Who Uses This Software?

Crelate focuses on Staffing, Executive Search, Recruiting Agencies and other specialized recruiting firms. We also support dedicated internal corporate recruiting teams.


Average Ratings

178 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $55.00/month/user
    See pricing details
  • Pricing Details
    Volume and commitment discounts available. Prices are per user/month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Crelate
  • www.crelate.com/
  • Founded 2012
  • United States

About Crelate Talent

Crelate is a modern, fast, full-featured applicant tracking and talent relationship management solution built specifically for Recruiting Agencies, Executive Search and Staffing Firms as well as professional corporate recruiters teams. Features include Outlook client integration, automatic email tracking, flexible workflows, candidate portal, mobile access, client submittals and more. Pricing is reasonable and transparent, no setup fees, flexible terms and free data migrations and onboarding.


Crelate Talent Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

Crelate Talent Reviews Recently Reviewed!


Capterra-loader

BEST ATS I've seen in 25 years in the industry!

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Cons: There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate.

The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

Overall: Crelate has streamlined our business process and workflows and empowered us to grow.

Crelate is User Friendly and Comprehensive!

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one.

It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients!

Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need.

It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world.

Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with!

The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Cons: Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

Excellent, best experience ever with an ATS software firm

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm.

Overall: This is the very best ATS software on the market for a contingency or retained search firm.

Xtra Effort review of Crelate Software

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want

Overall: Xtra Effort Solutions, Inc. is a 16 year Sales, Sales Engineering, and Customer Success recruiting firm for enterprise technology companies. We have a national reach.



The diverse nature of our client requirements make it imperative that we are agile when responding to super specific requests around candidate tenure, technical skills, industry knowledge, performance metrics, location, career stability, and countless other soft traits. Our challenge, as a contingency based search firm, is providing enough "high touch" service to satisfy each client's nuanced request, while maintaining enough velocity and volume to continuously feed the candidate and client pipeline.



A flexible, reliable, and powerful Applicant Tracking System is critical to achieve these goals. Crelate was suggested to Xtra Effort by another small recruiting firm. We were hesitant to consider change because of the fear of disruption associated with the data conversion and learning curve. However, these fears were alleviated when speaking with Crelate, mostly for two reasons:



1) Crelate's technology is intuitive, flexible, and really well designed

2) Crelate's people are SUPER responsive, thoughtful, creative, and resourceful



Crelate made Xtra Effort feel as though we were a 1000 employee prospect. They made every perceived major hurdle go away through listening and making resourceful suggestions.



We agreed to convert to Crelate and had the same favorable experience during the conversion and training period, and with the post conversion support organization.



Mostly importantly, Xtra Effort users are now offering unsolicited comments about productivity gains.



Xtra Effort would definitely suggest Crelate if you feel a need for improved value and function from your ATS technology AND vendor team. It is fantastic to truly valued as a customer by the vendor who is most critical to supporting our efforts. Contingency recruiting is challenging, it is nice to know that such an important partner cares and "has your back"

Recommendations to other buyers: yes

Easy up and running

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: User interface is simple to understand and user-friendly. You are able to drag and drop candidates into customizable stages on job orders, as well as quickly add notes and filter on activity. Features customizable activity types and icons. Support is available in-app, and tickets are addresses promptly by staff in the U.S. Ability to add custom tag categories and tags for skills, candidate preferences, etc. 5 customizable candidate information fields. Search is robust, and you can filter search on documents (and each customizable document type), activities, tags, etc. Job postings can be pushed to company's website as well as free industry boards. There is a companion app to retrieve/add information from mobile device. Basically for the money this is the best solution for our small business.

Cons: I really haven't come across anything I don't like. We haven't gotten into reporting capabilities so I can't comment on the effectiveness. Also I haven't been able to complete the advanced email setup for bulk messaging - there are some issues with my ISP that I'm not technical enough to resolve and support at Crelate hasn't been able to resolve either, however I haven't really pushed the matter as it's a feature I haven't needed to use.

Recommendations to other buyers: We considered some lower-priced options, however support/sales was not U.S. based and during demonstrations, it was clear the person doing the demo wasn't quite understanding what features I wanted to see. When it came to Crelate, I was very comfortable with the level of knowledge of the sales/training staff and felt more confident they would be able to sort out issues in the future. This was a factor in our decision, and one that I think should be considered. There were also similar priced-options with what I feel were TOO many features, making it hard to get set up and running effectively - the user interface of Crelate is just right.

Clean, simple, powerful, great for external exec search

Oct 05, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments:

What do you like best?

beautiful design, clean, simple CRM interface. lots of customization available for the admin (like enabling custom workflow stages and names of stages that we define we can change ourselves). amazing Crelate team: dev team & customer service team are super responsive to questions, requests for help and product features, and training on demand. the product has so far managed not to get too 'heavy' like most recruiting tools eventually tend to to when trying to be all things to all people. Crelate works best in my opinion for boutique external firm (vendors) who need to be able to easily customize things, and not for internal (corporate).

What do you dislike?

the product is still young so it's obviously a work in progress. this is not a criticism; we signed up post-beta knowing there would be iteration but well worth the trade off because we have influence as the product matures. we love having this opportunity. search tools and results, (ranking, relevance) need to be better and this is also a work in progress. all of the things that could be better are things the team is aware of and are addressing with each new release. weekly office hour for all users with a customer service rep would be awesome (via joinme or zoom or whatever tool). the current solution is a candidate relationship management solution, but there is not yet a great client relationship management feature or a workflow that supports business development / prospecting/ sales process but i would love that some day.

Recommendations to others considering the product

if you are a recruiting firm looking for a solution, i highly recommend crelate. we love this solution!

What business problems are you solving? What benefits have you realized?

we are executive recruiters. so we solve one-of-a-kind talent searches for our clients. every search we do is custom designed within Crelate : our Crelate enables us identify people that we already know of (through search, or through affiliation with another project, etc) , and helps us easily import data on new candidates into one new project . We can see what conversations we've had with candidates in the past and outcomes of those. we can move candidates through the workflow and activities of a search project logically, using our unique labels & language.

Yes! Crelate!

Jul 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

Cons: Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."

Overall: Accessible platform, easy to search database, easily customization, time saving features, integrated with job boards and other browser embedded tools help us save time when recruiting for our clients.

A Happy Crelate User!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's an outstanding project management tool. I can track all my open projects on one page, and track every candidate through the recruiting process. Crelate is an incredible value, given that free updates are released periodically and I always feel I have current features.

Cons: Tough to say. The migration from my old database wasn't easy, but I found technical support to be outstanding.

Overall: Crelate has been my CRM for over a year now and I couldn't be happier. I looked at many packages before I chose Crelate and found it to be packed with features at a great value. I particularly like how I can manage and track all of my projects on one page, with a snapshot of the progress of every candidate. I also am excited about the periodic updates to the software. They listen to their users and offer upgrades for free. I've already recommended it to one colleague and wouldn't hesitate to recommend to others.

Recommendations to other buyers: Feel free to compare it to some of the big name packages... you'll find Crelate to be cost effective, easily customized to your needs and a great way to manage your recruiting projects.

User friendly and has lots of great features

Sep 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Crelate is a relatively new company and I expect the product will continue to improve. I like that I was able to do a free trial to get a true feel for how it works before buying. So far I am mostly satisfied.

Pros: Dashboard is very simple and customizable. It sends your jobs out to the free job boards like Indeed and ZipRecruiter and allows you to direct candidates all to one place. The job portal is very clean looking and allows you to tag jobs with different categories. It can also be embedded into your existing website. Pricing is reasonable compared to other ATS products. Importing candidates from LinkedIn is a very useful feature too. Email tracking is another feature I like - I'm able to see all of my conversations with candidates right from the dashboard.

Cons: Integration with paid job boards needs to be expanded. Posting to CareerBuilder through Crelate does not give you all of the job categories and custom options that you get if posting on the actual site. Monster integration does not work either. Would be nice to add options for posting to Craigslist and other niche job boards. Mobile platform functionality is ok but not great.

Vendor Response

by Crelate on September 24, 2018

Thank you so much for the review and feedback. We are unaware of any issues with our CareerBuilder or Monster integrations, we going to investigate this and someone from our support team will reach out to you to resolve the matter. We also have a solution for niche job boards and can discuss that with you as well.

All ATS' are not created equally

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: It's true, all ATS' are not created equally, however, most give you the same or very similar features and functionality. That's why pricing, product support, and the relationship developed between yourself as the customer, and all of those in the sellers company that you become involved with is critical to making a buying decision! Everyone that I've had the pleasure of dealing with at Crelate has been very friendly and very helpful!! Crelate is a great product with many cool updates still to come - very exciting!! It is very user friendly and HIGHLY customize-able (is that word?!)!! Very easy to learn and become comfortable with - and I've worked with probably 10 ATS' throughout my years of recruiting. In fact, the few times I've had questions about how to do something, it was simply "me" overthinking it and making it harder than it was! Their tech support was very quick to guide me to the right solution, and in a very friendly manner.

Pros: Easy to learn / Easy to make customization changes / Easy to import resumes / Easy to load jobs and post to your webpage directly from Crelate / Mobile access /

Cons: Currently there is no highlight feature for key words on a resume, but this is coming very soon! Candidates and Client contacts are all listed in one group as "Contacts", they can be sorted, but they aren't kept separate.

Recommendations to other buyers: Shop around, don't settle for the name-brand because you'll just end up paying more for a tired old dinosaur and missing out on the cool new features of the newer products, that also cost much less!!

Very good but..................

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Clean, intuitive interface and workflow. Drag and drop functionality. Easy integration with external websites. Customer support is excellent.

Cons: Mobile app is not acceptable as it does not have the ability to email a candidate resume to a client. This is a tremendous problem as this is one of the most important features of a mobile ATS app in the first place. If you are out of the office and you have an emergency (a client needs a resume of a candidate ASAP) you literally can't send one. The lack of this feature could literally cost me thousands of dollars. It is a recruiting mobile app feature that has to be there. So, I looked elsewhere.

Vendor Response

by Crelate on August 24, 2017

Hi Richard,

Thank you for bring this to our attention. We just did a mobile update, it's our mobile 3.0 release and we included the Ability to save resumes / attachments on iOS.

Please let us know if you have any questions or run into any issues.

Thank you for being such a great customer and giving us such great feedback.

The Crelate Team

Crelate-My ATS Partner

Jul 30, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, and the intuitive aspects that allow you to navigate, even if you are not sure of the next step. If we hit a roadblock and need assistance, a quick note to the Support desk results in a timely, personal reply---and a solution. Most other ATS resources are more expensive, and they require a long term commitment. Crelate is very well priced, and for a small firm like ours, allows us to make monthly payments, and if necessary, flex up or down the number of users, as often as necessary.

Cons: Because the site "anticipates" your needs, it sometimes gets ahead of itself, requiring the user to make corrections. Example---when entering notes after a conversation, if you type a key word or phrase, you can experience unwanted text popping up and appearing in your notes, requiring corrections be made.

Recommendations to other buyers: Spend time testing the product during the trial period they provide. Since I had the benefit of working with two similar products for a few years prior to starting my own business, I knew the features that would be most important to me. If Crelate is your first ATS, look at others and compare, as I did, test driving up to five products For my needs and my budget, Crelate offers the features I need to run my business-they help me track positions and candidates, as I record every important detail of my interaction with people, and all the details of every transaction. They keep me organized and they serve as my memory.

My experience has been up and down with the software.

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to use and maneuver around

- Parsing candidates resumes over from their resume formats almost perfectly into the ATS

- Using the software on my mobile phone while I'm out is very easy to pull up quick notes and add attachments

- Cost of the ATS compared to others and still getting a quality product

- Customer Support getting back to you in less than 24 hours

Cons: - Not able to use one centralized system for emailing and receiving emails as I had with Bullhorn

- Not being able to create hierarchy charts or flow of who reports to whom

- International phone numbers or locations are not defined in the ATS

Overall: Keeping a database of candidates, tracking flow of each candidate through the hiring process, tracking notes of conversations.

Review on Crelate Talent

Jul 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Modern interfaces. Search capabilities that will even search my notes for names, companies, etc.

Cons: I find the job order functions fiddly. For example, I need to go to Home and then "Sales" in order to change priority of jobs. I think you don't need the "Sales" and "Recruiting" functionality to be different (this could all be in one function. Also, I then have to go to "Jobs" tab to actually see detail of jobs and see my "Notes". Once again, if this could ALL be in the same place, this would be easier.

Also, it would be great to be able to email documents (ie new resumes) to a contact, job order, or company that is already in the system.

It would be great to be able to email out the documents that are linked in the system. Ie, I put job orders into documents in job orders. It would be great to be able to email that document to candidates.

Overall: Fantastic service and product.

Very intuitive and easy to use software!

Dec 30, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: All of my experiences working with the team at Crelate have been so friendly and positive. It's like having my own personal team of developers helping me answer questions and figure out some of the shortcuts in the product. The product is straightforward and easy to use, and it's easy to tweak it and customize some of the workflows and features. I also love how easy it is to look up a contact/candidate using LinkedIn or Google.

Cons: The search functionality is a little clunky, and they've acknowledged that and have it on their development list. That said, they showed me a couple of workarounds that seem to meet my needs with a relatively small database (2100 records). They have good publishing capability for some of the free job boards, but there is not a simple process to post with Monster or LinkedIn. Also, the web interface is very basic right now, and I'm not getting many candidates directly through the interface, which makes it a little more cumbersome to download the resumes from my email. I've been using the product for about a month and have this on my list of questions to ask the team to see if there is an easier way.

Recommendations to other buyers: For me, there was very little risk going with Crelate. I didn't have any database at all prior to this, so it's been a dream having my resumes in one place and searchable. Finding one candidate who had applied for another position who I can present for a new position that I have open pays for the software! I like the fact that they are small and you get to talk to real people.

Crelate has changed my daily business!

Nov 04, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Crelate has provided much needed simplicity and functionality for my recruiting workflow. My assistant is working 10+ hours per week LESS doing data entry and similar tasks with Crelate than with our previous ATS, which gives me 10+ hours of her time for more productive tasks. I love the flexibility and ease of use for the workflow stages, and I appreciate that all the information I need is on one screen - no waiting for other views to open. If I could give customer support a higher rating than 5 start...I definitely would do so!

Pros: Intuitive workflow, data entry/updates are easy in the profile screen, very limited clicks needed to get to all the info you need, easily customizable to my existing workflow. Customer service is fantastic!! Very responsive to customer suggestions. Simple database that gives me what I need without all the burden of an unnecessarily complicated system like Bullhorn. IPad app is fantastic for when I'm on the go!

Cons: Scheduling function is not as robust or flexible as I'd like (however, the fantastic tech guys are working on updates to this with the next update release, so this con could become obsolete soon!) This is not a massive system with tons of bells and whistles...it is a simple, intuitive ATS that provides all the functionality I need...but if you want ways to overly complicate things, this may not be the system for you.

Met my needs as a small, independent search exec.

Dec 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, strong customer support, team was very responsive to my needs in setting up the system and helping me customize specific reports as required by clients.

Cons: While I'm not using the product anymore, I would have liked stronger integration with LinkedIn , to be able to download and parse profiles. This may have been improved since I last used the system.

Overall: It carried me through several years as a independent practitioner prior to joining my current firm. Dramatically reduced the manual labor required to track candidates and generate reports.

Crelate

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Crelate as our Applicant Tracking system. Our first experience with an ATS was with Sendouts and it was a great system until it was bought by Bullhorn and was no longer being supported. We did switch to another system in between Sendouts and Crelate and that was a disaster, like throwing candidates into a big black hole, never to see them surface again. Anyway, I digress, Crelate has been phenomenal for our small staffing business. It is robust, intuitive and does more than we could have hoped for. We are approaching our first year anniversary with Crelate and we could not be happier with the system; we should have switched long ago.

Pros: Intuitive, robust, makes sense, works like a recruiter works. The support is super responsive, timely and concerned about making everything work just right.

Cons: All software programs have glitches, Crelate is no exception. But so far, no cons that I can list as cons.

Recommendations to other buyers: This has been one of the best decisions we made for our business.

Great product with excellent service

Sep 07, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is great - useful and a great value. It is highly customizable given its relative affordability, with so many built-in tools. As important to me, the customer service is quick and helpful. The built in support is usually sufficient to answer basic questions, but the personal support is responsive when you need it. I haven't taken advantage of as much of the onboarding support and training as I should have, but what I have used has been helpful.

Cons: There are perhaps a few really useful tools I wish this product had - the one I miss most is a "batch update" feature - the ability to update a large number of existing contact records (say, from a list of people who attended an event, or something similar). As it currently is, you have to add that info to each attendee - you can only load many records with information if they are new contacts. I also find the duplicate detection feature a bit sensitive. Some names are simply common, and if I give the records middle initials, nicknames, and/or email or phone numbers that are different, I would like to have the option of accepting the duplicate (rather than cancelling out or turning duplicate detection off - I want to be alerted to the possibility of a duplicate, but I'd like to be able to override it if I'm sure it's two people with the same name).

Recommendations to other buyers: Use the free trials for the products you're considering! Try to do the things you will need to do regularly, and see if it's a good fit for you before you commit. It's not just a matter of whether a software is capable of doing what you need, but also whether it is intuitive for you HOW it does it.

Overall I have had a great experience with Crelate but a few items can still be improved upon.

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use on most functions. There are ways to mainstream the process or automate items so that makes my life easier.

Cons: There are SO many items that you can manipulate and change that it almost gets overwhelming. I also dislike that sometimes the "self-help" articles that are on their help website either don't work, don't make sense or I can't find one for the exact item I am working on. This then means that I have to wait to speak with a rep. I dislike that I can't get my answers answered immediately. This system takes awhile to build out!

Overall: This has made tracking our progress easier but we are still trying to build it out due to there being SO many functions.

overall good interface but missing some features specific to our industry

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity of the platform and ease of use. I find it specifically helpful in tracking candidates and workflow.

Cons: Seems limited in making customizations. I also don't find the task icons very relevant to some of our process. The icons are also hard to "identify" based on the images. I also find the email forward upload of resumes pretty inaccurate in translating "names & titles"

Overall: helps me do my job!

My Crelate Experience

May 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Crelate has been a great way to organize our recruiting process. It is easy to see which step each candidate is in. Our recruiting process has several steps and before Crelate it was very hard to keep up with candidates. Now I can quickly see how many people I have interviewing or phone screening for each position with a quick glance.

Cons: It feels like Crelate was created for recruiting agencies rather than recruiting departments. We do not operate like an agency so I have had to create work-arounds for a small portion of what we do.

Capterra-loader

Only Getting Better!

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - I love that Crelate is constantly updating their software.

- They take customers feedback into account when deciding how to fix/make something easier.

- Customer Service is helpful and quick to respond.

- More reasonably priced than some competitors that offer a similar product.

Cons: - Sometimes has bugs.

- Difficult to navigate in the early stages of use.

- Having to sign into the extension daily (more of an annoyance than a 'con').

Overall: Crelate helped us to streamline our process. It tracks seamlessly with my outlook making sure that I am never without the information I need about a candidate.

Vendor Response

by Crelate on January 20, 2018

Thank you so much for the kind review. We've forwarded the note about the Chrome Extension Sign-in Issue to our development team.

Very user friendly and Love the visuals

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service and support is by far better than any other ATS I have used. As for the platform itself-

I really like watching my candidates go through the funnel. Its great for goal focused recruiters. I also like how easy it is to parse and forward resumes

Cons: I don't have much negative to say about it. I have used 3 other ATS's and Crelate is the only one I continue to recommend

Overall: It helps organize my day and helps me focus on new tasks rather than having to remember old tasks

Crelate saves me time but still needs some fine tuning

Apr 21, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: General: Best part is the customer service team. They are super helpful and patient. And, they are willing to take our comments and feedback to the developers. For the most part I like the software and I think I'll like it more as I grow more accustomed to it.

Pros: I have a boutique domestic help recruiting firm. Crelate helps keep us organized so that my partner and I can tag-team on our searches, and stay on the same page all the time. I love that we can use it from our phones or computers. I love that we can store all our data in their, work flow, status of each search, each candidate, each client at any moment.

Cons: There are a lot of limitations I'm hoping Crelate will work through. I still have to use a lot of other external documents. I am still learning how to use the software. Some of it is intuitive, some of it is confusing and hard to learn. And sometimes things don't work as they should. But the developers and customer service team works with us every day to crank through it. We are new users and almost 'humming'.

Crelate Review

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Crelate Talent offers some very good and important features like outlook integration, job board publishing, activity tracking, candidate workflow, hiring managers, candidate portal best part about crelate it is one of the most Budget friendly tool in the Market offering almost every needed functionality

Cons: Cons I talk about would the migration part..Migration from my old database was a bit complex but some research and customer got the work done

Quick & Easy to Learn!

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like how you can move from one page to another so easily. When you are looking at a candidate's resume for a keyword (pressing CTRL-F), and then click another candidate, it will automatically pull up their resume and search for the same. It is also very easy to filter through to see what activity is specifically mine.

Cons: I wish there were more individual customization options like colors for activities; I would also like the "duplication" system to improve as it has a lot of false positives. Lastly, a feature that allows for mass emails would be helpful as well.

Crelate Review

Jul 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of tracking correspondence and action with candidates. Ease of adding contact information.

Cons: Adding people to the system. If the person has the same name, I find it difficult to create a new contact with the same name. And, it constantly asks me to merge the files even though the only thing similar is the name!

Overall: I like having everything I know about a candidate, client, and job position available at the touch of a button. Other than difficulty with clients having the same name, it is effortless to download new contacts, update information and access that info. With it linked to my email, it automatically tracks correspondence.

Capterra-loader

Crelate - Recruiters Best Friend

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of publishing jobs, email journaling, and overall candidate tracking.

Cons: Although the search function works well, a more robust adhoc tool would be a great feature.

Overall: The value for the price of an annual license is beyond incredible. This is my go-to ATS every time!

Pretty decent ATS. Have had a few technical issues but all were resolved withing 24 hours.

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like being able to customize reports. As the admin I keep track of metrics and the reports help a ton!!

Cons: When importing clients/applicants there are some duplicates. We were able to remove them but would be nice if it didn't happen.

A true Value Added Resource

Jul 30, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: First and foremost, the people that I've dealt with at Crelate are incredible. They are everything that you want in a VAR and more. They answer my emails almost immediately, follow up with me, and follow through on promises. We run ideas past each other on how to make it better, and they listen! The usability of the system is about as easy as it comes. People think that in an ATS, the more buttons or bells the better, but they can destroy the UI and make the system a nightmare to navigate. Averity spends 6-10 hours a day in this system, and our eyes never get sore. The overall usability makes it one of the easiest ATS that I have ever used. It's fully customizable, but I didn't need to change a thing. It's about as simple and user-friendly as it comes.

Cons: The scheduling interviews feature needs improvement. We've talked about this, and they are actively working on it, so I'm not sure that this will be relevant in future releases/readings.

Recommendations to other buyers: Make a list of what's most important to you, go through the demos of the ones you want to see, and then rank them on that list. I did this with 6 products, and Crelate blew the others out of the water.

One of the best in the ATS market

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy of use , speed, customizable

Cons: Nothing they are addressing the few short coming such as adding texting from the program

Overall: Using Crelate for 18 months - Simple/powerful ATS and constantly getting better.

- I have used a number of ATS's over the last 20 yrs. Crelate listens and consistently improves the product. - Has the fewest clicks of most any program - easy to train staff on and has all the bells and whistle a good recruiter needs to be successful.

GREAT ATS for Staffing Firms / Contingency & Hourly Recruiters

Apr 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Supports multiple clients; CRM/Sales module works well and can lead to business; definitely easy to use and the job postings do draw some interesting candidates.

Cons: The job postings to other sites can lead to a lot of interns or unqualified candidates submitting resume for ALL your job postings;

Overall: Helps with every aspect of my recruiting business. It is a wonderful tool - easy on the eyes and intuitive.

Excellent Product

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Ease of use. Great functionality. Inexpensive vs the rest of the market software. Built around my company needs.

Cons: Too often locked out due to system upgrades and updates. Nothing to complain about other than that.

Overall, a great product!

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Chrome extension to instantly pull in candidate data from LinkedIn

Workflows and lists

Email templates

Tracking business development opportunities and their potential values

Price

Job board postings directly integrated with CRM to review and quickly add candidates. I've had several placements this year due to this feature!

Cons: Manually have to update job changes.

Would love to see integration with Outreach.io for business development and candidate email drip campaigns.

Overall: Accessing talent pools in my database more quicky.

Crelate Feedback? A++++

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service/support is incredible. Very responsive. The platform is solid as a rock. Easy to use, manage and update. The usability is fantastic. Training others to get up to speed takes little time. Searching, keeping track of data and information? Better than anything I have used in my 17 years of Executive Search.

Recommendations to other buyers: Just do it. If you are looking for a software to streamline your business-recruiting or otherwise... Crelate is an amazing tool.

Best System

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I run a virtual executive search group and have tried 5+ systems over the last 10 years. Thankfully I came across Crelate. Best I have used by far. Great interface, reliable, extremely competent and responsive customer support. Makes all of our lives easier. Crelate is the hub for our work process every day.

Pros: Ease of use Features Constant updates Customer support Versatility

Recommendations to other buyers: Take a test drive and you'll love it.

It has been absolutely wonderful. My favorite ATS so far.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the simplicity of this software. Being able to view all new applications at the glance of an eye is very helpful. Also, the means to create custom grouping and input new criteria/parameters is such a great feature.

Cons: There have been some mild glitches here and there that can make things a bit tricky, but the Crelate team has been very helpful and proficient in getting them resolved.

Overall: An ATS and job description builder made easy! The easier the process, the happier the Recruiter!

Great product-make recruiting so much easier!

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to navigate

Cons: not the cheapest in the market, yet for a few cents a day it is worth it!

Overall: Have been in recruiting for 16+ years (have worked in a boutique firm and a top Ten global firm) and have used all sorts of candidate/client management systems. In my estimation this is the easiest and the most user-friendliest to navigate. The interface (and your ability to customize it) is awesome!! A little more expensive than some--but well worth it in terms of efficiency.

Recommendations to other buyers: Take the test--these guys are really customer-service oriented and will do most anything to keep a customer happy.

Crelate is Pretty Great!!

Dec 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great company with strong support to quickly solve any issues or questions. Easiest system to train on as its intuitive functions are picked up within a day or two of using. Love the ability to sync it with multiple job boards, google platform and website. Affordable system that will make your team better in communication and organization.

Pros: 1. Exceptionally intuitive - easily navigated with one or two days of use 2. Very Cost Friendly for the system you get compared to others that aren't as functional 3. Strong Support - quick and accurate support staff to help with questions and issues.

Cons: 1. Reports could have more options as standard reports instead of having to write them up 2. Mining data could be more flexible in how you sort it for reports 3. Company data such as address and POC should transfer to "new jobs" without having to rewrite it everytime

Very reliable and user friendly program.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely user friendly and has a great deal of features that are easy to implement and utilize. Highly recommend!

Cons: I truly have no cons at this time. I have been using it for two years and I truly feel that it is a great system.

Overall: Great applicant tracking and other user friendly benefits.

Never thought I'd say, "I love my ATS!"

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intiutive!

Overall: Crelate is highly intuitive. It has all of the features I wanted, and more. It has saved me tons of time, in comparison to my last ATS. The new features they are adding are great. Customer support has been excellent and the Help area in the ATS generally answers most of my questions. If not, they are quick to reply. I highly recommend this system!

Best system I have ever used & integral part to our success

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been in the staffing industry for over 16 years, and have used everything from desktop based proprietary systems to numerous CRM based and other web based/SaaS based ATS's. I started my own firm over a year ago, and demoed 7 different products including Crelate. Until the demo with Marc, I had never heard of it before. Crelate blew away everything else I tried. Marc, Aaron, Jamie and the team are top notch. They are responsive, and love getting ideas from my company on improving the product. The user interface is as user friendly as you can get, it provides every piece of functionality a company could need, the iPad and iPhone apps are great and have found myself using them on numerous occasions, the site has never been down nor had an issue, contacts are updated in real time with my team, resume submittals, reports, customization, advertising partnerships, custom job board, tracking candidate progressions...all in all, everything you need an ATS to do, it does, but in a user friendly, web based setting.

I've recommended Crelate to a number of people I know in the industry, even people looking for a CRM. As my company grows, Crelate will be our partner and will grow with us. I'm excited to have them as a value added resource and wouldn't want any other system in house.

Vice President

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I currently use Crelate for our ATS. The product is functional and easy to use. Customer support is amazing. I would certainly recommend this product to my colleagues.

Pros: The customer support team has always gone above and beyond in answering my questions and addressing my issues.

Cons: Overall a solid product. Crelate continues to add features and address/implement suggestions from users.

Recommendations to other buyers: When evaluating potential solutions, Crelate should certainly be a product included in the process.

Great product for smaller scale recruiting

Aug 26, 2015
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Crelate works extremely well for my smaller scale recruiting efforts. For example, I work 3-4 positions at a time and Crelate does allow me to stay organized and on top of my game. I like the all in one interface, using the software to create an application that can be used on other sites, having all your candidates in one place, etc. Crelate is mostly user friendly with some training. I have found Crelate much easier to use than other talent management programs I have used in the past.

Cons: There are some glitches that I have noticed. Sometimes things don't work properly or they stop working the way they had previously. For example, in the past I had the ability to upload test scores to a candidates profile. If I submitted that candidate to the client I was able to submit the resume, test scores, and any other attachments. Now, I can still attach the test scores but I am unable to submit those test scores through Crelate. Perhaps it's because I recently upgraded to Windows 10 but it creates an extra step in the process.

Recommendations to other buyers: Compare ease of use. If a program doesn't help your work flow then you need to look at other options. Crelate definitely makes my work flow easier and works well for my daily needs.

Recruiters Database Friendly

Nov 06, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched over my database services to Crelate almost a year ago. The conversion from my old provider to them was seamless ! As with any new software, it takes some patience to learn it and their training /support staff are excellent. I especially like their visual graphic screens that shows ALL MY search assignments as well as broken down individually with each candidate in the various stages of the recruiting processes displayed....VERY COOL This database is easy to navigate and is user friendly. Lots of features for all types of demands including posting multiple ads easily thru their system. Other features include customized tracking of metrics with graphs, charts, and spreadsheets. Also, easy to import and populate candidates profiles from LinkedIn! This was the only CRM /ATS that I researched, compared, and found to give me the most efficient database at such a COST EFFECTIVE PRICE ! My only con is with the candidates labeling/info for the " users defined fields" that aren't changeable now, which should be customized and changeable ... hopefully this will be implemented soon. I do trust their staff is dedicated in refining their product and services to keep up with the market demands and technology advancements. Overall, I highly recommend them.

Capterra-loader

Casey's Review

Jul 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the transparency of the software. I am able to see all activity in the program from my own actions as well as my colleges and it helps to maintain status quo.

Cons: I don't have many bad things to say about Crelate, however, I do get frustrated when there are duplicate candidates in the system

Overall: We use Crelate for our ATS and it is a much more user-friendly application than our prior one. I think it has amde us more efficient as a whole.

Capterra-loader

Finally an ATS with everything a recruiter needs

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great user interface. Always changing with additional features and tools. Intuitive features which save time for busy recruiters. Support staff which is just a phone call or email away. Super value for the price. Built-in CRM for business development.

Overall: We looked for and tried many ATS's befor finding Crelate which had all of the features we wanted in a software and for a great price. It saves us time and makes our job easier.

Basic as it needs to be

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Great importer from Resume

Easy to Search for candidates and specific tags

Email tracking so I don't have to double document

Cons: Doesn't do LinkedIn collaboration

Job candidates is a bit messy. The way they list from the jobs page doesn't make sense.

Easiest ATS conversion I've had

Dec 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I transitioned from Sendouts to Crelate this summer. The support was seamless and using Crelate from day one has been a breeze. I love the ease of use, from posting a job to seeing the applications come into it and responding. All very easy.

Pros: Ease of use, adding candidates and the Linked In Chrome bar has been very cool.

Cons: Still trying to get a handle on searching for candidates, I had great codes in Sendouts and still struggle with how it translates into Crelate. This is probably more user error. Also, clients and candidates were separate files in Sendouts but all info was on each file. In Crelate, they came over as separate files so I am still cleaning up duplicates that are not easy to see.

Recommendations to other buyers: If they don't have a feature listed or presented when speaking with them, ask. They are rolling out new features all the time and are very receptive to ideas.

Finally an ATS and a CRM that is intuitive and robust!

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our team spent months searching for an ATS/CRM. Finally we came to a point and gave up. We chose a 20-year-old system that most headhunters use because we were desperate. It was the worst experience, 10 clicks to get to a simple step. We gave up and lost many houses and hundreds of dollars. Back on the search, we stumbled across CHELATE! Amazing customer service and ease of use! Of course there is no perfect solution. But these guys are amazing simply because they are USA based and when you email them RESPOND. Give these guys a shot....They won't disappoint!

Pros: ease of use robust automation customer service is 5 star

Cons: Platform seems to be newer then most other systems so some baby bugs but they fix them as soon as you mention them. This is to be expected. With any ATS. But these guys are USA based and have amazing support.

Recommendations to other buyers: Vet as many as you can like we did. Dont settle for less!

A platform to trigger up applicant tracking process.

Aug 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The multiple ways to add an account is tremendously useful. We have never encountered any kind of lags or timeouts. Auto checks maintenance and hence reduces the human errors thereby saving a lot of our time. The highly responsive customer service team is another plus. You don¿t have to switch in between interfaces as the application changes to AdWords simultaneously.

Cons: The absence of a highlight feature for keywords. You can¿t separate clients and candidate¿s contacts. At times you would encounter glitches and bugs. The mobile application requires improvement as it misses out some very basic features.

Innovative, Simple, Seamless, Perfect ATS to have today!

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: A candidate follow-up system where we can tell when was the last action, appointment, or task made. The record tracking system is incredible, email journaling saves time, calendar is organized and efficient. Crelate combines all the best quality elements of other ATS/CMR into one unified piece. We are a Staffing Agency that needed a software that provided full analytics, recorded every single task, visually showed us the stages of each candidate/client and job opportunity. Connecting to other sources such as job boards, your email, and social aspects make your posts consistent and painless.

Pros: ¿ Organized ¿ Visually Legible ¿ Easy to use ¿ Affordable for Start-Up Companies ¿ Extremely user friendly ¿ Impeccable customer support ¿ Customizable to your liking

Cons: ¿ The Mobile Application can use a few updates, overall- this product is close to perfection.

Crelate is an easy-to-use ATS

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I enjoy the extension a lot, as well as the actual UX on the homepage. Colors are nice and easy to see. I think it's very functional and does it's job very well for our unique situation

Cons: Sometimes I find the UI to either be confusing or messy, but that's my own bias against having to click in and out of windows. Sometimes it takes a few more steps to find information than I think is needed.

Overall: Our recruiting firm works with a number of different clients, operating under the clients brand instead of our own, and we're happy that crelate allows us to have our own portal with so many companies and roles to fill.

Web 1.0 ATS-CRM Integration

Jul 23, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: ATS-CRM integrated in one platform

Email archiving

Job Board Posting and Distribution

Cons: No Google Calendar Sync

No Two-Way Email Sync (sending response emails)

No Email Tracking for Marketing

No LinkedIn Connect Integration

Poor Reporting Features

Limited Customer Service that pretty much just sends support links

Limitted Workflows

Overall: We have fully integrated our ATS and CRM which is exciting. We are tracking active recruiting well. But we are struggling with the workflow for sales and the reporting features for tracking things well from both recruiting and sales perspective.

Vendor Response

by Crelate on August 07, 2018

Thank you for the review. We'd love to connect and see if we can help with your workflow and reporting struggles. This review is anonymous, so if you'd like, please log a support ticket from the app and reference this review so we can escalate this internally.

Capterra-loader

excellent

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use AND LOTS OF TRAINING VIDEOS. COULD BE BETTER WITH AN HRIS INTEGRATION....NEED TO TRACK MORE THAN THE APPLICATION. ALSO NEED FULL HRIS CAPABILITIES.

Cons: DOES NOT CAPTURE THE ENTIRE HOME ADDRESS WHEN APPLICANTS APPLY ONLINE. VERY INCONVENIENT FOR US TO LOOK FOR THE ADDRESS DURING THE HIRING OR INTERVIEW PROCESS.

Overall: CONVENIENCE FOR RECRUITMENT PURPOSES.

Incredibly easy to use!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We all want a software package that is flexible enough that we can adjust it to our business and not have to adjust our business to the software package, this is that tool. Within 1 hour of my using the software, I had a listing of clients already imported, candidate resumes parsed and was ready to go with the various workflows that I needed. Even better is the support team they have in place "Client Success" is their title - and it's appropriate! Exceptional people supporting a great product.

Pros: Easy to learn Can easily be customized (by YOU the end user!) Incredibly short learning curve to be functional. Exceptional support team!

Cons: It doesn't have all the bells and whistles of some of the bigger tools - but doesn't have the rigidity or long learning curve either!

Recommendations to other buyers: It should be on your short list of considerations!

Good Product and Great value

Feb 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Crelate is easy to use. For the price, I would recommend it.

Pros: I like being able to forward emails to crelate and it adds them to the client or candidate profile. It parses word resumes by sending an email to the Crelate. It is also easy to make changes to the hiring process in the tool.

Cons: I wish I could forward PDF's and it would automatically upload information.

Service Rock Stars!

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The best part about Crelate is their support. Whenever I do have a question they are incredibly responsive. Recently I re-branded my firm (new name, new website) and their support engineer worked for hand in hand with me to make sure everything launched without a hitch. The product is terrific and it does what I need an Applicant Tracking System to do. It doesn't get bogged down with stuff I don't need. Also, they really listen. On several occasions, I have made suggestions for improvements and they built it into their next quarterly release.

Pros: The support and the customer service.

Cons: There are some integrations to third party products that bigger ATS products offer that Crelate does not yet, but I think in time they will add the ones that are most valuable.

Recommendations to other buyers: If you are a small recruiting shop, this is the best solution out there for you.

Crelate has really simplified our applicant tracking system.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having each new job posting automatically sent out to multiple job boards saves so much time. This is a feature we have never had before.

Cons: As of yet, Crelate has continued to update the application so I really don't have anything negative to report.

Overall: Extra time throughout the whole recruiting process is the biggest benefit we received from using Crelate.

Crelate Talent

Oct 14, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have had some success with the program, the only real issues I had was with password resets and not having a link to go to if I forget my password.

Pros: I can create my own applicant questioner easily, I can connect my jobs to my web site. I can track an monitor status on each job right at my home page.

Cons: Training is offered however I can not always make the training sessions because I work two jobs and the times offered are during business working hours. There has been some difficulty navigating the program due to missing out on the training, but I have for the most part been able to pick it up along the way.

Recommendations to other buyers: I would recommend this product to start up's, its affordable, and easy to get around when connecting to web-sites and posting job's.

Experienced recruiter with various ATS experience - Happy with Crelate!

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Efficiency and speed. I like the ability to write notes and apply them to certain positions. I also like the tracking from screen to placement.

Cons: The search function is my least favorite - it is not as intuitive as I would like. I cannot find certain candidates or clients.

Overall: ORGANIZATION AND TRACKING

Crelate has (almost) everything you ever need in an ATS/CRM System for external recruiters

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, simple, stable platform, excellent customer support

Cons: Nothing really. The software works very well.

Overall: Very good - I am a happy customer

Crelate ATS Software Review

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I'd recommend this product to any serious recruiter.

Pros: I love the drag and drop features. It's very easy to use, even for a beginner. Very little issues with downtime.

Cons: Some of the functionality is a little funky, meaning that it's pre-laid out in a way that isn't idea for my particular business.

Great ATS

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface w/Linked In and Microsoft Office. The ability to add email correspondences to candidate records is very helpful.

Cons: A little clunky for navigating around but the customer support makes up for it. Customer support is now only Knowledgeable but also patient and efficient.

Great Team!

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Crelate for over a year, and they've got a great team over there that is constantly improving the product, answering questions and helping to make the software better. Overall the system is easy to use, but is also extremely functional and versatile.

Pros: I really like the user interface, the ease of use, and their customer service. The team is great to work with, and if you have any questions or suggestion they are always there to listen.

Cons: None really that I can think of. I think the job portal part of the site can be improved, but I know that is on their "to-do" list.

Easy to use, clear, well-thought out ATS.

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Crelate software has all the needed functionality I wanted in an ATS. It is well thought out and easy to navigate.

Cons: No cons that I've encountered. I researched several products prior to choosing Crelate, so was pretty confident that I was getting exactly what I wanted.

Great site for organizing

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like having a central location, such as Crelate, to keep track of all contacts, candidates, job orders, jobs etc. It really is good.

Cons: What i do not like about crelate is when i try to merge certain contacts and companies the search function acts up and doesn't always find the contact i am looking for.

Amazing Software

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Cons: A few of the functionalities.

Overall: Having the right software is instrumental to the success of your business. Crelate was definitely a game changer for us. With it's user friendly interface, great customer support and very affordable prices, it's the only ATS any healthcare staffing company should be using.

Recommendations to other buyers: I think it's wonderful!

Crelate is Great

Apr 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can stay organized with my data: searches, candidates, clients. And I like that my partner and I can both access this data from our phones or computers.

Cons: I don't like the limitations, but am hoping Crelate will work through them soon! No software is perfect. I prefer Crelate to building my own software... something I have done before (never again)!

Overall: I own a boutique domestic help recruiting agency in Miami. I am a new user and am still getting accustomed to it. So far I like Crelate and I think it will serve our purposes well. The customer service team is excellent.

Recommendations to other buyers: Be patient. Takes a little time to learn and get used to it, but once you're 'humming' you're golden.

Outstanding Product, Great Customer Support

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: When searching for a tool to manage candidates for open positions I ran across Crelate. Crelate has a modern look and feel, easy to use on a mobile device. What sets them further apart, however, is their outstanding customer support. This tool allowed us to get organized and effectively manage talent pipelines.

Pros: Customer support is amazing!

it's been great. easy to use

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the setup was very easy. I can drag resumes in to the database. My candidates can easily apply with the link to my website.

Cons: I wish you could text out of the system but other than that I can't think of anything else that is a con at the time.

Great customer service and very easy to use.

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the color schemes. The customer service is excellent and they have always been able to answer my questions quickly. Like that it's web based and just an overall great product - best I have used.

Cons: I wish it was easier to input actual data for contractors; to be able to enter what the actual contractor is getting paid and what the bill rate is to show the delta on the profit side.

I also wish I was able to input more stages in the recruiting process and not be limited to the number (forget the number)

Overall: Easy to track my client's and job orders, along with being able to track my candidate progress.

Awesome

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been through 5 different systems over the last 12 years, some of which I gave a short test run and others our whole team moved over to. I have never been quite satisfied with any of the systems I've used, including our current. I started speaking with Mark a few months ago and he and his team have allowed me to "trial" the system for awhile. After about one week I began to realize how different the system and the team behind the system were. The decision to permanently move my team over to Crelate has been made very easy. Not only is the look, feel, and structure much better than our past experiences, but the staff and technical support has been amazing. Quick response, detail-oriented, outstanding support throughout the process. Also, the data migration process has been unlike any other I've gone through. It is structured so that the final migration is exactly what we expect, not a bunch of surprises. KUDOS TO THE CRELATE TEAM FOR DEVELOPING AN AWESOME PRODUCT AND DELIVERING TOP NOTCH SERVICE. So happy to be on board with you!!!!

Crelate Review

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily allows me to search candidates and access emails, resumes, etc. without storing files in multiple locations.

Cons: None! I love it! I would like to see continued development for even more ease- Perhaps a more accessible mobile app??

User-friendly ATS with great visual interface

Aug 25, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the visual overview that is available to see each job. You can easily see the status off all applicants, and move them through your process. It is easy to track notes/tasks/interviews, and easily refer back to these. The interface is bright an easy to navigate.

Cons: I wish that there was more integration to some third party services - things like integrating scheduling with your own calendar, integrating with testing / background check services, job boards, etc. I think that this is a young software and that could come with time.

Recommendations to other buyers: I think it is important to make sure this software fits your internal process- I'm a 3rd party recruiter and its adapted really well to us.

New Crelate User

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: When I saw the product in the demo I was thrilled because it's the kind of product that you can use without training. Your home page is an overview of your openings and the candidate in your funnel. Everything is intuitive, very easy to understand and you can easily see or guess where to go to look for data and take action. I've seen other products that are not as modern or up to date with old platforms/features that are very clunky and tedious to use for twice the price and more. It's very easy to customize, both data input fields and reporting. So far, I'm happy to have chosen it. This is an up and coming product that definitely deserves a try.

Pros: Simple and attractive user interface Good support

Cons: Have not had any issues yet

great UI/UX

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, has all the functions that a recruiting firms need to manage and track both candidates and clients.

Cons: nothing really, it has been updated constantly, maybe add payroll functions for contractors, invoice etc.

Solid Product with Useful Features

Sep 06, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Crelate has all of the features I need to store data, move candidates through the pipeline, and search both resumes and notes or tags. I've had great experiences with training on the product, as well as customer support when I've had questions.

Cons: Having to click "Save" after I make changes. The level of customization is also a double-edged sword. It's wonderful to make the system fit my company's process, but also can get complicated to make it make sense for everyone on my team.

Recommendations to other buyers: Keep an open mind to changing your workflow. There are many features that can improve on your process instead of trying to make the features fit your current process.

Crelate Talent for Recruiters

Jul 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have uses Crelate for the last 2 months, I compared it with other systems and I was hooked after the demo. The interface is much more modern than on other platforms. It is priced right for as I start my business. I felt the customer service/ the rep has been going the extra mile to have me set up. Great system for recruiters getting started

Pros: - easy to use - Up to speed in 2 days max - interfaced with gmail and linkedin - Great customers service - Interface is brand new, modern

Cons: - Some fields do not populate automatically - The upload of the resume could be optimized, the name is missing and you would have to re type, not a bid deal though

Great software!

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I recommend Crelate to everyone I know. Their interface is bar none - super intuitive and efficient. People can't believe when I say I love my ATS, apparently that's an unusual thing. These guys are software pros, so they really know how to build a great design and they really listen to their clients. They've been doing new feature webinar roll-outs recently, showcasing their continued product development, based on their client feedback.

Pros: Super intuitive interface. Easy to use, easy to learn. Great team behind the product!

Cons: I have zero complaints.

My ATS

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use

Comments: Part of me doesn't want to let anyone else know about Crelate. I was an early adaptor and feel like its my company's "secret weapon". I refer it to everyone in the industry I respect that really knows what this business is all about. I've been using these systems for over 10 years and Crelate easily blows them all away.

Pros: UI layout and ease of use are an A+. Customizable on almost every front. Job board is one of the best I've encountered. Templates, notes and sharing activity with my team is a simple as anything I've ever seen. My list of Pro's for this system are endless. The winner here is the team associated with Crelate. they are top notch from the top down. Marc, Aaron, Jamie...all of them are true professionals and incredible to work with.

Cons: The job board needs a search function/bar at the top.

review

Jul 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: ability to import resumes and send emails

Cons: Difficulty with search of company details for positions that have been closed out. I would like to be able to type company name and all activity pop up.

Overall: good

reviewing applicants for hire

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the boxes that show the name of each applicant on the main page, and I really like that each is dated when received

Cons: note- comment navigation is not obvious. It would bee easier if there were buttons to select for comments- such as under qualified, too far to travel, Other

Overall: I like that I can find applicants to hire in a clear concise format that is easy to navigate. With the software tracking the date the resume is receives, allows me to keep track of where I left off when I am reviewing applicants. I also like the Dashboard that shows me a scale of applicants applied, rejected, in process and so on.

Crelate has positively impacted our business

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is ease of use. Without any training, it was the most intuitive and logical ATS's we vetted before purchasing. We looked at PC Recruiter, Zoho, BrightMove and a few others. Being former Bullhorn users, our bar was high. Crelate is better. Everything is simpler and faster.

Cons: There is nothing that comes to mind. ATS software applications all try to accomplish the same thing but Crelate does it in a way which is customer focused.

Overall: We were quickly able to organize candidates and potential business leads.

Ease of Work

Jul 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Great software that populates most of my work with ease.

Shows and merges duplicates

Crelate import tool for Google Chrome

Cons: Not being able to filter contacts by user

Crelate - super intuitive interface, great team behind it!

Aug 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the intuitive interface of this product. It's so easy for me and my team to use. And the team behind it is so responsive. They are a very talented team that really listens to their users and are making constant improvements and additions.

Cons: It doesn't have a CRM type function built in, which we'd like to have.....but they are working on this right now..can't wait!

Recommendations to other buyers: Price is one consideration (and this price is not the lowest, but not the highest either), but also consider support and ease of use. When you're moving a lot of candidates through an ATS, the interface can save you sooo much time if it's designed well.

Clean, Crisp and Easy to Use

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Crelate is a must have when it comes to managing my candidate pipeline. It's easy to use, has a clean, crisp look and the customer service is second to none. Crelate actively works with me to answer my questions and respond to my individual needs. It allows me to focus my time on developing a relationship with candidates by easily consolidating information so that I'm not bogged down with the minutia of data entry. I can't imagine another product that I would enjoy using more. I am definitely a satisfied customer.

CEO

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Crelate is an excellent tool for any recruiter. The system provides everything we need and is very user friendly. We reviewed several systems prior to selecting Crelate - we know we made the best choice!

Migration process was difficult, but managed effectively by Tim Keckler

Jan 29, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Still getting used to it, time will tell. Support staff were not friendly and condescending. I still have questions about software but will figure it out myself, which is unfortunate.

Pros: Parsing from LinkedIn. Email functions, job boards, calendar tool is good. Graphics are ok. System runs ok

Cons: Difficult moving from page to page. Some of the minor technical issues should have been resolved. Such as updating a candidate to new employer without having to rewrite the new employers data. Was not easy transfering the old system tags to new one

Awesome Software ' Support

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have worked on a lot of recruiting systems over the years. Crelate is by far superior to anything I have used. I have not found a single thing that I wanted it to do that it does not do! The support is amazing. Staff gets back to you super quickly with screenshots and videos to help you with your problem (or they will jump on remotely and teach you things). I haven't been this impressed with a company in many years. The interface is modern and user friendly

Pro option: Great product, scalable, super responsive team

Sep 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based and agile, created by people who care about the success of their customers, super easy to use, sync integrated to Chrome and all the job boards. Far superior to the other ATS's I have used in the past (I have used 3 others). My account rep, has been beyond helpful and attentive. 10 stars.

Cons: None as of yet, and I really tried to find something to say in the block. I think there is always preferences unique to anyone's data storing style, but so far, love it.

Great Company and Customer Service

May 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Small and accessible for customer service. The product is simple and intuitive to navigate. If you don't need the back-end resources found on a product like Bullhorn this is a great option!

Cons: There is no financial tracker for how much the placement is worth. But this is not an issue for a small company with less than 50 placements a year.

Recommendations to other buyers: Know what your needs are ahead of time. If you are looking for a modern well designed program that functions as only an ATS, I recommend calling Crelate and doing a demo. We find it simple and easier to navigate than any other ATS out there - especially for the price!

Easy to use, great visual representation of hiring status

Mar 31, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Crelate has been very easy to transition to, and customize for our needs. I like the job view to see how many candidates are at each status in the process.

Pros: Easy to learn User-friendly Web and Mobile App (iPad app is as easy as web version!)

Cons: Would like more reporting options, and ability to export the custom application forms easily to send forward in an email for someone not on the system as a user to review.

Hiring Specialist with Hire With Ease

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The visual aspect. I like being able to see the visual layout of all the candidates, where they are at in the process and being able to move candidates around easily through the drag and drop feature.

Cons: The only feature I find a slight issue with is when you approve a candidate and they still sit in the new applicants pool. I would like for them to automatically go into the hot candidates once they are approved. Would help with overall organization.

Recommendations to other buyers: I find this software extremely easy to navigate through. The best part is the visual aspect!

Great value for a robust tool

Jan 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have been using Crelate Talent for almost a year, and I am very happy with it. It's not perfect,no tool is - but it is pretty adaptable and customizable for such an affordable product. Customer service is responsive and helpful, and they have made some great improvements in functionality in recent updates.

Pros: Great value, highly customizable.

Cons: I wish it integrated more smoothly with LinkedIn.

Recommendations to other buyers: Try it out! It had a bit of a learning curve (at least for me - coming from another in-house developed ATS prior to this one), but once I got the hang of it, I've been impressed.

Cost effective ATS

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: I found crelate to have all the funtionality that I need, as a Search professional. I allows client and applicant tracking. mass emailing, and search. Super customizable. Company very eager to help and is constantly making improvements, based on Custoers feedback. Worth the cost.

Pros: Cost, and customizability.

Cons: Some of the ability to get things fixed or up and running Immediately. However the company is very responsive.

Recommendations to other buyers: Cant beat the price. and it functions, just like the bigger more expensive ATS, just not as many clicks.

Crelate is a strong software for tracking recruitment activity

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Support is exceptionally good.

Pros: Visually appealing and many features. The resume and other document upload feature is nice and seeing the full resume on one click is helpful. It syncs with Outlook for email which is useful.

Cons: Many layers to each main area so can be somewhat difficult in the beginning to understand where to find all components. The duplicate candidate feature is a good feature but a clunky operation.

Happy Customer - Former Maxhire user

Dec 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First of all let me state that I am a solo recruiter. As a 10 year Maxhire user, I was devastated by their acquisition. I spent about a year searching for a new ATS, but more importantly, an ownership group that treated me like I was their most important customer. That is what I found in the guys at Crelate. The Co-founder and head of development comes from a CRM background with one of the big boys. I came on board during their beta phase and when I had a question I would usually get a call from one of the owners. When I make a feature request, it is often implemented within 30 days.

I moved from a .net application (Maxhire) to a web based product (Crelate) and the transition was very easy. The User Interface is very intuitive and the functionality is very robust and becoming more so every month. I could not be happier!

I have used Crelate for more than a year.

Nov 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The interface is terrific, and it is incredibly easy to put information into the system. The speed and usability of Crelate are its greatest assets. Also, the customer service is unparalleled. I know all of the tech people by name, and their response time is lightning fast. Moreover, when there is a new feature, they personally reach out to make sure I'm aware of it and walk me through it. I've never seen anything like it!

Cons: Honestly, I can't think of anything. It is a truly unique product in the marketplace.

Recommendations to other buyers: If you do an executive search or other kinds of recruiting, make sure you test drive Crelate. It has been a terrific choice for us.