--- title: "TenantCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TenantCloud Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/133029/TenantCloud/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # TenantCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TenantCloud ## What is TenantCloud? TenantCloud is an all-in-one property management software designed to help landlords and property managers simplify rental management, automate everyday tasks, and grow their rental businesses. From online rent collection and tenant screening to rental listings, applications, online leases, maintenance requests, accounting, reporting, and team management, TenantCloud brings essential property management tools together in one easy-to-use platform. Whether you manage a single rental or a growing portfolio, TenantCloud helps reduce manual work, streamline operations, and make managing properties more efficient. ## What is TenantCloud used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Recognitions Shortlist Overall rating Based on 451 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 6% Pros & cons Scalable solution for portfolios Comprehensive maintenance management tools Frequent technical glitches Slow and confusing payment handling Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TenantCloud alternatives Highest Rated [4.9 (540)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,236)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (719)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133029/TenantCloud/alternatives/) ## FAQs about TenantCloud Overview ### What problems does TenantCloud solve? TenantCloud solves scattered rental operations by bringing listings, applications, tenant screening, leases, online rent collection, invoices, maintenance requests, tenant messaging, and property records into one system. It also reduces manual bookkeeping by tracking rent, late fees, expenses, receipts, and income for reporting. Small landlords, self-managing owners, and property managers benefit most. Answer based on 363 reviews Overview ### Which roles and teams benefit most from TenantCloud? TenantCloud is most used by property owners, landlords, and real estate investors managing rental portfolios. Property managers and office management teams use it to track leases, maintenance requests, tenant communication, and rent payments. Brokers, realtors, and executive leaders rely on centralized property records and reporting to oversee operations and support business decisions. Answer based on 443 reviews Overview ### What company size and industries is TenantCloud built for? TenantCloud is built primarily for small real estate businesses, which account for 94% of reviewers, and serves landlords, property managers, real estate brokers, property owners, tenants, and service professionals. Real Estate represents 78% of reviewers, followed by Commercial Real Estate at 3% and Construction at 1%; midsize and enterprise users represent 2% and 4%. Answer based on 451 reviews Features and Usability ### What are the key features of TenantCloud? TenantCloud includes core rent tracking and online payments for collecting and monitoring rent, plus a tenant portal for communication and payment access. Its accounting and financial reporting support rental records and reporting, while lease management and lease tracking handle lease documents, signatures, dates, and deployment. Answer based on 122 reviews Pricing ### How much does it cost and what fees or limitations are included? TenantCloud starts at $25 per month with the Starter plan; Growth and Pro cost 35 and 60 per month, while Business pricing is not listed. A free trial is available. Reviewers generally view the plans as affordable, though some report price increases, paid e-signatures, and higher QuickBooks integration costs for smaller portfolios. Answer based on 67 reviews Integrations ### Which third-party tools and platforms does TenantCloud integrate with? TenantCloud integrates with 8 third-party platforms, including QuickBooks Online for accounting, Stripe and Dwolla for payments, Google Calendar and Google Maps for scheduling and location tools, and Rentler, TazWorks, and Tenant Turner for rental operations, screening, and tenant-related workflows. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on TenantCloud? TenantCloud offers in-person and live online training, webinars, documentation, and videos. Reviewers say landlords and tenants can learn basic tasks quickly, often without formal training. Admins and new users need more time for accounting, configuration, and less frequently used features; some report a steep learning curve and rely on tutorials or support. Answer based on 39 reviews Getting Started and Support ### What customer support options does TenantCloud offer, and how do users rate the experience? TenantCloud provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe representatives as responsive, helpful, and able to resolve setup or technical questions quickly. However, some report slow ticket replies, generic guidance, inconsistent issue resolution, and difficulty getting detailed onboarding or feature instructions. Answer based on 123 reviews Security ### How does TenantCloud handle data security and access control? TenantCloud uses secure payment processing and a platform for tenant and landlord payments, documents, invoices, and receipts. Reviewers reference driver’s-license verification and a login process requiring another app, adding security layers. It also helps provide tenants with access to relevant documents. However, one reviewer alleged that stored documents were publicly visible. Answer based on 14 reviews ## Who uses TenantCloud? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Scalable solution for portfolios 88% positive reviews out of 32 Most reviewers describe business growth as supported by affordable pricing, scalability, and features for expanding portfolios. Frequent technical glitches 63% negative reviews out of 49 Most reviewers report bugs and issues causing workflow interruptions, confusing processes, and slow or generic support responses. sharon P. owner, 1 employee. "just me) When i try to copy and paste it comes in all over the place and it takes more time to fix than to just type it in." Comprehensive maintenance management tools 92% positive reviews out of 25 Most reviewers find maintenance requests easy to track, organize, and manage through centralized, accessible portals. Slow and confusing payment handling 55% negative reviews out of 47 Some reviewers indicate payment processing is slow, difficult to track, and complicated for recording or managing transactions. Accessible cloud-based property management 87% positive reviews out of 23 Most reviewers appreciate the cloud-based platform for its convenience, remote access, and consistent updates. Cumbersome bank account integration 77% negative reviews out of 31 Most reviewers find bank account management slow, unintuitive, and frustrating due to delays, verification, and syncing issues. Luke P. Owner, 1 employee. "I feel like the processing time is extremely slow, I'll get an email stating my deposit has processed and then it's another week or more before I actually see it hit my account, which I think is incredibly slow in this day and age." ## Features AI summary Based on 4,750 Property Management reviews Capterra data shows that buyers of Property Management software rank the following features as their top priorities: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) TenantCloud supports **Rent Tracking** and **Online Payments**, giving property managers a way to monitor rent activity and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other features that reviewers also rate highly, including **Accounting** (**54%**) and **Financial Reporting** (**51%**), helping businesses keep records accurate, track financial performance, and manage day-to-day property operations more efficiently. Rent Tracking 4.6 (183) 94.54% of 183 reviewers that rated this feature as important or highly important TenantCloud gives you an easy way to monitor rent payments, automate reminders, and apply late fees. Reviewers appreciate the clear overview of paid and outstanding rent, but some mention slow updates, limited report customization, and occasional glitches in tracking deposits. Online Payments 4.3 (154) 92.21% of 154 reviewers that rated this feature as important or highly important It helps you automate rent collection with ACH and credit card options. Users think online payments are easy for tenants and reduce manual work, but several mention slow fund transfers, transaction fees, and occasional payment setup or processing issues. Accounting 4.1 (173) 83.82% of 173 reviewers that rated this feature as important or highly important This aspect lets you track expenses, income, and generate reports for tax purposes. Some users say it’s user-friendly and helpful for small businesses, but others note limited customization, lack of robust integrations with QuickBooks, and insufficient property-specific reporting. Financial Reporting 4.1 (72) 95.83% of 72 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Tenant Portal 4.5 (150) 89.33% of 150 reviewers that rated this feature as important or highly important With this capability, tenants can access documents, pay rent, and submit maintenance requests online. Reviewers indicate tenants find it convenient and user-friendly, though some mention occasional confusion, slow loading, and issues with mobile access or frequent updates. Lease Management 4.3 (107) 71.96% of 107 reviewers that rated this feature as important or highly important TenantCloud offers digital lease creation, e-signatures, and automated renewal tracking. Some reviewers find it easy to prepare and sign leases remotely, but others report clunky templates, limited customization, and challenges with non-standard or local lease requirements. TenantCloud 101 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Accounting: This aspect lets you track expenses, income, and generate reports for tax purposes. Some users say it’s user-friendly and helpful for small businesses, but others note limited customization, lack of robust integrations with QuickBooks, and insufficient property-specific reporting. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Fee Collection: Automatically collect recurring fees or dues from members - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: TenantCloud offers digital lease creation, e-signatures, and automated renewal tracking. Some reviewers find it easy to prepare and sign leases remotely, but others report clunky templates, limited customization, and challenges with non-standard or local lease requirements. - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Currency: Manage and handle various international currencies - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: It helps you automate rent collection with ACH and credit card options. Users think online payments are easy for tenants and reduce manual work, but several mention slow fund transfers, transaction fees, and occasional payment setup or processing issues. - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: TenantCloud gives you an easy way to monitor rent payments, automate reminders, and apply late fees. Reviewers appreciate the clear overview of paid and outstanding rent, but some mention slow updates, limited report customization, and occasional glitches in tracking deposits. - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Leases: For residential leases - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: With this capability, tenants can access documents, pay rent, and submit maintenance requests online. Reviewers indicate tenants find it convenient and user-friendly, though some mention occasional confusion, slow loading, and issues with mobile access or frequent updates. - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Web-based Deployment: SaaS, web-based, online deployment - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.1 (437) 4.1 Based on 437 reviews ## Pricing Value for money 4.3 (398) Free Trial [View pricing plan details](https://www.capterra.com/p/133029/TenantCloud/pricing/) Starter $25.00 Flat Rate,Per Month It includes: - Auto Pay for Tenants - Card Rent Payments - ACH Rent Payments - Listing Syndication - Tenant Screening - E-Signature - Data Export & Import - Maintenance Management - Accounting - Late Fees - Individual Tenant Portal - Individual ServicePro Portal Growth $35.00 Flat Rate,Per Month It includes: - Property Message Board - Management Fees - Lease Builder - Landlord Forms (State-specific) - Rent Balance Tracking - Lead-Tracking CRM Pro $60.00 Flat Rate,Per Month It includes: - QuickBooks Online Sync - Google Calendar Sync - Individual Owner Portal - Premium Leads - Property Manager Tools - Management Fees - Fees & Distribution Tools - Share Maintenance Requests - Maintenance Kanban Board - Application Customization & Tools - Listing Website & Logo - 1099 Tax Form Business Custom Quote Available It includes: - Customization - Task Management - Listings auto-refresh - Team Calendar - Team Member Tracking - Team Property Permissions - Custom Domain - Remove TenantCloud ads Value for money 4.3 (398) 4.3 Based on 398 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Rentler](https://www.capterra.com/p/157834/Rentler-Landlord/)[ Dwolla](https://www.capterra.com/p/148014/Dwolla/)[ Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)[ TazWorks](https://www.capterra.com/p/177822/TazWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (395) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (395) 4.2 Based on 395 reviews ## User reviews Overall rating 4.3 Based on 451 reviews Filter by rating Counts reflect reviews available in this feed. 5(260) 4(130) 3(34) 2(10) 1(17) Mentioned topic Recent reviews first, then most helpful Eric N. Sales Used the software for: Less than 1 year ### "overall great experience and easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 28, 2026 overall it has been a great experience but need to simplify things on the tools that can be done for it long term Pros easy to use and create aplications and make sure that tenants fill out protocol with everything moving forward Cons the one thing that sucks is that the tenant has the specific due date that is always set and needs to be fixed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: 3-5 years ### "Helpful for management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 19, 2026 I like how this software works and how it helps me to manage my property and communicate with the property management company. Pros I find this software helpful and I am able to keep track my property. I like being able to know what the spendings are and have them documented. Cons It is frustrating that it take at least 14 days for me to get paid after the payment was transferred. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Five out of five" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 Pros Tenant cloud is very easy to navigate ——- you will not be disappointed at all! Cons None . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Boss Used the software for: 3-5 years ### "TenantCloud used to be much better " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 23, 2026 Mid to low. It used to be much much better we've been with them for 5 years and every time they change it gets worse unfortunately Pros Used to be decent price but It just stopped being a very good service like it used to be unfortunately Cons No Leads....been terrible lately. We used to get good quality leads with phone numbers names descriptions and everything not anymore Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Account Manager Used the software for: Less than 1 year ### "Overall Feelings of Tenant Cloud" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2026 Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is easy and smooth Pros The integration for payments and maintenance requests as well as the documents available. Customer service and support has been great. Cons The fact that it used to has a landscape view on my I-pad and someone thought it would work better portrait or vertical only. I used to love it and now I hate it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accounting Used the software for: Less than 1 year ### "Manage with ease" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 20, 2026 Great software to quickly access and manage rental properties. Easily organizes payments and expenses. Pros Manage rental property expenses with ease, using easy to fill in forms. Quickly access information regarding multiple properties in one place. Cons Initial financial language was difficult to decipher for a novice. Able to manage all aspects of your rentals, even more so then what we need to program for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-owner Used the software for: 1-3 years ### "TenantCloud makes everything easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 20, 2026 Overall, I've had a great experience with TenantCloud! I was looking for a software that would make being a landlord simple, and TenantCloud checked that box. Pros I love how easy TenantCloud is to use for me and my tenants. I am a new landlord and TenantCloud made it simple to figure out alongside my tenants. I only have to make adjustments as needed, but besides that I leave it alone and it runs the operations for me. The customer support is also great and responsive. Cons Some adjustments, like editing rental or contract details take a lot of steps to find, when it seems like it should be a quick and easy adjustment when needed. I also wish it was easier for my tenants to pay ahead of time if they'd like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer . Used the software for: 3-5 years ### "A solid platform for managing properties!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 20, 2026 I've been using TenantCloud for over 2 years for my small portfolio of 10 properties. It's a great tool to manage applications, leases, tenant payments, and accounting. I moved from Apartments.com and I'm much happier with TenantCloud. Pros Handling applications in-app along with background checks and deposit payments makes the renting process smooth and as easy as it can be! The accounting side is simple and provides the tracking and accounting that's required come tax-time. Cons I struggle with lease changes and renewals. The interface is a bit clunky and I find myself doing something wrong which results in having to redo it and causing confusion with the tenant. I'm sure I'm doing something wrong in the process... but it's still not as smooth as it should be. Also, while tenants can setup auto-payments, it's not pushed by the platform, so the tenants need to be reminded to set it up - and then they forget to pay. A huge improvement would be to basically default (with the tenant's consent) to setup auto pay, and let them opt out of it if they don't want it. Most/all of my tenants do want autopay, but it's an extra step for them, and when the rent increases, they need to set it up again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Good Tool for Landlords" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 20, 2026 Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value Pros A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal training Cons I sometimes find that. Can’t find the thing I need. It’s not as intuitive as some other tools, I’m often going round in circles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2026 Excellent overall experience--we use the platform for applications, leases, maintenance and messaging between tenants Pros We have been using Tenantcloud for more than 5 years and found it easy to use, great customer service, and excellent functionality. Cons We have sometimes experienced a lack of features or functionality that you may find with a bigger compnay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133029/TenantCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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