# Page 99 | Brevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 99 - Is Brevo the right Marketing Automation solution for you? Explore 3471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132996/brevo/reviews --- Brevo 4.6 (3471) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 99 - Reviews of Brevo ## Showing most helpful reviews Showing 2451-2475 of 3471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LAP Lily Ann P. Administratrice Entertainment Used the software for: Less than 6 months ### "Newsletters de choc" July 26, 2022 5.0 Sendinblue m'a permis d'automatiser tres rapidement l'envoi de newsletter à une liste de contacts validée. J'ai envoyé une belle campagne en 30 minutes top chrono en urgence !!! Pros J'ai apprécié la facilité d'intégration des contacts par csv, l'éditeur de newsletter ergonomique, la possibilité de personnaliser les objets et contenu de la campagne email avec des attributs contact +++ (belle concurrence à lemlist) et enfin, la possibilité de suivre les analytics de sa campagne et d'améliorer les listes. Cons Le peu de visibilité quant aux critères de blacklisting du compte. J'ai du supprimer un autre compte avant celui-ci quand j'ai compris que mes premières listes initiaux n'étaient pas adéquates pour les critères sendinblue. Reason for choosing Brevo Facilité d'utilisation, meilleur tarif. Le meilleur sur son secteur ! Review Source EP Edward P. Treausrer Civic & Social Organization Used the software for: 2+ years ### "Review" December 7, 2020 5.0 We use Sendinblue to keep our members up to date with all of our activities Pros The software is very simple and straight forward to use and once familiar with it it is intuitive to use. Cons Sometimes it can be a little slow in managing images but I have not come across any real problems that were not easily rectified. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Brevo We are a small community organisation and it allows us to keep in touch with our membership very easily. Review Source MG Michel G. Sales Director Non-Profit Organization Management Used the software for: 6-12 months ### "SendInBlue is a relatively simple tool to master and saves a lot of time" September 3, 2019 5.0 Pros A clear and logical architecture, an efficient e-mail design tool, sufficient functionalities are available for a standard use of the services, a very practical dashboard, ease of use even for non-professionals, respectful of the rules of private life, high responsiveness of online support Cons The discovery of the tool and the first hours of work are a little difficult at first, but it is the reasonable time to understand the major features of the tool. We finally understand and progress well by trial and error. In the end, it is unlikely to make irreparable mistakes, the tool has interesting protections, and messages are sufficiently unambiguous to understand easily our errors. Review Source EU Erika U. Business Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Great for message marketing " March 13, 2021 5.0 Pros Templates were good and Easy to create. Cons None so far. I still need to use it more. Reason for choosing Brevo Easy to set up. Switched from [Mailshake](https://www.capterra.com/p/164705/Mailshake/) Recommend to switch Review Source Dinah A. Owner Writing and Editing Used the software for: I used a free trial ### "A very user friendly software" March 18, 2020 5.0 It has made made sending newsletters to my subscribers easier as everything can be scheduled. I have even recommended it to a department in my university and they use it for sending an online based language magazine. Pros The software is very easy to use. I was previously using a different service bit the interface was not the best. I linked that account to the Sendinblue account and I send all my newsletters from there. Cons There was nothing to not like. At least for the time that I have been using it. Review Source OM Oren M. CEO Retail Used the software for: 1-2 years ### "Better than most email platforms" August 8, 2022 4.0 Pros Very easy and great pricing for our marketing needs. Easy to segment and easy to set flows and templates on. Cons You can only have 3 users at a time. Since we use a marketing agency, it's difficult to add all people involved. Review Source AR Antonio R. Administrador Marketing and Advertising Used the software for: 1-2 years ### "En mi experiencia lo mejor para mi web" March 9, 2021 5.0 No encontré otro sitio donde ofrecieran estos servicios a este precio y calidad Pros La facilidad de configuración y atencion al cliente Cons la cuota de emails transaccionales por hora en my servicio contratado Review Source AK Anatoly K. Consultant Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Excellent service with friendly support" March 11, 2021 5.0 The large initial subscriber base and analysis tools included in the free trial allow you to explore all the benefits of the service in detail. So we have a large list of subscribers, we are interested in mass mailing of letters. Probably, we will soon switch to a paid tariff. Pros The service has high-quality and varied ready-made templates, a convenient template editor, and a modern desktop design. Many useful functions, favorable terms of use, fast and competent support service. Cons We send mailings in Russian. Companies and subscriber lists are also in Russian. The service provides a convenient way to work in a foreign language. Review Source SD Stacy D. Chef de projet e-commerce Retail Used the software for: 6-12 months ### "Avis Sendinblue " November 7, 2022 4.0 Pros La facilité à créer des campagnes, des mails automatiques et des listes de clients. Cons La limite de mise en page des mails pour les campagnes. Review Source PJ Paul J. Publisher Publishing Used the software for: 6-12 months ### "A alternative to MailChimp at a fraction of the cost" February 28, 2019 5.0 Pros The pricing is much cheaper than Mailchimp but features are awesome. Very simple to set up and use. I much prefer the ease of use of the drag and drop editor. Cons There are lot of integrations available in Wordpress but not quite as many as MailChimp. Common guys support this fab business and push integrators to include with Mailchimp. Review Source CJ Chloé J. conseillere en immobilier Commercial Real Estate Used the software for: 1-2 years ### "avis Brevo" October 24, 2023 5.0 J'utilise pour rentrer mes contacts clients et envoyer des newsletter. Je suis encore sur la version gratuite car je ne l'utilise pas très souvent et pas depuis longtemps mais je suis curieuse de découvrir les autres ofnctionnalités. Pros Je trouve simple de d'utilisation et intuitif. Les design proposés pour les campagne d'e.mailing sont agréables et facilitente leur création. Cons Je n'ai aps toruvé comment retirer des contacts d'une même liste lors d'un envoi. De plus, certaines adresses d'envoi placent les newsletter dans les SPAM. Review Source ID Ivan D. Gerente de Vendas Retail Used the software for: I used a free trial ### "Avaliando meu CRM Brevo" September 5, 2023 5.0 Recomendo o para qualquer pessoa que esteja buscando praticidade e eficiência na contratação de serviços. Pros O que eu mais gostei no foi a praticidade e agilidade na solicitação de serviços. É super simples de utilizar a plataforma, e em questão de minutos eu já encontrei um profissional disponível para atender minhas necessidades Cons O que eu menos gostei no foi a falta de variedade de produtos disponíveis no aplicativo Review Source JC Juan C. Co-founder Retail Used the software for: Less than 6 months ### "Just got started with SendinBlue" November 21, 2021 4.0 Good experience will keep working with them and most likely reccomend Pros Easy setup, available in Spanish. Easy to work for users within the organization with little to none experience with CRM tools. Cons We had some ups and downs with some features due to slow customer support response. Still they proved being collaborative Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Brevo They seemed more versatile Review Source Johnbosco I. CEO Information Technology and Services Used the software for: 1-2 years ### "Useful " September 5, 2018 5.0 Pros With SendInBlue, it's easy to send out weekly newsletter to all my subscribers Cons There terms do not support certain promotions and content Review Source AL Antoine L. Trafic Manager Used the software for: 6-12 months ### "Good software overall " October 17, 2017 4.0 Pros really easy drag and drop templates. Campaigns are easy to use and the dashboard is efficient. All the basics are implemented. Cons I can't find all the marketing automation I needed. Not as complete as some competitors such as Mailchimp. Review Source Response from Sendinblue October 18, 2017 Hi Antoine, Thank you for sharing your review and feedback about SendinBlue! We're glad to hear that many features are working well for you, and we'd like to learn more about the areas where we can improve. :) If you're open to sharing more details, we would love to know: - Which types of marketing automation could we add to help you get the most use from SendinBlue? - Are their specific features we could add would help us serve you more completely (such as MailChimp)? Please feel free to reply to this message directly, or you are also welcome to email us at contact@sendinblue.com with your feedback. If you email contact@sendinblue.com, please also mention this review and include a link so that we can connect your feedback. :) Thanks for using SendinBlue! Kind regards, Erin SendinBlue CC Céline C. Assistante Marketing Digital Retail Used the software for: Less than 6 months ### "Simple d'utilisation et efficace, très bon rapport qualité/prix" September 28, 2022 5.0 J'en suis qu'au début et je n'ai pas encore essayé toutes les fonctionnalités mais mon expérience globale et très bonne et le SAV apporte vraiment une plus value (réponses rapides et apport de contenus pour améliorer nos pratiques) Pros Facilité de prise en main Nombreuses fonctionnalités disponible en "gratuit" ce qui permet d'avoir le temps d'utiliser de tester le logiciel le temps nécessaire avant de passer à une version payante. Cons Gestion des listes et segments lors des envoies de campagne (on ne peut pas envoyer à une liste et exclure un ou plusieurs segments) Reason for choosing Brevo C'est une solution qui m'a été conseillée par ma professeur de marketing digital et j'ai entendu des avis positif sur ce logiciel via mes pairs. Review Source Emmanuel D. Gestionnaire Retail Used the software for: I used a free trial ### "Outils de marketing " September 21, 2023 5.0 Pros Un excellent logiciel de marketing très efficace et facile à utiliser avec l'interface claire et bien organisé et une très bonne qualité. Très sympa pour la gestion des mails et avec un très bon service client Cons Un très bon logiciel mais il arrive parfois le système sois un peu lent. Review Source RG Rainier G. Marketing Director Pharmaceuticals Used the software for: I used a free trial ### "Email marketing using Sendinblue" April 23, 2023 5.0 Great Pros We are the kind of people trying to adapt in this ever changing world of marketing. We are practically zero when it comes to using tools for digital marketing. Sendinblue email marketing is very easy to use even for us newbies . Cons Limited number of recepient a day. Hope Sendinblue can increase the number Review Source PB Pauline B. RESPONSABLE MARKETING Apparel & Fashion Used the software for: Less than 6 months ### "Satisfaisant mais limité" November 26, 2022 3.0 Pros J'ai utilisé Sendinblue pour mes campagnes marketing pendant 6 mois environ : le logiciel est relativement simple d'utilisation et facile à prendre en main. Cons En revanche je trouve les possibilités en terme de créa très limité. Satisfaisant pour des campagnes simple et efficaces, mais pas idéal pour des templates plus complexes. Review Source Response from Sendinblue December 12, 2022 Hey Pauline, Thank you for your valuable feedback, it really helps us improve. I totally understand your feedback and can assure you that we're working on our product continuously, adding and updating templates. I've also forwarded your feedback to our Product team to make sure this is being prioritized. Did you know we have a service that creates email templates for you? You can check it out here, maybe that helps – especially when it comes to more complex campaign ideas: https://www.sendinblue.com/sendinblue-services/ Thanks again for your feedback and all the best, Nadja from Sendinblue ER Elpidio R. President Computer Software Used the software for: 6-12 months ### "Practical and fast" March 21, 2021 5.0 Great experience. I like simplicity Pros Great log and api available. Good trackong. Cons Having web hooks to use some events will be of great help Review Source VL Valentine L. Directrice générale Apparel & Fashion Used the software for: 1-2 years ### "Très contente du service" June 10, 2021 5.0 Pros Les fonctionnalités proposés sont très bien et facile d'utilisation. Le service client est réactif Cons Les scénarios d'automation ne sont pas toujours faciles à mettre en place Review Source RC Reinaldo C. Diretor Religious Institutions Used the software for: Less than 6 months ### "Sendiblue, best impossible!" October 4, 2022 5.0 I'm using the tool to make Email Marketing Courses that I teach online. The practicality of the tool, the speed with which the content marketing process is amazing. I am very happy with Sendiblue. Pros Sensational Marketing Tool, easy to use, practical, simple, Modern!!! Cons Honestly, I liked everything about the tool! Reason for choosing Brevo Easy to use product, adequate cost benefit, fair prices, fast and efficient support! Review Source NV Nico V. Operating Director Venture Capital & Private Equity Used the software for: I used a free trial ### "B4i - Bocconi for Innovation review" May 8, 2020 4.0 Very good once I got the hang of it, very happy with the end result. You really need to have the right size of images and logos though or it can look dodgy. Pros The end result looks great. Very neet, professional and the back end dashboard (where you see open rates etc.), even on the free version, is very clear. Cons I had a few issues in setting up the sizes of the images I wanted to include in the newsletter, it wasn't very clear to me why some images that I wanted to drag or paste into the newsletter were too big, not clear enough or similar problems. Maybe I should have used the preview function more but it wasn't super smooth. It also took me some time to figure out the recipient list features and nail the list immediately, it seems as if there are 2 pages in which I can choose the list or set up the list, I was confused initially. Reason for choosing Brevo I used to work for Partech and I know Armand...anything I can do to support the business! I was never going to use an alternative bar major disasters! And I recommend SIB to as many people as I can, it's a great product. Review Source VK Vassiliki K. Marketing Assistant Real Estate Used the software for: Less than 6 months ### "Amazing Value for Money" March 2, 2022 5.0 Pros It is very easy to use throughout. The contant customization is very detailed & offers a tone pf choices. For a small company the free version is enough Cons We only use the e-mail marketing feature & there isn't something bad that comes to mind so far. Review Source Samuel T. Digital Marketing Executive Design Used the software for: Less than 6 months ### "Easy to Use & Friendly Support" June 27, 2020 5.0 I can send emails the exact way I want them to appear as well as the power to schedule emails with ease. Pros When I discovered Sendinblue, I immediately left the former Email service I was using to give it a shot. The email customization is just so easy and gives enough flexibility to create the kind of email I wanted unlike the previous one. They've got a very friendly and supportive staff too. Cons None I could think of for now except that their services are superb! 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