# Page 22 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 22 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 526-550 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HG

Hannah G.  
Senior Bookkeeper  
Food Production  
Used the software for: Less than 6 months

### "Review"

December 8, 2022

4.0

Pros

Guide software was handy for sharing timelines and data back-and-forth, rather than getting lost in emails.

Cons

API integrations were lacking in what we are ideally looking for.

Review Source

AB

Athena B.  
Sales Manager  
Farming  
Used the software for: Less than 6 months

### "Excellent Customer service"

March 24, 2023

3.0

DEAR is a difficult system to use but my Chat support person Duminda was exceptional!

Pros

Thank god for the chat function and the customer service support team. I would not be able to figure this system out without

Cons

The system is not intuitive. Thank god for customer support.

Review Source

KM

Kimberly M.  
Operations Manager  
Wholesale  
Used the software for: Less than 6 months

### "Good customer service "

February 23, 2023

4.0

Pros

I’m still learning - but it’s great customer support.

Cons

Not sure yet - still learning this system

Review Source

KM

Kushla M.  
Co-Founder  
Consumer Goods  
Used the software for: Less than 6 months

### "Value for Money"

August 30, 2019

5.0

Like the tagline says, the full range of ERP features at a SME price.

Pros

The comprehensive package. Dear Systems has all the options a start up or a small-mid sized company requires and offers it at a very competitive price. Perhaps the most important part is that I was never made to feel like a small customer with a limited budget. Onboarding team, especially Steffi was extremely helpful and professional.

Cons

It does require some tweaking and at times things don't run completely smoothly. But there is ample help online through documentation and videos.

Reason for choosing Cin7 Core

cost-benefit

Review Source

FS

Fatin S.  
Accountant  
  
Used the software for: 1-2 years

### "Excellent"

February 6, 2018

4.0

Pros

Give us a lot easier to refer the status of the business per daily. We can track our shipment status direct in this software.

Cons

Some can't edit as you wish.. need customer support to help you.

Review Source

PM

Philip M.  
Head of Operations  
Food & Beverages  
Used the software for: Less than 6 months

### "Happy with the sotfware overall"

September 17, 2019

4.0

Pros

Once you get to know how to use it, the software is really helpful and whenever issues arise the customer support is always prompt.

Cons

It takes a while to get to know how to use the software well and training options aren't really available except for a very expensive set up induction training.

Alternatives considered

[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

Reason for choosing Cin7 Core

Slightly better reviews overall, pricing was a bit better.

Review Source

LM

Loreto M.  
Inventory Analyst  
Retail  
Used the software for: 6-12 months

### "Perfect Software for us!!!"

February 22, 2018

5.0

Pros

With the use of DEAR INVENTORY we are able to integrate well with some other cloud based software. It really helped us to manage our inventories, it also handles our invoices so well....

Cons

We just encountered one breakdown, we can't even log in and use DEAR. I think all of us were unable to use it... Not a big issue since it happened only once and for sure their team is striving to improve DEAR...

Review Source

RM

Ryan M.  
Manager  
Internet  
Used the software for: Less than 6 months

### "Very good"

March 10, 2022

5.0

Pros

Honestly I expected the support to be poor but it was actually great, and they're very responsive and have a lot of knowledge about their platform which is typically not the case with other order management software.

Cons

There are a few things but I've suggested to them, and the requests are pretty reasonable so I'm sure they'll get ironed out at some point.

Review Source

SM

Suzanne M.  
General Director  
Retail  
Used the software for: Less than 6 months

### "The customer service is amazing ! I never see that ! "

May 23, 2018

5.0

It's a very affordable way to manage different inventories coming from different warehouses.

Pros

They answer in few minutes and always find a solution for us. Thanks a lot team for your patience and your help. The software is connecting to all warehouses and marketplaces which is very useful. Easy to use.

Cons

Poor documentation...BUT a very efficient customer service ! Inventory adjustment should be improve. We should not change directly the quantity but have another column to put adjustment number and put a comment why we adjust it. It is important to keep the reason why we adjust the number. It would be very useful for the physical inventory. Also, when we do a physical inventory in our warehouse, we should be able to freeze the quantity at a specific date.

Review Source

TC

Thibaut C.  
Supply Chain Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Easy and convenient. Nice customer service."

July 17, 2019

5.0

It is very nice to work in Dear, very important for me to face to nice software since i work a lot with Dear.

Pros

EASY! Logical, the design is clear. I like it.

Cons

I would say the reports are not as powerful as we could imagine

Review Source

DO

Daniel O.  
President  
  
Used the software for: 6-12 months

### "Huge time saver and great support from customer service."

June 12, 2018

5.0

Pros

Software is very user friendly and fits into my work-flow very nicely. I feel that the drop-ship feature (email) that the software is the easiest and fastest that I have used.

Cons

Wish the software included a product push to different channels out of the box but you can add this feature with orderhive plus. I will making the upgrade soon but wanted to get the feel for the software first.

Review Source

BH

Bill H.  
Owner  
  
Used the software for: 6-12 months

### "Great value and does exactly what we need!"

April 23, 2018

5.0

When someone places an order on our eBay store, Amazon MCF automatically fulfills it. This is worth it in itself.

Pros

Value. The price is right when compared to similar tools. Just do a simple price comparison and you will come to the same conclusion.

Cons

We've had a few hiccups, but I think that's part of getting it set up properly. When issues do arrise, the customer service members take care of them promptly.

Review Source

NM

Nate M.  
Sales Associate  
Retail  
Used the software for: 2+ years

### "Dear Systems is a stellar product"

May 5, 2018

5.0

Pros

Dear integrates with a wide variety of different systems and is built for drop-shipping for the modern era, which is a huge advantage to a small business.

Cons

Some small, quickly-resolved syncing issues, and frequent servicing by the IT team, which is helpful for working out bugs, but can cause technical glitches for the 30 min it's down.

Review Source

IT

Irem T.  
disturbution manager  
  
Used the software for: Less than 6 months

### "easy to use, price is good in comparison to other"

April 3, 2018

4.0

Pros

I have spend a lot of time trying to find an inventory management software for my needs and orderhive ended up being the one. Specially the price/product match was really good. I really like the simple use for orders. The unlimited warehouses and thee pricing tear are really useful

Cons

I guess it is still new and a developing product, there are features that would be good to have. But I think some are in development. These are the things I like the least: - tags are not added to the order exports - stock transfer: be able to write the comment while making the stock transfer. cannot delete a transfer. - adding the tag while making an order - automatically tagging orders coming from woocommerce as the chosen tag

Review Source

JM

Jamie M.  
Owner  
Retail  
Used the software for: Less than 6 months

### "We think we've sound the solution"

June 21, 2016

4.0

We are only very early on in our deployment of Orderhive however so far things seem to be working out well! We operate a raw dog food business where we deliver both in our local area and via courier. Finding a solution that integrated with Shopify has proved difficult - well lets be frank there are plenty but finding one that is a sensible price for a startup business was the tough part. Orderhive has a great price point and the support seems very proactive.

Pros

Good support Automated Tracking Integrates with loads of platforms

Cons

Would like the ability to customise my own templates - currently they can do it for you A few more integrations with UK Couriers would be good No fulfillment by barcode yet - i.e. paperless Pick/Pack/Dispatch

Review Source

Response from Cin7

June 25, 2016

Hi Jamie. Thank you for your kind words. We'll try our best to offer the missing features you're looking for.

Elizabeth S.  
  
  
Used the software for: Less than 6 months

### "This has really helped our fulfilment process"

July 18, 2016

5.0

Orderhive was by far the cheapest of the online inventory management systems that we found to fit our needs. But it is surprisingly easy to use and the customer service is outstanding. They are available all the working UK day (and Sundays as well) on skype/live chat/call. They happily modify their software/templates to your specific business and normally update their processes for you within a couple of days.

Pros

Customer support (Mohanish is our contact for KPBollystar) Price Customisable features and teomplates

Cons

Would like to have more capabilities within the iOS app

Review Source

Response from Cin7

July 20, 2016

Hi Elizabeth. Thank you so much for your feedback and support. :)

GA

GRechard A.  
Manager  
Internet  
Used the software for: Less than 6 months

### "Love this software!"

September 17, 2018

5.0

The software is comprehensive and great if your are running a small , medium inventory based business. It covers all the key functions needed at a great price. Inventory management, warehouse management, purchase orders management, integration with key software's and more. The support team amazing. I will definitely recommend using this software! www.tttronics.com.

Pros

The software is comprehensive and great if your are running a small , medium inventory based business. It covers all the key functions needed at a great price. Inventory management, warehouse management, purchase orders management, integration with key software's and more. The support team amazing. I will definitely recommend using this software! www.tttronics.com.

Cons

I love the features included in the software for the price! Unbeatable!

Review Source

SG

Sheree G.  
Operations Supervisor  
  
Used the software for: 6-12 months

### "Great Communication"

June 13, 2018

4.0

Pros

Do not have to be a computer wiz to use it and the viewing options are easy to use. Support is also very helpful and quick in responding

Cons

Reports could be improved - variety and what information they have. Also when suggesting new reports the way in which they ask you to see if a popular option is silly as everyone's business is different and requires different reports

Review Source

LP

Luiz P.  
Owner  
  
Used the software for:

### "pretty good so far"

October 13, 2017

4.0

Pros

Cheap freight, multiple channels, invoice and labels in the same place, good assistance... I been using for 3 days only so I hope there is more good stuff to come.

Cons

Not been able to update the invoice number over 999, not been able to ship overseas and most importantly not been able to use more the one type of invoice without having to open another account I operate multiple channels, but all the goods comes from one supplier which I dont want to show to my customer, if this could be fixed then this app would be badass

Review Source

SS

Sam S.  
Operations Manager  
Machinery  
Used the software for: 1-2 years

### "Inflexible, struggles with complexity "

April 16, 2018

2.0

Pros

User interface is good looking. And the software is relatively cheap. Thats really all I have to say.

Cons

It's inability to do things with ease. You'll do a job 80% well, then the last 20% is a nightmare to sort out

Review Source

TH

TJ H.  
Founder  
Retail  
Used the software for: Less than 6 months

### "Powerful software with excellent customer support"

February 15, 2021

5.0

Great experience so far. \[SENSITIVE CONTENT HIDDEN\] has been stellar in supporting us as we get up the learning curve on the software. Dedicated support team has also been very helpful and quick to respond.

Pros

Lots of functionalities that we're still discovering over time.

Cons

Somewhat steep learning curve, but expected given breath of features.

Review Source

Response from Cin7

March 25, 2021

Hello TJ, Thank you for your valuable feedback. We continually thrive to do our very best to serve our customers. Please feel free to contact us via email (support@dearsystems.com) or on WhatsApp (+44-1244-940807) if you have any questions or concerns. Best Regards, DEAR Team.

KS

Kevin S.  
Planner  
Food & Beverages  
Used the software for: 6-12 months

### "Great inventory software"

September 13, 2018

4.0

Pros

I have used a few software with regards to inventory but so far dear inventory is much more of a user-friendly compared to those software. The interface of this software is not that hard to understand.

Cons

I've been using this software for almost a year now and no critical issue being arise so far. Just some minor software crash in few times but still tolerable.

Review Source

BL

Bradly L.  
Fulfillment Manager  
Chemicals  
Used the software for: Less than 6 months

### "Quality Customer service "

February 22, 2023

4.0

Accounting mostly.

Pros

I really enjoy the customer support. And enjoy the accounting aspect.

Cons

The reporting section is confusing and could use templates to give people a start.

Review Source

LS

Larry S.  
President  
  
Used the software for: 6-12 months

### "I found DEAR frustrating at first but I soon grew to love it"

December 28, 2017

4.0

Pros

It's comprehensive in inventory, which is the reason I subscribed. DEAR can handle almost anything I throw at it. And it keeps adding features.

Cons

It can be cumbersome. Some updates require the entire database to be exported, rather than just the subset that needs change.

Review Source

Response from Cin7

January 5, 2018

Hi Larry, Thank you for the review. Glad to hear things are going well for you so far. Regards DEAR Team

JB

Juanita B.  
Business Owner  
Retail  
Used the software for: Less than 6 months

### "Excellent Help and knowledge"

October 19, 2022

5.0

Their staff are amazing

Pros

The set up was easy (had a small glitch which they fixed immediately) Have been so good to work with.

Cons

Lot of work setting up invoices and emails etc

Review Source

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