# Best Freshservice Alternatives 2026 | Capterra

> Looking for alternatives to Freshservice? Find out how Freshservice stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/132997/Freshservice/alternatives

---

# Alternatives to Freshservice

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Write a Review!

Tabset anchor

## Top Freshservice Alternatives

Freshservice

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.3

Value for Money

4.4

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of Use

4.7

Customer Service

4.7

Features

4.5

Value for Money

4.6

* * *

Starting from:

$129/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.6

Tabset anchor

All Freshservice Alternatives

At a Glance

Top Alternatives for Freshservice

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [NinjaOne](#product_a9c83307-dacf-4f3d-85db-a7c4005a0803)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)

Tabset anchor

by Fin

[4.5 (1134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

Compare

Tabset anchor

by BOSS Solutions

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

Compare

Tabset anchor

by Freshworks

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by Zoho

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Compare

Tabset anchor

by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

Compare

Tabset anchor

by Salesforce

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Compare

Tabset anchor

by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Compare

Tabset anchor

## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

Compare

Tabset anchor

## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Compare

Tabset anchor

## [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

by Nanosystems

[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. [Learn more about Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Compare

Tabset anchor

## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Compare

Software Found In

-   [Complaint Management Software](https://www.capterra.com/complaint-management-software/)
-   [Managed Service Providers (MSP) Software](https://www.capterra.com/msp-software/)
-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [IT Service Software](https://www.capterra.com/it-service-software/)
-   [Change Management Software](https://www.capterra.com/change-management-software/)
-   [CMDB Software](https://www.capterra.com/cmdb-software/)
-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)
-   [IT Project Management Software](https://www.capterra.com/it-project-management-software/)
-   [Contract Management Software](https://www.capterra.com/contract-management-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [Incident Management Software](https://www.capterra.com/incident-management-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [IT Management Software](https://www.capterra.com/it-management-software/)
-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)
-   [Remote Support Software](https://www.capterra.com/remote-support-software/)
-   [Business Continuity Software](https://www.capterra.com/business-continuity-software/)
-   [License Management Software](https://www.capterra.com/license-management-software/)