--- title: "Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Crelate the right Staffing Agency solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133064/Crelate-Talent/reviews/" page_type: "reviews" language: "en" --- Crelate 4.5 (443) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Crelate Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews CB Charles B Recruiting ManagerStaffing and Recruiting, Self-employedUsed the software for: More than 2 years. “Their mass data imports and 3rd party software integrations from job boards to email/phone/text automation is best in class. “ January 13, 2025 MF Morgan F Product AnalystStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities).“ December 15, 2025 NW Nicole W CEOStaffing and Recruiting, Self-employedUsed the software for: More than 2 years. “Crelate is a powerful and feature-rich platform with a lot to offer! While I initially had some difficulty navigating the software (due to my own learning curve), I found that customer support was readily available and handled my concerns expeditiously.“ February 3, 2025 ES Erik S OwnerComputer Networking, 2 - 10 employeesUsed the software for: 1-2 years. “it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.“ April 7, 2026 DB Dalton B Team LeadHuman Resources, 501 - 1,000 employeesUsed the software for: 1-2 years. “The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place.“ October 28, 2024 IK Ira K Chief Operation OfficerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “They do not have anyone to deal with issues other than virtual customer service that forwards to skeleton staff elsewhere.“ January 7, 2026 CD Carolina D Senior Sales Operations AnalystStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “Having the option to submit feedback and then voting on which items to prioritize for fixes or improvements is a great community experience.“ November 11, 2024 BS Britanny S RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “I also find it a bit frustrating that I cannot add an image in my email campaign as easily as I can in sending an email manually - it does not seem to work as well in that regard.“ October 15, 2024 ## Showing most helpful reviews Showing 1-25 of 443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric L. Director Staffing and Recruiting Used the software for: 6-12 months ### "Crelate Talent - by a recruiter" July 22, 2020 5.0 I can track jobs, candidate progress, status, etc, very very easily The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough Pros 1\. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic Cons Data conversion is expensive - but, I guess, so is everyones.... Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) Reason for choosing Crelate I compared features and reviews, then discarded Zoho, as the others were more in line with what i wanted. I then trialed Big Biller, PCRecruiter and Crelate and found Crelate to match what i need, has intuitive interface and is expandable to some interesting new features. Switched from [RESUMate](https://www.capterra.com/p/10268/RESUMate/) I really wanted an up to date SaaS platform that made it simple for me to see what is going on. Crelate does that! Review Source Response from Crelate July 24, 2020 Thank you for taking the time to write this review. I must agree with you about your third point. Being able to evolve your process, and keep your prior work, is something I have become thankful for too. VR Verified Reviewer owner Human Resources Used the software for: 2+ years ### "Amazing product, support and onboarding needs improvement" November 1, 2024 4.0 Like any software, it takes some time to figure out but it is very intuitive and well-organized. Some things with it are surprisingly not great, like the font and spacing when you send emails from within crelate. The onboarding was as bare bones as it gets, other companies do a 1000 times better with their onboarding and account management/customer support. I think Crelate knows that their product is better so they bank on that. It seems like they are trying to get better with the customer experience. If they could perfect the customer support and onboarding side of the business it would be a home run, no one would be able to come for them. They charge you to get the support that you need so you should evaluate that with the price. There are a lot of upcharges for functionality which some make sense and some seem like a stretch. You will NEVER be able to get a person on the phone and the bot system they use will test your patience to say the least. Again the product itself is excellent though. Pros The functionality of the software itself is excellent. Very intuitive and clean. Cons Onboarding and customer support (its getting better but definitely is the biggest challenge in their business model) Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate cant remember but i think crelate was the most intuitive to use and visually easy to understand Switched from [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) hadnt used in a few years so not really fair to compare but create is easy to use Review Source ES Erik S. Owner Computer Networking Used the software for: 1-2 years ### "Crelate is outdated and has inferior functionality. " April 7, 2026 1.0 It was horrible. They don't care about you as a customer. They did not respond to several email asking about why I can't save Indeed or LinkedIn profiles. Pros The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. They do not follow up on support calls and emails. You also can't upload Indeed profiles to Crelate any longer. it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones. Cons Support is horrible and worthless. Review Source DB Dalton B. Team Lead Human Resources Used the software for: 1-2 years ### "Best Recruiting Software Available" October 28, 2024 4.0 It's the best sales tool I've used in my recruiting career. There are some improvements that can be made to document upload and texting, but overall, it's far and away the best one I've used. Pros The layout of jobs and ease of transition between records. The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place. Cons The texting function recently added a hover preview that is not good. I would love to see that go away, and have reached out about this already. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Crelate More recruiting oriented and better fit our process. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was outdated and didn't align with our process and growing team. Review Source CH Christian H. Director of HR and Talent Acquisition Mining & Metals Used the software for: 2+ years ### "Exceeded expections." October 28, 2024 5.0 I have used Crelate for several years with different clients, and it has met and exceeded my expectations. Pros User-friendly Highly customizable without being burdensome Inexpensive Good customer service Easy-to-view interface Cons Expensive to add more than one user Difficult to use own phone number for texting Can only allow access to one client for client portal Limited functionality of mobile app Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Crelate Crelate is less expensive than BambooHR. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Better customization, more visual functionality, Zoho customer service is deplorable. Review Source sC sheilah C. Head of Partnerships Staffing and Recruiting Used the software for: Less than 6 months ### "Good ATS need to CRM could use some help" October 24, 2024 3.0 \[sensitive content hidden\] was an excellent onboarding representative. He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%. He's patient and very knowledgeable. I've only had the experience of creating templates and sending emails so far, so I don't think I am a reliable source for this question. Pros We just finished our onboarding, so I can't say yet. Cons We were under the impression that Crelate was both an ATS and a CRM. A basic function of a CRM is to capture incoming leads through a website or other links outside of Crelate. We have multiple forms on our website, some of which ask for a narrative that captures potential leads. We use links (lead magnets) outside of our website to communicate with us for business development. We've spent countless hours and related expenses trying to figure out how to tag where leads are coming from within Crelate. We did a workaround, but seems like a big miss. We almost went with Loxo because of their AI offerings and ability to update contact information automatically. I think you should consider the same. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Because, at the time, we were told we could use Zapier to add functionality and specifically the ability to connect our website visitor activity to the CRM (which has proven to be difficult!) whereas with Loxo they only offered an open API which would have been very costly to make every form, survey, lead magnet, etc. programmed into the system individually. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Because we needed an ATS system and Crelate combined an ATS with a CRM. Review Source DK David K. President Information Technology and Services Used the software for: 2+ years ### "Great ATS for full desk recruiters" October 28, 2024 4.0 Great customer service. They genuinely aim to create a well-rounded, high-quality product. Pros It's a clean interface with an efficient workflow. The search features are robust, and tools like emailing and texting integrate seamlessly within the product. I also like how companies, positions, and contacts are interconnected. Cons They need to improve the workflow and usability to better support recruiters, account managers, and salespeople. Not that is bad but just needs updating. Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate Crelate had good pricing. They were a sizeable company. They regularly rolled out new features. Switched from [JobAdder](https://www.capterra.com/p/135918/JobAdder/) Jobadder was a terrible product. Not suited for north America recruiting firms Review Source CS Chandler S. Recruiting Director Defense & Space Used the software for: 2+ years ### "Crelate - Its all about the tech support!" October 15, 2024 4.0 From purchasing the system to tailoring it to our needs, Crelate was with me every step. We resolved the emailing problem with a workaround and Kyle Kroger was very involved till the end. Once we were using Crelate daily, whenever there were issues, Crelate's response was under an hour. Its all about the technical support, as most ATS have the same basic functionality. Pros I have used numerous ATS (JazzHR, Bullhorn, EZAcess, Taleo, etc) and Crelate is at the top of my list because of the technical support. At the end of the day, ATSs offer the same function and what separates one from another is the tech support: the response, the attention, and the resolution Cons Crelate can be wonky at times but what ATS cant! Alternatives considered [CATS](https://www.capterra.com/p/45814/CATS/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Crelate I used Crelate at my last company and it offered more features than the others and I was already more familiar with the Crelate than the others Review Source Response from Crelate October 25, 2024 Thank you for your wonderful feedback about our technical support team, particularly highlighting Kyle Kroger's dedication to helping you succeed. We believe great customer service makes all the difference, and we're proud to hear that our support team's quick response time and hands-on approach has made Crelate stand out among other ATS solutions you've used. DH Deni H. Executive Recruiter Legal Services Used the software for: 2+ years ### "Crelate Makes Recruiting Easier" October 15, 2024 4.0 We focus on legal recruiting with a team of 5 and we love it. We're able to collaborate and it's helpful to support our search processes. Pros The recruiting side of the platform is incredibly easy to setup and navigate. It's easy to customize and keep yourself organized for your searches. I think it's user friendly and great for people that work solo or in team. Cons The sales side of Crelate is slowly getting better as they work on it. It's less easy to navigate making calls quickly to Sales contacts with how they have it setup. I believe they are in the process of improving this. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Crelate was clearly the best choice for us after getting a demo and the team was easy to work with. The pricing was also manageable. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was a dinosaur and we had to double enter a lot of information. Review Source Response from Crelate October 25, 2024 Thank you for the wonderful review! We're delighted that Crelate's recruiting platform is making collaboration easier for your legal recruiting team. Your praise of our user-friendly interface and customization options is greatly appreciated. While we continue enhancing our sales features, we're glad you're finding value in our platform as an alternative to double-entry systems. Thanks for choosing Crelate! MA Maribel A. Database Manager Executive Office Used the software for: 6-12 months ### "Kittleman Review for Crelate" October 21, 2024 4.0 Overall, very positive. I've been hearing from my team that Crelate has been a lifesaver for our firm. Everyone is able to do their work quicker and easier. Communication between teams is also easier. Crelate Support is very responsive and helpful. I greatly appreciate the screenshots and short videos the Support reps provide so I can fully understand the solution. Pros Its very intuitive and easy to use. Lots of customization options as well. Cons Almost all of our SOPs were built around our old ATS software, I think the firm is still adapting to Crelate. This is not so much a "con" as it is something new for us that we're still learning new ways to adapt and take advantage of. There are some bugs I've submitted tickets for that are still under development. Understandably these things take time, but I only get an update after I reach out about it. It would be nice to receive updates/know when the problem has been resolved without prompting the follow up. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Crelate Crelate seemed the most customizable. We wanted a product that can adapt to us, not the other way around. Switched from [FileFinder Anywhere](https://www.capterra.com/p/31589/FileFinder-Anywhere/) We wanted a product that was intuitive to our workflow. We'd been a customer of FileFinder for many years and were generall dissatisfied by their customer support and lack of updating the software. Review Source Response from Crelate October 22, 2024 Thank you for your thoughtful review of Crelate! We're thrilled that our platform has become a 'lifesaver' for your firm, making work quicker and communication easier. We appreciate your feedback about the customer support experience and are constantly working to improve our processes to better serve customers like you. JN Joanna N. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Best product out there of it’s kind" November 12, 2024 5.0 Phenomenal product. I couldn’t do my work without it. Saves time and easily uploads and stores all information you need to be successful. Pros Literally everything. It’s essential for any recruiter. Easy to use. Clear and intuitive user experience. Cons That I pay out of pocket for it myself but it’s ok. It’s worth it :) Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Workable](https://www.capterra.com/p/130175/Workable/) Reason for choosing Crelate Far superior product. I couldn’t work without it. Review Source RA Ryan A. CEO Staffing and Recruiting Used the software for: 1-2 years ### "ATS review" October 24, 2024 4.0 Excellent. If I had questions or problems, customer service was A+ I really like the product and it's served me well for my needs. Pros I like the functionality of being able to create a solid recruiting process. Once I was able to learn the functionality, it was easy to create and do. Cons There is a LOT to learn. Some functionality took a while to learn and there are some parts of the system I don't use as I don't understand how to efficiently use them for my business. Others can probably tailor it to their needs. Alternatives considered [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Crelate Their product was better developed and more cutting edge. Review Source Response from Crelate October 29, 2024 Thank you for your review! We're glad you are enjoying the functionality of our platform and creating workflows for your process. The platform is all encompassing, and if you'd like some help in learning other parts of the system please send us an email at support@crelate.com DP Dennis P. Systems Engineer Staffing and Recruiting Used the software for: 2+ years ### "Flexible and Dependable. " October 17, 2024 5.0 We have been using Crelate for almost 6 years. It has worked very well for us! Pros It matched the travel model well. Lots of customization. Cons API's are tough and maybe they should be to protect data though. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Crelate I am not able to disclose that information at this time. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) User Interface was much better in Crelate. Review Source Response from Crelate October 25, 2024 Thank you for being a valued Crelate customer for nearly 6 years! We're delighted that our customizable platform has served your travel model so well. While we maintain robust API security to protect your data, we appreciate your feedback. Thanks for highlighting our user interface as a key strength! AG Alexis G. Talent Acquisition Specialist Facilities Services Used the software for: 6-12 months ### "Crelate Review" October 15, 2024 4.0 Overall great aside from a few small issues Pros Easy setup and integration fantastic support Does everything I'd need it to do for the most part Cons Some functionality on the portal, how jobs are displayed (only filter is location) Resume parsing is NOT good Email formatting has issues Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Avature](https://www.capterra.com/p/188984/Avature/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Crelate pricing, functionality, ease of use and implementation, support level Switched from [ATS OnDemand](https://www.capterra.com/p/93252/ATS-OnDemand/) virtually no support terrible reporting not good search capabilities no email capabilities very difficult to use reporting - terrible Crelate has solved all these issues! Review Source Response from Crelate October 23, 2024 Thank you for your detailed feedback on Crelate. We're glad to hear that our pricing, functionality, and support team have met your needs, particularly compared to your previous experience. We'll share your feedback with our product team. Your satisfaction is important to us, and we appreciate you choosing Crelate for your recruiting needs. MC MaryCatherine C. Talent acquisition manager Construction Used the software for: Less than 6 months ### "Realistic expectations " October 15, 2024 4.0 Overall positive. Took a while to get up to speed. Sales person didn’t explain things are factual as they are. Especially the hands on training part. She left out that the hands on training would be one hour per week for 12 weeks and the trainer didn’t do the work they walked me through how to do it. Delayed our launch schedule tremendously. But overall good after the first three months of confusion. Pros The candidate tracker flow and ability to customize our own steps and sequences (for the most part). Cost is a big benefit as well. Cons Small glitches with applications coming in without contact info. Not all file types accepted as resume upload. Not having a true sourcing database without purchasing other extensions onto it. Love the system but sales person over sold the product and then never answers emails back but before we purchased she contacted us non stop. Not a good feeling. Overall good. Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Crelate Cost and functionality would be the main reasons. Review Source Response from Crelate October 25, 2024 Thank you for your detailed feedback about your experience with Crelate, particularly regarding our customizable candidate tracking features and cost-effectiveness. We're glad to hear that you're finding value in the system and appreciate you taking the time to share your experience. VD Victoria D. Manager of Search Operations Staffing and Recruiting Used the software for: 6-12 months ### "Intuitive and Adaptable" October 24, 2024 5.0 Our office adopted Crelate quicker than any previous ATS, and it is extremely easy to adapt as we find new ways to utilize it. Pros I like how intuitive the interface is, and how easy it is to navigate. Cons I dislike the lack of of tools available for duplicate detection within the system. Auditing the system to keep data clean is difficult. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Crelate was much more user friendly, and focused on the areas we found most important. Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) The support and usability that we were promised were not present. Review Source OC Omar C. Executive Recruiter Industrial Automation Used the software for: 1-2 years ### "Crelate 2024 Review" October 24, 2024 4.0 Pros The ability to see the team's progress and individual jobs being worked on Cons The lack of ability to see all open jobs for the team in a easy to read format Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) The systems didn't track candidates and companies very well Review Source EF Elli F. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Useful but Cluttered" August 22, 2023 4.0 I think Crelate is an okay alternative to Avionte, but its cluttered setup makes it difficult to adapt to. Pros Mass emails, bulk texts, and easily access templates for all is perfect. The map options when doing radius searches of clients or candidates is great once you figure out how to access it. Cons I had the activity feed and wish I could remove it or filter it so I only see my activity. The cluttered appearance of the app is frustrating as well, making it hard to access when using a smaller screen. Ring Central isn't integrated properly and can be unresponsive or will ring at random when no calls are coming in. RC isn't very accessible friendly within Crelate and is easier to use outside of the browser, but you're still getting duplicate calls/text/notifications from all. The radius search is complicated to access and should be available within a list - it's frustrating to have to double back multiple times to get back to the list I was on. Candidate updates and movement on lists is frustrating - I'm making calls to 150+ people and any updates made to a candidate profile will remove them to another portion of the list which can make tracking who I've called while I'm making the calls very complicated. Imported candidates often have missing information despite it being clearly noted on their resume. Resume imports have so many errors it's often easier to import manually. Past jobs import as being current and there doesn't seem to be rhyme or reason to it. Your Chrome extension isn't great - I'll try to import a LinkedIn profile and the current employment dates disappear when I try to select the employer (because Crelate NEVER pulls that information correctly). Switched from [Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/) We were unable to bulk email and track candidate activity Review Source DA David A. Managing Partner Human Resources Used the software for: 2+ years ### "Crelate - Great decision" February 20, 2024 5.0 Selecting Crelate was a great decision that we made when we started the company. System conversions can be very disruptive but having one ATS all along that develops as you do has been super helpful. Pros Crelate is very intuitive and user friendly. Cost is reasonable compared to other similar applicant tracking systems. What I like best is that they are continuously making upgrades and improvements which improve functionality without slowing you down. Cons We have been using it for 8 years and it really has worked out great for us. My only regret is that I don't maximize all of it's functionality. But that's more a factor of running a busy desk as opposed to anything negative about Crelate. Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate We chose Crelate because it was cost effective and easy to use. Review Source Response from Crelate March 5, 2024 Dear David, It's wonderful to hear that choosing Crelate was a great decision for your company and that our platform has served you well over the past 8 years. We appreciate your acknowledgment of our continuous efforts to upgrade and improve Crelate's functionality. We understand the challenge of leveraging every feature due to the demands of a busy desk, and we're here to support you in maximizing the system's full potential whenever you're ready. Thank you for your continued trust in us, and we look forward to growing alongside your business for many more years. Best wishes, Crelate Team RH Raegan H. President Marketing and Advertising Used the software for: 1-2 years ### "19 Years of Recruiting w several ATS's and Crelate is the VERY FIRST one I can say I LOVE!" August 2, 2022 5.0 My experience with Crelate has been the best experience above all others. I tried Exelare and CEIPAL in 2021 when deciding on a new ATS. The customer support was below par and the only way you could get trained was to schedule long 1 hour meetings in the middle of your day (and the support person's English was difficult to understand). Exelare had a very limited help/knowledge base. With Crelate, they have Chat Support with EXCELLENT, KNOWLEDGABLE Support Reps who respond within 1 to 4 hours, and they PROBLEM SOLVE with you. The Crelate team really cares about your success with their ATS. They have an active Feedback website where you can easily provide feedback - and they use this feedback to make changes and implement updates multiple times a year. They also notify you personally if your feedback was implemented. The ATS keeps getting better and better. They listen to what the customer needs/wants. After using dozens of ATS's over the years, I've learned that the #1 feature you should evaluate is the quality of their Customer Support. Crelate is five stars when it comes to fast, quality, problem-solving support. Pros Very visual and customizable. #1 is their AMAZING CUSTOMER SUPPORT. You can also hire their Professional Services/Product team for a very small monthly fee for one-on-one video meeting support when you have a complex concept you're trying to implement into Crelate. Cons I wish there was a modular, visual "Dashboard" that incorporated some AI technology that would help detect lapsed activities, and it could be customized based on user type (Executive, Recruiter, Salesperson, etc.) Alternatives considered [Exelare](https://www.capterra.com/p/17088/Exelare/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate #1: CUSTOMER SUPPORT #2: Crelate is an easy to understand visual interface #3: More support when implementing Crelate; live, knowledgebase, chat, one-on-one, lots of videos, FRIENDLY, English speaking customer support. Review Source CF Ceclynn F. CEO Information Technology and Services Used the software for: 6-12 months ### "We love Crelate!" February 15, 2024 5.0 It has been extremely positive. So much so I increased my licenses and signed a multi-year agreement with them as I have no plans of switching products anytime soon. Pros Crelate is extremely user, friendly. I have used multiple different ATS/CRM programs throughout my career and they do not company to Crelate. The functionality and ability to do so much while in the system make it worth it's weight in gold! Cons I personally do not have any Cons at this time. My team loves it and enjoys using it. Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate The ease of use, the price point, and the overall functionality of the system. It offered several features and reporting tools that were also much easier to use from the Admin point of view. I just really liked the product and having used it for over 6 months, my team enjoys it as well. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn can be extremely complex and has a higher price point. After doing a few demo's with Crelate, I felt it was a lot more user friendly and better pricing with more features than Bullhorn. Review Source Response from Crelate March 5, 2024 Dear Ceclynn, We're thrilled to hear your enthusiastic endorsement of Crelate! Your feedback underscores the dedication we have towards making our ATS/CRM not only powerful in functionality but also user-friendly and accessible. It's particularly rewarding to know that after evaluating various options, Crelate stood out to you in terms of ease of use, pricing, and functionality. We're honored by your decision to increase your licenses and commit to a multi-year agreement. This kind of trust from our customers motivates us to continue enhancing our product and services. Thank you for being a part of the Crelate family, and we're excited to support your business's growth in the IT and services industry. Best wishes, Crelate Team AA Alexis A. Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "The good and bad" October 24, 2024 5.0 My overall experience has been pleasant, and easy. I love that when I put in a ticket I always get great help and they even send videos. Pros Crelate has made it easier for us to search up candidates that go back in our system. Cons I don't like the update. I don't like that the new update changed the way we open job orders. I have had issues with it since day 1. Review Source PN Peter N. Owner and Managing Director Chemicals Used the software for: 1-2 years ### "Great Product for more efficient recruiting" October 21, 2024 5.0 Enables us to more efficiently run our recruiting firm. Pros Reliable and easy to use. Well organized and enables our team to quickly access information on clients and candidates. Cons Need an easier/quick way to add and send attachments - selectively sent to in individuals as part of a personalized marketing effort - NOT through Mass mailings Review Source Response from Crelate October 25, 2024 Thank you for your feedback about Crelate's reliability and organization features that are helping your team work more efficiently. We appreciate your suggestion about streamlining the attachment process for personalized communications, and we'll relay this information to the product team. Thank you! AD Alexander D. Managing Partner Machinery Used the software for: 1-2 years ### "Great ATS and CRM! Love it! " October 24, 2024 5.0 Love the platform and would recommend it. Pros Very easy to use and great customer support. Cons Nothing. Great platform to use all positive. Review Source VR Verified Reviewer IT/Admin Financial Services Used the software for: 1-2 years ### "Efficient Resume Management and Tracking " August 22, 2023 4.0 Pros Crelate is my daily ally in the recruitment battlefield. Its seamless resume database integration empowers me to swiftly save and organize resumes, streamlining the search process. I'm captivated by its applicant progress tracking, which keeps me in the loop, enhancing collaboration. The user-friendly interface coupled with robust customization tools facilitates tailored candidate management. The built-in communication hub also proves invaluable, ensuring a seamless connection with candidates. Crelate's efficiency has redefined my workflow, enabling precision in the talent hunt. Cons While Crelate excels, a notable addition would be diverse recruiting workflows for distinct job profiles. An option to customize workflows as per each position's unique requirements would further enhance its versatility. This tailored approach would elevate its utility, catering precisely to varied hiring needs. Incorporating this feature would make Crelate an undisputed champion in applicant tracking, seamlessly adapting to the intricacies of different recruitment processes. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.