--- title: "C2MS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about C2MS Software - reviews, pricing plans, popular comparisons to other Commercial Insurance products and more." source_url: "https://www.capterra.com/p/133057/1app-C2MS-Insurance-Software/" page_type: "product" language: "en" --- # C2MS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) C2MS ## What is C2MS? C2MS is an innovative Insurance ERP, providing sales pipeline, claims and policy administration. Designed for Commercial and Personal Lines Insurance. C2MS is designed to make it easier and more profitable for organisations to do business via the Internet and to add value to traditional Insurance channels. C2MS can be deployed both On-Premise or within the Cloud. ## What is C2MS used for? [Insurance Policy](https://www.capterra.com/insurance-policy-software/)[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)[Insurance](https://www.capterra.com/insurance-agency-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for C2MS?[Manage this product listing](https://www.g2.com/products/c2ms/claim_requests/new?auto=true) ## C2MS Overview Updated September 2026 AI summary C2MS supports organizations of all sizes seeking insurance, policy, and rating software by combining claims, commission, contact, and document management with policy administration and quoting tools. Available as a cloud-based or web solution, it offers optional insurance rating and self-service portals, helping teams manage insurance operations and documentation efficiently within a unified platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### C2MS 5.0 (1) VS. [4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting Price £500 Flat Rate, Per Month Starting Price $70 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (284) Value For Money 0.0 (0) Value For Money 4.7 (240) Customer Service 5.0 (1) Customer Service 4.9 (278) ## C2MS alternatives [3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 55% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/190680/GO-INSUR/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [NowCerts](https://www.capterra.com/p/132779/NowCerts/) [4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132779/NowCerts/) Highest Rated [tigerlab](https://www.capterra.com/p/151822/tigerlab-i2go/) [4.9 (10)](https://www.capterra.com/p/151822/tigerlab-i2go/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151822/tigerlab-i2go/) ## FAQs about C2MS Overview ### What company size and specific industries is C2MS built for? C2MS is designed for brokers, scheme managers, MGAs, insurers, and claims handlers in the insurance sector. It is aimed at organizations involved in underwriting, distribution, and claims management, rather than a specific business size such as small, mid-market, or enterprise companies. Features and Usability ### What are the key features of C2MS? C2MS offers insurance policy management, policy issuance, quotes and estimates, and a rating engine for comparative insurance rating. It also includes claims management and tracking, underwriting management, renewal management, cancellation and reinstatement tracking, plus broker/agent portals, customer portals, document management, billing and invoicing, and commission management. Getting Started and Support ### What training and onboarding options does C2MS offer? C2MS provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and ongoing access to product steps and feature details. Getting Started and Support ### What customer support options does C2MS offer? C2MS provides chat support for customer assistance. With no reviewer feedback available on support experiences, there is no documented user sentiment on response times, helpfulness, or common frustrations. The support offering is limited to chat in the catalog data. ## Features AI summary Based on 470 Commercial Insurance reviews Not all insurance software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Payment Processing** (**64%** of reviewers rated this feature as critical) - **Insurance Policy Management** (**56%**) - **Policy Management** (**52%**) C2MS includes **Insurance Policy Management**, which is one of the top capabilities insurance buyers look for. However, it does not offer **Payment Processing** or **Policy Management**. Instead, it provides **Document Management** (**53%**) and **Quotes/Estimates** (**43%**), which still cover important day-to-day insurance tasks. These features help businesses organize policy records, prepare client pricing faster, and keep key information accessible, allowing teams to handle documentation and quoting work more efficiently. Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Billing & Invoicing Create, manage, and send invoices or bills to customers Broker/Agent Portal Online portal for brokers/agents to add, edit, update or access required information Cancellation Tracking Track cancellations of policies, accounts, orders, appointments, etc. Carrier Upload Upload documents provided by Insurance Carriers Claims Management Process of submitting and following up on claims with insurance companies C2MS 25 features ### All Features - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Broker/Agent Portal: Online portal for brokers/agents to add, edit, update or access required information - Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc. - Carrier Upload: Upload documents provided by Insurance Carriers - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Comparative Insurance Rating: Rate insurance claims based on comparative instances - Contact Management: Manage, organize, and store contact information - Customer Portal: A website or login for customers to access information - Document Management: Store, manage, and track all electronic documents in a centralized location - For Health/Medical Insurance: Specialized to handle cases of health or medical insurance based on various factors related to the insurer - For Long Term Care: Specifically for long term care providers - Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines - Insurance Policy Processing: Process new insurance policies or modifications to existing policies. - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Policy Issuance: Process of creating insurance policies and assigning them to policyholders - Quotes/Estimates: Generate quotes or estimates for customers - Rating Engine: The calculation of a price/premium based on specific variables. - Reinstatement Tracking: Track policy reinstatements after policies have been canceled - Reinsurance Administration: Consolidation of data from multiple sources, products, and systems to manage the reinsurance process. - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Underwriting Management: Manage the review process to determine financial risk on a loan or application --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £500.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AF Alan F. Director ### "Buckhill have brought so much more to table than I ever imagined" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 20, 2014 A quick note to say thanks to you and your team for the rapid execution of our new online web facility, and all the marvelous support you have provided. As you know we have been rather late getting to market, but with Buckhill's help I feel we are making fantastic progress at last. Buckhill have brought so much more to table than I ever imagined and it has been a great experience working with you. We look forward to the second phase with confidence! Many thanks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2014 Many thanks for the positive feedback. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.