'm struggling to adjust the size of images in an easy and effective way. Review Source JC Jim C. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Mobile Marketing Emails" January 28, 2022 5.0 My overall experience thus far has been excellent. I am still in the testing phase but Sendinblue has all the easy-to-implement features that I need. I will be moving from the testing to the main phase of my emails next week. Pros I love the easy of optimizing the email for both the PC and the mobile phone. I also love the ability to see how the emails will look in various email clients. I was astonished to see how the email looked in some of the email clients. Cons I only started using Sendinblue this week so I really can't honestly answer this question yet. Review Source KH Katrin H. CEO Cosmetics Used the software for: Less than 6 months ### "After long search, one of the best providers for mailing automation" May 8, 2023 5.0 Pros \- free version is very useful and complete- mail marketing is easy and works perfect- good and intuitive handling Cons \- at 2000 contacts suddenly price rises- sometimes features are a little bit hard to find Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo Good free version Review Source AA Adnan A. Founder / Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "Perfect for marketing campaigns " August 11, 2020 4.0 All is good in earlier it’s take time to understand how’s the software works. But if understand it’s really quick to marketing Campaigns. Pros It’s easy to use, and can be great in analyzing how’s campaign going on in market. Cons Easy to design campaigns and easy to see how’s campaign going with clients. And analysis for next move. Reason for choosing Brevo As per my research Sendinblue is number one project for marketing campaigns. Review Source ED Etienne D. Used the software for: ### "Start with the private IP, you will save time" April 11, 2017 1.0 They only want you to buy the private IP and they said this is because of the reputation of their shared IP address. The features were really great, but after setup everything, they refused my case. No problem for the refund, one good news! Review Source Response from Sendinblue April 18, 2017 Hi Etienne, Thank you for taking time to try SendinBlue - we're sorry to hear it wasn¿t a good fit for your needs. When this happens, our hope is to be as helpful as possible as you assess your needs and transition to another service. The use of shared or borrowed email lists is not allowed in SendinBlue¿s terms of use. These lists often perform poorly and can negatively impact other SendinBlue users¿ ability to reach the inbox. (More details are available in our FAQs here: https://help.sendinblue.com/hc/en-us/articles/208835449--Introduction-to-dedicated-IP#q2). We understand that this can be a ¿deal breaker¿ for some email marketers, so we strive to be transparent about this important requirement by displaying several reminders during the account setup process. Please accept our sincere apologies if these were missed ¿ we understand that your time is valuable. If we can offer any additional assistance, please email us at contact@sendinblue.com. Kind regards, SendinBlue AM Ahmad M. Strategy & Business Development Associate Events Services Used the software for: 6-12 months ### "Awesome Service and Quality Support" August 1, 2019 5.0 We used to have lower open rates but when we moved to Sendinblue, the team helped us improve our open rates a lot and we were able to reach more users than before. Pros I liked the support these guys are providing and the automation features. Scheduling of campaigns, Facebook ads etc. Cons The campaign builder has not much modules to choose from. Reason for choosing Brevo Better services, features and affordable rates. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) High cost and spam problem Review Source SZ Stefano Z. Marketing Food & Beverages Used the software for: Less than 6 months ### "Pretty quick to get running" September 3, 2021 5.0 So far- so good. Pros It takes a little time - few hours - to become acquainted with the product, but it's pretty intuitive. I was able to generate an email and campaign on the first day of us. The functionality was complete and the email looked nice. The majority of items were configurable so you can easily tailor the output to your needs. Controls are also very accissible and I like that the setting basically expose everything in a simple way so you know what is going on - unlike some simian products that shall remain nameless. Cons There was a delay in deploying the first campaign while the account was being validated. The campaign showed suspended and I never saw an indication that it was ok to send. It wasn't until I reached out to support that I learned it was up to me to resubmit. Also, support seems to respond during evening hours for the USA, so you get your answers the next day. But they are quick and helpful. Review Source SA Shubham A. CEO Financial Services Used the software for: 6-12 months ### "Feedback for Sendinblue" August 3, 2020 5.0 It has made our digital marketing go next level. Pros Easy to create dynamic marketing mails, very accurate data once the campaigns are launched (opening rate, clicks, etc.) & customer support is very good at the same time they have helped us a lot in terms of pricing during this COVID crisi. Cons To be hones there is nothing as of now which I find not good about this software. Being a small size startup, it is fulfilling all our needs. Review Source EH Eric H. Owner Non-Profit Organization Management Used the software for: Less than 6 months ### "Sendinblue did what I needed SMTP for Wordpress site" April 1, 2022 5.0 I needed a reliable SMTP service in alternative to the built in one provided by my chosen forms plug-in Pros It is effective in providing the needed, reliable SMTP functionality I needed. Cons The online guidance for configuring the DNS entries could have been more helpful for my specific web host but their email support aided me in getting it set up in a timely manner Switched from [WPForms](https://www.capterra.com/p/234945/WPForms/) Wordpress indicated that Sendinblue was one of the preferred options Review Source Maxime M. Responsable informatique Real Estate Used the software for: Less than 6 months ### "Très bonne plateforme !" May 27, 2022 5.0 Grâce à Sendinblue, nous espérons gagner du temps dans la fidélisation client. Pros J'ai apprécié la transparence des services, la réactivité du support client et son accompagnement dans la mise en conformité relative au RGPD. Cons Le taux d'ouverture minimum requis semble un frein. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo La version française, le support réactif. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Ergonomie, prix, fonctionnalités Review Source RV Riccardo V. Copywriter Writing and Editing Used the software for: Less than 6 months ### "Facile e con assistenza esemplare" October 24, 2022 5.0 Pros Sendinblue è davvero molto semplice da utilizzare. In brevissimo tempo sei in grado di integrare sulle tue pagine i moduli di contatto e di programmare le tue prime campagne di email marketing.L'assistenza clienti è davvero esemplare. Hanno risolto il mio problema quando ero ancora cliente free, in pochissime ore e durante la settimana di ferragosto! Davvero super. Cons Forse potrebbero essere potenziate maggiormente le possibilità di configurazione dei moduli di contatto. Per chi non è molto pratico con l'html, i moduli ottenuti, esteticamente, potrebbero non integrarsi perfettamente con le proprie pagine. Ma è solo una questione di estetica.300 mail giornaliere gratuite, per l'account free, forse sono un po' poche per farsi un'idea precisa delle funzionalità di Sendinblue, soprattutto se si è agli inizi. Si acquista però volentieri il servizio ed entrare a regime con le proprie campagne di email marketing. Sono sicuramente soldi ben spesi. Review Source AC Alexandre C. Real Estate Real Estate Used the software for: I used a free trial ### "Real Estate Campaign" February 22, 2024 5.0 I haven't had it yet!!! In fact, I got in touch twice and spoke with \[sensitive content hidden\] and they were both great, but we still weren't able to authenticate my domain, which in my opinion should be a simpler and more efficient process. Pros I'm learning how to use it and unfortunately I'm waiting for ELITE to authenticate my domain so I can move forward with my campaigns. Cons Im waiting for Domain authentication!!! This part should be faster and simpler and you won't have to depend on anyone to do it. Review Source CF Claudio F. Writer Music Used the software for: I used a free trial ### "Brevo's Review" November 22, 2023 5.0 It's just what I need in this initial phase of my company Pros Pricing, easy to use and the possibility to have a huge list of contatcts. Cons I don't have any complaining which springs to my mind immediately... Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mautic](https://www.capterra.com/p/211361/Mautic-by-HEM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source AM Antony M. Gérant de la société Leisure, Travel & Tourism Used the software for: 2+ years ### "Un logiciel de qualité pour envoyer des newsletters" February 11, 2022 4.0 Un logiciel efficace et très pratique, une équipe de choc ; je valide. Pros Facile à utiliser, intuitif dans la création il permet de modéliser des newsletters rapidement. L'importation des contacts se fait avec autant d'aisance. Une équipe au service client très réactive, professionnelle et à l'écoute quand nous en avons besoin. Cons La prise en main de départ est un peu hasardeuse. Je m'explique : Je ne savais pas qu'il y avait de nombreux réglages à effectuer en amont pour que mes envois ne soient pas redirigés directement dans les spams de mes prospects. Je n'ai reçu aucune information à ce sujet lors de mes premières utilisations. Attention de ne pas oublier le paramétrage entre votre site internet et Sendinblue ; c'est la première opération essentielle à effectuer avant de vous lancer dans la création. Review Source Pietro G. Developer Information Technology and Services Used the software for: 1-2 years ### "One of the best alternatives" June 30, 2022 5.0 Pros The feature/price rating compared to competitors, the API and the mail creation tool Cons You cannot insert video in the mail, but overall good Review Source VR Verified Reviewer CEO/Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Great tool for small business, no user max!" May 13, 2019 4.0 Pros I love the fact that there is no subscriber max...most companies like mailchimp and others limit the number of contacts you have but Sendinblue only limits the number of emails per day. This is ideal for a small business. Not to mention the support gets back to you really fast! Cons It is a newer service so they are building their features but nothing I really noticed. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.