# Page 16 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 16 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 376-400 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VS

Verity S.  
Operations Manager  
Retail  
Used the software for: Less than 6 months

### "Standard "

March 10, 2022

3.0

Mark from our onboarding team was very helpful and accommodating to help us set up.

Pros

\-Purchase orders/ invoicing - credit note capabilities

Cons

\- can't bulk edit styles at product level on the platform - can't bulk add images per style, needs to be individual variant - can only upload using csv files - can't over write PO or SO numbers

Alternatives considered

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

Reason for choosing Cin7 Core

pricing

Review Source

Response from Cin7

April 4, 2022

Hello Verity, Thank you for your feedback. We are glad our onboarding team helped you get set up and get everything up and running. We are looking at ways of improving DEAR. Please feel free to raise a feature request (https://support.dearsystems.com/support/discussions/forums/1000108132) and check our development roadmap (https://dearsystems.com/development-roadmap/) for updates. Regards, DEAR Team

JG

Judy G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Love, Love, Love This Product and the Support is Phenomenal"

January 25, 2019

5.0

Excellent!!!!! is totally helping us automate our order processing and shipping functions

Pros

We are a Food Bank for animals and need a lot of customization on how we fulfill our orders \*Love the Custom Templates for our business it is huge to be able to customize our own templates to work with our systems. \*Love the sync with our online store, we can also print multiple orders at the same time on separate pages, we can print our own customized shipping labels exactly like we want them also printing multiple on separate pages \*Love the support - it did take me awhile to get used to the time differences between the US and India but now totally in the swing works great and having our own support guy is totally the best - always there even on holidays - Awesome!!!!! \*Love the price as it works within our budget \*there are really several other features we like and they are constantly working to upgrade and add new features to help jThank you so much Orderhive team for all you do to Help Us Help Them!

Cons

Still working through the learning process but at the moment would say the scanning process but know it is a new feature and they are working to upgrade it's functionality

Review Source

MG

Michelle G.  
Marketing Director  
Warehousing  
Used the software for: Less than 6 months

### "Lacking some aspects but overall a good inventory system. "

June 22, 2017

5.0

Pros

This software has great reports and I can bundle products from the stores we sell on. It also has more integrations for our type of business such as houzz and stripe which no other inventory management software has; trade gecko being one of the other software's we considered.

Cons

When we are typing manual orders it doesn't bring up all variations at times. For instance we could have 21 variations of a diamond tool so we need to know our SKU's off hand to make it quick and easy. Also we would like to see an integration with Mailchimp and be able to see product sales by Category per month instead of having to look them up one at a time. Customers tab is great but we have many customers that are under a singular company. It would be more beneficial to have the ability to have a "Company" tab and be able to sort customers under their company. A great example would be if our rep from company a comes in and buys something we can find company a and bring up a ticket for him, however if another person from company a comes in we would find company a and make the ticket for him.

Review Source

Response from Cin7

June 22, 2017

Hey Michelle, Thank you for the feedback. We will take your suggestion into considerations.

SC

Steve C.  
Director of Tech and IT  
Food Production  
Used the software for: Less than 6 months

### "Great Order Management Program"

February 21, 2024

5.0

Pros

Ease of Use Integration with Shopify Inventory Management

Cons

Everything works as it should. Haven't found a con yet.

Review Source

Herson M.  
Director  
  
Used the software for: Less than 6 months

### "An excellent option to manage an online store! I'm just Loving it!"

May 25, 2018

4.0

All in One! that's what it is! just a few tweaks to be perfect!

Pros

The great UX friendly and easy to use! If you want to manage warehouses, transfer inventory, make wholesale purchases and everything you would need to make your e-commerce business succeed, this great app is for you! Just need to add more advanced filtering options in the dashboard and in the storefront and will be PERFECT!

Cons

The app doesn't improve the UX in the storefront, if you can do that, it would be AWESOME! The UX in the dashboard is phenomenal, but you should consider to include the storefront UX enhancers

Review Source

JC

Jen C.  
Operations, Fulfillment, and Media Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Overall this software makes it easy to integrate our inventory, shipping, and accounting software."

June 13, 2018

4.0

You can log on from anywhere and it easily integrates with ShipStation, Xero, Amazon Seller Accounts...

Pros

Plays nicely with ShipStation and Xero. Mostly easy to use. Customer service is great and responds very quickly. They seem willing to listen to customers suggestions.

Cons

Many of the fields in the software have no explanation, not even in the help documents. You have to send a question to customer support, they are very helpful but it takes more time than simply being able to find a screenshot in the help documents with descriptions. B2B could use some work, shipping calculator needs to be more customizable. It is too difficult to find things such a QOH numbers.

Review Source

ST

Sean T.  
Finance Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Handsome Healthcare "

December 23, 2019

4.0

Very good.

Pros

Simple to understand and very good integration with other software. Video tutorials were excellent for someone who understands ERP and wants to implement a solution very quickly.

Cons

I would like the ability to change the screen so it is easier to distinguish between organisational units. We use two installations.

Reason for choosing Cin7 Core

Integration with Xero, Tide, Magento, and Amazon looked to meet all our needs.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Organisational restructure and needed a cheaper solution

Review Source

Response from Cin7

April 21, 2020

Hello Sean, Thank you for your valuable feedback. We are happy to let you know that more integrations are been added on a monthly basis (https://dearsystems.com/integrations/). We recently rolled out a major UI/UX improvement. I believe this new update will help you. If you have any questions please contact us via support@dearsystems.com Best Regards, DEAR Team.

JC

Jack C.  
Warehouse Assistant  
Cosmetics  
Used the software for: 2+ years

### "Dear has helped us manage our stock levels for cosmetic manufacturing."

July 1, 2018

3.0

Being able to track batches from purchase through manufacturing to sale, and get a better idea of product stock levels.

Pros

Being able to track product from ordering to selling including manufacturing is great, there is not many options for software that includes manufacturing as well as pick and pack systems.

Cons

It would be great if the was an easier way to follow the pick pack process without printing paper, if you could see product remaining to be picked while picking the system would make paperless pick packing a breeze.

Review Source

HR

Hugh R.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "Onboarding"

May 30, 2022

5.0

The process of Onboarding was more difficult than I imagined but with the help of \[SENSITIVE CONTENT\]. from the onboarding team we managed to get it over the line. We were very pleased with how he worked with us.

Pros

It was the most similar in terms of use to the system we were already using.

Cons

the user interface isn't as streamlined as what we were used to and because the system is so accountancy focused it made a few steps more complicated.

Review Source

MQ

Melvin Q.  
President  
Wholesale  
Used the software for: Less than 6 months

### "Great product"

July 25, 2023

5.0

After a few months trying to get everything working, I had a great experience with support agent Anitra De Silva. She was able to resolve all the pending issues that nobody else got me answers on. I am finally up and running as I expected.

Pros

Great solution for a fraction of the price of enterprise software

Cons

would like to see more integrations but has the most important ones

Review Source

Paul H.  
CEO At Sole Juice. Sublimation Printing & Supplies  
Printing  
Used the software for: 1-2 years

### "Excellent software, easy to set up and use"

November 14, 2017

5.0

Pros

I have to say that not only is this software so easy to set up and amazing to use but the support is genuinely the best I have received from any company in the last 20 years. Schedule a call, they skype in and share your screen, go through whatever you need nothing too much trouble, the help videos are brilliant but the email support I can't get my head around. Its been 9 & 10 pm at night UK time and I am emailing questions in and they are FULLY answered in literally 4 or 5 mins Not some half baked canned response but proper answers based on your question Easy to use Easy to set up Works on multiple channels such as Shopify Ebay etc Syncs with Xero accounting software

Cons

Sometimes the syncing once you use multiple sales channels is a little confusing (well for me anyhows) but thats just a slight issue

Review Source

Klaus R.  
  
  
Used the software for: 6-12 months

### "Great Order & Inventory Management"

February 25, 2016

5.0

We use Orderhive to manage the orders and inventory between different stores. It began with a special and small customization and results in some great extensions of the Orderhive functions and workflows. After a bumpy cultural harmonization process the collaboration with the great tech team works fine. The functionality and reliability of Orderhive is great. The possibility to customize functionality and workflows with Orderhive are a great advantage for enterprise applications.

Pros

Functionality, customization, easy to use, very dedicated tech support

Cons

Acclimatization of the communication and ETAs on bigger customizations projects.

Review Source

Response from Cin7

February 26, 2016

Thank you for your honest feedback. We'll try our best to eliminate the problem areas.

SN

Salim N.  
Co-Founder  
Consumer Goods  
Used the software for: 6-12 months

### "Extremely supportive customer care rep"

February 25, 2023

4.0

Pros

I had a tremendous call with your customer care rep \[sensitive content hidden\] who was able to walk me through an issue I was trying to resolve via email with you guys for a couple of weeks. His patience and knowledge were very valuable

Cons

Some features could be optimized for ease of use, less repeatability and effeciency

Review Source

JS

Jumaat S.  
Logistics and Warehouse Manager  
Retail  
Used the software for: Less than 6 months

### "Excellent Functions"

June 14, 2023

4.0

Pros

Most of the fnuciton are quite useful in many way

Cons

Inputing product into the system which is quite tedious

Review Source

YB

Yolanda B.  
Business owner  
Wholesale  
Used the software for: 1-2 years

### "Dear is easy to use and support is good. Our users find it easy to understand and use."

January 31, 2018

5.0

Integration to my accounting software Xero and woocommerce is essential and DEAR does it easily.

Pros

Ease of use and good layout. I never had formal training on how to use the program and I did the setup myself, but it was super easy and straight forward. My concern was that one of our users would find it hard to use the program, but even he does not struggle at all.

Cons

There is really nothing that a dislike, some of the stuff that I don't know how to do is probably because I don't know that it exists. It would be great to receive a "did you know" email newsletter to learn about tips and tricks that will help us improve our daily processing.

Review Source

JF

Jacob F.  
President  
Food Production  
Used the software for: 2+ years

### "I started with DEAR at the USA launch. Functionality and sync w/QBO are great. Very easy to use!"

December 19, 2017

5.0

detailed inventory control, lot tracking, and easy invoicing.

Pros

Online demos for each function make leaning very accessible. The QBO sync function is wonderful. Ease of changing stock amounts, lot traceablility, and in the moment inventory adjustment make using DEAR a pleasure.

Cons

The "support" button hovering over the scroll bar is a bit clunky and could be moved to a less intrusive place on the screen.

Review Source

Response from Cin7

December 22, 2017

Hi Jacob, Thank you for the superb review glad everything is going well ! Best Regards DEAR Team

MP

Maud P.  
Customer Service Representative  
Telecommunications  
Used the software for: Less than 6 months

### "Multi Channel Inventory Manager at it's best"

September 25, 2018

4.0

What I LOVE about this software is their tech support By far they are the best . I have a complex setup selling on ebay, Amazon, Shopify in Both US and Canada. It was a nightmare to get my inventory all into one place but the Orderhive team were great and assisted every step of the way.

Pros

It integrated with multiple sales channel and also support multi currency. Ease of Usage Interface is easy to understand and straight forward.

Cons

There is no con, any issue you have reach out to their chat support and they will find the issue and fix you right away

Review Source

MM

Mark M.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Dear Inventory "

December 8, 2021

5.0

The support was fantastic and the onboarding team were knowledgeable and helpful

Pros

the system was extremely easy to set up and get going

Cons

The limitation on not allowing to sell negative inventory can be an issue when dealing with dynamic stock. Thankfully, we found a work around and this became less of an issue

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

The client needed greater flexibility and full cloud option

Review Source

FA

Feras A.  
CEO  
Wholesale  
Used the software for: Less than 6 months

### "Great system to choose "

November 25, 2021

5.0

Pros

It has everything we need and it connect w QuickBooks. Also, it has the built in B2B.

Cons

THe templates are hard to update. And the POS is not easy to use.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[MySQL](https://www.capterra.com/p/11482/MySQL/)

Reason for choosing Cin7 Core

Simple and integrate w QB

Review Source

CR

Christian R.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Dear Review"

March 17, 2023

5.0

Excellent

Pros

Very helpful training, veri interesting with loads of features

Cons

all good, the training was excellent and has haelped me a great deal

Review Source

JM

Jordan M.  
Managing Partner  
Wholesale  
Used the software for: Less than 6 months

### "Amazing integration with BigCommerce"

March 17, 2023

5.0

Pros

\[sensitive content hidden\] was very helpful in getting my B2B store setup. I already created my product list that had 10k skus with variations and didn't want to have to recreate the store manually in Cin7. Using the families feature in the catalog, I was able to group my skus and eliminate the redunancies of variations.

Cons

Nothing I can really say about it negatively

Review Source

SL

Stephane L.  
President  
Retail  
Used the software for: 2+ years

### "Few details to evolve"

August 7, 2019

4.0

Pros

Easy to use, friendly access. No major update to do

Cons

It would be a great added value if we could customize every details in the transaction. Ex. if we could have the last amount of the product paid by the client instead of writing it down every time.

Review Source

AD

Ardy D.  
Director  
Pharmaceuticals  
Used the software for: 6-12 months

### "\[sensitive content hidden\] is a legend"

November 1, 2023

4.0

Good thanks to \[sensitive content hidden\] and his support with resolving inventory issues.

Pros

The CS that has been received to date from \[sensitive content hidden\]

Cons

Some complexity around inventory control, that is due to novice users.

Review Source

VR

Verified Reviewer  
Accountant - bookkeeper  
  
Used the software for: Less than 6 months

### "I do not pay money, i am just accountant."

January 22, 2018

4.0

Pros

I think this software is useful for business owners. They can rather easy to create invoices and mark that invoice is paid.

Cons

At the moment not very familiar with the software. Will work with bank and invoices. Not sure if it is possible. Expecting that i could independently import bank statement. Then start to mach invoices with payments in bank. Expecting that i click to show unpaid invoices for particular partner, then see bank payments. Then click to mark that invoice is paid (connect invoice with payment) and if currency exchange difference, then software automatically calculates and records it. And also for me as accountant would be very useful if i could import list of all transactions (like date, amount, debit, credit, partner name, document name, document #), to import all at once. But i am not very familiar with the software at the moment.

Review Source

KE

Krista E.  
Software Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Satisfied"

December 28, 2017

3.0

Tracking inventory in various locations/warehouses.

Pros

I like the flexibility and easy data entry. I also like the Stocktake feature. The ability to filter the various lists are nice too.

Cons

Wish it offered the ability to track weights throughout the system, either by product or by PO or SO line item. It's what we use instead of money, and what our auditors require to see. Would like to see the ability to include location in the PO list.

Review Source

Response from Cin7

January 5, 2018

Hi Krista, Thank you for the review. This year we will be focusing on in app enhancements. Please feel free to leave your comments on our feature request forum for development consideration. Regards DEAR Team

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