--- title: "TriNet HR Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TriNet HR Plus the right Human Resources solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133019/Zenefits/reviews/" page_type: "reviews" language: "en" --- TriNet HR Plus 4.2 (823) [View alternatives](https://www.capterra.com/p/133019/Zenefits/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of TriNet HR Plus Ease of use 4.4 Customer Service 3.9 ## Pros and Cons in Reviews AG Annie G ManagerAccounting, 201 - 500 employeesUsed the software for: More than 2 years. “It is so helpful to have one platform that centralizes HR, payroll and benefit under one system.“ November 22, 2025 DP David P HR ManagerRetail, 201 - 500 employeesUsed the software for: 1-2 years. “Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer support (45 minutes was standard, but occasionally we would hold for 2-3 hours, and I wish I were exaggerating); glitchy systems that were as far from intuitive as possible; and for us, the final straw was the Friday that I received emails from our 250 employees who didn't get paid, because Zenefits had hired a new payroll processor on their end, and that person missed a step that triggered all the Direct Deposits, so I spent an entire day on the phone with various people trying to get it resolved. “ February 1, 2024 RM Rupesh M ControllerConsumer Electronics, 51 - 200 employeesUsed the software for: 1-2 years. “They provide full end to end is great with filing of form 941, providing timely W2 and customer service“ January 20, 2025 Aroob A Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “Sometimes the performance of the app is not very fast, the system glitches and loads slower.“ November 23, 2023 jw joy w HR ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9 verification docs and all I have to do is cross verify the documents on their first day.“ January 21, 2024 Amanda G Human Resources GeneralistHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “The current state of available learning management technologies and straightforward guidelines leaves much to be desired.“ September 4, 2023 Amanda G Human Resources GeneralistHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.“ September 4, 2023 jw joy w HR ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Little to no phone support available for user issues.“ January 21, 2024 ## Showing most helpful reviews Showing 1-25 of 823 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sara B. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "Zenefits has been a great help in our HR team" March 6, 2023 4.0 Zenefits' primary functions are human resources (HR) and onboarding (H.R.) document management, paid time off (PTO) management, and payroll processing. Our entire organization uses it, from administrative assistants to IT specialists and, eventually, even our independent contractors. Pros Although the initial investment in Zenefits appeared substantial, the time I've reclaimed from previously spent on HR, onboarding, and payroll processes has more than paid for the service. Cons Although Zenefits' payroll services still meet customers' needs, I feel the company has declined overall. The product has not progressed and is still missing important features like the ability to claim R&D tax credits. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) If you never run into any problems and never require help, then this program is great. However, if they make a mistake with your tax and you submit a ticket, I hope it takes a few weeks to get a reply from them because I do not consider this a pressing matter. Review Source RM Rupesh M. Controller Consumer Electronics Used the software for: 1-2 years ### "Trinet Review" January 20, 2025 5.0 I have a great experience with Trinet and their customer service is incredible Pros It's a complete HRIS system. They provide full end to end is great with filing of form 941, providing timely W2 and customer service Cons Offerings only in the US. They should expand services in all Europan countries Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Better UI and ease of use. The platform is really good Review Source AM Alex M. Operations Director Marketing and Advertising Used the software for: 6-12 months ### "Zenefits review" January 24, 2025 3.0 It worked well initially and was our first HR/payroll platform integrated software so it taught us quickly what we did and didn't need. Ultimately wasn't the right fit for our team because of the lack of ability to adjust some of the templates, and the lack of customer service support. Pros It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient. Cons There was not much in the way of customization, and our staff didn't find it very user-friendly. Vacation requests were not intuitive and the payroll setup was clunky, we had to request help to adjust our payroll periods multiple times and cases were closed without being actually resolved. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing TriNet HR Plus It was the best combination of a price point that met our needs at the time, and all the bells and whistles we needed for our team (time tracking, vacation management, payroll). It was also relatively easy to set up. Review Source VR Verified Reviewer Operations Manager Financial Services Used the software for: 1-2 years ### "Love Zenefits! " September 27, 2021 5.0 Pros It's easy to use and keeps us compliant. It has brought up things we didn't even know we needed and helped keep us compliant. Cons Customer service can be hard to reach, but their help center is robust and they have training courses to help. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing TriNet HR Plus Zenefits had more HR features and our payroll situation is simple. Review Source Tracy I. VP of Operations Market Research Used the software for: 2+ years ### "Long time user of Zenefits" November 19, 2020 5.0 Overall it's been super positive. Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard. Pros What makes Zenefits most valuable to our business is the ease of onboarding new people and providing a 1 stop place for my HR department that is completely in the cloud and no need for reams of paper to be wasted. The PTO calendar and tracking is invaluable as well. Cons Zenefits started as a Benefits company with an HR platform, but has pivoted to providing Payroll as it's core business with the other add-ons. There is still some room for improvement on the payroll side and how to handle the customer service side of this. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) All inquiries from my company (all 250 of them) had to go through my HR department, no matter what the issue was. It's was not a good long term solution. Review Source VR Verified Reviewer President Marketing and Advertising Used the software for: 1-2 years ### "Effective, but pricey, payroll tool" December 2, 2019 3.0 The experience has been ok. It gets the job done but I'd be open to new options. Pros Zenefits has gotten the job done in terms of payroll and paying out contractors when needed. And they handle payroll taxes and necessary payroll reporting to the government. Cons The cost is high for a small business who might not have needs for most of their features. And the service has been fairly slow. For example, it took me a month to get a new form of payment on file as my business credit card had expired. During that month I had to handwrite checks and could not use the service. Switched from [Justworks](https://www.capterra.com/p/223913/Justworks/) I switched due to the cost of Justworks, which was coming in at approx. $85 per employee per month after sudden price hikes. That pricing was not sustainable for a small business. Review Source VR Verified Reviewer Co-founder Telecommunications Used the software for: 2+ years ### "Turn-key payroll and benefits solution for start-ups" November 16, 2020 5.0 Over, I would highly recommend Zenefits for companies that are looking for a simple way to manage their HR needs. Pros Very simple and intuitive interface. Makes managing HR, payroll, and benefits easy. Cons Could have more seamless integration of 3rd party healthcare providers. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing TriNet HR Plus History of using Zenefits for over 3 years with no problems. Review Source VR Verified Reviewer President Human Resources Used the software for: Less than 6 months ### "Stay Away From This Company " October 12, 2020 1.0 I am filled with regret switching to Zenefits. We have spent 40+ hours easily setting things up. I can't disrupt our employees again with another switch. I woudl if I could. Pros I like the idea of what they are trying to accomplish...a hub for HR and payroll. They missed the mark because they created a product that doesn't flow and is very difficult to use. The customer service has a 3 day min wait. If I could leave, I would in a heartbeat. Filled with regret. Cons When you are trying to set up the core of your business and continue to function seamlessly, customer service should be available at all business hours. If you are lucky enough to get a calndly link, you can schedule, but there is usuallya minimum of 3 days to wait. This is so unacceptable. The product itself is clunky, disjointed and not at all intuitive. You have to go to different sections to see different things about an employee instead of clicking in tehri name and seeing everything related to their employment in one spot. Thet auto-approved our payroll on teh last day of teh pay cycle prior to teh day's end. That is crazy. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) We thought it woudl be amazing to have everything in one portal. Review Source VR Verified Reviewer Strategic Planning Project Manager Government Administration Used the software for: 1-2 years ### "User friendly solution, good experience overall" January 7, 2020 4.0 We were able to get a good grasp of our employee timekeeping, and it saved us a lot of time processing payroll each week. Pros I liked how easy it was to manage payroll. I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests. Having our employees clock in via our ipad app was handy. The mobile features were rough at first, but are coming around nicely. Cons The templates for new contractors and new hires were rather lackluster. It was also a little clunky and almost overly simplistic to pay contractors. Tax prep wasn't the smoothest. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Easier to navigate and manage on the go. Pricing. Review Source Response from TriNet Group March 4, 2020 Thanks for your review. We appreciate your feedback. VR Verified Reviewer Director of Operations Education Management Used the software for: 2+ years ### "User friendly!!" November 25, 2020 5.0 Wonderful overall, would definitely recommend Pros I love how incredibly user friendly zenefits is for the staff and management. The convenience of the app is a big bonus too. Cons Wish there was more customization available Alternatives considered [ThrivePass](https://www.capterra.com/p/166378/ThrivePass/) Reason for choosing TriNet HR Plus Had a better overall experience with the transition to zenefits Review Source LM Liv M. CEO Apparel & Fashion Used the software for: 2+ years ### "Save yourself time and money!" February 20, 2020 1.0 Horrible! I don't even know where to begin. Customer service is a joke. Promises not kept, reps telling you that they have 300+ messages in their inbox so you should wait. They have so many shady practices that it is hard for me to not call it a scam. Like not updating your employee numbers before they charge you a full year of service. We were charged more that double of what we should have paid and they now won't refund! They promised a 3 week setup period and here we are 7 months later not being able to use their payroll services. Thanks but no thanks. Pros Nothing! It looked good, it was presented good. Cons Do not let the sales rep convince you and save yourself thousands of nonrefundable dollars! Alternatives considered [PayFocus](https://www.capterra.com/p/136779/PayFocus/) Reason for choosing TriNet HR Plus Thought bringing all services under one product would be easier, more efficient for us. Switched from [PayFocus](https://www.capterra.com/p/136779/PayFocus/) Thought bringing all services under one product would be easier, more efficient for us. Review Source Response from TriNet Group February 26, 2020 Good afternoon Liz, I am sorry to hear that your experience with Zenefits was less than satisfactory. Although not perfect, we are purposeful. Our goal is to provide each customer an experience we can take pride in. We will use your feedback to create better training, a better user experience, and a better overall product. We wish you well. VR Verified Reviewer Consultant Pharmaceuticals Used the software for: 6-12 months ### "Decent Human Resources Platform for Businesses Small and Large" August 7, 2021 4.0 My overall experience with Zenefits has been great. The pricing has been fair, the service has lived up to expectations, and most importantly, everyone who uses it at my place of work shares the same mindset, more or less. I would definitely recommend it to anyone looking for a decent HR platform, as I am sure it would not disappoint except for when it comes to the occasional technical glitch here and there, which I am sure applies to anything having to do with technology. Pros What I like most about this software is the layout in which all of its functionalities are presented. Whether it be payroll, benefit elections, or anything else relating to human resource necessities, Zenefits has what both the employee and employer are looking for when it comes to ease of use and variety of functionalities and features. I very much like that the service is offered on both a web browser as well as a smartphone app, which allows for on-location or on-the-go usage. Lastly, I find the pricing for such a great service to be very reasonable, and the method in which pricing is to be determined to be quite fair as well, (when compared to competing companies offering similar services). Cons As a whole, Zenefits is there for you when you need it and delivers up to expectations. However, if there was one thing that I believe should be somewhat stabilized, it would be the clock in and clock out feature on the mobile app, which at times might be a bit challenging to work with, as it sometimes freezes the phone screen, resulting in the need to restart the whole phone for it to begin working again. This happens on very rare occasions, but when it does happen, it is a bit inconvenient. Other than that one small aspect, there is not much else that is negative to report. Review Source LB LAURA B. Owner Education Management Used the software for: 1-2 years ### "Lots of Potential but Customer Service is Abysmal" February 11, 2021 3.0 Zenefits is fine until you have an issue and need a human being to walk you through something. You will sit on hold for literally hours until a rep answers. This has been my experience on multiple occasions. They are not good at heading off issues either. In January 2021 there was an issue where hours were not porting to payroll and payroll was due that day. As a user, I kept thinking what am I doing wrong, sat on hold for 3+ hours waiting for a rep, figured out a workaround only to find out it was a system issue. A simple email to administrators with the information and workaround would have saved me hours of work. Another current example is I have an employee who entered his SSN incorrectly into the system and now has a W2 that is incorrect. Customer Service has sent two form emails but zero information on what needs to be done and the timeline. Very frustrating to work with Zenefits especially when you have an issue that is time sensitive. Pros I like that I can keep my HR in one place online and the general onboarding of certain positions in our company with the template is easy and straightforward. Cons Time and Attendance is clunky to use accurately. There is an app for employees to clock in but it's easy for mistakes to occur. Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a negotiated salary, sign online. Reason for choosing TriNet HR Plus I believed their sales pitch that it was going to be easy and intuitive to use and that they had "a team" of people backing me up. There is no team. Perhaps this is because I am a small business and they are focused on larger customers. Review Source sS saqlain S. employer Apparel & Fashion Used the software for: I used a free trial ### ""Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing"" March 16, 2023 5.0 Zenefits is a wellness platform that offers personalized coaching, nutrition advice, fitness programs, and a community of like-minded individuals who are working towards improving their health. Users work with a coach to develop a customized plan that takes into account their specific needs and goals. They can also access a variety of resources, including meal plans, exercise programs, and educational content. Pros One of the things that users have appreciated about Zenefit is the personalized approach to coaching. By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals. This has helped many users see better results in their wellness journey.Another pro of Zenefit is the community aspect. Users have reported feeling supported and motivated by connecting with other like-minded individuals who are also working towards improved health and wellbeing. This sense of community can be especially beneficial for people who are starting out on their wellness journey and may feel overwhelmed or alone.Overall, Zenefit appears to offer a comprehensive and personalized approach to wellness coaching that can be effective for many individuals. Cons One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a higher price tag. Some users have reported that the cost of using Zenefit can be prohibitive, especially for those on a tight budget.Another potential con is that some users may prefer a more independent approach to wellness. While the personalized coaching and community aspect of Zenefit can be helpful for many people, some users may prefer to develop their own fitness and nutrition plans, or may not want to share their journey with others.Finally, it's worth noting that results may vary. While many users have reported positive outcomes from using Zenefit, it's important to keep Review Source VR Verified Reviewer PeopleOps Manager Financial Services Used the software for: 2+ years ### "Zenefits review" October 7, 2021 5.0 Our employees have an easy time navigating the UI and that is our priority. Pros The Zenefits team is always ready to help answer any of my questions and tackle any issues that come up. I always feel supported. The help articles are also a great resource for me and my team. Cons Reporting and integrations could be a little more robust Review Source DL Doug L. CEO Computer Software Used the software for: 2+ years ### "Awesome Software - Absolutely Awful Support" October 17, 2017 3.0 Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for payroll. Do not let Zenefits convince you to switch over. Pretty much only their sales people are responsive/friendly and as soon as you pay, they disappear. If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees. They're not really upfront on all the costs, and their stuff is complicated enough they require you to go through training to use it. I am REALLY hopeful that new management at Zenefits will finally clean things up, or Gusto will enter the full market of Zenefits and put them out of business. Gusto support is awesome, just don't leave Gusto in the middle of the year. They have a policy that you can't come back in the same year. Pros For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing. Cons Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support. Review Source Will F. CFO Online Media Used the software for: 6-12 months ### "Good and Bad at the Same Time" February 14, 2020 5.0 Please check out what I had to say for cons. If you can live with having no number to call, or at least, not a number that take you to a human who can answer your questions, then the features and software are solid. The pricing is what you would expect based on the features. Pros This SaaS has tons of features and can really help a small business get over those HR hurtles, although it won't replace the most valuable assets that a in-the-flesh HR person brings. Adding their payroll integration was a big win since our company was using a 401(k) admin that required manually keying in EVERYTHING back when we used intuit for payroll. So props for that! Cons OKAY, hear me out. The on-boarding process is unacceptable. I wouldn't be surprised if half of their potential client base ended up BACKING-OUT during on-boarding. I mean, it takes 2-4 weeks, you'll already be looking a bill on your credit card, and to make matters worse, the only staff that have a phone number are SALES PEOPLE! You guessed it, the sales staff CAN NOT help you with your on boarding., PERIOD. Review Source Response from TriNet Group February 26, 2020 Will, we appreciate your review. VR Verified Reviewer Controller Computer Networking Used the software for: 2+ years ### "Zenefits is a great HR and payroll solution for small businesses" September 27, 2021 5.0 Fantastic - I would select them again. Pros It is easy to use and cost effective. It is a great receptacle for I-9 documentation as well as other hiring documents. W=2's as well. Cons Sometimes reaching customer service can be challenging. Review Source KR Kristi R. Purchasing Coordinator Telecommunications Used the software for: 1-2 years ### "Extremely user- friendly! Best HR platform I've ever used" October 21, 2021 5.0 I have had a really positive experience with Zenefits. This is the first HR platform that I have used that is an app. I am easily able to track my hours, PTO and it is very user-friendly. Even someone who is not great with technology would easily be able to navigate this app with little to no training. Pros I like that it is an all-encompassing app. You don't have to jump from multiple windows to get pertinent information. I also really like how transparent it is to track each employee's time worked. It doesn't leave any guesswork. Cons I don't like how you aren't able to directly download your insurance cards. There is an option on the app so I am unsure if it is a feature that is disabled for the specific company I work for. However, Zenefits does provide all of the contact information for said insurance companies so it simplifies the process in getting those insurance cards sent to you. Review Source MR Meg R. HR Director Information Technology and Services Used the software for: 2+ years ### "Comprehensive HR Platform, very well priced" November 17, 2020 5.0 Pros I love their pricing model, allowing me to pay by headcount and only for the features I use. This is great for a smaller or mid size company that is experiencing rapid growth. Great training provided for new hires, and new managers. Excellent reporting (BI) platform that easily allows me to export reports. Time and Attendance and PTO are wonderful. Benefits are GREAT. It has made things so much easier during open enrollment and during new hire onboarding, highly recommend! Cons My only con is that I don't have a dedicated account rep. Reason for choosing TriNet HR Plus Originally, 4 years ago, I chose it due to its pricing model. Review Source VR Verified Reviewer Operations Director Computer Software Used the software for: 2+ years ### " Overall I think the HRIS is a wonderful product. I do wish that benefit forms were easier to find" April 13, 2018 4.0 Pros Enrollment is simple, I like having one place for Associates to have most all their information, like their personal profile with contact information. We are remote company and have associates all over the nation. I think having paid time off in Zenefits is such a pro. It's very easy for me to see who has time off coming up for scheduling. It's nice housing our life insurance information as part of our offerings as well. Cons More options to upload documents like spreadsheet for tracking expenses for employees. We also have a company sponsored dental program and I wish I could enter that information in Zenefits as well. Would love to have all my information for my company avail in ZF for employees. Review Source Liz E. Director of Operations Renewables & Environment Used the software for: 2+ years ### "Zenefits has made a huge positive impact on the efficiency and quality of our HR processes." April 13, 2018 5.0 The ability to easily and accurately manage onboarding, offboarding, payroll, benefits. Pros I love the ease of use for both administrators and staff as well as having all HR information in one place. The Help and online FAQs are extensive and extremely helpful as is the help desk and response time. Payroll is a breeze, open enrollment for benefits is smooth and the Time Off module is wonderful. Cons The only issues we've had are when people add/remove dependents or update their Life Qualifying Events and it's only happened once a year on average. Sometimes there's a miscue in the communication between Zenefits and the healthcare provider where coverage is dropped or partly dropped. But Zenefits is very quick to resolve issues. Review Source DH Donna H. HR Specialist Information Technology and Services Used the software for: 2+ years ### "Zenefits us primarily in benefits administration, onboarding e-paperwork, and ACA reporting. " April 16, 2018 3.0 ACA Reporting, benefits administration, and electronic onboarding. Pros The apps are are very organized and "user friendly". Customer support has improved significantly in the past year. It is a pro that there are multiple HR functions electronically administered. It has made many HR functions in my company more efficient which allows us to focus on strategic goals and other areas. Zenefits assist us mostly in ACA reporting, e-paperwork for onboarding, limited compliance assistance, basic data reporting, and PTO administration. It has transition our new hire paperwork to e-files. Speaking from a small company of 65, it is a helpful product to keep data stored, electronic onboarding, PTO, and ACA Reporting. Cons Zenefits charges by certain App usage. For example, administering FSA or HSA via Zenefits will charge a fee per enrollees in addition to the number of employee per month. We are hoping for their Benchmark app from HR Compliance to provide more data that we can use to create customized reports. I believe that the benchmark data can definitely be improved. I would like to learn more about how this product can be used as a company's "Employer Intranet Portal" website or assist the company in "employee performance or management" function. Review Source VS Venugopal S. Technical Support Insurance Used the software for: 6-12 months ### "With the introduction of Zenefits!! Get most of your HR Problems Released!!!!" August 20, 2018 4.0 Pros In today’s life, a very big problem that big companies are facing is that HR is not manageable. I have seen a lot of companies that are facing this problem extremely. So, to overcome these barriers and make the flow smooth a brilliant software had been launched named: ZENEFITS!! It provides a platform that can be easily understood and can be used by an ordinary person. Great Na!! It also stores time and attendance of its users and supports Integration. One great thing is also that it provides a completely automated and electronic employees on-boarding services. It integrates all the functions of HR management under one roof only. This one is Awesome Guys!! It also supports reporting and filing data of ACA as well as it also supports customer service. Cons This application excludes international payrolls and having some problems in permanent storage of details of employees (Like mailing address of employees). Sometimes very awkward problems arise like managers are not able to access all the details of employees etc. Its Insurance Integration is also very bad as well as it provides only a few reports that are almost of no use. In comparison to its competitors, its prices are a little bit higher which also increases its cons. It has no performance management tools as well as it is not full HRIS, it is a basic system so use according to your needs. Review Source VR Verified Reviewer CEO Oil & Energy Used the software for: 2+ years ### "Great HR for small companies" September 29, 2021 5.0 Pros The price and features are great for a small company. Cons Their FSA management needs some help to be more efficient. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.