# Page 10 | TenantCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is TenantCloud the right Property Management solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133029/TenantCloud/reviews

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TenantCloud

4.3 (451)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 15th, 2026

# Page 10 - Reviews of TenantCloud

## Showing most helpful reviews

Showing 226-250 of 451 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Anibel R.  
Developer  
Computer Software  
Used the software for: 1-2 years

### "Makes mama having properties a breeze"

September 26, 2023

5.0

Pros

I’ve done my due diligence in researching many other property management tools and this one is by far the best. It offers so many tools and at an affordable price.

Cons

I can’t say there is anything to dislike about this software. Perhaps the fact that I’m always discovering something new I can accomplish with it, but I wouldn’t call that a negative. More so, user laziness. I just haven’t gotten around to exploring all of the tools.

Review Source

FB

Fronscier B.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Accurate "

September 26, 2023

5.0

Excellent

Pros

I appreciate being able to pull an accurate report at the end of the year and provide it to my tax accountant without having the month to month manual reporting that I used to do

Cons

I have no cons. This is an excellent program and I’m grateful to have it.

Review Source

SW

Scott W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great!"

September 7, 2021

5.0

After trying a couple other tenant management software, I was excited to have found TenantCloud. It is easy to learn, has a great look, portal for both tenant and myself, and all at a reasonable cost. I have been using this for less than 6 months, but already recommended to many friends who also manage rental properties. I highly recommend this software!

Pros

Tenant has their own portal which even includes a maintenance request, it keeps track of all my accounting, online payments are easy to make and easy to receive, the lease flow and background/credit checks are easy to use, the over all look is pleasant and easy to work with, yet the reporting section is robust and gives you many options.

Cons

I have not come across anything I do not like about this software.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Buildium was too complicated and expensive compared to TenantCloud.

Review Source

JD

Jeremy D.  
Instructional Designer and Landlord  
Consumer Goods  
Used the software for: 6-12 months

### "Comprehensive for our needs "

November 23, 2021

5.0

It’s my first and only property management tool. I was sold on the price and features. It meets all of my needs. My tenants also seem to have no issues with it. That’s good enough for me!

Pros

I do systems training, and TenantCloud is a pretty intuitive and well built property management dashboard. For the price point, it’s very affordable and will continue to use it for all of my property management needs. I currently live about 2,500 miles from my property, and this makes it much easier.

Cons

There are just a few features that a difficult to use. Some of the features that we can access from settings are a bit different from the main dashboard navigation. I’d say it could be a bit more intuitive by putting the same links in settings in the main dashboard area.

Review Source

AR

Ana R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "TenantCloud"

July 17, 2023

5.0

Overall, I would recommend TenantCloud for small to mid size landlords

Pros

Very user friendly and intuitive for both tenants and landlords

Cons

The price to have it connected to Quickbooks is higher especially with few units

Reason for choosing TenantCloud

I did a lot of research and TennatCloud had the best reviews

Review Source

VG

Vishal G.  
Investor  
Real Estate  
Used the software for: 2+ years

### "Best management software for real estate holdings. "

July 17, 2023

5.0

10/10. I would buy equity in the company if I could.

Pros

The lease expiration or maintenance reminders and maintenance logs.

Cons

Need to allow for pdf uploads and not just jpegs. Also need to allow for unlimited document uploads in certain sections.

Review Source

KE

Kevin E.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Very happy with TenantCloud "

July 17, 2023

5.0

Day to day is great

Pros

Rent invoicing, online payment, deposit tracking, maintance requests, reports

Cons

Applicants always have issues with applications such as the phone number fields (main problem is required field but will error saying invalid).

Review Source

SG

Sergei G.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Starting with landlord duties"

November 30, 2021

4.0

Systemic approach to manage rental properties from listing to manage tenant created good foundation and freed my time.

Pros

Starting as landlord duties need good process and TenantCloud let me setup all things in single system from list property, to screen applicants and sign lease. Ability to create custom lease and have it digitally signed, setup payment reminders. Manage maintenance requests and communicate with tenant.

Cons

Learning curve can be a little easy and integration with listings website can be more straightforward. I was missed to publish list on Zillow, but when i realized i had enough traffic from apartments.com to fill my property. Extra monthly fee (e.g. for pets) come as separate payment which confusing tenant. Performance of the app can be faster.

Alternatives considered

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing TenantCloud

Good functionality, price

Review Source

LC

Lydia C.  
Asset Manager  
Real Estate  
Used the software for: 6-12 months

### "Could be Better"

September 26, 2023

3.0

I would say it is okay. But not great.

Pros

All the properties in one portal. And tenant information is easily found.

Cons

Reports. The functionality is not user friendly. You can't search specific time lines and see the outstanding balance for that specific time. Only a total unpaid balance.

Review Source

Response from TenantCloud

December 1, 2023

Thank you for sharing your feedback with us! We've already submitted it to our developers for consideration.

SZ

Spencer Z.  
Principal  
Real Estate  
Used the software for: Less than 6 months

### "Helpful for Rent Collection"

November 29, 2021

4.0

Overall, I have had a good experience, but I wish the communication option was easier for the tenants. I wanted all the tenants to correspond with us on TenantCloud, but they opt for texting and emailing since those are still easier. Also, one of my tenants said he found it hard to make a maintenance request and ended up just texting me, so a better interface for tenants would be better.

Pros

We were attracted to Tenant Cloud because it offered a way for tenants to pay rent via ACH, so our tenants would not have to pay fees and could easily pay online. TenantCloud also sends automatic reminders to tenants to pay their rent, and so far we have had no late rent payments!

Cons

Have had a few issues that were mostly fixed after reaching out to customer support. I don't like that it takes a long time for a payment to hit my bank account, as the ACH payments are sent first to my TenantCloud balance and then transferred to my bank account. Depending on when rent is due (since transfers are only made on business days), it could take up to more than 10 days for the payment to hit my bank account. I also wish it was easier to sync with QuickBooks.

Alternatives considered

[TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Avail](https://www.capterra.com/p/181119/Avail/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing TenantCloud

The price was way more competitive than Buildium and had better features and interface than Avail.

Review Source

KM

Kathy M.  
Broker, CRPM  
Real Estate  
Used the software for: Less than 6 months

### "Tenant Cloud MRRI Review"

September 16, 2021

4.0

It's been a rough start, however we started on the fly, so didn't really take the time to train before we needed the program. That's on us of course.

Pros

Setting up properties and tenants wasn't complicated.

Cons

Setting up the payment features, like SWIPE. It is not easy to do. Potential tenants are having issues applying online.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing TenantCloud

It seemed like a much easier program to use and learn. I wanted something straightforward and simple.

Review Source

MS

Madeline S.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Tenant Cloud "

July 17, 2023

5.0

Pros

Easy to use and understand. Tenants love the ability to pay online and ease of submitting maintenance requests.

Cons

Offered in other languages. Setup/connection for some tenants is difficult.

Review Source

CN

Christopher N.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Good robust software"

July 17, 2023

4.0

Pros

It is an all in one system including document uploading, maintenance requests, payments while giving access to tenants to many of the tools.

Cons

It is sometimes too complicated to use, and definitely not straight forward. Support is good but it does take a couple of hrs as they don’t have a chat option.

Review Source

EJ

Elizabeth J.  
Owner  
Real Estate  
Used the software for: 2+ years

### "TenantCloud "

July 18, 2023

5.0

Overall I am happy

Pros

The ease of use and capability potential

Cons

How difficult it can be when putting addresses outside the us and setting up the online payment option and verification process for me outside the us

Reason for choosing TenantCloud

Had a free trial and was easier to see the set up before deciding if I wanted to purchase and also had different purchase options if I decide to go that route

Review Source

KD

Kim D.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Tenant Cloud is a great tool "

September 26, 2023

5.0

Great tool, especiially for anyone managing multiple client's properties, or one owner with a portfolio of investments.

Pros

Great financal reports, can see inflow or rents, and a repository for receipts, allows alutomatic owner distributions and alerts.

Cons

Figuring out the owner distribution terminology and timing initially was confusing.

Review Source

AA

Ankit A.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great Property Management Tool"

July 17, 2023

5.0

Pros

Absolute to grow with me as my portfolio grows.

Cons

CapTable management and some minor investor features don’t exist.

Review Source

DH

David H.  
Landlord  
Real Estate  
Used the software for: 2+ years

### "Clunky software with unhelpful support"

May 8, 2020

2.0

I've used this platform for 2.5 years, but would not recommend it for others. The platform is clunky and not very intuitive. Tracking expenses and crediting tenants is difficult and changes with each update. Whenever you contact support they don't answer your question but just link you to an article on the general topic. Additionally I attempted to cancel my premium account prior to the beginning of the next month. They billed me early (as they normally do) but would refuse a refund even though I cancelled the service prior to the beginning of the month and my account was showing as a basic free account. Emails to customer service went unanswered. Filed a dispute with my credit card which was ruled in my favor. Due to their clunky platform and shady business practices I would recommend other tenant management software.

Pros

Automated bank draft support combined with auto property listing on all the major real estate sites.

Cons

The software is not intuitive and very clunky. Simple task such as crediting tenants is difficult and changes with each update. Also customer support is horrific.

Review Source

Response from TenantCloud

May 13, 2020

David, we are sorry to hear about your negative experience. We appreciate that you have been our customer and we are sad that you are leaving. Still, we want to say thank you that you have found time to leave a feedback and we are really hoping you will find a system that works best for you. Sincerely, TenantCloud Team

GH

Golden H.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great Value for the Functionality"

September 25, 2021

4.0

Pros

The most important features are the transparency between the Landlord and the Tenants. Tenants are able to post and see all of the transactions so there is no confusion about the rent or other fees.

Cons

It can be difficult to use and figure out sometimes. Users are sometimes confused about how to use the application.

Reason for choosing TenantCloud

TenantCloud had more features and had better value.

Review Source

JB

Joshua B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "TenantCloud User"

October 3, 2023

5.0

Pros

Being able to keep track of received payments and expenses.

Cons

Sometimes it can be tough going through the organization of the accounting features.

Review Source

GR

Greg R.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Can't Be Beat!"

May 1, 2021

5.0

Excellent.

Pros

Price and Features, responsive support, no glitches, works as advertised.

Cons

Couple of tenants say they struggled with the payment app a bit.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing TenantCloud

More value for the money.

Switched from

[PropertyZar](https://www.capterra.com/p/175431/PropertyZar/)

Less Money, more features, good support.

Review Source

PR

Pamela R.  
Property Manager  
Paper & Forest Products  
Used the software for: 6-12 months

### "Lease Viewing"

September 26, 2023

1.0

Would not recommend - not easy to navigate

Pros

Viewing Leases, Tenant Contact Info and nothing else

Cons

Downloading files to view took too longIf no rent coming in from property it confused accounting if bills for that property needed paid

Review Source

Response from TenantCloud

December 1, 2023

We are sad to hear about your experience with TenantCloud. Please email us at support@tenantcloud.com and our Support Team will be happy to help you with issues you have faced.

JPS

John Paul S.  
Account Executive  
Restaurants  
Used the software for: Less than 6 months

### "So user friendly!"

September 26, 2023

5.0

Pros

The customer service! I love the ease of use and the convenience.

Cons

None. I love everything about the site and am happy

Review Source

PB

Patrick B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Easy to Use"

September 26, 2023

5.0

Pros

Works great for everything that I need to receive rent

Cons

None noted at this time as this is a great platform

Review Source

ST

Surya T.  
Managing director  
Real Estate  
Used the software for: Less than 6 months

### "Ultimate UI and help for property management "

September 26, 2023

5.0

Ultimate product

Pros

It’s very easy to use and ultimate user experience

Cons

Love the various features and necessary features

Review Source

CS

Chrstopher S.  
Owner / Landlord  
Commercial Real Estate  
Used the software for: 6-12 months

### "Stressful... constantly opening support tickets with problems, no fast phone support"

September 12, 2018

3.0

The software has been overly stressful and take more of my time to use then I ever thought it would.

Pros

Lots of functionality, nice user interface, great mobile app, decent online support help (when applicable)

Cons

I've been using the software for almost a year now, and If I had to start over again, I WOULDN'T choose this software. It has been a non-stop struggle to get my tenant's user accounts connected to my landlord account, so they can access lease docs, pay invoices, etc. I have about 12 tenants using the software. At least half of them have had problems setting up a new user account and getting it connected to my landlord account. I'm constantly submitting support tickets and there is always a new reason why their account won't connect, and frankly the reason don't logically add up and in most cases simply aren't accurate. I've also had other issues like late invoices for monthly rent not generating late charges timely.

Review Source

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