# Quadient Accounts Payable Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Quadient Accounts Payable Automation the right Accounts Payable solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133062/BeanworksAP/reviews --- Quadient Accounts Payable Automation 4.5 (80) [View alternatives](https://www.capterra.com/p/133062/BeanworksAP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Quadient Accounts Payable Automation Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews NA Nick A Director of FinanceHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “The workflow visibility and document search features make managing payables much more efficient, and it integrates smoothly with our existing processes.“ October 20, 2025 FH Fred H Property AccountantHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The only CON that I can think of is when balancing customer statements with a lot of invoices, sometimes it lags when switching through the different pages of a customers invoices.“ December 3, 2025 NA Nick A Director of FinanceHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Quadient AP Automation has streamlined our invoice management and approval process, reduced manual work, and improved transparency across departments.“ October 20, 2025 Musa S Systems Integration EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Of course, the system has its disadvantages, the user interface is clean, but it is not always easy to navigate for new users and non-finance staff, Also the reporting tools are not deep, onboarding for the system was more resource intensive than anticipated, particularly regarding workflow customization and integration with legacy systems.“ August 6, 2025 CA Carolina A ControllerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Easy to process all the invoices we manage every day, save a lot of time when we need to manage the Vendor invoices.“ December 8, 2025 CA Carolina A ControllerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes, there are typos in the invoices, but it is very uncommon.“ December 8, 2025 JG Jessica G Finance SupervisorGovernment Administration, 201 - 500 employeesUsed the software for: 1-2 years. “I have really enjoyed it, how easy it is to review invoices from anywhere. When I am on vacation I can schedule someone to approve my invoices for me.“ December 5, 2025 Sohrab K Programme LeadConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “In contrast, Quadient seems intent on hiding their shortcomings for as long as possible until you've signed a contract and wasted hours and days on presales.“ July 30, 2024 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Musa S. Systems Integration Engineer Information Technology and Services Used the software for: 1-2 years ### "A Powerful AP Automation Tool with Room to Grow in Reporting and Usability" August 6, 2025 4.0 My experience using Quadient Accounts Payable Automation has been good overall, especially regarding operational productivity and oversight of processes, after implementation, the system saved time by automating invoice capture, approval routing, and payment processing, custom workflow configuration meant we were able to enforce strong workflow, based internal controls, eliminating the need for time-consuming email checks. The platform has been useful for oversight and control for a remote, distributed finance team. Audit trails are complete, and the integration with our ERP system was reliable after the initial configuration, which minimized duplication and reconciliation errors. Of course, the system has its disadvantages, the user interface is clean, but it is not always easy to navigate for new users and non-finance staff, Also the reporting tools are not deep, onboarding for the system was more resource intensive than anticipated, particularly regarding workflow customization and integration with legacy systems. Even with these challenges, the platform was dependable, provided tight security, and proved to be an excellent long-term investment for scaling AP automation after the learning curve was addressed. I recommend the platform for mid-sized and enterprise teams looking to improve their AP processes and cut down manual work. Pros The ability of Quadient Accounts Payable Automation to simplify the entire process from invoice capture to payment all on a single, centralized platform is what I found most appealing, the customizable approval workflows, strong ERP integrations, and audit ready documentation make it incredibly efficient and reliable, our processing time was greatly decreased, and remote teams were given complete visibility and control. Cons The most challenging aspects of Quadient for me, were the initial setup complexity and the limited analytics capabilities, it took some time to fully configure our workflows and integrations, the system is good at processing, but it doesn't have real-time, customizable reporting and the mobile app works well for fast approvals but isn't very good at handling deeper invoices. Alternatives considered [Tipalti](https://www.capterra.com/p/236980/Tipalti/) Reason for choosing Quadient Accounts Payable Automation Global payment support, tax compliance tools, more transparent pricing Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Yes, we moved from a workflow that was largely manual and supported by shared email inboxes and QuickBooks to one that used Excel and other tools to track approvals. The prior procedure was primarily manual, prone to errors, and lacked centralized visibility, which is why we switched. Email was used to handle invoice approvals; there was no automation or audit trail. The absence of structured routing frequently resulted in duplicate payments and delayed approvals. Due to disjointed data and documentation, month-end close was continuously delayed. Review Source AB Adam B. Management Accountant Hospital & Health Care Used the software for: 1-2 years ### "Healthcare AP Review" December 5, 2025 5.0 Very good, the whole team really love Quadient AP, we mostly like the bright colourful friendly UI that made AP a joy! Pros Fantastic UI, Responsive support team and consistent upgrades to the system. Made coding invoices a breeze! Cons Having to sync to our accounts system at certain times (not a major issue), PO matching sometimes not perfect and ultimately price vs our native solution (unbeatable!) Alternatives considered [Kefron AP - Accounts Payable](https://www.capterra.com/p/177534/Kefron-AP/)[Yooz](https://www.capterra.com/p/188698/Yooz/)[PaperSave](https://www.capterra.com/p/114908/PaperSave/) Reason for choosing Quadient Accounts Payable Automation Sales team were great (big up Cameron) and it scored highest on our scoring matrix. Review Source Response from Quadient December 8, 2025 Thank you for your review! We’re delighted to hear that you and your team are loving Quadient Accounts Payable Automation. It’s wonderful to know that our support team and regular system upgrades have been valuable to your experience, and we’re thrilled that coding invoices has become a breeze for you. We also appreciate your constructive feedback regarding syncing with your accounts system and PO matching. While we’re glad these aren’t major issues for you, we’re constantly working to refine our processes and deliver the best functionality for our customers. It’s great to see that Quadient AP stood out during your evaluation process, and that our sales team made a positive impact! We’re excited to continue supporting your team and making accounts payable easier and more enjoyable every step of the way. LM Louise M. Controller Construction Used the software for: 1-2 years ### "AP Quadient ruined Beanworks" February 5, 2025 2.0 Awful - these people ruined a once great product (Beanworks). They let go their coding team and introduced AI which produces glitches and errors to this day. It was assigning the wrong vendors causing multiple incorrect payments. I requested partial credit which they refused citing they had already offered a discount. This discount is actually from switching to an annual payment from monthly. They also tried to use the excuse they allowed my company to stay on the old platform until the last migration. I demanded to stay on the platform as they launched and inferior product and their staff were untrained. Their training manuals were not even up to date. Appalling customer service. Pros Nothing. It went completely sideways and AP Quadient took little to no accountability. Cons As a Beanworks customer for over a decade, I loath the management style of AP Quadient. After a plethora of integration and new platform issues. I became very vocal only to be met with distain and refusal to take accountability. Alternatives considered [Tipalti](https://www.capterra.com/p/236980/Tipalti/) Reason for choosing Quadient Accounts Payable Automation They have only just launched in Canada and have complex approval channels. Once they figure this out, I am moving over to them. A much cheaper product and offers free EFT payments. Review Source MM Monika M. controller Construction Used the software for: 2+ years ### "AP automation " February 8, 2026 4.0 Great document management and improved our overall AP process. Made things a lot more easy to manage and access Pros Ability to easily find invoices with notes and comments. Approval channels are easy to set up and follow. Automatic sync with ERP Cons Sync sometimes didnt work. Invoices would show as exported but they were no where to be found in ERP. Alternatives considered [Concord](https://www.capterra.com/p/144154/Concord/) Reason for choosing Quadient Accounts Payable Automation appeared easier to set up and was better priced Review Source Response from Quadient February 18, 2026 Thank you for sharing your experience with Quadient Accounts Payable! We’re glad to hear that the ability to quickly find invoices, use clear approval channels, and sync with your ERP has supported your AP process. We’re especially happy that Quadient AP has made day‑to‑day tasks easier. We appreciate your feedback regarding occasional sync issues and are continuously working to improve. MD Marnie D. Finance Clerk Hospital & Health Care Used the software for: 2+ years ### "Recommend\*\*\*" December 4, 2025 4.0 For us its been a great experience - we are a people-focused not for profit organization with several work locations and wherever we can decrease paperwork it is noticed and goes a long way. Our employees can quickly get their purchasing/approving done where ever they may be. Pros There are many things I like about Quadient, one of which is not having to do paper - no printing, no filing, searches take seconds - this not only saves time and money but its keeps us organized and cuts down on that 'where did that file/invoice/backup go' question. Cons Like most software programs, there are glitches and while it doesn't impact overall business activities, it can be bothersome when a password is forgotten, a file can't be read, or there are updates that require unlearning/relearning. Review Source Response from Quadient December 5, 2025 Thank you for your review! It's great to hear that Quadient Accounts Payable Automation has simplified your AP process and freed up valuable time for your team. We appreciate your feedback on occasional glitches and are always working to improve the user experience. AC Angela C. Controller Accounting Used the software for: 2+ years ### "Quadient provides quality in all areas of AP from Invoicing, approvals and payments" December 2, 2025 5.0 Overall the invoice management we utilize for all our clients through Quadient keeps our day to day business running smoothly and our clients happy. Pros The security for our clients and ease of entering invoicing makes this service valuable for our team and our clients. We utilize the service provided for nearly 20 clients all over the world and the ease of entry and approval channel creation works for both our employees and our clients. Cons Sometimes it can be slow to code invoices, when we have dropped them into the inbox the auto fill feature takes longer with some invoices than others and sometimes that's depended on the time of day, could be a bandwidth or connection issue. Review Source Response from Quadient December 3, 2025 Thank you for your review! We’re glad to hear that Quadient Accounts Payable Automation has been instrumental in simplifying invoicing, ensuring security, and keeping your clients happy. We appreciate your feedback on the auto-fill feature and will share it with our team. JH Julia H. Accounts Payable Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Overall a good experience" December 29, 2025 4.0 The training was pretty good. Going in, I wasn't sure what questions to ask and how to set things up prior to training but it all worked out well. I no longer have to print and hand-jam invoices into our ERP system so I'm saving time there. Pros I no longer have to print invoices and prepare them for entry. Processing invoices electronically rather than hand jamming them into our system is much better. Cons There are some quirks that I have had to learn and work out. Sometimes Quadient assigns the wrong PO to the wrong vendor and this has caused me some issues. There is no way for me to add a line for tariffs while I'm in Quadient. There are only preset lines for freight and discounts. This means I have to open POs that have tariffs and add the tariff there. This slows the process down for me so it's not as efficient as it could be. Adding tariff as a preset line would be huge for my process. Overall, I like the program and think it has helped with our invoicing process. Review Source Response from Quadient January 6, 2026 Thank you for your review of Quadient Accounts Payable Automation! We’re glad to hear that processing invoices electronically has saved you time and improved efficiency. We have shared your feedback regarding PO assignment and tariff lines with our team. We appreciate your input and are happy to know Quadient has positively impacted your invoicing process. JR Jose R. ACCOUNTING CLERK Telecommunications Used the software for: 1-2 years ### "Automating invoice entry the best" December 29, 2025 5.0 in one word Excellent. automates the entire AP workflow, including purchase orders, invoice capture and approval, expense management, and payments. Pros Very practical, easy to understand the layout, easy invoice entry, reporting, etc. I love it very much. Cons 1\. Be able to create report buy currency 2. On report or in invoice entry to see SAGE 300 VENDOR ID that will make it easier if just want report by VENDORID or range. Review Source Response from Quadient January 6, 2026 Thank you for your review! We’re thrilled to hear that you love using Quadient Accounts Payable Automation and that you find it practical and easy to use for invoice entry and reporting. We appreciate your suggestions about reporting by currency and displaying Vendor IDs on reports and invoices. We have passed your feedback along to our team. We're glad to hear that Quadient has seamlessly automated your entire AP workflow! LM Linda M. Financial Generalist Non-Profit Organization Management Used the software for: 2+ years ### "So happy we switched to Quadient Accounts Payable Automation !" December 29, 2025 5.0 Overall using Quadient Accounts Payable Automation has been a positive experience. Automating our approval process has saved us so much time and frustration Pros All of our invoices are in one place and very easy to locate at any time. Automated approvals make it easy to process invoices in a timely manner. The smart code option makes recurring invoice coding simple and quick. Cons An option to recalculate taxes would be helpful but as a whole the program works great and makes the job of AP data entry efficient and quick. Review Source Response from Quadient January 6, 2026 Thank you for sharing your experience! We’re glad that Quadient Accounts Payable Automation has streamlined your invoice management and approval process, saving time and reducing frustration. We have shared your suggestion regarding recalculating taxes with our product team for future improvements. AF April F. Executive Director Hospital & Health Care Used the software for: 1-2 years ### "Executive Director" January 5, 2026 5.0 Overall, the system makes our job quick and easy. It's nice to not have paper copies everywhere for tracking purpose Pros Easy and Simple to use, We share the job of processing invoices with our corporation we just upload and approve. Cons Only con I can think of is power failure as it's an internet base program, when our power goes out for days, we would have that delay. Review Source Response from Quadient January 12, 2026 Thank you for your review! We’re thrilled to hear that Quadient Accounts Payable Automation has made your job quicker and easier, and that you find the software simple to use. Thank you for choosing Quadient! KS Kevin S. Fuel Manager Oil & Energy Used the software for: 1-2 years ### "Easy to Manage AP Approvals" December 3, 2025 5.0 10 out of 10 Great program! Pros Notifications and workflow routing function consistently, and the ability to access supporting documentation. Cons i only work with the part of the program for invoice approvals. I cant say anything i disliked about the program. Review Source Response from Quadient December 5, 2025 Thank you for your review! We're thrilled to hear you’ve had a great experience with Quadient Accounts Payable Automation, especially the workflow and invoice approval process. We truly appreciate your feedback! CS Christie S. Meetings Director Government Administration Used the software for: I used a free trial ### "It’s not I. The quad" June 20, 2025 5.0 Time saving automation, accurate invoicing visibility compliance support ls again very limited and insufficient Pros Why it’s great: It significantly reduces manual data entry by using OCR (optical character recognition) and intelligent data capture. •Benefit: Faster invoice approvals, fewer human errors, and increased efficiencY Cons Implementation costs were exuberant, limited flexibility with smaller companies like mine- customer service is not the best with inconstancy Review Source HM Heather M. accounts payable Non-Profit Organization Management Used the software for: 2+ years ### "Classic Quadient " October 10, 2023 4.0 Pros The classic Quadient is a great product. Easy to use for reports, looking up vendors and activity. Cons The update for Quadient was horrible, slow performance and features were changed and some taken out that used to be helpful. Ease of use was not good. Received multiple calls from my co workers not being able to enter invoices. Put our accounts payable behind. Review Source Response from Quadient October 12, 2023 Hi Heather, we appreciate your honest feedback about Quadient AP. Your two years of support mean a lot to us, and we genuinely regret any inconvenience caused by our recent update. Your comments guide our efforts, and we are committed to making our software more intuitive. If you have any further concerns or suggestions, please don't hesitate to reach out. AW Adam W. VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "Clean, easy, and simple" October 10, 2023 5.0 Pros I am the farthest thing from an "Accounting Person", and the software is super straightforward and easy to use. It makes approving expenses a breeze. Cons There isn't anything that comes to mind as a con of the product. I mainly use the software for expense approvals, and it gets the job done. Review Source Response from Quadient October 12, 2023 Thank you, Adam, for your wonderful review of Quadient Accounts Payable Automation! We're thrilled to hear that our software has made expense approvals effortless for you. Your feedback is invaluable, and we're delighted to have met your expectations. CD Chris D. CFO Publishing Used the software for: 2+ years ### "SAGE AP - Very Good Solution for AP Automation" February 22, 2023 5.0 Approval, review, coding and payment of invoices is now automated and savings lots of time. Pros Document Flow, Sync with SAGE 300, Audit trail for approvals Cons Payment feature through a 3rd party. Nvoicepay is not always in sync with SAGE APA or SAGE 300. The change in Customer Support was not an improvement. Still waiting for minor fixes. Reason for choosing Quadient Accounts Payable Automation Seamless sync with SAGE 300 Review Source Response from Quadient February 23, 2023 Thank you for choosing Sage AP Automation and for taking the time to write a review. We're glad to hear that our product is helping you save time and improve your approval workflow. We appreciate your feedback on our customer support team, and we're sorry to hear that you haven't had a positive experience. We are constantly working to improve our customer support so that we can provide the best possible experience for our users. Thank you again and we hope you continue to find it helpful in streamlining your AP processes. WB Wendy B. Controller Construction Used the software for: 6-12 months ### "Transformational" February 27, 2023 5.0 This software has transformed our payables and improved processing time and accuracy signifcantly. Pros The implementation process was the easiest I have ever experienced. Cons No negative aspects so far. We would only wish for the Purchase Order Module to be a bit more robust. Reason for choosing Quadient Accounts Payable Automation Integration with Sage 50 Review Source Response from Quadient March 10, 2023 Thank you for your review, Wendy! We are thrilled Quadient AP has provided your company with a transformative experience and helped to improve processing time and accuracy. On behalf of our team, we especially appreciate the feedback that the implementation process was simple and straightforward. That is always our goal when onboarding any new client. We thank you again for sharing this feedback and we look forward to continuing to provide you with positive experiences as your business grows. David P. Field Services Coordinator Retail Used the software for: 2+ years ### "Beanworks Review" October 23, 2018 5.0 Pros Support has been fantastic. I love the exporting to excel Cons It does not provide a receiving function. Especially with Po's that have multiple lines. This creates a lot more time to create a PO for each service on Projects. Review Source Response from Quadient November 6, 2018 Thank you for you continuous support. We are working hard to make your AP workflow seamless! NS Noreen S. Director of Finance Non-Profit Organization Management Used the software for: 6-12 months ### "BeanworksAP is relevant, useful and efficient. It's a fantastic solution." October 23, 2018 5.0 AMAZING PRODUCT! I cannot praise it enough. Pros Very easy to use, logically designed and very intuitive to pick up. Amazing, extremely helpful customer service - issues are dealt with immediately and resolved well. Good at picking up our internal general ledger coding categories. Great for our organization, where we have a lot of remote/travelling staff who are able to approve invoices/payments from anywhere. Cons As of yet, we aren't able to send wire transfers to the US because we are a Canadian not-for-profit, so this is done outside of BeanworksAP. In the case of a vendor with multiple locations who has non-centralized accounting (so each location has it's own finance team), the system sometimes gets confused on which vendor address to select (because all locations have the same name but different addresses). Review Source Response from Quadient November 22, 2018 Our CS team would be very happy to hear your thoughts! We love that you are able to approve invoices and payments from anywhere. Your feedback has been passed onto the product team. Thank you for your response! VB Vadim B. Controller Consumer Goods Used the software for: 2+ years ### "Growing Stronger Every Year" October 11, 2016 5.0 I initially heard of bean bills at my previous work. After working with it I found it to be very user friendly and the desire of the Bean Bills team to constantly improve their product amazing. After switching companies and releasing the entire approval process was painfully manual I began searching for a better solution. However, no matter how much I searched nobody compared to Bean Bills. There is definitely more expensive solutions, but no solution on the market is as simple and user friendly as bean Bills. Since starting to use it over 6 years ago with another company the Bean Bills experience has definitely involved and gotten better with time. New features are constantly been released to make things easier. It great to be part of the bean bills community and I recommend it to any company. Pros features, simplicity, user friendly, customer service, Cons all my cons have been already improved in the software. Review Source Response from Quadient November 22, 2018 Thank you for being a wonderful customer! We appreciate your continuous support in the product and team. PG Paramvir G. Maintenance Supervisor Food Production Used the software for: Less than 6 months ### "Review" September 20, 2023 4.0 Overall it has been my essential tool for all account/finance related work. Pros The product is very easy to use, and easy to adapt for new users. Cons Less features available, such as you cannot edit the comment and PO. Review Source Response from Quadient September 27, 2023 Hi Paramvir, Thanks for your review of Quadient AP! We're delighted that it's become your essential tool for all your accounting and finance-related work. KS Kimberly S. Accounts payable clerk Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy" November 1, 2018 4.0 I enjoy working with Beans and Beansupport Pros Very easy to use. Options are very clear. Cons I type very fast, sometimes can keep up with my keystrokes Review Source Response from Quadient November 21, 2018 We're so happy that you find it easy to use! We beans like working with you too. Trisha C. Senior Recruitment Operations Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Accounts payable- User Friendly Software " December 26, 2022 4.0 Pros It can be tailored to the company's needs and easily edited.Our accounting software is fully integrated with this software, making it very easy to use and quick to implement. Managers appreciate it because it saves them time, Cons So far, I have not encountered any major issues, however, I would like the ability to mark invoices that I have already read but are awaiting approvals before payment can be processed. Review Source SD Sharon D. Accounting Manager Information Technology and Services Used the software for: Less than 6 months ### "Beanworks is a really super product well designed for the accounting perfectionist" August 31, 2017 4.0 I am able to bridge the Atlantic between Copenhagen and NYC accounting departments. Pros The auto submit feature is brilliant! I needed a way for my Danish assistant to input and code from our Danish vendors that syncs with my NY based office. QB file in the cloud. Cons There are just 1 or 2 things I wish I could set a standard default but other than this one little thing, it's really a wonderful bit of software Review Source Response from Quadient September 5, 2017 Thank you Sharon! PM Paul M. Hospitality Used the software for: Less than 6 months ### "Real Time Accounting that Makes A Difference" October 18, 2016 5.0 Being able to always have an up-to-date view of our finances has been a huge asset for our company. Every department can see where the numbers stand at any time. Our accounting software, QuickBooks, is integrated with Beanworks and is synced with all of our accounts payable and payment information. This helps us make strategic business decisions with relevant data. Review Source SR Siara R. Used the software for: ### "We love Beanworks! " October 5, 2016 5.0 We absolutely love Beanworks! They understand that each company is unique in their process and needs, so they've developed a program that is fully customizable for any company but at the core accomplishes all accounts payable needs. They even take a it a step further by having an amazing support team to get you through the initial set up of your customized platform and ongoing support. They really take the initiative to understand your process. There has never been a time when we called and they didn't resolve the issue. Review Source Similar Products Featured