# Page 3 | TenantCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is TenantCloud the right Real Estate Property Management solution for you? Explore 451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133029/TenantCloud/reviews --- TenantCloud 4.3 (451) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of TenantCloud ## Showing most helpful reviews Showing 51-75 of 451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ED Eva D. Property Manager Real Estate Used the software for: 6-12 months ### "Love Tenant Cloud" September 19, 2025 5.0 Pros great security and value for money. very useful for my multi families and dealing with tenants. would recommend to anyone Cons the set up process was a bit hectic. it took a bit to learn how to navigate the app and website. although now it is a breeze Review Source AF Alex F. Landlord Real Estate Used the software for: 1-2 years ### "Has been a tremendous help in automation" January 15, 2026 5.0 Very happy with this software it was also the first that I’ve used. Not looking to migrate elsewhere as I’ve become quite comfortable with navigation. Pros Some of features have been super convenient for tracking specific properties numbers. ACH payments have also been fantastic and has automated things for me a ton. Cons Sometimes editing box values don’t set back to zero. Other than that I think the software is thought out pretty well. Review Source JW JaQuonda W. Property Management Real Estate Used the software for: 6-12 months ### "Efficiency " January 17, 2026 5.0 It’s been an incredible expertise far, I truly enjoy how simplistic the system is. Especially the maintenance section! Pros Smooth workflows, easy to operate. Customer service has been phenomenal. Very responsive and reliable! Cons I haven’t ran into anything I didn’t like as of yet, I look for the positive in everything and haven’t seen a negative thing to addresses Alternatives considered [RentSpree](https://www.capterra.com/p/201231/RentSpree/) Reason for choosing TenantCloud Just started here first and so far like it Review Source SD Stevie D. Property Manager Real Estate Used the software for: 6-12 months ### "Good value for the money" September 18, 2025 4.0 Pros Easy access to customer support during the work week/hours that will walk you through the website from your point of view Cons Doesn't allow owners to view the same thing I see as a property manager, I've had multiple complaints Review Source RT Richie T. Realtor Real Estate Used the software for: 1-2 years ### "Happy Customer!" September 23, 2025 5.0 Very Positive. I've had some issues but they got resolved quickly. I love the tracking but probably need to learn more about all the tools. Pros Ease of use and customer support. Clients also seem to like how streamlined the system is and lets them track expenses. Cons Accounting in general isn't something I like and learning the process hasn't been the easiest but overall I have very little complaints. Review Source LF Lindsay F. Owner Real Estate Used the software for: Less than 6 months ### "So glad I found Tenant Cloud!" September 19, 2025 5.0 I have had no issues yet. Loading my properties, assigning my admin, tenant screening, it's all great! Pros Tenant Cloud is extremely user friendly, secure, and a great value for the money. Customer support is great and it accounting effortlessly tracks all expenses, incoming transactions, and costs making them easy to understand. The website is accessed so easily and the app makes it even easier! Cons So far, there isn't a con. I do wish there were training modules to watch at pace. The program works great. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) They were a horrible company. Accounting was consistently wrong, the system went down a lot, I had trouble with the tenant portal and the cost was incredibly high and not what they sold me. Review Source AE Alexis E. Owner Real Estate Used the software for: Less than 6 months ### "Five out of five" January 23, 2026 5.0 Pros Tenant cloud is very easy to navigate ——- you will not be disappointed at all! Cons None . Review Source LG Linda G. Property Manager Real Estate Used the software for: Less than 6 months ### "Great property management software" September 22, 2025 5.0 The overall experience has been positive, friendly staff and support so far. They were very good about uploading all my tenant information. Pros Great program to organize your properties. Easy to learn and they have a great onboarding program. They have a great program to get you up and running Cons I wish it had a way to add my leases to the lease section, I just add them as an attachement now. It's a workaround right now. Review Source TK Tiffany K. Accounting Real Estate Used the software for: 6-12 months ### "Manage with ease" January 19, 2026 4.0 Great software to quickly access and manage rental properties. Easily organizes payments and expenses. Pros Manage rental property expenses with ease, using easy to fill in forms. Quickly access information regarding multiple properties in one place. Cons Initial financial language was difficult to decipher for a novice. Able to manage all aspects of your rentals, even more so then what we need to program for. Review Source JM James M. Managing Partner Real Estate Used the software for: 1-2 years ### "Wonderful Experience" September 18, 2025 5.0 It has been a great experience and one we will continue using. We have used other systems in the past and found them lacking. But, has been great. Pros Customer support is beyond expectations! They are always very responsive and helpful! They always exceed my expectations. Cons Nothing comes to top of my mind. Anything I was to mention is so minor it wouldn't be worth mentioning. Review Source RH Rickie H. Owner Real Estate Used the software for: 2+ years ### "TenantCloud a must have." October 16, 2024 4.0 Overall I am extremely happy with . The value you get based on the price makes this system a must have. Pros I love having access to all my tenants information as well as each of the properties. Cons If you manage more than one companies properties through your account then payments and questions from all companies go to users that shouldn't see the information. Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) Reason for choosing TenantCloud I like the features as well as the price. Review Source BS Ben S. Owner Real Estate Used the software for: 2+ years ### "Great product and with some minor tweaks it can be amazing" October 16, 2024 5.0 Overall, their support has been pretty good. Over the last three years, I've submitted well over 30 ideas to make my life easier that they could implement into the product, and I don't think any of them have been implemented. Pros Templates to create leases and notices. And the ability to schedule rent increases. Cons The transaction tracking. If I want to see the last time a person made a payment it's almost impossible to do sometimes. If I get a check from assistance that applies to multiple months trying to record that and track it within is nearly impossible I have to do that outside of tenantcloud for tracking purposes. Tenantcloud won't create a report to help me build the year-end CRP reports for the tenants even after requesting for multiple years... it's an easy report to build... I would also love the ability to automatically do rent increases on a schedule with a notice sent out prior. I would also like the program to figure out pro-rated rent automatically when starting a new tenant not on the 1st of the month. Apple iPhone/MAC users can't use safari to fill out the application or manage their account so I always have to teach them to use chrome or download the tenantcloud application on there phone. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing TenantCloud Because of the templates for notices and leases Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) $1 charge to the tenants to pay rent was a big one Review Source PS Perry S. Property Manager Real Estate Used the software for: 1-2 years ### "Great support and appropriately-sized features" October 16, 2024 5.0 I've had a positive experience with . It's a user-friendly interface for my tenants, allowing them to access both via a web browser or a mobile app, and they offer an excellent level of support for all customers. Pros offers a great entry-level property management software for my small real estate portfolio. I appreciate that I can pay an affordable price for the features I need now with the option to add on to the software as I grow. I love that their customer support gets back to me and my tenants within 24 hours. Cons There isn't much that I don't like about . The only issue I've run into is that the number of equipment records allowed at the lower subscription levels is too low for the number of properties allowed at those same levels. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/) Reason for choosing TenantCloud offered additional features and additional options for growth. Switched from [Tellus](https://www.capterra.com/p/182525/Tellus/) My prior property management app, Tellus, had a variety of payment processing issues, including failure to remit payments on time, failure to catch payment errors, and double withdrawals without permission. These were highly concerning - both a financial and legal risk for my business. Tellus' customer support was also slow and unhelpful. offers much better payments functionality and performs their duties as expected. TenantCloud's customer support is great for both my tenants and me. Review Source CD Christine D. Property Manager Real Estate Used the software for: Less than 6 months ### "Still giving this a chance" September 19, 2025 3.0 It started out rocky but getting better. Usually customer service is helpful. I'm glad there is a phone number I can call with a short wait time to reach someone. I've had one issue where they were wrong but insisted they were corrected. It ended up being that my tenant cloud account wasn't operating correctly but it was fixed. Pros I chose tenant cloud originally because the homeowner also wanted something that would give them access to their property. Tenant Cloud offers an owner portal so that's why I chose Tenant Cloud. Cons website and app could be more user friendly with better explanations on distributions and contributions. maybe a better tutorial and help Search. Review Source WB Wayne B. Owner Hospitality Used the software for: Less than 6 months ### "Good Tool for Landlords" January 16, 2026 4.0 Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value Pros A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal training Cons I sometimes find that. Can’t find the thing I need. It’s not as intuitive as some other tools, I’m often going round in circles Review Source MW Michael W. Owner Real Estate Used the software for: 2+ years ### "TenantCloud" October 3, 2024 1.0 Not so great. Many issues would arise and it would take weeks or months to get a response. Pros The original pricing structure and online convenience. Cons Policy changes while actively in use forcing adoption of new platform. Review Source Response from TenantCloud October 15, 2024 Hi Michael, Thank you for your candid feedback. We truly appreciate your support. For many years (roughly 6-7), we did not increase our pricing or change our plans while continuing to introduce exciting new features, many based on user feedback. However, as we grew and aimed to improve service quality, it became necessary to adjust our plans to better meet user needs. I understand that changes in pricing can be frustrating. Your experience matters to us. If you ever have questions about any of the new features we release every quarter, please reach out. We're here to help you get the most out of our enhanced platform as we continue to build and maintain state-of-the-art property management software. Warm regards, The TenantCloud Team VR Verified Reviewer Board Member Real Estate Used the software for: 6-12 months ### "My TenantCloud Review : Landlord's perspective " January 28, 2025 5.0 Pros is user-friendly, easy to set up, and most importantly cost-effective especially for new landlords Cons support was a little slow, but eventually got around to solving tech issues Review Source PR Philly R. Property Manager Real Estate Used the software for: 2+ years ### "Best value for small landlords - all in one. " October 24, 2024 5.0 Pros All in one platform - payment, messaging, maintenance requests, posting listing. Incredible value for a small landlord. Really useful for recording all messages with tenants. Like also the maintenance feature for assigning service pros Cons Not able to message all tenants on one chain -- I think it is behind a paywall for larger landlords Review Source NL Nicolas L. CEO FOUNDER Real Estate Used the software for: 1-2 years ### "Great software for property managers" October 16, 2024 5.0 has been a game changer for managing my rental properties. As a property owner, I've always struggled with the administrative side of things, but this software has simplified everything. The software also offers great tenant screening tools, helping me find reliable renters more efficiently. I appreciate the cloud-based aspect, as it allows me to access my property data from anywhere. Overall, TenantCloud offers a comprehensive solution that takes the stress out of property management for owners and tenants alike. I highly recommend it to anyone looking to streamline their rental processes! Pros The interface is user-friendly, making it easy to track rental payments, manage maintenance requests, and communicate with tenants all in one place. The customer support team has been responsive and helpful with any questions I've had, which is a huge plus. Cons I think Tenant Cloud can make progress on the online payment feature, which allows tenants to pay their rent digitally. Review Source LI Louis I. Owner Real Estate Used the software for: 6-12 months ### "President of LJI Managemnt corp" October 17, 2024 5.0 once I got use to the program with the help of customer service it was a great experience, everything worked well including the tenant apps and transfer of money from bank account to bank account Pros Tenant Cloud is easy to use, has great and knowledgeable customer support, they are always reachable. there is plenty of web-based support as well. Cons There is nothing that I dislike about this service Review Source SW Stacey W. Realtor Property Manager Real Estate Used the software for: 6-12 months ### "Disappointed but in too deep!" October 16, 2024 2.0 I feel like I have to call every time I have to do anything, the system is so difficult and nothing flows smoothly. Pros Everything in one place from advertising to record keeping to payments Cons The most difficult system I’ve ever used for anything…none of the steps make sense and everything seems impossible and the only answer are NO, the system doesn’t do that. Review Source AN Asma N. Property manager Real Estate Used the software for: 1-2 years ### "Useful software for rental management " October 16, 2024 4.0 Good for managing my rental, Linking accounts directly, able to rent individual rooms, tracking expenses, repair requests Pros Linking accounts directly, able to rent individual rooms, tracking expenses, repair requests Cons Would prefer to have list of companies as payees preset for common expenses. Review Source LC Lisa C. Owner Real Estate Used the software for: 2+ years ### "TenantCloud is a solid choice " August 28, 2024 4.0 I have had excellent experience with the software and the staff at . I think they are very innovative and taking the responsibility seriously to offer the best product in the market for me. Pros Software was very easy to set up. Customer Service is very responsive and I like the ability to talk to someone live when needed vs all electronic communications. My tenants also have been able to correspond directly with on payment issues. Cons I don't currently have the ability to do bank reconcilations via , so I still need to use a bookkeeping software package to track financial information. TenantCloud is actively working on the rollout of the bank reconcilation process which will make the package a fully integrated product for my needs. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing TenantCloud was the best fit for my price range and my needs. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The transaction fees became too expensive with this service and it wasn't customized to tenant management. Very labor intensive from my side to upload payment information. Review Source DA Daysi A. Owner Real Estate Used the software for: 2+ years ### "Highly recommend for any landlord " October 16, 2024 5.0 Very satisfied the company is always evolving and bringing new services Pros The ability for our tenants to pay and communicate with us Cons Nothing that I can’t think of they provide a lot of updates Review Source NH Nathan H. Property Investor Real Estate Used the software for: 2+ years ### "Great Service " August 28, 2024 4.0 Overall, I have been using tenant cloud for a couple of years now and like the ability to communicate through it with my tenants and manage my finances. Pros The ease and efficiency of using the system as a whole. It is very user friendly. Cons I don't like how long it takes for ACH transfers to process. I have used other service that transfers in 2 days instead of 6. My rating would be a 5-Star if this could get adjusted. Alternatives considered [PropStream](https://www.capterra.com/p/207196/PropStream/) Reason for choosing TenantCloud I choose Tenant Cloud based on a recommendation from another property investor Switched from [Stessa](https://www.capterra.com/p/181042/Stessa/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) I switched from these other two systems for usability and features Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.