# Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Crelate the right Recruiting Agency solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews/ --- Crelate 4.5 (443) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Crelate Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews CB Charles B Recruiting ManagerStaffing and Recruiting, Self-employedUsed the software for: More than 2 years. “Their mass data imports and 3rd party software integrations from job boards to email/phone/text automation is best in class. “ January 13, 2025 MF Morgan F Product AnalystStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities).“ December 15, 2025 NW Nicole W CEOStaffing and Recruiting, Self-employedUsed the software for: More than 2 years. “Crelate is a powerful and feature-rich platform with a lot to offer! While I initially had some difficulty navigating the software (due to my own learning curve), I found that customer support was readily available and handled my concerns expeditiously.“ February 3, 2025 ES Erik S OwnerComputer Networking, 2 - 10 employeesUsed the software for: 1-2 years. “it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.“ April 7, 2026 DB Dalton B Team LeadHuman Resources, 501 - 1,000 employeesUsed the software for: 1-2 years. “The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place.“ October 28, 2024 IK Ira K Chief Operation OfficerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “They do not have anyone to deal with issues other than virtual customer service that forwards to skeleton staff elsewhere.“ January 7, 2026 CD Carolina D Senior Sales Operations AnalystStaffing and Recruiting, 2 - 10 employeesUsed the software for: More than 2 years. “Having the option to submit feedback and then voting on which items to prioritize for fixes or improvements is a great community experience.“ November 11, 2024 BS Britanny S RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months. “I also find it a bit frustrating that I cannot add an image in my email campaign as easily as I can in sending an email manually - it does not seem to work as well in that regard.“ October 15, 2024 ## Showing most helpful reviews Showing 1-25 of 443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric L. Director Staffing and Recruiting Used the software for: 6-12 months ### "Crelate Talent - by a recruiter" July 22, 2020 5.0 I can track jobs, candidate progress, status, etc, very very easily The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough Pros 1\. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic Cons Data conversion is expensive - but, I guess, so is everyones.... Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) Reason for choosing Crelate I compared features and reviews, then discarded Zoho, as the others were more in line with what i wanted. I then trialed Big Biller, PCRecruiter and Crelate and found Crelate to match what i need, has intuitive interface and is expandable to some interesting new features. Switched from [RESUMate](https://www.capterra.com/p/10268/RESUMate/) I really wanted an up to date SaaS platform that made it simple for me to see what is going on. Crelate does that! Review Source Response from Crelate July 24, 2020 Thank you for taking the time to write this review. I must agree with you about your third point. Being able to evolve your process, and keep your prior work, is something I have become thankful for too. SL Star L. President Staffing and Recruiting Used the software for: Less than 6 months ### "I tried another ATS first and I wish I would have just gone with Crelate from the beginning..." November 18, 2024 5.0 Great, pleasant all the way from the sales to the set up. Pros I was torn between Crelate and another ATS and I wish I would have gone with Create from the beginning. Unfortunately I went with the other ATS that had so many features and not a streamline way of usage that it was hard to use all of the features available. Crelate offers many great features AND they are user friendly. Starting with Crelate would have been a game changer. Cons It would be great if there was an extra check in call after a month or so (even if it needs to be paid for) just to make sure everything is flowing correctly. It's nice that there is one after you switch over but sometimes questions come up after you have been in the flow of using the system more. My main reason for going with the other ATS at first was because they had similar prices but offered more users. Having a feature where I could have had a part time or admin access for a smaller cost would have probably stopped me from going to the other ATS in the beginning. Alternatives considered [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate Cost, user friendly, sales rep, ATS & CRM. Switched from [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) The prices were similar but ATS allowed more users and we were not sure how our team would be growing so we went with them first. Their features were great but it was not user friendly so since Crelate stood our in ease of use I made the switch. Review Source CD Cornell D. Recruiter Airlines/Aviation Used the software for: 1-2 years ### "I highly do not recommend." December 23, 2024 1.0 Stressing and frustrating, I have to learn the system myself and solved all the issues on my own. I am currently having new issues and there is no personal customer support. Pros Besides the appearance, that was it. The tabs on the left and at the top were very self explanatory, everything beyond the Home Screen got complicated with confusing training and outdated videos. Cons Poor customer support. There is no one to speak with whenever you call, leaving a message does not get a follow up and if it does the minimum time is 48 hours later. The chat robot keeps sending references that do not help to solve the problem, During the training courses the instructor normally talks around your questions or give a political answer. Review Source Response from Crelate January 7, 2025 Thank you for your detailed feedback about our support services. We apologize for the frustrating experience you've had. Our senior support team is reaching out directly to address your current technical issues and provide dedicated assistance. We're committed to turning this experience around for you. DB Dalton B. Team Lead Human Resources Used the software for: 1-2 years ### "Best Recruiting Software Available" October 28, 2024 4.0 It's the best sales tool I've used in my recruiting career. There are some improvements that can be made to document upload and texting, but overall, it's far and away the best one I've used. Pros The layout of jobs and ease of transition between records. The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place. Cons The texting function recently added a hover preview that is not good. I would love to see that go away, and have reached out about this already. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Crelate More recruiting oriented and better fit our process. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was outdated and didn't align with our process and growing team. Review Source CH Christian H. Director of HR and Talent Acquisition Mining & Metals Used the software for: 2+ years ### "Exceeded expections." October 28, 2024 5.0 I have used Crelate for several years with different clients, and it has met and exceeded my expectations. Pros User-friendly Highly customizable without being burdensome Inexpensive Good customer service Easy-to-view interface Cons Expensive to add more than one user Difficult to use own phone number for texting Can only allow access to one client for client portal Limited functionality of mobile app Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Crelate Crelate is less expensive than BambooHR. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Better customization, more visual functionality, Zoho customer service is deplorable. Review Source sC sheilah C. Head of Partnerships Staffing and Recruiting Used the software for: Less than 6 months ### "Good ATS need to CRM could use some help" October 24, 2024 3.0 \[sensitive content hidden\] was an excellent onboarding representative. He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%. He's patient and very knowledgeable. I've only had the experience of creating templates and sending emails so far, so I don't think I am a reliable source for this question. Pros We just finished our onboarding, so I can't say yet. Cons We were under the impression that Crelate was both an ATS and a CRM. A basic function of a CRM is to capture incoming leads through a website or other links outside of Crelate. We have multiple forms on our website, some of which ask for a narrative that captures potential leads. We use links (lead magnets) outside of our website to communicate with us for business development. We've spent countless hours and related expenses trying to figure out how to tag where leads are coming from within Crelate. We did a workaround, but seems like a big miss. We almost went with Loxo because of their AI offerings and ability to update contact information automatically. I think you should consider the same. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Because, at the time, we were told we could use Zapier to add functionality and specifically the ability to connect our website visitor activity to the CRM (which has proven to be difficult!) whereas with Loxo they only offered an open API which would have been very costly to make every form, survey, lead magnet, etc. programmed into the system individually. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Because we needed an ATS system and Crelate combined an ATS with a CRM. Review Source CS Chandler S. Recruiting Director Defense & Space Used the software for: 2+ years ### "Crelate - Its all about the tech support!" October 15, 2024 4.0 From purchasing the system to tailoring it to our needs, Crelate was with me every step. We resolved the emailing problem with a workaround and Kyle Kroger was very involved till the end. Once we were using Crelate daily, whenever there were issues, Crelate's response was under an hour. Its all about the technical support, as most ATS have the same basic functionality. Pros I have used numerous ATS (JazzHR, Bullhorn, EZAcess, Taleo, etc) and Crelate is at the top of my list because of the technical support. At the end of the day, ATSs offer the same function and what separates one from another is the tech support: the response, the attention, and the resolution Cons Crelate can be wonky at times but what ATS cant! Alternatives considered [CATS](https://www.capterra.com/p/45814/CATS/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Crelate I used Crelate at my last company and it offered more features than the others and I was already more familiar with the Crelate than the others Review Source Response from Crelate October 25, 2024 Thank you for your wonderful feedback about our technical support team, particularly highlighting Kyle Kroger's dedication to helping you succeed. We believe great customer service makes all the difference, and we're proud to hear that our support team's quick response time and hands-on approach has made Crelate stand out among other ATS solutions you've used. DH Deni H. Executive Recruiter Legal Services Used the software for: 2+ years ### "Crelate Makes Recruiting Easier" October 15, 2024 4.0 We focus on legal recruiting with a team of 5 and we love it. We're able to collaborate and it's helpful to support our search processes. Pros The recruiting side of the platform is incredibly easy to setup and navigate. It's easy to customize and keep yourself organized for your searches. I think it's user friendly and great for people that work solo or in team. Cons The sales side of Crelate is slowly getting better as they work on it. It's less easy to navigate making calls quickly to Sales contacts with how they have it setup. I believe they are in the process of improving this. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Crelate was clearly the best choice for us after getting a demo and the team was easy to work with. The pricing was also manageable. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was a dinosaur and we had to double enter a lot of information. Review Source Response from Crelate October 25, 2024 Thank you for the wonderful review! We're delighted that Crelate's recruiting platform is making collaboration easier for your legal recruiting team. Your praise of our user-friendly interface and customization options is greatly appreciated. While we continue enhancing our sales features, we're glad you're finding value in our platform as an alternative to double-entry systems. Thanks for choosing Crelate! MA Maribel A. Database Manager Executive Office Used the software for: 6-12 months ### "Kittleman Review for Crelate" October 21, 2024 4.0 Overall, very positive. I've been hearing from my team that Crelate has been a lifesaver for our firm. Everyone is able to do their work quicker and easier. Communication between teams is also easier. Crelate Support is very responsive and helpful. I greatly appreciate the screenshots and short videos the Support reps provide so I can fully understand the solution. Pros Its very intuitive and easy to use. Lots of customization options as well. Cons Almost all of our SOPs were built around our old ATS software, I think the firm is still adapting to Crelate. This is not so much a "con" as it is something new for us that we're still learning new ways to adapt and take advantage of. There are some bugs I've submitted tickets for that are still under development. Understandably these things take time, but I only get an update after I reach out about it. It would be nice to receive updates/know when the problem has been resolved without prompting the follow up. Alternatives considered [PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) Reason for choosing Crelate Crelate seemed the most customizable. We wanted a product that can adapt to us, not the other way around. Switched from [FileFinder Anywhere](https://www.capterra.com/p/31589/FileFinder-Anywhere/) We wanted a product that was intuitive to our workflow. We'd been a customer of FileFinder for many years and were generall dissatisfied by their customer support and lack of updating the software. Review Source Response from Crelate October 22, 2024 Thank you for your thoughtful review of Crelate! We're thrilled that our platform has become a 'lifesaver' for your firm, making work quicker and communication easier. We appreciate your feedback about the customer support experience and are constantly working to improve our processes to better serve customers like you. DK David K. President Information Technology and Services Used the software for: 2+ years ### "Great ATS for full desk recruiters" October 28, 2024 4.0 Great customer service. They genuinely aim to create a well-rounded, high-quality product. Pros It's a clean interface with an efficient workflow. The search features are robust, and tools like emailing and texting integrate seamlessly within the product. I also like how companies, positions, and contacts are interconnected. Cons They need to improve the workflow and usability to better support recruiters, account managers, and salespeople. Not that is bad but just needs updating. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate Crelate had good pricing. They were a sizeable company. They regularly rolled out new features. Switched from [JobAdder](https://www.capterra.com/p/135918/JobAdder/) Jobadder was a terrible product. Not suited for north America recruiting firms Review Source AG Alexis G. Talent Acquisition Specialist Facilities Services Used the software for: 6-12 months ### "Crelate Review" October 15, 2024 4.0 Overall great aside from a few small issues Pros Easy setup and integration fantastic support Does everything I'd need it to do for the most part Cons Some functionality on the portal, how jobs are displayed (only filter is location) Resume parsing is NOT good Email formatting has issues Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Avature](https://www.capterra.com/p/188984/Avature/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Crelate pricing, functionality, ease of use and implementation, support level Switched from [ATS OnDemand](https://www.capterra.com/p/93252/ATS-OnDemand/) virtually no support terrible reporting not good search capabilities no email capabilities very difficult to use reporting - terrible Crelate has solved all these issues! Review Source Response from Crelate October 23, 2024 Thank you for your detailed feedback on Crelate. We're glad to hear that our pricing, functionality, and support team have met your needs, particularly compared to your previous experience. We'll share your feedback with our product team. Your satisfaction is important to us, and we appreciate you choosing Crelate for your recruiting needs. DG Dave G. President Research Used the software for: 1-2 years ### "Crelate Review" October 28, 2024 5.0 took a while for our team to get set up. But once we got going, our team is more streamlined with the use of crelate compared to other software that we used in the past. Pros the ease of the user friendly CRM program. Cons calendar is not as user friendly and does not sync calendar invites with link Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Crelate reviews and ease of use compared to others Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) needed an updated plan. reviewed Bullhorn and Crelate, as well as others. Review Source MC MaryCatherine C. Talent acquisition manager Construction Used the software for: Less than 6 months ### "Realistic expectations " October 15, 2024 4.0 Overall positive. Took a while to get up to speed. Sales person didn’t explain things are factual as they are. Especially the hands on training part. She left out that the hands on training would be one hour per week for 12 weeks and the trainer didn’t do the work they walked me through how to do it. Delayed our launch schedule tremendously. But overall good after the first three months of confusion. Pros The candidate tracker flow and ability to customize our own steps and sequences (for the most part). Cost is a big benefit as well. Cons Small glitches with applications coming in without contact info. Not all file types accepted as resume upload. Not having a true sourcing database without purchasing other extensions onto it. Love the system but sales person over sold the product and then never answers emails back but before we purchased she contacted us non stop. Not a good feeling. Overall good. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Crelate Cost and functionality would be the main reasons. Review Source Response from Crelate October 25, 2024 Thank you for your detailed feedback about your experience with Crelate, particularly regarding our customizable candidate tracking features and cost-effectiveness. We're glad to hear that you're finding value in the system and appreciate you taking the time to share your experience. DO David O. Founder Human Resources Used the software for: 2+ years ### "Good Product, lots of options" October 24, 2024 4.0 Overall experience is good, they are a great company, responsive and with some effort and learning, users will be able to leverage a strong ATS. Pros Tons of functionality, but gets confusing to navigate and make work for the business. Cons Confusing with so many options, and really feels to us like their goal is upsell upsell upsell... Alternatives considered [Tracker](https://www.capterra.com/p/141766/TrackerRMS/) Reason for choosing Crelate Liked the workflow a bit better, and the look and feel was nice. Review Source VD Victoria D. Manager of Search Operations Staffing and Recruiting Used the software for: 6-12 months ### "Intuitive and Adaptable" October 24, 2024 5.0 Our office adopted Crelate quicker than any previous ATS, and it is extremely easy to adapt as we find new ways to utilize it. Pros I like how intuitive the interface is, and how easy it is to navigate. Cons I dislike the lack of of tools available for duplicate detection within the system. Auditing the system to keep data clean is difficult. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Crelate Crelate was much more user friendly, and focused on the areas we found most important. Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) The support and usability that we were promised were not present. Review Source OC Omar C. Executive Recruiter Industrial Automation Used the software for: 1-2 years ### "Crelate 2024 Review" October 24, 2024 4.0 Pros The ability to see the team's progress and individual jobs being worked on Cons The lack of ability to see all open jobs for the team in a easy to read format Switched from [Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/) The systems didn't track candidates and companies very well Review Source DL Darryl L. Director of Operations Maritime Used the software for: Less than 6 months ### "Crelate: Don't do anything until you Read this! " August 23, 2024 5.0 I have used & tested several online databases and without a doubt have found Crelate the best for our agency. We used Crelate in 2015 and again in 2024 it is completely night and day in the affirmative. Do NOT hesitate to use Crelate. The Support team are fantastic, and the onboarding and training, one-on-one is very good. You will not regret being supported by Crelate. We love it. BullHorn doesn't compare. Pros What did I like? the ease of getting around and the relationships in the database. The one major plus's is collecting all the references, documents and resumes of any candidate at once. Uploading multiple candidates at once, email marketing. Submittals to clients, Client portal making it easier to communicate with the client, Integration with our ESP, Advertising the jobs on Social media, and websites alike...the video training on the usage of the software and the best of all is the Support team, they are without a doubt the most valuable part when you need an answer ASAP...I could go on and on and on. Cons I don't know if this is a Con because of the sheer learning curve on my half. This software is so powerful one can tend to be overwhelmed by how to approach each subject and get up to speed. So the speed of using the application is down to the user. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[RecruitBPM](https://www.capterra.com/p/147068/RecruitBPM/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing Crelate Support and no nickel and diming the customer for add-ons when the add-ons were part of the standard product Review Source Response from Crelate August 29, 2024 Darryl, we are so happy to hear about your experience! Thank you so much for sharing, and we look forward to a great, lasting partnership with you and your firm. EF Elli F. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Useful but Cluttered" August 22, 2023 4.0 I think Crelate is an okay alternative to Avionte, but its cluttered setup makes it difficult to adapt to. Pros Mass emails, bulk texts, and easily access templates for all is perfect. The map options when doing radius searches of clients or candidates is great once you figure out how to access it. Cons I had the activity feed and wish I could remove it or filter it so I only see my activity. The cluttered appearance of the app is frustrating as well, making it hard to access when using a smaller screen. Ring Central isn't integrated properly and can be unresponsive or will ring at random when no calls are coming in. RC isn't very accessible friendly within Crelate and is easier to use outside of the browser, but you're still getting duplicate calls/text/notifications from all. The radius search is complicated to access and should be available within a list - it's frustrating to have to double back multiple times to get back to the list I was on. Candidate updates and movement on lists is frustrating - I'm making calls to 150+ people and any updates made to a candidate profile will remove them to another portion of the list which can make tracking who I've called while I'm making the calls very complicated. Imported candidates often have missing information despite it being clearly noted on their resume. Resume imports have so many errors it's often easier to import manually. Past jobs import as being current and there doesn't seem to be rhyme or reason to it. Your Chrome extension isn't great - I'll try to import a LinkedIn profile and the current employment dates disappear when I try to select the employer (because Crelate NEVER pulls that information correctly). Switched from [Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/) We were unable to bulk email and track candidate activity Review Source bS brad S. Program Manager Human Resources Used the software for: 2+ years ### "Very Happy" February 15, 2024 5.0 It has been great. Implementation went well, adoption was good, and the system is pretty intuitive to use. Easy compared to other systems. Pros I like the platform overall. The feature requests have been great and the willingness of the team to listen to feedback and execute has been great. Cons Some glitches, such as requiring saving when nothing has been changed, and other minor things. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/) They were antiquated and had less features available. Review Source Response from Crelate March 5, 2024 Dear Brad, Thank you for taking the time to share your experience with Crelate. We're very happy to hear that you're satisfied with our platform and appreciate your positive remarks on our feature requests and responsiveness to feedback. We're committed to continuously improving our system, and your insights on the glitches are invaluable for guiding our enhancements. It's great to know that the implementation and adoption process was smooth for your team, and that you've found our system to be intuitive and user-friendly compared to others. We look forward to further supporting your HR initiatives and contributing to your program's success. Best regards, Crelate Team CD Carolina D. Senior Sales Operations Analyst Staffing and Recruiting Used the software for: 2+ years ### "Immersive CRM" November 11, 2024 5.0 Amazing updates, each one better than the last. Their help desk is great a getting back to you in a timely manner, and escalating if they can't figure it out right away. Having the option to submit feedback and then voting on which items to prioritize for fixes or improvements is a great community experience. The webinars are nice refreshers or nice teaching tools. Pros Ease of Use Customization Searchability Helpful and fast customer service Cons Limitations on charts Lack of some organization on columns Review Source MW Mandy W. Research and Marketing Coordinator Legal Services Used the software for: 2+ years ### "Mandy Wideman Crelate Review" October 24, 2024 4.0 Very good! Easy to navigate. I use Crelate every day and am very familiar with it now. Pros Overall look and use of Crelate. Everyone in our office can easily access it and can use it. Cons Uploading lists of new candidate names to Crelate - duplicate names!! Adding duplicate candidate names is very time consuming. There must be an easier way to add someone to a job search who is already in Crelate (as a list, not individually). Review Source Response from Crelate October 29, 2024 We are happy to hear that Crelate is easy to navigate and the you and your team enjoy the user interface within Crelate! Thank you for your review. AA Alexis A. Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "The good and bad" October 24, 2024 5.0 My overall experience has been pleasant, and easy. I love that when I put in a ticket I always get great help and they even send videos. Pros Crelate has made it easier for us to search up candidates that go back in our system. Cons I don't like the update. I don't like that the new update changed the way we open job orders. I have had issues with it since day 1. Review Source AD Alexander D. Managing Partner Machinery Used the software for: 1-2 years ### "Great ATS and CRM! Love it! " October 24, 2024 5.0 Love the platform and would recommend it. Pros Very easy to use and great customer support. Cons Nothing. Great platform to use all positive. Review Source CD Colleen D. Special Projects Consultant Executive Office Used the software for: 6-12 months ### "Crelate Review 8/25/2023" August 25, 2023 4.0 Melody has been a God Send. Whenever I can have access to her, things magically happen. When reaching out to support, for the most part it has been good, but there have been times when things get sent into the Abyss. And it's hard to put in writing issues sometimes, it takes a lot of time and sometimes a lot of back and forth. Crelate has frustrated me to tears and brought joy and smiles to my face at times. Pros That it gives us options to run our recruiting business as we run it, we are not traditional. Cons That functionality and reports are locked down when they should be more open to manipulation. It leaves me feeling like the end user is not in mind when creating the ability. Reason for choosing Crelate We were told its easy to manipulate to how we do work (we don't use it traditionally). That was shared with us by someone who is no longer here. Now that I'm the "It Crelate person", I have found it not as easy to manipulate it to our needs. But I think that is due to the fact that so many things are locked down that don't need to be and that we are an adhoc user of Crelate. Review Source Steve L. Managing Partner Construction Used the software for: Less than 6 months ### "Excellence in both functionality and service" November 24, 2020 5.0 The software gets a solid A - very easy, simple, robust, scalable. Customer service an A+ - \[SENSITIVE CONTENT HIDDEN\] was enthusiastic, knowledgeable, great listener, patient, never tried to "sell" rather constantly looked for ways to be "the solution" helping me/us navigate through an unknown software. Can't say enough good things about his service. Pros Extremely "user-friendly", whether that is in the daily usage or customization everything is thought out extremely well. This is software designed FOR end users NOT for technologists, which is very refreshing. Cons Can't think of anything at this point, they are aggressively updating and improving listening to their client base. Reason for choosing Crelate Product first then customer service. I did a very "in-depth" write-up for the company I worked with comparing Bullhorn, Crelate, and PC Recruiter advising the purchase of Crelate... sadly that advice was not taken. Crelate is many levels above all others in terms of usability at the customer end - the search functions/power, ability to easily customize at the user or admin level, integration with various email and platforms like Linked In, how it manages the recruiting processes like going through the interviews, record keeping, etc it's just very well thought out. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.