# Page 17 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

---

Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 15th, 2026

# Page 17 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 401-425 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Product Development Manager  
  
Used the software for: Less than 6 months

### "Great product with lots of functionality, customiseable features, and dynamic development"

February 13, 2018

4.0

Pros

Ease of use and good layout. I never had formal training on how to use the program and I did the setup myself, but it was super easy and straight forward. My concern was that one of our users would find it hard to use the program, but even he does not struggle at all.

Cons

It would be good to add the Carrier field to the Stock Transfer screen, when transferring from Warehouse to Warehouse it would be good to nominate a Carrier as sometimes the Warehouses are some distance away from each other and other expenses.

Review Source

RL

Rob L.  
Director  
Retail  
Used the software for: 6-12 months

### "Very good customer service"

March 21, 2022

5.0

Customer service readilly available and continue until they have resolved the issue or question

Pros

The customer service is excellent. Always available to answer any questions

Cons

I would prefer the shipping intergrations to not need a 3rd party

Switched from

[Selro](https://www.capterra.com/p/170206/Multi-channel-Inventory-and-Order-Management/)

Poor customer service

Review Source

PM

Patrick M.  
Production Manager  
  
Used the software for: 2+ years

### "Great software for the price"

January 22, 2018

4.0

Pros

\-Constantly making improvements and has come along way over the last few years. -The support team is helpful and responsive. -Easy to use and understand

Cons

\-The reporting is VERY slow and could probably use a complete overhaul -Won't allow you to fully delete old products (deprecated products still show up in reporting) -Inability to do partial stocktakes -Not able to save notes on orders when a stocktake is in process

Review Source

ZM

Zach M.  
IT & Sales Support Specialist  
Consumer Goods  
Used the software for: Less than 6 months

### "Implementation With Ease"

March 31, 2023

4.0

Pros

Implementation was overall easy to do and third party connections have been great so far

Cons

The "CRM" feature is extremely lack luster, honestly calling it a CRM is borderline dishonest. All in all, if a few more features could be added to the CRM side and the Customers area it would be passible but as it stands it way to lackluster to even bother with

Review Source

Tim R.  
Business Owner  
Management Consulting  
Used the software for: I used a free trial

### "Dear Inventory"

June 2, 2016

5.0

Currently Dear is the best of the cloud ERP packages targetted at small/medium sized wholesalers. It is well engineered, has the best API and by far the best interface with Xero. Financially it is very strong. Standout features are (a) mapping entities such as location, sales person or even custom attributes through to Xero tracking categories, fast interface, very well designed financials (retrospectively updates COGS journals if you receive and sell stock before processing landed costs or supplier invoices), good but basic manufacturing, tags, custom field sets, good permission details.

Pros

Broad functionality, fairly comprehensive API, flexible landed costs, outstanding Xero integration, two-way payment sync with Xero. Customer support is via tickets. Support is usually within two hours. I have a few clients using Dear, this is based on quite a few tickets.But no phone support.

Cons

Does not handle overpayments very well; has not caught up with Xero's improvements. Pricing is only USD even though it is Australian.

Review Source

BM

Bethany M.  
Office Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great system"

March 31, 2023

4.0

Efficiency

Pros

We are only just starting to use it, however the large range of reports is great and the customisation of everthing.

Cons

Nothing really, but we havent fully tested it out yet.

Switched from

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

MYOB was too old, DEAR is very new and updated.

Review Source

IT

Isabel T.  
Operations Analyst  
  
Used the software for: 6-12 months

### "I love Orderhive for our company's inventory management system - best part is the customer service!"

July 17, 2017

5.0

Pros

Customer service is so prompt and will fix any issue you have, even customizable fixes. I like the report function and the easy layout of inventory. I like the ability to see low stock and out of stock items in different colors.

Cons

I don't like that you have to go through the whole shipping/delivery process to complete an order. For our business we aren't actually selling our inventory or shipping it out, just delivering it to properties. So I wish you could customize that feature. I also have a hard time using a scanner to check in or out items cause sometimes if you go too quickly or too slowly it doesn't register the scans and therefore the numbers will be off. Also, it takes a bit of time to update new items/orders etc.

Review Source

JC

Jackie C.  
Financial Manager  
Retail  
Used the software for: 1-2 years

### "Great Customer Support"

March 25, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] was very helpful, we had an issue with the charge to our card resulting in the pausing of our account. Due to the high demand we are experiencing we are not in the position to delay the functionality Orderhive has for our businesses. With \[SENSITIVE CONTENT HIDDEN\] help we were able to be back up and running in no time. Thank you \[SENSITIVE CONTENT HIDDEN\]

Pros

The management of orders and inventory.

Cons

The option to add dimensions to products.

Review Source

jB

jennifer B.  
director  
Retail  
Used the software for: 2+ years

### "some limits to functionality, and quite expensive. but good integrations and outstanding support"

February 17, 2023

4.0

Pros

support is outstanding

Cons

cost - it's too expensive for the add-ons

Review Source

Derek R.  
Owner  
Internet  
Used the software for: 2+ years

### "Solid Inventory Management"

February 14, 2019

4.0

I work mainly at the development level with DEAR Inventory and the API offers good integration hooks.

Pros

User interface is powerful yet quite intuitive.

Cons

I can't think of anything off the top of my head.

Review Source

Fred R.  
  
  
Used the software for: Less than 6 months

### "Great Product, a couple of thing to improve"

August 2, 2016

3.0

Great costume service and cost benefit. There are a couple of things It needs to improve but I think overall you get what you pay for. By my experience, they are improving with time. It worth it a try.

Pros

Price and costume service.

Cons

For being in India we get this time-zone problem when we need to get a problem solved urgently

Review Source

Response from Cin7

September 1, 2016

Hi Fred. Thank you for your honest feedback. We'll surely keep enhancing features and launch new ones to help our users. Also, responding to queries on time is a priority for us, always. We'll do our best to respond instantly. :) Thanks & Regards, Megha Vishnoi

MLB

Mark Lester B.  
Proprietor  
Retail  
Used the software for: Less than 6 months

### "All features that I need from an Inventory management software is already in DEAR!"

November 1, 2016

5.0

I've been using DEAR to manage my inventory and integrate the system with Xero and Shopify. The integration setup is so easy and you don't even need an adviser to perform those set up for you. Before when I just have Shopify alone, doing a manual update of stocks is really a pain which causes some loss and might even result to losing your customer. Their integration works perfectly, I can create my products variation and listed on Shopify real time, orders and fulfillment process is very smooth and I can even add multiple Shopify shop integrated, that's really a cost saving feature. I would highly recommend this system.

Pros

\- DEAR has unlimited user and multiple warehouse - DEAR have multi currency with no additional cost - Integrated to most popular e-commerce such as Shopify, Magento, Ebay, Amazon, Woocommerce, Bigcommerce and others - Free data conversion and template customisation for annual plan subscribers - Integration to Xero/QBO is almost complete - Free trial for 14 days upon sign up - They have live chat support, appointment for products demos and email support is 24/7

Cons

\- Mobile Applications for Android/IOS but browser is already good not really a big impact

Review Source

JF

Jonatan F.  
Owner  
Retail  
Used the software for: I used a free trial

### "They need to hire a better team of developers..."

August 14, 2020

1.0

They have a very nice product, but i was never able to fully tested because the magento integration that they advertised doesnt work... i reported this, and they recommended me to hire a developer to fix the api connection... while testing this product i tested at least half a dozen alternatives (SellerActive, Finale Inventory, Zoho Inventory, Ecomdash), every single one of them had no issues connecting to Magento or reaching the API. I guess they should hire some professional Magento Developer who fix their connection, instead of suggesting their customers to do it... after 4 weeks of emails going back and forth, i gave up and move to SellerActive...

Pros

Its easy to create a product and push it to different channels

Cons

Magento integration is advertised, but it doesnt work, and they dont know exactly how to make it work

Alternatives considered

[SellerActive](https://www.capterra.com/p/131955/SellerActive/)

Review Source

AM

Amy M.  
Sr Accountant  
Accounting  
Used the software for: 6-12 months

### "Customer Service"

January 3, 2023

4.0

Inventory management. My experience with customer service has been great. \[SENSITIVE CONTENT\] is very knowledable and easy to work with. She was able to quickly help me resolve my issues. \[SENSITIVE CONTENT\] is also great to work with.

Pros

Implementation was fairly easy. Customer service has been great to work with.

Cons

That I cannot backdate inventory adjustments after the end of the month, I have to start them on the very last day of the month.

Review Source

LV

Lori V.  
Senior Client Accountant  
Accounting  
Used the software for: 2+ years

### "From Basic to Difficult - you are in charge"

September 22, 2021

4.0

I have to say over the years, my interaction with customer service has been minimal. Recently my client had a change in personnel and I reached out requesting a service which was out of the ordinary. They quickly responded to our needs - and am appreciative of their effort to go above the norm.

Pros

I like the features that do not allow for manual manipulation of quantity, pricing, receiving. I know, spoken like a true accountant.

Cons

That currently there isn't a way to record multiple vendor invoices against a single dropship purchase order.

Review Source

SG

Suneet G.  
dIRECTOR  
Wholesale  
Used the software for: Less than 6 months

### "Not Fully Satisfied"

November 15, 2022

4.0

First wek was nightmare. But \[SENSITIVE CONTENT\] handled this very efficiently.

Pros

Looks like good software. But still many areas which are not covered

Cons

For us I am happy to pay more but need my staff to be more educational before we buy

Alternatives considered

[MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

Review Source

MD

Michelle D.  
Customer Service  
Consumer Goods  
Used the software for: 1-2 years

### "Easy to Use/Useful Reporting"

November 20, 2019

4.0

DEAR allows us to place our POs which sync directly with our fulfillment center. It also allows us to track our sales reporting.

Pros

This software is user-friendly and allows us to collect the necessary reporting for sales purposes.

Cons

The one thing we have trouble with is that it seems to troubleshoot every few months and stops synching our orders which we only notice a few days later.

Review Source

CM

Carlos M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great Customer service"

March 10, 2022

5.0

I continue to learn how to use the service with my business

Pros

Customer service was helpful with my inquiry and went above and beyond to help answer any of my questions

Cons

No complains so far. The team has been helpful with answering any of my questions

Review Source

AC

Alison C.  
Operations  
Consumer Goods  
Used the software for: 1-2 years

### "Toto"

October 29, 2018

4.0

Amazing experience. I was very intimidated when I first started using the program but it didn’t take long to feel comfortable and confident using Dear.

Pros

We are a newish company that switched from Sage to Dear a couple of years ago. Sage was a very confusing system; there is no comparison for ease of use. Dear is very consumer friendly. It’s straight forward to use and if something arises which one needs help with, the help desk is prompt in responding to concerns or questions and is very thorough in their answers.

Cons

I really don’t have any complaints with Dear Systems.

Review Source

MW

Matt W.  
IT Director  
  
Used the software for: Less than 6 months

### "The best order / inventory management system I have ever used"

July 25, 2017

5.0

My stock levels are now syncing correctly across channels and I can keep on top of everything I need.

Pros

The features included in OrderHive are reminiscent of a system much more expensive. Unlike a number of other systems, it just does what you need - syncs inventory across multiple channels, downloads orders and makes it easy to fulfil those orders. I particularly like the order tracking feature where you can see the status of an order in the delivery process with updates from carrier tracking. I am exceptionally impressed with their support team - they are responsive and helpful and nothing seems like too much trouble. Even if you want a custom feature or something tailored to your business they are willing to look at it and provide reasonably priced customisation.

Cons

Sometimes it is a little slow to load, but other than that I can't fault the program or support. Every time I have thought there was something I didn't like about the system the support team have either given me an alternative way of doing it or I have been going about it the wrong way.

Review Source

JG

Jessica G.  
Client Services Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Great Inventory Management System"

August 9, 2019

5.0

DEAR works well for our business needs

Pros

The easy of using. The integrations with others programs we use for ex Xero and Woo-Commerce. The support log in. The email support.

Cons

Would of been the training we received. But that is not affiliated with DEAR itself

Reason for choosing Cin7 Core

DEAR suited our business needs. The pricing was good. And the integration available.

Review Source

SH

Shannon H.  
Parts Advisor  
Automotive  
Used the software for: 1-2 years

### "User Friendly"

October 25, 2019

4.0

Easily integrates with ShipStation, which is a huge bonus. The flow of the software is user-friendly although sometimes when the SKU's get changed it causes frustration but a little due-diligence goes a long way!

Pros

It's very simple to use once you get used to the features/flow of the software.

Cons

Sometimes it pulls incorrect SKU's from the sales systems & causes some concern for order accuracy.

Review Source

HW

Hayden W.  
Accountant, Associate Advisor and Cloud Integrator  
Accounting  
Used the software for: 2+ years

### "Accountant who loves clients on Dear"

March 22, 2017

5.0

We are an accounting firm who specialise in cloud technology. We love putting wholesale or other clients who require inventory on Dear. We have found that this is the best package to comprehensively look after our clients, where we know the figures are always correct. The best aspect of Dear is the suitability for a wide range of clients, and how adaptive the features are. They're broad enough to suit clients across a range of industries, however, they are supremely suitable for all those businesses that hold inventory and need to record landed costs. Very happy with Dear 11/10!

Pros

Suitability for a wide range of clients, functionality, syncing with Xero.

Cons

Some small aspects need to be tailored. Such as display of inventory by location at order screen. The way that auto assemblies are processed, and the BoM being displayed in the invoice as an option.

Review Source

AP

Amelia P.  
Director  
Wholesale  
Used the software for: 2+ years

### "They got everything right!"

December 4, 2018

5.0

The best customer service, great functionality, does what I need it to do.

Pros

Easy to use, good reports, great customer support, all questions always answered. The new functionality of cases and individual units are very handy as I sell both in units and cases. Sophisticated reports. Integration with WooCommerce and QBO that I used.

Cons

Sometimes it's slow on Chrome, fast on Firefox though.

Review Source

PV

Philip V.  
CEO  
Accounting  
Used the software for: 2+ years

### "I am a Dear Partner in the Xero integration community and Dear Systems is the only inventory system I recommend to prospective clients."

June 14, 2018

4.5

Pros

Great integration with other software, including Xero. Intuitive. Stable and quick to load (well hosted). Good email support. Innovative features.

Cons

Would like greater visibility as to which user did what for all processes on Dear. Would like to see greater engagement from Dear's side on the user forums and more regular notification of all feature releases that are made.

Review Source

Similar Products

Featured