# TenantCloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TenantCloud Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/133029/TenantCloud

---

# 

 TenantCloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TenantCloud

## What is TenantCloud?

TenantCloud is a cloud-based property management solution that streamlines rental operations through a centralized platform. The system offers online rent collection capabilities through credit cards, debit cards, and ACH transfers, along with automated payment reminders to reduce late payments. Its tenant screening functionality integrates with TransUnion to provide background and credit checks for potential renters. The software includes tools for online rental applications, electronic lease signing, and listing syndication across multiple rental platforms. Financial management features include accounting tools, reporting, and QuickBooks integration. TenantCloud provides maintenance request tracking and communication tools between property managers and tenants. The platform is accessible through dedicated mobile applications for both landlords and tenants, allowing users to manage properties and handle transactions remotely.

## What is TenantCloud used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)

Recognitions

Shortlist

Overall rating

Based on 451 user reviews

Reviews sentiment

Positive

86%

Neutral

8%

Negative

6%

Pros & cons

Scalable for expanding portfolios

Integrated maintenance management tools

Frequent technical and usability problems

Complicated and slow payment procedures

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Property Management / 2026
-   Real Estate Property Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TenantCloud alternatives

Highest Rated

[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (2,224)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133029/TenantCloud/alternatives/)

## FAQs about TenantCloud

Overview

### What problems does TenantCloud solve?

TenantCloud solves scattered rental operations by centralizing rent collection, lease tracking, maintenance requests, tenant screening, listings, and accounting in one cloud platform. It reduces manual payment follow-up, spreadsheet bookkeeping, and email-heavy tenant communication. Private landlords, small property managers, and real estate investors benefit most, especially when managing multiple units or portfolios.

Answer based on 226 reviews

Overview

### Which roles and teams benefit most from TenantCloud?

TenantCloud is most used by landlords, property managers, and real estate owners who need to handle listings, tenant communication, rent collection, maintenance, and lease tracking in one place. Brokers, Realtors, and investors use it to oversee portfolios, while executives and office managers monitor operations, finances, and occupancy across properties.

Answer based on 443 reviews

Overview

### What company size and industries is TenantCloud built for?

TenantCloud is used by landlords, property managers, real estate brokers, property owners, tenants, and service professionals, with 94% of reviewers from small businesses and 78% from real estate. It also appears in commercial real estate at 3%, with limited adoption among enterprises at 4% and midsize businesses at 2%.

Answer based on 451 reviews

Features and Usability

### What are the key features of TenantCloud?

TenantCloud includes core property management features like online rent collection, payment processing, lease management, maintenance requests, and expense tracking. Differentiating features include tenant screening, rental listings syndication, electronic signatures, tenant and owner portals, and accounting reports with automated invoices, late fees, receipts, and owner distributions.

Answer based on 264 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TenantCloud starts at $15/month for Starter, with Growth at 29.17 and Pro at 50; Business pricing is custom, and a free trial is available. Reviewers often call the pricing reasonable, but some cite price increases, paid eSignatures, higher QuickBooks connection costs, and limited free-package storage.

Answer based on 67 reviews

Integrations

### Which third-party tools and platforms does TenantCloud integrate with?

TenantCloud integrates with QuickBooks Online, QuickBooks, Stripe, Google Drive, and Zillow Rental Manager, with reviewer-confirmed use centered on accounting, payments, document sharing, and listing syndication. Official integrations also include Dwolla, Google Calendar, Google Maps, Rentler, TazWorks, and Tenant Turner, giving it 10 third-party connections overall.

Answer based on 26 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TenantCloud?

TenantCloud offers in-person training, live online sessions, webinars, documentation, and videos. Many landlords and small teams learn the basics quickly, sometimes without formal training, while admins, new users, and anyone setting up accounting or advanced features often need more time, tutorials, and support to get fully comfortable.

Answer based on 39 reviews

Getting Started and Support

### What customer support options does TenantCloud offer, and how do users rate the experience?

TenantCloud offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, personable, and willing to walk through issues live, with helpful documentation and tutorials. Some reviewers report slower replies, unresolved tickets, and difficulty getting clear help for more complex or usability-related problems.

Answer based on 123 reviews

## Who uses TenantCloud?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 112 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 112 reviews

Real Estate

42%

Real Estate

42%

Administrative

27%

Entrepreneurs/ Owners

15%

Program & Project Management

2%

Others

15%

Top industries

Based on 112 reviews

Real Estate

95%

Construction

2%

Business Supplies and Equipment

1%

Hospitality

1%

Other

1%

## Pros and Cons

Scalable for expanding portfolios

88% positive reviews out of 32

Most users report business growth is supported by affordable pricing, intuitive features, and flexibility for increasing property portfolios.

Mark F

Owner, 1 employee.

"Great option for a smaller portfolio with the abilities to expand as needed."

Frequent technical and usability problems

63% negative reviews out of 49

Some reviewers report bugs and issues cause delays, confusing navigation, unresponsive support, and recurring verification frustrations.

Robert A

Mr, 2 - 10 employees.

"Sometimes tenantcloud support tells me why something isn't working as expected, dismissing the issue rather than acknowledging it's a problem or taking the opportunity to make it better."

Integrated maintenance management tools

92% positive reviews out of 25

Most reviewers describe maintenance requests as easy to track, organize, and access through tenant and admin portals.

Complicated and slow payment procedures

55% negative reviews out of 47

Some users comment payment processing is slow, difficult to track, and often involves confusing fees or inconvenient changes.

Jonathan S

Owner, 2 - 10 employees.

"TenantCloud implemented steep price increases last year, then changed payment processors and added/increased payment processing fees. "

Remote property management convenience

87% positive reviews out of 23

Most reviewers appreciate cloud-based platform for secure access, automation, and responsive support from any location.

Lee C

Managing Partner, 2 - 10 employees.

"Tenant Cloud provides all of these features effectively and cost effectively. "

Slow and cumbersome bank handling

77% negative reviews out of 31

Most reviewers indicate bank account management involves slow payment transfers, difficult setup, and inconvenient verification processes.

Luke P

Owner, 1 employee.

"I feel like the processing time is extremely slow, I'll get an email stating my deposit has processed and then it's another week or more before I actually see it hit my account, which I think is incredibly slow in this day and age."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Rent Tracking

4.6 (183)

94.54% of 183 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor rent payments, outstanding balances, and automate late fee notifications. Reviewers appreciate the intuitive tracking, automated reminders, and consolidated rent records, though some mention slow updates and limited reporting customization.

Accounting

4.1 (173)

83.82% of 173 reviewers that rated this feature as important or highly important

You can track income, expenses, and generate reports for taxes in one place. Some users say it’s user-friendly and helpful for small businesses, but others want better integration with QuickBooks, more customization, and improved property-specific reporting.

Online Payments

4.3 (154)

92.21% of 154 reviewers that rated this feature as important or highly important

It gives you the ability to collect rent online via ACH or credit card, reducing manual work. Some reviewers find setup and automation easy, but note slow fund transfers, transaction fees, and occasional payment failures that drive tenants to alternatives like Zelle or Venmo.

Tenant Portal

4.5 (150)

89.33% of 150 reviewers that rated this feature as important or highly important

TenantCloud offers tenants a portal to access documents, pay rent, and submit maintenance requests. Users think it’s convenient and user-friendly, but some report confusion with navigation, slow loading, and occasional technical issues, especially on mobile devices.

Lease Management

4.3 (107)

71.96% of 107 reviewers that rated this feature as important or highly important

This aspect helps you create, sign, and manage leases electronically, including reminders for renewals. Reviewers appreciate automated e-signatures and transparency, but some say the lease builder is clunky, templates are limited, and eSign only works with TenantCloud forms.

Billing & Invoicing

4.3 (81)

82.72% of 81 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

TenantCloud 101 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

You can track income, expenses, and generate reports for taxes in one place. Some users say it’s user-friendly and helpful for small businesses, but others want better integration with QuickBooks, more customization, and improved property-specific reporting.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Track, manage and store the applications of potential future members, customers or candidates

Researching and validating a person's criminal, educational, job or financial records

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Monitor and record expenses such as purchases or charges incurred

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Automatically collect recurring fees or dues from members

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Used by property managers

For realtors, real estate investors, property managers, and other real estate professionals.

Specialized for organizations who focus on residential projects

Centralized accounting record which tracks all financial transactions

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows the calculation of fees for late rent payments

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

This aspect helps you create, sign, and manage leases electronically, including reminders for renewals. Reviewers appreciate automated e-signatures and transparency, but some say the lease builder is clunky, templates are limited, and eSign only works with TenantCloud forms.

Monitor the process of lease agreements

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Contact members listed in the database through email, SMS, social, phone, etc.

Access software remotely via mobile devices

Access the system via a mobile application

Manage and handle various international currencies

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

It gives you the ability to collect rent online via ACH or credit card, reducing manual work. Some reviewers find setup and automation easy, but note slow fund transfers, transaction fees, and occasional payment failures that drive tenants to alternatives like Zelle or Venmo.

Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Reminders sent for balance/payment due

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Active reporting of data and metrics

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

With this capability, you can easily monitor rent payments, outstanding balances, and automate late fee notifications. Reviewers appreciate the intuitive tracking, automated reminders, and consolidated rent records, though some mention slow updates and limited reporting customization.

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential leases

For residential properties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Create, manage and track all task activities and progression

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Managing renters, rent payments, maintenance workflows & documents.

TenantCloud offers tenants a portal to access documents, pay rent, and submit maintenance requests. Users think it’s convenient and user-friendly, but some report confusion with navigation, slow loading, and occasional technical issues, especially on mobile devices.

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more

Keep track of vacant properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

SaaS, web-based, online deployment

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.1 (437)

4.1

Based on 437 reviews

## Pricing

Value for money

4.3 (398)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133029/TenantCloud/pricing/)

Starter

$15.00

Flat Rate,Per Month

It includes:

-   Auto Pay for Tenants
-   Card Rent Payments
-   ACH Rent Payments
-   Listing Syndication
-   Tenant Screening
-   E-Signature
-   Data Export & Import
-   Maintenance Management
-   Accounting
-   Late Fees
-   Individual Tenant Portal
-   Individual ServicePro Portal

Growth

$29.17

Flat Rate,Per Month

It includes:

-   Property Message Board
-   Management Fees
-   Lease Builder
-   Landlord Forms (State-specific)
-   Rent Balance Tracking
-   Lead-Tracking CRM

Pro

$50.00

Flat Rate,Per Month

It includes:

-   QuickBooks Online Sync
-   Google Calendar Sync
-   Individual Owner Portal
-   Premium Leads
-   Property Manager Tools
-   Management Fees
-   Fees & Distribution Tools
-   Share Maintenance Requests
-   Maintenance Kanban Board
-   Application Customization & Tools
-   Listing Website & Logo
-   1099 Tax Form

Value for money

4.3 (398)

4.3

Based on 398 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Rentler](https://www.capterra.com/p/157834/Rentler-Landlord/)[

Dwolla](https://www.capterra.com/p/148014/Dwolla/)[

Tenant Turner](https://www.capterra.com/p/182607/Tenant-Turner/)[

TazWorks](https://www.capterra.com/p/177822/TazWorks/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (395)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (395)

4.2

Based on 395 reviews

## User reviews

Overall rating

4.3

Based on 451 reviews

Filter by rating

5(260)

4(129)

3(35)

2(10)

1(17)

Mentioned topic

Sorted by most recent

AE

Alexis E.

Owner

Real Estate

### "Five out of five"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2026

Pros

Tenant cloud is very easy to navigate ——- you will not be disappointed at all!

Cons

None .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Max B.

Boss

Real Estate

### "TenantCloud used to be much better "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

January 23, 2026

Mid to low. It used to be much much better we've been with them for 5 years and every time they change it gets worse unfortunately

Pros

Used to be decent price but It just stopped being a very good service like it used to be unfortunately

Cons

No Leads....been terrible lately. We used to get good quality leads with phone numbers names descriptions and everything not anymore

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing TenantCloud

Price was much better at the time...not sure now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

G“

Gerald "Bo" M.

Account Manager

Construction

### "Overall Feelings of Tenant Cloud"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 21, 2026

Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is easy and smooth

Pros

The integration for payments and maintenance requests as well as the documents available. Customer service and support has been great.

Cons

The fact that it used to has a landscape view on my I-pad and someone thought it would work better portrait or vertical only. I used to love it and now I hate it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tiffany K.

Accounting

Real Estate

### "Manage with ease"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 19, 2026

Great software to quickly access and manage rental properties. Easily organizes payments and expenses.

Pros

Manage rental property expenses with ease, using easy to fill in forms. Quickly access information regarding multiple properties in one place.

Cons

Initial financial language was difficult to decipher for a novice. Able to manage all aspects of your rentals, even more so then what we need to program for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Courtney R.

Property Manager

Real Estate

### "Pretty Good, No tax documents included in basic service-HUGE CON"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

January 18, 2026

Bumps in the road, overall pretty good. Definitely a huge learning curve. I feel like things are overcomplicated in some aspects.

Pros

I like that it has an option for small starter business that is relatively inexpensive. I like that the support is fairly quick and there's YouTube videos to watch as well for help.

Cons

I really am frustrated that I don't get tax forms included with my basic subscription. I feel like that should be a basic service.

Alternatives considered

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reasons for choosing TenantCloud

Cheapest for a small startup company initially, now I am shopping around

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Pedro B.

CEO

Business Supplies and Equipment

### "I have use and recommend TenantCloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 18, 2026

My overall experience has been good, also the customer service is great, they respond to all my requests ASAP.

Pros

It is easy to use, and the UI /UX makes it really simple. It also has all the features that you need as a landlord.

Cons

Nothing, i have not found anything that I did not like about TenantCloud. IF i had to say something, it would be to have better alerts

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Charlee R.

Real Estate

Real Estate

### "TenantCloud Love"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2026

Like TenantCloud easy to use and provides needed tools to help manage properties. Helps track income with multiple properties.

Pros

Secure Website Access Easy property management Great Value for the price Clients like app and ability to communicate within app

Cons

2 factor access entry multiple times Not too many bad things to say about app I prefer it over any app I used.

Switched from

[RentSpree](https://www.capterra.com/p/201231/RentSpree/)

Did not like app, product didn't provide what I needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kristen L.

Owner

Real Estate

### "Good value for the money"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 17, 2026

Overall the experience is good. The program has robust programming for applications and I like that I can keep my leases in an electronic format that is shared with tenants.

Pros

Good value for the money. I have several apartments and we use tenant cloud to manage all units. It is much cheaper than the next best option.

Cons

I wish it would be more customizable for each states laws and compliance thereof. For example, I’d like to be able to charge the tenant only $20 for the background/credit check but either I pay or the tenant pays, but NYS laws restrict me to charging only $20 and the cost for the report is $40

Alternatives considered

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing TenantCloud

Value for the money. This product has the most features at this price point

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

JaQuonda W.

Property Management

Real Estate

### "Efficiency "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

January 17, 2026

It’s been an incredible expertise far, I truly enjoy how simplistic the system is. Especially the maintenance section!

Pros

Smooth workflows, easy to operate. Customer service has been phenomenal. Very responsive and reliable!

Cons

I haven’t ran into anything I didn’t like as of yet, I look for the positive in everything and haven’t seen a negative thing to addresses

Alternatives considered

[RentSpree](https://www.capterra.com/p/201231/RentSpree/)

Reasons for choosing TenantCloud

Just started here first and so far like it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

Wayne B.

Owner

Hospitality

### "Good Tool for Landlords"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 16, 2026

Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value

Pros

A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal training

Cons

I sometimes find that. Can’t find the thing I need. It’s not as intuitive as some other tools, I’m often going round in circles

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133029/TenantCloud/reviews/)

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