--- title: "Cin7 Core Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cin7 Core Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/133038/Cin7-Core/" page_type: "product" language: "en" --- # Cin7 Core Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cin7 Core ## What is Cin7 Core? Cin7 connects your inventory, suppliers, sales channels, orders and warehouses in one automated inventory management software with integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs. Designed for SMBs, its real time data gives you a full picture of your products from procurement to order fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale. ## What is Cin7 Core used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Purchasing](https://www.capterra.com/purchasing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 738 user reviews Reviews sentiment Positive 87% Neutral 6% Negative 6% Pros & cons Intuitive and accessible interface Extensive customization options Recurring bugs and inconsistencies Frequent slowdowns and outages Starting price $349 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Inventory Management / 2026 - Manufacturing / 2026 - Manufacturing Execution / 2026 - Manufacturing Inventory Management / 2026 - MRP / 2026 - Order Management / 2026 - Purchasing / 2026 - Warehouse Management / 2026 - Enterprise Resource Planning / 2025 - Point of Sale / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cin7 Core?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cin7.com/&name=Cin7 Core) Rating Breakdown 4.3 +− Features4.2 Value for Money4.3 Ease of Use4.2 Customer Service4.4 Rating Breakdown 4.3 Features4.2 Value for Money4.3 Ease of Use4.2 Customer Service4.4 ## Cin7 Core Reviewers Verdict Updated August 2026 AI summary - Cin7 Core best suits small retail, wholesale, or consumer goods businesses needing centralized inventory, purchasing, and order fulfillment. - Users most consistently value its detailed inventory management, flexible features, and insightful reporting tools. - It helps teams gain tighter stock control, unify order processing, and improve visibility across multiple sales channels. - Buyers should weigh a few practical considerations: some users mention a steep learning curve, challenging data imports, interface quirks, and pricing increases. - Cin7 Core fits businesses prioritizing inventory accuracy and integration, but may be less ideal for those needing low-cost or highly intuitive solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cin7 Core 4.3 (738) VS. [4.2 (1,129)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (732) Ease Of Use 4.1 (1,124) Value For Money 4.3 (649) Value For Money 4.1 (886) Customer Service 4.4 (700) Customer Service 4.3 (1,054) ## Cin7 Core alternatives [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [4.2 (2,063)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135757/NetSuite/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,324)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135618/Odoo/) [Xero](https://www.capterra.com/p/120109/Xero/) [4.4 (3,320)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120109/Xero/) Highest Rated [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [4.5 (20,670)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Starting price $2210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [View all alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/) ## FAQs about Cin7 Core Overview ### What problems does Cin7 Core solve? Cin7 Core solves inaccurate stock counts, overselling, spreadsheet-driven order tracking, and disconnected sales, warehouse, manufacturing, and accounting workflows. It centralizes inventory, BOMs, purchasing, fulfillment, and multi-channel syncing across Shopify, Amazon, warehouses, and QuickBooks or Xero. Ecommerce operators, wholesalers, manufacturers, warehouse teams, and finance staff benefit most. Answer based on 507 reviews Overview ### Which roles and teams benefit most from Cin7 Core? Cin7 Core is most used by business owners, executives, and operations teams that need tighter control over inventory, purchasing, and order fulfillment. Finance and office managers benefit from its support for stock valuation, invoicing, and reporting, while supply chain leaders use it to coordinate suppliers, warehouses, and day-to-day inventory accuracy. Answer based on 676 reviews Overview ### What company size and industries is Cin7 Core built for? Cin7 Core is built mainly for small businesses managing inventory, suppliers, sales channels, orders, and warehouses, with 97% of reviewers from small companies. It serves retail most often at 19%, followed by wholesale at 9% and consumer goods at 7%, with limited midsize and enterprise use. Answer based on 738 reviews Features and Usability ### What are the key features of Cin7 Core? Cin7 Core includes core inventory management features like real-time inventory tracking, multi-location stock control, bill of materials, and purchase order management. Reviewers also highlight differentiators such as multi-channel order management, Shopify and Amazon integrations, QuickBooks Online sync, shipping label support, and customizable quotes and invoices. Answer based on 450 reviews Pricing ### How much does it cost and what fees or limitations are included? Cin7 Core starts at $349/month for the Standard plan, with Pro at 599 and Advanced at 999. A free trial is available. Standard includes 5 users and 2 integrations, while add-ons like Automations, POS, B2B portals, extra integrations, and additional users can raise costs; reviewers call pricing competitive, though some find add-ons pricey. Answer based on 99 reviews Integrations ### Which third-party tools and platforms does Cin7 Core integrate with? Cin7 Core integrates with Xero, Shopify, WooCommerce, ShipStation, QuickBooks Online, and HubSpot CRM, with additional connections such as Wix and BigCommerce. It supports over 20 integrations across accounting, ecommerce, shipping, and CRM, with reviewer-confirmed usage centered on Xero, Shopify, WooCommerce, and ShipStation. Answer based on 303 reviews Getting Started and Support ### How easy is it to onboard and train a team on Cin7 Core? Cin7 Core offers live online sessions, webinars, videos, and documentation to help teams get started. Reviewers say basic users and new staff often learn daily tasks quickly, while admins and teams handling setup, integrations, reporting, or detailed inventory data usually need more time and hands-on support during onboarding. Answer based on 72 reviews Getting Started and Support ### What customer support options does Cin7 Core offer, and how do users rate the experience? Cin7 Core offers email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat. Users often describe support as fast, knowledgeable, and helpful during onboarding and issue resolution, but some report uneven response quality, delays on complex cases, and frustration when urgent problems or feature requests are not handled clearly. Answer based on 450 reviews Inventory management ### How well does Cin7 Core handle inventory management? Cin7 Core gives growing businesses strong inventory control across sales channels, warehouses, purchasing, and order workflows. Many small business teams like the centralized stock tracking, reporting, and ecommerce integrations, while some users note that setup, product imports, and learning the system can take meaningful time and effort. Answer based on 263 reviews ## Who uses Cin7 Core? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 88% positive reviews out of 162 Most reviewers find ease of use notable, highlighting straightforward navigation, helpful tutorials, and accessible support resources. Ryan W. VP of Operations and Strategy, 2 - 10 employees. "The long list of resource articles has helped guide me through implementations as well." Recurring bugs and inconsistencies 48% negative reviews out of 80 Some users report bugs and unresolved issues, with slow fixes and inconsistent platform behavior causing workflow disruptions. Christopher L. Marketing Manager, 11 - 50 employees. "In our case, it took five months to fix a problem that affected our shipping workflow, largely due to missed follow-ups, unclear communication, and a lack of accountability; not necessarily because the solution itself was complex." Extensive customization options 87% positive reviews out of 39 Most reviewers indicate customization allows tailoring templates, workflows, and features to fit diverse business requirements. Frequent slowdowns and outages 67% negative reviews out of 51 Some users say performance and speed are problematic, mentioning slow page loads, lag, and occasional service interruptions. Comprehensive onboarding assistance 92% positive reviews out of 39 Most reviewers describe onboarding as highly supportive, with knowledgeable staff guiding step-by-step implementation processes. Challenging data management processes 68% negative reviews out of 47 Some reviewers describe data import and export as difficult, citing CSV errors, limited bulk actions, and reporting challenges. ## Features AI summary Based on 7,578 Inventory Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Cin7 Core supports all three features that reviewers rate most highly: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor inventory movement in real time, and manage customer billing more efficiently, allowing teams to reduce errors and keep day-to-day operations running smoothly. Inventory Control 4.4 (135) 65.19% of 135 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 4.4 (64) 73.44% of 64 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 4.5 (153) 59.48% of 153 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.3 (92) 59.78% of 92 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 4.3 (49) 44.90% of 49 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Inventory Management 4.4 (178) 68.54% of 178 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Cin7 Core 161 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bill of Materials: Access to a library of manufacturing parts, models, and specs - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budgeting/Forecasting: Create budgets based on historical data and future projections - Capacity Planning: Determine and plan production capacity based on changing demands - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Pricing Rules: Create custom predefined rules for prices for products and services - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Delivery Management: Manage order deliveries until they are received by the customers - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Retail: For Retail Stores - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Historical Reporting: Information, data and reports that are being tracked over time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Kitting: Group and package individual but related items as one package set - Lot Tracking: Track product batches using identification labels or lots - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Picking & Routing: Pick and route items from inventory locations to their designated destinations - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Predictive Analytics: Predict future data based on historical data sets - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recall Management: Remove or recall products from the market - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Shopping Cart: Checkout of online store - SKU/UPC Codes: Internal and external product tracking codes - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (687) 4.2 Based on 687 reviews ## Pricing Value for money 4.3 (649) Free Trial [View pricing plan details](https://www.capterra.com/p/133038/Cin7-Core/pricing/) Standard $349.00 Flat Rate,Per Month It includes: - 2 Ecommerce and App Integrations - 5 Users - Advanced Multi-Location Inventory - Comprehensive Reporting - Core Operations Features - Multi-Channel Order Management - Warehouse Mobile Application Pro $599.00 Flat Rate,Per Month It includes: - 1 API Integration - 2 Ecommerce and App Integrations - 8 Users - Advanced Manufacturing Module - Advanced Multi-Location Inventory - All Core Operations Features - Capacity and Scheduling Tools - Comprehensive Reporting - Core Features - Multi-Channel Order Management - Returns Management (Beta) - Shopfloor/Operators Mobile App - Unlimited Locations and Registers - Unlimited POS Users - Warehouse Mobile Application - Workflow and Approval Automations Advanced $1,199 Flat Rate,Per Month It includes: - 1 API Integration - 2 Ecommerce and App Integrations - 8 Users - Advanced Manufacturing Module - Advanced Multi-Location Inventory - All Core Operations Features - Capacity and Scheduling Tools - Comprehensive Reporting - Multi-Channel Order Management - Shopfloor/Operators Mobile App - Warehouse Mobile Application - Workflow and Approval Automations Omni Custom Quote Available It includes: - 8 Users Included - Standard Manufacturing - API integration Value for money 4.3 (649) 4.3 Based on 649 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (700) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (700) 4.4 Based on 700 reviews ## User reviews Overall rating 4.3 Based on 738 reviews Filter by rating 5(417) 4(227) 3(47) 2(19) 1(28) Mentioned topic Sorted by most recent AW Anthony W. Operations manager Machinery ### "solutions architecture team was educational and helpful." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 9, 2026 An excellent product. The experience with the solutions architecture team was educational and helpful. The Architect \[sensitive content hidden\] was very clear and helpful Pros Easily able to create Bill of Materials to track customer orders progress. It's far easier to track multiples builds of material than the previous spreadsheet methods I was using Cons The high price increases. The price was very reasonable until 3 years ago, then it went very high almost overnight and without sufficient notice. Switched from [Google Slides](https://www.capterra.com/p/178686/Google-Slides/) Too manual and need a bill of materials. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ammon L. Director Construction ### "\[sensitive content hidden\] IS THE BEST!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Excellent in every regard. Cin7 Core is optimal for our business. Some minor hick-ups along the way, however \[sensitive content hidden\] saved the day! Pros \[sensitive content hidden\] helped me with some major backend issues. She was easy to understand, efficient and overwhelmingly helpful. This woman deserves a pay rise! Cons I wish it was easier to get cin7 phone call or zoom support like I did today speaking with \[sensitive content hidden\] . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marc S. DIRECTOR Wholesale ### "Cin 7 Core fantastic customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Very easy and took all the stress away, the help was the best customer service I have experienced in a very long time. Pros The help I received from \[sensitive content hidden\] was increddible she went over and above to help me, she understood all my issues and was able to help in a very calm and professional manner Cons None there is nothing which is why we continued to use Cin7 Core.. Switched from [Unleashed](https://www.capterra.com/p/126644/Unleashed/) As a business they wanted to switch bu I wanted to go back to Cin7 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Carmen S. Logistics and Operations Manager Apparel & Fashion ### "Shopify Product Snc with CIN7" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 28, 2026 Pros \[sensitive content hidden\] was a great help and solved the problem that has been pending for a while about product creation Cons Previous CS didn't help or the ticket raised didn't solved the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anthony U. Executive Assistant to CEO Wholesale ### "Excellent value and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2026 Pleased with the overall operation of the program. The system is easy to navigate and simple to understand for the most part. Pros I like the functionality of the application overall. It offers several great features in even its most basic package. But has the ability to be expanded to cover any aspect of conducting your business. Plus they have excellent customer service who are always there with an answer. Cons I have noticed that is runs a little slow towards the end of the business day. But it is only a bit of a lag nothing that makes it unuseable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sonu P. Systems Analyst Consumer Goods ### "Powerful inventory system with strong integrations" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 3, 2026 Overall, it’s a solid solution for businesses that need strong inventory control and multi-channel integration. Once set up properly, it becomes a reliable system that reduces manual work and improves accuracy. It may take some time to fully understand all features, but it’s worth it for growing businesses managing multiple sales channels. Pros The inventory and order management features are very robust. It handles multi-channel sales quite well, especially when integrated with platforms like Shopify and accounting tools. Automation is a big plus things like stock updates, order syncing, and invoicing save a lot of manual effort. Reporting is also detailed, which helps in tracking stock levels and business performance. Cons There is definitely a learning curve, especially during the initial setup. The interface can feel a bit cluttered at times, and some workflows are not very intuitive. Occasionally, there are small bugs or syncing delays, particularly when dealing with high order volumes. Customer support is helpful but response times can vary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ana M. Director of People and Finance Medical Devices ### "Strong Platform Backed by an Excellent Solutions Architect Team" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 31, 2026 We’ve been using Cin7 Core for our inventory and order management, and overall it has been a solid solution for our business over the last 6 months or so. One of the biggest strengths of Cin7 Core is its ability to centralize multiple functions—inventory tracking, order management, and integrations with accounting platforms—into one system. This has helped streamline our operations and improve visibility across our workflows. The reporting features are also helpful for gaining insights into stock levels and performance. The onboarding experience was positive, especially with support from the Solutions Architect team. They were knowledgeable, responsive, and instrumental in helping us understand how to best configure the system for our needs. Pros The Solutions Architect team—and \[sensitive content hidden\] in particular—were fantastic to work with. \[sensitive content hidden\] is highly knowledgeable and did an excellent job clearly explaining our challenges and the available solutions in a way that was easy to understand and act on. His commitment to equipping us with the right tools and setup to keep our business running smoothly has been invaluable. We truly appreciate his guidance and the time he took to walk us through our options. Cons There are areas where the platform could improve. Customer support can sometimes be slow, particularly when dealing with urgent issues. Having access to a real-time support option, like a live chat or hotline, would make a big difference. Additionally, occasional system quirks and delays in syncing can be frustrating and require follow-up. I wish Cin7 offered a support hotline for immediate assistance. I submitted a ticket, but the response was routed to a different team member, which caused delays in addressing and resolving our issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Adam R. Parts and Warranty Specialist Building Materials ### "CENTERGY review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 26, 2026 Pros easily functioning and user capabilities are user friendly. Ability to locate and identify/purchase orders and such Cons The inability to cost directly to "Projects" in QuickBooks , help desk or phone # not available to get quick information to resolve issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sacha A. Founder and Creative Director Apparel & Fashion ### "Great for splitting backorders, drop shipping and stock on hand" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2026 The system is easy to use and has lots of flexible features and functions. It is great to link to Shopify and Xero. Pros We like the ease to split backorders for warehouse stock and drop shipping. Also a great price for lots of features and functionality. Cons We are new to Cin7 Core so still learning the system. So far it seems good and the onboarding process was thorough. Switched from [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) Omni was more expensive and this was more cost effective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle P. Founder Consumer Goods ### "Above-and-Beyond Support Tailored to Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 A very positive experience overall—Cin7 Core is a powerful platform, and the personalized, patient support made all the difference. \[sensitive content hidden\] took the time to understand our business and ensure the system truly works for our needs, not just a one-size-fits-all setup which has been our experience in the past. Pros What stood out most was the level of support. \[sensitive content hidden\] was absolutely incredible—super patient, knowledgeable, and genuinely invested in helping us succeed. He didn’t just walk us through generic features; he took the time to understand our specific business needs and showed us how to best utilize Cin7 Core in a way that truly works for our operations. That level of personalized guidance made a huge difference. Cons Like many robust systems, there is a learning curve at the beginning. It can feel a bit overwhelming at first, but with the right support (like what we experienced with \[sensitive content hidden\] ), it becomes much more manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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