# Page 24 | Cin7 Core Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Cin7 Core the right Inventory Management solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133038/Cin7-Core/reviews

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Cin7 Core

4.3 (730)

[View alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 24 - Reviews of Cin7 Core

## Showing most helpful reviews

Showing 576-600 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

john S.  
owner  
  
Used the software for:

### "Easy To Use & Does The Job Well"

March 3, 2016

5.0

Good easy to understand interface gets the job done quick and simple. Didn't have the right invoice template for me but with one email to the support team and they made me one from scratch to suit me. Excellent support team

Review Source

Response from Cin7

March 3, 2016

Hi John. Thank you for your feedback and constant support.

CM

Chad M.  
President  
  
Used the software for: 6-12 months

### "Support was excellent, very helpful and quick service! "

November 8, 2017

5.0

Pros

I like the bundling capabilities of the software, makes it very convenient to track current stock levels accurately

Cons

I would like to see expanded reporting functions, specifically sorting the base level products by category with regards to monthly sales

Review Source

ME

M.Cagan E.  
Owner  
  
Used the software for: Less than 6 months

### "Best of the best for the value"

July 30, 2017

5.0

Now I can control my stock across all my sales channels (Etsy,Amazon and eBay), I think no other product will offer this service for this price range

Pros

\- Integration with almost all of the Marketplaces (etsy,amazon,ebay etc.) - Great value for the money (I have tested almost all the competitors) - Very fast Customer support

Cons

\-Variation products management could be better -Minor tweaks needed -You can update your items only 4 times a day

Review Source

OA

Omar A.  
BDM  
  
Used the software for: 6-12 months

### "The software is good to use but its slowness is a killer"

June 11, 2018

3.0

Pros

\- The interface ease of use and its functionalities. - the ability to limit users by the permission tree.

Cons

\- The slowness since the data centers are located in the US. Not everyone lives there :) - The ability to manage shipments statuses manually.

Review Source

VR

Verified Reviewer  
  
Hospital & Health Care  
Used the software for:

### "poor tech support"

March 19, 2015

1.0

Dear systems tech support has really gone down hill since I started with them.

Pros

Great pricing and nice interface.

Cons

The support is so bad that I will be moving to a more expensive system just to get better customer/tech support.

Review Source

Sheri C.  
Partner  
Retail  
Used the software for: Less than 6 months

### "null"

July 7, 2017

1.0

Review Source

BM

Brandon M.  
CEO  
  
Used the software for: Less than 6 months

### "Overall great!! Missing Key Features"

August 1, 2018

4.0

Pros

Easy to use. Easy to learn. Easy to teach. The ability to upload items via excel is great!! The template design in word also seems to be a good feature.

Cons

For food manufacturing this software lacks very important tracking information as it pertains to raw material. We can not track temps, and other receiving items per lot number as required under SQF code. Also tech support is very limited. When we send a message it is transmitted through e-mail and the response time can be as long as 24 hours. My expectation would be no longer than 2 hours during business hours.

Review Source

NH

Namita H.  
Associate  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent "

May 26, 2023

5.0

Pros

The support the reporting pattern and customizing

Cons

Nothing is bad. All are good no negative feedback till now

Review Source

RC

Ruth C.  
Accounts Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great Onboarding Experience "

September 30, 2021

4.0

Yet to use the system properly but the onboarding service was very good.

Pros

Mark was a great guide with the onboarding process

Cons

To early to identify any cons as we have yet to integrate properly

Reason for choosing Cin7 Core

High user ratings

Review Source

Darshan P.  
  
Retail  
Used the software for: Less than 6 months

### "Most Convenient software for multi channel expansion."

January 28, 2016

5.0

I had been using this software since past few months for inventory management and shipping services. It has been very easy to use and helped us save time and improved our efficiency. Also customer support team at Orderhive has been very easy to reach and brings out solution in no time. Must use software for those looking to expand to multi channel platforms and sell across countries.

Review Source

Response from Cin7

January 28, 2016

Thank you for your feedback. We appreciate you taking out time. It really means a lot to us. :)

Amanda W.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Overall - good stuff, some bugs need worked out - but generally meets all my needs"

September 18, 2018

4.0

This allows me to sync 3 WooCommerce sites and ShipStation. I love that it's generally a one stop shop for reports and product ordering. While it's been a bumpy ride these past few weeks during the transition - its going much better now and I believe it will continue to get better as time goes on.

Pros

\- Customization of colors, templates, email responses. - Generally quick response time on chat - until recent when they switched from 1.0 to 2.0. I assume they are busy with that transition, so hopefully they will gain some more time in the future to get back to their quicker response I was used to in 1.0. Generally able to solve all my needs within a few days when issues come up

Cons

\- Glitches still, I clear my cache pretty regularly, but nothing I generally can't work around - 2.0 at first was so bad compared to 1.0, but finally 2.0 is catching up. - Wish there were more tutorials, but I resorted to making my own.

Review Source

JW

Jeremy W.  
Operations Manager  
Automotive  
Used the software for: Less than 6 months

### "Dear Systems Setup"

June 1, 2022

5.0

Pros

\[SENSITIVE CONTENT\] was so helpful in helping us setup DEAR, knew it inside and out, and helped us get up and running so smoothly.

Cons

Some things were less than intuitive, but again \[SENSITIVE CONTENT\] did an amazing job with helping us through those items.

Review Source

AB

Allen B.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Dear Inventory for Online Platform sellers"

October 29, 2018

4.0

We are now able to manage all of our sales platforms with ease.

Pros

The software has very comprehensive Integration facilities which make dealing with large quantities of sales very easy

Cons

At times the software appears too complicated.

Review Source

TD

Tim D.  
Administration  
Farming  
Used the software for: 1-2 years

### "A great system"

September 5, 2019

5.0

The support is AAA very quick and will help if they can.

Pros

The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.

Cons

Like every system that is an off the shelf product, there are some things which doesn't fit our business requirements. Would love the ability for DEAR to complete user generated features more quickly, seems to take a while

Review Source

HYL

Ho Yin L.  
Supply Chain Manger  
Cosmetics  
Used the software for: Less than 6 months

### "Lots of Potential "

June 21, 2022

4.0

Pros

There are so many powerful reports that help me to make decisions and be compliant with ISO.

Cons

The processes are not 100% fit our business, we still had to make some changes in our current to make that work.

Review Source

Bartosz W.  
Co Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Fantastic Customer Service - a pleasant and professional experience."

July 27, 2016

5.0

A really pleasant experience. The customer service was extremely good, very fast responses. Really useful tool, however just wasn't quite right for what we needed. We were straight away offered a refund and the whole experience was very pleasant and professional.

Pros

\- Great Customer Service - Easy to use Interface

Cons

\- Still limited on certain features, especially Listing Management

Review Source

Response from Cin7

July 28, 2016

Hi Bartosz. Thank you for your honest feedback.

Ema B.  
  
  
Used the software for:

### "Excellent Customer Support Service!"

September 29, 2016

5.0

This app is definitely easy enough to use, however anytime I have an issue our OrderHive support assistant is happy to help and always solves our issue. Such great service!

Review Source

Response from Cin7

September 30, 2016

Hi Ema. Thank you for the feedback. :)

RL

Rene L.  
Customer Exp & Ops Sr Specialist  
Consumer Goods  
Used the software for: Less than 6 months

### "Review"

May 24, 2022

4.0

Pros

Great support and onboarding process from the team

Cons

UI is a little complicated, some features are not compatible with Shopify

Review Source

TV

Tom V.  
Coo  
Automotive  
Used the software for: Less than 6 months

### "Amazing setup"

June 1, 2022

5.0

Pros

The onboarding team was amazing! Went above and beyond and really know their systems and real life cases.

Cons

All inventory management software is difficult to setup

Review Source

Stefan G.  
  
  
Used the software for: Less than 6 months

### "Cloud Inventory Software that works."

May 16, 2016

5.0

We needed a cloud inventory solution that was the master of stock and was able to sync stock across 3 sales channels and then push orders to three different warehouses. Orderhive has allowed us to do this successfully and easily.

Pros

Very helpful and responsive customer service that was happy to develop some extra features as needed.

Review Source

Response from Cin7

May 17, 2016

Hi Stefan. Thank you for your feedback. We're glad that Orderhive is helping your business. :)

AR

ANDREW R.  
Managing Director  
Import and Export  
Used the software for: Less than 6 months

### "Good but could be so much better"

December 8, 2018

4.0

Overall dear is a great first step for SME's who might be on the way to an ERP but don't want to spend the money right now.

Pros

It's clean interface and dynamic product search. It has been easy to set up and the link to xero is excellent

Cons

find the right report and having to customise then is cumbersome and take a long time. there is now tolerance set for quantities which makes it hard if selling by weight. there also only one weight that can be entered for each items, it can't handle Gross Weight and Net Weight which means that paperwork can't be used for transportation

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "null"

February 2, 2016

3.0

Review Source

KW

Kevin W.  
Director  
Accounting  
Used the software for: 1-2 years

### "Works for a wide range of businesses"

March 28, 2019

5.0

Pros

It helps an extremely wide range of businesses run more efficiently and with visibility. That makes our job so much easier to do.

Cons

There isn't anything that I don't like about the solution

Review Source

RA

Rebecca A.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Review"

January 29, 2023

4.0

Good. Hard to implement but once working i think good

Pros

Works well with xero. upload docs are easy to get hang of. Easy to change a whole lot of figures

Cons

A lot more difficult than xero for a basic user

Review Source

DK

Dave K.  
  
  
Used the software for: Less than 6 months

### "Was not the fit for my application but they have the Best customer service - hands down"

August 10, 2016

5.0

With a complex list of features that I need the only thing this app lacked was the ability to provide the global ebay shipping address into my system, and no way to delete or cancel shipping labels to reprint them if a mistake was done.

Pros

Inventory and Order processing in one application at this price is amazing!

Cons

ebay integration for the global shipping program and no way to cancel or reprint shipping labels.

Review Source

Response from Cin7

August 10, 2016

Hi Dave. Thank you for your feedback. We'll update you if the features you're looking for are implemented in near future. Meanwhile, if you have any queries or concerns, please feel free to reach me at megha@orderhive.com.

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