# Page 12 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 12 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 276-300 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

vS

vlad S.  
Operations Director  
Apparel & Fashion  
Used the software for: 1-2 years

### "Good product for most features "

February 8, 2023

4.0

Very good.

Pros

Simple to integrate, plug and play for most features. Has a robust and mature set of capabilities. \[sensitive content hidden\] from customer care is extraordinary. He's an MVP.

Cons

Customer service - we can't even pay for a designated CSM, and have no number to call.

Review Source

DG

Darren G.  
Co Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Good"

November 8, 2023

4.0

Not enough experience yet with the system.

Pros

Overall good platform, but needs some basic improvement.

Cons

Purchase orders. They do not populate all products per vendor and does not populate 90 day usage of product on PO. This is vital for creating purchase orders.

Switched from

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Had to. Company was bought out and we had to come over.

Review Source

Alister S.  
CFO  
Executive Office  
Used the software for: 1-2 years

### "A high featured inventory system "

June 15, 2018

4.0

Pros

Good value for money and with very powerful feature including Job cards, inventory added to the jobs, very good integration with Xero.

Cons

In the Inventory you can't look up a product and see the stock level in the general all products look up. In the job module the job cards function is a bit cumbersome to use.

Review Source

GC

Gianpaolo C.  
Director  
Retail  
Used the software for: 6-12 months

### "Very happy with Dear"

February 24, 2023

5.0

Pros

The inventory management is very easy to use.

Cons

One issue i have noticed is when doing a stock transfer on the IPad it doesnt show the bin location.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Sage didnt have enough functionality

Review Source

RP

Ruth P.  
NSC  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Best Practice for the Best Business"

August 19, 2019

5.0

It took me 3 years to choose the perfect system, hours of research from the multitude of products out there - I kept coming back to Dear. It is a secure program, no bugs, excellent logic & layout, amazing customer service. They are also open to suggestions and also improve the user experience and add new features constantly.

Pros

The best part of this software is that it is very intuitive and requires minimal training. Anything that you are unsure of, there is an encyclopedia of "How To" and video tutorials. Also, our account manager went above & beyond in assisting us to have a seamless transition for all our business systems and processes.

Cons

I have to struggle to find a fault, really. I am sure there could be something, but I have yet to find it!

Review Source

ND

Noeme D.  
Supply Chain Manager  
Entertainment  
Used the software for: 6-12 months

### "Great App for multiple inventories monitoring and Order management."

January 17, 2022

4.0

We are trying to monitor and control inventory using one system for all marketplace.

Pros

The ability to see real time inventories in multiple warehouse location. Allows to download report in csv and pdf form. The app provides very attention to details of the attributes of the product. Perfect for those who are in need of constant reminder about the characteristic of the products.

Cons

The app under the purchase order cannot add an entry for custom line that is not an inventory item. If you need to add a category related to fees, shipping or handling you must need to add first sku in order to save which is something that limits the orderhive to be almost perfect.

Review Source

VR

Verified Reviewer  
Commercial Property Broker  
Real Estate  
Used the software for: 6-12 months

### "Dear Systems integrating your business invetory"

July 21, 2019

5.0

Pros

I run an online store and use Xero accounting software. I needed a systems that seamlessly integrates my shopping platform and my accounting system. Dear Systems did that well for me. I am able to track my inventory across various platforms including Amazon and ebay. Dear Systems has really made my life easier when it comes to inventory management.

Cons

I have no issues at the moment with Dear Systems as it is working well for my small business.

Review Source

MP

Megan P.  
Sales, Logistics and Marketing Manager  
Textiles  
Used the software for: Less than 6 months

### "My Cin7Core Rating"

June 14, 2023

5.0

I am used to Sage and Dear is much easier to understand and to use.

Pros

That it is user friendly and that there is support whenever we get stuck.

Cons

That sometimes I wonder if the reports can be trusted because of my lack of trust in data input.

Review Source

MN

Matthew N.  
MD  
Wholesale  
Used the software for: 1-2 years

### "DEAR Systems is brilliant, relatively low cost software, perfect for small-medium business. "

August 30, 2017

5.0

Pros

DEAR Systems is straight forward as it should be. But also handles the complexities required from our business such as multi currency purchase and sales, kit building and assembly of products with cost and labour breakdowns. Key features other software does not offer.

Cons

Not sure if it possible but landscape forms would suit us better, need to check with our rep. Mail Merge takes some getting used to if not familiar. Customisable Dashboard like Netsuite would be great!

Review Source

Response from Cin7

November 14, 2017

Hi Matthew, Thanks so much for your review! If you require assistance with your template customization feel free to take up our complimentary template customization service. Simply email support with all required changes and we will get it done. In regards to dashboard customization please book in a call here https://classic.youcanbook.me/v2/jsps/cal.jsp?cal=ZgsGQaWduL34BrkiNkBY for a sales rep to share screen and show you the customization capabilities of our dashboard. Best Regards DEAR Team

Anita S.  
Managing Director  
Accounting  
Used the software for: Less than 6 months

### "DEAR is a fantastic system"

April 1, 2021

5.0

Pros

DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels. We have recently completed XERO/DEAR integration for a client trading through various channels, including traditional warehousing, Shopify and Amazon. They needed one capable platform which could handle complex inventory management in one place. DEAR is the answer. Although the integration process was challenging, DEAR team was there to help on every step of the way. I would highly recommend for any business struggling with proper inventory and sales/purchases control.

Cons

The integration process was challenging, but DEAR team was there to help on every step of the way. It may be too complex for a small size business, so the suitability has to be considered before implementing.

Review Source

BP

Betsey P.  
Product Manager  
Furniture  
Used the software for: 6-12 months

### "We stepped away from Cin7 and choose Dear, only to have them integrate. "

April 25, 2023

2.0

Pros

The bin feature is why we chose Dear. It's been the most helpful.

Cons

It's meant for manufacturers, not really suitable for other companies.

Switched from

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

Wasn't useful or helpful for our business

Review Source

SG

Steve G.  
President  
Wholesale  
Used the software for: 6-12 months

### "not perfect but better than most"

December 19, 2017

4.0

Pros

Customer service - by far... Always get responses in a timely manner and often free assistance with things such as templates etc.

Cons

Same as most it seems, their development path seems to be independent of customer feedback and suggestions. I also find that most of these platforms are targeting (too much) multi channel, onljne and ecommerce companies and they do not understand some basics about buy-resell distribution or simple brick and mortor. That said, again, better than most.

Review Source

Response from Cin7

December 22, 2017

Hi Steve, Thank you for the review. Just addressing some of your cons, the development taken on in 2017 is far from just focusing on eCommerce companies. We have developed our own POS module & also an online B2B portal moving us closer to a holistic all in one solution for small to mid tier businesses. This trait will continue on in 2018 to deliver our customers with enterpise level features in the cloud. Best Regards DEAR Team

MA

Mihaela A.  
CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "The worst and most useless support you can get. Terrible Software"

November 1, 2023

1.0

If I could leave less than one star I would.We have been using similar software for over 6 years, but Cin7 Core acquired the company and to everyone's surprise decided to stop supporting it and we were forced to move to Cin7 Core , uniting us that it offers the same functionalities as the old system. The onboarding process was OK, but even then, we noticed that Cin7 Core has much less functionality than the previous software we used \[sensitive content hidden\]The real problems came when we launched the system and started actually using the Cin7 Core.We have several channels through which we sell: our own sites and a marketplace, and all our orders are processed by a 3PL ( fulfilment center)

Pros

Тhere is nothing I like comparing it to the previous software we used

Cons

The worst thing about Cin7 Core is their support. Support is extremely slow and so far has not resolved any of the cases we have written to them about. The open cases so far are:- Cin7 Core does not send our orders to the fulfillment center and therefore the orders are not processed on time.- Cin7 Core does not submit accurate quantities to the marketplace we sell in- Cin7 Core is not properly syncing all the new listings we put on the marketplaceIn general, basic functionalities for which similar software is still used are not implemented, which means that users like us suffer lost benefits in the most important period of the year.

Review Source

Jeremy H.  
  
  
Used the software for: Less than 6 months

### "Does NOT have 24\*7 support, Features don't work"

July 31, 2016

1.0

\* Signed up for the free trial, can't connect to any of your accounts in order to load in your real data and see if the system is worth it. How do you do that? Sign up for a monthly subscription. It isn't a free trial, it's a free demo in exchange for your contact info. \* Website says 24\*7 support. This is just a lie. You can put in a support chat 24\*7 but if you will get a response is questionable. I'm currently waiting for a support response to a submission 26 minutes ago. Still no response. \* Tried to download the inventory report, it's missing data. \* Want to sort your inventory so you don't have too look at out of stock items, no can't do that. Really too bad. Was very hopeful about this software.

Cons

No 24\*7 support as advertised. Buggy.

Review Source

Response from Cin7

August 3, 2016

Hi Jeremy - I apologize for the inconvenience caused. We’ll make sure we respond to every message instantly. However, if there is anything I can help you with now, please email me at megha@orderhive.com. Thanks & Regards, Megha Vishnoi

Linda Z.  
Founder and President  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Dear Inventory Rocks!"

July 12, 2017

5.0

Our company, Drone Go Home, buys off the shelf computer components and assembles them into a finished product along with our proprietary software. The items are relatively high dollar value sold either direct or through resellers. The intuitive software for a moderately business-process / supply chain / computer-savvy person allows me to produce the most professional-looking automated sales quotes that will flow through to inventory of any company I've worked for including some mega-global companies. Dear Inventory enables me as a pre-revenue, start-up business founder to to do much more than I ever thought possible without hiring experts in finance, sales, and inventory management because the software is as much about automating processes as tracking inventory. I can manage multiple price lists for resellers as well as a direct MSRP list and quote against any of them. Even though I have no experience in inventory management, I set up the system pretty much independently by watching tutorials and I am extremely hopeful and confident my business is well-prepared for the growth we expect to see soon. Without Dear Inventory I would be very concerned and stressed about how to deal with managing bills of materials and assembling products. I also rely on my consultant, for advice on how to approach certain tasks when I just can't figure it out on my own.

Pros

Sales quotes, margin calculations, bill of material

Cons

Some things are little different for the US

Review Source

JC

Julio C.  
Project Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Best inventory software with so many synergistic benefits with other software to become total solution "

September 15, 2017

5.0

in general this is the best software i have used and it is value for money (last year they allow single user so the plan is even more attactive). If you have 3 people already in the company this will be the best software

Pros

it handle my stock and invoices very well, since i am doing food business, FIFO and expiry date is very important, so when you enter the data correctly the system will help you to do rest of it, great software

Cons

they sometimes have some major breakdown failure and everyone in the world (probably) can't use the service (can't login, data can't load). they said that it is due to instability of their cloud service provider, anyway, this didn't really happen all time, seems that i only experience this once for this year? i forget

Review Source

DB

Dan B.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "Robust ERP at a bargain price "

November 19, 2019

4.0

Pros

Solid purchasing, manufacturing, sales, and inventory. Integration to Xero is fully two way.

Cons

No easy forecasting. Poor CRM integration. Confusing pricing on integrations. Weak b3b online sales system.

Review Source

Response from Cin7

April 21, 2020

Hello Dan, Thank you for your valuable feedback. Now we integrate with Hubspot. You can use Hubspot to import/export customers without importing sales/products to use it as a CRM. To help our customers better we have revamped the pricing page (https://dearsystems.com/pricing-table/) and added more details to the subscription invoices. We have also added new functionalities on B2B. You can read more about it by visiting https://dearsystems.com/release-notes/ You can find out more about the integration by visiting https://dearsystems.com/integrations/ Best Regards, DEAR Team.

MP

Madura P.  
Functional consultant  
Construction  
Used the software for: 2+ years

### "My experience with cin7 core"

June 4, 2023

5.0

Pros

Easy, User Friendly, Good Customer care support

Cons

No customizations. If it is easy to do customizations to report, that would be awesome. (Just like Cin7 omni)

Review Source

RW

Ron W.  
  
Retail  
Used the software for: I used a free trial

### "Product looks good, but Customer service is not there"

March 7, 2017

1.0

Pros

Everything looks like it might work really well. Data is well formatted, gui is easy to use, and the pricing is fair.

Cons

Customer service is bad. Normally you can't judge customer service during the trial period. Sales is normally where most companies shine, but not orderhive. Their free trial allows 2 integrations - which if you use amazon FBA and merchant fulfillment, is used up by one marketplace. I begged and pleaded to be allowed to try the setup that I would be purchasing - I need 2 woocommerce, 2 amazon, 1 xero, 1 shipstation, and 1 etsy intedgration to see if this would work for my setup. Support was like a robot - "Company policy is 2 integrations per trial. Delete current integrations to test others" Also, each postal carrier is another integration... That isn't the point of this service, to see if you can integrate 2 channels. If you only have 2 channels, you don't need this software in the first place! I was not able to contact via phone - "the person you are trying to contact is unavailable right now" - and no voice mail available. I'd advise to go to a company that trys to help your business.

Review Source

Response from Cin7

March 9, 2017

Hello Ron, Sorry for inconvenience. It is true that we allow 2 sales channel integration to test during trial period but we always allow the customer to add more channels on request. You would have simply dropped us email on support@orderhive.com and we would have allowed you more channel. I will investigate on my end, that which agent asked you to upgrade before testing and educate him about process. Again, sorry for inconvenience. You can directly contact me on jayneel@orderhive.com. I will get your channels upgraded.

AU

Aydin U.  
Director of Supply Chain  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Implementation Review"

July 25, 2023

5.0

The experience has been wonderful. \[sensitive content hidden\] was extremely helpful throughout our entire process, and was a professional throughout our journey, and helped us get onboarded with everything we need.

Pros

\- Integrations- UI/UX- Implementation Help- Functionality

Cons

\- Could be a cleaner UI/UX and a little bit faster to load.

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Reason for choosing Cin7 Core

Integrations

Review Source

VF

Vitalijs F.  
ceo  
Computer Hardware  
Used the software for: Less than 6 months

### "Does have some fantastic features and excellent customer care but could be a little cheaper"

November 30, 2016

5.0

I am using orderhive now for about 5 month and must say that software is very advanced and versatile, especially for those who want to hook up a lot of channels but enjoys shopify too much as their main hub for order flow and product sync. It has solved us two biggest issues we have had - invoices that match our integrated label paper (including combined orders, etc.)and pick-list which allows you to quickly collect and process orders for the day just by pressing one button. It is well worth the money to paid, especially given the ease of the bulk adjustments that can be made on the system. It has also solved our biggest issue with shopify - lack of multi currency support where we simply use multiple shopify accounts with separate pricing strategies for each country. I do recommend it to those who want to have complete cost control and runs regular purchasing as this is also where I import my new stock given the ease of use and speed of raising a new order. I still believe that there is more to be gained if they would lower the price a little as I do want to expand and would welcome a fee + commission rather than the 25$ they charge for each channel as with so many shops you can easily run up into problems and that is also the reason why we are using other apps for eBay and another for Amazon integration. I am sure that with time they will only get better.

Pros

Great customer care and simple to use software

Cons

Price for each channel is 25$ so if you have 10 channels that will be 250$ a month which is a little high.

Review Source

Response from Cin7

December 1, 2016

Hi Vitalijs. Thank you for your honest feedback. We're glad the software is helping your business. We'll take your suggestions into consideration and keep enhancing. :)

VR

Verified Reviewer  
Full Time Translator  
Publishing  
Used the software for: 6-12 months

### "Order management app for 21th century "

October 24, 2021

4.0

Pros

We can't operate without 3PL Management, and the app provide it. We deal with a lot of third-party logistics, so a software organize the procedures is a must-have for us.

Cons

Despite the abundance of features the app have, we found that cost analysis, capacity management and automated scheduling are missing.

Review Source

CH

Casey H.  
Operations Manager  
  
Used the software for: 1-2 years

### "Dear offers an array of features, most of which are simple to use"

February 27, 2018

4.0

Versatile reporting, integrated emailing, serial number tracking, easy to update products (with or without importing)

Pros

Dear provides many features, most of which are straightforward and simple to use. One of the big pros for us was the ability to use and track serial numbers. I have only had to reach out to customer service once, but after doing so I was provided the help I needed within minutes. The program is updated frequently and there are updates released about every month. I also love the ability to set up custom templates, and email customers documents while inside the software.

Cons

I did the implementation and training for the software, and one area I found a bit lacking is documentation of how the program works. There are youtube videos on many features of the program, but things that are not covered in videos you have to figure out by trial and error.

Review Source

MV

Max V.  
Supply Chain  
Cosmetics  
Used the software for: 6-12 months

### "Good Product "

September 19, 2022

5.0

Support has been very helpful and responsive. Easy to set up and integrate with current software.

Pros

Inventory Management is most effective for us. We are using it for the fulfillment starting next month.

Cons

There is not an option to utilize bar code scanning for picking and shipping.

Switched from

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Company was growing and we needed more sophisticated software but something that was easy to use.

Review Source

Chen (Hen) L.  
  
  
Used the software for: Less than 6 months

### "Great customer support and great program"

December 26, 2016

5.0

I have started to use Orderhive after trying several other programs and I have found Orderhive to be better. The picture of every product was made partly for my request and it extremely made this program helpful and easy to use for my business. The update of products and quantities is made within seconds and the program works flawlessly without errors. In addition, the support team does an amazing job willing to do for the customer way and beyond other support teams, I have dealt with. With this support team, it's much easier for me as a business owner to solve any problem if it occurs.

Pros

Pictures of every product at the main screen level. Great customer support Program work flawlessly syncs data in seconds

Cons

There is a 4 times a day limit on the number of times you can sync a channel

Review Source

Response from Cin7

December 26, 2016

Hi Chen. Thank you so much for your honest feedback. Looking forward to offering much more. :) Thanks & Regards, Megha Vishnoi

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