# Page 96 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 96 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132996/brevo/reviews

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Brevo

4.6 (3471)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 96 - Reviews of Brevo

## Showing most helpful reviews

Showing 2376-2400 of 3471 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Antony M.  
Gérant de la société  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Un logiciel de qualité pour envoyer des newsletters"

February 11, 2022

4.0

Un logiciel efficace et très pratique, une équipe de choc ; je valide.

Pros

Facile à utiliser, intuitif dans la création il permet de modéliser des newsletters rapidement. L'importation des contacts se fait avec autant d'aisance. Une équipe au service client très réactive, professionnelle et à l'écoute quand nous en avons besoin.

Cons

La prise en main de départ est un peu hasardeuse. Je m'explique : Je ne savais pas qu'il y avait de nombreux réglages à effectuer en amont pour que mes envois ne soient pas redirigés directement dans les spams de mes prospects. Je n'ai reçu aucune information à ce sujet lors de mes premières utilisations. Attention de ne pas oublier le paramétrage entre votre site internet et Sendinblue ; c'est la première opération essentielle à effectuer avant de vous lancer dans la création.

Review Source

Pietro G.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the best alternatives"

June 30, 2022

5.0

Pros

The feature/price rating compared to competitors, the API and the mail creation tool

Cons

You cannot insert video in the mail, but overall good

Review Source

VR

Verified Reviewer  
CEO/Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for small business, no user max!"

May 13, 2019

4.0

Pros

I love the fact that there is no subscriber max...most companies like mailchimp and others limit the number of contacts you have but Sendinblue only limits the number of emails per day. This is ideal for a small business. Not to mention the support gets back to you really fast!

Cons

It is a newer service so they are building their features but nothing I really noticed.

Review Source

DT

Diego T.  
Licenciatura  
Program Development  
Used the software for: 1-2 years

### "¡Experiencia de 10 con BREVO!"

January 24, 2024

5.0

Pros

Las Campañas dirigidas a través de email, SMS y WhatsApp Gestión del ciclo de ventas Email transaccional

Cons

Faltan mas plantillas para el envio de emails

Review Source

SPB

Siva Prashanth B.  
Software Engineer  
Machinery  
Used the software for: Less than 6 months

### "Good Product"

May 19, 2022

5.0

great

Pros

Reliable emails were sent from our wordpress platform. Debug events and get a detailed report on why the issue occurred

Cons

nothing that i can think of right now. No negatives

Alternatives considered

[SparkPost](https://www.capterra.com/p/82543/SparkPost/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[SMTPProvider](https://www.capterra.com/p/142260/SMTPProvider/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Reason for choosing Brevo

It is inexpensive and i get a free trial to see if it is compatible to my products

Review Source

Eliott B.  
Dirigeant  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Un must Have"

January 8, 2024

5.0

Pros

\- la simplicité de création template - mise en place de campagne - SAV réactif

Cons

la mise en place du SMTP, il faut contacter le sav.

Review Source

JM

Juan M.  
Direccion  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Usuario de la aplicación satisfecho"

October 28, 2022

3.0

Pros

Fácil manejo para la programaciónde las campañas

Cons

Menos mail leídos de los esperados en las campañas

Review Source

Response from Sendinblue

December 12, 2022

Hey Juan, I'm happy to hear that you've enjoyed Sendinblue so far. If you have any questions or would like to know how to increase open and click rates, don't hesitate to reach out to us or check out our blog full of tips and tricks for your next campaign: https://www.sendinblue.com/blog/ Thanks and all the best, Nadja from Sendinblue

EA

Edson A.  
proprietário  
Education Management  
Used the software for: Less than 6 months

### "Estou fazendo algo que espero que ajude"

October 20, 2021

5.0

Estou divulgando agora o que esta sendo construído para uma intensidade maior dos estudos.

Pros

Ferramenta intuitiva e de fácil adaptação para finalidade de comunicação.

Cons

O preço poderia ter uma faixa menor para um professor, afinal o faturamento é pequeno e a quantidade de alunos pagantes é quase nenhum, logo o preço para ter outros benefícios não é compatível.

Review Source

SA

Syed A.  
Co-partner  
Education Management  
Used the software for: Less than 6 months

### "Excellent platform for email marketing automation. "

December 30, 2020

5.0

Pros

seamless, quick, and easy to use for all professionals.

Cons

there's nothing least in this software.

Alternatives considered

[Sender](https://www.capterra.com/p/139770/SENDER/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

Reason for choosing Brevo

it is super easy and it complies with international standards

Review Source

idK

isaac david K.  
Manager  
Consumer Electronics  
Used the software for: 1-2 years

### "Great solution for our company"

January 18, 2024

5.0

Pros

Ease of use. Very friendly interface. Anyone can use it.

Cons

no cons. Always improving... keep it that way.

Reason for choosing Brevo

easy to use. We also got use to it very quickly.

Review Source

AR

Alain R.  
Gestionnaire site Web  
Government Administration  
Used the software for: 2+ years

### "Bon outil, gratuit et avec des fonctionnalités satisfaisantes pour mon besoin"

August 31, 2021

4.0

Envoi de mails aux gens de la commune pour les informer d un nouvel article sur le site internet de la commune

Pros

Facilité pour importer des contacts et faire une campagne

Cons

Des évolution récentes pour rédiger un mail qui semblent compliquer la rédaction, très peu de documentation

Reason for choosing Brevo

Gratuité et connaissance du produit au travers d un collègue

Review Source

CB

Caitlin B.  
communications specialist  
Higher Education  
Used the software for: I used a free trial

### "SendinBlue"

April 23, 2022

3.0

They have a nice drag and drop feature email creator and the unlimited contact list is a strong point.

Pros

The biggest reason I was drawn to consider this platform is that there is an unlimited contact list.

Cons

There actually is a capacity on the number of emails sent per month, and each person who receives an email in a campaign is considered an email. So it is actually somewhat limiting depending on the number of recipients you have.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

Response from Sendinblue

July 21, 2022

Hey Caitlin, Thanks a lot for your honest review. Please let me know if there's anything I can do to help you familiarize yourself with the platform or if you would like further information on our pricing model. Our team is here to help! All the best, Nadja from Sendinblue

JD

Jacqueline D.  
Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Finally a Solution"

August 5, 2021

5.0

So far I have been very please with it.

Pros

There were two things that attracted me to Sendinblue. One, the price and the other the ability to send SMS. Many of my readers have expressed interested in hearing updates via SMS, and now I can do it. My previous marketing mailer was really getting expensive.

Cons

While I am still figuring things out, I would like to be able to easily send SMS to other countries with a single click, as of now I haven't figured out how to do that. It doesn't seem to recognize different county codes.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

My campaigns seemed to not arrive, I had many people tell me they didn't get my newsletters.

Review Source

BP

Bertrand P.  
CEO  
Animation  
Used the software for: 1-2 years

### "Very good "

February 3, 2022

4.0

Pros

easy to use. intuitive. it is easy to train my colleagues

Cons

Your backoffice is very reactive and has solved a problem very fast

Review Source

EP

Elly P.  
Communications Manager  
Automotive  
Used the software for: 2+ years

### "Great tool for creatives."

September 5, 2023

5.0

Pros

Creative flexibility, responsive analytics, and overall good UX for users of all experience levels. I like how hard it is for me to identify which "one" thing that is great; it's an entirely unproblematic system.

Cons

There are some features that require customer support to set up, and sometimes that can take a while to coordinate through email tickets. 's customer support team is extremely nice though, and once set up, those features are rock solid and good to go.

Review Source

JS

Jalpa S.  
Marketing Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very Rigid Platform "

April 25, 2024

2.0

Pros

Ease of Use, price point, and similar UI to hubspot

Cons

Bad customer service, Inflexible platform

Review Source

RM

Renoan M.  
Analista de Qualidade  
Computer Software  
Used the software for: Less than 6 months

### "Sendinblue applied to my business"

August 15, 2019

5.0

I found Sendinblue because I needed a tool to optimize my business, to maximize my sales and allow me to have more contact with my customers, whether new or not. Today I use the tool to automate my communication with customers, either to offer a new offer or to handle purchases already made. My partner and I have plans to acquire paid plans from Sendinblue according to the needs of our business in the future.

Pros

I can point out more than one positive feature of the tool. Besides having a great choice of features for editing email layout, all of them easy to use. The tool also called my attention to the level of information in the reports.

Cons

It would be interesting to have more accessible packages for SMS campaigns, so that the user has greater access to this experience, even to decide which path to take according to their needs.

Review Source

OD

Octavio D.  
CFO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Feliz con el servicio"

September 1, 2022

5.0

Maravillosa

Pros

La atención al cliente que recibo cada que levanto un ticket, es maravillosa y muy puntual.

Cons

Es muy fastidioso estar abriendo diferentes pestañas para poder integrar negocios, tareas y contactos, por lo demás les doy un 10. Puff y que decir del servicio de atención al cliente, son fenomenales. 💛

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Kommo](https://www.capterra.com/p/120048/amoCRM/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reason for choosing Brevo

Precio y funcionalidad

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Precio y funcionalidad

Review Source

VR

Verified Reviewer  
Developer  
Internet  
Used the software for: 6-12 months

### "Great Solution "

July 9, 2022

5.0

Pros

Very easy to build templates and automate campaigns.

Cons

We found the platform struggle initially getting into customers inbox.

Review Source

FH

Florent H.  
Responsable marketing digital  
Real Estate  
Used the software for: 6-12 months

### "Une expérience d'utilisation très agréable"

April 30, 2023

4.0

En tant que petite entreprise, cette offre gratuite nous a permis de démarrer des ventes en contactant par email, c'est un nouveau canal de vente avec lequel nous ne vendions pas encore et il porte ses fruits!

Pros

Le meilleur atout pour essayer et adopter SendInBlue c'est sa gratuité pour 300 mails par jour.En plus, il est possible de connecter notre site en Wordpress avec SendInBlue pour ajouter des contacts aux listes de newsletter.

Cons

Aucun défaut pour le moment, il est parfait.

Review Source

PA

Paolo A.  
Channel manager  
Computer Software  
Used the software for: I used a free trial

### "A good choice and it should be considered"

October 21, 2022

4.0

Actually I appeciated its potential and I may be switching from the product we actually use at its contract expiration.

Pros

Well.. I am using the free version and therefore that is the one I am going to evaluate. Compared to other softwares it gives you more contact to use and this makes it easier for testing a real campaigne. Easy to build the template.

Cons

Spacing among the boxes cannot be easily controlled. Buttons have few features and height cannot be controlled.

Review Source

NT

Nidhi T.  
Owner  
Education Management  
Used the software for: 6-12 months

### "Easy to use with cost effective plans"

March 16, 2021

5.0

It is good

Pros

Easy to use, cost effective, easy integration, better inbox delivery.

Cons

Limited automation contacts in basic plans. You give only 2000 contacts to enter into automation for basic users. It should be unlimited for all the paid users.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Brevo

Cost and easy functions.

Review Source

AK

Annie K.  
Marketing Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Email Marketing Tool"

October 16, 2021

4.0

Pros

There are a lot of templates to make designing email campaigns easy. After that, it is simple to easy replicate previous campaign and make simple alterations to create new ones. The emails are designed easily with simple clicking and dragging. There is enough customization options to make it look unique and elegant. The scheduler and campaign resume option after exceeding daily limit of 300 is a good option for small business. Evaluated the software for few weeks and happy to go pro now!

Cons

Sometimes we receive Error 522 connection timeout

Review Source

FG

Fabrice G.  
President  
Public Relations and Communications  
Used the software for: 1-2 years

### "HEFGE Consulting"

December 28, 2021

5.0

Ras, rien à signaler

Pros

Campagne réalisées bec facilité, recopiée facilement.

Cons

Temps parfois un peu long et on devrait pouvoir programmer plusieurs envois en même temps

Review Source

SD

SILVANA D.  
sales and marketing supervisor  
Computer Software  
Used the software for: 6-12 months

### "EASY & RELIABLE"

February 8, 2021

5.0

We solved the problem of sending different News/Marketing/Technic mail to different kind of costumers in a very short time and with a beautiful and professional appereance.

Pros

Easy to use, safe for spam/unsubscibe, very important monitoring feedback of reading and open mailing.

Cons

Integration with outlook to upgrade contacts

Reason for choosing Brevo

Easy of use and statistics

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

More professional and better feedback

Review Source

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