---
title: "Crelate Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Crelate Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more."
source_url: "https://www.capterra.com/p/133064/Crelate-Talent/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Crelate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Crelate

## What is Crelate?

Crelate is the AI Recruiting Platform for teams that hunt talent, built for recruiters across executive search, direct hire, premium staffing, and corporate in-house teams. Applicant tracking, a recruiting CRM, and AI sourcing live on one open platform, so candidates, contacts, and history sit on a single record you own. Crelate's AI agents source new candidates across roughly a billion profiles, keep your database current, and let you search your own data in plain language, included on every plan rather than reserved for enterprise. The result is one system built for how recruiters actually work, in place of spreadsheets and stitched-together point tools. Serving more than 25,000 recruiting professionals since 2012, Crelate helps teams turn the relationships they already have into their next hire.

## What is Crelate used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 443 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

1%

Pros & cons

Intuitive and simple interface

Streamlined team communication tools

Recurring technical glitches and bugs

Starting price

$85

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Recruiting / 2026
-   Recruiting Agency / 2025
-   Staffing Agency / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Crelate?[Manage this product listing](https://www.g2.com/products/crelate/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crelate

4.5 (443)

VS.

[4.2 (10,961)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting Price

$85

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (442)

Ease Of Use

4.4 (1,231)

Value For Money

4.5 (335)

Value For Money

4.0 (1,083)

Customer Service

4.5 (401)

Customer Service

4.2 (1,099)

## Crelate alternatives

[4.5 (1,305)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,268)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/)

## FAQs about Crelate

Overview

### What problems does Crelate solve?

Crelate solves the problem of scattered candidate records, unclear hiring-stage ownership, and manual follow-up tracking by centralizing resumes, notes, communications, tasks, and customizable pipelines. Recruiters, sourcers, staffing agencies, and boutique search firms use it to find past talent, move applicants through job workflows, coordinate teammates, and manage multiple open searches.

Answer based on 251 reviews

Overview

### Which roles and teams benefit most from Crelate?

Crelate is most used by recruiters and recruiting leaders who manage candidate pipelines, client relationships, job orders, and placement activity. Executive and technical recruiters track specialized searches, while agency owners, partners, and executives oversee team performance, operations, and recruiting revenue. Operations directors support consistent workflows across recruiting teams.

Answer based on 422 reviews

Overview

### What company size and industries is Crelate built for?

Crelate is an AI recruiting platform for small Staffing and Recruiting teams, representing 95% of reviewers and 54% of reviewer industries. It is built for executive search, direct hire, staffing, and corporate in-house recruiting, with additional adoption in Human Resources (13%) and Information Technology and Services (5%).

Answer based on 443 reviews

Features and Usability

### What are the key features of Crelate?

Crelate includes applicant tracking and candidate management with customizable swim lanes, drag-and-drop stages, and candidate history across jobs, companies, and contacts. It supports job posting to integrated job boards, resume search through keywords and tags, resume storage, email management, and workflow management for recruiting processes.

Answer based on 62 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Crelate starts at $85 per user/month for Essentials, while Business costs 119 per user/month; Business Plus requires a quote. A free trial is available. Reviewers value monthly user flexibility, but some report expensive additional seats, add-on-priced features, and pricing challenges for lower-level recruiters or startups.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does Crelate integrate with?

Crelate integrates with over 50 third-party tools, including Microsoft Outlook, Indeed, LinkedIn Recruiter, Gmail, Google Calendar, RingCentral, HubSpot CRM, and Dropbox Sign. Its integrations cover email and calendar synchronization, recruiting and job-board publishing, calling and texting, CRM, and document-signature workflows.

Answer based on 79 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Crelate?

Crelate is generally easy for recruiters and other nontechnical users to adopt because its interface and workflows are intuitive. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Reviewers note that administrators and teams using advanced reporting or customization may need more time and ongoing support.

Answer based on 30 reviews

Getting Started and Support

### What customer support options does Crelate offer, and how do users rate the experience?

Crelate offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often report helpful, knowledgeable teams and quick replies, including effective issue escalation. However, experiences vary: some cite limited onboarding resources, delayed follow-up, difficulty reaching phone support, and chat guidance that does not resolve technical problems.

Answer based on 136 reviews

User interface

### Is Crelate easy to use for recruiters?

Crelate provides an intuitive, customizable interface that helps recruiters track candidates, jobs, notes, and workflows from clear visual views. Staffing firms value drag-and-drop stages, configurable dashboards, and quick record access. Some users find certain navigation paths cluttered or multi-step, and new teams may need time to learn less familiar features.

Answer based on 146 reviews

## Who uses Crelate?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple interface

97% positive reviews out of 89

Most users report ease of use, with an intuitive layout that simplifies training and daily operations.

Recurring technical glitches and bugs

74% negative reviews out of 31

Most users report frequent bugs, glitches, and duplicate detection problems that disrupt workflow and cause frustration.

Streamlined team communication tools

95% positive reviews out of 42

Most reviewers find team collaboration effective, with accessible information sharing and responsive support for group tasks.

sheilah C.

Head of Partnerships, 2 - 10 employees.

"He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%."

Highly customizable recruiting workflows

97% positive reviews out of 31

Most reviewers describe workflow as intuitive, easily tailored, and efficient for managing recruiting and sales processes.

Neal O.

Director of Operations, 51 - 200 employees.

"I like that we can tailor Crelate to fit our Work Flow."

## Features

AI summary

Based on 7,834 Applicant Tracking reviews

Capterra data shows that buyers of applicant tracking software rank the following features as their top priorities:

-   **Candidate Management** (**50%** of reviewers rated this feature as critical)
-   **Candidate Management** (**50%**)
-   **Candidate Tracking** (**49%**)

Crelate supports all three of the features reviewers rate highest: **Candidate Management**, **Candidate Management**, and **Candidate Tracking**. Together, these capabilities help businesses keep candidate records organized, monitor progress through each hiring stage, and manage recruiting workflows more efficiently, allowing teams to make faster and better-informed hiring decisions.

Candidate Management

4.4 (77)

80.52% of 77 reviewers that rated this feature as important or highly important

This aspect lets you customize workflows, create tags, and manage communication efficiently. Some reviewers find the visual dashboard and tracking tools valuable for team collaboration, though a few mention initial confusion and occasional challenges with email formatting.

Candidate Tracking

4.4 (43)

79.07% of 43 reviewers that rated this feature as important or highly important

Crelate offers a clear and intuitive way to monitor candidates’ progress, letting you easily view stages, tag skills, and reference historical data. Reviewers appreciate the live updates, ease of navigation, and ability to keep all candidate information organized in one place.

Application Management

4.4 (29)

72.41% of 29 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Job Posting

4.2 (49)

83.67% of 49 reviewers that rated this feature as important or highly important

With this capability, you can quickly post jobs to multiple boards, including LinkedIn and your own site, broadening your reach. Users think job posting is simple and efficient, though some wish for better exposure and improved integration with certain boards like Indeed.

Applicant Tracking

4.5 (104)

75.96% of 104 reviewers that rated this feature as important or highly important

It helps you track applicants throughout the hiring process, update statuses, and manage resumes in one area. Reviewers appreciate the visual workflows, drag-and-drop functionality, and easy cross-referencing, saying it keeps them organized and streamlines recruitment.

Resume Search

4.1 (56)

64.29% of 56 reviewers that rated this feature as important or highly important

You get powerful keyword and tag-based search to quickly locate candidates and past notes. Some users say resume search is intuitive and a time saver, but others mention limitations with filters, location restrictions, and occasional issues with resume parsing.

Crelate 96 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: It helps you track applicants throughout the hiring process, update statuses, and manage resumes in one area. Reviewers appreciate the visual workflows, drag-and-drop functionality, and easy cross-referencing, saying it keeps them organized and streamlines recruitment.
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Candidate Management: This aspect lets you customize workflows, create tags, and manage communication efficiently. Some reviewers find the visual dashboard and tracking tools valuable for team collaboration, though a few mention initial confusion and occasional challenges with email formatting.
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines
- Candidate Tracking: Crelate offers a clear and intuitive way to monitor candidates’ progress, letting you easily view stages, tag skills, and reference historical data. Reviewers appreciate the live updates, ease of navigation, and ability to keep all candidate information organized in one place.
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- For PEO/ASO: Designed for professional employer organizations or administrative services organizations.
- For Recruiting Agencies: Designed for the use of recruiting agencies
- For Small Businesses: Designed for small businesses
- For Staffing Agencies: Software addresses specific needs of staffing agencies
- Full Text Search: Search for specific words or phrases within a document or database
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Management: Manage and track all job information and associated tasks
- Job Posting: With this capability, you can quickly post jobs to multiple boards, including LinkedIn and your own site, broadening your reach. Users think job posting is simple and efficient, though some wish for better exposure and improved integration with certain boards like Indeed.
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Reporting: Active reporting of data and metrics
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Database: A searchable repository of candidate profiles
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: You get powerful keyword and tag-based search to quickly locate candidates and past notes. Some users say resume search is intuitive and a time saver, but others mention limitations with filters, location restrictions, and occasional issues with resume parsing.
- Resume Storage: Upload and store resumes
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Searchable Database: A collection of records that can be retrieved based on specific queries
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Task Management: Create, manage and track all task activities and progression
- Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Management: A set of processes to optimize the productivity of its employees

---

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We can help you find the software with the features you need.

Features

4.3 (423)

4.3

Based on 423 reviews

## Pricing

Value for money

4.5 (335)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133064/Crelate-Talent/pricing/)

Essentials

$85.00

Per User,Per Month

It includes:

-   Complete Applicant Tracking System

Business

$119.00

Per User,Per Month

It includes:

-   Full Sales and Recruitment CRM with Analytics
-   Basic Client Portals
-   Branded Job Portal
-   Resume Toolbox
-   Advanced Reports and Analytics
-   Complete Applicant Tracking System
-   Client Contact Management
-   Full Text Boolean Search
-   Resume Parsing
-   Mobile Recruiting
-   Free Job Board Distribution

Business Plus

Contact Vendor for Pricing

It includes:

-   RingCentral Connector
-   Premium Client Portals
-   Increased Data Storage
-   Increased Limits
-   Automation & Sequencing

Enterprise

Contact Vendor for Pricing

Value for money

4.5 (335)

4.5

Based on 335 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (401)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (401)

4.5

Based on 401 reviews

## User reviews

Overall rating

4.5

Based on 443 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(249)

4(163)

3(25)

2(3)

1(3)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Owner

Used the software for: 1-3 years

### "Crelate is outdated and has inferior functionality. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 10, 2026

It was horrible. They don't care about you as a customer. They did not respond to several email asking about why I can't save Indeed or LinkedIn profiles.

Pros

The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. They do not follow up on support calls and emails. You also can't upload Indeed profiles to Crelate any longer. it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.

Cons

Support is horrible and worthless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief Operation Officer

Used the software for: 3-5 years

### "Decent CRM/ATS for small firm"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 9, 2026

Fair. Serves the purpose. We ended up moving to another platform with better customer service for our main CRM/ATS. Kept one Crelate Seat as recruiter was comfortable on it.

Pros

Very easy to use and modern interface. Simple to administrate. Simple to train on. Up to date on technology.

Cons

Customer Service and Billing are horrible. They do not have anyone to deal with issues other than virtual customer service that forwards to skeleton staff elsewhere.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Data Entry Specialist - Data Migration

Used the software for: 3-5 years

### "Crelate Honest Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 19, 2025

Overall crelate makes life easier for recruiters to manage database in an efficient manner. Duplicates can be resolved in an instant.

Pros

Recruitment data can be organized depending on their progress. Customizing depending on your needs like specific companies and job postings. Definitely worth the price. Logos or marking for the milestones achieved by the candidate like during interviews we can leave comments and notes. It also secures login sessions are one at a time.

Cons

Modernization of the interface. Right now, crelate looks traditional. They need to add integration with other enrichment tools.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Londa B.

Director

Used the software for: Less than 1 year

### "outstanding service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

We have not fully moved over to Crelate yet, but so far the implementation has gone well and we are looking forward to a long term relationship with Crelate. They were great at customization to make things work for us.

Pros

the customer service and the implementation went better than expected. They did a lot of customization to make it right for us.

Cons

Its too early to say as we are not fully on Crelate but so far we like the product and am looking forward to diving into the new system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Product Analyst

Used the software for: 1-3 years

### "Crelate is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

Overall, our experience with Crelate has been extremely positive. The system is user-friendly, offers a wide range of features and integration options, is competitively priced, and backed by a responsive support team. I would confidently recommend Crelate to any organization seeking an efficient recruiting solution.

Pros

Crelate has been an outstanding partner for our organization. From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently. The software is intuitive and easy to use, enabling our team to double our recruiting and onboarding volume without adding additional staff. This level of growth simply wouldn’t have been possible without Crelate.

Cons

The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities). However, our organization was able to overcome this limitation by integrating Power BI, making it a non-issue for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Neal O.

Director of Operations

Used the software for: 1-3 years

### "Crelate Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2025

Very seamless transition from our previous ATS - customer support is very helpful, especially as you move from one ATS to Crelate. Our Customer Success Manager (\[sensitive content hidden\] ) is always available for assistance!

Pros

Very user friendly and customer support it top-notch! I like that we can tailor Crelate to fit our Work Flow.

Cons

Still learning how reporting works - but I'm getting there! I would like to be able to set up internal group emails for distribution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

COO

Used the software for: 3-5 years

### "Tried a ton and Crelate is still our fav"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 15, 2025

Overall experience is just like I have said in the Pros section. It has been great. We trialed dozens of other ATS systems and after that came back to just loving Crelate.

Pros

Customer Support. Customization. And the general ease of use of Crelate. At the very least I know if I face an issue, \[sensitive content hidden\] is a simple call away. She will always step in and help.

Cons

There are a few features in terms of automation that could be improved. I say that, but every time I have used an automation tool it does as much damage as it saves time really.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

President

Used the software for: Less than 1 year

### "Very Pleased Partner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2025

The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness.

Pros

The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness.

Cons

The inability to change Pik List options after data was migrated. It would be a helpful tool to be able to update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Crelate Talent - by a recruiter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 23, 2020

I can track jobs, candidate progress, status, etc, very very easily The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough

Pros

1\. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic

Cons

Data conversion is expensive - but, I guess, so is everyones....

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dalton B.

Team Lead

Used the software for: 1-3 years

### "Best Recruiting Software Available"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 6, 2024

It's the best sales tool I've used in my recruiting career. There are some improvements that can be made to document upload and texting, but overall, it's far and away the best one I've used.

Pros

The layout of jobs and ease of transition between records. The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place.

Cons

The texting function recently added a hover preview that is not good. I would love to see that go away, and have reached out about this already.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133064/Crelate-Talent/reviews/)

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