# Page 20 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 20 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 476-500 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jimmy T.  
inventory manager  
Consumer Electronics  
Used the software for: I used a free trial

### "Dishonest onboarding and discovery teams"

October 21, 2020

1.0

Discovery calls, they'll tell you it does everything, you spend time to implement and then they tell you all the limitations after

Pros

pay monthly for inventory system, but unfortunately, it had flaws that we couldnt work with, we might have even tried to make it work if they were honest about the flaws at the start

Cons

It doesn't push changes to a Shopify order across to DEAR, they suggested manually deleting the order in DEAR and then resyncing and that was pushing wrong information across. Wouldn't have gone out of my way to give it one star normally, but I actually thought this could cause issues called and asked prior to implementing and they told me that it would be able to handle that when it doesn't. It was 1 or 2 things that i called and asked about and both concerns they said DEAR is built to handle these situations and only after implementing they then backpedalled and said it can't handle it. Super annoyed with all the time wasted wouldn't be surprised if i found out that their tactic to promise the world and after implementation users probably invested to much time to change.

Review Source

DH

Dena H.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Inventory and Manufacturing"

March 7, 2022

5.0

Pros

Assembly order, Awesome support from \[SENSITIVE CONTENT\]

Cons

not easy to categorize assembly order

Reason for choosing Cin7 Core

because DEAR System has assembly order, the rest are just simply inventory systems

Review Source

Response from Cin7

April 4, 2022

Hello Dena, Thank you for your feedback. We are glad we were able to help you. Our development team works very hard to release new features and improvements every other week. Please feel free to raise a feature request (https://support.dearsystems.com/support/discussions/forums/1000108132) and check our development roadmap (https://dearsystems.com/development-roadmap/) & release notes (https://dearsystems.com/categories/release-notes/) for updates. Regards, DEAR Team

MGE

Mary Grace E.  
Unit Head  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "I like Dear Inventory"

September 11, 2018

5.0

Pros

I like this software because it helps me to track the orders. The features is great for retailers. Easy to monitor the

Cons

The only negative that I experienced using this software is the slow loading of the system but the functionality is nice and very useful.

Review Source

JCC

Jean Christophe C.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Great system and team! "

June 7, 2022

4.0

Great onboarding and sales team. User friendly system.

Pros

User friendly, everything seems to work very well and real time.

Cons

nothing for now. we are just starting using the software.

Alternatives considered

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

Reason for choosing Cin7 Core

Cin7 was a disaster.

Review Source

RH

Ron H.  
Head of Engineering  
Computer Software  
Used the software for: 2+ years

### "Very extendable, easy to use ERP system"

September 18, 2019

5.0

I always recommend Dear to friends who are looking for a versatile ERP solution that doesn't cost the earth and is easy to use.

Pros

The platform is fast, easy to use and is logical once you read the screen content.

Cons

Some of the UI elements are not logical. For instance, a red x next to a mistake as opposed to a red exclamation mark. It's fine after you know this though!

Reason for choosing Cin7 Core

More features and ideally suited to the needs of the business.

Review Source

NM

Nate M.  
Consultant  
  
Used the software for: 2+ years

### "Rock Solid "

February 8, 2019

5.0

Pros

Dear is a solid software with great integrations including dropship options and Vend POS operating system. Integrates with QB as well!

Cons

Dear can be a little overwhelming and not have the best user interface. Some integrations lacking, but nothing major.

Review Source

DS

Danita S.  
Operations Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Customer service is OUTSTANDING!"

December 19, 2017

4.0

Inventory and sales order management

Pros

I like that it offers so much. You can search in many ways, the amount of information available by reports is GREAT!

Cons

It is extremely expensive to add a user. I don't think that it should cost that much to add a user. I also don't like that it was setup initially by me as a user and now that I am an Advisor, I can't change that. It is costing the company extra money to pay for me as a user. Being that I am the one that recommended the software, I think this is unfair.

Review Source

Response from Cin7

December 22, 2017

Hi Danita, Thank you for the review. If you are an advisor you have a special adviser access which does not require you to use up a user license. You need to be registered for our partner program to have adviser access to your clients accounts. For more information please see here http://dearsystems.com/inventory-software/home/partner/ Or alternatively contact support@dearsystems.com or book in a call to speak to a representative here https://dearsystems.youcanbook.me/index.jsp Best Regards DEAR Team

MP

Michelle P.  
Director of Operations  
Medical Devices  
Used the software for: 1-2 years

### "Cloud inventory software that works. "

September 16, 2020

5.0

Pros

I like that it is cloud based and that I can access it from anywhere. Support is always there to help in chat and follows up on issues.

Cons

I really like the software, but I wish they had a mobile app for iphone.

Review Source

AG

Aleksandra G.  
Owner  
  
Used the software for: 1-2 years

### "Amazing customer service, great value for money! "

September 27, 2017

5.0

Pros

Fantastic price especially for the small business owner like myself, customer service is very responsive and quickly finds solution to my requests, easy to use, good functions and features.

Cons

I am definitely missing the SKU numbers on the orders overview page. The search function could work better - it only shows the first page of the results. Other than that - great product!

Review Source

CB

Christy B.  
Operations Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Support is awesome!"

September 3, 2020

4.0

Pros

Integrations are fairly simple and support is very responsive. \[SENSITIVE CONTENT HIDDEN\] is excellent! He always responds promptly and always follows up when he says he will.

Cons

This software is not very intuitive. Tutorials are difficult to understand and the screenshots no longer look like the current software looks, so it's hard to follow.

Review Source

JH

Julie H.  
Owner  
Retail  
Used the software for: 6-12 months

### "Orderhive "

August 21, 2018

4.0

Is a great starter program for people with not much on-line selling experience.

Pros

Pretty easy to use - it also lets you have multiple E-commerce platforms in one location, as well as being able to ship and keep track of all your inventory in one location.

Cons

No big problems, just learning how to fill out the fields correctly in order for the platforms to sync.

Review Source

MF

Mary F.  
Accounts Receivable  
Machinery  
Used the software for: 1-2 years

### "Dear Review"

July 9, 2019

4.0

Pros

I like the way this application tracks our inventory

Cons

I wish things were easier to search. A general search bar that could look up invoices, transfers, and customers would be helpful.

Review Source

lH

leissa H.  
accountant  
Machinery  
Used the software for: 1-2 years

### "Good response rate within 24 hours."

July 10, 2018

4.0

Easy to sync with Xero software and easy to pick up errors when syncing.

Pros

Easy to get around and there are multiple fields that can be entered. Allows good integration with Xero software.

Cons

but would like more functionality with the reporting ie have an easier stock level report that can be run with a date field to be chosen - especially when running end of month reports in the new month.

Review Source

LG

Lisa G.  
Admin  
Retail  
Used the software for: 6-12 months

### "Good stock control system, used for producing invoices and syncs with our accounts software."

May 3, 2018

4.0

Pros

The system is very straightforward and easy to use for stock control and producing customer invoices and purchase orders. Dear syncs very easily with our accounts software.

Cons

When "undoing" sales it would be so much better if you could just undo 1 step of the process instead of going back to the order section ie when the invoice is authorised being able just to undo this instead of having to undo the whol order picking packing etc.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Owner"

October 7, 2016

5.0

I highly recommend Orderhive. Customer service is excellent. Thanks to Dipan he has really made my experience using Orderhive wonderful. He always has a solution for all of my needs. The interface is pretty easy to use but takes some getting used to. But overall, very happy with this app.

Review Source

Response from Cin7

October 12, 2016

Hi. Thank you for your honest feedback. Looking forward to offering more useful features. :)

TH

Trevor H.  
Developer  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Excellent Support"

January 25, 2022

5.0

Pros

I had some issues getting OrderHive to connect and support did a great job in fixing the issue.

Cons

Nothing right now, I was helped immediately.

Review Source

GP

Gareth P.  
Director  
Accounting  
Used the software for: 1-2 years

### "Dear Inventory"

March 22, 2017

5.0

I've set several clients up on Dear - including some who are "technologically challenged". All my clients love it - it's easy to use, easy to fix errors and the support is brilliant. I can't recommend this software highly enough.

Pros

It's easy to use and easy to correct errors when it is made

Cons

The advanced features is not as easy on the eye as the standard features. Reporting, while powerful could be better presented.

Review Source

MA

Mohamed A.  
Operations Manager  
Retail  
Used the software for: Less than 6 months

### "Inventory Management"

June 9, 2022

5.0

Just started using, so far all looks good

Pros

Excellent UI. Easy to Create and Receive POs

Cons

Product Frields could change a few Name Fields. But funtionality is still good

Review Source

MS

Marina S.  
CEO  
  
Used the software for: 6-12 months

### "Very easy inventory management tool and excellent customer support"

May 1, 2018

5.0

Pros

It was easy to integrate multiple selling channels. Customer representative assisted on every step to make sure that integration went smoothly. Software works flawlessly and inventory levels update super fast on all channels. When we have any issue it's easy to get help from OrderHive team.

Cons

At first I wished it would let us feed lower quantities to some channels to avoid the risk of overselling hot products. But later when I saw that inventory updates very quickly the need for such feature was no longer desired.

Review Source

MP

Matt P.  
Business Development Director  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Best Onboarding Team Ever!"

March 10, 2022

5.0

We took advantage of the discounted package for clients making the move from TradeGecko to DEAR due TradeGecko ceasing to operate this summer. My overall impression is of how great \[SENSITIVE CONTENT\] and the Onboarding Team were at helping to make this a smooth and confident transition!

Pros

The simple dashboard and overall intuitive usability along with it's easy integration with Xero and Shopify.

Cons

In an ideal world we would like to have been able to migrate more than 1 years historical order data.

Review Source

LW

Linda W.  
  
  
Used the software for: Less than 6 months

### "Great value and customer service"

July 4, 2016

5.0

I had been searching for a product to manage my inventory for my online sales plus also my wholesale sales, and most of the products out there that I found were too expensive for my budget. These costs add up, especially for small businesses. I came across Ordehive, which has a long list of features for a great price. Initially I had some trouble setting up the system, though was blown away by the fast customer service and the ease of communication. My point of contact has been customer representative - we have had numerous skype calls, emails and messages to get things working the way they should. The Orderhive team have made changes to the system for me so it is more suitable to my business.

Pros

Entry level cost with great features; great customer service; the ability to have all of my inventory organised

Cons

There are some features that need tweaking for my particular business, though the orderhive team take all of this feedback on board and are open to making changes.

Review Source

Response from Cin7

July 5, 2016

Hi Linda. Thank you for your honest feedback. :)

MJ

Marlan J.  
Head - Seagull Foods  
Food & Beverages  
Used the software for: Less than 6 months

### "Dear Experience "

June 9, 2022

5.0

Satisfactory

Pros

User interface, Ease of use , customer support

Cons

Hardly any least liked features detected so far

Reason for choosing Cin7 Core

Use of use

Review Source

DM

Dan M.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Feature rich inventory system"

December 15, 2021

4.0

Pros

Interface user experience, and seamless integration with other systems I use.

Cons

Not so much the software, it just takes a lot of effort to get the initial product list, supplier list etc all set up.

Review Source

LP

LaDonna P.  
Purchasing  
Retail  
Used the software for: Less than 6 months

### "Customer Service"

August 28, 2020

3.0

My phone and chats have been very pleasant and helpful. Everybody I have dealt with have been able to resolve my issues.

Pros

Integration with other apps. Helpful customer service.

Cons

It would be nice if it would integrate better with WooCommerce. I would prefer to have it write back and forth. Now we have to correct Woo and then go correct Orderhive. I would like to see more grid view options. Backorders, Stock locations on Po's, PO expected due dates by item.

Switched from

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Security upgrades issues

Review Source

PD

Paul D.  
Online Entrepreneur  
Wholesale  
Used the software for: Less than 6 months

### "The Greatest Inventory Software Out There That I Found"

December 5, 2018

5.0

A very great experience! Great customer Service, Great Integrations, Always being updated and that is the most important! They are always on the move to bigger things! When a company keeps upgrading and finding more efficient ways for you than its a win!

Pros

I'm very happy that I found OrderHive! It meets my Shopify & Ebay needs very well. I tried it with Amazon aswell and it is really good too! The customer support is GREAT. Everytime I'm with their support I always get a message back and they go beyond their way aswell as skyping me and guiding me and helping me along the way. They have articles on useful information and always coming out with new added features. This is the greatest thing :)

Cons

Great

Review Source

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