# TriNet HR Plus Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of TriNet HR Plus Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of TriNet HR Plus Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/133019/Zenefits/pricing

---

# 

 TriNet HR Plus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 18, 2025

Written byPreksha Buttan

Preksha Buttan

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad...

[See bio & all articles](https://www.capterra.com/resources/author/pbuttan/)

Edited byNiels Juist

Niels Juist

[See bio & all articles](https://www.capterra.com/resources/author/niels-juist/)

Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers.

Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/)

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TriNet HR Plus

TriNet HR Plus Overview:

### Key takeaways

Insights from verified Capterra reviews

TriNet HR Plus helps small businesses manage payroll, onboarding, and HR tasks through a centralized platform. It’s most used by teams in software services, marketing, and IT. Reviewers value its ease of use and transparency. Onboarding and employee profiles stand out, while slow performance and limited support are common drawbacks. New learning and marketplace features expand its utility.

### Our verdict

TriNet HR Plus suits SMBs that want to centralize HR operations without building internal infrastructure. Its automation and onboarding tools reduce admin load, but buyers should weigh trade-offs in speed and support responsiveness. The platform’s evolving feature set adds long-term value, especially for teams scaling HR and payroll functions.

Overall rating

Based on 823 user reviews

Reviews sentiment

Positive

81%

Neutral

11%

Negative

9%

Pros & cons

Streamlined onboarding automation

Comprehensive HR management platform

Persistent technical problems

Unreliable tax management processes

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TriNet HR Plus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trinet.com&name=TriNet HR Plus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TriNet HR Plus

4.2 (823)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (791)

Ease Of Use

4.8 (4,263)

Value For Money

4.2 (576)

Value For Money

4.7 (3,915)

Customer Service

3.9 (655)

Customer Service

4.7 (4,017)

## TriNet HR Plus alternatives

TriNet HR Plus may not suit teams seeking faster performance, deeper customization, or more responsive support channels. If your priorities include smoother payroll workflows or broader integration options, explore other tools that better align with your business needs.

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133019/Zenefits/alternatives/)

## Who uses TriNet HR Plus?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined onboarding automation

90% positive reviews out of 144

Most reviewers describe onboarding as effortless, paperless, and highly efficient for both new hires and HR.

Persistent technical problems

78% negative reviews out of 69

Most users report recurring bugs, confusing errors, and slow resolution for ongoing technical issues in the platform.

Comprehensive HR management platform

90% positive reviews out of 71

Most reviewers appreciate HR management tools that centralize tasks, automate processes, and simplify employee administration.

joy W

HR Manager, 11 - 50 employees.

"It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

Unreliable tax management processes

69% negative reviews out of 48

Some users report frequent payroll tax errors, delayed filings, and poor support for resolving tax-related problems.

Intuitive and clean interface

100% positive reviews out of 37

Most reviewers find user interface simple, visually appealing, and easy for anyone to navigate quickly.

Slow performance and responsiveness

85% negative reviews out of 40

Most reviewers report frequent system glitches, slow website loading, and delayed customer support responses.

Aroob A

Web Developer, 11 - 50 employees.

"Sometimes the performance of the app is not very fast, the system glitches and loads slower."

## TriNet HR Plus's interface

The interface is designed for simplicity, with users praising its clean layout and easy navigation. It’s especially effective for onboarding and payroll tasks, though some reviewers mention clunky interactions and limited customization that slow down complex workflows.

2+

Preksha Buttan

Reviewers say the platform’s minimal design helps teams move quickly through routine HR tasks like onboarding and payroll submission. However, when workflows require adjustments, such as changing payroll periods or customizing templates, navigation can feel rigid and time-consuming.

Ease of Use

4.4 (791)

4.4

Based on 791 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

TriNet HR Plus stands out for simplifying core HR tasks through structured data access, automated onboarding, and employee-driven updates. These features collectively reduce manual effort and help teams maintain clarity across payroll and personnel records.

Features

4.2 (765)

4.2

Based on 765 reviews

Reviewers rated the TriNet HR Plus features below the highest. Our commentary is based on reviewer sentiment and collective feedback from all published reviews.

Onboarding

4.6 (31)

31 reviewers rated this feature

Supports fast employee setup with clear workflows and minimal manual input. Reviewers highlight its ability to simplify document collection and verification, reducing HR workload during hiring.

Employee profiles

4.4 (40)

40 reviewers rated this feature

Enables centralized access to employee data with structured layouts that simplify tracking roles, responsibilities, and updates. Reviewers note its clarity and usefulness for managing team hierarchies.

Reporting/Analytics

4.2 (39)

39 reviewers rated this feature

Provides visibility into HR metrics with customizable reports. Reviewers mention its value in tracking payroll trends and compliance, though some wish for deeper analytics.

Self service portal

4.2 (29)

29 reviewers rated this feature

Allows employees to manage personal details, benefits, and documents independently. Reviewers say it improves transparency and reduces HR intervention for routine updates.

Employee database

4.2 (49)

49 reviewers rated this feature

Stores employee records in a searchable format that supports quick lookups and updates. Reviewers appreciate its role in maintaining organized, accessible records across departments.

Payroll management

3.9 (58)

58 reviewers rated this feature

Facilitates payroll tracking and submission with built-in compliance checks. Reviewers value its accuracy and integration with benefits, though some report issues with support responsiveness.

Dedicated payroll manager

0 reviewers rated this feature

Provides direct access to a payroll expert who oversees processing, compliance, and issue resolution. This helps reduce errors and ensures smoother payroll cycles for growing teams.

General ledger mapping and setup

0 reviewers rated this feature

Supports integration with accounting systems by aligning payroll data with financial ledgers. This feature simplifies reconciliation and improves reporting accuracy.

Third-party intermediary for employee concerns

0 reviewers rated this feature

Offers employees a neutral channel to raise sensitive issues, helping HR teams manage conflict resolution and compliance more effectively.

HR operations best practices review

0 reviewers rated this feature

Includes expert-led evaluations of internal HR processes to identify gaps and recommend improvements. This supports strategic planning and operational efficiency.

Marketplace

0 reviewers rated this feature

Connects businesses to a vetted network of third-party solutions with preferred pricing and prebuilt integrations. This helps simplify vendor selection and expand operational capabilities without added complexity. (Released January 2025)

Learning management

0 reviewers rated this feature

Offers a collaborative learning system with compliance-focused content and optional access to over 1,000 premium courses. This supports employee upskilling, retention, and continuous development. (Released January 2025)

All key features (137)

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

0% of 0 reviewers...

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

35.00% of 20 reviewers that rated this feature as important or highly important

Track 401(k) participant contributions and employer match

50.00% of 2 reviewers that rated this feature as important or highly important

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

0% of 0 reviewers...

Define levels of authorization for access to specific files or systems

0.00% of 2 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

0% of 0 reviewers...

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

0.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

0% of 0 reviewers...

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

47.62% of 21 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

0% of 0 reviewers...

Manage attendance for classes, shifts, meetings, or events

100.00% of 1 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

0.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

0% of 0 reviewers...

Automate recording of time to reduce human error

0% of 0 reviewers...

Researching and validating a person's criminal, educational, job or financial records

0% of 0 reviewers...

Compare key metrics for the business against prominent players in the industry

0% of 0 reviewers...

Use a dashboard to view benefits that are selected by employees or offered by employers

100.00% of 1 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

61.90% of 21 reviewers that rated this feature as important or highly important

Facial or other physical recognition to confirm identity

100.00% of 1 reviewers that rated this feature as important or highly important

Print paychecks issued to confirm payment of wages or salary

0.00% of 4 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

0% of 0 reviewers...

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

0.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

0% of 0 reviewers...

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

0% of 0 reviewers...

Track and report regulatory data to either internal management or external stakeholders

0% of 0 reviewers...

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

0% of 0 reviewers...

Customize data fields to support various needs and use cases

0% of 0 reviewers...

Alter the layout and content of reports

50.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

0% of 0 reviewers...

Import and export data to and from software applications

0% of 0 reviewers...

Protect sensitive data for digital privacy

0% of 0 reviewers...

Provides direct access to a payroll expert who oversees processing, compliance, and issue resolution. This helps reduce errors and ensures smoother payroll cycles for growing teams.

0 reviewers rated this feature

Determine what amounts employees should contribute towards their benefits from each paycheck

25.00% of 8 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

35.29% of 17 reviewers that rated this feature as important or highly important

Set up and manage short and/or long term disability insurance benefits

0.00% of 4 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

66.67% of 9 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

0% of 0 reviewers...

Digital forms that are shared and accessed online

25.00% of 4 reviewers that rated this feature as important or highly important

Digitally sign online documents

33.33% of 6 reviewers that rated this feature as important or highly important

Reminders sent via email

0% of 0 reviewers...

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

62.50% of 8 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

53.06% of 49 reviewers that rated this feature as important or highly important

Stores employee records in a searchable format that supports quick lookups and updates. Reviewers appreciate its role in maintaining organized, accessible records across departments.

49 reviewers rated this feature

Tools to improve and measure employee satisfaction and involvement

0% of 0 reviewers...

Create and share a new employee handbook with helpful information

60.00% of 5 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

80.00% of 5 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

33.33% of 3 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

0% of 0 reviewers...

Centralized storage for employee data, records, and performance metrics

51.28% of 39 reviewers that rated this feature as important or highly important

Enables centralized access to employee data with structured layouts that simplify tracking roles, responsibilities, and updates. Reviewers note its clarity and usefulness for managing team hierarchies.

40 reviewers rated this feature

Assign working shifts or tasks to employees based on their availability

20.00% of 5 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

0% of 0 reviewers...

Track and measure time worked for employees

0% of 0 reviewers...

Track employee time off under the family and medical leave act (FMLA)

66.67% of 3 reviewers that rated this feature as important or highly important

Software specialized for accountants and accounting firms

0% of 0 reviewers...

Compatible with mobile devices

0% of 0 reviewers...

Designed for professional employer organizations or administrative services organizations.

0% of 0 reviewers...

Designed for small businesses

0% of 0 reviewers...

Supports integration with accounting systems by aligning payroll data with financial ledgers. This feature simplifies reconciliation and improves reporting accuracy.

0 reviewers rated this feature

Allows employees to set and manage work or career related goals

0% of 0 reviewers...

Establish measurable goals and objectives and track their progress over a specific period of time

0.00% of 1 reviewers that rated this feature as important or highly important

Set up and manage health insurance benefits for employees

27.27% of 11 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

60.00% of 5 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

77.78% of 9 reviewers that rated this feature as important or highly important

Includes expert-led evaluations of internal HR processes to identify gaps and recommend improvements. This supports strategic planning and operational efficiency.

0 reviewers rated this feature

Set up and manage health savings and flexible spending accounts for your employees

33.33% of 3 reviewers that rated this feature as important or highly important

Create, share, and manage the distribution of job descriptions/duties

0.00% of 2 reviewers that rated this feature as important or highly important

Predict labor requirements based on past and present data/trends

0% of 0 reviewers...

Facilitate training materials that help employees grow and progress in their positions

0% of 0 reviewers...

Offers a collaborative learning system with compliance-focused content and optional access to over 1,000 premium courses. This supports employee upskilling, retention, and continuous development. (Released January 2025)

0 reviewers rated this feature

Manage and track employee attendance

50.00% of 2 reviewers that rated this feature as important or highly important

Set up and manage life insurance benefits for your employees

25.00% of 4 reviewers that rated this feature as important or highly important

Ensure employees can only clock in and out during certain times.

0% of 0 reviewers...

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

0% of 0 reviewers...

Connects businesses to a vetted network of third-party solutions with preferred pricing and prebuilt integrations. This helps simplify vendor selection and expand operational capabilities without added complexity. (Released January 2025)

0 reviewers rated this feature

Access software remotely via mobile devices

80.00% of 5 reviewers that rated this feature as important or highly important

Access the system via a mobile application

0% of 0 reviewers...

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Pay employees in multiple states with correct tax deduction amounts in each

28.57% of 7 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

80.65% of 31 reviewers that rated this feature as important or highly important

Supports fast employee setup with clear workflows and minimal manual input. Reviewers highlight its ability to simplify document collection and verification, reducing HR workload during hiring.

31 reviewers rated this feature

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

0% of 0 reviewers...

Select benefits and provide information needed to participate in a benefit via an online portal

83.33% of 12 reviewers that rated this feature as important or highly important

Diagram that shows the structure of an organization and the relationships between parts

50.00% of 2 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

100.00% of 4 reviewers that rated this feature as important or highly important

Manage and record overtime hours for hourly employees

33.33% of 3 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

57.89% of 57 reviewers that rated this feature as important or highly important

Facilitates payroll tracking and submission with built-in compliance checks. Reviewers value its accuracy and integration with benefits, though some report issues with support responsiveness.

58 reviewers rated this feature

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

65.00% of 20 reviewers that rated this feature as important or highly important

Peer/teammate feedback and review on individual's performance

0% of 0 reviewers...

Organize and manage the accomplishments and development of employees or performance of applications or systems

53.33% of 15 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

0% of 0 reviewers...

Streamlining repetitive tasks and activities through automated and predefined workflows

0% of 0 reviewers...

Measure time to completion or hours worked for projects

0.00% of 1 reviewers that rated this feature as important or highly important

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

25.00% of 4 reviewers that rated this feature as important or highly important

Clock in and out online or with a card

0% of 0 reviewers...

Integrates with QuickBooks

0% of 0 reviewers...

Receive data and information in real time

0% of 0 reviewers...

Active reporting of data and metrics

0% of 0 reviewers...

Tools to find, assess, and hire suitable candidates for a job within an organization

12.50% of 8 reviewers that rated this feature as important or highly important

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

0% of 0 reviewers...

View and track pertinent metrics to find patterns and gain insights from data

56.41% of 39 reviewers that rated this feature as important or highly important

Provides visibility into HR metrics with customizable reports. Reviewers mention its value in tracking payroll trends and compliance, though some wish for deeper analytics.

39 reviewers rated this feature

Set up and manage retirement benefits for your employees

12.50% of 8 reviewers that rated this feature as important or highly important

Follow the progression of a task associated with performance reviews

0% of 0 reviewers...

Set & manage permission levels based on user roles and restrict access to only authorized individuals

0% of 0 reviewers...

Online portal through which end users can access the system, manage tasks, or obtain information

83.33% of 30 reviewers that rated this feature as important or highly important

Allows employees to manage personal details, benefits, and documents independently. Reviewers say it improves transparency and reduces HR intervention for routine updates.

29 reviewers rated this feature

Track and manage sick leave time

33.33% of 3 reviewers that rated this feature as important or highly important

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

0% of 0 reviewers...

Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts.

0% of 0 reviewers...

Gauge satisfaction and receive information for improvement and success

0% of 0 reviewers...

Create, manage and track all task activities and progression

60.00% of 5 reviewers that rated this feature as important or highly important

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

0% of 0 reviewers...

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

53.33% of 15 reviewers that rated this feature as important or highly important

Addition of necessary external data, applications, tools, or features

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

0% of 0 reviewers...

Offers employees a neutral channel to raise sensitive issues, helping HR teams manage conflict resolution and compliance more effectively.

0 reviewers rated this feature

Track and manage employee's work hours to improve payroll accuracy

53.13% of 32 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

53.57% of 28 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

100.00% of 1 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

0% of 0 reviewers...

Track the amount of time spent on a job or task

33.33% of 9 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

62.50% of 16 reviewers that rated this feature as important or highly important

Utilize third party services to cover unforeseen labor needs

0% of 0 reviewers...

Automatically create and distribute W-2/1099 tax forms to employees.

61.90% of 21 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

0.00% of 2 reviewers that rated this feature as important or highly important

SaaS, web-based, online deployment

0% of 0 reviewers...

Create, design and manage workflows for repetitive tasks

33.33% of 3 reviewers that rated this feature as important or highly important

A set of processes to optimize the productivity of its employees

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

TriNet HR Plus stands out for simplifying core HR tasks through structured data access, automated onboarding, and employee-driven updates. These features collectively reduce manual effort and help teams maintain clarity across payroll and personnel records.

Features

4.2 (765)

4.2

Based on 765 reviews

## Pricing

TriNet HR Plus uses a flat fee per employee per month, but does not publicly disclose pricing. Buyers must contact the vendor for a quote based on company size and selected service tier. Compared to the SMB average of $14 per user per month, pricing may vary depending on service depth and team size. A demo version is available.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Preksha Buttan

Senior Content Analyst

TriNet HR Plus pricing varies by service tier and company size, which means SMBs should weigh the value of bundled support and automation against their monthly per-user budget.

Value for money

4.2 (576)

4.2

Based on 576 reviews

## Integrations

TriNet HR Plus connects with a curated set of accounting, HR, and identity management tools. These integrations, offered through a mix of native and third-party links, help streamline data flow and reduce manual entry across core business systems.

Popular integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Box](https://www.capterra.com/p/148766/Box/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Bonusly](https://www.capterra.com/p/167338/Bonusly/)

Preksha Buttan

Senior Content Analyst

Connecting TriNet HR Plus with your accounting and HR systems helps your finance lead reduce reconciliation errors, while your operations team gains faster access to workforce data without switching platforms.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (655)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (655)

3.9

Based on 655 reviews

## User reviews

Overall rating

4.2

Based on 823 reviews

Filter by rating

5(440)

4(220)

3(90)

2(25)

1(48)

Mentioned topic

Sorted by most recent

Victoria H.

HR Director

Insurance

### "Good system to potentially try out "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 2, 2025

I mostly looked at it as a option not as a purchase so I cannot speak to using it from a user perspective.

Pros

Good system, easy for payroll processing and not a difficult process to use. I think it is user friendly.

Cons

I dont really have much complaints and felt it was a good software system to use but not major complaints. I looked into it and demoed it but did not use it officially.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reasons for choosing TriNet HR Plus

I did not I used the free trial but I never implemented it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Annie G.

Manager

Accounting

### "Easy to use HR platform with payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 22, 2025

Pros

TriNet HR Plus is a one stop shop for your payroll tax & compliance and a robust HR platform for mid-size companies. It is so helpful to have one platform that centralizes HR, payroll and benefit under one system. The reporting in TriNet is pretty decent as you can customize reporting for your needs. The UI is also very easy to navigate with a low learning curve if you've never used them before.

Cons

Occasionally, the platform can be slow or laggy when processing a larger batch of pay run. Overall, no other noted cons about the system as it is really easy to use and navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Elizabeth W.

Director

Government Relations

### "Expensive but excellent customization and customer service "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 14, 2025

Great customer service that can answer very complex questions but you pay for it in the price. Not sure it’s worth it

Pros

They have every bell and whistle and can do very customized set up. Benefits and policies are both plug and play and easy to customize

Cons

It’s expensive, holy cow!! It can also take a huge effort to change once you’ve gone through all the set up

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Aaron D.

Tech Specialist

Non-Profit Organization Management

### "Great for the price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 15, 2025

It is an easy to use platform and really simple to understand, but would like more under the hood to utilize and consolidate more systems into.

Pros

I really liked the automated candidate process and hiring process. Email and Phone Support was extremely fast and helpful. The UI is really easy to understand and move around in even for some of our less experienced employees.

Cons

There just aren't that many features that we would have liked to have. It would have been nice to have more API features to setup more automations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tess M.

Matchmaker

Consumer Services

### "Nice employee tree, but that's the only nice thing"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

May 25, 2025

Pros

It seems easy to use at first glance. I like the employee tree structure; it helped me figure out who was in charge of whom.

Cons

Difficult to actually figure out where things are located. It feels like an AI bot designed their website thinking they know what humans want or would think.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FB

Felicia B.

Operations Manager

Entertainment

### "TriNet - all inclusive"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 6, 2025

We started with Zenefits, It then changed to TriNet. I enjoyed the application better before TriNet acquired. However, It still serves the same purpose.

Pros

I love that It's all inclusive. From onboarding to payroll to benefits.

Cons

I wish It integrated with more applications.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

All inclusive, and ease of use, web based and mobile friendly

Alternatives considered

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reasons for choosing TriNet HR Plus

All inclusive, and ease of use, web based and mobile friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alex M.

Operations Director

Marketing and Advertising

### "Zenefits review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

January 24, 2025

It worked well initially and was our first HR/payroll platform integrated software so it taught us quickly what we did and didn't need. Ultimately wasn't the right fit for our team because of the lack of ability to adjust some of the templates, and the lack of customer service support.

Pros

It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient.

Cons

There was not much in the way of customization, and our staff didn't find it very user-friendly. Vacation requests were not intuitive and the payroll setup was clunky, we had to request help to adjust our payroll periods multiple times and cases were closed without being actually resolved.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

[Rippling](https://www.capterra.com/p/172127/Rippling/)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reasons for choosing TriNet HR Plus

It was the best combination of a price point that met our needs at the time, and all the bells and whistles we needed for our team (time tracking, vacation management, payroll). It was also relatively easy to set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rupesh M.

Controller

Consumer Electronics

### "Trinet Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2025

I have a great experience with Trinet and their customer service is incredible

Pros

It's a complete HRIS system. They provide full end to end is great with filing of form 941, providing timely W2 and customer service

Cons

Offerings only in the US. They should expand services in all Europan countries

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Better UI and ease of use. The platform is really good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Stephan B.

Digital Marketing Manager

Sporting Goods

### "One of the Best HR & Timecard Suites"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 13, 2025

Very close to being the perfect HR timecard software in my opinion

Pros

Remote HR and timekeeping with great security clean UI.

Cons

At least from my user roles, I can't make suggested time clock alterations to be approved, I have to notify my HR manager.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pankaj P.

Finance Manager

Financial Services

### "Fantastic product for payroll "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2024

Extraordinary experience with Trinet. Using this for last 2 to 3 years and client is fully satisfied with this product.

Pros

Best payroll service provider, report customization, Easy to use, Customer Support easy approachable.

Cons

It's bit costly then others. And sometimes it takes time in downloading reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

## FAQs

TriNet HR Plus offers support through live chat, email, and phone. Customers can also use the “Contact HR Plus Support” Quick Link on the dashboard to submit cases and receive help in three steps.

Yes. TriNet HR Plus includes a mobile app for iOS and Android that allows employees and admins to access payroll, benefits, and HR tools on the go.

TriNet HR Plus includes payroll processing, benefits administration, onboarding, time tracking, performance management, and compliance support. These are delivered through an all-in-one cloud platform.

Yes. TriNet HR Plus includes built-in compliance tools and expert guidance to help businesses stay aligned with federal, state, and industry-specific regulations.

Yes. TriNet HR Plus offers a collaborative learning system with compliance-focused content and optional access to over 1,000 premium courses for employee upskilling.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from TriNet HR Plus’s own online content in September 2025, including the product's website and its social media channels.
    

## Related reading

### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/)

Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/)

### [7 Top-Rated Payroll Software for Independent Contractors](https://www.capterra.com/resources/best-payroll-software-for-independent-contractors/)

Published August 28, 2023 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) and [Stephanie Sandoval](https://www.capterra.com/resources/author/stephanie-sandoval/)

### [Payroll Price Comparison Guide: A Capterra Value Report](https://www.capterra.com/resources/payroll-software-pricing-report/)

Published August 12, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

### [7 Payroll Mobile Apps Users Love](https://www.capterra.com/resources/top-payroll-apps/)

Published June 1, 2023 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Popular comparisons

[Deel vs TriNet HR Plus](https://www.capterra.com/compare/133019-205015/Zenefits-vs-Deel)[Rippling vs TriNet HR Plus](https://www.capterra.com/compare/133019-172127/Zenefits-vs-Rippling)[Paylocity vs TriNet HR Plus](https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits)[ADP Workforce Now vs TriNet HR Plus](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)[RUN Powered by ADP vs TriNet HR Plus](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)[Patriot Payroll vs TriNet HR Plus](https://www.capterra.com/compare/116050-133019/Patriot-Payroll-vs-Zenefits)[Gusto vs TriNet HR Plus](https://www.capterra.com/compare/131882-133019/Gusto-vs-Zenefits)[Paychex Flex vs TriNet HR Plus](https://www.capterra.com/compare/119841-133019/Paychex-Flex-vs-Zenefits)[Paycor vs TriNet HR Plus](https://www.capterra.com/compare/133019-133745/Zenefits-vs-Paycor-Perform)[Dayforce HCM vs TriNet HR Plus](https://www.capterra.com/compare/133019-205376/Zenefits-vs-Dayforce-HCM)

[Paycom vs TriNet HR Plus](https://www.capterra.com/compare/130949-133019/Paycom-vs-Zenefits)[isolved vs TriNet HR Plus](https://www.capterra.com/compare/133019-164417/Zenefits-vs-iSolved)[QuickBooks Online vs TriNet HR Plus](https://www.capterra.com/compare/133019-190778/Zenefits-vs-QuickBooks-Online)[BambooHR vs TriNet HR Plus](https://www.capterra.com/compare/110968-133019/BambooHR-vs-Zenefits)[Proliant vs TriNet HR Plus](https://www.capterra.com/compare/133019-187093/Zenefits-vs-Proliant)[UKG Ready vs TriNet HR Plus](https://www.capterra.com/compare/133019-198579/Zenefits-vs-UKG-Ready)[Workday HCM vs TriNet HR Plus](https://www.capterra.com/compare/66908-133019/Workday-HCM-vs-Zenefits)[Asure vs TriNet HR Plus](https://www.capterra.com/compare/133019-159581/Zenefits-vs-Payroll-Tax-Management)[UKG Pro vs TriNet HR Plus](https://www.capterra.com/compare/480-133019/UKG-Pro-vs-Zenefits)[ADP Comprehensive Services vs TriNet HR Plus](https://www.capterra.com/compare/133019-175840/Zenefits-vs-ADP-Comprehensive-Services) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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