# Page 19 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

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Last updated March 15th, 2026

# Page 19 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 451-475 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CG

Carrie G.  
VP Operations  
Retail  
Used the software for: 6-12 months

### "Great- very easy to set up and very user friendly"

January 4, 2018

4.0

We have better control of our inventory and we are able to manage our customer information better than we could in the past.

Pros

The software is very easy to use, especially for users that don't use it as frequently like the external sales team.

Cons

The dashboard can't be easily customized. It's nice to see the improvements that have been made, but it would still be nice to be able to have different views.

Review Source

Response from Cin7

February 7, 2018

Hi Carrie, Thank you for taking the time and leaving some great feedback. We will continue improving dashboard UI. Please feel free to leave suggestions on our feature request forum if you would like something specific implemented in the future. http://support.dearsystems.com/discussions/forums/1000108132 Best Regards DEAR Team

OJ

Olivia J.  
Customer Services Advisor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Overall Fantastic Product"

November 4, 2019

4.0

It is very convenient and quick, bringing up a customer's file. Information is easy to store and access. Overall Dear is a lovely system to use on a daily basis!

Pros

Some of the features I enjoy the most about Dear, is the ease of use, and how everything is simply laid out, and easy to understand. I also find the time-keeping records of when attachments are printed, very useful.

Cons

Occasionally, certain lines and input cells disappear, or notes aren't saved for no apparent reason.

Review Source

AD

Adam D.  
Director  
Retail  
Used the software for: 6-12 months

### "Frustrating experience, lacks features you take for granted in UK market "

June 17, 2020

2.0

I would say it is a bit of a mess - we had to stay with them until we had a bespoke solution made that is already running much better for us and less ongoing cost.

Pros

not a lot. But it integrated to some degree with our cart and quickbooks

Cons

No returns, credit note functionality, poor/basic integrations, no way to raise a po with customer delivery address (drop shipping) - ALSO WE ARE ABLE TO CHANGE THE URL TO SHOW OTHER CUSTOMER'S ORDERS! Slow/downtime - just poor useability

Review Source

Daniel M.  
Ceo  
  
Used the software for: 6-12 months

### "Great Product Management"

July 28, 2016

5.0

Very Easy to use, I used orderhive to manage several selling channels. I had a quick easy time connecting Orderhive to Other applications through their api.

Pros

The back end UI. Its very sleek and nice looking, sorta like wordpress and woocommerce

Cons

The B2B system needs improvement. I was hoping it would like like an online shop like tradegecko b2b.

Review Source

Response from Cin7

July 28, 2016

Hi Daniel. Thank you for your honest feedback. We'll surely enhance our Wholesale portal in the coming times. :)

JM

Johnson M.  
Vice President of Operation  
Furniture  
Used the software for: 6-12 months

### "User friendly interface, cost is reasonable, software continuously improve almost in daily basis."

July 31, 2017

5.0

Cost effective, easy to use, good functions and features, friendly and helpful customer service.

Pros

They listen to their customers and continue make improvement to their software. We've been Orderhive customer nearly a year now, many functions and features have been added. Keep track of inventory, order process, retrieve information, reporting, pricing structure, tagging, shipping, return and etc. are pretty straight forward and well design.

Cons

\- Unable to edit approved invoice - Unable to print return invoice and credit memo But again, they are making improvement almost in daily basis so I am pretty sure those functions will be in shortly.

Review Source

BJ

BJ J.  
Operations Manager  
  
Used the software for: 6-12 months

### "Been using for 7 months and this is by far the best cloud based inventory we have come across."

July 16, 2018

5.0

Pros

Integrations with Square, Shopify, Quickbooks online. The integrations work very smooth. It's accounting focused inventory software, which is great because it transfers everything straight to Quickbooks Online without issues (COGS, Inventory, Sales, Invoices, Inventory bills, etc.). I tested a bunch of other competitors but this was by far the most polished and offered the most bang for the buck.

Cons

Sometimes a little buggy, but very rare. The reporting feature could use an overhaul. Gave 4 stars for customer support because they could use some improvement, but you really don't need it because the software works.

Review Source

AB

Albert B.  
Financial manager  
Food & Beverages  
Used the software for: 1-2 years

### "Very good. "

December 29, 2017

4.0

help manage the business on a day to day basis

Pros

Detail in reports. If you are understand the logic behind the software, then it is easy to work with.

Cons

1)It is not easy customizable , 2) to integrate with our self developed e-commerce system are not easy and 3)training is not available in the RSA. from local partners.

Review Source

Response from Cin7

January 5, 2018

Hi Albert, Thank you for the review. We have a number of local partners in South Africa. You can find the full list here: http://dearsystems.com/inventory-software/find-a-partner/ Regards DEAR Team

DA

Damien A.  
Manager  
  
Used the software for: 1-2 years

### "Great product and amazing support. Well worth it!"

February 1, 2018

4.0

Pros

Functions, support and API are fantastic. Great Value for money and definitely great features that large programs offer

Cons

Some clunky tasks that need annoying process to complete. Its generally very good but some small things like undoing and re authorizing tasks is a pain

Review Source

CS

Courtenay S.  
Wholesale  
Food & Beverages  
Used the software for: 6-12 months

### "The Pros / Cons of Dear Systems"

November 25, 2019

5.0

Pros

The thing I love most about Dear is the ease of moving inventory between all of our 3PL's, manufacturers, and customers. We can see levels of inventory in real time and make transfers before any one location has depleted stock.

Cons

The cons of using Dear would be the support through the chat feature - often times I am repeating steps that they are requesting because the agent has not yet looked at the specific ticket.

Review Source

HC

Hooi C.  
Accountant  
Medical Devices  
Used the software for: 1-2 years

### "Intuitive, Excellent Dear support, value for money inventory software for our manufacturing client."

December 21, 2017

5.0

easy to manage stocks and sales

Pros

Intuitive, easy to filter when searching for stock, excellent support can run reports and trial balance.

Cons

Production feature - needs more improvement for manufacturing ie sub assemblies that are linked as one process of assembly and forecasting tool is missing.

Review Source

Response from Cin7

January 5, 2018

Hi Hooi, Thank your for the review. This year we will be focusing on in app enhancements. If you have any wishes please leave them on our feature request forum for development considerations. Regards DEAR Team

AP

Angela P.  
Accounting Specialist  
Consumer Electronics  
Used the software for: Less than 6 months

### "Great Support"

February 4, 2022

5.0

Pros

I needed help over the weekend and the customer support was available, fast, and helpful.

Cons

I am still learning what the software is capable of.

Review Source

MD

Mohammed D.  
Director  
  
Used the software for: 1-2 years

### "We recommend this software for anyone who needs a flexible and excellent solution"

June 16, 2017

5.0

" Its been a year since I have been using Orderhive. By far the customer support team has been at the top of my problems. An innovative software, with updates been made on a timely basis. In all a good solution to work with for a start up business. "

Pros

" Its been a year since I have been using Orderhive. By far the customer support team has been at the top of my problems. An innovative software, with updates been made on a timely basis. In all a good solution to work with for a any business. "

Review Source

MP

Marie P.  
Executive assistant  
Restaurants  
Used the software for: 6-12 months

### "Amazing inventory management tool !"

July 25, 2018

5.0

I save a lot of time !!!

Pros

I like that it's easy to use, very intuitive and very customizable for any business model. It takes a little time to set it up properly, but once done, you have a very nice inventory management tool on hand. It integrates flawlessly with Xero, WooCommerce, Square, ShipStation and more. This helps us to save tremendous amount of time. Also the customer service is amazing ! I get answers under an hour about each time.

Cons

There is some little glitch here and there that you easily bypass and it's missing an integration with a strong CRM, right now it's small CRM that don't do a lot.

Review Source

TB

Travis B.  
Enterprise E-Commerce Manager  
Automotive  
Used the software for: Less than 6 months

### "Excellent, positive, easy to use, with great support."

June 11, 2018

5.0

Accurate inventory, a single location to process orders from, better rates on shipping labels, and a smooth process to actually process our orders.

Pros

The interface is clean and easy to understand. Work flow is smooth and quick to process. Most things are readily apparent. Support has been above and beyond. I have had a flood of question as I try and integrate their system with ours, and they've been there every time. I cannot say enough good things about the Orderhive team. Their product does exactly what they state it will do, but their support staff has really won me over. This software has resolved inventory issues that have been plaguing our organization for months, without the need to implement multiple fixes or plugins to achieve our goals. A simple one-stop shop for these woes.

Cons

I wish more things were customizable without hitting Orderhive plus. That being said, this falls under the wish list category. Software works and does as advertised without add-ins.

Review Source

TK

Thinesh K.  
Sales Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great system"

December 8, 2021

4.0

Very good

Pros

The system is user friendly and convenient.

Cons

The price is competitive but should have more plans

Reason for choosing Cin7 Core

Due to the review

Review Source

VR

Verified Reviewer  
Managing Director  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Fraud alert - Stay away from this company! N"

December 7, 2019

1.0

Stay away! These guys are fraud!

Pros

At first they seem legitimate. The software appeared to be simple enough.

Cons

I invested over $50k to personalize this software and when it was time to deliver on their promises they completely stop responding, \[SENSITIVE CONTENT HIDDEN\]. I am highly disappointed with this company. It appears because they are based in India they do not feel like a paid contract applies to them.

Review Source

MA

Mohammad A.  
GM  
Medical Devices  
Used the software for: 1-2 years

### "After one year of evaluating many other products, we found what we really need!"

September 21, 2019

4.0

Excellent

Pros

DEAR is the best purchase, sales, and inventory single software to meet our needs. Updates and improvements are regularly done.

Cons

Some customization cannot to be done but there is always a way around it and support are always great help.

Review Source

IM

Imran M.  
Accounting  
Food & Beverages  
Used the software for: Less than 6 months

### "Dear Support Review"

March 23, 2023

5.0

Great platform for inventory management.

Pros

Great Support. Advanced inventory options.

Cons

No Average Costing function for Finished Goods

Review Source

TS

Tanja S.  
Director of Operations  
Renewables & Environment  
Used the software for: Less than 6 months

### "Integral to our company!"

May 25, 2023

5.0

Pros

What I like most about DEAR is the user experience of the platform

Cons

There is nothing I don't like - love using dear!

Review Source

AT

Ana T.  
Logistics Manager  
Medical Devices  
Used the software for: Less than 6 months

### "User-friendly "

May 12, 2022

5.0

Good

Pros

Its is easy to use, the dashboard gives a good summary of all the information we need. The reports are easy to generate and I like that you can customize your view to reflect all the data needed.

Cons

Support can be slow. As a new user we need quick answers but it can take a business day to hear from support.

Review Source

RB

Rebecca B.  
Finance Manager  
Food Production  
Used the software for: I used a free trial

### "Great Support!"

August 30, 2019

5.0

Very simple system to use, great support team with excellent knowledge of the system. Throughout trial support where is constant contact to check how it was going.

Pros

The software is very easy to use and although are production is not simple, support were always able to offer a solution to any problem.

Cons

Nothing really, we just needed to get our head around the fact that is wasn't bespoke to our business, therefor has to make small sacrifices to make it work.

Reason for choosing Cin7 Core

Pricing was reasonable for a non bespoke system, with no upfront costs just the monthly license fee.

Review Source

IH

Imran H.  
Director  
Apparel & Fashion  
Used the software for: 2+ years

### "Simply the best! No other words can explain this app! "

April 20, 2018

5.0

Pros

The Functionality. The Response Time. The Customer Service. The Price. Basically there is not one this I dont like...I like everything about it!

Cons

Up till now there is not one thing I dont like about this software, everything is great, and im hoping to use it forever :)

Review Source

LM

Luke M.  
GM  
Retail  
Used the software for: 1-2 years

### "DEAR Inventory Review"

November 20, 2018

4.0

It’s been great to date. Would love to see the feedback above taken on board down the track.

Pros

Easy to use with great integration features at an affordable price for business at all sizes

Cons

Development done in Australian hours. Could do these on a Friday night US time to minimize impact for businesses on the other side of the world No test area - unable to create a sandbox easily to run integration testing etc. No backup feature available

Review Source

CT

Chiraag T.  
General Manager  
Consumer Electronics  
Used the software for: 6-12 months

### "Great platform and can be amazing with a few small upgrades"

November 20, 2019

4.0

Solved our inventory issues. Integrates well with our online platform, but would help if there was more integration being built

Pros

Simple, easy, does what its supposed to.

Cons

Reports are not the best. Not customizable to local countries requirements easily. Calculate the value of ALL the ADDONs you need before you just look at the monthly figure. They surley ADD UP! 20 extra for this 49 for that.. blah blah

Review Source

AS

Angela S.  
VP - Strategy and Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Pre-sales support was fantastic and made all the difference. We are new users but so far going well."

November 28, 2017

4.0

Have a integrated view of our inventory and production, which is connected to our sales management function as well as accounting.

Pros

Support, support! Online, within the software, live chat, pre-sales. Our processes are quite unique and finding a software that could meet most requirements was really hard. The API is quite open and documentation is clear and complete. We were able to build an integration to Salesforce thanks to that. Readily available integration to Xero is a great plus. Ability to create assemblies, and assemblies within assemblies is very important for us.

Cons

Advanced sale functionality is not yet available through the API. There is no specific functionality to manage product returns. Functionality around serial numbers is limited and needs improvement.

Review Source

Response from Cin7

December 11, 2017

Hi Angela, Thank you for the great review. Advanced sale functionality will be available through the API beginning of 2018, we are currently in development phase of API version 2. Thank you DEAR Team

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