# Page 2 | Crelate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Crelate the right Applicant Tracking solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133064/Crelate-Talent/reviews

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Crelate

4.5 (443)

[View alternatives](https://www.capterra.com/p/133064/Crelate-Talent/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Crelate

## Showing most helpful reviews

Showing 26-50 of 443 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Data Entry Specialist - Data Migration  
Staffing and Recruiting  
Used the software for: 2+ years

### "Crelate Honest Feedback"

December 6, 2025

5.0

Overall crelate makes life easier for recruiters to manage database in an efficient manner. Duplicates can be resolved in an instant.

Pros

Recruitment data can be organized depending on their progress. Customizing depending on your needs like specific companies and job postings. Definitely worth the price. Logos or marking for the milestones achieved by the candidate like during interviews we can leave comments and notes. It also secures login sessions are one at a time.

Cons

Modernization of the interface. Right now, crelate looks traditional. They need to add integration with other enrichment tools.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Cost efficiency and product utilisation.

Review Source

MF

Morgan F.  
Product Analyst  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Crelate is Great"

December 15, 2025

5.0

Overall, our experience with Crelate has been extremely positive. The system is user-friendly, offers a wide range of features and integration options, is competitively priced, and backed by a responsive support team. I would confidently recommend Crelate to any organization seeking an efficient recruiting solution.

Pros

Crelate has been an outstanding partner for our organization. From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently. The software is intuitive and easy to use, enabling our team to double our recruiting and onboarding volume without adding additional staff. This level of growth simply wouldn’t have been possible without Crelate.

Cons

The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities). However, our organization was able to overcome this limitation by integrating Power BI, making it a non-issue for us.

Alternatives considered

[Lever](https://www.capterra.com/p/142452/Lever/)[Loxo](https://www.capterra.com/p/165046/Loxo/)

Reason for choosing Crelate

Cost effective and ability to customize the product.

Switched from

[CATS](https://www.capterra.com/p/45814/CATS/)

CATS was sunsetting their product and we needed to switch to a new ATS. We also hosted information in excel spreadsheets and Sharepoints which was not a sustainable option for our team. We needed a software to recruit, onboard, and hold all of the necessary information.

Review Source

Response from Crelate

February 18, 2026

Thank you so much for the kind words! We truly appreciate your partnership and are grateful you chose Crelate. Your feedback means a lot to our team.

ES

Erik S.  
Owner  
Computer Networking  
Used the software for: 1-2 years

### "Crelate is outdated and has inferior functionality. "

April 7, 2026

1.0

It was horrible. They don't care about you as a customer. They did not respond to several email asking about why I can't save Indeed or LinkedIn profiles.

Pros

The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. They do not follow up on support calls and emails. You also can't upload Indeed profiles to Crelate any longer. it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.

Cons

Support is horrible and worthless. The Crelate Chrome extension is useless and does not work. When loading PDF files from LinkedIn, Crelate does not populate city. They do not follow up on support calls and emails. You also can't upload Indeed profiles to Crelate any longer. it seems Crelate has no developers. If they do have developers, they should hire a recruiter to hire better ones.

Review Source

TD

Taylor D.  
COO  
Civil Engineering  
Used the software for: 2+ years

### "Tried a ton and Crelate is still our fav"

December 12, 2025

5.0

Overall experience is just like I have said in the Pros section. It has been great. We trialed dozens of other ATS systems and after that came back to just loving Crelate.

Pros

Customer Support. Customization. And the general ease of use of Crelate. At the very least I know if I face an issue, \[sensitive content hidden\] is a simple call away. She will always step in and help.

Cons

There are a few features in terms of automation that could be improved. I say that, but every time I have used an automation tool it does as much damage as it saves time really.

Switched from

[Loxo](https://www.capterra.com/p/165046/Loxo/)

Because Crelate was simpliere and had way better reporting tools.

Review Source

LB

Londa B.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "outstanding service"

December 17, 2025

5.0

We have not fully moved over to Crelate yet, but so far the implementation has gone well and we are looking forward to a long term relationship with Crelate. They were great at customization to make things work for us.

Pros

the customer service and the implementation went better than expected. They did a lot of customization to make it right for us.

Cons

Its too early to say as we are not fully on Crelate but so far we like the product and am looking forward to diving into the new system.

Alternatives considered

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)

Reason for choosing Crelate

we wanted a system that could not just find candidates, but work with the sales and then end to end where we could pay our employees and then bill our clients.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

the searching is not the greatest. We would find candidates in other tools and later find that they were already in our system

Review Source

Response from Crelate

February 18, 2026

We love hearing this - thank you! Our implementation and support teams will be thrilled to see your feedback. We’re excited to keep supporting your growth.

Brian B.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Very Pleased Partner!"

July 24, 2025

5.0

The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness.

Pros

The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness.

Cons

The inability to change Pik List options after data was migrated. It would be a helpful tool to be able to update.

Alternatives considered

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

Functionality, more in line with the ATS we had used - proprietary system

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Combine 2 systems into 1 and more functionality

Review Source

NO

Neal O.  
Director of Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Crelate Review"

December 12, 2025

5.0

Very seamless transition from our previous ATS - customer support is very helpful, especially as you move from one ATS to Crelate. Our Customer Success Manager (\[sensitive content hidden\] ) is always available for assistance!

Pros

Very user friendly and customer support it top-notch! I like that we can tailor Crelate to fit our Work Flow.

Cons

Still learning how reporting works - but I'm getting there! I would like to be able to set up internal group emails for distribution.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Pricing and lack of better customer support.

Review Source

CB

Charles B.  
Recruiting Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best in Class ATS"

January 13, 2025

5.0

I run a small full cycle technical recruiting agency and have used Crelate for years, which has been exceedingly more powerful than other ATS software I have used in the past. Their mass data imports and 3rd party software integrations from job boards to email/phone/text automation is best in class. Crelate support is also the fastest and most helpful I have experienced as well, which helps eliminate any downtime.

Pros

Crelate has a great high volume data import ability and runs seamlessly with most 3rd party applications which eliminates repetitive administrative tasks. Most importantly, their powerful search functions when combined with email/text/phone call automation tools is the key to run a full desk twice as fast.

Cons

Data exports are raw zip files and need to be combined after download.

Alternatives considered

[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/)

Reason for choosing Crelate

Crelate UI showed more data and integrated with other apps more easily.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Needed more data preview and the ability to cross reference multiple sides of the business from clients and job descriptions to contact profiles and resumes.

Review Source

TB

Trish B.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Excellent support and migration process"

June 4, 2025

4.0

Excellent service and migration process and the project folks ensuring that all tasks were done (by us and them) on time. Our consultant, \[sensitive content hidden\], was simply amazing!

Pros

The customer service and assistance from the Product Consultant, \[sensitive content hidden\] throughout the process. She saved us hours of headache with her expertise and excellent training.

Cons

The inability to convert a type of job to another type of job (like non timekeeping to timekeeping) without starting over.

Alternatives considered

[Loxo](https://www.capterra.com/p/165046/Loxo/)[TempWorks Software](https://www.capterra.com/p/82610/TempWorks-Software/)

Reason for choosing Crelate

Reporting features, integrated features that do not cost more, overall value for the cost.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Poor and delayed customer service. Very expensive. Add on integrations, such as campaigns were not available.

Review Source

CD

Cornell D.  
Recruiter  
Airlines/Aviation  
Used the software for: 1-2 years

### "I highly do not recommend."

December 23, 2024

1.0

Stressing and frustrating, I have to learn the system myself and solved all the issues on my own. I am currently having new issues and there is no personal customer support.

Pros

Besides the appearance, that was it. The tabs on the left and at the top were very self explanatory, everything beyond the Home Screen got complicated with confusing training and outdated videos.

Cons

Poor customer support. There is no one to speak with whenever you call, leaving a message does not get a follow up and if it does the minimum time is 48 hours later. The chat robot keeps sending references that do not help to solve the problem, During the training courses the instructor normally talks around your questions or give a political answer.

Review Source

Response from Crelate

January 7, 2025

Thank you for your detailed feedback about our support services. We apologize for the frustrating experience you've had. Our senior support team is reaching out directly to address your current technical issues and provide dedicated assistance. We're committed to turning this experience around for you.

KC

Kyle C.  
Account Executive  
Human Resources  
Used the software for: 2+ years

### "Crelate is a quality CRM"

November 26, 2024

5.0

Great! Their tech support team is incredibly responsive and provides quick updates tailored to our requests. The CRM is great if you're looking to track applicants, post jobs, screen talent, as well as provide robust options to create a sales funnel.

Pros

Internal tracking of all related activities for candidates and companies.

Cons

Mobile application does not display as much information compared to the web portal. Viewing a resume requires you to download the file on the mobile app.

Review Source

JS

John S.  
President  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Crelate Review"

March 16, 2025

4.0

Very good. Perhaps Crelate can update its platform for the interview process, notes and stage of process with a spreadsheet using drop downs in the cells. This would make things simplified, and everything is in front of the user.

Pros

The ability to post jobs on several platforms.

Cons

It's easier for me to use and excel spreadsheet to name candidates, job orders, stage in the interview process and notes. It's easier and the spreadsheet with all information is in front of me.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

I'm already using Crelate and have no reason to switch.

Review Source

VR

Verified Reviewer  
owner  
Human Resources  
Used the software for: 2+ years

### "Amazing product, support and onboarding needs improvement"

November 1, 2024

4.0

Like any software, it takes some time to figure out but it is very intuitive and well-organized. Some things with it are surprisingly not great, like the font and spacing when you send emails from within crelate. The onboarding was as bare bones as it gets, other companies do a 1000 times better with their onboarding and account management/customer support. I think Crelate knows that their product is better so they bank on that. It seems like they are trying to get better with the customer experience. If they could perfect the customer support and onboarding side of the business it would be a home run, no one would be able to come for them. They charge you to get the support that you need so you should evaluate that with the price. There are a lot of upcharges for functionality which some make sense and some seem like a stretch. You will NEVER be able to get a person on the phone and the bot system they use will test your patience to say the least. Again the product itself is excellent though.

Pros

The functionality of the software itself is excellent. Very intuitive and clean.

Cons

Onboarding and customer support (its getting better but definitely is the biggest challenge in their business model)

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

cant remember but i think crelate was the most intuitive to use and visually easy to understand

Switched from

[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

hadnt used in a few years so not really fair to compare but create is easy to use

Review Source

DB

Dalton B.  
Team Lead  
Human Resources  
Used the software for: 1-2 years

### "Best Recruiting Software Available"

October 28, 2024

4.0

It's the best sales tool I've used in my recruiting career. There are some improvements that can be made to document upload and texting, but overall, it's far and away the best one I've used.

Pros

The layout of jobs and ease of transition between records. The sales funnel component is very helpful when calling and tracking where candidates are in the process all in one place.

Cons

The texting function recently added a hover preview that is not good. I would love to see that go away, and have reached out about this already.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Crelate

More recruiting oriented and better fit our process.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn was outdated and didn't align with our process and growing team.

Review Source

SL

Star L.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "I tried another ATS first and I wish I would have just gone with Crelate from the beginning..."

November 18, 2024

5.0

Great, pleasant all the way from the sales to the set up.

Pros

I was torn between Crelate and another ATS and I wish I would have gone with Create from the beginning. Unfortunately I went with the other ATS that had so many features and not a streamline way of usage that it was hard to use all of the features available. Crelate offers many great features AND they are user friendly. Starting with Crelate would have been a game changer.

Cons

It would be great if there was an extra check in call after a month or so (even if it needs to be paid for) just to make sure everything is flowing correctly. It's nice that there is one after you switch over but sometimes questions come up after you have been in the flow of using the system more. My main reason for going with the other ATS at first was because they had similar prices but offered more users. Having a feature where I could have had a part time or admin access for a smaller cost would have probably stopped me from going to the other ATS in the beginning.

Alternatives considered

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)

Reason for choosing Crelate

Cost, user friendly, sales rep, ATS & CRM.

Switched from

[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)

The prices were similar but ATS allowed more users and we were not sure how our team would be growing so we went with them first. Their features were great but it was not user friendly so since Crelate stood our in ease of use I made the switch.

Review Source

DS

Denielle S.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Crelate Review --- Need better search options "

October 24, 2024

4.0

Overall my experience has been good but merging multiple records isn't always easy, limits on # of emails sent daily through campaigns is hindering and search options are confusion -leading to contacting same candidates over and over unintentionally.

Pros

I like that I can easily pull in resumes from places like indeed and LinkedIn. I like the ability to send campaigns and text from candidate profile.

Cons

I don't like that there are so many ways to search for candidates, almost always resulting in different results. It's also hard to not contact someone already recently contacted. Not sure if I should use -- last reach out date or last activity date. I also don't like that between 3 recruiters we can only send a total of 2000 emails via campaigns.

Switched from

[CATS](https://www.capterra.com/p/45814/CATS/)

Not sure --- management made the decision.

Review Source

Response from Crelate

October 25, 2024

Thank you for your detailed review! While we acknowledge there's always room for improvement, we're glad you've found our platform to be versatile and intuitive, and we particularly appreciate your feedback about our customer service. Looking forward to continuing to evolve and serve your recruiting needs.

BS

Britanny S.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "Great experience overall - with just a few improvements, it would be perfect."

October 15, 2024

4.0

Overall, I think Crelate has some really great features and has helped me with staying organized in my high-volume workflow.

Pros

I love the ability to create sequences and tasks to better track my work. I also love the ability to send out mass campaigns. Being able to create opportunities and pipelines within each opportunity w/ a bit of modifications is also really good to have.

Cons

Better automation and higher volume for bulk texts. Only being able to send 25 bulk texts at a time (I'm used to being able to send 100 at a time) has really been a time suck for me, especially being in high volume recruiting. It takes 2 minutes for each bulk to go through as well. I also think that there should be an option for automated texts on sequences - the ability to create a sequence is grate, but having to wait for the sequence to refresh to the next step and then manually hit SEND for each text step of a sequence is an EXTREMELY tedious task! I also find it a bit frustrating that I cannot add an image in my email campaign as easily as I can in sending an email manually - it does not seem to work as well in that regard. It would also be nice to not have a limit for sequences as I create them for my call blocks and have to deactivate one to be able to create another at this point in time - even though we are a tiny team, we are a team with a lot of tasks! I also think there should be an option to mute the RingCentral incoming calls - while Google Chrome is the preferred browser, I find myself using Firefox because I can easily mute tabs vs having to mute the whole site on chrome. I always have more than one tab open, so if I am taking a call and another call is incoming, it will ring in Chrome, but in Firefox, I can simply mute the tabs that I am not taking calls on and there is no ringing.

Review Source

Response from Crelate

October 25, 2024

Thank you for your detailed feedback! We're glad Crelate's sequences, campaigns, and opportunity tracking features are helping you stay organized with high-volume recruiting. Your thoughtful suggestions about our texting and automation features are invaluable for our ongoing improvements. We appreciate you highlighting how Crelate helps manage your busy workflow!

BR

Bennett R.  
REcruiter  
Human Resources  
Used the software for: Less than 6 months

### "Bennetts fantastic review"

June 5, 2025

5.0

Pros

I really appreciate how expansive it is. Its yet to lack a feature that I needed. I really liked working with Lauren. She is great!

Cons

I really dont know what to say. It worked very well and we were satisfied. There are always gonna be some growing pains moving from one system to the next but Crelate is overall great.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

It was expensive and Crelate seemed to perform all our necessary functions.

Review Source

CD

Carolina D.  
Senior Sales Operations Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Immersive CRM"

November 11, 2024

5.0

Amazing updates, each one better than the last. Their help desk is great a getting back to you in a timely manner, and escalating if they can't figure it out right away. Having the option to submit feedback and then voting on which items to prioritize for fixes or improvements is a great community experience. The webinars are nice refreshers or nice teaching tools.

Pros

Ease of Use Customization Searchability Helpful and fast customer service

Cons

Limitations on charts Lack of some organization on columns

Review Source

DK

David K.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Great ATS for full desk recruiters"

October 28, 2024

4.0

Great customer service. They genuinely aim to create a well-rounded, high-quality product.

Pros

It's a clean interface with an efficient workflow. The search features are robust, and tools like emailing and texting integrate seamlessly within the product. I also like how companies, positions, and contacts are interconnected.

Cons

They need to improve the workflow and usability to better support recruiters, account managers, and salespeople. Not that is bad but just needs updating.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Crelate

Crelate had good pricing. They were a sizeable company. They regularly rolled out new features.

Switched from

[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Jobadder was a terrible product. Not suited for north America recruiting firms

Review Source

MW

Mandy W.  
Research and Marketing Coordinator  
Legal Services  
Used the software for: 2+ years

### "Mandy Wideman Crelate Review"

October 24, 2024

4.0

Very good! Easy to navigate. I use Crelate every day and am very familiar with it now.

Pros

Overall look and use of Crelate. Everyone in our office can easily access it and can use it.

Cons

Uploading lists of new candidate names to Crelate - duplicate names!! Adding duplicate candidate names is very time consuming. There must be an easier way to add someone to a job search who is already in Crelate (as a list, not individually).

Review Source

Response from Crelate

October 29, 2024

We are happy to hear that Crelate is easy to navigate and the you and your team enjoy the user interface within Crelate! Thank you for your review.

AR

Adam R.  
Principal Recruiter  
Human Resources  
Used the software for: 2+ years

### "Adaptable for your business' needs"

October 15, 2024

5.0

I have used Crelate for 10+ years. I know there is more I can get out of Crelate but haven't used it to the fullest because backend set up can be confusing. I'm content with the level of complexity I get out of it.

Pros

Levels of complexity based on how you want to use it.

Cons

New set-ups and changes are confusing to navigate.

Alternatives considered

[Loxo](https://www.capterra.com/p/165046/Loxo/)

Reason for choosing Crelate

Better Job posting options with Crelate and better Candidate management process.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)

I was not in charge at the time of the migration. I believe it was price.

Review Source

Response from Crelate

October 25, 2024

Thank you for being a loyal Crelate user for over 10+ years! We're pleased that our platform's flexibility lets you customize the complexity to your needs. We appreciate you highlighting our job posting options and candidate management process as key strengths. Here's to many more years of partnership!

AG

Alexis G.  
Talent Acquisition Specialist  
Facilities Services  
Used the software for: 6-12 months

### "Crelate Review"

October 15, 2024

4.0

Overall great aside from a few small issues

Pros

Easy setup and integration fantastic support Does everything I'd need it to do for the most part

Cons

Some functionality on the portal, how jobs are displayed (only filter is location) Resume parsing is NOT good Email formatting has issues

Alternatives considered

[Lever](https://www.capterra.com/p/142452/Lever/)[Avature](https://www.capterra.com/p/188984/Avature/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing Crelate

pricing, functionality, ease of use and implementation, support level

Switched from

[ATS OnDemand](https://www.capterra.com/p/93252/ATS-OnDemand/)

virtually no support terrible reporting not good search capabilities no email capabilities very difficult to use reporting - terrible Crelate has solved all these issues!

Review Source

Response from Crelate

October 23, 2024

Thank you for your detailed feedback on Crelate. We're glad to hear that our pricing, functionality, and support team have met your needs, particularly compared to your previous experience. We'll share your feedback with our product team. Your satisfaction is important to us, and we appreciate you choosing Crelate for your recruiting needs.

KC

Kinley C.  
Director of Research  
Staffing and Recruiting  
Used the software for: 2+ years

### "We Love Crelate <3"

October 24, 2024

4.0

Pros

As the Director of Research, I love how customizable and data-driven everything is. Unbelievable how much I can learn from any given profile at a macro perspective. The Crelate support team is always helpful, responsive, and pays attention to customer feedback! I get so excited every time there's a software update.

Cons

I'd love to have more robust applicant intake capabilities...I wish we could set the application to have certain questions that when answered a certain way trigger an automated rejection email to the applicant. It would be nice to be able to pin Ring Central texts. I also use a lot of saved searches to maintain clean data in our system and they can be hard to find sometimes. I'd love to be able to 'type to find' a saved search I'm looking for.

Switched from

[Loxo](https://www.capterra.com/p/165046/Loxo/)

We had a rocky start but it was so worth it

Review Source

Response from Crelate

November 7, 2024

We are so glad to hear that you love Crelate's customizable platform and the data-driven platform!

NP

Nicole P.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "CEO/Founder"

October 21, 2024

3.0

Overall, it is a good platform; however, lack of training is an issue.

Pros

The online text messaging feature. The ability to use an online phone system as well.

Cons

The lack of training videos. The RingCentral platform.

Alternatives considered

[ATS OnDemand](https://www.capterra.com/p/93252/ATS-OnDemand/)

Reason for choosing Crelate

Pricing and online features were the reason.

Switched from

[ATS OnDemand](https://www.capterra.com/p/93252/ATS-OnDemand/)

Lack of training and support and RingCentral is horrible

Review Source

Response from Crelate

October 25, 2024

Thank you for being a loyal Crelate user for over 10+ years and for sharing your experience with our platform. We appreciate your feedback about our flexible complexity levels and job posting capabilities, and we'd be happy to help you explore additional features whenever you're ready to expand your usage, or you can email us at success@crelate.com.

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