# Page 18 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 18 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 426-450 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jamie C.  
Director  
Wholesale  
Used the software for: 6-12 months

### "SAGE to DEAR"

October 17, 2019

5.0

The support is excellent.

Pros

Flexibility - multi channel ability. Easily scalable. Numerous price tiers. Unlimited Shopify and Portal.

Cons

Our internet speed can be a hindrance. There are more steps involved in processing a sale.

Reason for choosing Cin7 Core

Filled the largest amount of requirements.

Review Source

PT

Philippe T.  
President  
Food & Beverages  
Used the software for: 6-12 months

### "Great solution, amazing support!"

March 1, 2023

5.0

Amazing support. Friendly and extremely knowledgeable!

Pros

Extensive functionality, works well with Xero and 3PLCentral (now Extensiv Warehouse Manager)

Cons

Not cheap, quite a lot of functionality so set up is a big job

Review Source

DA

Dan A.  
Logistics Coordinator  
Consumer Goods  
Used the software for: Less than 6 months

### "Orderhive is great"

July 7, 2022

5.0

Orderhive is a wonderful product that makes doing everything i need to do much easier

Pros

The communication with experts make dealing with any potential problem or uncertainty a breeze.

Cons

There isnt anything i dislike about this software

Review Source

GW

Grant W.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Dear migration from Trade Gecko"

January 30, 2022

4.0

Very Good onboarding and support response. As you would expect there is always a few humps and bumps in the transition but product is good

Pros

Does what Trade Gecko did but better. Simpler invoicing than trade Geecko as you aren't forced to have a Product and a variant especially when you only have single variant products

Cons

Doesn't automatically update products in Shopify like TG did Have to split inventory update imports to 1000 lines which is a pain

Review Source

VR

Verified Reviewer  
Principal  
  
Used the software for: Less than 6 months

### "Customer support is a life saver"

July 25, 2018

5.0

organizing workflows.

Pros

Full featured system, excellent customer support website, easy to contact support. Documentation organized by work flow which allows for team training

Cons

Requires trial and error to learn the nuances of imports of initial data. Not really a con but set is a process that requires a level of attention to deal that many entrepreneurs and founders don't have the patience for or perhaps even the information readily available.

Review Source

KM

Kevin M.  
Managing Director  
  
Used the software for: 2+ years

### "Xero is a great tool for a company that is not too complicated at the finance level"

June 15, 2018

5.0

Pros

The pure simplicity of the software solution. Its highly intuitive and offers all the necessary components to get any business up and running.

Cons

The access levels need some work; I cannot give reports to a specific audience without exposing them to all the Reports and General Ledger. Making the Budget Variance as customisable as the P&L would be useful as well.

Review Source

CD

Candice D.  
Accountant  
Warehousing  
Used the software for: 6-12 months

### "Customer review"

February 8, 2023

5.0

Pros

It is easy to use and will help simplify what we do and keep it all in one place

Cons

nothing at this stage, we are still getting into it

Review Source

BK

Bandar K.  
owner  
Sporting Goods  
Used the software for: 1-2 years

### "Great customer service"

March 26, 2019

5.0

Great for keeping inventory across different platforms. Also supports bundles and packs. Great customer service and availability. Representative is very good.

Pros

Always available for skype calls and chat for support

Cons

None so far really. Maybe if they had email notifications for low stock threshold or out of stock instead of having to log in and check dashboard.

Review Source

AK

Astrid K.  
Operations and Logistics Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing on boarding and support, great interface"

August 27, 2020

5.0

It has been a overwhelmingly​ positive experience. I recommend it.

Pros

The 1 on 1 support that I received was exceptional​. This made all the difference in getting up and running on this new platform. I like the simplicity of the app. I had used Skubana before and it was so complicated and less visually appealing than Orderhive.

Cons

The report that I wanted did not exist, but Orderhive went above and beyond to create a custom​ report for me.

Alternatives considered

[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)

Reason for choosing Cin7 Core

Skubana was too expensive and complicated (not designed for a business of our size), Orderhive was less expensive than all other options and appeared right away to be easier to use.

Review Source

DM

Daniel M.  
Business Systems Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Great product with lots of functionality, customiseable features, and dynamic development"

January 30, 2018

4.0

\- Flexible process mapping - Efficiency & lower margin for error - Scaleable platform that can grow with our business - Lots of integration options as the needs arise

Pros

\- So many customiseable features - More than enough integration options - Supportive, fast, and efficient customer service team

Cons

\- Inconsistency in naming convention between modules (e.g. some modules vary between SKU and Product code, but it refers to the same data field) - Inconsistency in available fields between reports - Better communication from the dev team on upcoming feature releases & updates would be good, perhaps when they have a feature in 'Planning' status, ask us for fresh feedback on how the feature should work

Review Source

HS

Harrison S.  
COO  
  
Used the software for: 6-12 months

### "Easy to use, powerful tool for managing and selling inventory"

April 3, 2017

5.0

We've had a very solid experience using Orderhive . One of the best things about this product, is the active development team. They are not standing still by any means - recently they updated the user interface, added insured shipments, and improved the overall flow. The active support team makes it easy to fix anything issues you might come into contact with. We tried a lot of different software - the simplicity and small learning curve made this one a winner.

Pros

Active developers and support team are one of our favorite things. Clean interface. Ease of converting sales into shipments. Tracking of packages built in

Cons

Can be a bit slow at times to load between pages Updates occur without documentation, so you don't always know what has changed

Review Source

Response from Cin7

June 2, 2017

Thank you Harrison !

TA

Taha A.  
Partner  
Consumer Goods  
Used the software for: Less than 6 months

### "Orderhive Support very helpful! "

March 18, 2022

4.0

Overall, I am very happy with Orderhive, for the most it does what we need.

Pros

It keeps everything organized for your business.

Cons

The Sync was really not working well, even the instant sync sometimes does not work well. Also, the sync did cause our website to go down many times. So, we now only sync at Am time.

Reason for choosing Cin7 Core

Netsuite, FishBowl

Review Source

CR

Conrad R.  
Founder & Change Management Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "DEAR is unbelievable for the price. It extends beyond the niche of manufacturing!"

April 10, 2018

5.0

The formalization of how to run a large, complex warehouse has saved thousands of hours.

Pros

I greatly appreciate how flexible and extensible the platform is. The team that initially thought it out has continued to astound me with the insight they distilled into their product. They just released even more functionality to save you more time! Their support team rocks too!

Cons

DEAR is not always the easiest to learn about. You can get going with very little input, but learning how to save yourself time is a steep learning curve.

Review Source

LL

Laura L.  
Managing Director  
Wholesale  
Used the software for: Less than 6 months

### "Great Software "

April 3, 2024

5.0

Pros

Very functional, lots of opportunities to manage different parts of business under one roof.

Cons

Advanced software, can look a bit complicated from first look.

Review Source

LS

Luis S.  
Marketing Director  
Apparel & Fashion  
Used the software for: 6-12 months

### "Simply Amazing"

June 8, 2017

5.0

We are currently saving around 3, 4 hours a day of man work.

Pros

Finally i found a way to sync all my stock with several marketplaces with a click of a button. totally flexible, great interface, easy to use and understand, and the best is the costumer support, they are available real time by chat and will make you feel confident 100% with all your questions. Give them a try. Great platform that will cover all your needs.

Review Source

Response from Cin7

June 8, 2017

Thanks Luis for all your feedback about Orderhive. - Jayneel, Cofounder.

DK

Dave K.  
CPO  
Food & Beverages  
Used the software for: Less than 6 months

### "Best IMS tool that I've used so far that can actually handle production and assembly needs. "

June 1, 2023

5.0

Pros

The import features, how it auto created bundles, the ease of reporting

Cons

It's hard to troubleshoot bugs as you have to pay separate for true IT support

Review Source

JT

Jake T.  
Sales  
Wholesale  
Used the software for: Less than 6 months

### "Great Customer Service"

February 1, 2023

5.0

Good

Pros

The customer service is excellent. \[sensitive content hidden\] has been a lot of help. Would not have been able to set it up without her.

Cons

Still too new to the software to know...

Alternatives considered

[Extensiv Order Management](https://www.capterra.com/p/145409/Skubana/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/)

Reason for choosing Cin7 Core

Cheaper

Review Source

RB

Rhey B.  
Inventory and Sales Coordinator  
Wholesale  
Used the software for: Less than 6 months

### "Overall Review for DEAR Systems"

July 5, 2022

4.0

Pros

Inventory Management is easy; just needed to be set up properly to prevent any confusion; especially when dealing with Case Pack Items. Integration with Xero also works well.

Cons

Bulk uploads have too many required fields for it to go through. It would be better if we can lessen the required information per upload.

Review Source

CT

CINO T.  
Operation Manager  
Cosmetics  
Used the software for: 2+ years

### "Excellent Software"

October 23, 2019

5.0

Pros

\- Able to access everywhere - Simple and friendly use

Cons

\- Only able to create one CN in one Invoice. - There have no amount discount select in sales.

Review Source

MH

Matt H.  
VP  
Sports  
Used the software for: 6-12 months

### "Review"

February 9, 2023

5.0

Pros

I worked with employee \[sensitive content hidden\] and he was incredibly helpful!

Cons

Dashboard - but could just need more time to explore the options

Review Source

Mike U.  
Owner  
Environmental Services  
Used the software for: 6-12 months

### "Powerful Platform, Horrible Service"

May 24, 2016

2.0

I was originally very pleased with DEAR and its approach to accounting integration. Seems to have all the bases covered. The additional manufacturing modules and the ability to customize receipts, invoices and purchase orders really sets it apart. Too bad the customer service is absolutely horrific. The support reply emails, when they finally do reply are very condescending in nature and they assume you should know the inner workings of their code.

Pros

Powerful features, accounting integration, accounting customization

Cons

The worst customer service of all.

Review Source

YB

Yasmin B.  
Account Manager  
Computer Software  
Used the software for: 1-2 years

### "Fantastic for inventory management"

August 28, 2019

5.0

Pros

Great integrations with Salpo and Xero .

Cons

I once duplicated a serial number which shouldn't happen, as a serial number should be a unique identifier.

Reason for choosing Cin7 Core

DEAR is better at tracking batch and serial numbers in comparison to others such as Unleashed. DEAR also has better integrations.

Review Source

KL

Kevin L.  
director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Mostly rich functionality with good coverage of our business processes"

March 14, 2018

4.0

We run all our business operations on this software

Pros

Good range of functionality; Xero integration; clean interface; API; additional attributes

Cons

Weak support for shipping; additional attributes limited; strongly accountant view not business view; lots of annoying gaps

Review Source

BM

Brian M.  
Warehouse Manager  
Consumer Goods  
Used the software for: 1-2 years

### "This program has been a game changer. It allows us to process orders so much more quickly. "

December 19, 2017

4.0

Speed and efficiency.

Pros

I like the ease at which our orders transfer straight over, with the shipping speed that our reps picked.

Cons

I am trying to do an aging report, so I can move stock around. The less I sell it, the higher it would go. Unfortunately, I had to just take a stock count and check every item for times of sales.

Review Source

Response from Cin7

December 22, 2017

Hi Brian, Thank you for the review. There is a report in DEAR specifically for Inventory Aging. Go to Reporting Module, scroll down to Inventory reports and click on Inventory Aging. Best Regards DEAR Team

VR

Verified Reviewer  
Business Operations Manager  
Retail  
Used the software for: 6-12 months

### "Great and with a few tweaks could be AMAZING"

January 3, 2019

4.0

Pros

This is an easy Inventory Management System to use. We utilized the Onboarding provided by DEAR and the ongoing support we receive to make sure our system is being used as much to its potential for us is amazing. CSR especially is always on hand to assist with any questions.

Cons

Other features would be also be helpful if integrated into DEAR - like to totals at the bottom of the Purchase Order /Sales Order Pages etc (and the other drop down pages)

Review Source

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