--- title: "TriNet HR Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TriNet HR Plus Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/133019/Zenefits/" page_type: "product" language: "en" --- # TriNet HR Plus Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TriNet HR Plus ## What is TriNet HR Plus? An all-in-one HR platform helps you manage workforce data, time tracking, attendance, time off, performance management and more. “Three-click payroll” automatically syncs data across your platform, resulting in fewer data-entry errors, quicker payroll processing and a happier you. With a single dashboard that you, your employees and your brokers share, benefits administration is easy. Employees enroll in plans right in the mobile app. ## What is TriNet HR Plus used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 823 user reviews Reviews sentiment Positive 81% Neutral 11% Negative 9% Pros & cons Streamlined diGital onboarding Centralized HR process automation Frequent technical problems Unreliable tax processing Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - PEO / 2026 - Compensation Management / 2025 - Onboarding / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TriNet HR Plus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trinet.com&name=TriNet HR Plus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TriNet HR Plus 4.2 (823) VS. [4.9 (4,304)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (791) Ease Of Use 4.8 (4,304) Value For Money 4.2 (576) Value For Money 4.7 (3,954) Customer Service 3.9 (655) Customer Service 4.7 (4,055) ## TriNet HR Plus alternatives Highest Rated [4.9 (4,855)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,924)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,220)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133019/Zenefits/alternatives/) ## FAQs about TriNet HR Plus Overview ### What problems does TriNet HR Plus solve? TriNet HR Plus solves paper-heavy onboarding, scattered employee records, manual PTO tracking, duplicate data entry, and compliance-heavy HR administration by centralizing hiring, benefits, payroll, time tracking, and document workflows. Small businesses, startups, lean HR teams, office managers, and HR departments of one benefit most from reduced busywork and better employee self-service. Answer based on 513 reviews Overview ### Which roles and teams benefit most from TriNet HR Plus? TriNet HR Plus is most used by HR leaders, office and operations managers, and executives such as CEOs, presidents, and COOs. HR teams rely on it for onboarding, benefits, payroll, and compliance, while finance staff support payroll oversight and reporting, and leadership uses it to streamline people operations and workforce administration. Answer based on 763 reviews Overview ### What company size and industries is TriNet HR Plus built for? TriNet HR Plus is built primarily for small businesses, which make up 91% of reviewers, especially in computer software at 17%. It also serves midsize companies at 5% and enterprises at 3%, with additional adoption in marketing and advertising at 7% and information technology and services at 5%. Answer based on 823 reviews Features and Usability ### What are the key features of TriNet HR Plus? TriNet HR Plus includes core HR management tools like employee management, onboarding, payroll, and benefits administration. Commonly discussed features also include employee self service for pay stubs and direct deposit, time off management with requests and balances, document management with electronic signatures, and mobile access for reviewing HR information on the go. Answer based on 282 reviews Integrations ### Which third-party tools and platforms does TriNet HR Plus integrate with? TriNet HR Plus integrates with QuickBooks Online, JazzHR, Human Interest, Gmail, and Xero, with reviewer mentions also referencing G Suite. Its catalog shows more than 40 integrations overall, including Google Workspace, Greenhouse, Box, Expensify, and Guideline across email, recruiting, accounting, storage, and benefits tools. Answer based on 58 reviews Getting Started and Support ### How easy is it to onboard and train a team on TriNet HR Plus? TriNet HR Plus is generally easy to onboard for employees and nontechnical users, who often navigate it with little training thanks to a clear layout and self-service tools. Admins typically need more time for setup and advanced features. Training is available through webinars, videos, and documentation, though some reviewers wanted deeper admin guidance. Answer based on 30 reviews Getting Started and Support ### What customer support options does TriNet HR Plus offer, and how do users rate the experience? TriNet HR Plus offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, pleasant, and effective once connected, with useful self-service resources. Still, experiences are mixed, with recurring complaints about long wait times, slow follow-up, inconsistent expertise, and being passed between representatives. Answer based on 225 reviews Security ### How does TriNet HR Plus handle data security and access control? TriNet HR Plus uses secure onboarding and document storage for sensitive employee data, including banking details, tax forms, payroll records, and signed documents. It supports permission-based access levels, password protection, two-step authentication, and admin-managed login security changes. Some users report inconsistent permission views, limited notification permissions, and occasional access friction. Answer based on 22 reviews ## Who uses TriNet HR Plus? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined diGital onboarding 90% positive reviews out of 144 Most reviewers find onboarding straightforward, paperless, and efficient, reducing manual work for HR and employees. Amanda G. Human Resources Generalist, 10,001+ employees. "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce." Frequent technical problems 78% negative reviews out of 69 Most users report recurring bugs, system errors, and unresolved issues that disrupt workflows and cause frustration. Centralized HR process automation 90% positive reviews out of 71 Most reviewers describe HR management as simplified, with automated tasks and all HR data accessible in one platform. joy W. HR Manager, 11 - 50 employees. "It also significantly reduced internal hours spent on HR data entry and overall employee HR management." Unreliable tax processing 69% negative reviews out of 48 Most reviewers comment on persistent tax filing errors, delayed resolutions, and compliance concerns with payroll taxes. Intuitive and clean design 100% positive reviews out of 37 Reviewers appreciate the user interface for its simplicity, clarity, and ease of navigation for everyone. Slow performance and delays 85% negative reviews out of 41 Most reviewers indicate slow system response, frequent glitches, and delayed customer support hinder daily operations. Anonymous User Web Developer, 11 - 50 employees. "Sometimes the performance of the app is not very fast, the system glitches and loads slower." ## Features AI summary Based on 14,356 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) TriNet HR Plus supports all three of the features reviewers value most: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses manage employee records, process payroll accurately, and handle core HR tasks in one system, allowing teams to stay organized, reduce manual work, and support day-to-day workforce operations more effectively. Employee Management 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 4.3 (57) 57.89% of 57 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.7 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Time Off Management 4.5 (28) 53.57% of 28 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Employee Database 4.3 (49) 53.06% of 49 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Employee Profiles 4.6 (39) 51.28% of 39 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics TriNet HR Plus 128 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Time Capture: Automate recording of time to reduce human error - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Biometric Recognition: Facial or other physical recognition to confirm identity - Check Printing: Print paychecks issued to confirm payment of wages or salary - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - For Accountants: Software specialized for accountants and accounting firms - For Mobile: Compatible with mobile devices - For PEO/ASO: Designed for professional employer organizations or administrative services organizations. - For Small Businesses: Designed for small businesses - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Lockout Periods: Ensure employees can only clock in and out during certain times. - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Policy Management: Create, manage, and track policies and procedures within an organization - Project Time Tracking: Measure time to completion or hours worked for projects - Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers - Punch card: Clock in and out online or with a card - QuickBooks Integration: Integrates with QuickBooks - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retirement Plan Management: Set up and manage retirement benefits for your employees - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Split Deposits: Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.2 (765) 4.2 Based on 765 reviews ## Pricing Value for money 4.2 (576) HR Plus Pricing PEPM Pricing It includes: - ASO - Learning Management System - Payroll - Benefits Administration - Compliance - Workforce Management - Document Management - Reports and Analytics - Time Tracking - Performance Management - Engagement Surveys - Collaboration Hub - Marketplace - Integrations - Perks - Time and Attendance - Scheduling - Time Off - Directory Value for money 4.2 (576) 4.2 Based on 576 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Box](https://www.capterra.com/p/148766/Box/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Bonusly](https://www.capterra.com/p/167338/Bonusly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (655) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (655) 3.9 Based on 655 reviews ## User reviews Overall rating 4.2 Based on 823 reviews Filter by rating 5(440) 4(220) 3(90) 2(25) 1(48) Mentioned topic Sorted by most recent Victoria H. HR Director Insurance ### "Good system to potentially try out " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 2, 2025 I mostly looked at it as a option not as a purchase so I cannot speak to using it from a user perspective. Pros Good system, easy for payroll processing and not a difficult process to use. I think it is user friendly. Cons I dont really have much complaints and felt it was a good software system to use but not major complaints. I looked into it and demoed it but did not use it officially. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing TriNet HR Plus I did not I used the free trial but I never implemented it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Annie G. Manager Accounting ### "Easy to use HR platform with payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 22, 2025 Pros TriNet HR Plus is a one stop shop for your payroll tax & compliance and a robust HR platform for mid-size companies. It is so helpful to have one platform that centralizes HR, payroll and benefit under one system. The reporting in TriNet is pretty decent as you can customize reporting for your needs. The UI is also very easy to navigate with a low learning curve if you've never used them before. Cons Occasionally, the platform can be slow or laggy when processing a larger batch of pay run. Overall, no other noted cons about the system as it is really easy to use and navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Elizabeth W. Director Government Relations ### "Expensive but excellent customization and customer service " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 14, 2025 Great customer service that can answer very complex questions but you pay for it in the price. Not sure it’s worth it Pros They have every bell and whistle and can do very customized set up. Benefits and policies are both plug and play and easy to customize Cons It’s expensive, holy cow!! It can also take a huge effort to change once you’ve gone through all the set up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Aaron D. Tech Specialist Non-Profit Organization Management ### "Great for the price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 15, 2025 It is an easy to use platform and really simple to understand, but would like more under the hood to utilize and consolidate more systems into. Pros I really liked the automated candidate process and hiring process. Email and Phone Support was extremely fast and helpful. The UI is really easy to understand and move around in even for some of our less experienced employees. Cons There just aren't that many features that we would have liked to have. It would have been nice to have more API features to setup more automations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tess M. Matchmaker Consumer Services ### "Nice employee tree, but that's the only nice thing" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 25, 2025 Pros It seems easy to use at first glance. I like the employee tree structure; it helped me figure out who was in charge of whom. Cons Difficult to actually figure out where things are located. It feels like an AI bot designed their website thinking they know what humans want or would think. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FB Felicia B. Operations Manager Entertainment ### "TriNet - all inclusive" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 6, 2025 We started with Zenefits, It then changed to TriNet. I enjoyed the application better before TriNet acquired. However, It still serves the same purpose. Pros I love that It's all inclusive. From onboarding to payroll to benefits. Cons I wish It integrated with more applications. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) All inclusive, and ease of use, web based and mobile friendly Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reasons for choosing TriNet HR Plus All inclusive, and ease of use, web based and mobile friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alex M. Operations Director Marketing and Advertising ### "Zenefits review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 24, 2025 It worked well initially and was our first HR/payroll platform integrated software so it taught us quickly what we did and didn't need. Ultimately wasn't the right fit for our team because of the lack of ability to adjust some of the templates, and the lack of customer service support. Pros It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient. Cons There was not much in the way of customization, and our staff didn't find it very user-friendly. Vacation requests were not intuitive and the payroll setup was clunky, we had to request help to adjust our payroll periods multiple times and cases were closed without being actually resolved. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) [Rippling](https://www.capterra.com/p/172127/Rippling/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing TriNet HR Plus It was the best combination of a price point that met our needs at the time, and all the bells and whistles we needed for our team (time tracking, vacation management, payroll). It was also relatively easy to set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rupesh M. Controller Consumer Electronics ### "Trinet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2025 I have a great experience with Trinet and their customer service is incredible Pros It's a complete HRIS system. They provide full end to end is great with filing of form 941, providing timely W2 and customer service Cons Offerings only in the US. They should expand services in all Europan countries Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Better UI and ease of use. The platform is really good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Stephan B. Digital Marketing Manager Sporting Goods ### "One of the Best HR & Timecard Suites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 13, 2025 Very close to being the perfect HR timecard software in my opinion Pros Remote HR and timekeeping with great security clean UI. Cons At least from my user roles, I can't make suggested time clock alterations to be approved, I have to notify my HR manager. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pankaj P. Finance Manager Financial Services ### "Fantastic product for payroll " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2024 Extraordinary experience with Trinet. Using this for last 2 to 3 years and client is fully satisfied with this product. Pros Best payroll service provider, report customization, Easy to use, Customer Support easy approachable. Cons It's bit costly then others. And sometimes it takes time in downloading reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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