# Page 15 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 15 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 351-375 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Mandi F.  
Founder  
  
Used the software for:

### "Very functional app and the price is a steal!"

February 12, 2016

4.0

I'm a new Ebay power seller, and as things started picking up, I needed software to keep track of my inventory. I found orderhive after looking at a bunch of other different software apps including...skubana, trade gecko, solid commerce, ecomdash. It was terrible trying to figure out which one was best as reps from most of the companies troll ALL the forums and pretend their customers or they bicker with each other. I especially noticed reps from solid commerce doing that. I chose orderhive over the others because it has a nice interface and you really can't beat the prices with the features and service they have. Pros: Their customer service is absolutely top-notch. They always chat or email either right away, or they will always get back to you within hours. They're also always in the process of adding new features, improving the current ones, and integrating with as many platforms as possible that sellers use. There was an issue with my ebay account not selling, and they were very dedicated to trying to get it to work. You can also add your own orders...which I did not see from a lot of other sites. Cons: There are still a few features I wish there were...like it being free to follow tracking info, being able to get a discount with USPS, a bit of issues integrating with auction listings. Overall though...the price is unbeatable for what you get in terms of customer service and innovation. And I feel they will most likely add or fix those features soon.

Review Source

Response from Cin7

February 22, 2016

Hi Mandi. Thank you for your feedback. Looking forward to offer more features as per your needs.

eS

ella S.  
Purchase Assistant  
Consumer Goods  
Used the software for: 2+ years

### "Very Useful"

February 22, 2023

5.0

good customer service, answers email very quickly

Pros

its a great help for managing the orders and production

Cons

can be sometimes confusing with the features that can be somehow be utilized but if you are not aware that it exists, you will not be able t o make the most out of.

Review Source

DF

David F.  
Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Product"

June 9, 2023

5.0

Pros

Great features: Assemblies, inventory control, best before dates, lot codes

Cons

Minor complaints: Having to create separate SKUs for case packs, creating custom forms for purchases/invoices is a bit of a burden and isn't streamlined in the system itsel

Review Source

BB

Ben B.  
Director  
Consumer Goods  
Used the software for: Less than 6 months

### "Chum Fruit Snacks onboarding with \[sensitive content hidden\]"

June 5, 2023

5.0

excellent

Pros

\[sensitive content hidden\]´s knowledge , customer service and patience was outstanding

Cons

data transferal from old provider, we had to reformat some files took time

Reason for choosing Cin7 Core

cost savingspersonal recommedations

Review Source

Sanjay R.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Excellent Features for SME Manufacturing Enterprise"

June 26, 2017

5.0

Pros

1\. Feature Rich- Im a SAP veteran with 14+ in Implementation out of which 6+ as a SAP employee in Solution Engineering. This product has features which will humble SAP too. 2. Ease of Implementation- For a SME, implementation is a concern for any ERP adoption. DEAR is easy to understand and adopt. 3. Customising of Documents is great! 4. Cloud SAAS- Adoption does not need huge capital usage. Easy go monthly payments help us SME companies to adopt. We are happy to use DEAR.

Cons

1\. Environment for Training and Testing system not there. During Adoption, this is a problem. We would like more flexibility for training and testing.

Review Source

SP

Sam P.  
boss  
Capital Markets  
Used the software for: I used a free trial

### "Zoom Call with\[sensitive content hidden\]"

March 16, 2023

5.0

\[sensitive content hidden\] who i had just had a zoom call was great, he answered all of my questions, provided me with advice.If I had spoken to him initially i would have had my problem solved. He is an asset to the company, don't let him go.

Pros

Stock management, transition was ok, we did it ourselves and was straight forward.

Cons

WMS app set up, turns out it doesnt work for 2 locations, if we had known before we wouldn't have relied on the scanner as much

Review Source

AH

Angela H.  
Director  
Accounting  
Used the software for: 2+ years

### "Best of Breed"

November 21, 2019

5.0

Pros

DEAR Inventory functionality and workflow is excellent. It is by far the most superior inventory add-on software in the market. It's audit-able, rectifying issues is straightforward and the team is responsive in feature updates.

Cons

The reporting is good but there is room for improvement!

Review Source

Response from Cin7

April 21, 2020

Hello Angela, Thank you for your valuable feedback. Best Regards, DEAR Team.

KW

Kelly W.  
Company Secretary  
Paper & Forest Products  
Used the software for: 1-2 years

### "DEAR systems "

July 31, 2019

5.0

Stock reports and ease and speed of quoting/invoicing/picking stock to allocate, are priceless for us as a small business, where time is of the essence.

Pros

Ease of use and functionality. Customer service has been faultless.

Cons

Delay on implementation of new features.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Difficulty keeping track of inventory, stock movement and pricing structures.

Review Source

SJ

Stephen J.  
Head Of Supply Chains  
Packaging and Containers  
Used the software for: 2+ years

### "DEAR Systems Software"

November 13, 2019

5.0

Pros

Online Cloud Based Simple but functional

Cons

Functionally a few things dont make sense

Switched from

[Pastel](https://www.capterra.com/p/176456/Pastel/)

Online based

Review Source

Response from Cin7

April 21, 2020

Hello Stephen, Thank you for your valuable feedback. Best Regards, DEAR Team.

AG

Alicia G.  
President  
Retail  
Used the software for: 6-12 months

### "Arrogant, we wasted 4-5 months but never get it to work. Not a single penny refunded"

December 10, 2018

1.0

They are arrogant and have no understanding of basic customer service.

Pros

Nothing works. a complete waste of our time.

Cons

Even basic amazon sync does not work- inventory count was mostly wrong, even with SKUs that is a couple of hundreds.. We have to rebuild the 3 times, 52 emails to support and nothing helped. After 5 - 6 months - we gave up. If you are based on of USA, and does private label with your own brand namewith more than 500 transactions a month, this is not the solution for you. The documentation is in British English, which is difficult to digest. Accounting jargons are different as well.

Review Source

Response from Cin7

December 11, 2018

Hi Alicia, Sorry to hear you are unhappy with our support. We checked all support tickets to date and every ticket you have raised has been attended to and resolved. Please let us know ticket numbers which you think were arrogantly answered so we can review and take action. We have also noticed that all tickets were in relation to usability issues and not the system itself. We strongly recommend our guided on-boarding service if you have no previous experience with Inventory software. We have an industry leading integration with Amazon & Amazon FBA with thousands of satisfied loyal users. Please leave your contact details when you want our agent to get in touch so we can see if your issues can be resolved https://dearsystems.youcanbook.me/ Best Regards DEAR Team

TM

Todd M.  
Director  
  
Used the software for: Less than 6 months

### "A Multi Channel Seller Necessity"

July 27, 2016

4.0

Orderhive is a top notch provider of inventory management, product listing and channel syncing tool whether you sell on Ebay, Etsy or Amazon etc.. I tried many software prior to Orderhive and I was never totally satified. There was always something missing or they were not fully catered for the UK market. However Orderhive has exceeded my expectations. I am glad I made the right decision to keep orderhive. I still have many integrations to add and I cant wait to have everything in one place. Even the B2B portal can be customised which is my next move with the software. Anything you need just ask the guys at Orderhive and they will try to come up with a solution for your business. Their customer service is second to none. Always there 24/7. Orderhive is constantly improving, inventing and integrating features to allow sellers to do what is most important to us...selling!

Pros

Easy to use and small learning curve. Outstanding customer service. I can update and access my account anytime and anywhere. The guys at Orderhive are willing to listen to any customisation ideas that you may require for your business and they will always come up with an answer. Great value for money too. Love it and they have gave me no reason to go anywhere else.

Cons

None. Where there is an issue or features you require just ask..

Review Source

Response from Cin7

July 28, 2016

Hi Todd. Thank you for your feedback. We look forward to offering you so much more to simplify your business.:)

MW

Man W.  
Support  
Consumer Goods  
Used the software for: 6-12 months

### "Thank you"

March 24, 2023

5.0

It is very good.

Pros

Easy uses. And common user can easy to familiar how to operate.

Cons

Reports Modules need to improve a lot!!Integration need to import more parameter.if B2B portal can enhance the user interface, it can help us to migrate from other portal, such as shopify, to Dear.

Review Source

HB

Harry B.  
Manager  
Wholesale  
Used the software for: 6-12 months

### "Product feedback"

August 1, 2023

5.0

Pros

Ease of use, Process to control the Inventory

Cons

I would prefer if the system would keep the items in memory upto pick stage as we have already scanned the items in Order stage.

Review Source

DMO

Djabire Marwan O.  
Manger  
Internet  
Used the software for: 2+ years

### "DEAR review"

February 8, 2023

5.0

Pros

A software with great integration with woo commerce. Also easy invoicing and ordering processes as well as advanced inventory management capability.

Cons

No problem for me but my wish is that there are videos in DEAR to make it even cooler

Review Source

Amy H.  
owner  
Retail  
Used the software for: 6-12 months

### "A necessity"

May 31, 2021

5.0

I am very pleased, and would highly recommend Orderhive.

Pros

Good inventory management is very important to me since most of my items are one of a kind, and I sell on multiple venues.

Cons

Integration with all venues was very painless and simple, I have never had any trouble using Orderhive.

Review Source

MB

Maxine B.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Hi there Overall it is a great system, makes my life a lot easier! Maxine"

April 3, 2018

4.0

Time saving. Much clearer picture of inventory, movements via batch, customer purchases etc

Pros

it has a lot of great features and is fairly easy to use, customer support is very good, prompt and very informative.

Cons

i dislike that reports are pivot based, fairly limited in what you can get out of them. Or you have to run several reports if you want to see both batches and customers etc. Exporting to excel is also problematic; the fields you see in the report are added to when you send to excel and the number formatting of 4 decimal places is just annoying.

Review Source

CC

Cathy C.  
Administration Manager  
  
Used the software for: 1-2 years

### "We had an easy transition from our old software to DEAR. Cut over was seamless. "

March 26, 2018

4.0

Pros

DEAR is a very simple system to use and the youtube video's are an excellent resource. The online support is fantastic. I was originally concerned about the support because there was not phone support but the team are so quick to get back to us and are so helpful that I am fully confident in getting any issue answered. The search function is effective, the pricing structure is easy to setup and the integration with Xero is efficient. DEAR is constantly updating and releasing new functions and efficiencies.

Cons

Some customisation requests are unable to be fulfilled but there is always a work around. No formal training is provided; we had to rely on an integrator which was costly.

Review Source

VR

Verified Reviewer  
Brand Manager  
Retail  
Used the software for: Less than 6 months

### "New customer"

August 27, 2021

5.0

As a new customer, there are a lot of features that I need to learn and get used to but I am confident that the process will not take too long and that I can rely on Dear's support system to assist me with any problems.

Pros

Dear is user-friendly and has a great support team that assisted with the onboarding of our company, \[SENSITIVE CONTENT\] was a great help.

Cons

There is nothing in particular that stood out as "bad" with dear inventories, the most difficult thing was getting used to a new inventory system.

Review Source

DS

David S.  
Owner/CEO  
Computer Software  
Used the software for: 2+ years

### "My Review of Dear"

November 15, 2022

4.0

Dear is a solid product full of enough features that a company can grow into. I've helped several companies implement the solution and they all tend to like it.

Pros

The amount of features for the money is impressive. I like the WMS app. It provides a lot of powerful functionality for a warehouse to manage its inventory.

Cons

I think the out-of-the-box reporting needs some improvement. More reports and easier to customize. The entry screens can be more intuitive and have fewer clicks to complete.

Review Source

Christiane S.  
CEO  
Management Consulting  
Used the software for: I used a free trial

### "From excel based inventory management to a smooth integrated process."

November 23, 2017

5.0

Pros

We are transforming our client's excel based inventory management system across 6 locations and involving two accounting softwares to a smooth, automated and easy to handle process for operations, sales and finance. So far, the expected results are very very neat.

Cons

Data preparation took a long while which is less due to Dear, but rather due to the client's specific setup and unstructured use of data. For a small business tool, quite expensive when used across locations as many user licences are needed.

Review Source

Response from Cin7

December 11, 2017

Hi Christiane, Thank you for the great review, we are glad to hear everything is going well. Regards DEAR Team

JF

Jessica F.  
COO  
Food & Beverages  
Used the software for: Less than 6 months

### "Highly Recommend."

June 23, 2020

5.0

Pros

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.

Cons

The only thing we've come across is that there are scenarios where we'd want LEFO as our Costing Method and that's not an option BUT they provided an alternative solution that should work just fine.

Review Source

Response from Cin7

July 14, 2020

Hello Jessica, Thank you for your valuable feedback. I am glad to hear that DEAR has met all your expectations. We are constantly working on providing an excellent service to our valuable customers. To find out more about planned releases features, please visit https://dearsystems.com/development-roadmap/ If you have any questions or conserns please feel free to contact us via email (support@dearsystems.com) or on WhatsApp (+44-1244-940807). Best Regards, DEAR Team.

VR

Verified Reviewer  
Guru of Operations  
Management Consulting  
Used the software for: Less than 6 months

### "The Best Customer Service"

August 7, 2018

5.0

My client was using spreadsheets for inventory management. For them, having detailed reporting tools will make an enormous difference in how they manage their business.

Pros

This software creates a complete picture of what's going on with each product. It's easy to track inventory movement between warehouses and to customers. The reporting features are excellent. I like how you can customize reports. Also each user can create their own reports. The very best part is Dear's customer service team. They are prompt, knowledgeable, friendly and patient.

Cons

The learning modules and videos aren't always update with their improved features.

Review Source

BD

Buddy D.  
Director  
Automotive  
Used the software for: 2+ years

### "Have been using dear for approx 24 months now, has helped us better manage our products."

December 19, 2017

4.0

Better inventory management

Pros

For us the biggest advantage is the multi layer assembly features in the BOM structure, As a manufacturer we ustilise many common parts with sub assemblies used between items. Though not always perfect but when stock level data is maintained the software works well.

Cons

Have not had any major stand out negatives with the software, the biggest issues we have is maintain the data in regards to incoming goods.

Review Source

Response from Cin7

December 22, 2017

Hi Buddy, Thank you for your review we are glad to hear everything is going well for you. Best Regards DEAR Team

AD

Assimi D.  
Marketing and communication director  
Telecommunications  
Used the software for: 2+ years

### "Excellent software "

March 4, 2023

5.0

Easy to use software with a user-friendly interface and many features

Pros

Dear is a software that helps us to maintain a control of our Stocks by its various functionalities. It also has a very technical and great support. It really helps us in many areas!

Cons

Dear should improve their browser which is sometimes slow and the customer service must also be improved and always be available in case of problems by users

Review Source

BM

Brandon M.  
VP-Logistics  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Orderhive is great!"

November 1, 2022

5.0

Pros

Order management, serialization of products and inventory management are a breeze!

Cons

We are just digging into some of the features, very pleased with everything so far.

Review Source

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