# TenantCloud Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of TenantCloud Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of TenantCloud Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/133029/TenantCloud --- # TenantCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 12, 2025 Written byShephalii Kapoor Shephalii Kapoor Shephalii Kapoor is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advis... [See bio & all articles](https://www.capterra.com/resources/author/skapoor/) Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) Shephalii Kapoor is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing over 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TenantCloud TenantCloud Overview: ### Key takeaways Insights from verified Capterra reviews TenantCloud helps small property teams manage leasing, rent collection, and maintenance workflows with daily-use tools. It’s most used by real estate professionals and landlords handling multiple units. Users value its rent tracking and tenant portal, though payment delays and accounting limitations are common drawbacks. Recent updates such as bulk operations and lease scheduling improve automation and visibility. ### Our verdict TenantCloud is a practical choice for landlords who want to centralize leasing, payments, and maintenance without relying on multiple tools. While its accounting features may not replace full-service systems, the platform’s automation updates and tenant-facing tools help reduce admin time and improve day-to-day coordination. Overall rating Based on 451 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 6% Pros & cons Scalable solution for portfolio expansion Streamlined maintenance management tools Frequent technical glitches and delays Cumbersome payment tracking and speed Starting price $15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TenantCloud alternatives TenantCloud may not suit every team, especially if your priorities include faster payment processing, deeper accounting customization, or a more intuitive mobile experience. Explore other tools that align better with your specific needs. Highest Rated [4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/133029/TenantCloud/alternatives/) ## Who uses TenantCloud? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Scalable solution for portfolio expansion 87% positive reviews out of 30 Most reviewers find business growth supported by affordable pricing, easy portfolio management, and adaptable features for expansion. Mark F Owner, 1 employee. "Great option for a smaller portfolio with the abilities to expand as needed." Frequent technical glitches and delays 63% negative reviews out of 49 Some users say bugs and issues cause navigation problems, verification frustrations, and slow or generic support responses. Robert A Mr, 2 - 10 employees. "Sometimes tenantcloud support tells me why something isn't working as expected, dismissing the issue rather than acknowledging it's a problem or taking the opportunity to make it better." Streamlined maintenance management tools 92% positive reviews out of 25 Most reviewers indicate maintenance requests simplify tracking repairs, organizing invoices, and communicating with tenants efficiently. Cumbersome payment tracking and speed 57% negative reviews out of 44 Some users report payment processing is slow, difficult to track, and complicated for bulk or international transactions. Jonathan S Owner, 2 - 10 employees. "TenantCloud implemented steep price increases last year, then changed payment processors and added/increased payment processing fees. " Flexible cloud-based property management 87% positive reviews out of 23 Most reviewers describe cloud-based platform as convenient, user-friendly, and accessible from anywhere for daily tasks. Lee C Managing Partner, 2 - 10 employees. "Tenant Cloud provides all of these features effectively and cost effectively. " Slow and complex bank integration 77% negative reviews out of 31 Most reviewers report bank account management involves lengthy payment processing, confusing setup, and frequent verification hassles. Luke P Owner, 1 employee. "I feel like the processing time is extremely slow, I'll get an email stating my deposit has processed and then it's another week or more before I actually see it hit my account, which I think is incredibly slow in this day and age." ## TenantCloud's interface TenantCloud’s interface supports core property management workflows but can feel layered and unintuitive in places. Users mention that navigation requires extra steps, especially when logging expenses or customizing leases, and mobile usability is inconsistent across devices. 2+ Shephalii Kapoor TenantCloud’s interface demands precision from users navigating lease templates, payment tracking, or maintenance logs. Reviewers note that frequent updates can disrupt familiar workflows. Teams should plan for extra onboarding time to adapt to layout shifts and evolving feature logic. Ease of Use 4.1 (451) 4.1 Based on 451 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shephalii Kapoor TenantCloud’s highest-rated features work together to simplify property oversight, automate rent workflows, and improve tenant coordination. Reviewers consistently point to time savings and better visibility across recurring tasks as key operational benefits. Features 4.1 (437) 4.1 Based on 437 reviews The TenantCloud features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Property management 3.9 (58) 58 reviewers rated this feature Enables centralized oversight of multiple properties, including maintenance tracking, service pro coordination, and expense documentation. Reviewers note streamlined operations and improved access to property files. Rent tracking 3.9 (143) 143 reviewers rated this feature Supports automated reminders, invoice generation, and real-time dashboards for rent status. Reviewers highlight improved cash flow visibility and simplified monthly accounting across properties. Tenant tracking 3.9 (44) 44 reviewers rated this feature Helps monitor unit occupancy and payment status with auto reminders and transparent records. Reviewers mention improved collections and communication, though some desire faster workflows. Lease management 3.7 (73) 73 reviewers rated this feature Offers electronic lease execution, expiration alerts, and document storage. Reviewers value reduced paperwork and online access, but note friction with template customization. Tenant portal 3.5 (126) 126 reviewers rated this feature Centralizes tenant communication, payments, and maintenance requests. Reviewers cite improved organization and reduced after-hours contact, though setup and mobile usability vary. Financial management 3.5 (40) 40 reviewers rated this feature Consolidates transactions and supports basic bookkeeping. Reviewers mention helpful reporting and receipt storage, but limited customization and slow transfers. Custom domain 0 reviewers rated this feature Lets landlords personalize their listing website by connecting a branded URL. This helps build trust with prospective tenants and supports marketing efforts by creating a consistent online presence across platforms. Landlord forms 0 reviewers rated this feature Provides access to state-specific legal templates for leases, notices, and disclosures. This reduces manual drafting time and helps ensure compliance with local regulations during tenant onboarding and lease renewals. Bank reconciliation 0 reviewers rated this feature Matches bank transactions with property-level records to reduce errors and improve financial accuracy. This feature supports monthly bookkeeping and helps landlords maintain clean audit trails for tax and reporting purposes. Maintenance requests board 0 reviewers rated this feature Visualizes incoming maintenance tasks, assigns them to service pros, and tracks progress in real time. This helps landlords prioritize urgent issues, reduce delays, and maintain transparency with tenants. Bulk operations 0 reviewers rated this feature Landlords can efficiently manage transactions, files, and leads in bulk using floating action bars. This enhancement simplifies workflows, reduces repetitive clicks, and increases visibility, making it easier to oversee high-volume property portfolios. Global search updates 0 reviewers rated this feature The updated global search bar now includes a “recently searched” section, allowing users to quickly access previous queries. This feature helps users resume tasks—such as finding contacts, reports, or maintenance requests—without re-entering information, saving valuable time. Tenant turner integration 0 reviewers rated this feature TenantCloud’s integration with Tenant Turner automates listing syndication, tour scheduling, and lead follow-ups. Landlords benefit from fewer in-person showings and faster response times, making it easier to manage and fill multiple property listings efficiently. Lease timeline and rent scheduling 0 reviewers rated this feature Lease timelines now feature a detailed edit history, providing transparency for both landlords and tenants. The platform also enables future rent increases or decreases to be scheduled in advance, with automated notifications sent to all relevant parties. All key features (108) Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) 0% of 0 reviewers... This aspect helps you track income, expenses, and generate reports for taxes. Reviewers indicate it’s user-friendly and helpful for small businesses, but some wish for better integration with QuickBooks, more robust reporting, and improved property-specific tracking. 83.82% of 173 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Generate one-off reports that meet information requirements 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 30.00% of 10 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Track, manage and store the applications of potential future members, customers or candidates 0% of 0 reviewers... Researching and validating a person's criminal, educational, job or financial records 0% of 0 reviewers... Matches bank transactions with property-level records to reduce errors and improve financial accuracy. This feature supports monthly bookkeeping and helps landlords maintain clean audit trails for tax and reporting purposes. 0 reviewers rated this feature Create, manage, and send invoices or bills to customers 82.72% of 81 reviewers that rated this feature as important or highly important Landlords can efficiently manage transactions, files, and leads in bulk using floating action bars. This enhancement simplifies workflows, reduces repetitive clicks, and increases visibility, making it easier to oversee high-volume property portfolios. 0 reviewers rated this feature Track and manage schedules and meetings via an integrated calendar 28.57% of 7 reviewers that rated this feature as important or highly important Manage contact details and communication with clients 0% of 0 reviewers... Private online space that lets businesses securely share documents and provide information access to clients 0.00% of 1 reviewers that rated this feature as important or highly important Designed to serve commercial properties 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 50.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 0% of 0 reviewers... Manage, organize, and store contact information 27.27% of 11 reviewers that rated this feature as important or highly important Accept and process credit card transactions 50.00% of 10 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments 76.74% of 43 reviewers that rated this feature as important or highly important Lets landlords personalize their listing website by connecting a branded URL. This helps build trust with prospective tenants and supports marketing efforts by creating a consistent online presence across platforms. 0 reviewers rated this feature A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 100.00% of 1 reviewers that rated this feature as important or highly important Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 53.85% of 39 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 50.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 85.71% of 28 reviewers that rated this feature as important or highly important Digitally sign online documents 100.00% of 2 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 85.71% of 49 reviewers that rated this feature as important or highly important Track and manage staff profiles, recruitment, schedules, productivity, career development and performance 0% of 0 reviewers... Automatically collect recurring fees or dues from members 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more 0% of 0 reviewers... Consolidates transactions and supports basic bookkeeping. Reviewers mention helpful reporting and receipt storage, but limited customization and slow transfers. 40 reviewers rated this feature Generate reports to assess the financial performance of an organization 95.83% of 72 reviewers that rated this feature as important or highly important Used by property managers 0% of 0 reviewers... For realtors, real estate investors, property managers, and other real estate professionals. 0% of 0 reviewers... Specialized for organizations who focus on residential projects 0% of 0 reviewers... Centralized accounting record which tracks all financial transactions 100.00% of 1 reviewers that rated this feature as important or highly important The updated global search bar now includes a “recently searched” section, allowing users to quickly access previous queries. This feature helps users resume tasks—such as finding contacts, reports, or maintenance requests—without re-entering information, saving valuable time. 0 reviewers rated this feature A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 0% of 0 reviewers... Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage 0.00% of 5 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts 0% of 0 reviewers... Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Provides access to state-specific legal templates for leases, notices, and disclosures. This reduces manual drafting time and helps ensure compliance with local regulations during tenant onboarding and lease renewals. 0 reviewers rated this feature Allows the calculation of fees for late rent payments 77.78% of 18 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers 0% of 0 reviewers... Manage the process of attracting and converting business prospects into leads 0% of 0 reviewers... Store information about leads or contacts and track, manage and nurture them throughout the sales process 0.00% of 1 reviewers that rated this feature as important or highly important Offers electronic lease execution, expiration alerts, and document storage. Reviewers value reduced paperwork and online access, but note friction with template customization. 73 reviewers rated this feature Lease timelines now feature a detailed edit history, providing transparency for both landlords and tenants. The platform also enables future rent increases or decreases to be scheduled in advance, with automated notifications sent to all relevant parties. 0 reviewers rated this feature Monitor the process of lease agreements 90.14% of 71 reviewers that rated this feature as important or highly important Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 57.14% of 35 reviewers that rated this feature as important or highly important Visualizes incoming maintenance tasks, assigns them to service pros, and tracks progress in real time. This helps landlords prioritize urgent issues, reduce delays, and maintain transparency with tenants. 0 reviewers rated this feature Schedule predetermined or ad hoc maintenance services and labor requests 100.00% of 1 reviewers that rated this feature as important or highly important Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding 0% of 0 reviewers... Contact members listed in the database through email, SMS, social, phone, etc. 0% of 0 reviewers... Access software remotely via mobile devices 0% of 0 reviewers... Access the system via a mobile application 0% of 0 reviewers... Manage and handle various international currencies 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... It gives you the ability to automate and track rent payments online, supporting ACH and credit cards. Users think it’s easy for tenants and managers, but some mention slow fund transfers, transaction fees, and occasional payment processing issues. 92.21% of 154 reviewers that rated this feature as important or highly important Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties 0% of 0 reviewers... Portal for property owners to manage property listings, upload documents, track payments and generate reports 0% of 0 reviewers... Accept, record, and reconcile financial transactions 92.59% of 54 reviewers that rated this feature as important or highly important Reminders sent for balance/payment due 0% of 0 reviewers... Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 22.22% of 9 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) 85.37% of 41 reviewers that rated this feature as important or highly important Enables centralized oversight of multiple properties, including maintenance tracking, service pro coordination, and expense documentation. Reviewers note streamlined operations and improved access to property files. 58 reviewers rated this feature Active reporting of data and metrics 0% of 0 reviewers... Generate recurring invoices 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 83.33% of 6 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collect payments from tenants via online or offline mode, create recurring schedules and send reminders 100.00% of 5 reviewers that rated this feature as important or highly important Supports automated reminders, invoice generation, and real-time dashboards for rent status. Reviewers highlight improved cash flow visibility and simplified monthly accounting across properties. 143 reviewers rated this feature Streamline, automate and manage the rental of properties, facilities, assets, or equipment 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... For residential leases 0% of 0 reviewers... For residential properties 71.43% of 7 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0% of 0 reviewers... Create, manage and track all task activities and progression 100.00% of 1 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return 0% of 0 reviewers... Implementation of various strategies to manage tax obligations via planning and maintaining compliance 50.00% of 8 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Managing renters, rent payments, maintenance workflows & documents. 0% of 0 reviewers... Centralizes tenant communication, payments, and maintenance requests. Reviewers cite improved organization and reduced after-hours contact, though setup and mobile usability vary. 126 reviewers rated this feature Evaluate the criminal, financial, and employment history of tenants 0% of 0 reviewers... Helps monitor unit occupancy and payment status with auto reminders and transparent records. Reviewers mention improved collections and communication, though some desire faster workflows. 44 reviewers rated this feature TenantCloud’s integration with Tenant Turner automates listing syndication, tour scheduling, and lead follow-ups. Landlords benefit from fewer in-person showings and faster response times, making it easier to manage and fill multiple property listings efficiently. 0 reviewers rated this feature Set up connections to third-party platforms to improve business processes 66.67% of 3 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 88.89% of 27 reviewers that rated this feature as important or highly important Manage, record and track all business exchanges in form of money and its related interactions in the system 0% of 0 reviewers... Monitor or audit historical and current transactions to analyze customer account activities 71.43% of 7 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more 0% of 0 reviewers... Keep track of vacant properties 55.56% of 9 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 0% of 0 reviewers... SaaS, web-based, online deployment 0% of 0 reviewers... Built-in website builder or integration with third-party site 28.57% of 7 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 75.00% of 4 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Shephalii Kapoor TenantCloud’s highest-rated features work together to simplify property oversight, automate rent workflows, and improve tenant coordination. Reviewers consistently point to time savings and better visibility across recurring tasks as key operational benefits. Features 4.1 (437) 4.1 Based on 437 reviews ## Pricing Value for money 4.3 (398) TenantCloud’s Starter plan begins at $16.50 per month or $198 billed annually, which is lower than the average SMB budget of $50 to $100 for property management software. Pricing scales by feature tier, with the Growth plan starting at $32.10 per month, the Pro plan starting at $55 per month, and the Business plan starting at $100 per month for larger teams. Free Trial [View pricing plan details](https://www.capterra.com/p/133029/TenantCloud/pricing/) Starter $15.00 Flat Rate,Per Month It includes: - Auto Pay for Tenants - Card Rent Payments - ACH Rent Payments - Listing Syndication - Tenant Screening - E-Signature - Data Export & Import - Maintenance Management - Accounting - Late Fees - Individual Tenant Portal - Individual ServicePro Portal Growth $29.17 Flat Rate,Per Month It includes: - Property Message Board - Management Fees - Lease Builder - Landlord Forms (State-specific) - Rent Balance Tracking - Lead-Tracking CRM Pro $50.00 Flat Rate,Per Month It includes: - QuickBooks Online Sync - Google Calendar Sync - Individual Owner Portal - Premium Leads - Property Manager Tools - Management Fees - Fees & Distribution Tools - Share Maintenance Requests - Maintenance Kanban Board - Application Customization & Tools - Listing Website & Logo - 1099 Tax Form Value for money 4.3 (398) 4.3 Based on 398 reviews ## Integrations TenantCloud connects with native and third-party tools focused on lead management, financial automation, and workflow coordination. These integrations support SMBs by reducing manual updates and improving visibility across leasing and accounting tasks. Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Rentler](https://www.capterra.com/p/157834/Rentler-Landlord/)[ Dwolla](https://www.capterra.com/p/148014/Dwolla/)[ Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)[ TazWorks](https://www.capterra.com/p/177822/TazWorks/) Shephalii Kapoor Senior Content Analyst Integrating TenantCloud with lead tracking, payment systems, and scheduling tools helps your finance lead and leasing coordinator reduce delays, automate follow-ups, and keep records aligned across platforms. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (395) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (395) 4.2 Based on 395 reviews ## User reviews Overall rating 4.3 Based on 451 reviews Filter by rating 5(260) 4(129) 3(35) 2(10) 1(17) Mentioned topic Sorted by most recent AE Alexis E. Owner Real Estate ### "Five out of five" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Pros Tenant cloud is very easy to navigate ——- you will not be disappointed at all! Cons None . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Max B. Boss Real Estate ### "TenantCloud used to be much better " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 23, 2026 Mid to low. It used to be much much better we've been with them for 5 years and every time they change it gets worse unfortunately Pros Used to be decent price but It just stopped being a very good service like it used to be unfortunately Cons No Leads....been terrible lately. We used to get good quality leads with phone numbers names descriptions and everything not anymore Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing TenantCloud Price was much better at the time...not sure now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. G“ Gerald "Bo" M. Account Manager Construction ### "Overall Feelings of Tenant Cloud" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 21, 2026 Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is easy and smooth Pros The integration for payments and maintenance requests as well as the documents available. Customer service and support has been great. Cons The fact that it used to has a landscape view on my I-pad and someone thought it would work better portrait or vertical only. I used to love it and now I hate it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tiffany K. Accounting Real Estate ### "Manage with ease" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 19, 2026 Great software to quickly access and manage rental properties. Easily organizes payments and expenses. Pros Manage rental property expenses with ease, using easy to fill in forms. Quickly access information regarding multiple properties in one place. Cons Initial financial language was difficult to decipher for a novice. Able to manage all aspects of your rentals, even more so then what we need to program for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Courtney R. Property Manager Real Estate ### "Pretty Good, No tax documents included in basic service-HUGE CON" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 January 18, 2026 Bumps in the road, overall pretty good. Definitely a huge learning curve. I feel like things are overcomplicated in some aspects. Pros I like that it has an option for small starter business that is relatively inexpensive. I like that the support is fairly quick and there's YouTube videos to watch as well for help. Cons I really am frustrated that I don't get tax forms included with my basic subscription. I feel like that should be a basic service. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing TenantCloud Cheapest for a small startup company initially, now I am shopping around Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Pedro B. CEO Business Supplies and Equipment ### "I have use and recommend TenantCloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 18, 2026 My overall experience has been good, also the customer service is great, they respond to all my requests ASAP. Pros It is easy to use, and the UI /UX makes it really simple. It also has all the features that you need as a landlord. Cons Nothing, i have not found anything that I did not like about TenantCloud. IF i had to say something, it would be to have better alerts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Charlee R. Real Estate Real Estate ### "TenantCloud Love" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2026 Like TenantCloud easy to use and provides needed tools to help manage properties. Helps track income with multiple properties. Pros Secure Website Access Easy property management Great Value for the price Clients like app and ability to communicate within app Cons 2 factor access entry multiple times Not too many bad things to say about app I prefer it over any app I used. Switched from [RentSpree](https://www.capterra.com/p/201231/RentSpree/) Did not like app, product didn't provide what I needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kristen L. Owner Real Estate ### "Good value for the money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 17, 2026 Overall the experience is good. The program has robust programming for applications and I like that I can keep my leases in an electronic format that is shared with tenants. Pros Good value for the money. I have several apartments and we use tenant cloud to manage all units. It is much cheaper than the next best option. Cons I wish it would be more customizable for each states laws and compliance thereof. For example, I’d like to be able to charge the tenant only $20 for the background/credit check but either I pay or the tenant pays, but NYS laws restrict me to charging only $20 and the cost for the report is $40 Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/) [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing TenantCloud Value for the money. This product has the most features at this price point Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW JaQuonda W. Property Management Real Estate ### "Efficiency " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 17, 2026 It’s been an incredible expertise far, I truly enjoy how simplistic the system is. Especially the maintenance section! Pros Smooth workflows, easy to operate. Customer service has been phenomenal. Very responsive and reliable! Cons I haven’t ran into anything I didn’t like as of yet, I look for the positive in everything and haven’t seen a negative thing to addresses Alternatives considered [RentSpree](https://www.capterra.com/p/201231/RentSpree/) Reasons for choosing TenantCloud Just started here first and so far like it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB Wayne B. Owner Hospitality ### "Good Tool for Landlords" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 16, 2026 Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value Pros A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal training Cons I sometimes find that. Can’t find the thing I need. It’s not as intuitive as some other tools, I’m often going round in circles Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133029/TenantCloud/reviews/) ## FAQs TenantCloud starts at $16.50 per month for the Starter plan and goes up to $55.00 per month for the Pro plan. The Business plan starts at $100.00 per month and offers custom pricing for larger portfolios. Yes. TenantCloud supports online rent payments via Stripe. Landlords can set up recurring or one-time payments, and choose whether tenants or landlords cover transaction fees. ACH transfers take 5–7 days; card payments take 2–3 days. Yes. TenantCloud offers tenant screening through TransUnion, including credit checks, background reports, and eviction history. Landlords can choose from three screening packages depending on their needs. Yes. Tenants can submit maintenance requests through the portal, which landlords can assign to service professionals. The system supports messaging, status tracking, and recurring task setup. Yes. TenantCloud offers separate mobile apps for landlords and tenants. These apps support rent payments, maintenance requests, messaging, and access to property documents. Yes. TenantCloud includes basic accounting features such as invoice automation, expense tracking, and financial reporting. It also integrates with QuickBooks Online for extended functionality. Yes. TenantCloud syndicates listings to platforms such as Apartments.com, Realtor.com, and Rentler. Landlords can also create a custom listing website and receive rental applications online. TenantCloud supports integrations with tools such as Stripe, QuickBooks Online, Google Calendar, Zapier, and Tenant Turner. These help automate payments, scheduling, and lead management. Yes. TenantCloud is designed for individual landlords and small property managers. Its Starter and Growth plans offer essential tools for rent collection, tenant screening, and maintenance coordination. Yes. TenantCloud integrates with Stripe Capital to offer business loans. Eligible users can apply directly through their account, with flexible repayment terms based on rental income. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from TenantCloud’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [7 Top-Rated Property Management Software](https://www.capterra.com/resources/top-rated-property-management-software/) Published June 23, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [How To Calculate the ROI of a New Software Purchase](https://www.capterra.com/resources/software-roi-calculator/) Published August 21, 2025 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Popular comparisons [DoorLoop vs TenantCloud](https://www.capterra.com/compare/133029-211768/TenantCloud-vs-DoorLoop)[Buildium vs TenantCloud](https://www.capterra.com/compare/47428-133029/Buildium-Property-Management-Software-vs-TenantCloud)[ResMan vs TenantCloud](https://www.capterra.com/compare/133029-135182/TenantCloud-vs-ResMan)[Entrata vs TenantCloud](https://www.capterra.com/compare/20372-133029/Entrata-vs-TenantCloud)[Rent Manager vs TenantCloud](https://www.capterra.com/compare/2732-133029/Rent-Manager-vs-TenantCloud)[Innago vs TenantCloud](https://www.capterra.com/compare/133029-166893/TenantCloud-vs-Innago)[Yardi Breeze vs TenantCloud](https://www.capterra.com/compare/133029-164741/TenantCloud-vs-Yardi-Breeze)[Guesty vs TenantCloud](https://www.capterra.com/compare/133029-159377/TenantCloud-vs-Guesty)[Condo Control vs TenantCloud](https://www.capterra.com/compare/133029-143800/TenantCloud-vs-Condo-Control)[AppFolio Property Manager vs TenantCloud](https://www.capterra.com/compare/92228-133029/AppFolio-Property-Manager-vs-TenantCloud) [Propertyware vs TenantCloud](https://www.capterra.com/compare/25491-133029/Propertyware-vs-TenantCloud)[Hemlane vs TenantCloud](https://www.capterra.com/compare/133029-147198/TenantCloud-vs-Hemlane)[Zillow Rental Manager vs TenantCloud](https://www.capterra.com/compare/133029-209701/TenantCloud-vs-Zillow-Rental-Manager)[PayHOA vs TenantCloud](https://www.capterra.com/compare/133029-146693/TenantCloud-vs-PayHOA)[RentRedi vs TenantCloud](https://www.capterra.com/compare/133029-199707/TenantCloud-vs-RentRedi)[RealPage vs TenantCloud](https://www.capterra.com/compare/133029-183247/TenantCloud-vs-Real-Page)[Avail vs TenantCloud](https://www.capterra.com/compare/133029-181119/TenantCloud-vs-Avail)[Escapia vs TenantCloud](https://www.capterra.com/compare/133029-134081/TenantCloud-vs-Escapia)[Hotelogix vs TenantCloud](https://www.capterra.com/compare/76374-133029/Hotelogix-vs-TenantCloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)