--- title: "Quadient Accounts Payable Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Quadient Accounts Payable the right Accounts Payable solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133062/BeanworksAP/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Quadient Accounts Payable 4.4 (80) [View alternatives](https://www.capterra.com/p/133062/BeanworksAP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Quadient Accounts Payable Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews NA Nick A Director of FinanceHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “The workflow visibility and document search features make managing payables much more efficient, and it integrates smoothly with our existing processes.“ October 20, 2025 FH Fred H Property AccountantHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The only CON that I can think of is when balancing customer statements with a lot of invoices, sometimes it lags when switching through the different pages of a customers invoices.“ December 3, 2025 NA Nick A Director of FinanceHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Quadient AP Automation has streamlined our invoice management and approval process, reduced manual work, and improved transparency across departments.“ October 20, 2025 Musa S Systems Integration EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Of course, the system has its disadvantages, the user interface is clean, but it is not always easy to navigate for new users and non-finance staff, Also the reporting tools are not deep, onboarding for the system was more resource intensive than anticipated, particularly regarding workflow customization and integration with legacy systems.“ August 6, 2025 CA Carolina A ControllerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Easy to process all the invoices we manage every day, save a lot of time when we need to manage the Vendor invoices.“ December 8, 2025 CA Carolina A ControllerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes, there are typos in the invoices, but it is very uncommon.“ December 8, 2025 JG Jessica G Finance SupervisorGovernment Administration, 201 - 500 employeesUsed the software for: 1-2 years. “I have really enjoyed it, how easy it is to review invoices from anywhere. When I am on vacation I can schedule someone to approve my invoices for me.“ December 5, 2025 kh kathryn h professorHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Every single time you try to sign in, you receive the same error message.“ November 14, 2024 ## Showing most helpful reviews Showing 1-25 of 80 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Monika M. controller Used the software for: 3-5 years ### "AP automation " February 17, 2026 4.0 Great document management and improved our overall AP process. Made things a lot more easy to manage and access Pros Ability to easily find invoices with notes and comments. Approval channels are easy to set up and follow. Automatic sync with ERP Cons Sync sometimes didnt work. Invoices would show as exported but they were no where to be found in ERP. Review Source R Reviewer Executive Director Used the software for: 1-3 years ### "Executive Director" January 7, 2026 5.0 Overall, the system makes our job quick and easy. It's nice to not have paper copies everywhere for tracking purpose Pros Easy and Simple to use, We share the job of processing invoices with our corporation we just upload and approve. Cons Only con I can think of is power failure as it's an internet base program, when our power goes out for days, we would have that delay. Review Source R Reviewer Accounts Payable Specialist Used the software for: Less than 1 year ### "Overall a good experience" January 5, 2026 4.0 The training was pretty good. Going in, I wasn't sure what questions to ask and how to set things up prior to training but it all worked out well. I no longer have to print and hand-jam invoices into our ERP system so I'm saving time there. Pros I no longer have to print invoices and prepare them for entry. Processing invoices electronically rather than hand jamming them into our system is much better. Cons There are some quirks that I have had to learn and work out. Sometimes Quadient assigns the wrong PO to the wrong vendor and this has caused me some issues. There is no way for me to add a line for tariffs while I'm in Quadient. There are only preset lines for freight and discounts. This means I have to open POs that have tariffs and add the tariff there. This slows the process down for me so it's not as efficient as it could be. Adding tariff as a preset line would be huge for my process. Overall, I like the program and think it has helped with our invoicing process. Review Source R Reviewer ACCOUNTING CLERK Used the software for: 1-3 years ### "Automating invoice entry the best" January 5, 2026 5.0 in one word Excellent. automates the entire AP workflow, including purchase orders, invoice capture and approval, expense management, and payments. Pros Very practical, easy to understand the layout, easy invoice entry, reporting, etc. I love it very much. Cons 1\. Be able to create report buy currency 2. On report or in invoice entry to see SAGE 300 VENDOR ID that will make it easier if just want report by VENDORID or range. Review Source R Reviewer Financial Generalist Used the software for: 3-5 years ### "So happy we switched to Quadient Accounts Payable Automation !" January 5, 2026 5.0 Overall using Quadient Accounts Payable Automation has been a positive experience. Automating our approval process has saved us so much time and frustration Pros All of our invoices are in one place and very easy to locate at any time. Automated approvals make it easy to process invoices in a timely manner. The smart code option makes recurring invoice coding simple and quick. Cons An option to recalculate taxes would be helpful but as a whole the program works great and makes the job of AP data entry efficient and quick. Review Source R Reviewer General Counsel Used the software for: Less than 1 year ### "Dean's Review" December 26, 2025 5.0 Pros Very easy to use, excellent security, a good way to manage invoices, expenses and other financial matters Cons Font too small. Other than that, cant think of anything. Maybe sometimes takes pdf's of invoices too long load? No complaints really. Review Source R Reviewer Generla Manager Used the software for: 1-3 years ### "Fantastic program" December 11, 2025 5.0 Excellent, so easy to use and teach other staff. Your employees that input the data do a great job, make ours easier. Pros The program is very easy to use; the program is laid out and is very user friendly. Easy to teach new people. Cons Would like to be able to call up account codes with balances only for those codes not the entire invoice which might have many accounts attached. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Necessary Tool" December 10, 2025 5.0 Great service, save us a lot of time for AP, we have the invoice images at a glance, historical data access Pros Easy to process all the invoices we manage every day, save a lot of time when we need to manage the Vendor invoices. Having the image of the invoices is a great tool Cons Sometimes, there are typos in the invoices, but it is very uncommon. I would like to have invoices even during weekends Review Source R Reviewer Senior Accountant Used the software for: Less than 1 year ### "Senior Accountant" December 10, 2025 5.0 It's been easy to use and saves time. Only need to have options to pull more reports, and improve the automation process Pros its user friendly, saves time, easy to understand and explain others. The training material is very help full Cons Can be better automated for reports, and more options to pull invoices. The auto population of data can be done improved Review Source R Reviewer Finance Supervisor Used the software for: 1-3 years ### "Yay for AP automation" December 9, 2025 4.0 I have really enjoyed it, how easy it is to review invoices from anywhere. When I am on vacation I can schedule someone to approve my invoices for me. Pros that everything is right at your finger tips, no more digging for paper, missing paperwork. Auditors can be given read only access and have everything they need. Cons how long it takes some invoice to capture (regular simple invoices). Some times they are quick, like within minutes, some times I am waiting 2+ days for them to capture Review Source Musa S. Systems Integration Engineer Used the software for: 1-3 years ### "A Powerful AP Automation Tool with Room to Grow in Reporting and Usability" August 7, 2025 4.0 My experience using Quadient Accounts Payable Automation has been good overall, especially regarding operational productivity and oversight of processes, after implementation, the system saved time by automating invoice capture, approval routing, and payment processing, custom workflow configuration meant we were able to enforce strong workflow, based internal controls, eliminating the need for time-consuming email checks. The platform has been useful for oversight and control for a remote, distributed finance team. Audit trails are complete, and the integration with our ERP system was reliable after the initial configuration, which minimized duplication and reconciliation errors. Of course, the system has its disadvantages, the user interface is clean, but it is not always easy to navigate for new users and non-finance staff, Also the reporting tools are not deep, onboarding for the system was more resource intensive than anticipated, particularly regarding workflow customization and integration with legacy systems. Even with these challenges, the platform was dependable, provided tight security, and proved to be an excellent long-term investment for scaling AP automation after the learning curve was addressed. I recommend the platform for mid-sized and enterprise teams looking to improve their AP processes and cut down manual work. Pros The ability of Quadient Accounts Payable Automation to simplify the entire process from invoice capture to payment all on a single, centralized platform is what I found most appealing, the customizable approval workflows, strong ERP integrations, and audit ready documentation make it incredibly efficient and reliable, our processing time was greatly decreased, and remote teams were given complete visibility and control. Cons The most challenging aspects of Quadient for me, were the initial setup complexity and the limited analytics capabilities, it took some time to fully configure our workflows and integrations, the system is good at processing, but it doesn't have real-time, customizable reporting and the mobile app works well for fast approvals but isn't very good at handling deeper invoices. Review Source R Reviewer Management Accountant Used the software for: 1-3 years ### "Healthcare AP Review" December 8, 2025 5.0 Very good, the whole team really love Quadient AP, we mostly like the bright colourful friendly UI that made AP a joy! Pros Fantastic UI, Responsive support team and consistent upgrades to the system. Made coding invoices a breeze! Cons Having to sync to our accounts system at certain times (not a major issue), PO matching sometimes not perfect and ultimately price vs our native solution (unbeatable!) Review Source R Reviewer Controller Used the software for: 1-3 years ### "AP Quadient ruined Beanworks" February 7, 2025 2.0 Awful - these people ruined a once great product (Beanworks). They let go their coding team and introduced AI which produces glitches and errors to this day. It was assigning the wrong vendors causing multiple incorrect payments. I requested partial credit which they refused citing they had already offered a discount. This discount is actually from switching to an annual payment from monthly. They also tried to use the excuse they allowed my company to stay on the old platform until the last migration. I demanded to stay on the platform as they launched and inferior product and their staff were untrained. Their training manuals were not even up to date. Appalling customer service. Pros Nothing. It went completely sideways and AP Quadient took little to no accountability. Cons As a Beanworks customer for over a decade, I loath the management style of AP Quadient. After a plethora of integration and new platform issues. I became very vocal only to be met with distain and refusal to take accountability. Review Source R Reviewer Finance Clerk Used the software for: 3-5 years ### "Recommend\*\*\*" December 5, 2025 4.0 For us its been a great experience - we are a people-focused not for profit organization with several work locations and wherever we can decrease paperwork it is noticed and goes a long way. Our employees can quickly get their purchasing/approving done where ever they may be. Pros There are many things I like about Quadient, one of which is not having to do paper - no printing, no filing, searches take seconds - this not only saves time and money but its keeps us organized and cuts down on that 'where did that file/invoice/backup go' question. Cons Like most software programs, there are glitches and while it doesn't impact overall business activities, it can be bothersome when a password is forgotten, a file can't be read, or there are updates that require unlearning/relearning. Review Source AC Angela C. Controller Used the software for: 3-5 years ### "Quadient provides quality in all areas of AP from Invoicing, approvals and payments" December 3, 2025 5.0 Overall the invoice management we utilize for all our clients through Quadient keeps our day to day business running smoothly and our clients happy. Pros The security for our clients and ease of entering invoicing makes this service valuable for our team and our clients. We utilize the service provided for nearly 20 clients all over the world and the ease of entry and approval channel creation works for both our employees and our clients. Cons Sometimes it can be slow to code invoices, when we have dropped them into the inbox the auto fill feature takes longer with some invoices than others and sometimes that's depended on the time of day, could be a bandwidth or connection issue. Review Source Barbara J. Practice Manager Used the software for: 1-3 years ### "Overall, a good software!" December 5, 2025 5.0 This software does everything I need it to do, and works well. It is not hard to learn and even the staff that are not used to computers can use it. Pros This software is easy to use and does the job I need it to do. The search function is quite good. I like the reminders that are emailed to me. Cons I wish there were more information listed about the payments made. It shows the date, but it would be nice if we could see the account information. Review Source Suman A. TAx preparer and Licensed Producer Used the software for: I used a free trial ### "Efficient,Accurate And Worth The Investment" September 16, 2025 5.0 My overall experience has been positive, It has significantly improved invoicing process. while laernigncurve and reconciliation could be smoother. It offers excellent value for money and strong workflow managment. Pros It has streamlined invoicing processing, reduced errors and provided full visibility into approvals. The automation saves time and allows us to focus o strategic tasks. It is efficeient, user friendly and has improved workflow. Cons The learning curve during setup was a bit steep and reconciliation could be more streamlined. some features take time to master, and could be more customizable to match specific workflow. Review Source TR Tammi R. Executive Administrator and HR Liaison Used the software for: 3-5 years ### "Excellent Way to Automate Accounting Functions." January 3, 2025 4.0 An overall good experience. Typically run into sync issues about once a month, but downtime is very limited. Pros Platform is easy to use, and integrates with Quickbooks desktop for all three of our companies. We use PO's, invoices, and payments modules. Cons Support is limited or takes a while to get an answer if there is a problem with the system syncing with our Quickbooks. Review Source R Reviewer Director of Finance Used the software for: 3-5 years ### "A great solution for electronic accounts payable" September 21, 2023 5.0 The system is pretty easy to use. Once a year or so we have a little glitch, but it's easily remedied and not unexpected with a software product. Pros The integration with our accounting software, the electronic storage of documents, the ability to have invoices authorized electronically. Cons The search feature has more steps than I would like, but it does work well. Review Source R Reviewer Controller Used the software for: 1-3 years ### "Quadiant Accounts Payable Automation" September 21, 2023 5.0 Pros Quadiant AP automation transformed our manual AP process into an efficient, easy to use portal.Implementation and training was excellent. The ability to quickly search for and see historical invoices is especially helpful. Cons One feature that is missing is the ability to direct invoices to the correct post month rather than rely on the invoice date. Review Source R Reviewer Accounts Payable/Payroll Used the software for: Less than 1 year ### "Exceptional Program" October 11, 2023 5.0 I absolutely believe it is a must have for AP users Pros Ease of use. This program makes a difference in my day to day work load. I'd be lost without it. Never want to go back to doing AP any other way! Cons On some days there are glitches with errors and it needs to reload Review Source R Reviewer Finance Assistant Used the software for: Less than 1 year ### "Makes accounting painless!" October 18, 2024 5.0 A fantastic addition to our company. Makes work seamless and you can find any invoice at the click of a button. Pros Quick and painless! Makes accounting simple. Cons Not enough people use this software, if they did we would have a much better correspondence! Review Source R Reviewer Field Services Coordinator Used the software for: 3-5 years ### "Beanworks Review" October 26, 2018 5.0 Pros Support has been fantastic. I love the exporting to excel Cons It does not provide a receiving function. Especially with Po's that have multiple lines. This creates a lot more time to create a PO for each service on Projects. Review Source R Reviewer Director of Finance Used the software for: Less than 1 year ### "BeanworksAP is relevant, useful and efficient. It's a fantastic solution." October 26, 2018 5.0 AMAZING PRODUCT! I cannot praise it enough. Pros Very easy to use, logically designed and very intuitive to pick up. Amazing, extremely helpful customer service - issues are dealt with immediately and resolved well. Good at picking up our internal general ledger coding categories. Great for our organization, where we have a lot of remote/travelling staff who are able to approve invoices/payments from anywhere. Cons As of yet, we aren't able to send wire transfers to the US because we are a Canadian not-for-profit, so this is done outside of BeanworksAP. In the case of a vendor with multiple locations who has non-centralized accounting (so each location has it's own finance team), the system sometimes gets confused on which vendor address to select (because all locations have the same name but different addresses). Review Source R Reviewer Controller Used the software for: 3-5 years ### "Growing Stronger Every Year" May 17, 2017 5.0 I initially heard of bean bills at my previous work. After working with it I found it to be very user friendly and the desire of the Bean Bills team to constantly improve their product amazing. After switching companies and releasing the entire approval process was painfully manual I began searching for a better solution. However, no matter how much I searched nobody compared to Bean Bills. There is definitely more expensive solutions, but no solution on the market is as simple and user friendly as bean Bills. Since starting to use it over 6 years ago with another company the Bean Bills experience has definitely involved and gotten better with time. New features are constantly been released to make things easier. It great to be part of the bean bills community and I recommend it to any company. Pros features, simplicity, user friendly, customer service, Cons all my cons have been already improved in the software. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.