# Page 3 | TriNet HR Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is TriNet HR Plus the right Human Resources solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133019/Zenefits/reviews --- TriNet HR Plus 4.2 (823) [View alternatives](https://www.capterra.com/p/133019/Zenefits/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 3 - Reviews of TriNet HR Plus ## Showing most helpful reviews Showing 51-75 of 823 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Mariel R. Project Manager Machinery Used the software for: 6-12 months ### "Gestión optimizada de recursos humanos con Zenefits" April 24, 2023 5.0 Mi experiencia general con Zenefits ha sido positiva. Ha simplificado significativamente mi administración de recursos humanos, permitiéndome concentrarme en hacer crecer mi negocio. Pros Descubrí que Zenefits es una plataforma increíblemente fácil de usar, lo que me facilita administrar las necesidades de recursos humanos de mi empresa. Cons Aunque Zenefits ofrece muchas funciones, he experimentado fallas ocasionales y tiempos de carga lentos. También creo que el precio podría ser más competitivo, especialmente para las pequeñas empresas con presupuestos limitados. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/)[Spidergap 360 Feedback](https://www.capterra.com/p/131885/Spidergap/)[monday.com](https://www.capterra.com/p/147657/monday-com/) He probado otras soluciones de software de recursos humanos y encuentro que Zenefits es superior en términos de facilidad de uso e integración de funciones. El enfoque todo en uno para la gestión de recursos humanos, combinado con los servicios de asesoramiento, distingue a Zenefits de sus competidores, lo que lo convierte en una opción ideal para las pequeñas y medianas empresas. Review Source DP David P. HR Manager Retail Used the software for: 1-2 years ### "Horrifying experience" February 1, 2024 3.0 See above. Additionally, more than once, we had a Zenefits representative tell us that we never should have been signed up, because our organization was larger than their usual client (we had around 250 folks and apparently they were designed to work best with companies of 5-50 people). Pros The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the name everyone used because they were afraid to give their real names) was always kind. Cons Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer support (45 minutes was standard, but occasionally we would hold for 2-3 hours, and I wish I were exaggerating); glitchy systems that were as far from intuitive as possible; and for us, the final straw was the Friday that I received emails from our 250 employees who didn't get paid, because Zenefits had hired a new payroll processor on their end, and that person missed a step that triggered all the Direct Deposits, so I spent an entire day on the phone with various people trying to get it resolved. Review Source AC Andrea C. Head of People Operations Writing and Editing Used the software for: 2+ years ### "Very easy to set up and great app for employees " June 13, 2022 5.0 Great if you have mostly salaried exempt employees and you rarely need customer service help. Pros Overall very easy to use and set up would use again Cons It takes too long to reach a live person via chat. This used to be a great feature that allowed me to quickly fix issues. Now it takes 2-3 business days to get a response via email. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing TriNet HR Plus I had used Zenefits before and knew the set up was easy. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) The integration with harvest to track hours wasn’t the best. Review Source DL Doug L. CEO Computer Software Used the software for: 2+ years ### "Awesome Software - Absolutely Awful Support" October 17, 2017 3.0 Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for payroll. Do not let Zenefits convince you to switch over. Pretty much only their sales people are responsive/friendly and as soon as you pay, they disappear. If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees. They're not really upfront on all the costs, and their stuff is complicated enough they require you to go through training to use it. I am REALLY hopeful that new management at Zenefits will finally clean things up, or Gusto will enter the full market of Zenefits and put them out of business. Gusto support is awesome, just don't leave Gusto in the middle of the year. They have a policy that you can't come back in the same year. Pros For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing. Cons Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support. Review Source AK Allen K. Managing Director Retail Used the software for: 6-12 months ### "Zenefits payroll is very bulky. It is also limited and lacks functionality. " October 25, 2018 3.0 Zenefits is pretty low-tech masquerading as some high tech Payroll software. There's nothing that high tech about them and just about every person on the customer service side lacks basic knowledge of its functionality. It is a lot more confusing than Gusto and is nothing more than a series of modules built on Django, Javascript and jQuery with very basic databases that run on cron jobs. I can live with the product that Zenefits has despite all of its shortcomings but the people behind it need much better training. Their fake enthusiasm coupled with little to no knowledge of the platform, hr, or payroll is a huge turn off. Pros Time & Attendance: Users are able to seamlessly clock in and out from their phones once they get familiar with Zenefits. PTO: PTO is simple and streamlined. Cons Customer Service: The chat agents are a waste of time to talk to. The phone agents know very little but can at least put you on hold, ask their supervisor and learn as they go along. Pay Runs are akward but here is the process: 1. You need to approve your employees timesheets. 2. Timesheets need to be pushed to payroll. This requires some time. Looks like its set up on a cron job so if you just missed it you need to wait a few minutes for it to get pushed. 3. From there you add the deductions and reimbursements. If you don't have the types set up, you'll need to step away and set them up. There's no memo you can input once you add a deduction. For example, if its an employee purchase it doesn't allow you to describe what was purchased. 4. You approve the pay run, push it through and wait for confirmation. Another cron job most likely. PTO Policy is there but since its so easy to do, its subject to a lot of abuse. You cannot reimburse an employee in net earnings. The functionality just isn't there. You need to select whether employees clock in through an iPad or their phones. You can't mix and match. The app for an administrator is absolutely useless. There's not much you can do as an admin from your phone. Navigating is bulky. Instead of selecting your employee and seamlessly flowing through everything that relates to them, you need to first pick which module you want to use and toggle back and forth between modules. Review Source Will F. CFO Online Media Used the software for: 6-12 months ### "Good and Bad at the Same Time" February 14, 2020 5.0 Please check out what I had to say for cons. If you can live with having no number to call, or at least, not a number that take you to a human who can answer your questions, then the features and software are solid. The pricing is what you would expect based on the features. Pros This SaaS has tons of features and can really help a small business get over those HR hurtles, although it won't replace the most valuable assets that a in-the-flesh HR person brings. Adding their payroll integration was a big win since our company was using a 401(k) admin that required manually keying in EVERYTHING back when we used intuit for payroll. So props for that! Cons OKAY, hear me out. The on-boarding process is unacceptable. I wouldn't be surprised if half of their potential client base ended up BACKING-OUT during on-boarding. I mean, it takes 2-4 weeks, you'll already be looking a bill on your credit card, and to make matters worse, the only staff that have a phone number are SALES PEOPLE! You guessed it, the sales staff CAN NOT help you with your on boarding., PERIOD. Review Source Response from TriNet Group February 26, 2020 Will, we appreciate your review. AG Asnath G. Assistant Projects Manager Information Technology and Services Used the software for: 1-2 years ### "A Revolutionary and Resourceful Human Resources Platform." May 6, 2024 5.0 It is simple to track employees time and attendance with TriNet Zenefits. Pros It is simple to generate timely and accurate employees payroll with this tool.It is simple to administer and manage employee benefits with TriNet Zenefits.It is a reliable tool for employees onboarding process.It is simple to track, monitor and manage employee work performance with TriNet Zenefits. Cons TriNet Zenefits streamlines and simplify our human resources activities thus I have nothing to complain. Review Source SH Sandy H. HR Generalist Financial Services Used the software for: 2+ years ### "User Friendly and Intuitive " November 21, 2019 5.0 The efficiency of Zenefits when it comes to onboarding is a huge timesaver. We're able to send employees key information they need before and after they start working with us with no manual work. I cut down on a few hours of work per week with this feature! Pros Zenefits is super simple to learn how to use, both for Admins and for Employees. My employees love being able to use the software for benefits enrollment, time off, and other requests. It's easy to teach someone how to use it because honestly, I don't really have to--the interface is really simple and easy to understand. Saves me a ton of time as an HR professional! Cons The Time Off reporting could be more robust, but this will come with time. As our company grows we're looking to pull more quick reports on PTO accrual and other balances, and some of the values we're looking for aren't readily available. There have been some changes in this area though, so the developers recognize how the system should be improved. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[SilkOne Cloud Chiropractic EHR](https://www.capterra.com/p/136083/SilkOne-EHR/) Reason for choosing TriNet HR Plus The cost of Zenefits and the intuitive user interface sold us the most. We felt like we got the most value with the best user experience for our employees. The optional integrations were also a huge plus for us, like our 401(k) provider. Review Source VR Verified Reviewer Controller Computer Networking Used the software for: 2+ years ### "Zenefits is a great HR and payroll solution for small businesses" September 27, 2021 5.0 Fantastic - I would select them again. Pros It is easy to use and cost effective. It is a great receptacle for I-9 documentation as well as other hiring documents. W=2's as well. Cons Sometimes reaching customer service can be challenging. Review Source LS Lauren S. HR Director Food & Beverages Used the software for: 1-2 years ### "Zenefits Review - French Broad Chocolates" April 12, 2017 4.0 It would be great if there were a way to require that employees enter bank account information and disable the paper check option all together. I believe this is legal in North Carolina, where we are located, as long as the employee receives a pay stub. It would also be amazing if there were a built in team communication portal. We currently use GSuite to build Groups which can encompass non-Gmail email addresses, as well as HotSchedules. It is a bit difficult to always be adding folks' emails to so many different systems. If Zenefits could track employee reviews based on their position/wage changes, that would also be amazing! That's all for now. Pros The aesthetic of the site is nice. The overall idea of employee/administrator shared duties is nice. The onboarding process is almost as efficient as I think it could be and the insurance function works pretty well with some exceptions. The multiple integrations with other software are also vast and offer many options for integration. Cons Does not integrate with QB Manufacturing Edition. Does not offer multiple job roles/pay rates (this keeps us from further exploring any timekeeping or alternative payroll integration). Org chart does not allow for multiple owners/CEOs. Does not allow for tracking of certifications or training for employees. Insurance deductions aren't correct after 2 fixes...still waiting on support for this. There is no general alert system upon logging in, as there was on the old platform. I-9 verification does not require employees to upload enough documentation. i.e. they can upload a driver license and not the 2nd form of ID, so when I receive the request to verify, there is only one form of ID there and I have to chase them down for the 2nd. If they do go into Zenefits to upload another form of ID, it is difficult to navigate. Review Source JM Jessica M. Director Of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "We're new but we love it here" September 27, 2021 5.0 We love it. We're excited for the years to come. Pros It's SO incredibly user friendly. We are taking our time to train staff who are not as computer savvy, but even with that, it's very straight forward. Cons The integrations could include zoom. They use the software to communicate throughout the onboarding process so I assumed an integration existed but it doesn't. That's honestly about it. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing TriNet HR Plus Zenefits hit all of our needs first. I honestly didn't even get a chance to review Paycom though. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) QuickBooks Time only manages time. Zenefits manages so much more. Review Source VR Verified Reviewer Director of People Financial Services Used the software for: 2+ years ### "Easy-to-use software takes the pain out of PeopleOps" November 18, 2020 5.0 I was thrilled to join a company that had already implemented Zenefits, because the product is dynamic and nimble, fitting our needs. We have been able to use many features, including benefits enrollment, payroll, reporting, integrations with our systems, onboarding, time and attendance and more. Whenever we've had a question we've been able to find the answer via the trainings provided, or by reaching out to the support team. We've also been impressed with features that Zenefits rolled out related to COVID 19 (like the PPP loan estimator, and Truework for health checks. It would be very painful to not have the tool - highly recommended for small and medium sized businesses. Pros Zenefits is easy to implement and to use. Our team members rarely need any help with the product - it is clear what it can do and how it needs to get done. I appreciate that Zenefits allows us to integrate so many products in one spot (our ATS, learning management and performance management systems all have links back to Zenefits) and that it gets so much done for us. During COVID-19, we've onboarded 100 new employees in a virtual only setting, and much of the ease has been due to how much work Zenefits automates for us. Cons Sometimes configuration of payroll or benefits can feel tricky - however, my experience with it has been better in Zenefits than other platforms. Review Source KR Kristi R. Purchasing Coordinator Telecommunications Used the software for: 1-2 years ### "Extremely user- friendly! Best HR platform I've ever used" October 21, 2021 5.0 I have had a really positive experience with Zenefits. This is the first HR platform that I have used that is an app. I am easily able to track my hours, PTO and it is very user-friendly. Even someone who is not great with technology would easily be able to navigate this app with little to no training. Pros I like that it is an all-encompassing app. You don't have to jump from multiple windows to get pertinent information. I also really like how transparent it is to track each employee's time worked. It doesn't leave any guesswork. Cons I don't like how you aren't able to directly download your insurance cards. There is an option on the app so I am unsure if it is a feature that is disabled for the specific company I work for. However, Zenefits does provide all of the contact information for said insurance companies so it simplifies the process in getting those insurance cards sent to you. Review Source Katie W. HR Manager Computer Software Used the software for: 1-2 years ### "Disappointing" February 20, 2021 1.0 The most obvious of Zenefits issues is their inability to manage payroll taxes. We have received too many notices to count regarding unpaid tax liabilities. Zenefits directs us to send these to their support team, which is clearly underwater (and has been the entire time we’ve been with Zenefits). It would generally take several days for someone to respond, only to tell us it was being sent to another team. Once it lands with the tax team, you might as well have sent it straight to the trash folder, as we have outstanding tax issues from 6+ months that have yet to be resolved. We have had multiple calls with our account manager and the tax team in an attempt to work through these issues, and despite many promises that things would improve they never did in the 18 months we were with Zenefits. Aside from the tax issues, their service level is the worst of any company I have worked with. They have a chat feature- using this I never was able to reach someone in under 30 minutes (many times it was hours). It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns. Pros Good user interface, ease of use for employees Cons Customer support, payroll and tax issues Review Source MR Meg R. HR Director Information Technology and Services Used the software for: 2+ years ### "Comprehensive HR Platform, very well priced" November 17, 2020 5.0 Pros I love their pricing model, allowing me to pay by headcount and only for the features I use. This is great for a smaller or mid size company that is experiencing rapid growth. Great training provided for new hires, and new managers. Excellent reporting (BI) platform that easily allows me to export reports. Time and Attendance and PTO are wonderful. Benefits are GREAT. It has made things so much easier during open enrollment and during new hire onboarding, highly recommend! Cons My only con is that I don't have a dedicated account rep. Reason for choosing TriNet HR Plus Originally, 4 years ago, I chose it due to its pricing model. Review Source Tami R. Human Resources / Marketing Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Extremely Limited in Its Capabilities" August 16, 2016 1.0 If you want a straight out of the box, what you see is what you get HR tool, use Zenefits. They just blew our payroll so bad, we will be finding another payroll service; still waiting on a call back for the money they owe us. We added another company with ONE employee and the payroll was wait listed. When employees run out of PTO there is no vehicle to dock the hours from their paycheck for time off without pay -- you have to do a manual calculation. Our open enrollment is October 1, we haven't even seen a plan yet -- it's August 16. Pros Site is relatively easy to use. Termination process is a breeze. Their staff is very nice and as well versed as they can be on a system that is extremely limited. Cons Payroll is terrible and very limited Time & Attendance does whatever it wants, including logging employees out randomly or never logging them out at all We do not have our insurance options to look over six weeks before open enrollment after requesting them. No vehicle to track time off that isn't paid No way to connect the E-Verify system with the on boarding process. Any changes whatsoever requested a never accommodated (We're working on that) Review Source VR Verified Reviewer VP Finance/Controller Used the software for: 6-12 months ### "I am a huge fan of Zenefits. Their software is easy to use and makes HR management easy." May 7, 2018 5.0 Increased efficiency and makes HR management easy--no paperwork and everything is managed electronically. I'm a huge fan. Pros Before I joined MAX, I did not know software like Zenefits existed. This software is intuitive, easy to use and makes employee onboarding, separation and benefits management easy to do. It completely eliminates the mounds of paper that I used to accumulate for new hires and employees. In fact, I liked it so much that I recommended it to my former employer and they are now using it as well. I also had an incredible Benefits Advisor who always seems to have an ability to answer my crazy questions with efficiency and extreme patience. Cons While many things about Zenefits are absolutely amazing, the benefits we currently have (we are a small company) are probably not the best option for our employee base, size and age. I believe that the change Zenefits has made to focus on software and outsource benefits to OneDigital may resolve this challenge. And we have also grown, so that should help with pricing as well. Review Source TB Teresa B. Individual & Family Services Used the software for: 1-2 years ### "Zenefits has been great for our company!" December 14, 2017 5.0 Pros Zenefits has been a great way for a small business, like us, to ease into technology. It has really great and helpful tools, the cost is far less than alternative options, and their customer support is usually excellent. It has helped cut down benefits paperwork tremendously, kept us ACA compliant, streamlined our hiring process, and we were able to customize other areas (such as documents) to help us track policies & trainings. We're still finding ways to be able to customize it to work for our company. So with all of the options we use and new ways we are able to customize it, the cost continues to go down once it's all factored into the equation. Cons Zenefits is a fast moving company, so sometimes changes come fast and furious. They usually are good changes, so that helps ease the burden. However, sometimes it can feel like I just learned how to use something and then it changes. But I guess that's also just the new normal. Other than lots of changes, I really don't have a lot of cons. When I come across issues, I contact a customer service rep and things are usually taken care of. I'm sure there are little things I would tweak here and there, but nothing significant that would make me not recommend using this product. Review Source BP BZ P. Director of HR Libraries Used the software for: 2+ years ### "Zenefits - Easy Peasy" May 29, 2020 5.0 This is a great software for a distributed workforce. We have employees in different 20 states and 40 different locations. Zenefits makes it easy for us. Pros This software is so easy to use for both the employees and the HR team. Everything is simple and straightforward, no convoluted quirky tricks needed to enter information. Hiring and onboarding is super easy. Open enrollment is super easy. Payroll is super easy. PTO management is super easy. Cons There are some tie in products that still need some work. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing TriNet HR Plus The benefits management system and the easy hiring ability were the original reason. In the end, it was the employee experience that made the difference - good mobile product. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Needed an integrated solution. Review Source Adam B. Business Manager Construction Used the software for: 2+ years ### "All encompassing HR Solution! TRULY - SOLUTION" February 7, 2019 5.0 Saw huge cost savings pulled together many items into a central portal. Love the mobile app for people our spread out to different locations. Pros The most important part is the ease of use for a complete solution. We use Onboarding, Time & Attendance, Payroll, Time Off, Benefits Admin, HSA Admin, Performance Management and the additional resources regarding HR, compliance. ITS ALL IN ONE PLACE! The convenience of having all of our HR-related items in one place for your people is priceless. We are able to run 4 companies from one portal, very effectively. Cons Employee support is generally handled digitally not over the phone. Most of our people prefer phone calls. However, support is very receptive and gets the job done well. Review Source VR Verified Reviewer Digital Merchandising Manager Internet Used the software for: 1-2 years ### "Easy to Use Overall But Lacking in Healthcare Claim Help" July 16, 2018 3.0 Zenefits makes it easy to manage my time off and commuter benefits but is lacking when it comes to healthcare benefits. I've had a lot of trouble uploading receipts and processing claims for my FSA. I would recommend it for everything except their healthcare management. Pros I love the time off tracker. It's super easy for me to submit time off requests, leave a reason why and the type of time I'm requesting. I can see how many hours I've requested this year and how many I've used. As a manager, it's also very easy for me to look at the requests made from my employees. Cons There is absolutely no help when submitting a healthcare claim. I have an FSA and have to submit receipts sometimes. Once I submitted one that apparently the Zenefits team couldn't open. It was rejected without a reason and all I got was an email saying I needed to submit a receipt (when I already had.) I submitted again not knowing the real issue and was rejected again. I finally had to contact support to figure out the reason why it was rejected. This happened again when I didn't realize I had gotten a credit card receipt instead of an itemized receipt from my doctor. A one sentence message from Zenefits on what was missing would have saved a ton of time and headaches. Review Source SF Shannon F. Director, Human Resources Oil & Energy Used the software for: 1-2 years ### "Zenefits - WSPA Review" October 5, 2021 5.0 Excellent! Customer service is the only small issue, wait times can be long but typically they offer good resolutions. Pros Ease of use as an administrator and as an employee Cons Reminders are sent and are not easily removed from the home page of my administrator section. Reason for choosing TriNet HR Plus They really met the needs of our smaller organization and we have an opportunity to expand our offerings if we choose. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Customer service issues, archaic system with no app. for our employees, and paychex system was not user friendly. Review Source VR Verified Reviewer Concierge Program Manager Internet Used the software for: 2+ years ### "Comprehensive HR platform, a great tool for small businesses" February 18, 2019 5.0 Zenefits keeps it simple and offers all the most common HR functionality in one easy place. Mobile and web versions are both great. Pros Dashboard is visually laid out and very simple to use. For employees, Zenefits offers a comprehensive, easy-to-use hub for all the important details. For employers, it is just as easy to use. Every day tasks like pulling insurance information or submitting time off are simple and painless. If you do not know where to find a certain piece of info, the intuitive layout means that a few moments of exploration can easily answer most questions. I appreciate that the layout is no-frills, because it means crucial information and functionality are easy to find and use. Mobile platform is easy to use and offers great functionality, which is an extremely beneficial aspect of the software. Cons I have trouble verifying my email to my account after switching emails from the personal to professional address. Luckily, this doesn't seem to be impacting my profile or making any feature more difficult, so it isn't a big issue. Review Source SC Sirena C. Managing Director Human Resources Used the software for: 2+ years ### "Great value with great service!" October 7, 2021 5.0 We did alot of research a few years back and felt Zenefits had the best solution for our business. We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. Zenefits allowed us to keep our costs at minimum but still was able to address important functions like an employee handbook, setting up salaries and option of increasing due to a raise. They also have great reports and it has been very handy for us. Pros I like that Zenefits has alot of features for what they charge. Other companies charge more. I also like the customer service team at Zenefits - every call I've had, I felt valued as a customer. Cons Honestly do not know because I have not found I needed more than the services it currently offers. I can't expect to get more without paying more. Reason for choosing TriNet HR Plus Cost vs service Review Source JN Jennifer N. Director of Operations Computer Software Used the software for: 2+ years ### "Life Saver" November 13, 2020 5.0 Time Saved! Compliance is always taken care of...not much to worry about. Pros Zenefits was a life saver for me! Everything was done manually before Zenefits so the amount of time is saved was amazing. The ease of use is incredible and I love the reporting capabilities. Cons Support response can be slow, especially for tax items Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing TriNet HR Plus price, ease of use and reporting Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed something to do not only payroll but also filings, payments, compliance + all other HR and benefits admin. Review Source Similar Products Featured ## Related categories [Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Payroll](https://www.capterra.com/payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.