---
title: "Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Crelate the right Applicant Tracking solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/133064/Crelate-Talent/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Crelate

4.5 (443)

[View alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Crelate

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

CB

Charles B

Recruiting ManagerStaffing and Recruiting, Self-employedUsed the software for: More than 2 years.

“Their mass data imports and 3rd party software integrations from job boards to email/phone/text automation is best in class. “

January 13, 2025

MF

Morgan F

Product AnalystStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years.

“The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities).“

December 15, 2025

NW

Nicole W

CEOStaffing and Recruiting, Self-employedUsed the software for: More than 2 years.

“Crelate is a powerful and feature-rich platform with a lot to offer! While I initially had some difficulty navigating the software (due to my own learning curve), I found that customer support was readily available and handled my concerns expeditiously.“

February 3, 2025

IK

Ira K

Chief Operation OfficerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“They do not have anyone to deal with issues other than virtual customer service that forwards to skeleton staff elsewhere.“

January 7, 2026

DB

Dalton B

Team LeadHuman Resources, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place.“

October 28, 2024

ES

Erik S

OwnerComputer Networking, 2 - 10 employeesUsed the software for: 1-2 years.

“it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.“

April 7, 2026

CD

Carolina D

Senior Sales Operations AnalystStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years.

“Having the option to submit feedback and then voting on which items to prioritize for fixes or improvements is a great community experience.“

November 11, 2024

DB

Dalton B

Team LeadHuman Resources, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The texting function recently added a hover preview that is not good.“

October 28, 2024

## Showing most helpful reviews

Showing 1-25 of 443 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric L.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Crelate Talent - by a recruiter"

July 22, 2020

5.0

I can track jobs, candidate progress, status, etc, very very easily The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough

Pros

1\. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic

Cons

Data conversion is expensive - but, I guess, so is everyones....

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

Reason for choosing Crelate

I compared features and reviews, then discarded Zoho, as the others were more in line with what i wanted. I then trialed Big Biller, PCRecruiter and Crelate and found Crelate to match what i need, has intuitive interface and is expandable to some interesting new features.

Switched from

[RESUMate](https://www.capterra.com/p/10268/RESUMate/)

I really wanted an up to date SaaS platform that made it simple for me to see what is going on. Crelate does that!

Review Source

Response from Crelate

July 24, 2020

Thank you for taking the time to write this review. I must agree with you about your third point. Being able to evolve your process, and keep your prior work, is something I have become thankful for too.

DB

Dalton B.  
Team Lead  
Human Resources  
Used the software for: 1-2 years

### "Best Recruiting Software Available"

October 28, 2024

4.0

It's the best sales tool I've used in my recruiting career. There are some improvements that can be made to document upload and texting, but overall, it's far and away the best one I've used.

Pros

The layout of jobs and ease of transition between records. The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place.

Cons

The texting function recently added a hover preview that is not good. I would love to see that go away, and have reached out about this already.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Crelate

More recruiting oriented and better fit our process.

Switched from

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn was outdated and didn't align with our process and growing team.

Review Source

ES

Erik S.  
Owner  
Computer Networking  
Used the software for: 1-2 years

### "Crelate is outdated and has inferior functionality. "

April 7, 2026

1.0

It was horrible. They don't care about you as a customer. They did not respond to several email asking about why I can't save Indeed or LinkedIn profiles.

Pros

The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. They do not follow up on support calls and emails. You also can't upload Indeed profiles to Crelate any longer. it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.

Cons

Support is horrible and worthless.

Review Source

JN

Joanna N.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best product out there of it’s kind"

November 12, 2024

5.0

Phenomenal product. I couldn’t do my work without it. Saves time and easily uploads and stores all information you need to be successful.

Pros

Literally everything. It’s essential for any recruiter. Easy to use. Clear and intuitive user experience.

Cons

That I pay out of pocket for it myself but it’s ok. It’s worth it :)

Alternatives considered

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing Crelate

Far superior product. I couldn’t work without it.

Review Source

CH

Christian H.  
Director of HR and Talent Acquisition  
Mining & Metals  
Used the software for: 2+ years

### "Exceeded expections."

October 28, 2024

5.0

I have used Crelate for several years with different clients, and it has met and exceeded my expectations.

Pros

User-friendly Highly customizable without being burdensome Inexpensive Good customer service Easy-to-view interface

Cons

Expensive to add more than one user Difficult to use own phone number for texting Can only allow access to one client for client portal Limited functionality of mobile app

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Crelate

Crelate is less expensive than BambooHR.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Better customization, more visual functionality, Zoho customer service is deplorable.

Review Source

sC

sheilah C.  
Head of Partnerships  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Good ATS need to CRM could use some help"

October 24, 2024

3.0

\[sensitive content hidden\] was an excellent onboarding representative. He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%. He's patient and very knowledgeable. I've only had the experience of creating templates and sending emails so far, so I don't think I am a reliable source for this question.

Pros

We just finished our onboarding, so I can't say yet.

Cons

We were under the impression that Crelate was both an ATS and a CRM. A basic function of a CRM is to capture incoming leads through a website or other links outside of Crelate. We have multiple forms on our website, some of which ask for a narrative that captures potential leads. We use links (lead magnets) outside of our website to communicate with us for business development. We've spent countless hours and related expenses trying to figure out how to tag where leads are coming from within Crelate. We did a workaround, but seems like a big miss. We almost went with Loxo because of their AI offerings and ability to update contact information automatically. I think you should consider the same.

Alternatives considered

[Loxo](https://www.capterra.com/p/165046/Loxo/)

Reason for choosing Crelate

Because, at the time, we were told we could use Zapier to add functionality and specifically the ability to connect our website visitor activity to the CRM (which has proven to be difficult!) whereas with Loxo they only offered an open API which would have been very costly to make every form, survey, lead magnet, etc. programmed into the system individually.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Because we needed an ATS system and Crelate combined an ATS with a CRM.

Review Source

DK

David K.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Great ATS for full desk recruiters"

October 28, 2024

4.0

Great customer service. They genuinely aim to create a well-rounded, high-quality product.

Pros

It's a clean interface with an efficient workflow. The search features are robust, and tools like emailing and texting integrate seamlessly within the product. I also like how companies, positions, and contacts are interconnected.

Cons

They need to improve the workflow and usability to better support recruiters, account managers, and salespeople. Not that is bad but just needs updating.

Alternatives considered

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

Crelate had good pricing. They were a sizeable company. They regularly rolled out new features.

Switched from

[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Jobadder was a terrible product. Not suited for north America recruiting firms

Review Source

RA

Ryan A.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "ATS review"

October 24, 2024

4.0

Excellent. If I had questions or problems, customer service was A+ I really like the product and it's served me well for my needs.

Pros

I like the functionality of being able to create a solid recruiting process. Once I was able to learn the functionality, it was easy to create and do.

Cons

There is a LOT to learn. Some functionality took a while to learn and there are some parts of the system I don't use as I don't understand how to efficiently use them for my business. Others can probably tailor it to their needs.

Alternatives considered

[ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/)

Reason for choosing Crelate

Their product was better developed and more cutting edge.

Review Source

Response from Crelate

October 29, 2024

Thank you for your review! We're glad you are enjoying the functionality of our platform and creating workflows for your process. The platform is all encompassing, and if you'd like some help in learning other parts of the system please send us an email at support@crelate.com

AI

Alex I.  
IT Administrator  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A Great Product in the Making"

August 25, 2023

4.0

My overall impression of Crelate is that its a very ambitious and powerful potential tool that is still in its early phases of trying to be everything it wants to be. I see the vision for how it is completely set apart from other systems, and am fully on board with where it's going.However, as I've mentioned, we've recognized a steady occurrence of bugs or design implementations that often set us back in what we're trying to accomplish in our day to day efforts. Have voiced many of these either to our account manager (when important enough) or via the feedback boards to try to gain movement on them, but understandably, can only implement so much at once, and we are just one of many clients.

Pros

Crelate offers us, as an Executive Recruiting Firm, the ability to stand out in what and how we present to our clients. The customizability of the workflows, reporting, and process implementation are unlike any other system we've worked with or demoed in the past, and I have a lot of confidence that this will set us apart in the future.

Cons

In our (roughly) 1 year on the product, despite steady improvements and feature rollouts, there seems to be just a few pieces missing that would really accelerate the ease of use of the product on a basic user level. Things like searching would be much easier if we were able to have default search templates, for example. Or when we go to do certain searches, we notice a search parameter doesn't work quite the way we want, or can't quite do exactly what we intended it to do. Sequencing and reporting features are wonderful ideas that just have small executional problems that create small but frustrating holes in what you're trying to accomplish. For example a lot is tracked in reporting around leads, but we discovered a small problem where Leads (due to converting into Jobs at certain stage changes) can't be put into the same "Cancelled" sales stages as jobs. So to get around it we create additional "Lead Closed" stages that bog down the options for sales stages, when the ideal option would be to just have a single "Closed" or "Cancelled" stage for all Leads and Jobs that doesn't convert anything.It almost seems that in the ambition to be good at 100 things at once, there end up being few features of the system that aren't really fleshed out to factor in as many case scenarios as you'd like.I feel like it will get there, but as it stands, I see areas where the product is suffering from either bugs or small design implementations that disadvantage the day to day recruiter.

Review Source

CS

Chandler S.  
Recruiting Director  
Defense & Space  
Used the software for: 2+ years

### "Crelate - Its all about the tech support!"

October 15, 2024

4.0

From purchasing the system to tailoring it to our needs, Crelate was with me every step. We resolved the emailing problem with a workaround and Kyle Kroger was very involved till the end. Once we were using Crelate daily, whenever there were issues, Crelate's response was under an hour. Its all about the technical support, as most ATS have the same basic functionality.

Pros

I have used numerous ATS (JazzHR, Bullhorn, EZAcess, Taleo, etc) and Crelate is at the top of my list because of the technical support. At the end of the day, ATSs offer the same function and what separates one from another is the tech support: the response, the attention, and the resolution

Cons

Crelate can be wonky at times but what ATS cant!

Alternatives considered

[CATS](https://www.capterra.com/p/45814/CATS/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/)

Reason for choosing Crelate

I used Crelate at my last company and it offered more features than the others and I was already more familiar with the Crelate than the others

Review Source

Response from Crelate

October 25, 2024

Thank you for your wonderful feedback about our technical support team, particularly highlighting Kyle Kroger's dedication to helping you succeed. We believe great customer service makes all the difference, and we're proud to hear that our support team's quick response time and hands-on approach has made Crelate stand out among other ATS solutions you've used.

DH

Deni H.  
Executive Recruiter  
Legal Services  
Used the software for: 2+ years

### "Crelate Makes Recruiting Easier"

October 15, 2024

4.0

We focus on legal recruiting with a team of 5 and we love it. We're able to collaborate and it's helpful to support our search processes.

Pros

The recruiting side of the platform is incredibly easy to setup and navigate. It's easy to customize and keep yourself organized for your searches. I think it's user friendly and great for people that work solo or in team.

Cons

The sales side of Crelate is slowly getting better as they work on it. It's less easy to navigate making calls quickly to Sales contacts with how they have it setup. I believe they are in the process of improving this.

Alternatives considered

[Loxo](https://www.capterra.com/p/165046/Loxo/)

Reason for choosing Crelate

Crelate was clearly the best choice for us after getting a demo and the team was easy to work with. The pricing was also manageable.

Switched from

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn was a dinosaur and we had to double enter a lot of information.

Review Source

Response from Crelate

October 25, 2024

Thank you for the wonderful review! We're delighted that Crelate's recruiting platform is making collaboration easier for your legal recruiting team. Your praise of our user-friendly interface and customization options is greatly appreciated. While we continue enhancing our sales features, we're glad you're finding value in our platform as an alternative to double-entry systems. Thanks for choosing Crelate!

CH

Christina H.  
Recruiter Account Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "User Friendly"

February 20, 2024

5.0

Crelate has been great. They are constantly developing enhancements that have been thoroughly researched with the end users in mind. They offer great onboarding classes for new users and also update lunch meetings. Customer service is top-notch.

Pros

Crelate is easy to use and very user-friendly.

Cons

That we did not discover it sooner! Crelate has paid for itself 100x over.

Switched from

[Dice](https://www.capterra.com/p/252644/Dice/)

Looking for something more user-friendly and easier to navigate at a great price point.

Review Source

Response from Crelate

March 5, 2024

Dear Christina, We're so pleased to hear about your positive experience with Crelate! It's wonderful to know that our platform's ease of use and our dedication to continuous improvement have made such a significant impact on your operations. We're also glad that our onboarding and customer service have met your expectations. It's feedback like yours that inspires us to keep pushing forward, ensuring that we always have the end users in mind with every enhancement we make. Thank you for choosing Crelate, and we look forward to supporting your success for many more years. Warm regards, Crelate Team

bS

brad S.  
Program Manager  
Human Resources  
Used the software for: 2+ years

### "Very Happy"

February 15, 2024

5.0

It has been great. Implementation went well, adoption was good, and the system is pretty intuitive to use. Easy compared to other systems.

Pros

I like the platform overall. The feature requests have been great and the willingness of the team to listen to feedback and execute has been great.

Cons

Some glitches, such as requiring saving when nothing has been changed, and other minor things.

Switched from

[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

They were antiquated and had less features available.

Review Source

Response from Crelate

March 5, 2024

Dear Brad, Thank you for taking the time to share your experience with Crelate. We're very happy to hear that you're satisfied with our platform and appreciate your positive remarks on our feature requests and responsiveness to feedback. We're committed to continuously improving our system, and your insights on the glitches are invaluable for guiding our enhancements. It's great to know that the implementation and adoption process was smooth for your team, and that you've found our system to be intuitive and user-friendly compared to others. We look forward to further supporting your HR initiatives and contributing to your program's success. Best regards, Crelate Team

EG

Eileen G.  
President  
Medical Devices  
Used the software for: 2+ years

### "Crelate - 2024"

October 24, 2024

5.0

Pros

State-of-the-art technology. Growth oriented.

Cons

No real person phone support only email.

Switched from

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Hiredesk no longer worked with Staffing Agencies. I needed to find a new system.

Review Source

JM

James M.  
Partner  
Human Resources  
Used the software for: 2+ years

### "Crelate review from James McMahon"

October 21, 2024

5.0

I actually had a pleasant experience with Crelate. It was easy to use, we liked the interface and they offer excellent customer service/support. Anytime we had an issue, they would resolve it in a reasonable amount of time.

Pros

The functionality was easy to use and overall, I liked the interface.

Cons

We converted from Crelate to LOXO because Crelate didn't have a proprietary internal database of candidates and LOXO did.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Crelate

Crelate was less expensive and we felt it offered more bang for the buck.

Switched from

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

Because Crelate was a much better platform compared to Big Biller and the functionality was better.

Review Source

Response from Crelate

October 25, 2024

James, thank you for the wonderful 10/10 review! We're thrilled that you found Crelate easy to use and appreciated our customer support. While we understand your need for a proprietary database led you elsewhere, we're grateful for your feedback about our platform's value and functionality. Wishing you continued success!

MW

Mandy W.  
Research and Marketing Coordinator  
Legal Services  
Used the software for: 2+ years

### "Mandy Wideman Crelate Review"

October 24, 2024

4.0

Very good! Easy to navigate. I use Crelate every day and am very familiar with it now.

Pros

Overall look and use of Crelate. Everyone in our office can easily access it and can use it.

Cons

Uploading lists of new candidate names to Crelate - duplicate names!! Adding duplicate candidate names is very time consuming. There must be an easier way to add someone to a job search who is already in Crelate (as a list, not individually).

Review Source

Response from Crelate

October 29, 2024

We are happy to hear that Crelate is easy to navigate and the you and your team enjoy the user interface within Crelate! Thank you for your review.

AA

Alexis A.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "The good and bad"

October 24, 2024

5.0

My overall experience has been pleasant, and easy. I love that when I put in a ticket I always get great help and they even send videos.

Pros

Crelate has made it easier for us to search up candidates that go back in our system.

Cons

I don't like the update. I don't like that the new update changed the way we open job orders. I have had issues with it since day 1.

Review Source

CD

Colleen D.  
Special Projects Consultant  
Executive Office  
Used the software for: 6-12 months

### "Crelate Review 8/25/2023"

August 25, 2023

4.0

Melody has been a God Send. Whenever I can have access to her, things magically happen. When reaching out to support, for the most part it has been good, but there have been times when things get sent into the Abyss. And it's hard to put in writing issues sometimes, it takes a lot of time and sometimes a lot of back and forth. Crelate has frustrated me to tears and brought joy and smiles to my face at times.

Pros

That it gives us options to run our recruiting business as we run it, we are not traditional.

Cons

That functionality and reports are locked down when they should be more open to manipulation. It leaves me feeling like the end user is not in mind when creating the ability.

Reason for choosing Crelate

We were told its easy to manipulate to how we do work (we don't use it traditionally). That was shared with us by someone who is no longer here. Now that I'm the "It Crelate person", I have found it not as easy to manipulate it to our needs. But I think that is due to the fact that so many things are locked down that don't need to be and that we are an adhoc user of Crelate.

Review Source

VR

Verified Reviewer  
IT/Admin  
Financial Services  
Used the software for: 1-2 years

### "Efficient Resume Management and Tracking "

August 22, 2023

4.0

Pros

Crelate is my daily ally in the recruitment battlefield. Its seamless resume database integration empowers me to swiftly save and organize resumes, streamlining the search process. I'm captivated by its applicant progress tracking, which keeps me in the loop, enhancing collaboration. The user-friendly interface coupled with robust customization tools facilitates tailored candidate management. The built-in communication hub also proves invaluable, ensuring a seamless connection with candidates. Crelate's efficiency has redefined my workflow, enabling precision in the talent hunt.

Cons

While Crelate excels, a notable addition would be diverse recruiting workflows for distinct job profiles. An option to customize workflows as per each position's unique requirements would further enhance its versatility. This tailored approach would elevate its utility, catering precisely to varied hiring needs. Incorporating this feature would make Crelate an undisputed champion in applicant tracking, seamlessly adapting to the intricacies of different recruitment processes.

Review Source

TL

Terri L.  
Owner  
Accounting  
Used the software for: 2+ years

### "Small or Big Business - Crelate is for YOU!"

May 17, 2022

5.0

I have had a fantastic experience with Crelate. When I have questions, they are there to answer them. I find the system to be very user friendly and accommodating for my business needs. I wouldn't go anywhere else!

Pros

I am a small boutique recruiting firm that focuses on accounting and finance positions. I love the ease of tracking candidates coming in and through the process. There are many times I go back to old postings with past clients and try to remember a candidates name, Crelate makes that so easy for me. There are many features that I likely don't use that would benefit larger teams/businesses. It's an excellent product and I've used them since I started my business 4 years ago. Thank you Crelate!

Cons

I've struggled a bit with getting viable candidates from my job postings through Crelate. I don't mind paying the extra cost to post a job through other outlets, but I would like to see some ROI for that investment. Often times I am left with unqualified candidates or those that are out of the country.

Reason for choosing Crelate

I had an Associate that worked for me that was using it on her own when we both worked together with another recruiting agency. When I started my business, and she decided to join me, she showed me Crelate and I never looked back.

Review Source

BC

Brian C.  
Technology Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Why Did We Wait So Long!?"

September 13, 2019

5.0

Pros

(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally 8 other Recruiting CRM/ATS vendors. Then on to the support staff whose incredible knowledge of both the system and industry thus able to act as a real business analyst and internal systems consultant. And last but not least to the support staff who took an incredibly complex legacy database we'd been running for nearly 20 years, made sense of it, and worked it successful into Crelate like a data magician. I swear it felt like everyone I dealt with at Crelate could just read my read my mind at every turn, I never felt rushed, or frustrated, or like “just 1 of 1000 clients”. You took a topic we'd been avoiding for years, conversion/migration of an enormous legacy database, and made it a breeze. My only regret is having waited so long to modernize our Recruiting ATS/CRM system to Crelate. Perhaps most telling, one of my favorite Day 1 comments from a new user of the Crelate..."This is SO CRAZY AWESOME!". I couldn't agree more. A common sentiment I mentioned to the folks during the migration planning/training was "have you guys thought of everything?!", it really seems as if they have.

Cons

Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.

Reason for choosing Crelate

On top of the best Demo and the most detailed answers/time given to us during follow up, there was absolutely no sales pressure, no tricks, no tough terms. As strong as any other system we demo'd, with the best combo of pricing, terms, and far and away the most helpful, knowledgeable staff. We were able to speak with Sales, Service, Analysts, and Developers, right from the beginning, no pressure, nobody was too busy for us, everyone was there to help and educate us. After reviewing 8 systems, and finalizing 3, Crelate was chosen by the 5 member decision committee, unanimously.

Review Source

MM

Melonie M.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "We really like it!"

May 17, 2022

5.0

Pros

It is easy to use. You are able to separate candidates into different stages of the hiring process. The ability to have everything about one candidate in one spot. Assigning tasks to other colleagues.

Cons

I wish it was a little easier to sort candidates when searching for a specific skill set. Resumes automatically sort alphabetically. I wish they would do it by date automatically, especially for the industrial side. We have clients for a long time with openings all the time, it would be nice to reach out to the most recent candidate.

Review Source

DN

Doug N.  
Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Recruiting CRM"

March 28, 2024

5.0

Overall very positive--intuitive, easy to use and with solid support!

Pros

Ease of use and easy to train new people. Lots of functionality. The support is usually easy to access and when you need an actual person to interact with it's pretty easy and the team has been good to work with

Cons

Emailing candidates/clients within Crelate is still way too clunky regarding formatting. It actually has driven me crazy over the years. I have stopped sending out anything other than a simple email through Crelate--nothing that would need any sort of simple formatting. Everything else is just easier for me to send through Outlook and then Bcc back into Crelate

Review Source

SJ

Sol J.  
ceo  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great software, some issues, like api, candidate duplicates, but overall its great"

February 15, 2024

5.0

Pros

easy of daily use, easy to train, resume searching

Cons

API, website connection, candidate duplicates, and customer service, there should be a phone line to speak to someone

Review Source

Response from Crelate

March 5, 2024

Dear Sol, Thank you for sharing your valuable feedback and for your continued support over the years. We're glad to hear that you find Crelate easy to use on a daily basis, straightforward to train new users, and effective for resume searching. We acknowledge the issues you've mentioned regarding the API, website connection, and candidate duplicates, and are actively working to address these to enhance your experience further. Additionally, we're taking your suggestion for a direct phone line for customer service into serious consideration, as we aim to make support as accessible and helpful as possible. We appreciate your choosing Crelate over other options and are committed to continually improving our software to meet the needs of our clients in the staffing and recruiting industry. Your insights are instrumental in our growth and improvement. Warm regards, Crelate Team

IA

Ian A.  
Recruiter  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Thank you much"

October 28, 2024

4.0

Overall positive. It works fine with LinkedIn/Recruiter.

Pros

I find it mostly easy to use, not much to complain about

Cons

Wish it would pull better data from LinkedIn, like location fields and such for easy sorting later without much manual entry

Review Source

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