# Cin7 Core Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cin7 Core Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/133038/a

---

# 

 Cin7 Core Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cin7 Core

## What is Cin7 Core?

Cin7 connects your inventory, suppliers, sales channels, orders and warehouses in one automated inventory management software with integrations to all the popular eCommerce platforms, marketplaces, accounting tools, and 3PLs. Designed for SMBs, its real time data gives you a full picture of your products from procurement to order fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, manufacturers, retailers, and wholesalers to operate efficiently as they scale.

## What is Cin7 Core used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Purchasing](https://www.capterra.com/purchasing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 737 user reviews

Reviews sentiment

Positive

87%

Neutral

6%

Negative

6%

Pros & cons

Intuitive and accessible interface

Extensive customization options

Recurring bugs and inconsistencies

Frequent slowdowns and outages

Starting price

$349

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Inventory Management / 2026
-   Manufacturing / 2026
-   Manufacturing Execution / 2026
-   Manufacturing Inventory Management / 2026
-   MRP / 2026
-   Order Management / 2026
-   Purchasing / 2026
-   Warehouse Management / 2026
-   Enterprise Resource Planning / 2025
-   Point of Sale / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cin7 Core?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cin7.com/&name=Cin7 Core)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cin7 Core

4.3 (737)

VS.

[4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$349

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (731)

Ease Of Use

4.0 (1,118)

Value For Money

4.3 (648)

Value For Money

3.9 (880)

Customer Service

4.4 (699)

Customer Service

3.8 (1,048)

## Cin7 Core alternatives

[4.2 (1,311)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (3,300)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

Starting price

$65.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133038/Cin7-Core/alternatives/)

## FAQs about Cin7 Core

Overview

### What problems does Cin7 Core solve?

Cin7 Core solves stock inaccuracies, overselling, spreadsheet-driven order tracking, and disconnected sales, warehouse, manufacturing, and accounting workflows. It centralizes multi-channel inventory, purchase orders, BOMs, fulfillment, and real-time reporting while automating syncs with tools like Shopify, Amazon, QuickBooks, and Xero. E-commerce teams, wholesalers, manufacturers, warehouse staff, and finance teams benefit most.

Answer based on 506 reviews

Overview

### Which roles and teams benefit most from Cin7 Core?

Cin7 Core is most used by business owners, founders, and executives who need visibility into inventory, purchasing, sales, and profitability across operations. Operations, supply chain, and office managers rely on it to streamline order processing and stock control, while accountants use it to support invoicing, reconciliation, and financial accuracy.

Answer based on 674 reviews

Overview

### What company size and industries is Cin7 Core built for?

Cin7 Core is built mainly for small businesses, which make up 97% of reviewers, with retail leading at 19%. It serves companies managing inventory, suppliers, sales channels, orders, and warehouses, with additional adoption in wholesale at 10% and consumer goods at 7%, while midsize and enterprise usage remains limited.

Answer based on 736 reviews

Features and Usability

### What are the key features of Cin7 Core?

Cin7 Core includes core inventory management and order management features such as real-time inventory tracking, purchase orders, sales orders, and multi-location stock control. Differentiators include integrations with Shopify, Amazon, QuickBooks Online, and ShipStation, plus bill of materials and manufacturing workflows for assembling, kitting, and fulfillment.

Answer based on 445 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Cin7 Core starts at $349/month for the Standard plan, with Pro at 599 and Advanced at 999, plus a free trial. Standard includes 5 users and 2 ecommerce/app integrations; Pro and Advanced include 8 users. Add-ons like Automations, POS, B2B portals, extra integrations, or users can raise costs, and some reviewers call pricing pricey.

Answer based on 99 reviews

Integrations

### Which third-party tools and platforms does Cin7 Core integrate with?

Cin7 Core integrates with Xero, Shopify, WooCommerce, ShipStation, QuickBooks Online, HubSpot CRM, BigCommerce, and Zapier. It supports over 30 integrations across accounting, ecommerce, shipping, and CRM, with reviewer-confirmed connections centered on Xero, Shopify, WooCommerce, ShipStation, and QuickBooks Online.

Answer based on 303 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Cin7 Core?

Cin7 Core offers live online sessions, webinars, videos, and documentation to help teams get started. Reviewers say everyday users often learn core tasks quickly and can train new staff fast, while admins, implementers, and teams handling detailed inventory setups or integrations usually need more time, support, and self-study.

Answer based on 71 reviews

Getting Started and Support

### What customer support options does Cin7 Core offer, and how do users rate the experience?

Cin7 Core offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as helpful, knowledgeable, and quick to respond, especially during onboarding and issue resolution. Some, however, report inconsistent follow-through, slow handling of complex cases, and frustration with communication around bugs or feature requests.

Answer based on 445 reviews

Inventory management

### How well does Cin7 Core handle inventory management?

Cin7 Core centralizes inventory, orders, purchasing, and channel data well for growing product businesses. Retailers, wholesalers, and multi-channel teams value real-time stock visibility, reporting, and automation, especially with ecommerce and accounting integrations. Setup can take time, though, particularly when importing large catalogs or learning more advanced workflows.

Answer based on 263 reviews

## Who uses Cin7 Core?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 247 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 247 reviews

Administrative

19%

Administrative

19%

Entrepreneurs/ Owners

16%

Finance & Accounting

11%

Strategy & Operations

11%

Others

43%

Top industries

Based on 247 reviews

Retail

29%

Wholesale

25%

Consumer Goods

17%

Food & Beverages

15%

Other

14%

## Pros and Cons

Intuitive and accessible interface

88% positive reviews out of 162

Most reviewers find ease of use notable, highlighting straightforward navigation, helpful tutorials, and accessible support resources.

Ryan W

VP of Operations and Strategy, 2 - 10 employees.

"The long list of resource articles has helped guide me through implementations as well."

Recurring bugs and inconsistencies

48% negative reviews out of 80

Some users report bugs and unresolved issues, with slow fixes and inconsistent platform behavior causing workflow disruptions.

Christopher L

Marketing Manager, 11 - 50 employees.

"In our case, it took five months to fix a problem that affected our shipping workflow, largely due to missed follow-ups, unclear communication, and a lack of accountability; not necessarily because the solution itself was complex."

Extensive customization options

87% positive reviews out of 39

Most reviewers indicate customization allows tailoring templates, workflows, and features to fit diverse business requirements.

Frequent slowdowns and outages

67% negative reviews out of 51

Some users say performance and speed are problematic, mentioning slow page loads, lag, and occasional service interruptions.

Comprehensive onboarding assistance

92% positive reviews out of 39

Most reviewers describe onboarding as highly supportive, with knowledgeable staff guiding step-by-step implementation processes.

Challenging data management processes

68% negative reviews out of 47

Some reviewers describe data import and export as difficult, citing CSV errors, limited bulk actions, and reporting challenges.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.4 (178)

68.54% of 178 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

4.5 (153)

59.48% of 153 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Control

4.4 (134)

64.93% of 134 reviewers that rated this feature as important or highly important

Monitor product stock levels

Purchase Order Management

4.3 (91)

59.34% of 91 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Inventory Tracking

4.4 (63)

73.02% of 63 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Order Fulfillment

4.4 (60)

61.67% of 60 reviewers that rated this feature as important or highly important

Manage the process of receiving, preparing, and delivering orders for goods/products

Cin7 Core 161 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Manage customer orders that cannot be filled immediately due to out-of-stock items

The ability to identify a barcode on or within an image or packaging

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Access to a library of manufacturing parts, models, and specs

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create budgets based on historical data and future projections

Determine and plan production capacity based on changing demands

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Forecast the cost and resources required to complete a project

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create custom predefined rules for prices for products and services

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Manage order deliveries until they are received by the customers

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

For Retail Stores

Designed for small businesses

Form predictions based on past and present data/trends

Centralized accounting record which tracks all financial transactions

Use AI to generate content in the form of text, images, videos, etc.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Information, data and reports that are being tracked over time

Automates core HR functions such as talent management, employee evaluation and learning management

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Group and package individual but related items as one package set

Track product batches using identification labels or lots

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Provides intelligence to make the right inventory purchasing decisions.

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Ability of websites, web applications, or mobile applications to function without an active internet connection

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Pick and route items from inventory locations to their designated destinations

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Predict future data based on historical data sets

Customize the specifications of a finished product to meet the particular needs of a customer

Ability to link barcodes or serial numbers with specific items for identification

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Manage the end-to-end production process for manufacturing operations

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Remove or recall products from the market

Upload, track, and submit receipts in a central database

Manage all receiving processes within a warehouse

Store recipes, enable recipe modification, and generate data required for production records

Managing orders that a customer purchases repeatedly and regularly

Access work applications remotely, for when working away from the office and/or traveling

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

For retailers

Track and facilitate returns of products sold

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Develop potential scenarios to identify risks and opportunities

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Manage and control operations that take place on the shop floor or factory floor

Checkout of online store

Internal and external product tracking codes

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (686)

4.2

Based on 686 reviews

## Pricing

Value for money

4.3 (648)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133038/Cin7-Core/pricing/)

Standard

$349.00

Flat Rate,Per Month

It includes:

-   2 Ecommerce and App Integrations
-   5 Users
-   Advanced Multi-Location Inventory
-   Comprehensive Reporting
-   Core Operations Features
-   Multi-Channel Order Management
-   Warehouse Mobile Application

Pro

$599.00

Flat Rate,Per Month

It includes:

-   1 API Integration
-   2 Ecommerce and App Integrations
-   8 Users
-   Advanced Manufacturing Module
-   Advanced Multi-Location Inventory
-   All Core Operations Features
-   Capacity and Scheduling Tools
-   Comprehensive Reporting
-   Core Features
-   Multi-Channel Order Management
-   Returns Management (Beta)
-   Shopfloor/Operators Mobile App
-   Unlimited Locations and Registers
-   Unlimited POS Users
-   Warehouse Mobile Application
-   Workflow and Approval Automations

Advanced

$999.00

Flat Rate,Per Month

It includes:

-   1 API Integration
-   2 Ecommerce and App Integrations
-   8 Users
-   Advanced Manufacturing Module
-   Advanced Multi-Location Inventory
-   All Core Operations Features
-   Capacity and Scheduling Tools
-   Comprehensive Reporting
-   Multi-Channel Order Management
-   Shopfloor/Operators Mobile App
-   Warehouse Mobile Application
-   Workflow and Approval Automations

Value for money

4.3 (648)

4.3

Based on 648 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (699)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (699)

4.4

Based on 699 reviews

## User reviews

Overall rating

4.3

Based on 737 reviews

Filter by rating

5(416)

4(227)

3(47)

2(19)

1(28)

Mentioned topic

Sorted by most recent

AL

Ammon L.

Director

Construction

### "\[sensitive content hidden\] IS THE BEST!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2026

Excellent in every regard. Cin7 Core is optimal for our business. Some minor hick-ups along the way, however \[sensitive content hidden\] saved the day!

Pros

\[sensitive content hidden\] helped me with some major backend issues. She was easy to understand, efficient and overwhelmingly helpful. This woman deserves a pay rise!

Cons

I wish it was easier to get cin7 phone call or zoom support like I did today speaking with \[sensitive content hidden\] .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Marc S.

DIRECTOR

Wholesale

### "Cin 7 Core fantastic customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2026

Very easy and took all the stress away, the help was the best customer service I have experienced in a very long time.

Pros

The help I received from \[sensitive content hidden\] was increddible she went over and above to help me, she understood all my issues and was able to help in a very calm and professional manner

Cons

None there is nothing which is why we continued to use Cin7 Core..

Switched from

[Unleashed](https://www.capterra.com/p/126644/Unleashed/)

As a business they wanted to switch bu I wanted to go back to Cin7

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Carmen S.

Logistics and Operations Manager

Apparel & Fashion

### "Shopify Product Snc with CIN7"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

May 28, 2026

Pros

\[sensitive content hidden\] was a great help and solved the problem that has been pending for a while about product creation

Cons

Previous CS didn't help or the ticket raised didn't solved the issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anthony U.

Executive Assistant to CEO

Wholesale

### "Excellent value and service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 7, 2026

Pleased with the overall operation of the program. The system is easy to navigate and simple to understand for the most part.

Pros

I like the functionality of the application overall. It offers several great features in even its most basic package. But has the ability to be expanded to cover any aspect of conducting your business. Plus they have excellent customer service who are always there with an answer.

Cons

I have noticed that is runs a little slow towards the end of the business day. But it is only a bit of a lag nothing that makes it unuseable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sonu P.

Systems Analyst

Consumer Goods

### "Powerful inventory system with strong integrations"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 3, 2026

Overall, it’s a solid solution for businesses that need strong inventory control and multi-channel integration. Once set up properly, it becomes a reliable system that reduces manual work and improves accuracy. It may take some time to fully understand all features, but it’s worth it for growing businesses managing multiple sales channels.

Pros

The inventory and order management features are very robust. It handles multi-channel sales quite well, especially when integrated with platforms like Shopify and accounting tools. Automation is a big plus things like stock updates, order syncing, and invoicing save a lot of manual effort. Reporting is also detailed, which helps in tracking stock levels and business performance.

Cons

There is definitely a learning curve, especially during the initial setup. The interface can feel a bit cluttered at times, and some workflows are not very intuitive. Occasionally, there are small bugs or syncing delays, particularly when dealing with high order volumes. Customer support is helpful but response times can vary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ana M.

Director of People and Finance

Medical Devices

### "Strong Platform Backed by an Excellent Solutions Architect Team"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 31, 2026

We’ve been using Cin7 Core for our inventory and order management, and overall it has been a solid solution for our business over the last 6 months or so. One of the biggest strengths of Cin7 Core is its ability to centralize multiple functions—inventory tracking, order management, and integrations with accounting platforms—into one system. This has helped streamline our operations and improve visibility across our workflows. The reporting features are also helpful for gaining insights into stock levels and performance. The onboarding experience was positive, especially with support from the Solutions Architect team. They were knowledgeable, responsive, and instrumental in helping us understand how to best configure the system for our needs.

Pros

The Solutions Architect team—and \[sensitive content hidden\] in particular—were fantastic to work with. \[sensitive content hidden\] is highly knowledgeable and did an excellent job clearly explaining our challenges and the available solutions in a way that was easy to understand and act on. His commitment to equipping us with the right tools and setup to keep our business running smoothly has been invaluable. We truly appreciate his guidance and the time he took to walk us through our options.

Cons

There are areas where the platform could improve. Customer support can sometimes be slow, particularly when dealing with urgent issues. Having access to a real-time support option, like a live chat or hotline, would make a big difference. Additionally, occasional system quirks and delays in syncing can be frustrating and require follow-up. I wish Cin7 offered a support hotline for immediate assistance. I submitted a ticket, but the response was routed to a different team member, which caused delays in addressing and resolving our issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Adam R.

Parts and Warranty Specialist

Building Materials

### "CENTERGY review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 26, 2026

Pros

easily functioning and user capabilities are user friendly. Ability to locate and identify/purchase orders and such

Cons

The inability to cost directly to "Projects" in QuickBooks , help desk or phone # not available to get quick information to resolve issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sacha A.

Founder and Creative Director

Apparel & Fashion

### "Great for splitting backorders, drop shipping and stock on hand"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2026

The system is easy to use and has lots of flexible features and functions. It is great to link to Shopify and Xero.

Pros

We like the ease to split backorders for warehouse stock and drop shipping. Also a great price for lots of features and functionality.

Cons

We are new to Cin7 Core so still learning the system. So far it seems good and the onboarding process was thorough.

Switched from

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)

Omni was more expensive and this was more cost effective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michelle P.

Founder

Consumer Goods

### "Above-and-Beyond Support Tailored to Our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

A very positive experience overall—Cin7 Core is a powerful platform, and the personalized, patient support made all the difference. \[sensitive content hidden\] took the time to understand our business and ensure the system truly works for our needs, not just a one-size-fits-all setup which has been our experience in the past.

Pros

What stood out most was the level of support. \[sensitive content hidden\] was absolutely incredible—super patient, knowledgeable, and genuinely invested in helping us succeed. He didn’t just walk us through generic features; he took the time to understand our specific business needs and showed us how to best utilize Cin7 Core in a way that truly works for our operations. That level of personalized guidance made a huge difference.

Cons

Like many robust systems, there is a learning curve at the beginning. It can feel a bit overwhelming at first, but with the right support (like what we experienced with \[sensitive content hidden\] ), it becomes much more manageable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

James G.

Business Development Manager

Consumer Goods

### "Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2026

A lot of initial work was required from what was said before but the onboarding team was extremely helpful, personable, and responsive. This was extremely valuable as I would have been lost on my own. I am very grateful that we paid a little extra for the more personal "at your own pace" onboarding package. I would have been lost trying to do this on my own! As a (somewhat)small business, our resources are limited, and this is like gaining 3 employees to help with order management, purchasing, and inventory management for a fraction of what it would cost to actually do that. Going off of that, those various roles often fall on one person, so this is like having a world-class assistant. Additionally, this is going to make information for our employees, such as BOMs, Supplier Info, and Product Availability, easily accessible, which is crucial to have our team well-informed. I can't stress this enough, but this is going to be a key factor in our business's growth, sustainability, and scalability for years to come. Thank you Cin7 team!

Pros

The value of this inventory system was highly justifiable, given that its cost was half that of another system with roughly the same capabilities. Overall, the insights that this will provide, as well as the processes that it will automate, are going to be a key factor for our growth as a business. I really like the ease of use and well-designed layout/navigation. I also LOVE the resources you provide to walk users through processes such as creating an assembly/purchase order. This will be a huge help when our employees use it.

Cons

The only "frustrating" part I ran into was importing CSV files if the title was changed at all, but that was mainly user error. Aside from that, it took a lot of work to get all of our sku's into the system, but once again, that wasn't anything Cin7 could control and was a necessary cost to get started, considering we had no inventory system before this.

Alternatives considered

[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)

Reasons for choosing Cin7 Core

More users and half the cost, it just makes sense!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

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