# Page 10 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

---

Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 15th, 2026

# Page 10 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 226-250 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Industrial Designer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Well considered inventory software, capable of being the backbone of a business."

June 13, 2018

4.0

Inventory control, Records to our assembly structure, Sales and Purchasing process control.

Pros

We've been able to make it work for our company. We have complicated BOM and assembly processes which Dear has been able to capture.

Cons

The software is still young, so simple features work very well but there are limits on out lying cases and features I'd like to see developed

Review Source

JV

Joris V.  
Controller  
Industrial Automation  
Used the software for: Less than 6 months

### "Review"

February 4, 2022

4.0

Pros

Easy to set up if you have some experience with these kind of systems. A lot of functionalities are available but you can also choose to keep it simple. Until now great integration with Xero. Serial number functionality works good.

Cons

Perhaps too much functionalities and settings options. Settings are a little bit skattered or I didn;t figure out the logic yet.

Alternatives considered

[MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Reason for choosing Cin7 Core

Better integration with Xero

Switched from

[SalesBinder](https://www.capterra.com/p/126778/SalesBinder/)

Better integration with Xero and more possibilities in all areas (inventory, sales, purchasing). It comes at a cost ofcourse.

Review Source

JS

Jennifer S.  
Director of Supply Chain  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Director of Supply Chain"

January 3, 2023

3.0

Needs to be more fine tuning or finishing of applications before I can recommend it.

Pros

Value for the price, has some very nice functionality.

Cons

1\. Major concerns, although nice functionality. Items are not locked down, so the user can change or adjust functions, unknowingly creating issues that will not work. (not user friendly)2. Not able to contact help desk quickly, must wait days to speak with someone3. I've found that there are nice features but they don't quite work all the way. - Ex. can provide pallet numbers but can't sort by pallet. - Ex. can kit items, but cannot issue an RMA on the item in the kit, but issue an RMA on the complete kit.

Reason for choosing Cin7 Core

Seemed to have most functionality for price

Review Source

PB

Philip B.  
CEO  
Retail  
Used the software for: 2+ years

### "Dear Support personel is exellent"

June 8, 2023

4.0

Pros

The support calls and the people on the other end of the call.

Cons

It takes too long to make a support call with somebody.

Review Source

CL

Craig L.  
Sales Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Simple yet powerful"

July 23, 2021

4.0

This works for me. Simple yet powerful enough for my colleagues using DEAR for the other features i.e. order management, inventory, stock control, invoicing etc

Pros

I can generate a quote/sales order (SO) in a matter of minutes, sometimes by cloning prior orders. DEAR will show how the SO is progressing from quote stage to ordered and invoiced, giving me a list of "follow-ups" for quotes 'on hold'. Emailing from DEAR and attaching technical documents, pictures and T&C is a breeze. I Cc myself in for keeping all my quotes on record in Outlook.

Cons

No cons

Review Source

tM

trina M.  
owner  
Retail  
Used the software for: 1-2 years

### "Long term happy user"

February 11, 2022

5.0

it is developing all the time, it gets better and better - i would love to see more options for POS that are orderhive owned rather than third parties.

Pros

Customer support - its critical to get answers to questions when your a start up

Cons

it can glitch without warning but always fixed quickly

Review Source

FP

Florence P.  
Office Manager  
Food & Beverages  
Used the software for: 2+ years

### "DEAR a GREAT SOFTWARE"

November 18, 2019

5.0

Pros

Can be accessible everywhere, online software. Easy to use and to integrate into other Softwares. Reporting is so easy to do and you can have all the possible reports that you want.

Cons

Limited Price Tiers. You cannot UNDO the sale that is converted to Advance Sale. You cannot UNDO the voided SO and Credit note

Reason for choosing Cin7 Core

It can be accessed everywhere as long as you have internet connection

Review Source

Response from Cin7

April 21, 2020

Hello Florence, Thank you for your valuable feedback. As per the current design, once you convert to an advanced sale you cannot revert it back to a simple sale. Also, when a sales order or credit note is voided, it can not be undone. One of our Customer Success Manager will contact you to help you. If you have any questions, please feel free to contact us support@dearsystems.com Best Regards, DEAR Team.

WY

Wilson Y.  
General manager  
Wholesale  
Used the software for: 2+ years

### "Improvement "

November 15, 2022

3.0

I wish to have the dear system tutorial for once at least in order to fully utilise the features

Pros

Basically this software cover almost everything I need. From inventory to accounting

Cons

Would hope to have a brief introduction of the product features or some training to use this software to fully maximize the function

Review Source

PW

Phil W.  
Director  
Food & Beverages  
Used the software for: 2+ years

### "Great product - dreadful pricing strategy"

April 16, 2021

4.0

Great software, very poor pricing strategy

Pros

The product has grown with the business, taking from when we produced one gin to with now over 30 products. It works well, however...

Cons

I was really disappointed by the 'management' who doubled the subscription charge mostly by charging for two modules, DEAR PoS and API that we had evaluated but not really used. We were not informed about these change and when it was raised after a renewal rather than remove and refund, I was informed that the policy was 'we don't issue refunds.

Review Source

AR

Adam R.  
Parts Coordinator  
Wholesale  
Used the software for: Less than 6 months

### "New User Setup"

March 25, 2024

5.0

Pros

the ability to be able to create , modify, and easily access all areas customer setup has been seamless and very responsive with the implementer (\[sensitive content hidden\])

Cons

it is not capable of adding more mandatory fields to quotes but i understand that this is an inventory program not a quoting program

Review Source

VR

Verified Reviewer  
Associate Manager  
  
Used the software for: 1-2 years

### "Great inventory management software"

June 28, 2018

4.0

Pros

Feature rich and a very simplified user interface, yet packs alot of advance functions. Able to pull customized reports and check inventory logs to a great detail. Orderhive also provides very good and attentive customer support.

Cons

Being a cloud based app, sometimes it lags when inputting large amounts of data. Also, syncing between different programmes using APIs may have delays, something e-commerce business with sensitive inventory controls might face issues with.

Review Source

LC

Lizzie C.  
Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Good Customer Service"

March 8, 2022

4.0

Pros

Orderhive is easy to use and provides good customer support.

Cons

Not easy to integrate apps without spending a lot of money

Review Source

AL

Arnon L.  
  
Apparel & Fashion  
Used the software for:

### "Xero Integrated, Well Priced, Cloud Based Inventory System"

June 2, 2014

4.0

Our company are wholesale distributors of apparel, footwear and accessories. We moved to Dear Inventory as it was a well priced, cloud based, pay monthly (SAAS) system that integrated with Xero. Other systems we compared over the years that integrated with Xero were either too expensive, had huge setup fees, were limited to 50,000 sku's or didn't meet our other main requirement... Aside from Xero integration, our other requirement was the ability to create multiple variations within one SKU, what Dear call Product Families. For example we have a style or sku, but need to be able to break this up into sizes and colours to be tracked individually. Without a system like their product families which automatically creates these variations, we would need to create on average 24 different sku's per style. Additional to this, they have recently adjusted their import system to include product families meaning that we are now importing 5000 sku's within hours; something that use to take us days. We use this system daily for sales orders, purchase orders (generated automatically from back ordered sales orders which is brilliant!), picking, packing, despatching and invoicing. These processes are all well thought out and simple to use in my opinion. The system also has good multi level user access meaning we can setup our agents in the system to enter the sales orders themselves, yet limiting their access to other areas of the system that we do not want them to see. I believe Dears greatest attribute is their customer service. They have an excellent response time (usually within 2 hours) and questions, requests or issues are resolved quickly. I thought perhaps I was just lucky with the service I had received but after reading other reviews on Xero's website, I realised I wasn't special :) Hats off to the support team. This system is consistently evolving and I would recommend it to any company with similar requirements to our own. I also think it is extremely well priced and a g

Review Source

EV

Ernst V.  
Accountant  
Financial Services  
Used the software for: Less than 6 months

### "Control over all your products at one place!"

October 28, 2022

5.0

Refreshing, as an accountant, I can provide a solution to inventory control.

Pros

The flow of processes are made simple, it is practical, and the system allows each point in the process to take responsibility of his/her function.

Cons

Nothing at the moment. At first, it can be a bit overwhelming as this is a powerful tool, but all is nicely structured, the integration manual is nicely set up step by step, and from thereon Dear support assisted with all...

Reason for choosing Cin7 Core

Research, I only came across Dear on the Xero App Store. I usually look at the support and help available, which seemed readily available on Dear.

Review Source

André H.  
Co Founder  
Fund-Raising  
Used the software for: 2+ years

### "The best product for our company by far. "

August 7, 2018

5.0

Been using it for years and will be using it for years to come.

Pros

Bill of Materials is a great feature - allows us to control our stock to have less sitting on shelfs which drastically improves our cashflow.

Cons

Its a complex system so at times you can get lost if you are new to it. Customer care are there to help regardless.

Review Source

DP

David P.  
President  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Software"

June 16, 2022

5.0

Pros

The integrations with other systems is a great feature

Cons

It takes quite a while to be proficient but the customer support with 1 on 1 calls (especially \[SENSITIVE CONTENT) is incredible!

Review Source

HB

Hakob B.  
COO  
Consumer Electronics  
Used the software for: Less than 6 months

### "Looking forward to see changes in COGS"

January 26, 2023

4.0

Pros

Complex solutions. All in one software.

Cons

Accounting. It will be great if in the chart of accounts there will be starting capital, deduction of capital and adding capital options.

Alternatives considered

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/)

Reason for choosing Cin7 Core

We choose ERP system

Review Source

NH

Nikolay H.  
user  
Consumer Electronics  
Used the software for: 2+ years

### "The integration with Aliexpress"

January 11, 2023

5.0

Pros

The integration with Aliexpress is very important and necessary for us and we would like you to enter among the integrations.

Cons

The integration with Aliexpress is very important and necessary for us and we would like you to enter among the integrations.

Review Source

Jimmi S.  
Director  
  
Used the software for: 2+ years

### "Never dissapoint me"

July 30, 2018

4.0

\-

Pros

Very responsive customer service. I had problems - send email ad within reasonable time: they would be answers

Cons

Limited capability but it had ticked what we want at the moment There are few other app as I had moved away from Dear Systems and at the end: I had wasted my time with others.

Review Source

SC

Susan C.  
Office Manager  
Sporting Goods  
Used the software for: 2+ years

### "Time Suck"

September 24, 2021

2.0

We end up wishing our accountant hadn't set us up on this platform. It was not able to work well after the way we ordered and fulfilled product changed. It ended up not being a good fit for the way we now do business.

Pros

Its easy to create and look up customers. Easy to create sales. And the ease ends there.

Cons

I haven't used many products like this but seems like most of my work time is trying to figure out how to deal with each situation in DEAR and hopefully have it sync correctly to Xero instead of doing my actual job.

Review Source

MB

Michael B.  
Marketing Mangager  
Sporting Goods  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] Made Onboarding Easy"

March 19, 2024

5.0

Pros

Easy to implement and get onboard training. \[sensitive content hidden\] answered all of our questions in a quick and timely manner.

Cons

Just getting our product catalog uploaded correctly seemed to take quite some time.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Orderhive was sunsetting and Cin7 purchased them so we transitioned over.

Review Source

SC

Susan C.  
Logistics Manager  
Medical Devices  
Used the software for: 2+ years

### "Dear Support"

April 24, 2020

4.0

I have been happy with the overall sysytem. I am especially impressed with the support side of things and being able to have a zoom support call and someone to talk to about an issue is brilliant.

Pros

It is easy to use and syncs through to our accounting system Xero which is a big help.

Cons

I am not so keen on the new lay out of the sales orders

Review Source

Response from Cin7

May 19, 2020

Hello Susan, I am glad we have met your expectations. Your opinion is important to us as it helps us to better improve our system to be more User Friendly. My team has been trying to contact you to get your feedback and help you with the new layout. If you have any difficulty we would like to hear your thoughts. Please send us an email on support@dearsystems.com or book a call with us https://calendly.com/support-dearsystems/meeting. Best Regards, DEAR Team.

SM

Syed M.  
Head of Operations  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Review about orderhive"

March 18, 2022

3.0

Pros

Its integration with most of the channels. Also it covers most of the functionality needed in ecommerce business.

Cons

Reports are limited and not user friendly. most of the times, syncing issues appear for walmart and mostly orders fall into not confirmed section and it has to be manually moved to confirm section. Also, for multiple fulfillment warehouses, it doesn't support channels and it is not possible to show inventory for respective warehouse on the channel.

Review Source

FI

Francis I.  
Senior Business Intelligence Analyst  
Financial Services  
Used the software for: 1-2 years

### "DEAR is a very competitive ERP!"

November 9, 2022

5.0

DEAR is very user friendly and in any case that I have problems, the support answers very quickly.

Pros

It's easy to get the information I need to optimize the company's inventory management.

Cons

When trying to download reports, the software only has up to 365 days maximum in the date range. It also takes time to download the data. Connecting to the API also has its challenges because you have to pull multiple IDs.

Review Source

CP

Cory P.  
President  
Construction  
Used the software for: Less than 6 months

### "Himash was great"

January 15, 2024

4.0

Some integrations such as Quickboks online transfer all vendors or purchases I've made to people and automatically populate them as suppliers in CIN7 Core. Similarly Avatax, once a transaction occurs, it automatically populates that specific location and it's tax rate in the drop down field, when I will always only need Tax lookup selected from the drop down. So both integrations have these messy autopopulations that don't have a simple fix to.

Pros

Onboarding support with Himash has been fantastic.

Cons

some integrations with ship station and Quickbooks haven't been as smooth as I had hoped

Reason for choosing Cin7 Core

Cost, and simplicity. Honestly, I wasn't sure which to choose.

Review Source

Similar Products

Featured