---
title: "TriNet HR Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is TriNet HR Plus the right Human Resources solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/133019/Zenefits/reviews/"
page_type: "reviews"
language: "en"
---

TriNet HR Plus

4.2 (823)

[View alternatives](https://www.capterra.com/p/133019/Zenefits/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of TriNet HR Plus

Ease of use

4.4

Customer Service

3.9

## Pros and Cons in Reviews

AG

Annie G

ManagerAccounting, 201 - 500 employeesUsed the software for: More than 2 years.

“It is so helpful to have one platform that centralizes HR, payroll and benefit under one system.“

November 22, 2025

DP

David P

HR ManagerRetail, 201 - 500 employeesUsed the software for: 1-2 years.

“Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer support (45 minutes was standard, but occasionally we would hold for 2-3 hours, and I wish I were exaggerating); glitchy systems that were as far from intuitive as possible; and for us, the final straw was the Friday that I received emails from our 250 employees who didn't get paid, because Zenefits had hired a new payroll processor on their end, and that person missed a step that triggered all the Direct Deposits, so I spent an entire day on the phone with various people trying to get it resolved. “

February 1, 2024

RM

Rupesh M

ControllerConsumer Electronics, 51 - 200 employeesUsed the software for: 1-2 years.

“They provide full end to end is great with filing of form 941, providing timely W2 and customer service“

January 20, 2025

Aroob A

Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Sometimes the performance of the app is not very fast, the system glitches and loads slower.“

November 23, 2023

jw

joy w

HR ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9 verification docs and all I have to do is cross verify the documents on their first day.“

January 21, 2024

jw

joy w

HR ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“Little to no phone support available for user issues.“

January 21, 2024

EW

Elizabeth W

DirectorGovernment Relations, 11 - 50 employeesUsed the software for: 1-2 years.

“Great customer service that can answer very complex questions but you pay for it in the price.“

November 14, 2025

ss

saqlain s

employerApparel & Fashion, Self-employedUsed the software for: I used a free trial.

“One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a higher price tag.“

March 16, 2023

## Showing most helpful reviews

Showing 1-25 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tracy I.  
VP of Operations  
Market Research  
Used the software for: 2+ years

### "Long time user of Zenefits"

November 19, 2020

5.0

Overall it's been super positive. Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard.

Pros

What makes Zenefits most valuable to our business is the ease of onboarding new people and providing a 1 stop place for my HR department that is completely in the cloud and no need for reams of paper to be wasted. The PTO calendar and tracking is invaluable as well.

Cons

Zenefits started as a Benefits company with an HR platform, but has pivoted to providing Payroll as it's core business with the other add-ons. There is still some room for improvement on the payroll side and how to handle the customer service side of this.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

All inquiries from my company (all 250 of them) had to go through my HR department, no matter what the issue was. It's was not a good long term solution.

Review Source

FB

Felicia B.  
Operations Manager  
Entertainment  
Used the software for: 2+ years

### "TriNet - all inclusive"

March 6, 2025

4.0

We started with Zenefits, It then changed to TriNet. I enjoyed the application better before TriNet acquired. However, It still serves the same purpose.

Pros

I love that It's all inclusive. From onboarding to payroll to benefits.

Cons

I wish It integrated with more applications.

Alternatives considered

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reason for choosing TriNet HR Plus

All inclusive, and ease of use, web based and mobile friendly

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

All inclusive, and ease of use, web based and mobile friendly

Review Source

AM

Alex M.  
Operations Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zenefits review"

January 24, 2025

3.0

It worked well initially and was our first HR/payroll platform integrated software so it taught us quickly what we did and didn't need. Ultimately wasn't the right fit for our team because of the lack of ability to adjust some of the templates, and the lack of customer service support.

Pros

It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient.

Cons

There was not much in the way of customization, and our staff didn't find it very user-friendly. Vacation requests were not intuitive and the payroll setup was clunky, we had to request help to adjust our payroll periods multiple times and cases were closed without being actually resolved.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing TriNet HR Plus

It was the best combination of a price point that met our needs at the time, and all the bells and whistles we needed for our team (time tracking, vacation management, payroll). It was also relatively easy to set up.

Review Source

RM

Rupesh M.  
Controller  
Consumer Electronics  
Used the software for: 1-2 years

### "Trinet Review"

January 20, 2025

5.0

I have a great experience with Trinet and their customer service is incredible

Pros

It's a complete HRIS system. They provide full end to end is great with filing of form 941, providing timely W2 and customer service

Cons

Offerings only in the US. They should expand services in all Europan countries

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Better UI and ease of use. The platform is really good

Review Source

VR

Verified Reviewer  
Operations Manager  
Financial Services  
Used the software for: 1-2 years

### "Love Zenefits! "

September 27, 2021

5.0

Pros

It's easy to use and keeps us compliant. It has brought up things we didn't even know we needed and helped keep us compliant.

Cons

Customer service can be hard to reach, but their help center is robust and they have training courses to help.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing TriNet HR Plus

Zenefits had more HR features and our payroll situation is simple.

Review Source

VR

Verified Reviewer  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "Effective, but pricey, payroll tool"

December 2, 2019

3.0

The experience has been ok. It gets the job done but I'd be open to new options.

Pros

Zenefits has gotten the job done in terms of payroll and paying out contractors when needed. And they handle payroll taxes and necessary payroll reporting to the government.

Cons

The cost is high for a small business who might not have needs for most of their features. And the service has been fairly slow. For example, it took me a month to get a new form of payment on file as my business credit card had expired. During that month I had to handwrite checks and could not use the service.

Switched from

[Justworks](https://www.capterra.com/p/223913/Justworks/)

I switched due to the cost of Justworks, which was coming in at approx. $85 per employee per month after sudden price hikes. That pricing was not sustainable for a small business.

Review Source

VR

Verified Reviewer  
Co-founder  
Telecommunications  
Used the software for: 2+ years

### "Turn-key payroll and benefits solution for start-ups"

November 16, 2020

5.0

Over, I would highly recommend Zenefits for companies that are looking for a simple way to manage their HR needs.

Pros

Very simple and intuitive interface. Makes managing HR, payroll, and benefits easy.

Cons

Could have more seamless integration of 3rd party healthcare providers.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing TriNet HR Plus

History of using Zenefits for over 3 years with no problems.

Review Source

VR

Verified Reviewer  
President  
Human Resources  
Used the software for: Less than 6 months

### "Stay Away From This Company "

October 12, 2020

1.0

I am filled with regret switching to Zenefits. We have spent 40+ hours easily setting things up. I can't disrupt our employees again with another switch. I woudl if I could.

Pros

I like the idea of what they are trying to accomplish...a hub for HR and payroll. They missed the mark because they created a product that doesn't flow and is very difficult to use. The customer service has a 3 day min wait. If I could leave, I would in a heartbeat. Filled with regret.

Cons

When you are trying to set up the core of your business and continue to function seamlessly, customer service should be available at all business hours. If you are lucky enough to get a calndly link, you can schedule, but there is usuallya minimum of 3 days to wait. This is so unacceptable. The product itself is clunky, disjointed and not at all intuitive. You have to go to different sections to see different things about an employee instead of clicking in tehri name and seeing everything related to their employment in one spot. Thet auto-approved our payroll on teh last day of teh pay cycle prior to teh day's end. That is crazy.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

We thought it woudl be amazing to have everything in one portal.

Review Source

VR

Verified Reviewer  
Strategic Planning Project Manager  
Government Administration  
Used the software for: 1-2 years

### "User friendly solution, good experience overall"

January 7, 2020

4.0

We were able to get a good grasp of our employee timekeeping, and it saved us a lot of time processing payroll each week.

Pros

I liked how easy it was to manage payroll. I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests. Having our employees clock in via our ipad app was handy. The mobile features were rough at first, but are coming around nicely.

Cons

The templates for new contractors and new hires were rather lackluster. It was also a little clunky and almost overly simplistic to pay contractors. Tax prep wasn't the smoothest.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Easier to navigate and manage on the go. Pricing.

Review Source

Response from TriNet Group

March 4, 2020

Thanks for your review. We appreciate your feedback.

VR

Verified Reviewer  
Director of Operations  
Education Management  
Used the software for: 2+ years

### "User friendly!!"

November 25, 2020

5.0

Wonderful overall, would definitely recommend

Pros

I love how incredibly user friendly zenefits is for the staff and management. The convenience of the app is a big bonus too.

Cons

Wish there was more customization available

Alternatives considered

[ThrivePass](https://www.capterra.com/p/166378/ThrivePass/)

Reason for choosing TriNet HR Plus

Had a better overall experience with the transition to zenefits

Review Source

BP

BZ P.  
Director of HR  
Libraries  
Used the software for: 2+ years

### "Zenefits - Easy Peasy"

May 29, 2020

5.0

This is a great software for a distributed workforce. We have employees in different 20 states and 40 different locations. Zenefits makes it easy for us.

Pros

This software is so easy to use for both the employees and the HR team. Everything is simple and straightforward, no convoluted quirky tricks needed to enter information. Hiring and onboarding is super easy. Open enrollment is super easy. Payroll is super easy. PTO management is super easy.

Cons

There are some tie in products that still need some work.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing TriNet HR Plus

The benefits management system and the easy hiring ability were the original reason. In the end, it was the employee experience that made the difference - good mobile product.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Needed an integrated solution.

Review Source

JN

Jennifer N.  
Director of Operations  
Computer Software  
Used the software for: 2+ years

### "Life Saver"

November 13, 2020

5.0

Time Saved! Compliance is always taken care of...not much to worry about.

Pros

Zenefits was a life saver for me! Everything was done manually before Zenefits so the amount of time is saved was amazing. The ease of use is incredible and I love the reporting capabilities.

Cons

Support response can be slow, especially for tax items

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing TriNet HR Plus

price, ease of use and reporting

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Needed something to do not only payroll but also filings, payments, compliance + all other HR and benefits admin.

Review Source

VR

Verified Reviewer  
Consultant  
Pharmaceuticals  
Used the software for: 6-12 months

### "Decent Human Resources Platform for Businesses Small and Large"

August 7, 2021

4.0

My overall experience with Zenefits has been great. The pricing has been fair, the service has lived up to expectations, and most importantly, everyone who uses it at my place of work shares the same mindset, more or less. I would definitely recommend it to anyone looking for a decent HR platform, as I am sure it would not disappoint except for when it comes to the occasional technical glitch here and there, which I am sure applies to anything having to do with technology.

Pros

What I like most about this software is the layout in which all of its functionalities are presented. Whether it be payroll, benefit elections, or anything else relating to human resource necessities, Zenefits has what both the employee and employer are looking for when it comes to ease of use and variety of functionalities and features. I very much like that the service is offered on both a web browser as well as a smartphone app, which allows for on-location or on-the-go usage. Lastly, I find the pricing for such a great service to be very reasonable, and the method in which pricing is to be determined to be quite fair as well, (when compared to competing companies offering similar services).

Cons

As a whole, Zenefits is there for you when you need it and delivers up to expectations. However, if there was one thing that I believe should be somewhat stabilized, it would be the clock in and clock out feature on the mobile app, which at times might be a bit challenging to work with, as it sometimes freezes the phone screen, resulting in the need to restart the whole phone for it to begin working again. This happens on very rare occasions, but when it does happen, it is a bit inconvenient. Other than that one small aspect, there is not much else that is negative to report.

Review Source

LB

LAURA B.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Lots of Potential but Customer Service is Abysmal"

February 11, 2021

3.0

Zenefits is fine until you have an issue and need a human being to walk you through something. You will sit on hold for literally hours until a rep answers. This has been my experience on multiple occasions. They are not good at heading off issues either. In January 2021 there was an issue where hours were not porting to payroll and payroll was due that day. As a user, I kept thinking what am I doing wrong, sat on hold for 3+ hours waiting for a rep, figured out a workaround only to find out it was a system issue. A simple email to administrators with the information and workaround would have saved me hours of work. Another current example is I have an employee who entered his SSN incorrectly into the system and now has a W2 that is incorrect. Customer Service has sent two form emails but zero information on what needs to be done and the timeline. Very frustrating to work with Zenefits especially when you have an issue that is time sensitive.

Pros

I like that I can keep my HR in one place online and the general onboarding of certain positions in our company with the template is easy and straightforward.

Cons

Time and Attendance is clunky to use accurately. There is an app for employees to clock in but it's easy for mistakes to occur. Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a negotiated salary, sign online.

Reason for choosing TriNet HR Plus

I believed their sales pitch that it was going to be easy and intuitive to use and that they had "a team" of people backing me up. There is no team. Perhaps this is because I am a small business and they are focused on larger customers.

Review Source

sS

saqlain S.  
employer  
Apparel & Fashion  
Used the software for: I used a free trial

### ""Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing""

March 16, 2023

5.0

Zenefits is a wellness platform that offers personalized coaching, nutrition advice, fitness programs, and a community of like-minded individuals who are working towards improving their health. Users work with a coach to develop a customized plan that takes into account their specific needs and goals. They can also access a variety of resources, including meal plans, exercise programs, and educational content.

Pros

One of the things that users have appreciated about Zenefit is the personalized approach to coaching. By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals. This has helped many users see better results in their wellness journey.Another pro of Zenefit is the community aspect. Users have reported feeling supported and motivated by connecting with other like-minded individuals who are also working towards improved health and wellbeing. This sense of community can be especially beneficial for people who are starting out on their wellness journey and may feel overwhelmed or alone.Overall, Zenefit appears to offer a comprehensive and personalized approach to wellness coaching that can be effective for many individuals.

Cons

One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a higher price tag. Some users have reported that the cost of using Zenefit can be prohibitive, especially for those on a tight budget.Another potential con is that some users may prefer a more independent approach to wellness. While the personalized coaching and community aspect of Zenefit can be helpful for many people, some users may prefer to develop their own fitness and nutrition plans, or may not want to share their journey with others.Finally, it's worth noting that results may vary. While many users have reported positive outcomes from using Zenefit, it's important to keep

Review Source

VR

Verified Reviewer  
PeopleOps Manager  
Financial Services  
Used the software for: 2+ years

### "Zenefits review"

October 7, 2021

5.0

Our employees have an easy time navigating the UI and that is our priority.

Pros

The Zenefits team is always ready to help answer any of my questions and tackle any issues that come up. I always feel supported. The help articles are also a great resource for me and my team.

Cons

Reporting and integrations could be a little more robust

Review Source

DL

Doug L.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Awesome Software - Absolutely Awful Support"

October 17, 2017

3.0

Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for payroll. Do not let Zenefits convince you to switch over. Pretty much only their sales people are responsive/friendly and as soon as you pay, they disappear. If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees. They're not really upfront on all the costs, and their stuff is complicated enough they require you to go through training to use it. I am REALLY hopeful that new management at Zenefits will finally clean things up, or Gusto will enter the full market of Zenefits and put them out of business. Gusto support is awesome, just don't leave Gusto in the middle of the year. They have a policy that you can't come back in the same year.

Pros

For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.

Cons

Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support.

Review Source

Will F.  
CFO  
Online Media  
Used the software for: 6-12 months

### "Good and Bad at the Same Time"

February 14, 2020

5.0

Please check out what I had to say for cons. If you can live with having no number to call, or at least, not a number that take you to a human who can answer your questions, then the features and software are solid. The pricing is what you would expect based on the features.

Pros

This SaaS has tons of features and can really help a small business get over those HR hurtles, although it won't replace the most valuable assets that a in-the-flesh HR person brings. Adding their payroll integration was a big win since our company was using a 401(k) admin that required manually keying in EVERYTHING back when we used intuit for payroll. So props for that!

Cons

OKAY, hear me out. The on-boarding process is unacceptable. I wouldn't be surprised if half of their potential client base ended up BACKING-OUT during on-boarding. I mean, it takes 2-4 weeks, you'll already be looking a bill on your credit card, and to make matters worse, the only staff that have a phone number are SALES PEOPLE! You guessed it, the sales staff CAN NOT help you with your on boarding., PERIOD.

Review Source

Response from TriNet Group

February 26, 2020

Will, we appreciate your review.

VR

Verified Reviewer  
Controller  
Computer Networking  
Used the software for: 2+ years

### "Zenefits is a great HR and payroll solution for small businesses"

September 27, 2021

5.0

Fantastic - I would select them again.

Pros

It is easy to use and cost effective. It is a great receptacle for I-9 documentation as well as other hiring documents. W=2's as well.

Cons

Sometimes reaching customer service can be challenging.

Review Source

KR

Kristi R.  
Purchasing Coordinator  
Telecommunications  
Used the software for: 1-2 years

### "Extremely user- friendly! Best HR platform I've ever used"

October 21, 2021

5.0

I have had a really positive experience with Zenefits. This is the first HR platform that I have used that is an app. I am easily able to track my hours, PTO and it is very user-friendly. Even someone who is not great with technology would easily be able to navigate this app with little to no training.

Pros

I like that it is an all-encompassing app. You don't have to jump from multiple windows to get pertinent information. I also really like how transparent it is to track each employee's time worked. It doesn't leave any guesswork.

Cons

I don't like how you aren't able to directly download your insurance cards. There is an option on the app so I am unsure if it is a feature that is disabled for the specific company I work for. However, Zenefits does provide all of the contact information for said insurance companies so it simplifies the process in getting those insurance cards sent to you.

Review Source

MR

Meg R.  
HR Director  
Information Technology and Services  
Used the software for: 2+ years

### "Comprehensive HR Platform, very well priced"

November 17, 2020

5.0

Pros

I love their pricing model, allowing me to pay by headcount and only for the features I use. This is great for a smaller or mid size company that is experiencing rapid growth. Great training provided for new hires, and new managers. Excellent reporting (BI) platform that easily allows me to export reports. Time and Attendance and PTO are wonderful. Benefits are GREAT. It has made things so much easier during open enrollment and during new hire onboarding, highly recommend!

Cons

My only con is that I don't have a dedicated account rep.

Reason for choosing TriNet HR Plus

Originally, 4 years ago, I chose it due to its pricing model.

Review Source

VR

Verified Reviewer  
VP Finance/Controller  
  
Used the software for: 6-12 months

### "I am a huge fan of Zenefits. Their software is easy to use and makes HR management easy."

May 7, 2018

5.0

Increased efficiency and makes HR management easy--no paperwork and everything is managed electronically. I'm a huge fan.

Pros

Before I joined MAX, I did not know software like Zenefits existed. This software is intuitive, easy to use and makes employee onboarding, separation and benefits management easy to do. It completely eliminates the mounds of paper that I used to accumulate for new hires and employees. In fact, I liked it so much that I recommended it to my former employer and they are now using it as well. I also had an incredible Benefits Advisor who always seems to have an ability to answer my crazy questions with efficiency and extreme patience.

Cons

While many things about Zenefits are absolutely amazing, the benefits we currently have (we are a small company) are probably not the best option for our employee base, size and age. I believe that the change Zenefits has made to focus on software and outsource benefits to OneDigital may resolve this challenge. And we have also grown, so that should help with pricing as well.

Review Source

VR

Verified Reviewer  
Digital Merchandising Manager  
Internet  
Used the software for: 1-2 years

### "Easy to Use Overall But Lacking in Healthcare Claim Help"

July 16, 2018

3.0

Zenefits makes it easy to manage my time off and commuter benefits but is lacking when it comes to healthcare benefits. I've had a lot of trouble uploading receipts and processing claims for my FSA. I would recommend it for everything except their healthcare management.

Pros

I love the time off tracker. It's super easy for me to submit time off requests, leave a reason why and the type of time I'm requesting. I can see how many hours I've requested this year and how many I've used. As a manager, it's also very easy for me to look at the requests made from my employees.

Cons

There is absolutely no help when submitting a healthcare claim. I have an FSA and have to submit receipts sometimes. Once I submitted one that apparently the Zenefits team couldn't open. It was rejected without a reason and all I got was an email saying I needed to submit a receipt (when I already had.) I submitted again not knowing the real issue and was rejected again. I finally had to contact support to figure out the reason why it was rejected. This happened again when I didn't realize I had gotten a credit card receipt instead of an itemized receipt from my doctor. A one sentence message from Zenefits on what was missing would have saved a ton of time and headaches.

Review Source

VR

Verified Reviewer  
Concierge Program Manager  
Internet  
Used the software for: 2+ years

### "Comprehensive HR platform, a great tool for small businesses"

February 18, 2019

5.0

Zenefits keeps it simple and offers all the most common HR functionality in one easy place. Mobile and web versions are both great.

Pros

Dashboard is visually laid out and very simple to use. For employees, Zenefits offers a comprehensive, easy-to-use hub for all the important details. For employers, it is just as easy to use. Every day tasks like pulling insurance information or submitting time off are simple and painless. If you do not know where to find a certain piece of info, the intuitive layout means that a few moments of exploration can easily answer most questions. I appreciate that the layout is no-frills, because it means crucial information and functionality are easy to find and use. Mobile platform is easy to use and offers great functionality, which is an extremely beneficial aspect of the software.

Cons

I have trouble verifying my email to my account after switching emails from the personal to professional address. Luckily, this doesn't seem to be impacting my profile or making any feature more difficult, so it isn't a big issue.

Review Source

TE

Teressa E.  
HR/Accounting Manager  
Real Estate  
Used the software for: 2+ years

### "Makes onboarding and benefits admin super easy!"

September 29, 2021

5.0

Saves a ton of time by allowing ee to manage their own elections

Pros

Onboarding Employee portal benefits admin

Cons

would like them to add the annual compliance notices to their processes

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

More comprehensive

Review Source

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