Who Uses This Software?

The E2 Shop System makes running your shop easier than ever with manufacturing software built on decades of actual job shop management experience.


Average Ratings

389 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shoptech Software
  • www.shoptech.com
  • Founded 1984
  • United States

About E2 Shop System

The E2 Shop System is comprehensive manufacturing software that puts total shop floor control at your fingertips. Designed just for job shops and make-to-order or contract manufacturers, E2 equips you to see your business like never before, and get the big picture on the best way to manage it.


E2 Shop System Features

  • Billing & Invoicing
  • Capacity Management
  • Job Costing
  • Job Tracking
  • Order Management
  • Purchasing
  • Quality Control
  • Quotes / Estimates
  • Scheduling
  • Shipping Management
  • Traceability
  • Work Order Management

E2 Shop System Reviews Recently Reviewed!


Quick to implement. Easy to use

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: 1. Ease of use. The software is easy to use. It takes very little time to train employees. 2. Stability. The software is up and running all of the time. It has been years since I have needed customer support's help with anything other than minor issues.

Cons: No complaints. The software does what we need it to do.

Very user friendly, When I have a question or issue, someone is always available to assist.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. Accurately details project costs. Provides upto the minute employee job details. Can open multiple screens under one user name, allowing me to view and compare many items without printing it.

Cons: Would like to manipulate specific report to suit my payroll needs, but unable to. I question its compatibility to Sage 50 Accounting Software.

Overall: Simplified my payroll and job costing tasks.

Very User friendly

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Created with the Small Job Shop Owner in mind, Our E2 Software has kept our shop on schedule nicely for years.

New user, experience with Oracle ERP.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly and easy to learn. It is covers the functions very well, especially the quality module.

Cons: No cons at this time, still a beginner. I think the cost can be prohibited. For a small company it can be difficult to manage the data and stay within budget.

Easy & efficient

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Very easy to learn and use. Some people barely scratch the surface of what it can do while others dig down deep into every little detail.

Pros: Makes it much easier & quicker to quote customers & track history of raw materials as well as finished product.

Cons: Does not prorate cost of freight over cost of incoming parts. This can be quite substantial at times and if not taken into consideration may result in selling the items out at less than its total cost.

Our company purchased this software in 1997, 21 years later we are still happy with the system.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: The software is many options that you can use or not use. It is user friendly but I think the customer support is the best.

Cons: The least item I am not fond of is in the accounting module that has required information needed even if you don't use that.

E2 has proven to be the perfect software for our application

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The pros are: Ease of use, capabilities of the software, capable of handling our accounting and manufacturing software needs. This software also communicates with our payroll software.

Cons: The cons are: We need more reports to choose from that are already formatted. Everything else about E2 is works great.

Great software for job shop.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: Ease of use, the software can give me all the financial and planning reports I need and want. Multiple level bill of materials. Controlling and tracking of material, services and labor from start to finish. Limited software issues. Can customize reports.

Cons: The yearly contracted maintenance fee for updates seems high for what our simple needs are. We utilize the pay as you go option .

Quality Controls, Inc. has been very happy with the E2 Shop System. We have been using it for over 15 years.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The E2 Shop System is extremely user friendly. The dashboard is a very nice too. It summarizes the important information.

Cons: The number system for purchase orders, job numbers, invoices and check are not in order.

Overall easy to use and save time

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to track jobs for quoting thru invoicing and easy to transfer dat form similar jobs you have done in the past to new jobs.

Cons: It is a little complex to set up and the search feature could be improved by storing you previous entry

Have been using E2 since 2004. Great product and superior support staff

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are an AS9100 shop. The integration between the day to day operation and the quality module is seamless. It has made our audits go without a hitch.

Cons: There needs to be a module that makes our customers pay us faster!!
On a serious note I wish I could figure out a better way to use the scheduling module. It is nearly impossible to keep up with it in a job shop environment.

It is a great program but it does take a lot of time to get used to.

May 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Data entry is easy, creating new documents aren't difficult. It is user friendly for the most part, but we are still learning how to use all of the features of the software.

Cons: Sometimes the due dates and units do not update while working on documents. Some aspects of the program can be difficult to learn. For example, shipping things to stock and not being able to see what is in stock. We are also in the process of learning how to connect E2 to our accounting software so that will be another project.

We have used the product since 1997 and would be lost without it. Information is at our finger tip

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We like the fact we can setup routing and have standard parts flow through the shop or we can use it to track rush jobs without routing for those emergency customer maintenance needs that often arise when customer's equipment breaks down.

Cons: We have no specific cons for this software. We have not made extensive use of the scheduling portion of the program.

Awesome

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Everyone at E2 that we have spoken to are all very friendly and make you feel comfortable about asking any question and help you.

Pros: This product is very user friendly. We liked it from the start that is why we choose to purchase this product.

Cons: There really isn't anything that we dislike about it with the exception of when you put in a new PO the system doesn't tell you that the PO already exists if the same number is in the system or someone else already put it in the system.

Overall positive experience working with the software and staff

May 11, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use and everything ties together nicely. There is a good flow to the way the modules work together when you use them properly.

Cons: The security levels are either all or nothing. If you give someone access to a particular module, they have full access to it. There are many cases where an employee may need to view something without being able to modify it whether on purpose or by accident. A read only and read-write option would be great.

Overall: We got more people in the shop involved and it improves the flow of information throughout the company. It also allowed us to eliminate numerous spreadsheets and other software and consolidate into one program.

Good Product

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: E2 Shop System is a really great product that really helps us and also can be customized. Very user-friendly product

Cons: The prices and fess a little bit high but it is worth the price when you get along with all you need with the product

E2 Shop is a comprehensive job tracking system

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and its accessible any time, any where. Easy to create quote, order and estimates. Whole process flows smoothly.

Cons: Functionality to customize display complied data can be added for more user friendly and productive environment.

Web based transition from Pro.

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: During the web base quoting process, cust rep was very patient in answering questions and working with us to understand all aspects of the new software!

Pros: Every company has different data needs. Shop-tech allows for good customization when the need comes up.

Cons: There does not seem to be many report options that come standard. Forces us to customize many reports.

Been using this product for years, well worth the money.

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use when operating the software Customer service is always readily available Upgradeable modules Barcoding features

Cons: Costs for maintenance, the fees for hosting can add up , but migrating to online seems to be the future of these softwares

Capterra-loader

very easy o use and track orders quality and shipments

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The ease of use is the thing i like the most about the software. Support is also very helpful

Cons: The cost of maintenance is very high and without it you cannot update which can cause issues with the system

We were lied to from the two salesman that presented and sold this product and was high pressure taticts.

Apr 05, 2018
5/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: The support after the sale is very poor due to the lack of knowledge of the tech people. You can get a different answer each time when you call in depending on who you talk too.

Pros: At this point there are no pro's due to the fact that we have owned this software for 3 years and it is still not up and live.

Cons: We are not a job shop ( we again were lied to)and we were never told that it could not hold the data for our large assemblies and allow them all to show up on the page.

Purchasing

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Overall E2 works for us.

Pros: Have had shop tech for 9 years. For our basic needs it is very easy to use and navigate. Customer Service is very good at taking care of any issues we come across.

Cons: I don't like that when you enter a payable you can't see the address to compare to the Invoice. Companies move and update their remittance. Sometimes this is missed when entering a payable invoice.

Insist on a 6 month free trial, these people do not understand manufacturing at the job shop level.

Apr 02, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: This would work well if you are a landscaper or remodeling contractor that does a job once and never again. For the job shop that does repeat work or has to comply with customer changes, save you money.

Cons: They care not that it doesn't work for you. Save yourself a lot of money and aggravation and insist on a "MONEY BACK" guarantee if you are not satisfied.

If you are a company that is looking to truly maximize an ERP system to organize your company thoroughly, I would keep searching.

Apr 01, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: E2 user for 13 years, sequel version. Most manufacturing companies hardly utilize more than 50% of an MRP/ERP, and don't put the effort to truly comprehend the system to ever fully utilize. In those cases, this would be a good system to use. It does a lot of muscle work for you if you use it right. If you are truly ok with simply letting their scheduling module spit out a generic schedule that is limited in work-ability, this would be a good system. The most updated version has more bells a whistles which is nice but for us was fundamentally lacking in real change and not worthy of the investment to upgrade - plus the fact it is an entirely new system where you would lose all your history was additionally disappointing.

Cons: The system has way too many issues. The purchasing module is as stagnant and rigid as it gets. No room for flexibility. The estimating module is also disconnected on very basic levels from the purchasing side. The scheduling module has not been updated in any sort of substantial way since the beginning and is entirely too slow to be of use if you actually want to actively manage your variables. It crashes a lot (and yes, we had it set up by them so no reason there). The support is BASIC. Within 1 year, I was more knowledgeable than the staff trying to help me with questions I had. Constant system issues where quantities duplicate on their own, or system crashes when running a report (which some of them take a really long time).

I have only been using for just over a year and find the software easy to use and was easy to learn.

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The product was easy to learn and is easy to use, and is pretty straight forward. Has some features that are good for our type of business.

Cons: The least thing we like about this software is the high cost for annual updates and support, it just seems to be way too high.

Very Good MRP System

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I suggest having a consultant on site for 1-2 days to get everything configured correctly. We did it on our own and had a consultant come in later to help us clean up.

Pros: The software itself is easy to use. They have excellent Support. There are lots of features and options.

Cons: Set-up can be difficult if you do not think things through thoroughly. You might have to go back and redo things again. Reports are very basic. They can be customized, but only through Crystal Reports. You will need the full version and some expertise. Otherwise you have to pay ShopTech for customization.

Easy you use software that is perfect to run a business.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn database software that enables you to track everything that you need. You can track material cost, time on jobs, employees, profit margins, look up past jobs to compare with latest jobs. Basically everything that you need to keep jobs profitable

Overall: Time saving by enabling the user to have a fast way of tracking and monitoring projects. Easy to learn for users.

Great ERP tool after learning the general flow of the software

Feb 06, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to collect tons of data about our operation for metrics and evaluation. E2 Shop is now cloud based which means it can be accessed from anywhere and updates to the software are automatically done. It was easy to integrate a bar code scanner for quick data entry on the shop floor. The help manual is very extensive.

Cons: The flow and process is not always intuitive and takes some getting used to. Although the help manual is very extensive it still requires trial and error to make the software work as desired.

Overall: The ability to estimate, quote, and track job orders all the way through shipment. All of the documentation and history of the product/part is contained in a single system.

We are happy with it, it brought the company to the next higher level of business professional.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of entering purchase orders, rfq's, and all entry data. Many options for searching especially good that there is by description if need be.

Cons: In some instances there are too many steps to make a simple entry or to make an adjustment. When processing multiple invoices for the same company it doesn't automatically enter the general Ledger account.

Solid solution for small job shop and made to order manufacturers.

Jan 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to install and navigate. The system will allow tracking of many work centers at a variety of labor and overhead rates. With the use of actual cost (average inventory), one can get a reasonably accurate costing system, which is nearly impossible in small job shop environments. The accounting modules are adequate for small to medium size job shops or manufacturing organizations.

Cons: No automated interface to popular CAD software. Accounting GL may be limited to smaller business environments as financial statement consolidations are not possible in the normal sense, especially if inter-company activity exists. No direct integration of Inventory to the General Ledger requires manual posting of batch report results and may introduce additional errors due to these manual controls.

After 14 years using this software, I would strongly recommend it for small manufacturing companies.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: A very robust system that includes most functions for the price. Very user-friendly for routine tasks. Customer service and tech support significantly better than most competitors.

Cons: The procedure for correctly entering and billing time & material jobs requires careful interaction from user.

Overall: User-friendly platform with excellent customer service and support

Software Review

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's incredibly user friendly and streamlined for the most part. Very powerful with lots of report options etc.

Cons: It can be very laggy/slow. It has a tendency to crash at times. It needs to just generally be optimized better.

Small shop ERP system

Jan 17, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: We have used E2 for 8+ years and it definitely is a step above excel sheets etc. However, we are having to move onto a new ERP because our company has outgrown E2.

Pros: I like E2, it is easy to use BUT not for a medium to large size company. It is also more for manufacturing only.

Cons: It is not flexible, cannot add fields, and customize to your business very well. When you do want to customize something, you pay a fee.

Amazed at all the capabilities of the software Love the web based version!!!

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love this software. The moment I was introduced to the software I was hooked. It can be overwhelming when you first try to implement it and get into using it everyday but the support staff are amazing. I have worked with both the E2 shop server based software and the new web based version and the web based is so easy to implement, and the fact that it is self maintained, helps for everyone who doesn't have a full time IT person and feels like they are technically challenged. Also it does not matter what size your shop is, if you want true accurate job costing, this is for you.

Pros: The ease of use and the mobility of the web version is amazing that you can have access any time, any where. Being able to use smart phones and tablets for data collection puts a terminal in every persons hand. No more taking time to go to a terminal to log in and out. Which was our number one complaint from employees when we first started using E2

E2 has been instrumental in our ISO implementation

Dec 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: We are excited to get E2 fully implemented and functional across the board as our 2018 initiative.

Pros: Ability to run multiple reports. The system groups everything together for auditing and traceability.

Cons: Somewhat complicated to get used to with all of the options. Virtual training should help and has been scheduled.

Review of E2 Shop System Software

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Looking forward to using E2 more for different aspects of the business

Pros: Ease of use, management of data, and excellent customer, and technical support. With issues which may arise, E2 personal are there to help.

Cons: Need for training to better utilize the software, some functions are not intuitive whereas others are.

Capterra-loader

I love how easy E2 Shoptech is to use for the average person and the integration with Quickbooks.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the integration with Quickbooks for accounting. Reports look great and its awesome that you can get help to customize the reports if you want. It is also very easy to train someone to use even if that person has not had any real experience using software systems.

Cons: I really do not like the scheduling module. I don't think it works for our type of work and just is difficult for us to figure out.

Easy to use Enterprise Software

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I've been a long time user and have been satisfied with the performance of Shoptech and E2.

Pros: The software supports all aspects of my business equally well and is intuitive, and relatively easy to learn.

Cons: Multi-level bills of material with different quantities generate a lot of confusion about parent part pricing. We don't subscribe to the annual support because it is extremely expensive.

We love the flexibility of the new Online E2 Shop System.

Dec 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I am glad we made the change.

Pros: I like being able to access our information from anywhere. With the old version I was limited to viewing our numbers only at work. Now I can check in anytime.

Cons: There is a learning curve between the old and new version.But as with any change once you learn it, it seem much easier.

Nothing but positive experiense.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does everything we need and more. Everyone in the office and manufacturing can stay up date on production.

Cons: Would be good if you could edit forms and fields on forms. Would also be good if the calendar could be integrated with outlook or google.

We have had the E2 Software system for over 10 years now, I can't imagine trying to run my business without it

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Love E2

Pros: Estimating, job tracking, quality module, everything about your business is at your finger tips the time savings is incredible.

Cons: Not many, it would be nice to work backwards on occasion as we do some on the fly jobs and it would be nice to turn jobs back into quotes.

Zero Post sale support

Nov 16, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: STAY AWAY

Pros: It 's cheap and there's a reason. The secret to the low list price for the software is that you will pay for every single second of support implementation and training trust me this is the razor handle razor blade model of business if I've ever seen

Cons: Where do I begin, I have had nothing but trouble with this company since they cashed my check.if you think you need even the slightest amount of support do not buy the software

User Friendly Software with lots of functionality

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, E2 is a great software for a machine shop of our size. As we continue to grow, E2 will continue to help service our internal and external needs.

Pros: E2 has been our software of choice for 10+ years. The system itself is very user friendly and offers many detailed reports, which can be downloaded and analyzed for proper business decisions. I enjoy the flexibility the Crystal Reports hotspot viewer gives for creating custom reports

Cons: WIP inventory tracking could be enhanced a bit to have more drill down functionality and offer a mechanism to value at standard cost

Moved from Epicor, like night and day. Easy to use, ease of access and availability of data plusses

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Reporting is great, data analysis, organization, ease of use, shop flow, quickview can be used from anywhere in the shop, quality package is great

Cons: Reports are limited, no cloud based usage, email is inconsistent, custom reports are expensive and should be offered with the package.

Great Product! It was a good fit for us!

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use is what I like the most. We were able to install and "run" with this program. We did NOT need a lot of extra reports or functions - the system already had what we needed and wanted built into it.

Cons: Just a couple of the quirks (tab vs enter on some screens). I do not like that the inventory issued to jobs does not deduct the GL balance. That is a manual entry that I do at the end of the month.

Overall: Peace of mind that what is being reported is accurate.

E2 Review

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our company has utilized E2 for 18 years and I have been a user for 13+ years. It is a robust system. We have had virtually no downtime due to system related issues. We started with the MDB version and migrated to SQL about 7 years ago. No issues with either. The support team has always been superb - - easy to get a hold of and not in a hurry to hang up. I appreciate that.

Overall just a really good software package and a great company to deal with. If you invest in this software, do yourself a favor and get Crystal Reports and write your own reports for data retrieval. System is open to allow for this functionality and will make the use of the data even better.

Cons: The ability to customize is limited in regards to functionality. The company prefers to keep the backbone "vanilla" and I do understand it. However there are times that we could get a big gain from a tweak and we are just not able to get it done.

Overall: We use this system every day to manage our manufacturing, warehousing, and distribution activities.

Review of E2

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: During our installation program you have been helpful and our pilot operation is using it on our first major order

Good idea, but poor follow through

Sep 15, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Allows you to track jobs from quoting to invoicing. You can add pictures and descriptions of the items to be built and track the quality of the item including the employee doing the work.

Cons: Doesn't integrate with all programs as promised; not able to edit wording on some documents that the program produces; not able to add a logo and address with ease; support gives you the run around IF you can reach someone when you call.

Overall: It's filling the need for quoting and job tracking, but only because it cost so much to purchase that we are unable to change at this time.

Very user friendly, accurate and proffesional

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is just a comment and not a negative response...............I am working on the quality side of the business and would like to see some forms/templates available within the system pertaining to quality, i.e. Control of Documents, Calibration, Internal Audit, Vendor evaluations, Customer satisfaction, Management review, etc....

Pros: I personally have only been using shop tech for a short time but I found it very user friendly right from the start. The other users here are very happy with it and also all of our customers and partners that are using the system also speak highly of it as well.

Our experience all in all was very good. You exceeded most of our expectations.

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We thought we would be in difficult situtation in the first year but was really quite the opposite. The learning curve was very short and has not only helped us its caused us to look at business differently, especially in relation to pricing and cost.

Pros: Customer support. We always had prompt and professional support. We haven't used it lately but the training webinars were very helpful.

Cons: Probably the price, although it's probably competitive for the market place. We don't really have any big negative with the product.

Just scratching the surface

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have been using E2 foe over a year and it has helped us better organize our office and manufacturing. We are still implementing different features, but the ones we are using are very easy to use and functional.

Pros: Amount of features - Lots of different modules to customize to your exact needs Useability Functionality ISO 9001 compatible

Cons: You must organize your approach before implementation. You can go back, but it is best to formulate a plan before spending to much effort on implementation.

We've had this for 7 years and the more we utilize it the more problems it has

Aug 15, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: This program is very basic so if you learn how to use one part of the system you can learn how to use the other parts of the system because they all look the same

Cons: This software does not allow for any changes to be made, and if you want to make a change you have to pay hundreds of dollars to do so. It is very set in the way it was build and you cannot change anything to make it easier for your company. First the shop floor doesnt account for scraps, they assume you will remake them so if you have any scraps and want to throw them out and move on to the next step of production then it wont count that step as being done. Then the accounting is put into many steps and the system gets easily overcrowded. the general ledger is done in too many steps to be accurate. The system will not work for orders of more than one line because if you want to unprocess an order in a second line after the first one was shipped, you cannot. Youre stuck with this floating error in your system that you cannot get rid of.
I personally do not recommend this to anyone. The system isnt very helpful, i feel like you could organize your data much better even on excel sheets than this program does. Finally their customer support do not know anything, as an experienced user of this i call them and ask for help with some easier things and they cannot provide me with an adequate answer, then through trial and error on my own part I find what i was looking to accomplish. Overll I am very dissatisfied with this system;the way its run, the way its reports are made, and how easy it is to create errors but its nearly impossible and in some cases impossible to correct them.

Office Admin

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I really how all steps within the system are connected. You don't have reenter things. Everything is carried over.

Cons: Once things are closed they can't be reopened. If I wanted to make changes to an invoice, I have to and an A or something to the end.

We have been with E2 for over 10 years. Service has always been prompt and excellent.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Very user friendly. We have modified several of the menus. I am sure if we used it as it was originally written, it would be VERY good.

Cons: The accounting package. Too much of a journal entry system to keep the general ledger balanced. This leaves a lot of room for error.

Every Module I have experienced Great

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are first using client of E2 Shoptech Since they came into the market. Service, updates, yearly Maintenance, The price is very effective. The service they are providing from quotations to Invoices and purchasing to checking with no other software I have seen doing this. This is why we are still using E2.

Pros: Quotations Purchasing receivable Quailty Non- Confirmation Work orders Job Travellers vendors Suppliers Customers Work orders Writing checks

We've used E2 for 18 years and consider it to be the best manufacturing software on the market for our small job shop.

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service, both software and particularly technical support, has always been good. Shoptech listens to their customers "wishes" and continually strives to improve their products as well as to provide adequate training opportunities.

Cons: Many of the reports are unwieldy and include too much info that is not useful. We purchased crystal report writer to customize some of the reports and that has helped.

We had E2 since 1998 it was an excellent software system. Sadly it is not so great anymore.

Jul 13, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It is windows based software so it makes using it intuitively. The original modules work really well.

Cons: Tech support not being able to solve bugs in the system. Scheduling and Quality modules don't perform well and aren't intuitive at all. Our customer service representative is only interested in selling products and services not in helping us resolve performance issues with the system.

Overall: It works well keeping us up to date with financials, is okay but flawed at time keeping. Our front office has to spend 2 hours every morning adjusting it. You can tell which job an employee is clocked into. Routing and estimation works well if you are very experienced with a lot of machining and programming background. There are other software packages that don't require as much skill to use.

Nice Software to use for Small Scale Industry

Jul 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Covers all aspects from Supply Chain, Inventory to Production& attendance records to Accounts Payable and Cheques. One stop

Cons: Scheduling is time consuming and not user friendly. Definitely needs to improve the scheduling engine in software.

Very disappointed with Shop Tech E2

Jul 11, 2017
1/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: I paid for this software. E2 knew my business and still sold it to us. It is not designed for job shop metal finishing. It would be great for a manufacturing company that was making parts. We have stopped using it and purchased another program specifically designed for our type of work.

Pros: When you purchase the software Shop Tech sends your tee shirts, mouse pads, pens and other advertising gadgets.

Cons: Complicated order entry, duplicate steps required to process an order, a ridiculous amount of paper required for job travelers.

From Receiving raw material to Shipping finished product ou, E2 helps keep track of it all for us.

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I mainly use E2 to help set up new jobs/parts. The ability to easily create new parts, assign material, add labor times, and assign each part to a bill of materials is what I like most about the software. It doesn't take me too long to set up an entire multi tier BOM and have costing out by the end of the day.

Cons: The interface seems a bit dated but it gets the job done. Inventory counts can be a bit of a nightmare but we also aren't taking full advantage of the software's capabilities. Hopefully over the next few years we will grow to take full advantage of what E2 has to offer to help keep track of jobs/inventory.

Great Shop Control System

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Runs lightning fast. Shoptech support is second to none. E2 has been vital to our business and can't imagine how we would have gotten along without it.

Cons: Would be nice to be able to have open multiple sections of the software. Something like tabs or the ability to minimize a window to check something else without opening another instance of the software.

E2 makes me look like a machine shop Geanie

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: and the customer service is a plus...... my implementation specialist makes me feel like I have nothing to be worried about. even when I have little to no idea how to utilize the software to gather certain info. great job guys

Pros: I can track productivity, schedule production, and even track my quality control.. I know where every thing is without leaving my office. which on days like today is a big deal, it being 97 degrees and all.

We've had a good experince with E2

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The customer service is great!

Pros: We like E2's ability to give us costing on a job in real time and compare it to our estimate. further the reporting function is very flexible.

Cons: We find the formatting awkward and inflexible. Also, we experience loss of data from time to time within the inventory process. Bins will combine and material will disappear, without explanation.

Software is user friendly to everyone and easy to learn.

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeping track of orders and due dates. routing is a big plus to see where the next operation is for the part to be machined.

Cons: The time clock feature needs to be more secure for date entry. Anyone can clock in for any person. Finger print scanning is what we do to be more secure.

Overall: Bar Code scanning and routing and keeping track of orders.

AT FIRST WORKING ON E2 I WAS A LITTLE NERVOUS. AFTER THE EASE OF USE I WAS HAPPY

May 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: HOW EASY IT IS TO NAVIGATE THROUGH THE SYSTEM. HOW THE SYSTEM KEEPS UP WITH ALL THE MATERIAL AND STOCK.

Cons: IF YOU HAVE MULTIPLE INVOICES AND/ORDERS YOU HAVE TO CLICK ALL THE WAY OUT AFTER EVERY ENTRY TO START THE NEXT ENTRY

Accounting Manager

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reports for the accounting side is easy to locate. Love the way everything is setup in shoptech

Cons: We are testing the beta and it just going to take a while to get used to the system. i do not like the fact that i can not use two E2's at the same time.

Implementation was surprisingly smooth and non-disruptive. We were operational in weeks rather than months as we had anticipated.

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quick and easy for a newcomer to get up and operational. The basic training at Shop Tech training facilities do a nice job for preparation.

Cons: Miss the recorded on-line tutorials that used to be offered for advanced modules. These were useful as we could watch or review them at a moments notice, anytime of day.

E2 works well with our shop. It's easy to use.

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it integrates with my UPS. That it will sync tracking numbers to my E2 when a customer calls for status it's only a click away.

A great catalyst to our company!

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use once you understand how the product works.I've been using E2 for over 20 years now and it has helped us grow our buisness by leaps and bounds. I would definitely recommend training like anything else. The training made a world of difference. Excellent product. I would recommend it to anyone in the manufacturing industry.

Cons: I wish I would have started with the whiteboard when we were a smaller company. It would have made implementing the whiteboard a lot easier to earlier in growth than later. Otherwise I don't really have to much to complain about.

Great software to run your company

Apr 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: E2 is easy to use while providing detailed features. The technical support team is very helpful with any questions whether it be how to do something or help with hardware issues.

Cons: Would like more detailed/options for searching. Would also like to see a better module for internal returns/rework/nonconforming.

Very versatile product. Allows a multitude of users to customize the system to the way they want it

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the customer support the most along with the systems ease of use. All screens are of similar background which makes learning the new modules much less intimidating.

Cons: The accounting module uses batch accounting which I find a hassle .. I like information flowing to the G/L instantly so I can view my bottom line and see how entries affect my companies financial position.

Overall: The system is very versatile, and can be used for a multitude of industries doing different things. The customer support is unlike anything I have ever used. Every question has an answer before your phone call is over.

Recommendations to other buyers: Excellent software. Versatile. Great customer support.

As a fairly new user to E2, I find the customer service team and our representative very helpful.

Apr 26, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I appreciate the ability to reach out to the customer service team and speak to an individual that is more than willing to answer your questions.

Cons: The security features are limited which poses the dilemma of giving a user all access or no access.

Great!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using E2 for the last 8 years and had a great experience. Their customer services is excellent, always helpful and friendly. Keep up the good work!

Pros: We like that is easy to learn and use. We like the ability of tracking orders and the POs related to the jobs and many other helpful features such as traveler routers, creating certs and NCRs.

Cons: There are some reports that are not available and the Visual Scheduling can get a little bit confusing.

The technical support is exceptional.

Apr 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Your search features are not the greatest; I do think things should be easier to find, for instance - when you search for a part, if you don't have the first letters of a part exactly right, it can't seem to find it. It would be nice for the search function to look in all of the fields to find its results.

Pros: Your technical support team is able to answer almost every question I've asked. And there are some very useful reports that can be generated which compile data we've been for for a long time.

Cons: It is slightly inflexible; it will just take some getting used to. I also work with Quickbooks, which is very, very easy to fix once you know the system. E2 may very well be the same way - I just need to learn the tricks. I feel that there should be more in the Tables category that can be set up as a template, for instance, the Routings. It would be nice to be able to apply template routings for types of products made, that can be edited, then flushed back whenever a change is made to that template. I've found a "workaround," thanks to help from your support team, but I'd like to see Routing Templates as an option in Tables.

Disappointed in this product.

Apr 19, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: We abandoned the software after 90 days.

Pros: Good marketing. Earnest customer support. The estimating module - even though we liked this module, it requires too many steps.

Cons: Not intuitive. Clunky. Requires many keystrokes when one would suffice. Seems to have been written throughout the 1990s. One module does not necessarily mimic another. Accounting is scary. We understand why they do not offer free trials.

SHOPTECH REVIEW

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our E2 experience has been great since day 1. Shoptech was the only software company that we were looking at that sent a sales rep to our facility. We had looked at several others at the time and they all displayed their system via "Go to Meeting" scenarios. Rep brought the E2 package to our shop. He gave all of us an opportunity to "test drive" it. By far the most user friendly package we had looked at.
Once we purchased the software and had it installed, customer rep came to our shop for 2 days of hands on training. He was also very cooperative days and weeks after the fact to answer any questions we had as we navigated through the system. We have been using E2 for almost 4 years and it has enhanced our operation on many levels.
I would recommend E2 to anyone considering it.
Very functional, versatile and user friendly.

E2 Shoptech

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: E2 Shoptech works well for our business and customer service is great. We have had some programming (for some special needs) done by E2 technicians that makes it even better.

Cons: I would have to get very nit-picky to find a complaint. When searching for part numbers under routing/estimating and inventory items, I wish you could pick a combination of fields at the same time to help narrow down the search.

Too many layers

Apr 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Found that the inventory is hard to keep accurate, and you have to go thru so many layers to fix the problem

got some great help

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I had great help with some questions about my maintenance fees. Kyle was very helpful and was able to help me.

E2 Shop Manager

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Currently used to designate jobs and responsitility among staff. Overall good product for shop time management

Logistics Manager Review

Apr 03, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: Very little in the function aspect as to logistics. Not capable of any barcoding automation in the "Shipping" tab.

Shoptech Review

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, forgiving nature - mistakes can be corrected easily. Set up was also simple and made implementation a little easier.

Cons: I would like the ability to give read access to some of the modules but it seems you have to give all or none in regards to permissions. This has caused us a little heartburn.

Overall: I have been thoroughly impressed with the system, it's ease of use and set up has been impressive.

All of the support staff from implementation to help desk have been so helpful and made this experience a little less intimidating.

Simple yet versatile

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Although E2 comes with many useful built in features, the versatility in the form of user designed fields and custom forms makes it a powerful tool for data customization. The user interface is practically self-explanatory making it easy to get new employees on board and productive quickly and efficiently.

E2 Shoptech

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been with Shoptech for 7 years. Easy to use...easy to train people on. Easy to change the part masters and have them effective immediately.

Pros: Estimating module is easy to see on spreadsheet, and easy to evaluate as an estimating manager. Love how fast the part master can be updated and effective.

Cons: The barcoding is not desirable. Takes too long.

Ontario Job Shop owner

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Consistency between modules makes ease of use sense

Cons: Scheduler does not go deep enough for our needs

Overall: Excellent Customer support and the ability to problem solve Job Shop issues with product knowledge. We utilize 90 percent of E2 in our business and are happy with its performance in all areas.
It is a very powerful tool that creates valuable reports in which we can make knowledgeable decisions based on facts to drive the business forward on a daily basis.

Recommendations to other buyers: Well worth the effort to implement. I don't think there is an easy way to implement any software of this depth. It forces a business to look deep into itself as to how it wants to operate ect.. and forces you to make decisions that will affect the direction of the company in the future pro actively.

Switching was so easy!

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We were stuck using our antiquated shop system and dreaded having to switch to a new platform. We really liked all of the features E2 Shop had to offer and the transition to their service was smooth and trouble-free. We highly recommend their solutions!

Pros: Purchasing with the E2 Shop System is incredible and we now have full control over our materials acquisition.

Needed job tracking and it has helped tremendously

Mar 01, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Suggest paying to have someone to load in your info for estimating. We misinterpreted one field and was losing jobs because we were too high but finally figured it out the hard way.

Pros: Fairly easy to use but I recommend taking the class to get a good understanding of the basics before beginning.

Cons: Initial package reasonable but costly to add on as well as to customize with your business logo/info.

February 22, 2017

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Overall this systems is very easy to use. From start to end everything is simplified in comparison to the system I had previously.

Cons: When in the lightning bolt I have nowhere to place notes about a customer or a vendor.

E2 Manufacturing

Feb 21, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Comments: It is somewhat difficult for me to give an accurate review of this system as I have only been working with it for about 6 months and provided limited training prior to taking on the task of using the program. But overall I am not a big fan.

Pros: At first glance, it appears to a very simple program and easy to work with.

Cons: It is cumbersome and clunky. Online training is provided but we have found that often the training is incomplete and really doesn't answer specific questions we may have. Making changes within the program are challenging and often it is unclear whether the change will actually do what we need it to.

Great Software!

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I have used E2 Shop Control software at multiple companies. It is versatile for different types of companies. It is intuitive and easy to use. The icons on the home screen layout the processes and make the software easy to understand with minimal training. I love having one program which encompasses all processes and data, eliminating the need to re-enter information into multiple systems. This prevents mistakes too!

Pros: Shoptech's customer support is second to none. Every time I have a question or concern, any technical support rep that answers the phone is immediately able to help me and walk me through exactly what I need to do to fix my issue.

Recommendations to other buyers: Give E2 a try! Contact Shoptech to set up a free demo.

E2 Review

Feb 13, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: The system does not automatically update due to not being a cloud system, which causes frequent error messages and delays. The system however, is very use friendly and allows simple and easy creation of travelers. The system is also very easy for shop floor associates to navigate with little computer literacy. All in all, E2 gets the job done, but efficiency improvement and compatibility issues could be made.

A great system to implement in any shop

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, tractability in the shop and the system works well with the incorporation of ISO

Cons: Not having the ability to make design changes to the travelers and not being able to change parts numbers

Overall: We have been able to start true costing in our shop and it has made pulling reports for our performance measures very easy. I'm looking forward to see other improvements that E2 will create in our facility.

E2 Customer Evaluation

Feb 03, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: So far I'm pleased with your product. As with any product, there are things that are great about it and things that are not. Since every business is different, some things may work well for your needs and others not so much. We only use it to route parts thru our shop. We don't use it for any P&L financial reporting.

Pros: Once you've figured out how to use the software, you can build estimates relatively quickly.

Cons: It's not the most intuitive software to use. It has taken some time to learn how to make the software work for our needs.

Recommendations to other buyers: Ask lots of questions.

Good Software for Job Tracking and Material Inventory!

Jan 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: I like this software because it is easy to use and has a lot of room for growth. Very easy to track jobs and inventory materials for projects. I like that you can log parts and projects so if you do them again they are already in the system.

Pros: Time and Job tracking, inventory materials

Cons: Tax settings on quotes do not have a line item for calculating tax into projects. Sometimes the software will crash right in the middle of entering a job. Can be very slow at times. Takes to long to regenerate/ update or switch pages.

The software has been great for us with the inventory and job tracking modules that we use

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've had great success with E2-Shop software. My biggest kudos go to the tech support group. They are always prompt, accurate and they speak English.

E2 Shoptech Review

Jan 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We¿ve been using E2 for approx. 15 years. It works very well for our shop. It has everything we need to run the day to day business requirements from Estimating to Order Entry to Invoicing to Accounting functions, etc. All the history that is maintained is very useful. Some features can be a little confusing to learn and use, but overall the system is easy to use and implement.

E2 is the best thing since sliced bread

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We would never use any other system but E2 simply because of how user-friendly it is. It facilitates any task while maintaining traceability within the jobs. It has everything we need to run a successful machine shop. Technical support has been very helpful in answering any questions we may have. They either provide instructions or simply walk us through any procedure. Our Sales Representative has been awesome and it has been a pleasure to interact with him. He is always willing to answer questions and assist us in any way. Overall, we have been very pleased with E2 and would highly recommend to anyone needing an efficient, easy to use ERP System.

The more you use the better it gets

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We started using E2 a couple years ago and are more than happy with the benefits of adding this system. Our processes match well with E2 and we continue to look at what ways we can better utilize this system to make our lives easier. Rarely do we find that there is anything inherently wrong with the software, as long as you take the time to understand how tables are related. A powerful tool if used correctly.

Pros: Record keeping, order entry/tracking, and customer accounts are more than accessible. The added Quickview pane is a staple in our day to day operations.

Cons: Would like to be able to Edit reports with more ease. Without a solid background, its easy to find yourself calling their support line.

Recommendations to other buyers: We would recommend this product to other shops. Best advice would be to take the full maintenance plan the first year and abuse the resources that come with it (classroom training, webinars, online tutorials). Full implementation is where you will see the most benefit.

E2 - MANUFACTURING FLOOR SOFTWARE

Jan 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Many available features

Cons: Few little bugs that their ways of getting around

Overall: E2 best feature is its tremendous support. it is full of features. Capable of recording manufacturing process sheets, keeping part inventory, packing slips and c of c. Their well-structured intro classes will get you up and run.

Recommendations to other buyers: An adequate shop floor system......buy the extended maintenance/support package!

E-2 helps Detail Technologies manage the details.

Jan 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: E2 drives our day to day operations. Real-time data collection captures shopfloor Time & Attendance and Job Time. Quoting, Order Processing, Purchasing, AP/AR and General Ledger, Shipping/Receiving and Quality. Ease of use makes it a breeze to bring new employees up to speed. Reports are easy to access and are customizable with Crystal Reports. Overall, it has the capabilities to manage a variety of manufacturing requirements with solid reporting and tools. Support is responsive and knowledgeable.

Pros: Easy to deploy, learn and use. Secure modules/access. Great Quality/ISO tools. Comprehensive. Stable & Reliable. Good value.

Cons: Lacks a live grid display when searching. Would love to right click copy and list. Report customization requires Crystal knowledge for more than simple changes. Don't let them tell you it can't be done.

Recommendations to other buyers: Find a resource similar to what you're doing and see it in an actual production environment. Don't get hung up on the exceptions, there are ways around everything. Have your process owners defined and the processes clearly mapped. Deploy with the SQL back-end, gives you additional flexibility.