# Page 11 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

---

Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 15th, 2026

# Page 11 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 251-275 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Juan D.  
VP - Operations  
Furniture  
Used the software for: 1-2 years

### "Useful but..."

January 26, 2022

4.0

Pros

One of the best features is the fact that you can synchronise the different Amazon marketplaces, web and other platforms, being able to manage all orders from a single interface.

Cons

One of the most key limitations is the fact that there is no connection between the ordering, invoicing and shipping modules. Thus, the automations to be carried out cannot combine data from the different modules, generating many inefficiencies.

Review Source

MT

Michael T.  
Technical Director  
Retail  
Used the software for: 2+ years

### "The only stock management service that does taxes correctly"

November 21, 2018

5.0

If you want to automate your bookkeeping and accounting as much as possible, this is the way to go. Currently have 6 marketplaces hooked up and they all push to Xero automatically. Of course DEAR manages stock numbers across markets as well.

Pros

We've tried many stock management apps before DEAR and none of them pushed correct data to Xero for bookkeeping. DEAR dies a stellar job on the books while doing everything else very competently. Saves us tons of time and money.

Cons

Sometimes it's a bit slow on certain actions. And the tech support used to be somewhat lacking but they stepped up their game recently. Quick and responsive now. The learning curve is a bit steel at first. But we quickly realised that was because DEAR doesn't cut corners in organising your stock and books. So you have to learn to do things the proper way. A pain at first but saves you from horrible issues with the taxman later.

Review Source

Christo K.  
Systems Specialist  
Accounting  
Used the software for: 1-2 years

### "Great cloud-based inventory and manufacturing app"

January 10, 2019

5.0

Pros

Dear offers good functionality, ease of use and top of the line customer service. It integrates with Xero, has a robust POS app, B2B portal and many other great integrations inluding CRM and e-commerce sites. Dear is constantly evolving and updating which is a great sign for any software package.

Cons

Updating document templates can be difficult, but they do have a great template department to assist you with updating.

Review Source

YA

Yousef A.  
Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Orderhive Delivers when Fishbowl Could Not. Top Tier! "

January 6, 2022

5.0

Pros

easy to use, great customer service, top notch services, unlimited integrations. Shoutout to my man \[sensitive content\] who is amazing and helped me in every step of the way

Cons

automations. A lot of tougher questions can be answered with automations. they take some getting used to but once you get it, they work great

Switched from

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

fishbowl service is terrible, and support is trash

Review Source

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: 1-2 years

### "Good value, great customer support"

June 16, 2021

4.0

Pros

It's relatively easy to navigate and doesn't glitch out that much. Works relatively well out of the box for us, which isn't the case with a lot of other services. Customer service in general is also really good and quite fast.

Cons

\- More carriers rather than just easypost integration (for european carriers it's not great) - multicurrency would be nice on the invoicing side

Review Source

Laura P.  
Operations Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent software"

May 17, 2018

4.0

Allows us to work more quickly and better tracking of products.

Pros

It is like everything has been thought of, we used to use Sage and Dear is a million times better, I like all the functionality and that it's easy to use (once you know how!!) I also like that everything has tutorials!

Cons

It's quite frustrating when changes are made that affect the way you work but dear support are usually quick to help find a work around

Review Source

AM

Amy M.  
Director, Monetization and Retention  
Retail  
Used the software for: Less than 6 months

### "Does nearly everything we need"

November 29, 2021

4.0

Pros

Has nearly all of the inventory management functions we need to manage 10K+ SKUs, including kits and more complex finished goods with multiple suppliers, stocked in multiple locations, and sold on multiple channels like shopify stores and physical stores.

Cons

It is surprisingly missing the ability to look at multiple locations for stock for a shopify store as the setting requires us to choose one location and it will get stuck in pick (even if auto pick is turned on) if that one location has no inventory, even if other locations have inventory. The system should allow for looking through multiple locations for stock. I haven't used the financial features yet, just set up inventory and order management.

Alternatives considered

[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)

Reason for choosing Cin7 Core

best functionality for the price point

Review Source

Mathieu C.  
CDO  
Consumer Goods  
Used the software for: 2+ years

### "Excellent inventory management system"

November 5, 2019

5.0

Pros

I really like all the integrations available. It makes our job so much faster !

Cons

A more native way to integrate barcodes and qr codes would be awesome

Review Source

BG

Bernadette G.  
CFO  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "\[sensitive content hidden\] - Implimentation"

November 5, 2023

4.0

Pros

\[sensitive content hidden\] was amazing in her training and implementation support

Cons

We have only just started using it so don't have any issues at present.

Review Source

Jenna F.  
Sales Trader  
  
Used the software for: 6-12 months

### "Good functionalities but had to learn how to navigate around in the first place"

June 22, 2018

3.0

convenience, as it can be integrated with my Xero and Woocommerce. However, cancelled orders through woo commerce can't be reflected on Orderhive.

Pros

A lot of features and functionalities. Easy to integrate with other software as well. Stock manual log was convenient and easy to trace, data updates like google sheets as well. Reporting is also straightforward.

Cons

To change the stock count, i can't go into the menu log and change then hop on to the next product. I had to constantly go back to the main inventory page to click on the next inventory which is cumbersome.

Review Source

ZI

Zakhar I.  
Manager  
Retail  
Used the software for: 2+ years

### "Solid option for PO management and Inventory"

August 2, 2022

5.0

Pros

Easy to track purchase orders, allocate payments, and track inventory in general. Great customer service

Cons

Needs a bit more automation options and integrations with other reporting tools.

Review Source

JB

Jason B.  
Director  
Wholesale  
Used the software for: 1-2 years

### "Uploading Product CSV"

November 9, 2022

5.0

I do have an issue with your customer service. I needed some urgent assistance, and know one was available for 6 days! This is not acceptable...especially as to receive a new sales call you can immediately talk to someone. You need to look after your current customers more before spending more time on the new. If it wasn't for Alina and Husni, I would be super frustrated and unhappy with your service. Luckily they saved the day, but please take note of this.

Pros

I love how you can easily see the profit margin tool across your skus when applying discounts.

Cons

Its complex in so many ways, but once you have test ridden, this becomes easier.

Review Source

AA

Archie A.  
Manager  
Publishing  
Used the software for: 1-2 years

### "Awesome Software and Support "

March 24, 2022

5.0

Very Very Good

Pros

It works well for our company, fitting in with our other software well.

Cons

None yet, maybe just the time delay with customer support

Reason for choosing Cin7 Core

Looked to be a good fit for us

Review Source

LS

Luv-Krishna S.  
Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Great software, some minor drawbacks"

November 19, 2019

4.0

Manage inventory and production of the company. Better managed inventory and production as a result. Higher efficiency.

Pros

It is very user friendly and easy to use. Most functionalities work well and there are rarely bugs.

Cons

Cannot access database to make customizations. Customization of forms, reports, etc. would make the software perfect. Also, new features have to be put in as feature requests, which not really works out for us. Every company works differently, and not all companies would necessarily need the feature I am requesting. Does that mean it will never be implemented? Which is why I think customization capability is important.

Reason for choosing Cin7 Core

It was cloud based.

Review Source

Response from Cin7

April 21, 2020

Hello Luv-Krishna, Thank you for your valuable feedback & thank you for your continuous trust in us. Unfortunately we do not give access to the database to our customers as we take pride in managing your data you. We constantly refresh our development roadmap (https://dearsystems.com/development-roadmap/) using customer feature requests and keeping an eye out for features that will add value to our customers businesses. Feel free to contact us (support@dearsystems.com) with any feature you would like DEAR to include & our team will evaluate it and add it to the roadmap. Best Regards, DEAR Team.

CB

Charles B.  
Director of eCommerce  
Automotive  
Used the software for: Less than 6 months

### "Thank you \[sensitive content hidden\] for Excellent Onboarding Experience, Top Notch Customer Service"

September 26, 2023

5.0

Overall experience so far is excellent, again I truly appreciate the excellent service provided by \[sensitive content hidden\] to help us get up and running as soon as possible.

Pros

Cin7 Core is intricate, but in time will prove to be a viable resource.

Cons

Cin7 Core could be made more user friendly, I have used other platforms that I was able to learn without educational content etc. This platform is great, but could be softened up some for the user.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

We had no choice, Orderhive was "sunsetting"

Review Source

kH

ken H.  
Dierector  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "The best e-comerce intergrated platfom"

March 16, 2021

5.0

Time saving more accurate

Pros

1\. Easy to intergrate my ebay, website, payment portal. 2. Perfect syn with all platforms 3. Super fast respond from support team 4. It is very accurately in all accounting things.

Cons

RMA is not convient in my business running model. But I believe that is suitable for most of the companies.

Alternatives considered

[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Review Source

Response from Cin7

March 25, 2021

Hello Ken, Thank you for your feedback. I am glad that DEAR has helped you in your organization. We strive to serve our customers to the best of our abilities. RMA is a new feature we released recently. We are still working on improving/adding new functionality to it. We would like to understand your use-case and how we can help you. Please do contact us if you have any difficulties. Best Regards, DEAR Team

VR

Verified Reviewer  
CEO  
Machinery  
Used the software for: 2+ years

### "Great platform, great support"

July 2, 2018

5.0

Pros

Fully supported developer-friendly integration API. Very responsive support for user-related issues.

Cons

I wish there was better documentation/help for some things... but the responsive-support bridges the gap.

Review Source

ES

Emanuele S.  
Ops  
Food & Beverages  
Used the software for: 1-2 years

### "Very good tool for small/medium businesses"

February 1, 2022

5.0

Very good, helped us organising big orders and scheduled them, automated emails works very well and generating invoices or shipping labels is very easy task

Pros

Easy to use, help a lot on the day to day operations

Cons

History of orders could be better organised and search tool does not always work as it should. Stock management is very basic and could be improved

Review Source

RS

Rahul S.  
System Manager  
Retail  
Used the software for: Less than 6 months

### "Support was great"

May 18, 2023

5.0

Pros

DEAR Support did a great job in handling all the questions. \[sensitive content hidden\] was a standout. \[sensitive content hidden\] was great to help us navigate through the product at the start.

Cons

The landing costs are still a work in progress. We have a complex process where to understand margins better, we need the freight costs to carry over to the landing costs and this process is manual as the costs would have to allocated manually.

Review Source

MU

Mitch U.  
Owner  
Accounting  
Used the software for: 2+ years

### "I like it DEAR"

February 16, 2023

5.0

Very positive. All my clients who have chosen to use DEAR have never had anything but positive feedback

Pros

Very professional, efficient SAAS inventory management product for the price point. Extensive features and solutions for small to medium size businesses. Integrates seamlessly with many important applications eg, Xero, eCommerce, Shipping and other add ons

Cons

Can take a while to get up to speed with DEAR however the available training and help resources are very good.

Reason for choosing Cin7 Core

Best fit for the business client/s I work with

Review Source

ML

Magi L.  
eCommerce Growth and Inventory Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great Customer Support"

June 15, 2022

5.0

Pros

As a new member of my organization, the help the customer support team has been able to lend while I get my understanding in our integration has been nothing short of instrumental in keeping the business going during handoff. I appreciate the tutorials and ease of access to most of the information, and find it helpful that the support team creates tickets to make sure they're routed correctly on the back-end for quick resolution. A special shout out to \[SENSITIVE CONTENT\] for being instrumental in keeping us engaged.

Cons

Certain forms of integration assistance require additional costs - it would be helpful to have a place to keep track of old tickets that may have been raised in the past for reference, as opposed to just having that documented via email.

Review Source

CP

Cameron P.  
ERP Operations Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Mixed Emotions"

April 23, 2020

3.0

It works well for a small company. As we have grown we quickly realized many of its limitations.

Pros

The system is very user friendly and the support team is awesome. They are eager to help and always come through.

Cons

Reporting is limited and acquiring some basic accurate data, like short shipments, can be challenging. Workarounds can be implemented but can also become time consuming.

Review Source

Response from Cin7

May 20, 2020

Hello Cameron, To serve our customers better with their reporting needs we rolled out a new reporting server to make report generation faster and efficient. Thank you for taking the time to speak to our Customer Success Manager. Please note the data you wanted can be retrieved by the said report. If you have any difficulty please feel free to contact us via email (support@dearsystems.com) or on WhatsApp (+44-1244-940807). Best Regards, DEAR Team.

WY

Walid Y.  
CEO  
Medical Devices  
Used the software for: 2+ years

### "Great online support through Whatsapp"

May 2, 2023

4.0

Pros

Somehwat ease of functionality integration and deployment

Cons

at times customer support is quite difficult to come by but on whatsapp it appears to be quite good if you get the right support staff member

Review Source

MR

Melanie R.  
President  
Retail  
Used the software for: Less than 6 months

### "I am new to the orderhive family but couldn't be more impressed."

August 8, 2022

5.0

Pros

I am new to the orderhive family but couldn't be more impressed. I had some questions that I'm sure were in help docs but being new to the interface I was a bit overwhelmed on where I might find those answers. The chat support was super helpful and patient and pointed me in the right direction for all 3 of my newbie questions.

Cons

It is a bit overwhelming at first but we're a small company switching from ship-station and so I'm sure this is just our lack of knowledge of something this robust.

Review Source

PR

Philip R.  
CDO  
Food Production  
Used the software for: 2+ years

### "Best tool for the price!"

May 16, 2019

4.0

Great — our team understands the tool and this greatly improves our order process! Wish I found a 10% off discount when I signed up! If you are new, use this for a discount: E83FAB41-9FA7-4D40-A78E-E5B68E59855B (Enjoy!)

Pros

This is a great tool for us. We needed something that integrated with QBO that also handled BOMs, Lot Tracking, and multiple warehouses. For the price, this is really the best tool I have found. There are some changes I want to make, so I am active on their support desk. (Their email support is good too)

Cons

Syncing to QBO has problems when old invoices or orders need to be changed.

Review Source

Similar Products

Featured