Who Uses This Software?

Crelate focuses on Staffing, Executive Search, Recruiting Agencies and other specialized recruiting firms. We also support dedicated internal corporate recruiting teams.


Average Ratings

198 Reviews
Recommended Support Value

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $55.00/month/user
    See pricing details
  • Pricing Details
    Volume and commitment discounts available. Prices are per user/month.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Crelate
  • www.crelate.com/
  • Founded 2012
  • United States

About Crelate Talent

Crelate is a modern, fast, full-featured applicant tracking and talent relationship management solution built specifically for Recruiting Agencies, Executive Search and Staffing Firms as well as professional corporate recruitment teams. Features include Outlook client integration, automatic email tracking, flexible workflows, candidate portal, mobile access, client submittals and more. Pricing is reasonable and transparent, no setup fees, flexible terms and free data migrations and onboarding.


Crelate Talent Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Payroll Management
  • Resume Parsing
  • Self Service Portal
  • Temporary Staffing

Crelate Talent Reviews Recently Reviewed!


Capterra loader

BEST ATS I've seen in 25 years in the industry!

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Cons: There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate.

The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

Overall: Crelate has streamlined our business process and workflows and empowered us to grow.

Crelate is User Friendly and Comprehensive!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one.

It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients!

Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need.

It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world.

Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with!

The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Cons: Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

Excellent, best experience ever with an ATS software firm

Aug 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm.

Overall: This is the very best ATS software on the market for a contingency or retained search firm.

Xtra Effort review of Crelate Software

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Cons: It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want

Overall: Xtra Effort Solutions, Inc. is a 16 year Sales, Sales Engineering, and Customer Success recruiting firm for enterprise technology companies. We have a national reach.



The diverse nature of our client requirements make it imperative that we are agile when responding to super specific requests around candidate tenure, technical skills, industry knowledge, performance metrics, location, career stability, and countless other soft traits. Our challenge, as a contingency based search firm, is providing enough "high touch" service to satisfy each client's nuanced request, while maintaining enough velocity and volume to continuously feed the candidate and client pipeline.



A flexible, reliable, and powerful Applicant Tracking System is critical to achieve these goals. Crelate was suggested to Xtra Effort by another small recruiting firm. We were hesitant to consider change because of the fear of disruption associated with the data conversion and learning curve. However, these fears were alleviated when speaking with Crelate, mostly for two reasons:



1) Crelate's technology is intuitive, flexible, and really well designed

2) Crelate's people are SUPER responsive, thoughtful, creative, and resourceful



Crelate made Xtra Effort feel as though we were a 1000 employee prospect. They made every perceived major hurdle go away through listening and making resourceful suggestions.



We agreed to convert to Crelate and had the same favorable experience during the conversion and training period, and with the post conversion support organization.



Mostly importantly, Xtra Effort users are now offering unsolicited comments about productivity gains.



Xtra Effort would definitely suggest Crelate if you feel a need for improved value and function from your ATS technology AND vendor team. It is fantastic to truly valued as a customer by the vendor who is most critical to supporting our efforts. Contingency recruiting is challenging, it is nice to know that such an important partner cares and "has your back"

Recommendations to other buyers: yes

Easy up and running

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: User interface is simple to understand and user-friendly. You are able to drag and drop candidates into customizable stages on job orders, as well as quickly add notes and filter on activity. Features customizable activity types and icons. Support is available in-app, and tickets are addresses promptly by staff in the U.S. Ability to add custom tag categories and tags for skills, candidate preferences, etc. 5 customizable candidate information fields. Search is robust, and you can filter search on documents (and each customizable document type), activities, tags, etc. Job postings can be pushed to company's website as well as free industry boards. There is a companion app to retrieve/add information from mobile device. Basically for the money this is the best solution for our small business.

Cons: I really haven't come across anything I don't like. We haven't gotten into reporting capabilities so I can't comment on the effectiveness. Also I haven't been able to complete the advanced email setup for bulk messaging - there are some issues with my ISP that I'm not technical enough to resolve and support at Crelate hasn't been able to resolve either, however I haven't really pushed the matter as it's a feature I haven't needed to use.

Recommendations to other buyers: We considered some lower-priced options, however support/sales was not U.S. based and during demonstrations, it was clear the person doing the demo wasn't quite understanding what features I wanted to see. When it came to Crelate, I was very comfortable with the level of knowledge of the sales/training staff and felt more confident they would be able to sort out issues in the future. This was a factor in our decision, and one that I think should be considered. There were also similar priced-options with what I feel were TOO many features, making it hard to get set up and running effectively - the user interface of Crelate is just right.

Clean, simple, powerful, great for external exec search

Oct 05, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments:

What do you like best?

beautiful design, clean, simple CRM interface. lots of customization available for the admin (like enabling custom workflow stages and names of stages that we define we can change ourselves). amazing Crelate team: dev team & customer service team are super responsive to questions, requests for help and product features, and training on demand. the product has so far managed not to get too 'heavy' like most recruiting tools eventually tend to to when trying to be all things to all people. Crelate works best in my opinion for boutique external firm (vendors) who need to be able to easily customize things, and not for internal (corporate).

What do you dislike?

the product is still young so it's obviously a work in progress. this is not a criticism; we signed up post-beta knowing there would be iteration but well worth the trade off because we have influence as the product matures. we love having this opportunity. search tools and results, (ranking, relevance) need to be better and this is also a work in progress. all of the things that could be better are things the team is aware of and are addressing with each new release. weekly office hour for all users with a customer service rep would be awesome (via joinme or zoom or whatever tool). the current solution is a candidate relationship management solution, but there is not yet a great client relationship management feature or a workflow that supports business development / prospecting/ sales process but i would love that some day.

Recommendations to others considering the product

if you are a recruiting firm looking for a solution, i highly recommend crelate. we love this solution!

What business problems are you solving? What benefits have you realized?

we are executive recruiters. so we solve one-of-a-kind talent searches for our clients. every search we do is custom designed within Crelate : our Crelate enables us identify people that we already know of (through search, or through affiliation with another project, etc) , and helps us easily import data on new candidates into one new project . We can see what conversations we've had with candidates in the past and outcomes of those. we can move candidates through the workflow and activities of a search project logically, using our unique labels & language.

Crelate Talent

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to quickly look at the home page and see notes left about applicants by my colleagues and myself. I like the ability to create tasks for myself and others. We have just started using the mass emailing and will try out texting too. This is very useful. The system helps me stay organized with candidates for multiple jobs at all times.

Cons: I don't like how you have to scroll down to view the open jobs. I have multiple pages of openings and it's annoying. I only like one home page view, the other views are too visually cluttered in my opinion. The nice thing is you are able to change the view.

Overall: Prior to getting Crelate we had only HR software which didn't function well as an applicant tracking system. Crelate has helped so much. We now can make sure people don't slip through the cracks. It keeps us organized and multiple people can see what's going on with our candidates and where they are in the hiring process. Customer service has been helpful and responsive.

Yes! Crelate!

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

Cons: Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."

Overall: Accessible platform, easy to search database, easily customization, time saving features, integrated with job boards and other browser embedded tools help us save time when recruiting for our clients.

A Happy Crelate User!

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's an outstanding project management tool. I can track all my open projects on one page, and track every candidate through the recruiting process. Crelate is an incredible value, given that free updates are released periodically and I always feel I have current features.

Cons: Tough to say. The migration from my old database wasn't easy, but I found technical support to be outstanding.

Overall: Crelate has been my CRM for over a year now and I couldn't be happier. I looked at many packages before I chose Crelate and found it to be packed with features at a great value. I particularly like how I can manage and track all of my projects on one page, with a snapshot of the progress of every candidate. I also am excited about the periodic updates to the software. They listen to their users and offer upgrades for free. I've already recommended it to one colleague and wouldn't hesitate to recommend to others.

Recommendations to other buyers: Feel free to compare it to some of the big name packages... you'll find Crelate to be cost effective, easily customized to your needs and a great way to manage your recruiting projects.

User friendly and has lots of great features

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Crelate is a relatively new company and I expect the product will continue to improve. I like that I was able to do a free trial to get a true feel for how it works before buying. So far I am mostly satisfied.

Pros: Dashboard is very simple and customizable. It sends your jobs out to the free job boards like Indeed and ZipRecruiter and allows you to direct candidates all to one place. The job portal is very clean looking and allows you to tag jobs with different categories. It can also be embedded into your existing website. Pricing is reasonable compared to other ATS products. Importing candidates from LinkedIn is a very useful feature too. Email tracking is another feature I like - I'm able to see all of my conversations with candidates right from the dashboard.

Cons: Integration with paid job boards needs to be expanded. Posting to CareerBuilder through Crelate does not give you all of the job categories and custom options that you get if posting on the actual site. Monster integration does not work either. Would be nice to add options for posting to Craigslist and other niche job boards. Mobile platform functionality is ok but not great.

Vendor Response

by Crelate on September 24, 2018

Thank you so much for the review and feedback. We are unaware of any issues with our CareerBuilder or Monster integrations, we going to investigate this and someone from our support team will reach out to you to resolve the matter. We also have a solution for niche job boards and can discuss that with you as well.

All ATS' are not created equally

Oct 03, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: It's true, all ATS' are not created equally, however, most give you the same or very similar features and functionality. That's why pricing, product support, and the relationship developed between yourself as the customer, and all of those in the sellers company that you become involved with is critical to making a buying decision! Everyone that I've had the pleasure of dealing with at Crelate has been very friendly and very helpful!! Crelate is a great product with many cool updates still to come - very exciting!! It is very user friendly and HIGHLY customize-able (is that word?!)!! Very easy to learn and become comfortable with - and I've worked with probably 10 ATS' throughout my years of recruiting. In fact, the few times I've had questions about how to do something, it was simply "me" overthinking it and making it harder than it was! Their tech support was very quick to guide me to the right solution, and in a very friendly manner.

Pros: Easy to learn / Easy to make customization changes / Easy to import resumes / Easy to load jobs and post to your webpage directly from Crelate / Mobile access /

Cons: Currently there is no highlight feature for key words on a resume, but this is coming very soon! Candidates and Client contacts are all listed in one group as "Contacts", they can be sorted, but they aren't kept separate.

Recommendations to other buyers: Shop around, don't settle for the name-brand because you'll just end up paying more for a tired old dinosaur and missing out on the cool new features of the newer products, that also cost much less!!

Very good but..................

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Clean, intuitive interface and workflow. Drag and drop functionality. Easy integration with external websites. Customer support is excellent.

Cons: Mobile app is not acceptable as it does not have the ability to email a candidate resume to a client. This is a tremendous problem as this is one of the most important features of a mobile ATS app in the first place. If you are out of the office and you have an emergency (a client needs a resume of a candidate ASAP) you literally can't send one. The lack of this feature could literally cost me thousands of dollars. It is a recruiting mobile app feature that has to be there. So, I looked elsewhere.

Vendor Response

by Crelate on August 24, 2017

Hi Richard,

Thank you for bring this to our attention. We just did a mobile update, it's our mobile 3.0 release and we included the Ability to save resumes / attachments on iOS.

Please let us know if you have any questions or run into any issues.

Thank you for being such a great customer and giving us such great feedback.

The Crelate Team

Crelate-My ATS Partner

Jul 30, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, and the intuitive aspects that allow you to navigate, even if you are not sure of the next step. If we hit a roadblock and need assistance, a quick note to the Support desk results in a timely, personal reply---and a solution. Most other ATS resources are more expensive, and they require a long term commitment. Crelate is very well priced, and for a small firm like ours, allows us to make monthly payments, and if necessary, flex up or down the number of users, as often as necessary.

Cons: Because the site "anticipates" your needs, it sometimes gets ahead of itself, requiring the user to make corrections. Example---when entering notes after a conversation, if you type a key word or phrase, you can experience unwanted text popping up and appearing in your notes, requiring corrections be made.

Recommendations to other buyers: Spend time testing the product during the trial period they provide. Since I had the benefit of working with two similar products for a few years prior to starting my own business, I knew the features that would be most important to me. If Crelate is your first ATS, look at others and compare, as I did, test driving up to five products For my needs and my budget, Crelate offers the features I need to run my business-they help me track positions and candidates, as I record every important detail of my interaction with people, and all the details of every transaction. They keep me organized and they serve as my memory.

My experience has been up and down with the software.

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to use and maneuver around

- Parsing candidates resumes over from their resume formats almost perfectly into the ATS

- Using the software on my mobile phone while I'm out is very easy to pull up quick notes and add attachments

- Cost of the ATS compared to others and still getting a quality product

- Customer Support getting back to you in less than 24 hours

Cons: - Not able to use one centralized system for emailing and receiving emails as I had with Bullhorn

- Not being able to create hierarchy charts or flow of who reports to whom

- International phone numbers or locations are not defined in the ATS

Overall: Keeping a database of candidates, tracking flow of each candidate through the hiring process, tracking notes of conversations.

Review on Crelate Talent

Jul 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Modern interfaces. Search capabilities that will even search my notes for names, companies, etc.

Cons: I find the job order functions fiddly. For example, I need to go to Home and then "Sales" in order to change priority of jobs. I think you don't need the "Sales" and "Recruiting" functionality to be different (this could all be in one function. Also, I then have to go to "Jobs" tab to actually see detail of jobs and see my "Notes". Once again, if this could ALL be in the same place, this would be easier.

Also, it would be great to be able to email documents (ie new resumes) to a contact, job order, or company that is already in the system.

It would be great to be able to email out the documents that are linked in the system. Ie, I put job orders into documents in job orders. It would be great to be able to email that document to candidates.

Overall: Fantastic service and product.

Very intuitive and easy to use software!

Dec 30, 2014
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: All of my experiences working with the team at Crelate have been so friendly and positive. It's like having my own personal team of developers helping me answer questions and figure out some of the shortcuts in the product. The product is straightforward and easy to use, and it's easy to tweak it and customize some of the workflows and features. I also love how easy it is to look up a contact/candidate using LinkedIn or Google.

Cons: The search functionality is a little clunky, and they've acknowledged that and have it on their development list. That said, they showed me a couple of workarounds that seem to meet my needs with a relatively small database (2100 records). They have good publishing capability for some of the free job boards, but there is not a simple process to post with Monster or LinkedIn. Also, the web interface is very basic right now, and I'm not getting many candidates directly through the interface, which makes it a little more cumbersome to download the resumes from my email. I've been using the product for about a month and have this on my list of questions to ask the team to see if there is an easier way.

Recommendations to other buyers: For me, there was very little risk going with Crelate. I didn't have any database at all prior to this, so it's been a dream having my resumes in one place and searchable. Finding one candidate who had applied for another position who I can present for a new position that I have open pays for the software! I like the fact that they are small and you get to talk to real people.

Crelate has changed my daily business!

Nov 04, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Crelate has provided much needed simplicity and functionality for my recruiting workflow. My assistant is working 10+ hours per week LESS doing data entry and similar tasks with Crelate than with our previous ATS, which gives me 10+ hours of her time for more productive tasks. I love the flexibility and ease of use for the workflow stages, and I appreciate that all the information I need is on one screen - no waiting for other views to open. If I could give customer support a higher rating than 5 start...I definitely would do so!

Pros: Intuitive workflow, data entry/updates are easy in the profile screen, very limited clicks needed to get to all the info you need, easily customizable to my existing workflow. Customer service is fantastic!! Very responsive to customer suggestions. Simple database that gives me what I need without all the burden of an unnecessarily complicated system like Bullhorn. IPad app is fantastic for when I'm on the go!

Cons: Scheduling function is not as robust or flexible as I'd like (however, the fantastic tech guys are working on updates to this with the next update release, so this con could become obsolete soon!) This is not a massive system with tons of bells and whistles...it is a simple, intuitive ATS that provides all the functionality I need...but if you want ways to overly complicate things, this may not be the system for you.

Met my needs as a small, independent search exec.

Dec 24, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, strong customer support, team was very responsive to my needs in setting up the system and helping me customize specific reports as required by clients.

Cons: While I'm not using the product anymore, I would have liked stronger integration with LinkedIn , to be able to download and parse profiles. This may have been improved since I last used the system.

Overall: It carried me through several years as a independent practitioner prior to joining my current firm. Dramatically reduced the manual labor required to track candidates and generate reports.

Crelate

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Crelate as our Applicant Tracking system. Our first experience with an ATS was with Sendouts and it was a great system until it was bought by Bullhorn and was no longer being supported. We did switch to another system in between Sendouts and Crelate and that was a disaster, like throwing candidates into a big black hole, never to see them surface again. Anyway, I digress, Crelate has been phenomenal for our small staffing business. It is robust, intuitive and does more than we could have hoped for. We are approaching our first year anniversary with Crelate and we could not be happier with the system; we should have switched long ago.

Pros: Intuitive, robust, makes sense, works like a recruiter works. The support is super responsive, timely and concerned about making everything work just right.

Cons: All software programs have glitches, Crelate is no exception. But so far, no cons that I can list as cons.

Recommendations to other buyers: This has been one of the best decisions we made for our business.

Great product with excellent service

Sep 07, 2016
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is great - useful and a great value. It is highly customizable given its relative affordability, with so many built-in tools. As important to me, the customer service is quick and helpful. The built in support is usually sufficient to answer basic questions, but the personal support is responsive when you need it. I haven't taken advantage of as much of the onboarding support and training as I should have, but what I have used has been helpful.

Cons: There are perhaps a few really useful tools I wish this product had - the one I miss most is a "batch update" feature - the ability to update a large number of existing contact records (say, from a list of people who attended an event, or something similar). As it currently is, you have to add that info to each attendee - you can only load many records with information if they are new contacts. I also find the duplicate detection feature a bit sensitive. Some names are simply common, and if I give the records middle initials, nicknames, and/or email or phone numbers that are different, I would like to have the option of accepting the duplicate (rather than cancelling out or turning duplicate detection off - I want to be alerted to the possibility of a duplicate, but I'd like to be able to override it if I'm sure it's two people with the same name).

Recommendations to other buyers: Use the free trials for the products you're considering! Try to do the things you will need to do regularly, and see if it's a good fit for you before you commit. It's not just a matter of whether a software is capable of doing what you need, but also whether it is intuitive for you HOW it does it.

Overall I have had a great experience with Crelate but a few items can still be improved upon.

Dec 12, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use on most functions. There are ways to mainstream the process or automate items so that makes my life easier.

Cons: There are SO many items that you can manipulate and change that it almost gets overwhelming. I also dislike that sometimes the "self-help" articles that are on their help website either don't work, don't make sense or I can't find one for the exact item I am working on. This then means that I have to wait to speak with a rep. I dislike that I can't get my answers answered immediately. This system takes awhile to build out!

Overall: This has made tracking our progress easier but we are still trying to build it out due to there being SO many functions.

overall good interface but missing some features specific to our industry

Apr 19, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity of the platform and ease of use. I find it specifically helpful in tracking candidates and workflow.

Cons: Seems limited in making customizations. I also don't find the task icons very relevant to some of our process. The icons are also hard to "identify" based on the images. I also find the email forward upload of resumes pretty inaccurate in translating "names & titles"

Overall: helps me do my job!

My Crelate Experience

May 04, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Crelate has been a great way to organize our recruiting process. It is easy to see which step each candidate is in. Our recruiting process has several steps and before Crelate it was very hard to keep up with candidates. Now I can quickly see how many people I have interviewing or phone screening for each position with a quick glance.

Cons: It feels like Crelate was created for recruiting agencies rather than recruiting departments. We do not operate like an agency so I have had to create work-arounds for a small portion of what we do.

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Crelate for the win!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Crelate:

- They are constantly putting out new updates and features to make your experience the best it can be.

- They listen to customer insights and requests and try to update the system to accommodate.

- Amazing interface.

Cons: What I like least about Crelate:

- The signature tool is tedious and not compatible with signature tools.

- Email parsing as far as resumes does not always work well.

Overall: Overall Crelate is THE BEST ats system I have ever used (and we have tried about 6).

Try Crelate - you will not be dissappointed.

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Only Getting Better!

Jan 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - I love that Crelate is constantly updating their software.

- They take customers feedback into account when deciding how to fix/make something easier.

- Customer Service is helpful and quick to respond.

- More reasonably priced than some competitors that offer a similar product.

Cons: - Sometimes has bugs.

- Difficult to navigate in the early stages of use.

- Having to sign into the extension daily (more of an annoyance than a 'con').

Overall: Crelate helped us to streamline our process. It tracks seamlessly with my outlook making sure that I am never without the information I need about a candidate.

Vendor Response

by Crelate on January 20, 2018

Thank you so much for the kind review. We've forwarded the note about the Chrome Extension Sign-in Issue to our development team.

So easy to use and always advancing!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and intuitive. Always being updated with new things. Friendly and helpful support staff.

Cons: Sometimes need to refresh page for changes to take effect (moving candidates from New to Pass, etc). Duplicate candidates aren't always picked up and condensed.

Overall: Overall great! This has been my favorite ATS to use; it's colorful and nice to look at.

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Best ATS I've had as a business owner

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface with Linked In, templates and reports are easy to use.

Cons: Anyone who comes into the database creates a company if it's on their resume, this creates tons of duplicates. I like a nice tidy data base and could drive myself crazy with this.

Overall: I implemented it summer of 2016, it works like a champ and does not require a terribly fast internet connection; we were full-time RVing at the time and it works well on the road. The support is awesome, a little late getting to you but always has a good answer. Responsive to requests for new features.

Very user friendly and Love the visuals

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service and support is by far better than any other ATS I have used. As for the platform itself-

I really like watching my candidates go through the funnel. Its great for goal focused recruiters. I also like how easy it is to parse and forward resumes

Cons: I don't have much negative to say about it. I have used 3 other ATS's and Crelate is the only one I continue to recommend

Overall: It helps organize my day and helps me focus on new tasks rather than having to remember old tasks

Perfect For The Recruiting Consultant

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Crelate does what I need- it keeps a database of my candidates, allows me to move them with ease from job to job, keeps my notes etc. It's reasonably priced, private and user friendly.

Cons: When I save someone, I need to go into their record to disposition them. I'd like to be able to save them as "Reach Out 1" vs having to save as new from the resume/website, go into Crelate and put them in a stage.

Overall: Great- I can keep track of my candidates easily. Love the dashboard for manager calls!

Crelate saves me time but still needs some fine tuning

Apr 21, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: General: Best part is the customer service team. They are super helpful and patient. And, they are willing to take our comments and feedback to the developers. For the most part I like the software and I think I'll like it more as I grow more accustomed to it.

Pros: I have a boutique domestic help recruiting firm. Crelate helps keep us organized so that my partner and I can tag-team on our searches, and stay on the same page all the time. I love that we can use it from our phones or computers. I love that we can store all our data in their, work flow, status of each search, each candidate, each client at any moment.

Cons: There are a lot of limitations I'm hoping Crelate will work through. I still have to use a lot of other external documents. I am still learning how to use the software. Some of it is intuitive, some of it is confusing and hard to learn. And sometimes things don't work as they should. But the developers and customer service team works with us every day to crank through it. We are new users and almost 'humming'.

Crelate Review

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Crelate Talent offers some very good and important features like outlook integration, job board publishing, activity tracking, candidate workflow, hiring managers, candidate portal best part about crelate it is one of the most Budget friendly tool in the Market offering almost every needed functionality

Cons: Cons I talk about would the migration part..Migration from my old database was a bit complex but some research and customer got the work done

Quick & Easy to Learn!

Apr 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I like how you can move from one page to another so easily. When you are looking at a candidate's resume for a keyword (pressing CTRL-F), and then click another candidate, it will automatically pull up their resume and search for the same. It is also very easy to filter through to see what activity is specifically mine.

Cons: I wish there were more individual customization options like colors for activities; I would also like the "duplication" system to improve as it has a lot of false positives. Lastly, a feature that allows for mass emails would be helpful as well.

Crelate for ATS

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked the way we enter a candidate and tag them to ourselves, so even if another recruiter helps them find a job, we get a part of the commission because they are tagged as our candidate.

Cons: Sometimes more than one recruiter would enter the same candidate, and it would slip through because the name and contact info were not typed/spelled the exact same way - so the system thought it was a different person.

Crelate Review

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of tracking correspondence and action with candidates. Ease of adding contact information.

Cons: Adding people to the system. If the person has the same name, I find it difficult to create a new contact with the same name. And, it constantly asks me to merge the files even though the only thing similar is the name!

Overall: I like having everything I know about a candidate, client, and job position available at the touch of a button. Other than difficulty with clients having the same name, it is effortless to download new contacts, update information and access that info. With it linked to my email, it automatically tracks correspondence.

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Crelate - Recruiters Best Friend

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of publishing jobs, email journaling, and overall candidate tracking.

Cons: Although the search function works well, a more robust adhoc tool would be a great feature.

Overall: The value for the price of an annual license is beyond incredible. This is my go-to ATS every time!

Easy to use

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: the clean cut design and how easy it is to follow and use.

Cons: the app is not as easy to use as the browser

Overall: We were not happy with the prior ATS we were using because of how hard it was to follow. The switch to crelate was seamless and great. I love how easy it is to follow and use.

Pretty decent ATS. Have had a few technical issues but all were resolved withing 24 hours.

Apr 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like being able to customize reports. As the admin I keep track of metrics and the reports help a ton!!

Cons: When importing clients/applicants there are some duplicates. We were able to remove them but would be nice if it didn't happen.

A true Value Added Resource

Jul 30, 2014
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: First and foremost, the people that I've dealt with at Crelate are incredible. They are everything that you want in a VAR and more. They answer my emails almost immediately, follow up with me, and follow through on promises. We run ideas past each other on how to make it better, and they listen! The usability of the system is about as easy as it comes. People think that in an ATS, the more buttons or bells the better, but they can destroy the UI and make the system a nightmare to navigate. Averity spends 6-10 hours a day in this system, and our eyes never get sore. The overall usability makes it one of the easiest ATS that I have ever used. It's fully customizable, but I didn't need to change a thing. It's about as simple and user-friendly as it comes.

Cons: The scheduling interviews feature needs improvement. We've talked about this, and they are actively working on it, so I'm not sure that this will be relevant in future releases/readings.

Recommendations to other buyers: Make a list of what's most important to you, go through the demos of the ones you want to see, and then rank them on that list. I did this with 6 products, and Crelate blew the others out of the water.

GREAT ATS for Staffing Firms / Contingency & Hourly Recruiters

Apr 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Supports multiple clients; CRM/Sales module works well and can lead to business; definitely easy to use and the job postings do draw some interesting candidates.

Cons: The job postings to other sites can lead to a lot of interns or unqualified candidates submitting resume for ALL your job postings;

Overall: Helps with every aspect of my recruiting business. It is a wonderful tool - easy on the eyes and intuitive.

Crelate - ATS

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Crelate is highly intuitive and supports our workflow. There is so many features we are not employing which makes it somewhat "future proof" for our company.

Cons: There is nothing I do not like about the software. Again, it is incredibly intuitive and does everything we ask of it.

Overall: Thus far, we have been happy with Crelate. It allows seamless integration between business development and recruiting.

One of the best in the ATS market

Nov 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy of use , speed, customizable

Cons: Nothing they are addressing the few short coming such as adding texting from the program

Overall: Using Crelate for 18 months - Simple/powerful ATS and constantly getting better.

- I have used a number of ATS's over the last 20 yrs. Crelate listens and consistently improves the product. - Has the fewest clicks of most any program - easy to train staff on and has all the bells and whistle a good recruiter needs to be successful.

Excellent Product

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Ease of use. Great functionality. Inexpensive vs the rest of the market software. Built around my company needs.

Cons: Too often locked out due to system upgrades and updates. Nothing to complain about other than that.

Overall, a great product!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Chrome extension to instantly pull in candidate data from LinkedIn

Workflows and lists

Email templates

Tracking business development opportunities and their potential values

Price

Job board postings directly integrated with CRM to review and quickly add candidates. I've had several placements this year due to this feature!

Cons: Manually have to update job changes.

Would love to see integration with Outreach.io for business development and candidate email drip campaigns.

Overall: Accessing talent pools in my database more quicky.

Crelate Feedback? A++++

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service/support is incredible. Very responsive. The platform is solid as a rock. Easy to use, manage and update. The usability is fantastic. Training others to get up to speed takes little time. Searching, keeping track of data and information? Better than anything I have used in my 17 years of Executive Search.

Recommendations to other buyers: Just do it. If you are looking for a software to streamline your business-recruiting or otherwise... Crelate is an amazing tool.

Best System

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I run a virtual executive search group and have tried 5+ systems over the last 10 years. Thankfully I came across Crelate. Best I have used by far. Great interface, reliable, extremely competent and responsive customer support. Makes all of our lives easier. Crelate is the hub for our work process every day.

Pros: Ease of use Features Constant updates Customer support Versatility

Recommendations to other buyers: Take a test drive and you'll love it.

It has been absolutely wonderful. My favorite ATS so far.

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the simplicity of this software. Being able to view all new applications at the glance of an eye is very helpful. Also, the means to create custom grouping and input new criteria/parameters is such a great feature.

Cons: There have been some mild glitches here and there that can make things a bit tricky, but the Crelate team has been very helpful and proficient in getting them resolved.

Overall: An ATS and job description builder made easy! The easier the process, the happier the Recruiter!

Great product-make recruiting so much easier!

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to navigate

Cons: not the cheapest in the market, yet for a few cents a day it is worth it!

Overall: Have been in recruiting for 16+ years (have worked in a boutique firm and a top Ten global firm) and have used all sorts of candidate/client management systems. In my estimation this is the easiest and the most user-friendliest to navigate. The interface (and your ability to customize it) is awesome!! A little more expensive than some--but well worth it in terms of efficiency.

Recommendations to other buyers: Take the test--these guys are really customer-service oriented and will do most anything to keep a customer happy.

Nice Balance of Ease-of-Use & Customization

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Ease of user interface.

- Custom reporting.

- Custom stages, events, activities.

- Tablet friendly.

- Best for sourcing/recruiting.

Cons: - The way Jobs and Companies are organized could be improved.

- Sales/Business Development/Leads functions not as intuitive as you may assume, as the sourcing/recruiting side is so good.

- Automatic forced updates, usually for the better, but sometimes it would be nice to opt out of certain new features.

Crelate is Pretty Great!!

Dec 15, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great company with strong support to quickly solve any issues or questions. Easiest system to train on as its intuitive functions are picked up within a day or two of using. Love the ability to sync it with multiple job boards, google platform and website. Affordable system that will make your team better in communication and organization.

Pros: 1. Exceptionally intuitive - easily navigated with one or two days of use 2. Very Cost Friendly for the system you get compared to others that aren't as functional 3. Strong Support - quick and accurate support staff to help with questions and issues.

Cons: 1. Reports could have more options as standard reports instead of having to write them up 2. Mining data could be more flexible in how you sort it for reports 3. Company data such as address and POC should transfer to "new jobs" without having to rewrite it everytime

Very reliable and user friendly program.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely user friendly and has a great deal of features that are easy to implement and utilize. Highly recommend!

Cons: I truly have no cons at this time. I have been using it for two years and I truly feel that it is a great system.

Overall: Great applicant tracking and other user friendly benefits.