# Page 21 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 21 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 501-525 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Letitia B.  
  
  
Used the software for:

### "Orderhive"

April 9, 2016

5.0

I signed up for Orderhive as I run a multichannel store and I found myself constantly overselling items and found it quite time consuming having to update inventory quantities for each of my 3 channels every time something was sold. Whilst there were a few hiccups in the original setup, the support team were there very step of the way to help with an easy integration. Every time I had an issue they were quick to respond and help me sort out the problems. Orderhive has definitely saved me hours and headaches from overselling!

Review Source

Response from Cin7

April 9, 2016

Hi Letitia. Thank you so much for your feedback.

SV

Sarkis V.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "Dear review"

May 19, 2023

5.0

Pros

the order management system is very handy

Cons

Default General ledger accounts can include more recommended accounts

Review Source

EB

Elmarie B.  
Administration  
Retail  
Used the software for: Less than 6 months

### "Customer service "

April 14, 2022

3.0

Pros

Efficiency, tells you what you have in stock

Cons

Edit options, that requires a quick edit.

Review Source

Roger G.  
Chairman and Director  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Excellent cloud based service and application"

March 21, 2017

5.0

The switch to Dear went well with good active support through the help desk. We are very happy with the functionality of the system. The integration with Xero was very easy to execute.

Pros

Cloud based and quick to adopt.

Cons

Need a better than rudimentary understanding of inventory practice.

Review Source

VR

Verified Reviewer  
Company Owner  
Wholesale  
Used the software for: Less than 6 months

### "Takes time, but has all the functionality."

October 29, 2018

5.0

Overall it's been excellent, but not without its problems

Pros

The uniformity and ease of layout. Customer support has been superb. Perfect attention.

Cons

Integration to sync key data with XERO. Personalisation of templates for invoices, Purchase orders etc.

Review Source

JH

Jennie H.  
Administration  
  
Used the software for: 6-12 months

### "The changeover to DEAR Inventory was relatively easy and we were up and running the same day."

April 20, 2018

4.0

Pros

It does not take long for anyone to become proficient in using this software. Customer support responds quite quickly.

Cons

Not being able to add extra items to a drop shipment purchase order. Our customers often want to add to an existing order but once a drop shipment PO is created it cannot be added to. Also, while the reports offered are good, not having the option to create your own report from scratch is limiting. A report writer function would be a good addition.

Review Source

VR

Verified Reviewer  
Founder  
Dairy  
Used the software for: Less than 6 months

### "Good product, great customer service"

April 18, 2019

5.0

Pros

It has a good range of features, adapts easily and integrates with so many platforms easily. Their customer service is AMAZING. Seriously, one of the best customer success teams out there.

Cons

There are some minor UX issues on List view.

Review Source

MH

Michele H.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Inventory Management"

December 14, 2022

4.0

Pros

Use this to manage stock and cost of sales.

Cons

User management could be easier to manage.

Review Source

rS

rahul S.  
financial controller  
Information Technology and Services  
Used the software for: Less than 6 months

### "Dear IMS"

June 28, 2022

4.0

Pros

Great onboarding , very thorough and quick process. System is very robust.

Cons

A bit pricey and would love to have ability to have more users at the same price.

Review Source

NC

Nina C.  
Automation Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use. Support Team very responsive"

December 5, 2022

5.0

The system itself is great, it's just that we really need to use it more often and keep on testing and reviewing this. So far, it's working the way we want it to, but there are still some gaps that need to be filled in. We'll see in the coming months.

Pros

The software is very comprehensive. It has lots of features that we haven't yet discovered but it's a pretty powerful inventory system.

Cons

It's challenging to update document templates so I always need the help from the support team's template assistance.

Alternatives considered

[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[Clean Smarts](https://www.capterra.com/p/199981/Clean-Smarts/)

Reason for choosing Cin7 Core

It just didn't work with us.

Review Source

DL

Danielle L.  
Internal Sales  
Mining & Metals  
Used the software for: Less than 6 months

### "Inventory"

November 8, 2022

4.0

Pros

how is controls the stock and manages the inventory

Cons

nothing at the moment we are still getting to use it

Review Source

Drew B.  
Director  
Retail  
Used the software for: Less than 6 months

### "Onboarding a dream"

June 10, 2022

5.0

We had a fantastic experience with the onboarding process from our account manager \[SENSITIVE CONTENT\]. She made the whole process easily understandable

Pros

Ease of use and price point versus competition

Cons

Unsure yet as not used it for long enough to gauge

Review Source

VR

Verified Reviewer  
CPA  
  
Used the software for: Less than 6 months

### "Very easy to learn, integrates well with multiple online selling platforms"

January 26, 2018

4.0

client is able to get away from tracking inventory on spreadsheets and can track goods by lot, recognize free / discounted goods easily in their onhands

Pros

Easy and intuitive, allows for sku consolidation from Amazon, real time. Quite a bit of information in the reporting tools, but I think the criteria screen is a little intimidating if you are not familiar with data cubes.

Cons

I would like to see some bulk processing functions added - eg mass disassemblies (break down different cases / flavors in one disassembly as opposed to one disassembly per flavor). Average costing would be a nice option.

Review Source

JJ

Jason J.  
Design and Production Coordinator  
Furniture  
Used the software for: 1-2 years

### "Generally quick, easy and functional"

December 19, 2017

4.0

Pros

Easy to manage inventory, good exporting and importing features. Great template editing capabilities and good customer support. Great multitab usage.

Cons

It is often slow to load, but once loaded it is relatively fast. Cannot just undo to invoice stage, can only undo all the way to quote stage.

Review Source

VR

Verified Reviewer  
  
Accounting  
Used the software for: 6-12 months

### "Best Service & value of money"

December 9, 2016

5.0

Dear Inventory is the best of the cloud Inventory Application for small and medium sized businesses, which allows integration with Xero, QBO, Ebay, B2B portal, Capsule CRM, Vend, Shopify including API.

Pros

Best Customer support with almost every accounting feature which is required for small business

Review Source

Michael M.  
Partner  
Food Production  
Used the software for: Less than 6 months

### " DEAR Inventory Review"

February 14, 2019

4.0

Pros

Cloud based. Somewhat intuitive. Links with Xero. Strict controls.

Cons

Too many features on user access. There are about 30 controls you have to decide to grant or restrict on users. Cut that down to 10.

Review Source

DG

Dylan G.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Good "

July 18, 2019

3.0

Pros

Overall use is good with good integrations.

Cons

Cluncky reports and pricing is a bit pricey

Review Source

MS

Martin S.  
Technical Manager  
Biotechnology  
Used the software for: 1-2 years

### "Oh Dear! This has made life much easier."

April 13, 2017

4.0

We moved to using DEAR about 18 months ago and it has been fantastic. It has made life so much easier for everyone across our two sites. The entire process from ordering to payment or through invoicing is very straightforward.

Pros

Transparent, simple, straightforward. Everyone was using the software with less than one hour of training

Cons

The dashboard information is in reverse priority order as far as I am concerned. So, I need to scroll to the bottom every time I look at the dashboard.

Review Source

JA

Jaimee A.  
Internal Auditor  
  
Used the software for: Less than 6 months

### "Great Support Team"

January 7, 2018

5.0

Pros

The system excels in areas like product costing which includes labour hour rate and MOH rate. It also now includes graph which helps us to see the overview of the company.

Cons

I think it needs improvement in terms of assembly tab where it only assemble one type of item. It will be better if we can assemble multiple items.

Review Source

Response from Cin7

February 9, 2018

Dear Jaimee, Thank you for the great review. Just addressing the cons could you kindly leave a detailed review of what enhancement you would like to see in our assembly feature so we can consider it when we revisit production module this year. http://support.dearsystems.com/discussions/forums/1000108132 Best Regards DEAR Team

RH

Ruth H.  
Founder  
Retail  
Used the software for: Less than 6 months

### "Easy to use, affordable order management"

July 12, 2016

4.0

After shopping around for a while we selected OrderHive as they seemed to have all the functionality we required, at a much more affordable price than other order management systems. The technology seems fairly new as they are still developing new features, however all key features are present and working well. They've been helpful with small customisations that I've needed to make it work for my specific requirements, which I've really appreciated. Customer support is based in India, so they don't come online until the afternoon here in Australia but they're always helpful and quick to respond.

Pros

Good set of features Shopify integration Open to customisations Easy to use API access available

Cons

Some features weren't quite as we needed them, but for the most part they have added customisations to make this work for us.

Review Source

Response from Cin7

July 12, 2016

Hi Ruth. Thank you for your feedback. We'll continue offering you features and support as per your needs. :)

AT

Abigail T.  
Inventory Management Specialist  
Retail  
Used the software for: 1-2 years

### "Perfect Inventory Management Tool"

August 18, 2018

5.0

Pros

Using Dear Inventory becomes our work more easier. We can analyze large number of data using the information we generate from it. Its also very easy to use.

Cons

I once experienced difficulty in loading, but its not a major issue for me. Dear inventory is still very helpful.!!!!!

Review Source

SM

Sophie M.  
Director  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "DEAR - easy for small business"

May 31, 2022

5.0

Pros

Great work flows, easy to use and packed with features

Cons

Would like the dashboard to be more user friendly

Review Source

CC

Carl C.  
Director  
Retail  
Used the software for: Less than 6 months

### "Just right"

January 19, 2023

4.0

Overall, it has met or exceeded our expectations.

Pros

Easy to learn, use and configure. Logical layout and navigation. Integration to WooCommerce.

Cons

Search results can be improved - not able to sort search results by order date.

Review Source

MLF

Mary Love F.  
Supply chain planner  
Food & Beverages  
Used the software for: 1-2 years

### "For monitoring purposes"

August 30, 2018

5.0

Pros

Good for monitoring even the raw materials and incoming raw materials. We can easily anticipate when to order the materials based on basic computation of EOP.

Cons

I have no major problem so far. Just minor glitches like crashing and lagging but still tolerable.

Review Source

GK

Gene K.  
IT/Sales/Operations  
Sporting Goods  
Used the software for: Less than 6 months

### "Tradegecko to Dear Systems"

May 12, 2022

4.0

Pros

Inventory/Sales/Purchase Order Management Xero integration

Cons

No dedicated mobile app to create sales orders

Review Source

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