# CoreCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CoreCommerce the right eCommerce solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133039/CoreCommerce/reviews

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CoreCommerce

4.5 (21)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CoreCommerce

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

DD

Diane D

ownerWholesale, 11 - 50 employeesUsed the software for: More than 2 years.

“Integration with my business was easy for me to do alone, and customer service is always there to assist in a patient and friendly manner when I have needed it.“

July 24, 2020

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Manager  
  
Used the software for: 1-2 years

### "Overall great experience with this software! "

April 23, 2018

4.0

Pros

Very user friendly and easy to navigate through. Most features are intuitive which made it very easy to learn how to use this software.

Cons

There is no way to look up customers under specific states. It would be helpful to be able to see how many orders are coming in from each state.

Review Source

christopher A.  
Director or Technology  
Education Management  
Used the software for: 2+ years

### "Great ecoomerce platform with amazing service"

August 4, 2020

4.0

Pros

What I like most about CoreCommerce is the service. You can get someone on chat super quick and the person you get is very helpful. Its not outsourced but instead its one of several employees that take the chat so I feel you are talking to a regular person. Given its ecommerce, I think that is one of the most important things

Cons

There have been been times where bugs have cropped but and they took a while to fix. Such as the shipping quote function was not working correctly for several weeks. (I turned it off so it would not effect buisness)

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing CoreCommerce

I choose corecommerce due to its affordable price , service and the fact they do not take a cut of an order.

Review Source

FM

Fred M.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Lagging behind"

July 23, 2020

2.0

We have been with them for over 7 years. At first, I was very happy with them. But over the past few years things have taken a turn for the worse. They constantly have problems with the system that prevent customers from using the site. Their support is horrible and takes days and even weeks to fix problems.

Pros

At first, I liked it for the support. However, it has gotten extremely bad over the past few years.

Cons

It is outdated, expensive and lacks a lot of new technology that other companies offer for a better price.

Alternatives considered

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing CoreCommerce

They had good reviews for support. They seemed like the little guy and I liked that.

Review Source

NT

Neil T.  
Manager  
Wholesale  
Used the software for: 1-2 years

### "A solid mid-tier solution for the DIY user"

July 24, 2020

5.0

Corecommerce met our requirements to implement an e-store using an in-house team.

Pros

CoreCommerce has an impressive feature set and a great customer support team. Ease-of-use is generally good and improving with each update. Customization is available and is usually implemented promptly. Support for multiple pricing tiers for each product per customer type is exactly what we needed.

Cons

It takes a while to fully get to know the platform but that's to be expected with so many features and functions. Also I expected the default email templates and onboard quotation template to have a little more style/format but that probably doesn't fit with the platform's DIY philosophy. Perhaps each pre-made home page theme could come with its own set of email template layouts that carry style elements related to the chosen theme?

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing CoreCommerce

Price, flexibility and support for multiple pricing tiers/discounts by customer type.

Review Source

pB

peter B.  
Owner  
Publishing  
Used the software for: 2+ years

### "Have used for almost 10 years...and am happy..."

July 23, 2020

5.0

Customer since 2012...good support...fairly easy to use...good value...

Pros

Customization of product items...copying of product items...adding item once and attributing it to multiple categories...built in site search...

Cons

Fairly straightforward...I'm not the most technical person so some things that were a challenge for me are probably not a big deal for those with more skills...would like integration with amazon/fb selling...

Alternatives considered

[Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/)

Reason for choosing CoreCommerce

ability to customize items and view all personalization in the cart

Review Source

AH

Alison H.  
Owner  
Retail  
Used the software for: 2+ years

### "Superior Customer Support"

July 23, 2020

5.0

Pros

I have operated BabyOBaby.com for 22 years and have used 4 different ecommerce hosts. I switched to CoreCommerce in 2008. They have the best Customer Support of all of my previous service providers, by far! I have looked at other hosts but, know if I switch I would really miss my current support team. They truly want to see my small business be successful and they help me at every turn. They are always very respectful and graciously explain how to resolve an issue or add a feature.

Cons

The shipping settings can be a bit confusing but, Customer Support is always there to help me figure things out.

Reason for choosing CoreCommerce

Very easy to set up and had all the features that allow my customers to customize their personalized baby gift orders.

Review Source

JH

Jessika H.  
manager  
Printing  
Used the software for: 2+ years

### "Great for Small Business"

July 23, 2020

4.0

CC makes it easy for us to list our products, the support staff is truly great.

Pros

Easy to add new products or update listings. Easy to generate sales reports. Customer services is VERY good.

Cons

We have had some issues with having to go through and update old listing to match because a change was made on CC's end --such as the way/size images displayed at was updated at some point and we had to go through all our old listings and and reupload the picture so it would display consistently with the new ones. Also would be nice if the "add product" could be a little more customizable, there are parts of the form we never use and I'd like to be able to streamline.

Review Source

MG

Matthew G.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "More Bang For Your Buck..."

July 23, 2020

5.0

My overall experience is a positive one... They are there when I call and facilitate solutions.

Pros

We've been with CoreCommerce for 20+ years and have always found ways to grow with them as we've grown our business... They are always responsive and helpful in anything we'd like to do, including re-branding and renaming our business, which is a project we are actively engaged at the moment.

Cons

I am not as familiar with other competing products, but I know if I were to bring a need to their TEAM, they'd find a way to address it if they could, and implement it in a timely manner.

Reason for choosing CoreCommerce

N/A

Review Source

MH

Monique H.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Long time user"

July 24, 2020

5.0

During the past 4 month our online business has grown very much and without Core as our Webstore we could not have handled it.

Pros

Core Commerce keeps improving the software and over the years they have made it very robust.

Cons

Some of the store design changes are too complicated for someone who does not do it every day. I am sure its easy for their programmers but for me its still too technical and it would be nice to make this easier and more intuitive.

Reason for choosing CoreCommerce

At the time it was only $39/month and we were paying much more in commissions.

Review Source

DD

Diane D.  
owner  
Wholesale  
Used the software for: 2+ years

### "Great product and service"

July 24, 2020

5.0

I enjoy my interactions with this product. I sometimes have trouble trying to figure out some technology, but this platform allows me to get things done in an easy manner. When I need help, it is there with a patient friendly associate who gets me on my way quickly. I definitely recommend this product to my friends who are in business.

Pros

Integration with my business was easy for me to do alone, and customer service is always there to assist in a patient and friendly manner when I have needed it.

Cons

There is nothing that I can say that I dislike

Reason for choosing CoreCommerce

A friend of mine highly recommended it.

Review Source

AH

Alan H.  
President  
Retail  
Used the software for: 2+ years

### "Great Platform, Best Support"

July 23, 2020

4.0

Nothing but the best.

Pros

It's been easy to use over the years. Our website seems to do very well with search engines. The support has always been top notch. I cant say enough about how responsive and helpful the support team is.

Cons

Price has increased over the years, but what hasn't. Some of the older designs, like the one I've been using aren't really mobile responsive. This means I should really be changing my design.

Review Source

BG

BRAD G.  
President  
Medical Devices  
Used the software for: 2+ years

### "CoreCommerce is the Best!"

July 23, 2020

5.0

I couldn't be happier.

Pros

Easy to use, good price and great customer service !

Cons

Actually, I can't think of any cons. It's a great product.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing CoreCommerce

Easy to use, good price and great customer service !

Review Source

tM

taylor M.  
Chief Operating Officer  
Wine and Spirits  
Used the software for: 2+ years

### "Taylor Morley ( Cana Wine Co/Barrel Station Review) "

July 23, 2020

5.0

Awesome!

Pros

The inventory tracking is what is most important to me, love the product export feature for easy spread sheets. Also the order fulfillment process are great

Cons

the design themes are sometimes a little plain, also some of the centering, fonts and things like that on the design front could use some upgrading

Review Source

JS

John S.  
Database Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent product"

July 23, 2020

5.0

I have always had excellent customer service over the years and very quick to resolve problems.

Pros

We have lots of products and being able to import our products is very valuable.

Cons

If a customer goes to print a page it has too many extra pages with recently viewed, etc. and not just the header, footer and product information.

Review Source

JW

Joe W.  
Owner  
Retail  
Used the software for: 2+ years

### "Using the Core System"

July 23, 2020

5.0

Sales of product.

Pros

Extremely easy to use for the basic site. Didi not need all the add-ons

Cons

Too many items extras and hard to follow to get to them.

Reason for choosing CoreCommerce

It look simple to set up and use and the tech support was great.

Review Source

CN

Christopher N.  
Owner  
Retail  
Used the software for: 2+ years

### "Easy to use "

July 23, 2020

5.0

Pros

The program and software make running our online store very easy and affordable.

Cons

Wish this program was able to handle instore charge accounts where customers can view balances and make payments to accounts.

Review Source

JR

John R.  
President  
Wholesale  
Used the software for: 2+ years

### "Core Commerce Is the best for Small On-line stores"

July 24, 2020

5.0

I have been with Core Commerce for over 10 years for my online store. Very affordable yet flexible & powerful option for creating and maintaining a professional online store.

Pros

Very easy to add, delete or update products to online store in a professional way. Very affordable source for small online companies. Very knowledgeable and helpful all American speaking tech support.

Cons

Sometimes shipping calculator not accurate for some small (in size &/or weight) products. However, close enough to make it work.

Reason for choosing CoreCommerce

Recommended by website developer

Review Source

Gudrun F.  
President  
Internet  
Used the software for: 2+ years

### "null"

March 10, 2017

5.0

Review Source

GW

Grant W.  
Web Designer / Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Thoughts on CoreCommerce"

July 23, 2020

3.0

You guys are there for me, and I do appreciate that.

Pros

At the time (5+ years ago) CoreCommerce was a forward-looking platform, better than others we had used for other clients.

Cons

Design & Features haven't kept up. I've had clients move to, or better served by BigCommerce & Shopify over the last few years.

Review Source

CM

Chris M.  
VP Sales  
Public Safety  
Used the software for: 2+ years

### "Ecommerce"

July 23, 2020

4.0

We have done business with Core Commerce for years. Great staff!

Pros

CoreCommmerce is easy to set up and administrate.

Cons

Filtering out fraudulent orders is a bit of a challenge.

Review Source

aJ

aaron J.  
manager  
  
Used the software for: 2+ years

### "This is our secondary eCommerce platform. We've had it for almost 8 years now. "

November 17, 2017

4.0

cost is cheap

Pros

Free themes, easy customization, pricing is great. I'd say if you are on a budget, this would be your first choice for eCommerce platform.

Cons

Customization is somehow limited. But the good thing is, you don't have to buy apps to improve your website.

Review Source

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