# Page 21 | TriNet HR Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is TriNet HR Plus the right Human Resources solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133019/Zenefits/reviews --- TriNet HR Plus 4.2 (823) [View alternatives](https://www.capterra.com/p/133019/Zenefits/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 21 - Reviews of TriNet HR Plus ## Showing most helpful reviews Showing 501-525 of 823 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tammy S. Veterinary receptionist Veterinary Used the software for: Less than 6 months ### "Zenefits Review" October 9, 2018 5.0 I love this software, and I'm not just saying that. It's incredibly convenient. Everything you need is just a click away. Tax info, Payroll, Time off requests and more. I wish my previous jobs had used Zenefits- I feel like it would cut down on a lot of paperwork for upper management. Pros I love the convenience of this software. I can contact coworkers through their app, I can change tax info at the click of a button. I can see my clock in and clock out times anytime, as well as request time off through the website. Cons There's nothing I don't like about this software- I LOVE IT. Review Source BK Bryan K. Business Owner Hospital & Health Care Used the software for: 6-12 months ### "Zenefits is great" October 15, 2021 5.0 Pros Zenefits has been great! The UI is easy to use and doesn't feel cluttered. My staff finds it easy to look at their payroll statements. Overall, it's simple and convenient to use for payroll and HR issues. Cons There's a lack of detail on payroll statement Review Source nA nisha A. scribe Medical Practice Used the software for: 6-12 months ### "short and sweet" April 13, 2023 5.0 Pros has quick-finding tools which makes it easy to use and navigate through the options well Cons needs more features and better visuals so it is not a constant background Review Source TD Teresa D. Paid Media Strategist Internet Used the software for: 1-2 years ### "Makes Benefits Easy" September 22, 2020 5.0 Zenefits is home to all of my benefit information from health insurance to taxes. It is so easy to make changes to benefits or keep track of my vacation time. Pros I like that I am able to easily request time off, opt in to health benefits, and see my paystubs all in one place. Cons There is nothing I dislike about this product, all of the features have been really helpful for seeing my benefits. Review Source KJ Kishma J. CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Run, dont walk AWAY FROM THS COMPANY" August 3, 2022 1.0 overall, they only care about making you stay in a contract and nothing else. Took a month for me to speak to an actual person regarding this account. Pros Nothing, they are great salesmen/women. So make sure to read the small print. Cons They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this company Review Source JA Julia A. Office Manager/Culinary Ambassador Used the software for: 2+ years ### "I am the office manager of a very small company and Zenefits has allowed me to organize my HR duties" April 11, 2018 5.0 Pros I am a bit tech challenged, but most of what I do is very easy on Zenefits and what I don't understand is easily remedied with their help function. I can either send an email, Chat or have someone call me depending on the situation. Cons Actually nothing. I have been approached by other companies and it always comes down to Zenefits offering the best product for the least amount of money. Review Source VE Victoria E. Admin. Assistant Warehousing Used the software for: Less than 6 months ### "customer support has been poor so far" July 19, 2018 4.0 this software does allow the ability to combine different functions in one area so that I am not going from one software program to another to accomplish a task Pros all apps can be viewed on one page and makes it easy to locate where I need to go. The HR training videos are very useful Cons "hidden" items. Some options are in apps that dont necessarily make sense to me. In the section of required posters, the software has a disclaimer. Makes it kind of useless to use this option when its questionable if it meets state and federal guidelines Review Source Ijeoma E. Used the software for: ### "Zenefits. " December 13, 2016 3.0 We transitioned to Zenefits and it has been an interesting transition. I like the features and the ease of use. The only thing is the fact that I can't necessarily call customer service. It is through email and as we all know, things can be lost in translation via email. When you do finally get someone on the phone, they are very helpful. It just takes a bit of back and forth before that happens. Review Source VR Verified Reviewer General Manager | Public & Influencer Relations Entertainment Used the software for: 1-2 years ### "Solid for small business " April 11, 2018 4.0 Pros Zenefits puts a lot of core HR functions into one place. The site is intuitive from an admin and employee perspective. The on boarding process is straight forward and automated. Cons A live chat option for customer questions would be very helpful. The platform should integrate easy with Quicken online. Review Source NH Nicole H. Growth & Marketing Associate Automotive Used the software for: 6-12 months ### "Great experience!" March 17, 2020 5.0 Pros Zenefits has made our internal HR efforts significantly easier. No more going to multiple different platforms to find org charts, company policies, benefits, etc. Originally we started off with our internal communications people managing all of these things which was challenging and disorganized. Having all of this in one place has elevated our once start-up company and taken it to the next level. Cons We haven't had any difficulties or challenges while using Zenefits. Review Source Response from TriNet Group March 24, 2020 Thank you so much for your feedback! We appreciate the opportunity to partner with you. LD Lisa D. CEO/CFO Management Consulting Used the software for: 6-12 months ### "Better at the start, has gone down from there." September 14, 2017 4.0 I have used Zenefits for about a year and will be changing systems very soon. Pros No cost. I like the ease of the onboarding system and ability to push to payroll seamlessly. It is relatively easy to use. Customization is possible but not always easy. Cons They changed so that they charge for a number of features now, they dont offer payroll in many states, they no longer have dedicated reps, you have email into a general support area and in many cases my response to support needs were very slow. They seem to have had some challenges with growth and their original promise of offering a free system that was robust and growing in exchange for brokering service commissions no longer really holds true. Review Source Quentin V. Information Technology Specialist Legal Services Used the software for: Less than 6 months ### "Easy to use" January 25, 2019 4.0 Pros Easy to set up my time sheet and get time approved off Cons Haven't used it long enough top encounter something Review Source VR Verified Reviewer Marketing Director Design Used the software for: 1-2 years ### "Good entry HR option" August 21, 2018 4.0 It worked well for me and my team when there wasn't a lot of budget, but we needed an HR option. Pros I liked the ease of use both on desktop and mobile. I found it intuitive and it met our needs very well. Low price point too. Cons The entry level is a bit \*too\* basic and could have a few more features thrown in in my opinion. Review Source TH Tarah H. Admin Assistant Medical Practice Used the software for: ### "Making our digital company even more digital!" August 3, 2018 4.0 Pros The integrations are so easy and great for our company. The overall ease of the program is great and makes it so much easier for your digital company to be even more digital! Cons We have no encountered anything as of yet that we do not like! So far all the different Apps have been easy to navigate. Review Source VR Verified Reviewer Sales Operations Analyst Construction Used the software for: 6-12 months ### "Very easy and straightforward to use" February 1, 2019 4.0 Pros Easy to update, user friendly and modern interface. Cons No cons I can think of, but I'm more of an enduser in my org rather than an admin/ in HR. Review Source DB Donette B. VP Supply Chain Food & Beverages Used the software for: 6-12 months ### "Used to use this system " February 15, 2019 4.0 As an employee using this system I found it to be a nice one stop shop to get all my benefit info. However all the info wasn't populated so my recommendation is if you use it ... then go all out and use it. Otherwise to the end user (employee) it feels like a system that is underutilized and that the company doesn't care enough to populate all the data points for my use. Pros Was a relatively good way to organize company benefits for employees. Easy to navigate . Cons This system is only as good as the those who feed the data to it. If the data isn't current than employees have wrong or incomplete information. Review Source CG Cyndi G. Accounting/HR Packaging and Containers Used the software for: 1-2 years ### "Easy software to implement and use!" June 1, 2020 5.0 Pros Migrating our existing employee base to Zenefits was very easy and quick! Cons I cannot think of anything at the moment. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Features and price Review Source RP Ria P. Social Media Coordinator Retail Used the software for: 6-12 months ### "Zenefits Review" May 10, 2021 4.0 Pros What I like most about Zenefits is how easy it is to use and how simple the interface is. Cons What I like least is the use of military time. Review Source GL Glenn L. HR/Payroll Administrator Financial Services Used the software for: Less than 6 months ### "Zenefits" February 22, 2019 5.0 We are in the initial stages at this point, but other users have said that we will be happy with this if we go further with it Pros Zenefits allows our company to combine our HR needs with Payroll. It is similar to many of the other software that is available. In the short time, we are using it - it seems very easy functionally and we can personalize it for our company's needs. Cons I have heard that there could be some integration issues, but that depends on the software. Our IT team seems to think it will be fine. Review Source VR Verified Reviewer Senior Digital Media Manager Internet Used the software for: 1-2 years ### "Great for Company Benefits" February 13, 2019 5.0 Overall, it allows HR to manage all of the benefit solutions in one place and store all of the data in the cloud so that it's protected. I would recommend companies look into Zenefits for their HR software and benefits management solutions. Pros Easily allows HR to manage the business's benefits. Cons There wasn't anything I did not like about Zenefits. Review Source VR Verified Reviewer Chief Operations Officer Translation and Localization Used the software for: Less than 6 months ### "Great service!" August 18, 2015 5.0 We have a smaller company but are growing quickly, and getting our HR process streamlined and paperless has been wonderful! My experience with Zenefits has been great. Initially there was a delay in processing our account, but they were very quick to take care of it and the responsiveness since then has been amazing. I think they are growing and probably have more work than they can handle, but it's a great service and since we are small it is truly helpful for us. Pros \- Excellent Service - Easier on-boarding - Reduced time and costs with HR Cons \- Somewhat slow customer service on occassion Review Source LC Lia C. Admin Automotive Used the software for: 1-2 years ### "Simply the best" October 28, 2019 5.0 Pros We love Zenefits here. So much in fact we are going to be using them for time tracking and payroll. They truly can do it all and they are constantly adding new features. Cons The biggest issue I have had is with the timekeeping, it takes a photo of the employee on clock in and out and that is something we would like to go around. Review Source VR Verified Reviewer Sales Development Representative Internet Used the software for: 6-12 months ### "Benefits made easy" January 28, 2019 5.0 Pros I like how simple it is to get the information I need. Cons The ui is not the prettiest but it doesn’t need to be pretty to be effective Review Source EB Eric B. COO Financial Services Used the software for: 2+ years ### "Overall software is great, but we tend to have quite a few bugs during signup each year." April 11, 2018 4.0 HR management, benefits management. Pros HR management is made very easy with this software, and allows for easy onboarding, easy payroll information, and easy benefits signup with very little paperwork. Cons Bugs that we encounter as well as limited capabilities unless you pay more. We began under one pricing arrangement and were since moved to a more expensive arrangement. Review Source TB Tessa B. HR/Payroll Coordinator Computer Software Used the software for: Less than 6 months ### "Brought us out of the Dark Age! " June 13, 2018 4.0 Pros Before the system that we were using was not meant for a company with multiple work locations, different states, or even different levels of access. Zenefits has allowed us to set up levels with in the company so everyone has access to the information they need to get the job done with out putting us at a risk. It has also allowed us to spend less time on trivial items and more time creating a better work environment for our office! Cons We are still very new to the system, and a lot of items that we do not fully understand. As time goes we will have a better handle on what the site can and cannot provide for us. At this time any cons that we have is user error! Review Source Similar Products Featured