# Page 2 | Quadient Accounts Payable Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Quadient Accounts Payable Automation the right Accounts Payable solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133062/BeanworksAP/reviews --- Quadient Accounts Payable Automation 4.5 (80) [View alternatives](https://www.capterra.com/p/133062/BeanworksAP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Quadient Accounts Payable Automation ## Showing most helpful reviews Showing 26-50 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FH Fred H. Property Accountant Hospitality Used the software for: 1-2 years ### "Great work saver" December 3, 2025 5.0 It is overall a great product that is very helpful in my daily work. I would highly recommend it to anyone looking for an Accounts Payable Program. Pros In my role working with Quadient(Beanworks), I find it very helpful and easy to use. It is very useful for balancing of customer statements as well as tracking payments for them. I use it daily and it saves me a lot of time to work on other things. Cons There is nothing that I dislike about this product so far. The only CON that I can think of is when balancing customer statements with a lot of invoices, sometimes it lags when switching through the different pages of a customers invoices. Review Source Response from Quadient December 4, 2025 Thank you for your review! We're delighted to hear how helpful and time-saving Quadient Accounts Payable Automation has been for your daily tasks, especially with balancing customer statements and tracking payments. We appreciate your feedback regarding the occasional lags and will share it with our team to explore improvements. Thank you for recommending us! JR Jose R. ACCOUNTING CLERK Telecommunications Used the software for: 1-2 years ### "Automating invoice entry the best" December 29, 2025 5.0 in one word Excellent. automates the entire AP workflow, including purchase orders, invoice capture and approval, expense management, and payments. Pros Very practical, easy to understand the layout, easy invoice entry, reporting, etc. I love it very much. Cons 1\. Be able to create report buy currency 2. On report or in invoice entry to see SAGE 300 VENDOR ID that will make it easier if just want report by VENDORID or range. Review Source Response from Quadient January 6, 2026 Thank you for your review! We’re thrilled to hear that you love using Quadient Accounts Payable Automation and that you find it practical and easy to use for invoice entry and reporting. We appreciate your suggestions about reporting by currency and displaying Vendor IDs on reports and invoices. We have passed your feedback along to our team. We're glad to hear that Quadient has seamlessly automated your entire AP workflow! LM Linda M. Financial Generalist Non-Profit Organization Management Used the software for: 2+ years ### "So happy we switched to Quadient Accounts Payable Automation !" December 29, 2025 5.0 Overall using Quadient Accounts Payable Automation has been a positive experience. Automating our approval process has saved us so much time and frustration Pros All of our invoices are in one place and very easy to locate at any time. Automated approvals make it easy to process invoices in a timely manner. The smart code option makes recurring invoice coding simple and quick. Cons An option to recalculate taxes would be helpful but as a whole the program works great and makes the job of AP data entry efficient and quick. Review Source Response from Quadient January 6, 2026 Thank you for sharing your experience! We’re glad that Quadient Accounts Payable Automation has streamlined your invoice management and approval process, saving time and reducing frustration. We have shared your suggestion regarding recalculating taxes with our product team for future improvements. AF April F. Executive Director Hospital & Health Care Used the software for: 1-2 years ### "Executive Director" January 5, 2026 5.0 Overall, the system makes our job quick and easy. It's nice to not have paper copies everywhere for tracking purpose Pros Easy and Simple to use, We share the job of processing invoices with our corporation we just upload and approve. Cons Only con I can think of is power failure as it's an internet base program, when our power goes out for days, we would have that delay. Review Source Response from Quadient January 12, 2026 Thank you for your review! We’re thrilled to hear that Quadient Accounts Payable Automation has made your job quicker and easier, and that you find the software simple to use. Thank you for choosing Quadient! NA Nick A. Director of Finance Hospitality Used the software for: 1-2 years ### "Accounts Payable Automation" October 20, 2025 4.0 Overall, it’s been a great experience. Quadient AP Automation has streamlined our invoice management and approval process, reduced manual work, and improved transparency across departments. It’s reliable, easy to train new users on, and has become an important tool in our accounting workflow. Pros The platform is very intuitive and user-friendly. It’s easy to filter invoices, track approvals, and find exactly what you need. The workflow visibility and document search features make managing payables much more efficient, and it integrates smoothly with our existing processes. Cons Exporting reports can be a bit cumbersome. While the data is all there, formatting and customizing reports to display in a clear and usable way takes some extra effort. It’s not a major issue, but there’s room for improvement in that area. Review Source TK Tina K. Generla Manager Hospital & Health Care Used the software for: 1-2 years ### "Fantastic program" December 9, 2025 5.0 Excellent, so easy to use and teach other staff. Your employees that input the data do a great job, make ours easier. Pros The program is very easy to use; the program is laid out and is very user friendly. Easy to teach new people. Cons Would like to be able to call up account codes with balances only for those codes not the entire invoice which might have many accounts attached. Review Source Response from Quadient December 11, 2025 Thank you for your review! It's great to hear that you find Quadient Accounts Payable Automation easy to use and simple to teach new team members. We appreciate your feedback on the account codes and are always working to improve the user experience. KM Khurshida M. Program Assistant Individual & Family Services Used the software for: 6-12 months ### "User-Friendly Application" December 5, 2025 5.0 My overall experience has been very good. I find the application intuitive, efficient, and simple to use, and I enjoy working with it on a daily basis. Pros It is very convenient, simple to use, and intuitive, making my daily work easier and more efficient. Cons At this point, I don’t see any significant drawbacks. My experience has been very positive with this Application. Thank you! Review Source Response from Quadient December 8, 2025 Thank you for your review! We’re delighted to hear that Quadient Accounts Payable Automation has been convenient, intuitive, and helpful in making your daily work more efficient. It’s wonderful to know you enjoy using our software and have had such a positive experience. We truly appreciate your feedback and look forward to continuing to support your success! JH Jeff H. Director Recreational Facilities and Services Used the software for: 2+ years ### "We love using Quadient Accounts Payable Automation!" December 2, 2025 5.0 Very good, can easily and quickly approve and categorize expenses. We've been using it for over 3 years now and love it. Pros There is not a bad learning curve, very easy to use. The expense management is great. It's so simple to categorize and approve invoices. Cons Nothing really, it's great and easy to use. The search function use to be a bit difficult, but currently works great and makes data easy to sort and find. Review Source Response from Quadient December 4, 2025 Thank you for your review! We’re glad to hear that you love using Quadient Accounts Payable Automation and find it easy to use and efficient for managing expenses and invoices. Thank you for being a user for over three years! MH Malloreigh H. Director of Service and Delivery Food & Beverages Used the software for: 1-2 years ### "Efficient and Simple Solution" December 4, 2025 5.0 I am a user, not an admin, but I find it very simple to use and overall much faster and more efficient than other methods. Pros Quadient is so easy to use. As an invoice approver, I'm easily able to review invoices, see due dates, check line items, and verify GL codes. My workflow is much simpler with this software than with any other methods I've tried. Cons Not able to use SSO for login - I'm redirected to another login provider and need to use username/password. Review Source Response from Quadient December 8, 2025 Thank you for your review! We are glad to hear that you find Quadient Accounts Payable Automation user-friendly and that it has simplified your accounts payable workflow. We are always striving to improve the user experience, and we’d love to learn more about your experience with SSO. It’s possible that your SSO isn’t fully set up, and we’d be happy to investigate further if you’re open to sharing more details. Please feel free to reach out to our Support team, who can work with you to explore opportunities for improvement. UR Uma R. Senior Accountant Airlines/Aviation Used the software for: Less than 6 months ### "Senior Accountant" December 8, 2025 5.0 It's been easy to use and saves time. Only need to have options to pull more reports, and improve the automation process Pros its user friendly, saves time, easy to understand and explain others. The training material is very help full Cons Can be better automated for reports, and more options to pull invoices. The auto population of data can be done improved Review Source Response from Quadient December 10, 2025 Thank you for your review! We’re glad to hear that you find Quadient Accounts Payable Automation user-friendly, and that the software helps you save time in your AP process. It’s great to know that the training materials have been helpful too! We appreciate your feedback on the reporting and auto-population. We’re always working on ways to make the experience even smoother and more efficient. KS Kevin S. Fuel Manager Oil & Energy Used the software for: 1-2 years ### "Easy to Manage AP Approvals" December 3, 2025 5.0 10 out of 10 Great program! Pros Notifications and workflow routing function consistently, and the ability to access supporting documentation. Cons i only work with the part of the program for invoice approvals. I cant say anything i disliked about the program. Review Source Response from Quadient December 5, 2025 Thank you for your review! We're thrilled to hear you’ve had a great experience with Quadient Accounts Payable Automation, especially the workflow and invoice approval process. We truly appreciate your feedback! TR Tammi R. Executive Administrator and HR Liaison Consumer Services Used the software for: 2+ years ### "Excellent Way to Automate Accounting Functions." January 2, 2025 4.0 An overall good experience. Typically run into sync issues about once a month, but downtime is very limited. Pros Platform is easy to use, and integrates with Quickbooks desktop for all three of our companies. We use PO's, invoices, and payments modules. Cons Support is limited or takes a while to get an answer if there is a problem with the system syncing with our Quickbooks. Review Source SA Suman A. TAx preparer and Licensed Producer Accounting Used the software for: I used a free trial ### "Efficient,Accurate And Worth The Investment" September 15, 2025 5.0 My overall experience has been positive, It has significantly improved invoicing process. while laernigncurve and reconciliation could be smoother. It offers excellent value for money and strong workflow managment. Pros It has streamlined invoicing processing, reduced errors and provided full visibility into approvals. The automation saves time and allows us to focus o strategic tasks. It is efficeient, user friendly and has improved workflow. Cons The learning curve during setup was a bit steep and reconciliation could be more streamlined. some features take time to master, and could be more customizable to match specific workflow. Review Source GN George N. Mortgage and Real Estate Broker Real Estate Used the software for: 6-12 months ### "Quadient is a great accounts payable system!!" October 17, 2025 5.0 My overall experience with Quadient is excellent. Peter was my account manager during the time and he answered all my questions when needed Pros Its very efficient. I used to have a post meter machine and whatever invoice becomes due, they notify me through email and/or via text message. Cons there's nothing least to like about Quadient account. Their customer service is always on time. very efficient Review Source TS Tiah S. Accounts Payable and General Ledger Associate Health, Wellness and Fitness Used the software for: I used a free trial ### "An Intuitive, Easy to Use Program" February 28, 2025 3.0 It was a good experience. I liked the fact that it was cloud based making it available to use anywhere at any time. Customer services was there to help as needed. Pros It is easy to use and very efficient and it is a cloud based program. Cons Issues with duplicate entries of vendors along with a few other glitches but nothing too bad. Review Source EC Ella C. Finance Assistant Accounting Used the software for: 6-12 months ### "Makes accounting painless!" October 9, 2024 5.0 A fantastic addition to our company. Makes work seamless and you can find any invoice at the click of a button. Pros Quick and painless! Makes accounting simple. Cons Not enough people use this software, if they did we would have a much better correspondence! Review Source Sohrab K. Programme Lead Construction Used the software for: Less than 6 months ### "Deception and Incompetence - NOT an functioning AP system for Sage50 (let alone AP automation)" July 30, 2024 1.0 In conclusion, our experience with Quadient has been nothing short of a professional embarrassment. Four weeks of our time wasted, potential financial risks introduced, and a complete erosion of trust. Save yourself the headache and look elsewhere for your AP automation needs. Pros Purchase Order module is functional, approvals can be efficient Cons As a finance professional, I feel compelled to warn others about our disastrous experience with Quadient's AP automation system. What began as a promising solution turned into a nightmare of wasted time, broken promises, and potential financial risk. From the outset, Quadient's sales team employed deceptive tactics to secure our contract. They assured us of seamless integration with Sage 50, boasting about their OCR capabilities and automatic tax calculations. However, the reality couldn't be further from their claims. The most egregious issue? Their "automated" system requires users to manually select tax codes and MANUALLY calculate tax amounts for each line of every invoice. Let that sink in. In 2024, they're selling a system that adds manual work and introduces significant room for error in tax calculations. This is not just a step backward; it's a leap into the dark ages of accounting. When confronted, Quadient claimed this was a "known Sage 50 limitation." This is patently false. Other vendors provide this functionality without issue, and Sage's own marketplace offers solutions that handle this seamlessly. More importantly, if this truly was a known limitation, why wasn't it mentioned during the numerous demos where they explicitly confirmed tax code capture and automatic calculations? The OCR functionality, a key selling point, is the weakest I've seen in the market. Test invoices took over 12 hours to process, likely because they rely on manual data entry behind the scenes. This explains their per-invoice pricing model, which is among the most expensive in the market. Any finance professional should immediately recognise the risks this system introduces to a business. A supplier willing to lie to sell a product, exposing clients to such financial and compliance risks, demonstrates a complete lack of integrity. We've had a lucky escape, discovering these issues before full implementation. Even when confronted, senior individuals at Quadient failed to acknowledge their mistakes or provide any assurance. To anyone considering Quadient, especially those using Sage 50: 1. DON'T. Just don't. 2. If you must, insist on a demo using your own invoices. 3. Demand at least a 3-month break clause in any contract. 4. Request end-to-end demo with a Sage 50 , most vendors should have a license There are reputable vendors on the Sage Marketplace (like Agilico Verify, PaperLess, and Compleat) who demonstrate integrity, transparency about their systems' limitations, and a willingness to build solutions around those limitations. In contrast, Quadient seems intent on hiding their shortcomings for as long as possible until you've signed a contract and wasted hours and days on presales. Reason for choosing Quadient Accounts Payable Automation Multi entity capabilities Review Source kH kathryn H. professor Higher Education Used the software for: 6-12 months ### "Terrible customer service - flawed sign in system" November 14, 2024 1.0 Horrible experience. I hope that the university switches from Quadient ASAP. Pros Nothing - this is a terrible company and the worst thing we ever did as an institution was buy in. Cons Every single time you try to sign in, you receive the same error message. Quadient has done absolutely nothing to remedy the issue. Their support is unhelpful at best. Review Source RM Rachel M. Controller Hospitality Used the software for: 2+ years ### "Hospitality / Country Club Review " October 6, 2023 5.0 Overall I love the software more than my personal interactions with the team at Quadient from the inception of the software. Pros Quadient is the most efficient software we have at the country club. The ease of use for day-to-day AP for both the accounting team and department managers has always been a feature loved by all. For audit purposes you cannot beat the software for how much time is saved in pulling back-up, etc. Cons The import Vendor feature as a result of our ERP file has created multiple duplicate vendors which never leave the system from a visual perspective. No one ever gets on the phone to troubleshoot issues which creates emails upon emails vs. a succinct conversation to air issues/collaborate. The export file into ERP needs to be monitored very carefully as the file does not always come over correctly. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Yooz](https://www.capterra.com/p/188698/Yooz/) Reason for choosing Quadient Accounts Payable Automation The ease/look of the software swayed our decision greatly Review Source Response from Quadient October 12, 2023 Hi Rachel, Thank you for your feedback on your experience with Quadient AP. We're delighted to hear that our software has streamlined your country club's operations and aided in audit efficiency. We sincerely apologize for the challenges you've faced with the import vendor feature and ERP export process. We genuinely value your input, and your feedback serves as a catalyst for our ongoing efforts to refine our services and support. Thank you for choosing Quadient, and we appreciate your continued partnership! SM Samantha M. Senior Accountant Machinery Used the software for: 1-2 years ### "Great Solution for Small/Medium Size Business Looking to Go Paperless" October 23, 2018 5.0 Overall our company could not be happier with Beanworks and their AP solution. Any time we have an issue, we can reach out to support and work with someone directly for a quick resolution. During implementation, the team listened to our needs and really helped to customize their product in a way that was the best fit for our business. Their product has made the headache of bill processing and payment a thing of the past. Pros This Accounts Payable solution has brought our business into the 21st century and we could not be happier with the result. All of our invoices and corresponding payment information is now available with a few clicks of a mouse. We no longer need to store mountains of banker boxes filled with obsolete records to maintain our data archive for historical record audit -- saving us valuable internal space and saving money as we no longer need to call a professional shredding company to purge old records. Our approval workflow was customized to our business and we now have a complete audit log noting each person's approval and processing of every invoice. All of the corresponding invoice data syncs seamlessly with our ERP software so there is minimal data entry which has saved our AP personnel a significant amount of time on a previously tedious clerical task. Cons Originally when we signed up with Beanworks, the company was unable to print our account number on the physical checks mailed to our vendors. This meant that bills for credit cards or utilities were still paid manually so we could include the information. As of 2018, we can now print our account number on vendor checks so this problem has been alleviated. One note is that you will still need to print your own check should you need to include any paperwork with the physical check as the check printing service is a third-party provider so only the check itself is mailed to the vendor. Review Source Response from Quadient November 6, 2018 We enjoy having you as our customer and very much appreciate your continuous support in the product and the team. We are working hard to make the AP workflow simple and delightful! AG Alisa G. Director of Finance Transportation/Trucking/Railroad Used the software for: 2+ years ### "A great solution for electronic accounts payable" September 20, 2023 5.0 The system is pretty easy to use. Once a year or so we have a little glitch, but it's easily remedied and not unexpected with a software product. Pros The integration with our accounting software, the electronic storage of documents, the ability to have invoices authorized electronically. Cons The search feature has more steps than I would like, but it does work well. Review Source Response from Quadient September 27, 2023 Hi Alisa, thanks so much for sharing your thoughts on Quadient AP. It's fantastic to hear that our product has seamlessly integrated with your accounting software, made document storage more efficient, and simplified your approval process! JA Jesusa A. Senior Manager -Finance and Administration Retail Used the software for: 2+ years ### "Quadient APA " October 11, 2023 5.0 It helps us a lot to save time and effort and also we're at 90% paperless Pros It's very helpful for volume invoices. Very easy to use and user friendly Cons Smartsync sometimes there's error in syncing to Sage 300 Reason for choosing Quadient Accounts Payable Automation We chose Quadient APA because it was recommended by the SAGE company Review Source Response from Quadient October 16, 2023 Hi Jesusa, thank you for your glowing 5-star review of Quadient AP! We're delighted to hear that our solution has significantly streamlined your accounts payable process, making your workflow 90% paperless. Your success story is incredibly rewarding for us to hear! SR Sachin R. Controller Warehousing Used the software for: Less than 6 months ### "Good AP tool for small enterprises - will not fully automate AP, still many manual interventions" August 10, 2022 3.0 We tried to automate the AP fully, but Beanworks doesn't seem to do that. Our success criteria with the AP Automation project are not met with it. The tool is still in the designing phase and needs a lot of improvements before it can be called a complete AP automation tool. Pros The product is easy to implement, configure and put to use. Cons Recently implemented the tool faced the following challenges - - Customer support sucks, no SLA adhered. Subscribed for 2 hours of support to realize there are no timelines called 2 hours. - Not able to process any USD Invoices as claimed by the product team. Needs to be processed and entered manually outside Beanworks. - A single report can handle only 80 invoices in it. But if want to select more than 80, which is normal for any large organization, need to report a separate report each time, which sucks and defeats the entire purpose of automation. - The line description on the HST line doesn't get posted in GP Ledger from Beanworks and again we need to manually copy and paste the description before the Invoices get posted in ERP. - The expense Module doesn't have the OCR Capabilities and requires manual entry by the users of all the receipts, which is not the case with some other AP Automation tools. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Quadient Accounts Payable Automation We chose because of the Sales pitch which claims all is possible in Beanworks. Review Source AM Alissa M. Controller Consumer Goods Used the software for: 1-2 years ### "Quadiant Accounts Payable Automation" September 20, 2023 5.0 Pros Quadiant AP automation transformed our manual AP process into an efficient, easy to use portal.Implementation and training was excellent. The ability to quickly search for and see historical invoices is especially helpful. Cons One feature that is missing is the ability to direct invoices to the correct post month rather than rely on the invoice date. Reason for choosing Quadient Accounts Payable Automation Recommendation from Sage VAR Review Source Response from Quadient September 27, 2023 Hi Alissa, thank you for taking the time to share your outstanding feedback about Quadient AP. We are thrilled to hear that our solution has had such a positive impact on your organization's accounts payable process! VG Vince G. Account Manager Accounting Used the software for: 1-2 years ### "BEANWORKS - Works as advertised!!" October 30, 2018 5.0 The odd hiccup here and there is expected with any software but I have to say, Beanworks tech/customer support is great to work with and managed to work through our issues quickly and efficiently the majority of the time. Overall, Beanworks works very well and has managed to convert one of our largest volume clients into a paperless client while at the same time offering an exceptional and seamless AP work flow process. Once again, the software works as advertised....no regrets!! Pros Beanworks is a true AP Workflow application that seems to cover all aspects of the Accounts Payable process. From invoice electronic capture, invoice coding, invoice approval, payment selection, payment approval, payment authorization and cheque issuance, it is an all encompassing piece of software. Bottom line, it works as advertised!! Cons If there is something I can say I like the least about the software, it would have to be the per transaction cost. Although I can appreciate everything the software offers and so I understand and can justify the need for the per transactional cost, one must keep in mind that as volumes increase, so can your monthly fees. As a result, no matter how good it works, the cost may not make it appropriate for everyone. For us however, well worth the investment!! Review Source Response from Quadient November 6, 2018 Thank you for being a wonderful client to work with! Your note has been passed onto the team. We appreciate your continuous support in the product and the team. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.